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Missing Items in the Package

The package did not include one of the bottles I had ordered. This was disappointing enough, but lack of quick action from customer service was really frustrating. This should be done better.


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Packaging Could Be Better

The package did not feel secure and, therefore, damaged for the most part. Even though the wine reached my place safe, care in shipping would help make the overall experience better.


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Inaccurate Product Details

The wine that was shipped to me was not as described on the website. The flavor profile was completely off. It is hard to trust the website descriptions these days.


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Poor Communication

The customer service was delayed to respond and ask about my orders. The lack of proper communication made the whole experience stressful.


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Outdated Website Features

The website is slow and clumsy to navigate. It really needs a modern update so that it will be easy to browse and order.


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Limited Gift Options

I tried to send a wine gift, but the options were very limited. I am really disappointed that they don't offer much in terms of customization for gifts.


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Incorrect Order Delivered

They delivered the wrong wines, and getting a replacement was slow and tedious. This is not what I expected from a reputed platform.


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Hard to Find Specific Wines

The website does not filter effectively; therefore, finding specific types of wine is very challenging. It needs a good search feature.


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Lack of Promotions

Promotional offers or discounts are too low for the frequent buyer. The competitors have more exciting deals for their loyal customers.


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Unimpressive Customer Support

The customer service is contacted about a small problem. The response is not helpful and also very delayed. It could be done much better.


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Slow Refund Process

The refund for out-of-stock merchandise was processed slowly; faster refund times are needed to better serve a customer.


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Inconsistent Wine Quality

There were several of these wines in the shipment that significantly varied in terms of quality: one was first class, another wasn't.


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Lack of International Shipping

Would have sent a gift; there was an international shipping selection but nearly all options were virtually nonexistent. Not acceptable for global buyers.


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Website Navigation Issues

The site is frustrating to navigate through because of slow load times and poorly organized categories. It needs a lot of improvement.


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Stock Availability Problems

Ordered a particular wine, which the store was unable to provide after ordering. It is a hassle since it takes much time and brings frustration.


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Average Value for Money

Wines are okay but overpriced. If the price could be more affordable or sometimes cheaper, it would have been better.


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Poor Tracking System

The tracking order system was not accurate. This made me lose track of what was happening regarding the delivery status.


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Limited Customer Engagement

Lack of personal touch in the service. The recommendations should be based on preference or purchase history.?


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Misleading Product Photos

Photos on the website are not accurate to the products. It's frustrating when the product received does not meet the expectation.


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Unclear Return Policy

The process of returning an item was unnecessarily complicated. If there were clear instructions on the website, a lot of time and effort would be saved.


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Lack of Express Delivery

Really needed wines urgently; yet, the system did not allow me to do express delivery on the package. This diminishes its flexibility especially with time-bound requests.


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Poor Presentation

Presentation: Rather unappealing. Bottles could do much better as packagings in case a product is presented for gift.


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Unreliable Inventory Updates

They indicated specific wines that were available from the site but later revealed those wines weren't available. Improvements would really be made at managing this issue.


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Overpriced for the Quality

Wines are overpriced for the quality offered. It is difficult to pay premium prices without noticing a difference in taste.


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Excellent Service and Quality

The service delivered by finewinehouse.com is outstanding. The website is user-friendly, coupled with the ease of navigation and smooth checkout. The quality of wines is excellent, well-packed to ensure safe delivery. Both rare and popular selections are available making this a must-go for wine enthusiasts. The seriousness in regard to customers' satisfaction and quality control is apparent.


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Impressive Variety

The collection of wines available is truly impressive. From vintage classics to modern favorites, the selection caters to all tastes. The detailed descriptions help in choosing the right wine, even for those new to wine shopping. The delivery was timely, and the packaging added an elegant touch. This platform is perfect for both personal purchases and gifting.


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Smooth and Enjoyable Process

Shopping on finewinehouse.com was pretty smooth. Filtering specific wines quickly and product description ensured a knowledgeable choice. Wines were received in great condition, and their description was quite true to form. While the delivery was a little bit longer than usual, the quality of delivery and handling more than compensated for that.


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Great for Special Occasions

It's really great for acquiring wines for specific occasions at fine wine house. The selected ones are perfect in finding the elevating wines that make any event special. Packaging was classy and delivery on time. The guests were really impressed by the quality of the wine and the entire process added a touch of sophistication to the event. Would definitely use this service again.


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Perfect Gift Solution

The best gift for the occasion is easy to find on finewinehouse.com. The selection and personalization options, such as gift wrapping, make it a perfect website for gifts. The recipient appreciated the high-quality wine offered, which was delivered in an excellent state. It's a reliable and convenient service for wine enthusiasts who want to surprise their loved ones.


