First Connect
3.64/5.0
Hugo Price
5/5.0
11, Nov 2024
A solid partner for modern-day insurance agents
First Connect has helped my agency scale more efficiently than I thought possible. Onboarding was completed in under 10 minutes thanks to their AI document verification. The platform?s Carrier Store gave me quick access to a wide network, including well-known names and digital-first insurtechs. I was especially impressed with the quoting and binding interface?it?s intuitive, with built-in appetite filters that make carrier selection easy. The support team is genuinely helpful, and I never felt like I was dealing with a bot or reading from a script. Commissions are fair and arrive on time every month. The rewards tiers add some extra motivation, especially with access to marketing materials and a dedicated account rep at higher levels. I?ve written both personal and commercial lines through the system, and while I?d love to see more state-specific carrier options, the current offering is strong. First Connect is a true partner, not just a platform.
Beatrice Gray
4/5.0
05, Nov 2024
Dependable technology backed by real people
What stands out about First Connect is the balance between smart technology and actual human support. I got started in less than 10 minutes with their AI-powered compliance check, and from there, onboarding to multiple carriers was simple. The Carrier Store made it easy to manage appointments, and I loved the appetite search that guided me to the best matches for each client. Their live chat was always available during business hours, and when I sent emails to agentsupport@fcis.com, responses came within one business day. They offer bonuses for agents who hit certain volume tiers, and while it?s a stretch goal, it?s a nice perk. Even better, their platform doesn?t nickel and dime?no fees, no surprise charges. My only wish is that they had more specialized training for commercial lines, but the resources they do offer are solid. It?s a modern solution for agents who want to scale smartly.
Milo Foster
5/5.0
30, Oct 2024
Incredible value for growing independent agencies
First Connect gives agents real leverage with access to over 120 carriers and an intuitive dashboard that saves hours of administrative work. Their appetite finder tool helped narrow down carrier options with just a few clicks, and the quote-to-bind workflow was seamless. I appreciated that there were no onboarding or subscription fees, which made it low-risk to try. Payments arrive on a reliable schedule, and the quarterly rewards tiers?though competitive?add motivation. I reached Silver tier within three months thanks to writing consistent business. Support staff were always helpful, especially when I had questions about commission breakdowns. Onboarding was painless and fast, and training webinars covered all the essential tools and compliance needs. The partnership with Root for auto and ISC for contractor liability opened new opportunities for my book of business. Their platform is clean, supportive, and built to help independent agents thrive.
Eliza Long
5/5.0
24, Oct 2024
Comprehensive support, scalable platform, no fuss
From day one, First?Connect enabled carrier access, quoting tools, and fast binding. Agent support answered detailed industry questions via chat or email. Commission structure is clear and reliable. Rewards tiers add business benefits. Partnerships expand product range. Training tools and appetite search elevate efficiency. A smart, agent-centric solution.
Oscar Powell
4/5.0
18, Oct 2024
Helpful platform for small to mid?sized agencies
As a growing agency, I appreciated free onboarding, broad carrier network, and intuitive quote-bind system. Training webinars and support provided needed guidance early on. Commission tracking easily visible. Rewards tiers motivating. Platform suits ambitious entrepreneurs expanding across lines.
Maisie Ross
5/5.0
12, Oct 2024
Smart design and agent-first perspective
Portal interface is clean and logical. Carrier request, appetite search, quoting and binding all integrated. Support channels available. Training webinars aid onboarding. Commission structure transparent; payout schedule predictable. Rewards tiers provide extra access. Integration with Root and ISC strengthen product offerings. Excellent partner to scale agency.
Calvin Sanders
4/5.0
06, Oct 2024
Solid foundation for future growth
First?Connect allows agents to begin writing business quickly. Appointments come without fees. Dashboard displays appetite, binding, and payment schedules. Training sessions useful. Support responsive. Rewards program incentivizes step?up performance. Partnerships extend coverage options.
