GoldFellow
3.86/5.0
Ethan Miller
5/5.0
27, Jul 2025
Helped me during a tough time
I was going through a rough financial patch and needed a quick way to get some extra money. GoldFellow made that possible. Their service was fast, professional, and I felt respected throughout. No pressure. Just honest, helpful communication and a smooth process. Really grateful for how easy they made it.
Leo Dhawan
2/5.0
21, Jul 2025
Confusing communication
Ordered a mailer to send in my gold and received no tracking number or timeline. Had to call them to confirm the kit was on the way. Once I sent my gold in, I didn?t hear anything for three business days. The delay made me nervous. Eventually, I received a payout offer, but it was a little low for what I expected. I accepted anyway since I needed the cash, but the entire process felt uncertain. For something as sensitive as shipping in valuables, I?d expect better updates and clearer expectations.
Eliza Long
2/5.0
10, Jul 2025
Returned items took time
Declined their offer and waited more than a week to get my items back. Had to follow up more than once.
Samuel Iyer
5/5.0
06, Jul 2025
The easiest way to sell gold
I had a small collection of old gold items I?d inherited?some were broken, others just outdated. I didn?t want the hassle of visiting shops, so I gave GoldFellow a try. From the moment I requested the mailer, the service felt efficient and trustworthy. The padded envelope was secure, and shipping was prepaid with tracking. Their evaluation email included exact weights and karat values, so I could clearly see how they reached their offer. The payout was fair and slightly higher than I expected. I liked how there was no pressure?they make it very easy to accept or decline. Once I accepted, the funds were deposited by the next day. It honestly couldn?t have gone smoother. Their customer service even checked in after the transaction to make sure I was happy. I can?t think of anything they could improve. Five stars, no question.
Isaac Srinivasan
5/5.0
02, Jul 2025
Handy and reliable
The prepaid mail bag is lightweight and secure. Evaluation came quicker than expected, and deposit speed was good. Well-organized process.
Sylvie Murphy
3/5.0
26, Jun 2025
Communication gap
After shipping, I didn?t hear anything for several days. Had to email support to confirm they even received my items. Not very reassuring.
Ryan Malick
5/5.0
17, Jun 2025
Transparent valuation
Received a detailed email list with weights, karats, and pricing. No hidden fees. Funds deposited two days after acceptance. Good transparency and promptness.
Clara Svensson
5/5.0
10, Jun 2025
Excellent clarity
Each step followed with email notifications. Breakdown of price calculation helped me understand value. Quick deposit.
James Nair
5/5.0
01, Jun 2025
Perfect mix of value and service
GoldFellow combines a great customer experience with fair payouts. I had a collection of small gold pieces that were too broken or outdated to keep. Within a few days of requesting the mailer, it arrived. They received my package and sent me a detailed valuation less than 24 hours later. I liked that they provided a breakdown by item type, which made the quote feel legitimate. The payout was slightly lower than market price but completely fair given the convenience. Payment came via bank transfer and was in my account the following day. They even followed up with a satisfaction survey, which I appreciated. Communication throughout the process was timely and professional. From beginning to end, it was clear that customer service was a priority for them. I?ve already recommended them to a few friends who were curious. This is how you build customer trust in this kind of business.
Silas Goel
2/5.0
19, May 2025
Miscommunication about payout method
When I selected my payout method, I chose direct deposit. A few days later, I received a check in the mail instead. Contacted customer support, and they said it was a mistake in their system and apologized?but couldn?t change it once issued. It was a hassle to deposit the check and delayed access to funds I needed urgently. The evaluation and gold pricing seemed okay, but this payout mishap left a sour taste.
Abigail Jensen
5/5.0
13, May 2025
Better than local stores
I visited a few local shops before trying GoldFellow, and none of them offered prices close to what I got here. The best part was the ease of doing everything from home. I requested the kit and received it quickly. The envelope was well-padded, and I appreciated the prepaid label. After sending my items, I got a detailed evaluation the next day. The quote was fair and didn?t feel lowballed like others I?ve experienced. Their breakdown helped me understand the value of each item. Once I approved, the money was deposited fast. The entire process felt safe, efficient, and honest. What really stood out to me was how they didn?t pressure me to accept?just gave the facts and let me decide. I?ve recommended GoldFellow to family members and plan to use them again in the future when I clear out more jewelry. A great experience all around.