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Reliable and Professional Service

Ordering from finewinehouse.com was a professional experience from start to finish. The site is easy to navigate, and the checkout process was straightforward. The wines were delivered on time, securely packaged to ensure no damage. While the selection could include more budget-friendly options, the overall service and quality were excellent.


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Well-Curated Selection

The selection of wines at finewinehouse.com reflects a deep understanding of what customers want. The variety ensures there's something for every taste and occasion. The wines I ordered were flavorful and arrived in perfect condition. Their commitment to quality and customer satisfaction shines through in every aspect of their service.


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Informative and Easy-to-Use Website

The website provides detailed information about each wine, including flavor profiles and pairing suggestions, which is helpful for both novices and connoisseurs. The user-friendly interface makes browsing enjoyable. My order arrived on time, well-packaged, and as described. Finewinehouse.com provides an all-around satisfying experience for wine lovers.


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Exceptional Packaging and Care

The packaging is really exquisite. Wines arrived in sturdy, sophisticated boxes that complemented the buying experience. Quality-wise, wines surpassed expectations, thus underlining the seriousness of the website toward excellence. This level of care makes finewinehouse.com a trusted source for premium wines.


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Perfect for Wine Enthusiasts

Wine lovers will appreciate the quality and variety provided by finewinehouse.com. The website is easy to navigate, and the filters really help narrow down the options. My order was delivered promptly, and the wines were exactly as described. Clearly, the company prides itself on offering a superior customer experience.


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Consistently Reliable Experience

Each order from finewinehouse.com has been a reliable experience. The wines always arrive on time, in secure packaging, and in excellent condition. The quality is consistently good, and the website makes shopping simple. While more promotions would be appreciated, the overall value and service are commendable.


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Great for Exploring New Wines

Finewinehouse.com is an excellent place for discovering new wines. The information available and reviews by other customers made it relatively easy to explore different varieties. The quality of the wines received was great, and their packaging ensured that they arrived safe. It's an excellent source for both wine newbies and wine aficionados.


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High-Quality Service

The service that finewinehouse.com has to offer is of the finest quality. Carefully curated wines and a very smooth shopping experience guarantee satisfaction. Prompt delivery and impeccable packaging speak to their dedication to customer satisfaction. A reliable platform for premium wine purchase.


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Elegant Packaging Adds Value

The elegant packaging from finewinehouse.com adds a lot of value to the purchase. It is perfect for gifting or special occasions. The wines were flavorful and matched their descriptions. Though the delivery took a little longer than expected, the overall experience was positive. Quality and presentation make this platform stand out.


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Excellent Customer Support

The customer support team of finewinehouse.com is very responsive and knowledgeable. They guided me in choosing the perfect wines for an event, and their recommendations were spot on. The wines arrived on time, beautifully packaged. This level of service creates a trustworthy and enjoyable shopping experience. Very satisfied with my purchase.


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Great for Bulk Orders

Ordered several bottles for an event, and the process was hassle-free. The bulk order discounts and efficient delivery were a pleasant surprise. The wines were high quality and arrived in excellent condition. Finewinehouse.com is a reliable option for larger orders, ensuring consistency and satisfaction every time.


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Timely and Secure Delivery

The delivery process was timely and secure, with the wines arriving in pristine condition. The website layout made browsing and ordering easy, and the product descriptions were accurate. While the prices are on the higher side, the quality of service and products justifies the cost. A reliable choice for wine purchases.


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Rare Finds and Excellent Taste

finewinehouse.com is a place where unique or rare wines that are hardly available elsewhere. The taste and quality of the wines did not come less than one's expectation. Delivery happened on time, and the packaging was secure. This is a great platform for wine enthusiasts who want exclusives only. It was very smooth and lovely to shop.


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Convenient and Efficient Service

The process of ordering from finewinehouse.com is very convenient and efficient. Wines are carefully selected to cater to various tastes. The secure packaging and prompt delivery make it a reliable choice. It is clear that the platform values its customers by offering high-quality products and excellent service.


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Delightful for Wine Collectors

Finewinehouse.com is a delight for wine collectors, offering a diverse range of premium options. The wines I purchased were flavorful and well-packaged. The delivery was on time, and the website provided detailed descriptions, making it easy to choose. It?s a platform that truly caters to wine enthusiasts.


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Impressive Selection for Beginners

The selection at finewinehouse.com is impressive, even for beginners exploring the world of wine. The website is easy to use, and the detailed descriptions help in making informed choices. The wines were flavorful and arrived in excellent condition. While prices could be more competitive, the overall experience was enjoyable.