Freya Rivera
5/5.0
30, Sep 2024
Simplifies carrier access and improves agent productivity
Website onboarding is straightforward. Carrier Store feature lets agents request access quickly. Quote?bind workflow reduces friction. AI verifies documents fast. Support responds reliably. Commission payments are consistent. Rewards tiers offer extra perks. New products added through partnerships. Dashboard insights help track closing and incentives. Great for streamlining operational workflows.
Jude Griffin
5/5.0
24, Sep 2024
Impressive scale and thoughtful features
Serving over 120 carriers from a single portal accelerates business. AI-driven E&O verification brings efficiency. Support agents are knowledgeable and accessible. Training webinars address agent needs. Commission schedule is clear. Incentive tiers encourage performance with added benefits. Partnerships like Root and ISC expand product scope. Useful, scalable, and supportive platform for independent agents.
Sylvie Murphy
4/5.0
18, Sep 2024
Time-saving and cost-efficient partner
Eliminated traditional broker delays: centralized access, intuitive binding, quick support. Zero fees meant less startup overhead. Dashboard provides visibility to appetite, commissions and rewards. Frequent webinars and friendly support staff gave confidence and clarity. Platform aligns well with agent?first values.
Otis Bell
5/5.0
12, Sep 2024
Great toolset backed by thoughtful support
The technical foundation?appetite finder, carrier store, binding interface?is very agent-friendly. AI speeded the E&O check. After signup, support helped navigate the first quotes and paperwork. Quarterly rewards tiers offer marketing support and recognition. Stable commission payouts. New lines through ISC and Root expanded my offerings. Training helped with complex lines. Very supportive for independent agency growth.
Wren Coleman
4/5.0
06, Sep 2024
Reliable platform and helpful training
Dashboard layout makes quoting simple. Appointments processed quickly. AI compliance validation saved paperwork headaches. Training webinars and guides were concise and illuminating. Support always answered within a business day. Transparent commission and reward structure. Portal helps track performance and incentives.
August Sullivan
5/5.0
31, Aug 2024
Effective, responsive and flexible for agents
First?Connect offers fast carrier onboarding, intuitive quote-bind workflow, and quick support response. E&O checked by AI within minutes. Trainings and webinars enhance competency. The Carrier Store allows fast access. Payments arrive reliably on 15th of month. Rewards tiers unlock benefits like marketing toolkits and account management services. Strong combination of technology and personal approach helped me scale across personal and commercial lines.
June Perry
4/5.0
25, Aug 2024
Ideal for every independent agent starting out
Getting started took only a few minutes and no cost. Agent support guided me through risk appetite searches, quoting tools, and compliance papers. The platform supports personal and small commercial lines. Commission schedule is transparent. Training webinars are informative and digestible. Dashboard control panel is neat and efficient. Incentive rewards motivate growth. Support team polite and knowledgeable. A solid foundation for scaling an agency quickly.
Felix Alexander
5/5.0
19, Aug 2024
Top-notch tech with human touch support
The seamless signup and E&O validation using AI impressed me. From there, carrier access through the Store was clear. The appetite interface made quoting fast and accurate. Live chat and support emails were answered promptly when I ran into billing or appetite issues. Commission tracking within dashboard is easy to understand. Quarterly bonuses and recognition through rewards tiers add incentive. Partnerships with Root and ISC expand coverage lines. Training sessions demystified more complex product lines. Very supportive team and platform that reduces operational friction.
Audrey Jenkins
5/5.0
13, Aug 2024
Trustworthy, scalable, and agent-oriented
First?Connect delivers an agency-first experience. Onboarding is frictionless, and carrier appointments often resolve within days. AI-enabled compliance checks reduce admin burden. Quoting and binding tools support multiple lines in one dashboard. Earned commissions arrive predictably, and the rewards tiers provide bonuses and access to dedicated account management. Training webinars, toolkits, and support channels equip agents to scale. Integrations with Root and ISC bring new products. Overall, excellent combination of technology and service that empowers independent agents to grow efficiently across states.