Lily Adams
2/5.0
06, May 2025
Experience lacked clarity
Instructions were vague. Didn?t feel confident that I understood what was happening until I reached out directly.
Daniel Davis
4/5.0
30, Apr 2025
Good option for extra cash
I needed a bit of cash quickly and had some unused gold rings sitting around. Sent them to GoldFellow, and within a few days I had money in my account. Everything was simple and straightforward. Not the very top payout, but the convenience made it worthwhile for me.
Stella Goldberg
3/5.0
23, Apr 2025
Decent service, average price
Packaging kit was standard. Evaluation and payment timely. Payout was a bit conservative compared to live spot rate with competitors.
Alexander Chopra
4/5.0
15, Apr 2025
Dependable and fast
My experience with GoldFellow was overall very good. The only reason I?m not giving 5 stars is because the offer was slightly under the market price, but still reasonable. The process itself was seamless. I got the mailer within a few days, and everything was easy to understand. Their communication was excellent?emails came promptly as my package moved through the steps. The evaluation was very detailed and clear. I liked that they broke down each piece separately so I could verify the total value. Once I accepted the offer, my funds were in the account the next business day. I never had to call or chase anything up. Everything went smoothly and professionally. I?ve already recommended GoldFellow to a friend, and I?ll definitely be using them again. Their reliability is what really impressed me.
Audrey Jenkins
1/5.0
08, Apr 2025
Wouldn?t recommend based on my experience
Sent in a few family heirloom pieces for evaluation. The return offer was surprisingly low, and the explanation felt generic. I declined and asked for the items back. It took 9 days and multiple follow-ups before they arrived. Nothing was missing, thankfully, but the return shipping wasn?t tracked properly until I demanded it. Whole experience caused way too much stress.
Declan Morgan
1/5.0
25, Mar 2025
Poor tracking, poor support
My tracking number wasn?t updated after mailing the gold package, and I panicked thinking it was lost. Tried calling but was placed on hold for over 20 minutes. When I finally got through, the rep couldn?t tell me anything helpful. I eventually received confirmation, but not until two days later. The whole situation felt avoidable with better systems in place.
Aiden Gupta
5/5.0
11, Mar 2025
Better than expected
Honestly didn?t think much would come from a few broken earrings and old charms, but GoldFellow offered a decent amount for what I had. The kit came fast, and the process after mailing was quick. I liked that they didn?t pressure me to accept the quote.
Wyatt Kulkarni
5/5.0
05, Mar 2025
Stress-free selling
Needed cash quickly; GoldFellow was fast and trustworthy. Package got evaluated within business day, payout followed right away.
Mia Silva
5/5.0
21, Feb 2025
Exceptional first experience
It was my first time selling gold online, so I had some doubts at first. But GoldFellow proved to be safe, professional, and fast. The packaging kit arrived with clear instructions, and I appreciated how secure it felt. I sent in a few small gold pieces and got an email the next day with a detailed breakdown of their value. The offer was fair, based on current gold prices, and there were no hidden fees. Once I accepted, the payment hit my bank account the following business day. I especially liked that they kept me updated at every step?nothing ever felt uncertain. Their customer service even followed up to make sure everything went smoothly. It?s rare to find a company that combines speed with transparency like this. For anyone unsure about mailing in gold, GoldFellow makes the process very easy and trustworthy. I?d use them again without hesitation.
Sarah Kouassi
5/5.0
11, Feb 2025
Secure and easy process
The insulated pouch and tracking number made me feel safe about sending in my gold. Evaluation came through within 24 hours, and payment was swift. Clear communication throughout.
Savannah Green
4/5.0
03, Feb 2025
Helpful staff and fair value
First time selling gold online and I had a few questions. Their customer service responded quickly and gave me clear instructions. The kit arrived in two days, and the process from mailing to payment was about four days total. The payout was close to what I calculated online. Might not be the absolute highest, but trustworthy and convenient.
Theodore Abraham
5/5.0
29, Jan 2025
Convenient and honest
Love that the process is transparent, the pouch secure, and pricing broken down clearly. Deposit hit in two days.
Ava Rossi
4/5.0
17, Jan 2025
Great alternative to pawn shops
Sold a few small items and appreciated how easy it was. No awkward negotiation like at local shops. The process felt controlled and professional. Got an offer the next business day, and the breakdown of value was helpful. Slightly below top market rate but worth it for convenience.
Maisie Ross
1/5.0
06, Jan 2025
Customer service slow
Took over 48 hours to get a reply when I asked about my payout status. Too slow for something involving valuables.