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Perfect for Gifting

I ordered wine as a gift. The recipient really enjoyed the classy packaging and quality of the wines. It is quite simple to order and delivered on time. Finewinehouse.com makes gifting very easy. It has many different types of wines for all occasions.


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Reliable Platform for Wine Lovers

Finewinehouse.com is a reliable source for wine lovers as it offers options for every taste. The wines I ordered were of great quality, and the packaging made sure they arrived safely. Delivery was timely, and customer service was responsive. It's a trustworthy source for quality wines.


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Great Choice for Unique Wines

If you?re looking for unique wines, finewinehouse.com is an excellent choice. The selection includes rare finds and premium options. The ordering process was smooth, and the delivery was prompt. The wines were of outstanding quality, with flavors that stood out. This platform is perfect for exploring and enjoying fine wines.


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Outstanding Selection and Service

Finewinehouse.com offers an excellent range of wines that cater to casual drinkers as well as connoisseurs. The website is well-designed, with filters that make it easy to find exactly what you are looking for. Product descriptions are detailed enough to allow even the uninitiated to make informed decisions. The wines I ordered were of exceptional quality and arrived promptly in secure, elegant packaging. The customer service people were very quick to respond to my queries about how to select bottles for an occasion. Clearly, much attention has been given in the overall processes from viewing through delivery to get a high-class experience.


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Exceptional Gifting Experience

At finewinehouse.com, it's easy to get the right gift. The list of wines at this website is varied, reflecting different tastes and occasions. I ordered a premium wine set as a gift, and it arrived beautifully packaged, making an impression on the recipient. It was delivered in time, and the bottles were in pristine condition. The easy navigation of the website and detailed descriptions made the process enjoyable. It is refreshing to find a service that combines quality products with exceptional customer care. This site is perfect for thoughtful gifting and special occasions, leaving givers and receivers satisfied.


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Rare Finds and Exceptional Quality

Finewinehouse.com is the treasure trove for wine aficionados who hunt down rare and unusual bottles. This selection is a thoughtful curation of premium wines that cater to diverse tastes. The wines that I bought were of outstanding quality, with flavors that exceeded expectation. The packaging was tight yet elegant, which showed how much care is taken to give a premium experience. Delivery was quick, and ordering was a breeze. Clearly, the site prioritizes quality and customer satisfaction. This is the place to explore and indulge in exceptional wines, making each purchase worthwhile.


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A Reliable Platform for Premium Wines

Finewinehouse.com has time and again been a reliable source for premium wine purchases. The selection is comprehensive, covering all the most popular favorites as well as the harder-to-find varieties. Wines are well-described, and the flavor profiles posted on the website are correct. Orders are delivered on time, and packages are always in great condition when received, so there's no chance of damage in shipping. The support team responds to queries, taking the initiative to resolve the problem. Overall, the shopping experience is hassle-free and pleasurable. Finewinehouse.com has become my go-to for quality wines and a trusted source for gifts and special occasions.


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Impressive Customer Care and Quality

The level of customer care provided by finewinehouse.com is truly impressive. When I had questions about specific wines, the support team was quick to respond with helpful and detailed information. The wines I ordered were of exceptional quality, with each bottle showcasing the platform's dedication to excellence. Delivery was fast, and the packaging ensured safe arrival of the wines. The website is user-friendly, with clear categories and detailed product descriptions that make shopping easier. This website has raised the bar for online wine shopping, making it a joy to browse and order.


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Perfect for Special Occasions

Finewinehouse.com is a great resource for finding wines for special occasions. Their carefully selected wine list caters to a broad range of tastes, so that every celebration is elevated by quality wines. The bottles I ordered arrived on time, in secure and elegant packaging that added a touch of sophistication to the event. The wines themselves were exceptional, with flavors that impressed all the guests. The website is user-friendly, and the ordering process is straightforward, making it easy to plan for any occasion. This platform delivers a premium experience, making it a trusted choice for memorable moments.


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Thoughtfully Curated Selection

The thoughtfully curated selection at finewinehouse.com sets it apart from other platforms. Each wine I?ve tried has been a testament to their commitment to quality and variety. The website is user-friendly with filters that easily make it find a specific wine. My order was delivered right on time and very well packed to ensure that the bottles are intact. Descriptions and pairing suggestions add an element of value to the whole experience, allowing easy exploration and enjoyment of new wines. Finewinehouse.com is my default destination for exceptional wines for all occasions, be it casual dinner parties or grand celebrations. Their commitment to excellence is visible in every little detail.