Sawyer Howard
4/5.0
07, Aug 2024
Exceptional user experience and broad carrier access
After signing up in under five minutes, I accessed many carriers using the portal. The appetite finder tool helps identify carriers that are likely to accept specific clients. Training webinars clarified nuances across lines. Support agents were thoughtful, answering via chat and over email promptly. Commission payouts are consistent and transparent. The rewards program (Silver, Gold, Platinum tiers) adds motivation for performance. Root integration and ISC contractor liability lines enriched offerings. The overall system enables quick scaling with minimal friction. Highly agent?oriented platform.
Isla Patterson
5/5.0
01, Aug 2024
Comprehensive platform with outstanding agent support
First?Connect elegantly merges cutting?edge technology with personalized agent service. The AI?powered E&O validation made onboarding feel seamless?documents approved in minutes. Agent support via chat, email, or phone answered detailed questions about appetite filters, commission structures, and carrier access. The Carrier Store offered more than 120 carriers across home, auto, commercial, life and specialty lines. The Root and ISC partnerships broadened product offerings, especially in auto and general liability. Dashboard tracking keeps payment schedules visible. Training webinars and helpful resources accelerate learning. The no?fee onboarding, transparent commissions, and quarterly incentives all align to support agency growth. I felt supported every step?from signup through binding policies.
Declan Morgan
5/5.0
26, Jul 2024
Excellent mix of tech and personal support
The AI?enabled onboarding, appetite filter tools, and responsive human support made for a balanced experience. No hidden fees. Marketplace access across lines, incentives program, and account manager support for higher tiers. Great journey for agency growth.
Stella Kim
4/5.0
20, Jul 2024
Efficient interface and agent?centric design
Portal navigation logical. Appetite finder, carrier store, commission tracking, and support tabs all accessible. System keeps agent in control. Team responses are polite and fast. Quick quote?bind process.
Mason White
5/5.0
14, Jul 2024
Fast results, minimal complexity
From signup to binding first policy took days not weeks. Training, support, appetite tools all help streamline work. No fees to onboard, plenty of carriers, and tech-forward system that?s easy to use.
Willow Kowalski
4/5.0
08, Jul 2024
Robust platform, slight learning curve
Dashboard has many powerful features. Appetite finder and bonus tracking are great. Took time to learn but webinar helped. Live support answered questions quickly. Commission structure transparent.
Silas Goel
5/5.0
02, Jul 2024
Upgrade from manual broker workflows
Previously I spent time calling carriers individually. First?Connect eliminates that with centralized quoting and binding. Agent sentiment is friendly, tech responsive, and support is reachable in multiple channels. Training tools accelerated onboarding.
Penelope Nielsen
4/5.0
26, Jun 2024
Excellent for new agencies
The barrier to entry is low???no cost to start up, fast onboarding, and immediate access to carriers. Helpful staff walked me through early steps. Encouraging platform for entrepreneurs.
Leo Dhawan
5/5.0
20, Jun 2024
Reliable payout and professional team
Commission payments arrive predictably on the 15th after binding month. If any discrepancy arose support fixed promptly. Agents feel respected and supported. Training webinars, appetite tools, and incentive program add business value.
Aurora Bell
4/5.0
14, Jun 2024
Accessible and effective quoting ecosystem
Carrier Store interface allows one-click request for access across dozens of carriers. Quote and bind capabilities work across lines. Dashboard sync updates promptly. Support via chat or email is helpful and courteous.
Theodore Abraham
5/5.0
08, Jun 2024
Quick support and useful AI verification
E&O documents processed within minutes thanks to AI tool. Support responded quickly when needed. Carrier appointments processed swiftly, sometimes same day. Platform makes quoting efficient and allows binding without switching tools. Great for agents growing book.
Eleanor Costa
4/5.0
02, Jun 2024
Transparent fees and good incentives
No onboarding or monthly fees?very clear proposition. Agents earn competitive commissions and have access to tiered rewards based on premium. Benefits include account manager, priority support, and marketing toolkits. Good motivator for scaling agency.
Jasper Ahuja
5/5.0
27, May 2024
Highly intuitive platform and fast training
I had limited tech background, but the dashboard was intuitive. The appetite tool filtered appropriate carriers quickly. Training webinars broke down quoting workflow and binding steps well. Support available via phone or live chat. The onboarding and carrier access process saved me time launching new lines.