Violet Schmitz
4/5.0
21, Dec 2024
Good overall but room to improve
Everything from kit request to payment was smooth. Slight lag between approval and payment. Acceptable but could be faster.
Elijah Mehta
5/5.0
09, Dec 2024
Simple, fair, and fast
GoldFellow turned out to be everything I was hoping for?quick, professional, and totally transparent. I used their site to request a mail-in kit, which arrived within three days. The padded envelope and tracking info gave me peace of mind. Once they received my gold, the evaluation process began immediately, and they sent me an offer with a full breakdown of karats and weights. It was really helpful to see how they reached the total. I accepted the offer and received the money in my bank the next day. The entire process took less than a week, and I didn?t feel stressed at any point. What really impressed me was the consistency of communication?I knew where my package was and what was happening throughout. It?s rare to find such a reliable online gold buyer. For anyone looking to safely and efficiently sell gold, GoldFellow is a great option.
August Sullivan
2/5.0
03, Dec 2024
Felt rushed to decide
Once I received my offer, I was given only a very short time to accept it. It made me feel pressured. No time to compare or even ask questions. The valuation seemed low compared to other services I researched later. Not a scam, but definitely more about speed than fairness.
Freya Rivera
3/5.0
30, Nov 2024
Okay but unremarkable
Service worked and payment came through, but the whole experience felt impersonal. No real updates until the evaluation email.
Owen Puri
5/5.0
18, Nov 2024
Trustworthy and quick
Full traceable journey from mail?in to payout. Helpful email notifications kept me informed. Price matched my expectations based on live gold prices.
Michael Wilson
4/5.0
05, Nov 2024
Easy way to cash in old jewelry
The process of selling my gold was easier than expected. No need to visit a pawn shop or jewelry store. Sent in a few pieces using their kit, and I had an offer the next day. It matched what I had estimated based on gold weight. Funds were sent quickly.
William Joshi
4/5.0
24, Oct 2024
Smooth, professional process
I had a few broken gold chains and rings just collecting dust, so I gave GoldFellow a try. Everything from requesting the kit to receiving payment went smoothly. The mailer arrived quickly and was easy to use. I really appreciated that they gave regular email updates once they received my items. The evaluation took one business day, and the quote was reasonable. I accepted the offer, and my payment arrived promptly. The entire transaction felt very professional. My only suggestion would be to provide slightly more information in the initial instructions, but that?s a small thing. Overall, the level of service was excellent and the transparency was reassuring. I never felt unsure about the status of my items, which is huge when you?re mailing valuables. GoldFellow earns my respect for making what could have been a stressful process feel secure and efficient. Would use them again for sure.
Ruby O'Connell
4/5.0
15, Oct 2024
Fair offer, easy steps
The payout was reasonable for 14K gold. Everything was clear?weight, karat, payout breakdown. Support handled my tracking question quickly.
Robert Thomas
2/5.0
01, Oct 2024
Payment method confusion
Selected PayPal, but somehow ended up with a mailed check. Not what I needed at the time.
Lucas Reddy
4/5.0
20, Sep 2024
Solid all around
Everything about GoldFellow?s process worked as expected. The mail-in process, evaluation, communication, and payout were all timely. The offer wasn?t the highest I found, but it was fair, and the service made it worth it. I?ll probably use them again in the future.
Anthony Varghese
4/5.0
11, Sep 2024
Fair pricing, simple steps
GoldFellow provided a clear breakdown of weights and value. Pricing was fair, though slightly below market high. Payout arrived promptly. Packaging could be sturdier, but overall good.
Jasper Ahuja
4/5.0
01, Sep 2024
Very smooth overall
Few small imperfections in packaging, but customer support smoothed that over. Good payment timing and clarity.
Zoe Mancini
4/5.0
25, Aug 2024
Helpful customer support
Had a question about karat purity; support answered within hours. Kit tracking and payment updates were timely. Good service and user-friendly process.
Andrew Perez
5/5.0
10, Aug 2024
Great for old gold pieces
Cleaned out a drawer full of tangled, broken gold jewelry and decided to give GoldFellow a try. So glad I did. Their kit made everything simple and secure. They provided a breakdown of each item?s weight and karat, and I felt the offer was fair. The funds were in my bank fast after I approved the quote.
