
Glacier Insurance Company

Denver Stone
Straight talk and fair price
Rep explained what coverages I actually needed, no pressure. Payment schedule matched my schedule. The renewal reminders were helpful. Small gripe: customer service hold time was longer than promised on one call. Still they resolved issue. Feels fair overall.

Lane Brody
Helpful call center
Called for help setting up online account. Wait time short, rep was sweet and walked me through screens. Got signed up in one sitting.

Annie Oakley
Clear about renewal
Renewal process was clear. Got reminders early, knew what to expect, and nothing changed without explanation. I appreciate consistency.

Shepherd Hayes
Nice phone support
I hate calling insurance but the woman I spoke to made it easy. She was patient with my questions and didn?t sound bored or robotic.

Preston Gates
Value for money
For the coverage I needed, price is solid. No frills, but value feels real. I compared with others before picking Glacier.

Laramie West
Helpful with general info
Agent explained what full?coverage covers, SR?22 form details and payment options. I felt informed.

Brock Callahan
Affordable rates
They gave me one of the lower rates I saw after calling around. Value seems solid though haven?t filed any claims yet. Still, it?s a relief to pay less monthly.

Canyon Stone
Low down payment option
Didn?t have to pay big upfront, setup installments easy. It helped me afford full?coverage with budget. I?m relieved.

Vernon West
Slow claim payout
After my accident, I waited weeks for claim money. It wasn?t communicated well and I had to keep checking back. When I finally got the money it was less than I expected. I felt a bit disappointed with how long it took.

Harlan Colt
Prompt email reply
E?mailed about proof of insurance cards, rep replied same day with PDFs attached. Quick resolution.

Hunter Blackwood
Fast claims info
Not filed yet but heard from support about their claims line. They explained what happens next and gave me peace of mind. That helps.

Weston Colt
Patient with questions
Asks lots of dumb questions while choosing coverage ? rep never got annoyed. I was lot of nervous, but they stayed calm and helpful.

Dixie Rose
Decent mobile experience
I use their mobile site and it?s not flashy but works fine. Paid my bill and downloaded docs on the go. That?s all I really need.

Cooper Hayes
Responsive claim adjuster
After I filed claim online, adjuster followed up within a day, explained steps. Didn't feel stuck in system. That ease stood out.

Maverick Steele
Personal but not perfect
Friendly agent explained the policy without credit check, helped match liability limits. Online dashboard shows documents fine. Only thing was claims follow?up felt delayed?took longer than quoted. Still I got reimbursed in the end and they were courteous.

Mustang Colt
Minimal fuss signup
Signed up by phone in 15 mins. No complex paperwork, they mailed policy packet after confirming.

Chase Morgan
Straightforward SR?22 help
Needed an SR?22 after a ticket. Agent walked me through, didn?t judge, explained fees. Took longer than expected to file but work was done eventually. Rates felt fair, down payment manageable. Might not be perfect but it got me legal again.

Dakota Steele
Slow call?back, low offers
After someone insured by them hit me, they asked for my car title, promised a check, but shipping and trust never came. Tracking info missing. They offered very little for a total?loss and ignored follow?ups. Felt like they avoided me.

Tobin Maxwell
Actually listened to me
Some companies just read a script, but here they listened and helped me figure out what I really needed. That made a difference.

Seth Walker
Zero pushy sales
I didn?t feel pushed into extra coverage. Options were explained, I chose what I wanted. Felt respectful not pushy.

Mackenzie Harris
Address change hassle
I needed to update my address and it took multiple phone calls to fix. Every rep saw different info, had to repeat myself. Eventually fixed but made me question internal communication. Good rates but admin process sloppy.

Roan Maxwell
Claims process is a nightmare
I filed a claim and the whole thing took forever. Nobody returned my calls for weeks and I was left in the dark. When they finally responded, it was very little help and super slow. I honestly regret choosing them. Would not recommend if you want fast or clear service.

River Brooks
Quick phone sign?up
Signed up over phone, friendly rep, simple paperwork mailed. I had everything finished before lunch. Not bad at all.

Tucker Wade
App doesn?t work and nobody helps
Their app crashes all the time and I couldn?t pay my bill on time because of that. I called customer support but no one was able to fix it or offer alternatives. Very frustrating experience, I don?t trust them.

Flint Maxwell
Respectful agent
Agent didn?t act pushy. Served me politely, answered questions. I selected only what I need.

Gage Walker
Low down payment
I liked that their down payment wasn?t huge upfront. Set up installments easily. Saved me upfront stress. It was a good fit for my budget.