Lucy Ndiaye
4/5.0
21, May 2024
Helpful team and clear processes
The First?Connect team walked through carrier selection, appetite filters, and contract requests. Payout timelines and commission splits were clearly explained. Dashboard is clean and lets me manage policy binding. Agent support answered follow?up with clarity. No subscription costs. Training resources and bonuses gave additional confidence.
Finn Bhatia
5/5.0
15, May 2024
Great platform for expanding agency lines
Platform supports home, auto, commercial, life, and specialty lines. ISC partnership introduced contractor general liability products. Root integration expanded auto availability. Training and support helped me diversify offerings. Incentive program rewards growth, and dashboard tools help track performance. Support via chat, email, or phone is responsive. Allows significant agency expansion with scalable tech.
Clara Svensson
4/5.0
09, May 2024
Streamlined process saved time
The signup took about five minutes???license and E&O upload. Within hours, I had access to several carriers and could quote directly. Support clarified commission payout schedule and training helped me learn the digital workflow swiftly. Interface is straightforward and the notifications are helpful. Onboarding smoother than expected and allowed focus on business quickly.
Milo Mehra
5/5.0
03, May 2024
Excellent support and fast carrier onboarding
First?Connect?s platform delivered quick onboarding using AI-based E&O validation, and I was connected to a large carrier network rapidly. Communication via live chat and support tickets was professional and timely. The Carrier Store simplified requesting appointments across personal and commercial lines. Training webinars were helpful to understand appetite finder and binding workflows. Overall, the platform boosted productivity and helped me start placing policies faster without hidden fees.
Violet Schmitz
2/5.0
27, Apr 2024
Limited transparency
Not always clear why carrier request was rejected.
Asher Majumdar
3/5.0
21, Apr 2024
Appetite finder glitches
Sometimes appetite search returns empty unexpectedly.
Nora Olsen
2/5.0
15, Apr 2024
Templates outdated
Support needed to provide updated forms manually.
Wyatt Kulkarni
3/5.0
09, Apr 2024
Onboarding flashy but incomplete
Might feel swift, but follow?up service slow for onboarding issues.
Alice Dubois
2/5.0
03, Apr 2024
Missing small commercial options
Some ISC lines still unavailable in certain markets.
Nathan Verma
3/5.0
28, Mar 2024
Support hours not flexible
Central?time hours limit accessibility for East Coast agents.
Ruby O'Connell
2/5.0
22, Mar 2024
Rewards tracking not real?time
Portal updates quarterly?agents may not know current tier progress instantly.
Isaac Srinivasan
3/5.0
16, Mar 2024
UI sync inconsistent
Dashboard sometimes shows approved while status still pending.
Hazel Davies
2/5.0
10, Mar 2024
File upload challenges
Some file types rejected; had to resend documents multiple times.
Gabriel Kaur
3/5.0
04, Mar 2024
Training basic
Webinar was general; specialized role?based training lacking.
Stella Goldberg
2/5.0
27, Feb 2024
Appointments vary by state
Root integration not live everywhere, limiting use by state.
Owen Puri
3/5.0
21, Feb 2024
Commission timing rigid
Payout always on 15th, 45 days later. That may not align with agent cash flow needs.
Scarlett Sowah
2/5.0
15, Feb 2024
Chat sometimes generic
Live chat gave canned replies with links, not personalized support.
Caleb Setty
3/5.0
09, Feb 2024
Mobile experience weak
Platform works ok on desktop but mobile browser UI is clumsy. No app offered.
Zoe Mancini
2/5.0
03, Feb 2024
Bind errors happened
Tried binding a business line, error popped up. Support fixed later, but that delayed client service.
Nathan Choudhury
3/5.0
28, Jan 2024
Bonuses hard to reach
Rewards tiers felt unrealistic unless writing high premium. Small agencies may find limited benefit.