Stella Kim
3/5.0
03, Aug 2024
Needs better status updates
Sent my jewelry in and then? nothing for three days. No email confirmation that the package had been received or that it was being evaluated. I had to call twice to get a timeline. Eventually, the offer was fair and payment was quick, but the lack of proactive communication made me very uneasy during the wait.
Lucy Ndiaye
5/5.0
22, Jul 2024
Solid for first-timers
No hustle, no appraisal office visit or haggling. Used mailing kit, everything turned out well and simple.
Amelia Diallo
4/5.0
17, Jul 2024
Great option for unused gold
After years of holding on to old jewelry I no longer wore, I finally decided to sell. I found GoldFellow after comparing a few different services online. Their website was easy to use, and the mailer kit arrived quickly. I appreciated the prepaid shipping label and how simple everything was. When my package was received, I got an email letting me know the gold was being evaluated. Less than 24 hours later, I got a very clear breakdown of what they offered. It wasn?t the highest price I could have gotten, but the convenience and quick payment made it worth it for me. I accepted, and the payment was processed the same day. It?s hard to find that kind of turnaround. They made a somewhat emotional process?letting go of keepsakes?feel easy and respectful. Customer support even sent a thank-you note afterward, which was a thoughtful touch.
Otis Bell
2/5.0
05, Jul 2024
Offer was lower than expected
Sent in a few small gold items and the quote I got was noticeably less than other buyers. Process worked, but the payout wasn?t competitive.
Jackson Kumar
5/5.0
27, Jun 2024
Peace of mind throughout
The thing I valued most was the sense of security throughout the process. Every step was clearly documented. They even followed up to make sure I was satisfied with the transaction. The payout came quickly and matched the quoted amount exactly. No tricks or surprise fees.
Madison Nelson
1/5.0
15, Jun 2024
Process took too long
From start to finish, it took nearly two weeks to get a quote and payment. Just felt like too much hassle.
Mason White
2/5.0
05, Jun 2024
Not what I hoped
Service was functional, but the offer came in lower than expected. The packaging materials were a bit flimsy, and although they promise safe delivery, I didn?t feel super confident sending valuable gold through regular mail. The evaluation timeline was a little longer than their website claimed. Everything worked in the end, but I?m not sure I?d use them again.
Layla Gauthier
3/5.0
30, May 2024
Works OK, but price lower
Package arrived quickly and the service was alright. However, payout was lower than some competitors. Still fast and secure, but could offer slightly better rates.
Chloe Nkrumah
5/5.0
17, May 2024
Quick service with peace of mind
It?s always nerve-wracking to mail something valuable, but GoldFellow gave me peace of mind at every stage. Their kit was well-padded, and I received tracking for both outgoing and incoming shipments. Once they had my gold, I received a detailed offer breakdown the next day. The payout was better than I anticipated, and I liked how transparent they were about how the value was calculated. Their support team was responsive, and I even received a courtesy call to ensure everything had gone well. The process from start to finish was fast?less than a week total. In an industry where scams are a concern, GoldFellow proved themselves to be trustworthy, timely, and customer-first. I wouldn?t hesitate to use them again. This is the kind of service you hope for when dealing with something as personal as selling jewelry.
Emma Dubois
5/5.0
12, May 2024
Good value and great service
I compared quotes from a few places, and while GoldFellow wasn?t the highest, their communication and professionalism stood out. The offer was still very fair. I appreciated the speed of the evaluation and how quickly they released the funds after I accepted. Would recommend it for the customer service alone.
Evelyn Moreau
5/5.0
25, Apr 2024
Exceeded my expectations
I wasn?t sure what to expect from an online gold buyer, but GoldFellow really impressed me. Their kit was well-packaged and easy to use, and I loved how they kept me updated once it was shipped. The valuation was quick and thorough?I received an email with details on each piece and how they calculated the offer. The price was actually better than what a local shop quoted me a week earlier. Accepting the offer was simple, and the money arrived via ACH the next day. What really stood out was the professionalism. They answered my questions quickly and made me feel confident throughout the process. It?s not easy sending valuables through the mail, but GoldFellow made it feel completely secure. Their transparency and consistent updates were exactly what I needed. Would absolutely use them again and refer others.
Asher Majumdar
5/5.0
07, Apr 2024
Secure and transparent
Tracking number included. Received detailed evaluation of materials and clear payout. Funds deposited promptly.
John Harris
2/5.0
19, Mar 2024
Value didn?t match market
Sent in scrap gold and was surprised by how low the payout was. Doesn?t reflect current gold pricing trends.