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A Delightful Experience for Wine Lovers

Finewinehouse.com is a great experience for wine lovers. The variety ensures that there is something for every taste and preference. The wines I ordered reached me in the best condition possible, with tight packaging that spoke of the care taken by the platform. The descriptions on the website were quite accurate and useful, making the whole process of selection enjoyable. Customer service is receptive, with providing extra details to specific wines once requested. With quality at each step of online shopping, commitment to finewinehouse.com is sure proof. Premium Wine Source: Finewinehouse.com: Explore the site and savor the fine wine flavors without breaking a sweat by ordering it and enjoying your evening.


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Elegant Packaging for Gifts

Wine gift set through finewinehouse.com came out great: The elegance reflected in packaging definitely added some taste to presentation. The wines themselves were of excellent quality, with flavors that impressed the recipient. The website?s user-friendly interface made the selection process simple and enjoyable. Delivery was on time, ensuring the gift arrived as planned. Finewinehouse.com provides a seamless experience, combining premium products with exceptional service. It?s a reliable platform for thoughtful gifting, catering to various occasions and preferences. The overall experience exceeded expectations, making this a highly recommended choice.


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Perfect for Exploring New Wines

I highly recommend fine-winehouse.com to discover or try new wines. The information available on this site is well-described and presented, so that selecting a bottle with confidence becomes possible. Varieties are different; it corresponds to every palate and taste. My wines ordered came on time and with the care and package of transportation that ensures bottles won't get broken. I really enjoyed quality for each one. Its user-friendly design and responsive customer support make the whole experience even better. Finewinehouse.com is a trusted source for quality wines and appeals to both casual and serious drinkers looking to expand their collections.


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Consistently Excellent Quality

Finewinehouse.com has consistently delivered excellent quality wines. Each bottle I?ve ordered has met or exceeded expectations, showcasing their commitment to sourcing premium products. The website is intuitive, with a well-organized layout that makes browsing a pleasure. Delivery is timely, and the packaging ensures the wines arrive in perfect condition. Their customer service is always responsive and helpful, providing guidance when needed. The attention to detail and dedication to customer satisfaction make this platform stand out. It's my trusted source for both everyday wines and special occasion purchases, offering a seamless shopping experience.


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Ideal for Wine Collectors

Finewinehouse.com is a haven for wine collectors. Their selection includes rare and exclusive wines that are hard to find elsewhere. The descriptions are detailed, and the photos accurately represent the products. The wines I bought were exceptional in terms of flavors and presentation. The delivery was very efficient, and the packaging was good to ensure that everything reached me intact. The user-friendly interface on the website allows me to explore their collection easily. The platform provides excellent value for quality and convenience. It's a reliable choice for building a curated wine collection or discovering new favorites. Their commitment to excellence is evident.


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A Memorable Gifting Option

Finewinehouse.com is my go-to for memorable gifts. The elegant gift sets and packaging remain to create an imprint upon the recipient. I just ordered a wine gift set for a close friend's anniversary, and they loved it. The quality of the wines and how much care was taken in the presentation were far above my expectations. Delivery was prompt, and ordering was easy as pie. This website offers hundreds of options, allowing preferences and budgets to fit. Finewinehouse.com combines premium products with exceptional service, making gifting a breeze. It?s a platform I can confidently rely on for special occasions.


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Exceptional Customer Support

The customer support at finewinehouse.com is top-notch. I had questions about a specific wine, and their team provided detailed and helpful responses. Their recommendations were spot on, helping me select the perfect wines for an upcoming event. The delivery was very prompt, and the packaging made sure everything came in pristine condition. The quality of wines impressed all the guests. The website is easy to navigate, clear categories, and helpful descriptions are given. Finewinehouse.com provides a premium shopping experience through high-quality products and responsive service. It's a trusted platform for wine lovers and enthusiasts.


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Perfect for Discovering New Flavors

Finewinehouse.com is perfect for people looking to discover new flavors. The selection is diversified, with different regions and styles. The descriptions are detailed and give insight into flavor profiles and pairings. The wines I ordered arrived in time and were packaged securely. Each bottle was a delightful surprise and exceeded my expectations in taste and quality. The website is user-friendly, and the whole process is enjoyable. Customer support is responsive, making the whole process smooth from start to finish. Finewinehouse.com is a safe haven for finding and savoring the finest wines for every occasion.


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Great for Hosting Events

Planning my last event was made hassle-free by Finewinehouse.com. There was something in the carefully curated selection of wines for everyone. The bottles were delivered on time, well packed, and ready for serving. Quality and variety amazed the guests. The website design was user-friendly, and helpful descriptions made choosing easy. Customer service was prompt and accommodating, addressing my questions with care. Finewinehouse.com provides a seamless experience, from browsing to delivery. It?s a trusted platform for hosting memorable events, offering premium wines that elevate any gathering. Highly satisfied.