Rowdy Yates
Quick email confirmations
Every time I made a change or payment, I got confirmation emails right away. It helps me feel more in control of my policy.

Lily Grace
Agent didn?t explain policy well
My agent didn?t clearly explain what was included in my coverage. I thought I had more protection than I actually did. When I needed help, I realized I was underinsured. Felt misled and disappointed.

Nash Ryder
Responsive staff
Sent an email question and got response same day. That responsiveness stood out. It?s rare to see that from insurance co.

Deacon Hayes
Simple switching process
Switched from old insurer to Glacier, no coverage gap. Cancelled previous and started new easily. Seamless.

Tex Cooper
Confusing policy terms
I found their policy documents hard to understand and full of jargon. I asked for clarifications but still felt unsure about what was covered. They need to make their paperwork easier to read for normal people.

Ranger Stone
App works after login
Their app had some bugs but once logged in I could view docs and pay. Not perfect but functional.

Boone Carter
Hidden fees and bad communication
My bill was way higher than promised and I never got a proper explanation. Customer support just gave vague answers and tried to blame me. I felt tricked and disappointed. Would not recommend to anyone looking for honest insurance.

Leo Graham
Didn?t judge my history
My record isn?t the best, but they didn?t treat me badly or make it hard to get insured. That meant a lot to me.

Forrest Hayes
Affordable and flexible
They don?t check credit, so rate was based on driving, which felt fair. Signed up online quickly and picked payment schedule. Docs emailed right away. Claims response slower than I?d hope, but staff polite. Overall, a good fit if you need budget?friendly insurance.

Kade Weston
Black?owned pride
Found out Glacier is black?owned ? liked that bit of background and support that. Rates were still solid, nothing crazy.

Roper Boone
Didn?t feel pressured
What I liked most was I didn?t feel pressured into anything. They gave me my options, explained what each thing was, and let me decide. That felt respectful.

Rory Calhoun
Customer service never answers
I called several times and waited on hold for over an hour but no one picked up. When I tried emailing, no response either. It?s like they don?t care about customers once you pay. I feel ignored and frustrated.

Daisy Mae
Didn?t over complicate things
Insurance can be stressful but they kept it simple. Got straight answers, clear choices, and I wasn?t bounced around.

Duke Carter
Website easy to navigate
Their site is basic but works. Quote, docs, payment schedule?all good enough. Doesn?t crash or confuse me.

Colton Dixon
Helpful for low credit
My credit?s bad but rates were still reasonable. They told me they don?t raise rates for credit score. That seemed fair.

Oakley West
Fair pricing
Compared rates and Glacier seemed cheaper than others for comparable coverage. Didn?t feel like miss.

Randall McCoy
Thorough explanations
Agent really explained how deductibles worked, what affects rates. I felt informed and not left doubting. That matters to me.

Ruby Ridge
Easy to cancel
Had to cancel due to selling my car. No games, just a quick process. No extra charges either.

Houston Nash
Easy dashboard to view docs
I log into online account and see policy docs, past payments. It's plain but gets job done.

Rhett Butler
Helpful agent
Spoke to Hector via phone and he was real patient, answered all my newbie car ins questions. I wasn?t rushed. Felt like someone cared. Would use them again.

Montgomery Stone
Flexible installments
Offered options monthly or bi?weekly. I set up smaller payments to align with cash flow. Worked great.

Parker Reed
Support not consistent
I had hoped they?d respond faster but rep missed multiple calls and never returned messages. Took several attempts to get proof of insurance. Not terrible but inconsistent service made me nervous. It works, just not always dependable.

Wyatt Stone
Documents were easy to access
Downloaded my ID cards and policy docs right from my account. No confusing menus or crazy login process.

Trent Easton
Helpful service, some delays
Love that they don't use credit score. Agent Naomi patiently answered all dumb questions. Setup went fine and I got ID cards instantly. Filing a small claim took longer than I expected though. But eventually it was handled properly. So I?m happy mostly.

Ty Blackwood
Limited customer service hours
I work during the day and it?s hard to reach anyone outside normal business hours. When I had a problem late in the evening, I had to wait till next day to get help. That?s inconvenient for emergencies.

Rusty Miller
Premium changes without warning
My monthly premium went up significantly (from about $215 to $250) even though I had same coverage and clean record. They didn?t explain clearly why. I feel like I was left guessing and had to shop elsewhere.

Earl Hayes
Claim denial and blame
I was incorrectly accused of fraud after driving my dad?s car. They denied coverage even though I had full coverage. Took calls and paperwork to clean up. Felt extreme distrust from their side. Resolved eventually but experience was upsetting.