William Jones
4/5.0
07, Mar 2024
Trustworthy service
What impressed me most was the level of communication. I got updates every step of the way?from shipping to evaluation to payout. The amount offered was fair, and the payment was deposited the same day I agreed. Definitely a company I would feel confident using again.
Hannah Rossi
5/5.0
03, Mar 2024
Smooth gold sale experience
GoldFellow?s website made selling my small gold jewelry seamless. Pricing was transparent, payout as promised, and customer support clarified tracking info promptly. Packaging kit arrived fast, and funds hit my account within two days after delivery. Feels trustful and straightforward.
Hazel Davies
4/5.0
27, Feb 2024
Professional overall
Packaging kit and instructions are clear. Funds received within 48 hours. Rate slightly shy of peak, but okay for convenience.
Sawyer Howard
3/5.0
16, Feb 2024
Expected more from the process
Service was okay. The process moved along, and the payout was decent. But everything felt impersonal?just emails and auto replies. No human touch, no conversation, and little detail about the evaluation. I wouldn?t call it a scam, but it lacked the customer care I expected when shipping off expensive items.
Daniel Menon
5/5.0
01, Feb 2024
Truly hassle-free
GoldFellow made selling my unused gold easier than I ever expected. I had a few rings and chains that were collecting dust, and within a week, I had turned them into cash. The prepaid mailer came with easy instructions and was secure. Once they received my gold, I was emailed a complete evaluation. It was nice to see how each piece was weighed and valued separately. The offer matched what I was hoping to get. They didn?t pressure me into accepting, and the funds were in my bank within 24 hours of approval. Everything was handled so professionally. What made them stand out was the follow-through?they kept me informed and respected my time. I never once felt like I was chasing anyone or being left in the dark. Definitely a trustworthy business.
Emma Thompson
5/5.0
26, Jan 2024
Seamless from start to finish
GoldFellow was easy to use and highly organized. I got the mailer in two days, sent my items in, and received a thorough valuation the following day. Communication was timely at every step. The best part was how fast the payment was sent after I accepted. It?s rare to find a service this smooth.
Emily Dubois
4/5.0
19, Jan 2024
Consistent service with quick payout
I?ve used GoldFellow a couple of times now, and they?ve been very consistent. Each time, I received the shipping kit quickly and was able to track my items all the way to their facility. Once they received the gold, they performed the evaluation within 24?36 hours and gave a full breakdown. The payout was fair and matched what I calculated using spot pricing tools online. Their communication is what keeps me coming back?every step is updated through email, and I never felt like I was left in the dark. They even provide clear info if you want to decline and get your items back, which I?ve never needed to do but it?s nice knowing it?s an option. Their professionalism and respect for the customer are consistent. If you?re looking for a low-stress, high-trust way to sell your gold, this is a solid choice.
Finn Bhatia
4/5.0
14, Jan 2024
Good process despite small jarredir
Gold weighed properly. Jarred broke slightly in bag, but service evaluated correctly. Might invest in sturdier pouch.
Oscar Powell
3/5.0
01, Jan 2024
Not the best price
Compared the payout with a local jeweler, and GoldFellow offered less. Process was fine otherwise, just not worth it for me.
Alice Dubois
3/5.0
31, Dec 2023
Straightforward but basic
Service worked, but felt minimal. Kit instruction lacking some clarity. Payout matched advertised rate minus service margin.
Benjamin Pillai
5/5.0
18, Dec 2023
Fast payout and fair pricing
My experience with GoldFellow was great from beginning to end. Their mail-in kit showed up quickly and included everything I needed. The shipping was fully trackable, and their support team answered my question about insurance quickly. Once they received my items, I got an email within 24 hours with a valuation. The breakdown made it easy to understand, and the price offered was in line with what I had researched. I agreed to the offer, and the payment was in my account the next business day. It was honestly one of the fastest financial transactions I?ve had outside of using cash. I appreciated the lack of pressure?if I didn?t want to accept, I could?ve declined easily. But the whole process was so smooth that I didn?t see any reason not to move forward. Everything was handled professionally, and I?d definitely use them again in the future.
Joseph Baker
3/5.0
13, Dec 2023
Kit was flimsy
The padded envelope seemed a bit too thin for mailing valuables. Would?ve preferred something sturdier and tamper-proof.