Layla Gauthier
2/5.0
22, Jan 2024
Dashboard stuck on pending
Document was uploaded but status remained pending for days. Needed manual follow-up.
Ryan Malick
3/5.0
16, Jan 2024
Some missing carriers
Expected certain personal auto carriers but I couldn?t find them on the platform. Support admitted roster still expanding.
Madison Wagner
2/5.0
10, Jan 2024
Communication could improve
Chat during business hours sometimes unresponsive. Email replies take over one business day. Felt dragging.
Anthony Varghese
3/5.0
04, Jan 2024
Slow carrier approval
Onboarded quickly but waited days for carrier access. Dashboard status stayed pending and support took time to reply. Needed better transparency on appointment progress.
Sarah Kouassi
2/5.0
29, Dec 2023
Lack of proactive state launch updates
I waited weeks for Root auto?announced but rollout stalled. Support couldn?t share firm date. Felt vague. Communication about state expansion should be more proactive.
Joshua Saxena
3/5.0
23, Dec 2023
Compatibility issues with certain file types
Uploaded E&O or licensing in PDF fine, but some JPEG or scanned files error?d. Support asked me to resubmit multiple times. That slowed start up.
Hannah Rossi
2/5.0
17, Dec 2023
Some paperwork templates outdated
Some downloadable forms like W?9 requests were older versions. Support uploaded new versions manually when asked. Templates update frequency seemed slow.
Christopher Bajaj
3/5.0
11, Dec 2023
Support phone wait times vary
I called during peak hours and wait times exceeded 15 minutes. Callback option requested but call didn?t come until hours later. Better queue transparency needed.
Eleanor Mbebe
2/5.0
05, Dec 2023
Limited international or out-of-state agent experience
If you operate across states, some carrier appetite data is missing. Platform not fully consistent outside your main state. Appeared incomplete for multistate business.
Andrew Krishnan
1/5.0
29, Nov 2023
Missing clarity around incentive eligibility
Bonuses and tier reward eligibility not always clear. Terms stated in mid?year; status updated only yearly review. I wasn?t sure until end of year if I?d qualify. That felt opaque.
Lily Rodriguez
2/5.0
23, Nov 2023
Onboarding may feel fast but support lags
While onboarding finishes quickly, support after is slower. First few days process fine, but when problems appear, replies take time. They reply in a business day, but if backlog appears delays stretch.
Michael Rao
3/5.0
17, Nov 2023
No mobile app available
Portal works on mobile browser poorly. There?s no dedicated app. On the go agents find interface cramped and slow. Hard to quote or review at client site. A mobile?optimized option would be helpful.
Natalie Popov
2/5.0
11, Nov 2023
Dashboard sometimes mismatches status updates
Policy requests would show ?approved? though appointment still pending. And documents submission page still asked duplicates. That mismatch required me to confirm status manually. Need more accurate sync between backend and UI.
David Bhatt
1/5.0
05, Nov 2023
Binding errors caused delays in client service
Tried to bind a commercial auto policy and system error prevented submission. Support acknowledged technical issue and asked me to wait. They fixed later but my client had to wait. That caused frustration and lost trust. After that incident, I avoided using binding via portal until reassurance of improvement.
Victoria Sanchez
3/5.0
30, Oct 2023
Chat sometimes gives canned responses
Live chat was helpful once, but in multiple sessions I received generic responses?and sometimes pages of links rather than guidance. Need more agent?specific clarity. It felt outsourced. That lowered confidence in getting accurate help.
Joseph Subramanian
2/5.0
24, Oct 2023
Initial training webinars were generic and limited
After onboarding, there was a webinar link but it felt basic?not tailored to my line of business. There was little one?on?one coaching unless I hit high tier. I requested more specialized training but got standard group call. The webinars didn?t deep?dive into commercial or life lines. Better role?specific training would help.
Grace Fitzgerald
3/5.0
18, Oct 2023
Missing some preferred carriers
While they market over 120 carriers, some agents report missing top-tier admitted personal lines names. In my network, those weren?t available to request. Support said to check back often as roster evolves. Meanwhile browsing appetite finder, some lines showed no carriers available. Good breadth in concept, but gaps in selection sometimes hurt coverage options.