Denver Miles
Billing was confusing
My bill kept changing and I never got clear explanation why. When I asked customer service they sounded unsure and couldn?t help much. I felt like I was chasing answers. The payment schedule was also hard to manage, sometimes charges showed up early.

Levi Morgan
App glitches and delays
Their app kept crashing and it was hard to pay bills or see documents. When I tried to call support about it, I waited a long time and then didn?t get much help. I expected a better experience with tech nowadays.

Prescott Hayes
Very human service
Felt like talking to real person who cared, not robotic script. That human touch matters in insurance.

Jessie Belle
Got me covered quick
Needed insurance fast before buying a car and they handled it in less than an hour. Got my policy emailed right after.

Sterling Hayes
Quick identity check
They handled my documents quickly and efficiently. Didn?t drag asking for same info multiple times. Process was smooth.

Wilder Hayes
Claim filing was easy
I had to file an online claim and it actually was quick and simple. Uploaded photos and got a call same afternoon. No long hold time?felt legitimate, peace of mind right away.

Sheriff Stone
Payment options are a plus
It?s not just monthly?you can pay bi-weekly, which helped me. I feel like more companies should offer that, honestly.

Dallas Dixon
Claim denied unfairly
After an accident, they denied my claim without good reason. I tried to appeal but the process was confusing and slow. I feel like they just want to avoid paying. Not what I expected from an insurance company.

Hoss Dixon
Long wait times on phone
Every time I called, I had to wait at least 20 minutes before talking to a rep. Sometimes the calls dropped or I got disconnected. It made it frustrating to get even simple questions answered.

Belle Starr
Not hard to get a human
Called twice, both times spoke to real people without long holds or transfers. That?s rare now.

Garrett Nash
Professional team
My rep Phillip came across as knowledgeable and polite. Didn?t push add?ons or extras. Just told me what I needed. Felt trustworthy ? easy to deal with.

Garrison Stone
Trust seals gave confidence
Their site had trust badges and SSL flagged secured. Agent sounded professional. Felt safe sharing info.

Rocky Hayes
Good for multiple vehicles
I added my second car easily, and they gave me a better rate than expected. Process wasn?t too complicated and they were pretty clear about the coverage.

Ryder Stone
Helpful online dashboard
Their online dashboard is basic but works. I could easily view my payments and docs. Good for someone who doesn?t need fancy features.

Vaughn Hayes
Everything made sense
I don?t know much about insurance, but they explained things where I could actually understand it. No legal mumbo jumbo.

Chet Maxwell
Online quote worked fine
Went to their site and request quote, got rate in minutes. Later one agent confirmed details by phone. Felt professional.

Jasper Stone
Not very helpful on the phone
When I called with questions the reps were polite but seemed rushed and not very knowledgeable. I had to repeat my info a lot and sometimes had to call back multiple times. It felt like I wasn?t really getting the help I needed.

Judd Hayes
Good for non?standard cases
I had prior accidents and coverage lapses, yet got approved and decent rate. They handled my history.

Colby Adams
Clear policy terms
My agent explained coverage in plain english ? no jargon. I finally know what I?m paying for. That clarity matters.

Clint Eastwood
Too slow on claims
I filed a claim and it took way too long to get a response. I kept calling but every time I got different answers or no call back at all. I know insurance takes time but this was frustrating. I wish they would improve communication and speed up their process.

Lonnie McCoy
Friendly and fair
I got basic coverage quickly without credit inquiry. They gave me options and explained SR?22. Payment reminders helped me avoid missing a due. Claim follow up was slower than hoped, but agent followed through eventually. Feels safe and respectful even if speed isn?t perfect.

Mason Colt
Flexible payment
Needed to shift payment dates to match payday. They were flexible and made the change easily. That was really helpful.

Wrangler Brooks
Helpful for teen drivers
Got coverage for my teen and the rep helped explain how to keep rates down. Made sure we got a safe option without overpaying.

Sawyer West
Agent follow?up
After sign?up, agent called next day to confirm everything OK. That personal touch made me feel like more than just a number.

Dusty Rhodes
Payment reminders helpful
Got email reminders before payment due date. Prevented late fee ? I?m thankful since I often forget.

Thorn Hayes
Great price, process slow sometimes
My rate was among cheapest I saw for full coverage. Love flexible installments and no credit check. Agent polite and straightforward. However, filing claim after accident took longer than expected. They did pay out, but delays added stress. Still positive overall.