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Convenient and Reliable Service

Finewinehouse.com offers a convenient and reliable shopping experience. The website is easy to navigate, with filters that make finding specific wines quick and simple. They arrive promptly, carefully packaged in packaging that shows real care. The quality of the wines was better than I expected-they really seemed to care. Help and support when needed were most helpful and always responsive. Fine wine house.com has now become my destination whenever I need fine quality wines for drinking at home or presenting as gifts. It is the most trusted source and always delivers superior products and superb service.


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Rare Finds and Excellent Taste

Finewinehouse.com is a gem of a place when it comes to finding rare and unique wines. Their collection consists of bottles from all over that cater to any taste and preference. The bottles I ordered had rich flavors with great standpoints. Delivery was quite timely, and the packaging assured that everything would arrive in a perfect condition. The website itself is very easy to navigate, with nice descriptions that can really enhance shopping. The customer support is very knowledgeable and responsive. It is very helpful when one needs guidance. Finewinehouse.com is a premium experience where quality products meet reliable service. It is the best platform for wine lovers seeking exceptional options.


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A Seamless Shopping Experience

Finewinehouse.com provides a seamless shopping experience from start to finish. The website has an easy-to-use design, with well-organized categories, making it a joy to browse. The wines I ordered were of outstanding quality, with flavors that exceeded my expectations. Delivery was prompt, and the packaging ensured the bottles arrived intact. Customer service was responsive and helpful, addressing my queries with care. It?s evident that finewinehouse.com prioritizes customer satisfaction, offering premium products and reliable service. This platform has become my go-to for quality wines, whether for personal enjoyment or gifting. The attention to detail and commitment to excellence are impressive.


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Elegant Presentation for Gifting

Ordered wine as a gift, and the presentation was stunning. They were delivered in such elegant packaging that they would make a perfect gift for any special occasion. The wines were exceptional, with the most delightful flavors the recipient could experience. The website is user-friendly, and the ordering process is very straightforward. Delivery was made right on time so that the gift arrived as planned. Finewinehouse.com combines premium products with thoughtful presentation to create a memorable gifting experience. It is a reliable platform for thoughtful and sophisticated gifts, catering to a wide range of occasions and tastes. The detail and quality are outstanding.


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Exceptional for Wine Enthusiasts

Finewinehouse.com is a paradise for wine lovers. The selection curated here caters to diverse tastes, offering both the classics and unique options. The wines I ordered were flavorful and exceeded expectations in quality. Delivery was prompt, and the secure packaging reflected the platform's commitment to excellence. The website's intuitive design and detailed descriptions enhance the overall experience, making it enjoyable to explore and order. Responsive and knowledgeable customer support adds reliability to the platform. Finewinehouse.com offers premium experience, therefore a trusted place for exceptional wines and a go-to for wine lovers.


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Great for Exploring Wine Varieties

The wide variety at finewinehouse.com is perfect for finding new varieties. The product descriptions and pairing recommendations make buying easy and confident. Wines purchased were of good quality and were delivered on time. Packs are secured with proper packaging. The website is user-friendly, and customer service is always available to help; it could be seen that the platform values its customers and takes pride in products sold on the website. Finewinehouse.com is a source for finding and enjoying fine wines for personal pleasure or special events. Attention to detail and service are laudable.


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Ideal for Special Moments

Finewinehouse.com elevated a recent celebration with its exceptional wines. The selection includes options for every taste, ensuring a memorable experience. The bottles arrived on time, securely packaged, and ready to serve. The website?s design makes browsing simple, while the detailed descriptions provide valuable insights. The quality of the wines impressed all the guests, adding a sophisticated touch to the event. Customer service was responsive, providing helpful recommendations. Finewinehouse.com will offer seamless premium products along with reliable service for customers, giving it the place to make unforgettable occasions for anyone.


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Trusted Source for Quality Wines

Finewinehouse.com is my go-to website for fine wines, as they have the best selection and quality. The variety is vast, be it rare discoveries or my favorite everyday wines. The wines I received were full of flavor and, consequently, arrived in excellent condition, packaged securely. Delivery was speedy, and it's easy to use the website. Their customer service is always answerable, which helps make the process smooth. The attention to detail and commitment to satisfying the customer are noticed in the smallest details of service, from opening times to expedition services. Finewinehouse.com is a premium experience for wine lovers and enthusiasts seeking high-quality finds.