Matthew Agarwal
2/5.0
12, Oct 2023
Confusing commission payout schedule
Commissions come 45 days after the month you bind, but when I queried unclear discrepancies, I got more confusion. Support explained timing again but my first payout arrived late and missing one policy. Had to escalate via email and wait two weeks Adjustment resolved via correction. That delay caused cash flow problems. Better clarity and follow-up needed.
Matteo Robinson
3/5.0
06, Oct 2023
Rewards tiers seem hard to reach for smaller agencies
The rewards program is nice, but thresholds are high?like $100k premium across two carriers for Silver tier. For small or new agencies, qualifying seemed unrealistic. Many opportunities for bonuses are tied to volume. That feels exclusive. Also there?s little transparency on status until agent portal updates quarterly. It?s motivational, but inaccessible for low volume setup.
Elena Dubois
1/5.0
30, Sep 2023
Support hours in Central time inconvenient for eastern agents
Live chat and phone support operate 9?AM?7?PM Central. For agents on East Coast, that?s early morning or evenings. I had questions late in my own business day and couldn?t reach chat. Callback requests sometimes took hours to fulfill. Response delays hampered contractor productivity. Would appreciate more extended hours or East Coast support.
Alessandro Harris
2/5.0
24, Sep 2023
Onboarding AI sometimes misreads documents
The AI tool for verifying E&O documentation was clever, but flagged valid documents multiple times. I uploaded everything correctly, yet support asked manually for verification. That took extra days. Communication about the hold-up was minimal. Felt reliant on tech that isn?t flawless. It?s fine most times?but when errors occur, they throw off your timeline and require personal follow?up.
Sofia Miller
3/5.0
18, Sep 2023
Dashboard glitches and incomplete carrier tools
Quoting tool occasionally failed during peak hours. Some appetite filters returned blank lists. A few times quotes wouldn?t save correctly. I reached out via chat and they acknowledged bugs, but fixes took over a week. Banking of commissions also had discrepancies in calculation that support had to correct. UI sometimes displays outdated content, and the FAQ library didn?t address every error. Overall functionality is solid, but occasional glitches and delays in resolution disrupted work.
Marco Jones
2/5.0
12, Sep 2023
Promised features not always available in certain states
Marketing said Root integration would roll out to many states, but in my state Root wasn?t enabled. That caused disappointment after initial excitement. Support explained roll?out would come later, but no timeline given. Same with some small commercial lines via ISC partnership?they weren?t live in my market yet. Meanwhile traditional carriers I expected weren?t on the platform. Felt platform is more tailored to certain geographies. Communication lacked concrete updates. Useful once live, but early promises feel premature in many areas.
Amara Brown
1/5.0
06, Sep 2023
Frustrating customer service response times and missing carriers
Onboarding was quick, but customer service response lagged badly. Support ticket submitted via dashboard took more than 2?business days without reply. I couldn?t see Chubb or other expected carriers in the network. Live chat sometimes only provided generic answers. Even phone calls looped or voicemail. With no guidance on next steps, I felt stuck. Documentation verification seemed stuck in limbo, and status remained ?pending? for days. That level of delay undermined trust. For an agent starting out, lack of clarity on carrier availability and support timeline was discouraging.
Kofi Jackson
2/5.0
31, Aug 2023
Slow follow-up on appointments and unclear status updates
The signup process went smoothly but I hit delays with carrier appointments. After submitting my documents, there was minimal feedback on why certain carriers weren?t approving me. Chubb and other preferred carriers weren?t in the available list despite claims. Emails to commissions support bounced back or took over 48 hours. The app status on dashboard didn?t reflect real progress. I tried live chat but was transferred multiple times. Felt left in limbo while trying to launch auto and home lines. Needed better transparency on approval process and reasoning for denied appointments. Not a bad platform overall?but slow communication caused friction early in agency setup.