Blaine Cooper
Smooth renewal
Renewing with Glacier was quite smooth. I did it on their site without any hassle. Payment options were flexible and I appreciated that. No complaints here.

Dayton West
Helpful claims web portal
Filing claim on their portal was straightforward, upload few pics then follow up. No wait music, just efficiency.

Logan Earp
Simple and fast
Signed up in maybe 10 mins. No confusing forms or tiny print I missed. Good thing ? I?m not great at paperwork. Felt easy.

Quincy Adams
Slow updates on claim status
When I filed a claim, it took forever to get updates. I had to call multiple times to find out where things stood. It felt like I was left in the dark most of the time.

Pearl Hart
Convenient and accessible
Online tools worked fine, signed up late evening. Coverage started quickly. They don?t ask credit info and have SR?22 assistance if needed. When I filed claim, I had to call twice before progress. Communication slower but eventually closed claim. Would recommend with that caveat.

Tanner Colt
Secure feeling
Felt secure giving them info ? their site had trust seals and rep sounded professional. Not perfect, but I felt safe.

Spur Cassidy
Didn?t take long at all
Whole thing from quote to policy took under 30 minutes. No paperwork mess or endless holds. I?d definitely use them again.

Ace Anderson
Affordable for high?risk driver
Had an SR?22 requirement and Glacier didn?t charge crazy like others. They offered payment plan and didn?t penalize my credit. Really helpful for my situation.

Nevada Hayes
App and auto?pay problems
Their app is not great: crashes, no toggle in dashboard for auto?pay. I got charged extra overdraft fees when automatic payment drafted early before payday. Had to call to disable and they added penalty fees. Felt inconvenient and avoidable.

Austin Rivers
Claims took too long
I filed a claim after a rear?end accident and it?s been over two months with hardly any updates. Claims adjuster rarely returns calls and body shop says they heard nothing. Finally paid but customer service didn?t feel responsive. I got resolved but it was stressful and slow.

Dixie Lane
Local agent option good
Found an agent near me via their site. Went into office and completed quote face?to?face. Felt personal and direct.

Miles Corbin
Smart agent
Agent Margaret helped me tailor a policy that fit my commute needs. She wasn?t pushy about extras. Just logical suggestions. Liked that.

Jeb Carter
Very courteous staff
Every call I made was polite. They answered all ques even dumb ones. Felt welcomed not judged.

Crockett Hayes
Friendly support phone staff
Called about SR?22 form required, rep Shannon walked me through and was patient. I got form emailed quickly. Appreciated that.

Dylan McBride
Friendly service
My agent, Mariah, was really kind and walked me through the policy. Didn?t feel like typical sales pitch. I felt heard, plus the price was fair.

Trapp Stone
Proof of insurance sent fast
I needed proof of insurance for my job and they emailed it to me right after the call. Super fast. No delays or excuses.

Silas Black
Payment and refund issues
I cancelled early and expected refund pro?rated. They charged cancellation penalty and haven?t refunded unused months. Tried contacting them?only silence. It?s odd to pay more after stopping. The online info wasn?t clear about the penalty and fee.

Brooks Hayes
No?credit policy works well
I don?t have much credit history, they still insured me. Setup easy, documents emailed fast. Payment plans are flexible. Only thing was when I called claim line, the wait time was longer than site said. But reps were kind and solved it. Overall a helpful experience for someone like me.

Vance Colt
Total?loss processing nightmare
My stolen car took almost three months to settle. Shop held it, Glacier did little follow?up. Kept sending letters but no resolution. Finally closed claim but it lingered painfully long. I was insured the whole time and felt stranded.

Abilene West
Policy cancellation was a mess
I tried to cancel my policy but they kept charging me even after I requested cancellation. I called multiple times but they said my cancellation didn?t go through. Took weeks to finally fix it and get a refund. Very bad experience overall.

Ridge Harding
Comfortable process
I felt comfortable sharing info and questions. They didn?t make me feel judged for my driving history. That eases anxiety.

Reno West
Reliable help when needed
I had an issue updating my address and they fixed it over the phone right away. No hold time, no hassle. It's nice when a company just handles things without dragging it out.

Ethan Stone
Quick online quote
Used the online quoting tool over lunch, had a number within minutes. Later an agent called to confirm details. Simple and straightforward experience, no hidden fees.

Gentry Hayes
No credit score bias
Glad they said they don?t use credit score for premiums. That was huge relief.

Marshal Dillon
Straightforward claims follow up
After claim I got text updates and adjuster checked in. Kept me posted which I liked.