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Decent Wine Selection

The selection is good, but some wines are overpriced for the quality. Delivery was on time, but packaging could have been better. It's an average experience overall.


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Great Wine but Slow Delivery

The wine quality was excellent, but the delivery was slower than expected. The website is easy to navigate, which made ordering simple.


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Unclear Shipping Policy

The wines are good, but the shipping policy is unclear. It took multiple attempts to get an accurate delivery estimate.


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Average Value for Money

The wines tasted fine, but they felt overpriced. The packaging was secure, and the delivery was on time, but I?ve had better experiences elsewhere.


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Good Wines but Limited Offers

The wines are of great quality, but the platform lacks promotional offers for regular customers. More discounts would be appreciated.


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Packaging Needs Improvement

The packaging felt flimsy, and one bottle arrived with a damaged label. While the wines were good, the presentation left a lot to be desired.


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Could Use Faster Support

Customer care did respond to my question, but the response took too long. The wines were fine, but the service was bad.


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Impressive Wines but Pricey

The wines are quite tasty and good value for money, except they are a bit pricey. The platform lacks affordable deals for its consumers.


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Inconsistent Quality

I had one excellent wine in the order, but another was miserable. I, therefore, do not trust the platform fully. The inconsistency really makes it sometimes untrustworthy.


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Delivery Issues

Delivery was late without proper update. The quality of wines was okay; however, the entire experience was frustrating as no communication took place.


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Elegant Packaging but Slow Refunds

Packaging was impressive along with good wine, but the refund for an out-of-stock item takes a bit longer.


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Limited Customer Engagement

The website is not personal at all. Wines are good, but some personalized recommendations based on preference would do it.


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Great for Gifts but Pricey

Ordered wine as a gift; it was liked. Presentation: excellent, however, the price is much too high compared with other similar service providers.


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Average Selection

Quality and range is average, nothing more. Wines were fine. I expected so much more given the price tag.


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Misleading Product Details

Description does not match the wine I received. The taste was okay, but the accuracy of details is a letdown.


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Smooth Checkout but Limited Options

The check out process is pretty simple, though the filter option in the website is limited. So, it is a mixed bag.


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Decent for Beginners

It's a decent place for beginners trying out wine. Quality is pretty good, but there are no guides for pairing or flavor profiles.


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Overpriced Wines

The wines are too expensive compared to the quality given. Packaging and delivery were good, but value for money is not clear.


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Great Wines but Slow Tracking

Wines are of great quality, but updates of tracking status came after a delayed time, making me uncertain of delivery status.


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Could Use Better Filters

The filters in the website are quite basic, making it difficult to locate specific wines. Quality is good, but shopping could be much more enjoyable if the tools are better.


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Limited International Shipping

Wanted to ship wine overseas but shipping options were limited and cost-prohibitive. Domestic experience was okay but not ideal for international buyers.


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Average Experience Overall

The wines themselves were fine, but the whole experience was nothing special. If they could do a better job with customer engagement and delivery speed, that would be a huge improvement.


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Well-Packed but Late Delivery

Packaging was secure. Wine quality was excellent. But delivery was much later than promised.


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Needs More Unique Options

The platform is good, but not unique when it comes to wine selections. Service is reliable and will be better if they can add more diversified offerings.


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Unclear Return Policy

Returning was confusing while the time is too long for damaged wine. Quality is fine, but still lacks this pretty obvious return process.


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Reliable Service but High Prices

The service is reliable, but the package is good, and on-time delivery; however, compared to similar platforms, the prices are a bit on the higher side.


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Quality Wines but Basic Website

The wines themselves are fine, but the look and feel of the website is clumsy. Improved interface would let it be more enjoyable to browse.


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Mixed Experience

The wines were fine, but one was bubbly when opened. The customer service was polite, but took far too long to deal with the problem.


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Decent Wines, Room for Improvement

Wines were good, experience was mediocre. Speedier shipping, options, would help to improve this service.


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Exceptional Wine Selection

This selection is incredible rare finds alongside the more common selections would surely appeal to a casual drinker and the connoisseur. The user-friendly website made the experience easy and hassle-free while ordering online. Well worth visiting.


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Smooth Ordering Process

Buying wine online was an incredibly smooth experience. It took just a few minutes to complete the check-out, and the descriptions were quite accurate. Maybe a tad on the slow side, but generally good.


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Great Packaging and Care

The wines arrived in perfect condition, with excellent packaging that prevented any damage. It's clear they prioritize their customers' satisfaction. The quality of the wines was outstanding.


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Reliable Service Every Time

Have ordered from them multiple times, and they consistently deliver as promised. While the selection is vast, it would be great to see more promotions. A solid option for wine lovers.