Zola Young
4/5.0
25, Aug 2023
Efficient quote?bind platform
Easy portal navigation. Carrier Store allows quick requests. Support via agentsupport@fcis.com responded swiftly. Onboarding in minutes. Training webinars were helpful. Good mix of personal, commercial and life lines.
Sekou Wilson
5/5.0
19, Aug 2023
Seamless agency growth tool
From signup to policy binding, First Connect delivered efficient workflow. AI compliance check, no-fee access to carriers, intuitive appetite finder, and fast customer support. Rewards tiers add further value.
Nia Schmidt
4/5.0
13, Aug 2023
Agent-friendly platform
This platform truly makes life easier for independent agents. Carrier appointments processed quickly. The quoting workflow intuitive. Training resources and incentive programs helpful. No hidden costs and good support.
Omar Roberts
5/5.0
07, Aug 2023
Personalized support
Assigned account manager for Platinum agents helped with strategy and planning. Live chat and email support useful. Portal for quoting and binding very responsive. Rewards tiers motivate performance. Carrier access broad and fast.
Imani Baker
4/5.0
01, Aug 2023
Practical and supportive
Their onboarding is quick, and the dashboard guides through complexity well. Found coverage options across lines. Customer support was helpful on phone and chat. Training webinars were succinct and effective.
Jamal Davis
5/5.0
26, Jul 2023
Fast expansion capability
My agency expanded to more lines using their marketplace easily. Root integration and ISC partnership added specialty options. Onboarding and carrier access were swift. Support helped with paperwork, compliance, and appetite queries.
Aisha King
4/5.0
20, Jul 2023
Solid platform for growth
No subscription or onboarding fees made it easy to start. Carrier Store access across lines and festivals of insurtech carriers helped diversify offerings. Quoting and binding intuitive. Support was professional and responsive.
Kwame Johnson
5/5.0
14, Jul 2023
Excellent agent experience
The combination of fast onboarding, AI?enabled E&O validation, and training webinars creates a great user experience. Support replies quickly via multiple channels. Able to bind policies promptly. Carrier selection extensive and platform efficient.
Krish Howard
4/5.0
08, Jul 2023
Helpful technology partner
The appetite tool and carrier store speed up the quoting process. Chat or email support answered clearly. Onboarding is frictionless. Incentive program added value. Internal dashboard is quite intuitive, even for less tech?savvy agents.
Diya Collins
5/5.0
02, Jul 2023
Transparent compensation
The commission structure is clear and payments arrive on the 15th after binding month. Rewards tiers offer bonuses. Platform supports binding home, auto, commercial lines. The onboarding included compliance checks quickly. Helpful staff support throughout.
Rahul Lewis
4/5.0
26, Jun 2023
Very usable platform
First Connect Portal is clean and logical. Live chat support available during business hours. The onboarding process took 5 minutes. Carrier appointments came through fast. Training webinars and agent support gave confidence to use multiple lines.
Kiara Jensen
5/5.0
20, Jun 2023
Intuitive quoting system
The system lets me find appetite filters and request quotes without jumping between logins. Trusted insurtech carriers included. Support team answered inquiries quickly. Commission clear and payments consistent. Training tools helpful.
Nikhil Evans
4/5.0
14, Jun 2023
Great for startup agencies
As a startup agency, First Connect gave me rapid carrier access. No fees and excellent onboarding. Platform shows appetite and quotes quickly. Customer service via email and chat was helpful. Incentives and rewards program give extra motivation.
Dev Taylor
5/5.0
09, Jun 2023
Rapid appointments
First connect confirmed carrier appointments very quickly?many in under 48 hours. The portal was simple to navigate for quoting. Signing up only required license and E&O. Carrier network covers many insurtech offerings. Support is available via multiple channels.
Sanjana Cooper
5/5.0
03, Jun 2023
Responsive support team
Whenever I submitted a support request, customer service responded in under one business day. Live chat works well. The team helped me navigate appetite finder and binding workflow. Training webinars were concise. Dashboard is intuitive, no hidden costs.