Owen Carter
Surprise fees
I noticed some fees I wasn?t told about when I signed up. Customer support said they were standard but I wish they explained it better upfront. It felt like hidden costs and that left a bad taste.

Scotty McCoy
Poor communication during claims
When I had a claim, I got very little information about what was going on. I had to reach out many times just to get small updates. It made a stressful situation worse.

Tyler Vance
Easy agent lookup
Their site had local agent finder, I picked one down the street. Walked in and got quote face?to?face. That was convenient.

Hayden Parker
Simple quote process
Got quote in minutes via their site, then agent called to confirm. Flexible options and low down payment were helpful for my budget. When I had to change my address it took a couple calls to fix, but they eventually sorted it. Good basic service.

Sage Willow
Good if you need SR22
I needed SR22 and they knew exactly what to do. No runaround. Sent it to the state and to me, no issues.

Cruz Rivera
Flexible payment dates
I needed payment aligned with payday and they revised my schedule no trouble. Felt considerate, not pushy.

Granger Black
Limited customer support hours
They only operate weekdays 8:30?5, so I had trouble contacting them outside work hours. Had to wait until next day to manage a claim. If you?re busy or need evening support, plan ahead?service times aren?t flexible.

Riley O'Connor
Solid value for high?risk drivers
I?ve had lapses and some tickets. Glacier insured me when others said no. Rates aren?t lowest but fair given history. Setup was quick with minimal down payment. Filing claim online wasn?t hard, though adjuster response was slower than ideal. Still, I?m satisfied.

Calamity Jane
Difficult website navigation
Their website is not very user-friendly. I had trouble finding my documents and paying bills online. It was confusing and not intuitive at all. I hope they improve it soon.

Cody Colt
Roadside coverage confusion
I paid for roadside assistance but when I needed a tow they said I didn?t have it. Said system error. I ended up paying myself. I called back and forth but nothing fixed. Felt misleading and unhelpful until sorted out later.

Rex Colt
Hard to cancel policy
I tried to cancel my policy after selling my car but the process was confusing and took longer than expected. They charged me for extra days even after I called to cancel. I didn?t feel treated fairly.

Grant Taylor
No confusion
The coverage terms were clear and agent broke down everything without jargon. I asked the dumb questions and they didn?t make me feel dumb. Appreciate that.

Pistol Pete
Helpful SR?22 guidance
I needed SR?22 filing after ticket. Agent clearly explained process and fee. Felt legit support.

Colt Winchester
Good for low credit drivers
I had poor credit and they still gave me coverage without extra fees. Policy setup was fast and the online portal is easy. Payment plan flexible, but I felt some confusion about deductibles at first. Rep clarified eventually. Overall value solid, just wish paperwork was clearer.

Yancey Colt
Everything up front
They told me all costs, no hidden fees. What they quoted is what I paid. I respect that kind of transparency.

Dallas Boone
Established company feel
I read they?ve been around 50+ years?gives some confidence. My experience was friendly and hassle free overall.

Quinn Hayes
Simple switch
Switched from my old insurer to Glacier. Cancelled old, started new quickly. No gaps in coverage. Felt seamless.

Kash Dillon
Unexpected savings
I thought my rate was low, then agent looked deeper and found I was eligible for more discount. Was nice to get surprised savings, not something I expected.

Shane Colt
Worked with my budget
Told them straight up what I could afford and they worked something out. Didn?t try to upsell me. That kind of service?s hard to find.

Walker Grant
Prompt email reminders
They send reminder emails before payment?s due. That?s helpful cause I?m forgetful. Prevents late fees ? appreciate the heads up.

Luke Maverick
Easy quoting process
I got a quote online and it was pretty painless. Took a few minutes, the agent clarified my questions and I ended up saving a bit. Nothing fancy but it felt genuine. Good experience overall.
Glacier Insurance Company
Glacier Auto Insurance may have a new name, but we bring over 50 years of experience in providing reliable personal auto coverage. While many insurers have come and gone, our commitment to dependable service, affordable rates, low down payments, and flexible payment plans has remained constant. We aim to make the process simple and stress-free offering fast quotes, helpful claims support, and coverage that gets you confidently back on the road. Getting started is easy. You can request a quick online quote directly on our website, call our support team at 1-888-GLACIER, or connect with one of our trusted independent agents near you. However you choose to reach us, Glacier Auto Insurance is here to help you move forward with confidence.
Address
1767 Sentry Parkway West
19422
Blue Bell
United States
Website
glacierautoinsurance.com
Email
support@glacierinsurance.com
Telephone
(800) 291-3972