Nathan Choudhury
5/5.0
04, Dec 2023
Fast and professional
Evaluation completed next business day after delivery. Payment followed the same day. Appraisal report clearly showed how value was calculated. Professional feeling overall.
Isla Patterson
2/5.0
26, Nov 2023
Underwhelming return value
Thought I did my research before choosing GoldFellow, but the payout came significantly lower than the melt value of my gold. The support team gave a vague response when I asked for details. I reluctantly accepted because I didn?t want to deal with return shipping, but it felt like a waste. Not the worst company, but definitely not the best deal either.
Joshua Hill
5/5.0
21, Nov 2023
Reliable and efficient service
GoldFellow made the entire process of selling old jewelry really easy. Their mail-in kit was secure, and tracking made me feel confident. I received a detailed evaluation within 24 hours of them receiving my package. The offer was fair and based on current gold prices. Once I accepted, the money was in my account the next day. Very smooth.
Nora Olsen
4/5.0
09, Nov 2023
Quick response, good payout
Support clarified gold alloy questions. Payout calculated properly. Received funds one day after value accepted.
Elizabeth Sowah
5/5.0
03, Nov 2023
Reassuring and honest experience
I was hesitant to send in valuable jewelry pieces, but after researching GoldFellow, I decided to give it a shot. They did not disappoint. The process was extremely transparent. I received emails at each step: when the kit was shipped, when they received my items, during the evaluation, and when the payment was sent. The packaging was secure, and I appreciated the detailed breakdown they provided when valuing each piece. The offer seemed very fair, and the direct deposit came through the same day I approved it. What really stood out was the human touch?their customer service followed up personally to ensure I was satisfied and answered a couple of extra questions I had. They didn?t treat me like a transaction, but like someone they wanted to help. That?s rare these days. GoldFellow is one of the most professional and considerate companies I?ve dealt with online.
Wren Coleman
1/5.0
28, Oct 2023
Disorganized and underwhelming
The entire process felt scattered. From the missing tracking number to the vague payout offer and the delayed customer service replies, I wasn?t impressed. They returned my items when I declined the offer, but I had to follow up three times to make that happen. I wouldn?t use this service again or recommend it unless they improve communication.
Sofia Mancini
5/5.0
25, Oct 2023
The best service I?ve used
I?ve tried a couple of gold buyers before, but none have matched the efficiency and clarity of GoldFellow. They make every step easy?from the moment you request a mailer to the payout. I liked that the tracking was provided immediately and updated regularly. Their customer service was available through phone and email, and they responded quickly when I had a question about the process. The evaluation was spot-on and broken down with specific details, which made me trust their pricing. The offer was competitive, and I appreciated that there were no hidden fees or deductions. Once I gave the go-ahead, the money landed in my account the next morning. Their follow-up email felt personal and appreciated. I felt like I was treated with respect and transparency the whole way through. If you?re looking to sell gold safely and quickly, this is the company I?d trust every time.
Eleanor Costa
5/5.0
18, Oct 2023
Trustworthy value
Returned appraisal matched my expectations. Payout deposited in readable time. Good overall process.
Liam Nkosi
5/5.0
13, Oct 2023
Quick and reliable
From ordering the kit to getting paid, the entire process took less than a week. Customer support answered my questions about insurance and tracking. I liked having full visibility into where my package was and how they evaluated the items. The payout came through quickly and without issues.
Caleb Setty
5/5.0
09, Oct 2023
Streamlined gold selling
From filling out the form to final payout, everything was efficient and hassle-free. Packaging provides peace of mind, and support is responsive to queries.
Calvin Sanders
2/5.0
27, Sep 2023
Tracking was confusing
Shipped using their kit, but the tracking never updated. Had to contact customer service to confirm delivery.
Grace Dubois
5/5.0
24, Sep 2023
Excellent from beginning to end
From the first time I visited GoldFellow?s website to receiving my payment, everything was smooth and clear. Their instructions were easy to follow, and the mailer kit was secure and professional. Once I mailed my gold, I got email updates at every stage, which helped ease any worries. Their valuation was quick, and they included a very thorough breakdown that made it easy to understand. I accepted the offer, and the funds were in my account the next day. They even sent a follow-up to make sure I was satisfied with the service. I appreciated that they didn't try to push me into a decision and gave me room to think. This was easily one of the best customer service experiences I?ve had in a while. I wouldn?t think twice about using GoldFellow again?and I?ve already told a few friends about them. A really great company.