Kabir White
4/5.0
28, May 2023
Comprehensive carrier options
More than 120 carriers covering home, auto, life, commercial, and specialty lines available. The appetite finder helps narrow choices fast. No fees and easy tech. I appreciated quarterly bonuses and clear comp schedule. Helpful chat support and quick set?up.
Neha Rossi
5/5.0
22, May 2023
Very helpful onboarding team
Raul and Zachary patiently explained how commissions and carrier access works. The portal is easy to use for quoting and binding. Training webinars helped. Agent support through chat or email answered follow-up. Getting appointed with Root and other carriers went smoothly. Flexible and modern approach.
Vikram Jones
4/5.0
16, May 2023
Platform works well
Navigation across carrier store, quotes, and bind features was intuitive. Support via phone line and chat tool worked as expected. Payment arrives 45 days after month of binding. Quarterly bonuses and incentives add value. Onboarding completed in minutes, onboarding to carriers took days.
Ananya Schmidt
5/5.0
10, May 2023
Technology aids agency growth
Their AI?powered E&O verification sped onboarding dramatically. The system shows appetite for risk and offers one?click access to many carriers. Incentive program includes rewards tiers: Silver, Gold, Platinum. Platform layout is intuitive, and team is approachable and professional.
Arjun Scott
4/5.0
05, May 2023
No hidden charges
Signing up with license and E&O was simple. No onboarding or subscription costs. Commissions are competitive and transparent. Support via email to agentsupport@fcis.com answered efficiently. Training webinars and dedicated account manager for top tiers boosted confidence. Highly practical.
Priya Campbell
5/5.0
30, Apr 2023
Quick ?bind? setup
Ability to quote and bind through the portal saved me time. I added Root auto product in California via their API integration. Soon more states roll out. The platform navigates personal, commercial, home, and life lines with ease. Appointments processed same day or within 48 hours.
Rohan Miller
5/5.0
24, Apr 2023
Helpful team support
The First?Connect team walked me through selecting carriers and submitting documents. Support via live chat was available during Central time business hours. The dashboard is responsive. I started writing policies with new insurtech carriers within days. No fees, competitive commission, and useful training sessions.
Tristan Sanchez
4/5.0
18, Apr 2023
Efficient agent onboarding
Got set up fast and the E&O verification took minutes with their AI tool. The Carrier Store made requesting appointments easy. There are quarterly bonuses and rewards tiers based on volume. Support was helpful when I had questions about commission timing. Very practical for agents scaling up.
Sienna Fitzgerald
5/5.0
12, Apr 2023
User-friendly platform
A very approachable dashboard makes carrier appetite and quoting seamless. Support agents respond via chat or email in under 24 hours. I appreciate the transparency in commissions and absence of monthly fees. Getting appointed with new carriers was easy, and overall the process felt streamlined and agent-centric.
Quentin Kowalski
4/5.0
07, Apr 2023
Smooth carrier access experience
Signing up was quick. Got access to over 120 carriers using the Carrier Store. Quoting and binding works well across business and personal lines. Support via phone and email responded within a day. No onboarding fees and clear commission structure made financial sense. Helpful training webinars, too.
Preston Nielsen
5/5.0
02, Apr 2023
Great onboarding process
Fast signup took less than 5 minutes, and within hours I had carrier access through the portal. The platform helped me quote home and auto options smoothly, and customer service replied quickly via live chat. Training webinars also helped understand appetite tools. Overall, interface is intuitive and made growing my agency a breeze.
First Connect
First Connect simplifies carrier access for independent insurance agents through a powerful insurtech platform. With seamless access to over 120 leading carriers across all lines of business, we remove the barriers to agency growth, no access fees, no onboarding costs, and competitive commissions. Whether you focus on personal or commercial lines, our platform helps you find the right markets, quote faster, and grow your book of business with confidence. Thousands of agents trust First Connect for its ease, efficiency, and direct carrier access. Signing up is free and takes less than five minutes, start growing your agency today.
Address
101 W 6th St 2nd Floor, Austin, TX, United States, Texas
78701-2942
Austin
United States
Website
firstconnectinsurance.com
Email
sales@firstconnectinsurance.com
Telephone
877-287-6055