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Impressive Quality and Taste

The wines I received were above my expectations in terms of taste and quality. Each bottle was carefully curated, showing their expertise in sourcing fine wines. A delightful experience.


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User-Friendly Website

Their website is easy to navigate. Filters and categories are well-organized, helping customers find exactly what they're looking for. A smooth and pleasant shopping experience.


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Fast Shipping with Room for Improvement

Delivery was faster than expected, which was appreciated. However, tracking updates could be more detailed. That said, the wines arrived in excellent condition and were well worth it.


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A Memorable Gift Option

Ordered a few bottles as a gift, and they were well-received. The elegant packaging added a special touch, making it a perfect choice for celebrations. Would shop here again.


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Knowledgeable Customer Support

Needed assistance with a specific wine recommendation, and their team provided detailed and helpful advice. It made choosing the right bottle much easier.


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Consistently Excellent Wines

Each order has been a testament to their commitment to quality. The wines are consistently excellent, and the service is equally reliable. Always a pleasure ordering here.


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Well-Organized Wine Categories

It is easy to browse through their wine collection because of the proper categorization. It is not difficult to find specific varieties or regions, so it is enjoyable.


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Affordable Premium Wines

I was surprised to see such quality wines at such affordable prices. It is a great place to discover premium options without overpaying. Definitely worth checking out.


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A Delightful Shopping Experience

The whole process from browsing to delivery was delightful. They have clearly put thought into creating a seamless customer experience. Highly satisfied with my order.


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Rare Finds at Your Fingertips

Managed to find a vintage I had been looking for everywhere. Their collection of rare wines is remarkable, catering to enthusiasts looking for unique bottles.


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Excellent Value for the Price

For the price point, the wines delivered exceeded expectations. The taste, quality, and presentation make this a go-to for wine purchases. A satisfying experience.


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Great for Wine Enthusiasts

It's a haven for wine lovers. Descriptions and recommendations make it very easy to pick the right bottle. I appreciate the effort put into curating such an amazing selection.


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Reliable and Professional

Start to finish, service was professional. Orders are taken with care and attention to detail. It is a source you can count on for the wine lover.


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Easy to Navigate and Informative

The website makes buying easy and also gives great information about each wine. Great for those who want to learn while they shop.


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Wines Worth Sharing

Each bottle feels like it was chosen with care. Shared some with friends, and everyone loved them. It's a great way to explore and enjoy quality wines.


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Elegant Packaging for Gifts

The packaging is sophisticated and makes a wonderful impression. Bought a few bottles as gifts, and they were very well received. The quality matched the presentation.


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Timely and Efficient Service

The orders were delivered in time, and everything was according to expectations. Efficiency and quality of service make it easy to recommend this platform.


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Great First-Time Experience

As a first-time buyer, I was impressed with how smooth everything went. From the time of ordering to receiving the wines, everything was a hassle-free process. Would shop again.


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Competitive Pricing on Premium Wines

The prices are highly competitive compared to the quality provided. One finds such high value for premium wines. Very good option to buy wine.


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Consistently Impressive Quality

They never fail to impress one. Every single wine I've tasted has been fantastic, and their descriptions are spot on. Good name in delivering wines.


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Perfect for Celebrations

Ordered for a special occasion, and the wines were a hit. The flavors were vibrant, and the selection was diverse. It added a special touch to our celebration.


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Delivery Delay Caused Frustration

The order took longer than expected, which was sad because it was for a special occasion. The customer support people were polite, but they were not able to solve the issue promptly. A lack of proper communication about when the delivery will be made made me frustrated. The quality of the wine was good, but the experience itself was overshadowed by the delay.


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Unclear Return Policy

Needed to return a bottle because it had been damaged while in transit, but the return process was overly cumbersome. The website does not give enough information to help with this process, and customer service only responded after several days. With much back-and-forth, I finally obtained a replacement, but it was frustrating to do so. Transparency and quicker resolution would make all the difference.


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Damaged Packaging

Received the order with broken packaging, which spoiled the whole impression. Wine itself was okay, but hard to ignore lack of care while shipping. Contacting support was not very helpful as they offered no compensation or apology. For such a price, I expected better service.


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Stock Availability Issues

The worst part was that I specifically ordered a vintage shown available on the website, but later discovered it was out of stock. The refund process is comparatively slow, and sometimes you run around for alternatives. Such inaccuracies make the situation for important purchases hard to rely on the platform.


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Misleading Product Descriptions

The wine I ordered did not match the description provided on the website. The flavor profile was completely different, leaving me dissatisfied. When I reached out for clarification, I received a generic response with no solution. Accurate descriptions are crucial for online wine shopping.