Scarlett Sowah
4/5.0
16, Sep 2023
Convenient experience
Container came ready?to?use. Shipment returned with funds within three days of sending. Rates are competitive but could be slightly higher.
Isabella Schmidt
5/5.0
09, Sep 2023
Excellent customer support
Had a question about my evaluation and called their support line. The rep I spoke with was knowledgeable and friendly. She walked me through how the value was calculated. Payment came the next day. Super happy with how easy the process was.
Willow Kowalski
3/5.0
03, Sep 2023
Average experience
GoldFellow wasn?t awful, but nothing stood out either. The kit arrived on time, and my gold was evaluated within two days. However, the payout was about 15% lower than what a local store had offered me the day before. I chose GoldFellow because of convenience, but the pricing didn?t match what I could?ve gotten in person. Support wasn?t rude, but didn?t seem especially interested in explaining the breakdown either.
Noah Singh
4/5.0
31, Aug 2023
Straightforward and honest
Their site walks you through every step, and what you see is what you get. The kit showed up quickly, and after sending it back, I received a valuation that was close to what I expected. I accepted and received the money in two days. Great for anyone new to selling gold online.
Gabriel Kaur
5/5.0
22, Aug 2023
Good for small items
Sent two rings and a broken chain; got a fair valuation and payment fast. Saved time compared to visiting pawn shops.
Victoria Clark
3/5.0
17, Aug 2023
Felt cold and automated
All the emails seemed like templates, no personal touch. Even when I asked a specific question, got a generic response.
Aurora Bell
2/5.0
07, Aug 2023
Took longer than promised
Sent in a small batch of gold and was told the evaluation would be done within 24 hours of delivery. Instead, it took four days. I followed up twice and only got canned responses. Once the evaluation came in, the pricing seemed lower than other online offers I received. Customer service was courteous but not really helpful. I still went ahead with the sale, but the delay and lack of transparency with timing really turned me off. The process wasn?t awful, but certainly didn?t match the level of professionalism they advertise. Might have been a one-off situation, but it didn?t inspire confidence.
Harper Pavlov
5/5.0
04, Aug 2023
Everything was handled with care
I had sentimental pieces I was finally ready to part with, and GoldFellow handled them with the care I hoped for. The prepaid mailer arrived quickly, and the instructions were clear. I liked the extra padding in the package?shows they take security seriously. The offer came back with a breakdown of the value by karat and weight, which helped me understand exactly how they reached their total. The amount was fair and matched my expectations. Payment was issued through direct deposit and arrived just as quickly. Most importantly, I felt respected during the entire process. I wasn?t pressured to accept the offer, and they made it easy to decline if I wanted to. I ended up accepting because it felt like the right choice. I also appreciated their follow-up message a few days later. Great experience.
Olivia Brown
5/5.0
25, Jul 2023
Worth it for the simplicity
I?ve used pawn shops before, but this was my first time trying an online gold buyer. I liked how fast and hassle-free it was. The quote came within a day, and they explained everything clearly. I accepted the offer and had money in my account within 24 hours. Zero complaints here.
Oliver Khan
5/5.0
19, Jul 2023
Trustworthy and efficient
I needed to sell some unused jewelry and GoldFellow seemed like the best-reviewed option. Their process was incredibly simple. After filling out the form online, I received their mailer quickly. The included prepaid label and padded envelope gave me confidence. Within a day of mailing it back, I got a detailed email with the karat breakdown and weight of each piece. The final offer was fair and in line with what I expected from market prices. I accepted the quote, and the funds were sent straight to my account by the next day. Their professionalism and communication stood out to me. I wasn?t left in the dark at any stage, and that?s rare in this space. I even received a follow-up message to make sure I was happy. Overall, it was a smooth experience that didn?t feel transactional?it felt personal. I?ll definitely use them again when I have more to sell.
Felix Alexander
2/5.0
13, Jul 2023
Payment confusion
The confirmation email stated I would be paid by direct deposit the same day I approved the offer. Two days passed and nothing. I emailed, and they said the payment had already been sent?but it didn?t show up for two more days. I did receive it, but the timing difference was frustrating. It?s the little things that matter with trust.
Nathan Verma
5/5.0
01, Jul 2023
Solid communication
Emails alerted me when package was received, evaluated, and paid. No guessing?everything tracked and visible.
Joshua Saxena
4/5.0
28, Jun 2023
Good value, slight delay
Received prepaid mail-in kit within three days. Gold weighed accurately, and pricing matched market rate. Shipment back took a day longer than promised, but support kept me updated. Overall, a solid experience worth repeating.
Olivia Patel
5/5.0
16, Jun 2023
Stress-free experience
I was a bit nervous sending gold through the mail, but GoldFellow eased my concerns. The package was trackable, and I was updated at every stage. They provided a breakdown of how they valued each piece, and I received the payout quickly. Everything felt very safe and professional.
Penelope Nielsen
1/5.0
13, Jun 2023
Lowball offer and slow return
I sent in several pieces, including a few vintage gold chains, expecting a fair evaluation. The quote I received was much lower than other services offered. I declined the offer and asked for my items back. It took them more than a week to return them, and I had to follow up multiple times to get tracking info. The whole experience felt unnecessarily slow and unorganized. If I hadn?t stayed on top of it, I?m not sure I would have gotten everything back in a timely fashion. There are other services out there that move faster and offer more competitive payouts.
Henry Desai
5/5.0
07, Jun 2023
A pleasant surprise
I was a little skeptical about mailing my gold at first, but GoldFellow made the process so smooth that all those worries disappeared. Everything was clearly explained, and the mailer arrived with proper padding and tracking. The communication throughout was fantastic?I received emails every step of the way. Their evaluation included specific details about weight and karat, which helped build trust. The offer itself was better than I had estimated, and I didn?t feel pressured to accept. After I approved it, the money was transferred into my account within 24 hours. I even got a follow-up message just to check in and see if I had any questions. It?s rare to find a service that is both fast and personal, but GoldFellow delivers on both fronts. I honestly didn?t expect to walk away so impressed. This is definitely my go-to from now on.
Milo Foster
3/5.0
01, Jun 2023
Serviceable but needs improvement
Mailer arrived quickly, but evaluation took longer than advertised. Communication needs to be more consistent.
Charlotte Weber
5/5.0
30, May 2023
Customer-focused and fast
After reading some reviews online, I decided to try GoldFellow when I needed to sell a few gold items I no longer wore. I was pleasantly surprised at how fast everything moved. They mailed me the kit right away, and I was able to track it both ways. I felt comfortable sending my valuables thanks to the secure packaging. Once received, they evaluated the contents within a day and sent a very clear offer email that explained how each item was priced. The payout amount was very fair, and there were no surprise deductions. I accepted and received payment via direct deposit the next business day. They even sent a follow-up message to confirm everything was to my satisfaction. Their customer service was proactive, and I never once had to ask for an update. Overall, a great experience from start to finish. Wouldn?t hesitate to use GoldFellow again.
Jude Griffin
2/5.0
23, May 2023
Felt rushed
Got a valuation email and was only given a short time to respond. Didn?t feel like enough time to consider my options or ask questions.
Ava Johnson
5/5.0
13, May 2023
Professional and transparent
GoldFellow?s process gave me confidence right away. Everything from the mailer to the valuation email was handled professionally. I liked how the quote included details about karats and weights so I could understand where the numbers came from. The money came in promptly after approval. Will definitely use them again if I have more to sell.
Madison Wagner
5/5.0
07, May 2023
Great for decluttering
Wanted to sell unused chains and rings; GoldFellow?s kit arrived fast. Shipment back took 24 hours, and payment matched expectations. Very convenient way to declutter and earn some cash.
Sophia Adebayo
4/5.0
25, Apr 2023
Helpful and easy-to-use site
The GoldFellow website was clear and guided me through each step. Once I mailed in my gold, I was notified when they received it, evaluated it, and sent my payout. Took about five business days from start to finish. No problems along the way.
Milo Mehra
5/5.0
18, Apr 2023
Best online gold buyer
Comfy with process thanks to clear instructions and tracking. Payout matched my expectations given current gold rates.
June Perry
3/5.0
05, Apr 2023
Delayed but not disastrous
Sent in gold and got a quote that seemed reasonable. Accepted it and was told funds would be deposited by the next business day. It actually took four. I had to call to confirm the status. Eventually, the money arrived, and the rep was nice enough, but the delay and lack of updates made me question the efficiency.
GoldFellow
Turn your unwanted or unused gold jewelry into cash today with secure, FedEx insured shipping. Discover why our trusted reputation sets us apart in the cash for gold business.
Address
1930 N Commerce Parkway Suite #5
33326
Weston
United States
Website
goldfellow.com
Email
info@goldfellow.com
Telephone
877-696-5346