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Unresponsive Customer Service

Failed to connect with customer support about missing item; my e-mails left unanswered for days. Unnecessary stress was added by not having help in a timely manner, even more disappointing given the reputation of the platform being lost in such poor communication.


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Limited International Shipping Options

The shipping options for overseas delivery were very limited. Even if shipping was an option, it was usually outrageously priced, making it difficult to use the service to gift or send wine internationally. An improved shipping policy would be appreciated.


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Incorrect Order Delivered

I did not receive the order I placed. Instead of premium wines, they delivered a different selection. I had to make several calls before the problem was solved, but even then, it took weeks to get the right items. It was not the seamless experience I had envisioned.


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Lack of Real-Time Updates

The lack of real-time orders was frustratingly annoying. Unfortunately, the ordering tracking system found on the wine website was rather faulty and so I did not know the update on delivery statuses. In brief, although this wine reached safe, there will be much enhancement in communication along the way had it been easier.


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Overpriced for the Quality

This wine I ordered does not worth its price. Taste is quite below average and one could think that one was paying extra money just for the name of the brand. No compensations were received and there is no word to say as well, when reaching customer support. Value for money is still really low.


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Hard to Navigate Website

Found the website difficult to navigate, with unclear categories and filters that did not work as expected. It was time-consuming to find the wines I wanted. Although the choice is wide, the bad website design is not a good feature of the overall shopping experience.


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Lack of Promotional Offers

As a frequent buyer, I expected more promotional offers or discounts. The platform rarely provides any incentives for loyal customers, making it less appealing compared to competitors. Some loyalty rewards or regular promotions would go a long way in retaining customers.


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Poor Packaging Quality

The packaging did not appear to be secure, and I was concerned that the bottles may have been damaged in shipping. They arrived undamaged, but the presentation was very poor. Improving the packaging would greatly improve the customer experience.


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Slow Refund Process

Had to request a refund for an out-of-stock item, and the process took weeks to complete. There was no urgency in handling refunds, and it felt like my concerns were not being prioritized. This experience made me hesitant to order again.


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Missing Items in the Order

The order I got was incomplete because one bottle of wine was missing. It was not easy contacting customer service at first, but even when reached, the follow-up was really slow. However, the wines that arrived were good, and the whole hassle of the missing items is not necessary.


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Complicated Gift Options

Tried to send wine as a gift, but the process was unnecessarily complicated. The gift wrapping option was not clear, and there were issues with adding a personalized message. It's disappointing that such a simple feature is so poorly implemented.


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Delayed Responses from Support

Needed help with a billing issue, but customer support took too long to respond. The delay made the situation more stressful than it needed to be. A more proactive approach to customer queries would greatly improve the experience.


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Outdated Website Features

It feels outdated, slowly loads, and causes glitches during the checkout process. In today's competitive market, a smoother experience digitally is about retaining the customer. It is frustrating to work through these technical issues.


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Limited Filter Options

The filter options on the website are very simple and do not allow for in-depth searches. This makes it difficult to search for specific wines or browse based on preferences, such as flavor profile or region. An improved search system would make shopping much easier.


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Inconsistent Quality

Ordered a set of wines. The quality varied greatly. While one bottle was excellent, another was barely drinkable. This inconsistency leaves a question regarding the curation process. More consistent quality standards would be nice.


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Missing Personal Touch

The site feels very transactional. No attempt is made to build any kind of relationship with the customer. A recommendation based on a purchase history would make the experience more interesting.


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Overwhelming Selection Without Guidance

This has caused the sheer options to be almost overwhelming, mainly for those not familiar with wines. There are no clear recommendations or guides. Curated lists or expert picks would greatly help customers navigate their selection.


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Inefficient Checkout Process

The checkout process was unnecessarily complicated, with multiple steps and unclear instructions. It took longer than expected to place the order, which was frustrating. Streamlining the process would improve the overall experience.


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Poor Follow-Up Service

Had an issue with my order, but even after raising a ticket, I did not see any follow-ups from the support team. Felt that I was being ignored when I had complaints, which wasn't great. Timely follow-ups would build trust.


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Not Ideal for Last-Minute Orders

Needed wine for an event, but the delivery options were too slow for last-minute plans. Quality is good, but express delivery options are not available. This is a significant drawback for this platform. Delivery speed would make it more versatile.


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Delivery Took Too Long

Shipping was much delayed, so not very good planning for a special occasion. While the wines themselves were fine, the delay affected the overall experience. Delivery dates should be much clearer.


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