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Fine Drams

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finedrams.com
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190 reviews found
img 5/5.0 08, May 2025

Reliable and Trustworthy

I have ordered from Fine Drams several times, and each of those experiences was a good one. Fine Drams' customer service is quick, and delivery is regular. The quality of their products is consistent with their descriptions.

img 1/5.0 25, Apr 2025

Lack of Transparency in Pricing

Fine Drams posts prices for their items, but in the end, what I paid in shipping and handling was significantly more than anticipated. They don't specify shipping costs in detail until you go to check out, and that's when you see just how much the cost has been increased. This isn't transparency, and it puts me off in ordering from them a second time. I want to know precisely what I'm paying for before I buy.

img 5/5.0 19, Apr 2025

Always a Pleasure to Shop Here

I?ve been buying whisky from Fine Drams for several years now, and it?s always a pleasure. They offer a broad selection of whiskies, and I?ve never had any issues with my orders. Everything arrives on time and in excellent condition.

img 1/5.0 17, Apr 2025

Not Worth the Price

Fine Drams? whisky didn?t live up to the high expectations set by their website. For the price I paid, I expected a much better product. The bottle I received was average, with no unique characteristics to make it stand out. I can find similar products at a lower price elsewhere.

img 4/5.0 14, Apr 2025

Solid, but Some Room for Growth

Fine Drams carries a wonderful array of whiskies, and the prices are competitive. That said, I did find that their customer service response times were a bit slower. The people who answered were helpful when I finally reached them, but it took longer than I anticipated.

img 4/5.0 11, Apr 2025

Great Selection, Delayed Shipping

I've never had anything but excellent experiences with Fine Drams both in choice and customer support. My latest order, however, took seven days longer to be delivered than anticipated. While I do love being kept posted on my order, I'd have liked a faster delivery. Overall, I'm still content with the product and service.

img 5/5.0 09, Apr 2025

Always a Pleasure to Shop Here

Buying from Fine Drams is always an enjoyable experience. I've purchased a handful of bottles throughout the years, and every experience has been seamless. The selection of products is great, and the site is simple to use. I've always been satisfied with the quality of the products and the care taken to package them. Shipment is prompt, and the communications are clear. I will be looking forward to many more orders from Fine Drams.

img 1/5.0 01, Apr 2025

Overhyped and Underwhelming

Fine Drams seems to have built a reputation, but my experience didn?t live up to the hype. The whisky I ordered, although decent, wasn?t as exceptional as I had been led to believe. The descriptions on their site made it sound like a life-changing experience, but it was just an average bottle that I could find anywhere. The packaging didn?t feel special either. I was expecting more for the price I paid. For the quality I received, I think the price was far too high. After all the buzz, I thought I was in for something extraordinary, but it was just an ordinary bottle of whisky with no real wow factor.

img 5/5.0 30, Mar 2025

Great Service and Selection

Fine Drams has consistently given me a first-class whisky buying experience. The range of whiskies they offer from different distilleries is vast and comprehensive, with some real rarities to be found. The site is continually easy to navigate, and delivery is always speedy and efficient. My purchases are always handled with care, and the bottles are delivered unscathed. The customer service staff is second to none?friendly and courteous at all times. I rely on Fine Drams for all of my whisky buying and will be a repeat customer.

img 5/5.0 27, Mar 2025

Fast Delivery, Great Selection

Fine Drams is one of the best whisky shops I?ve used. I?ve always found exactly what I?m looking for, and the shipping is incredibly fast. The bottles always arrive well-packed, and the quality is top-notch. Great company all around!

img 5/5.0 22, Mar 2025

Excellent Selection of Whiskies

I recently bought a bottle from Fine Drams, and I am thoroughly impressed with what they have to choose from. The variety of whiskies, from single malts to more unusual bottles, is great. The site is easy to use, and I was able to find the ideal bottle for a special occasion. It arrived on time and in great condition. Overall, I am pleased with the experience and will be buying from them again. The customer support was also useful when I needed information regarding my purchase. Excellent internet whisky shop!

img 5/5.0 19, Mar 2025

Consistent Quality and Service

Across several orders, Fine Drams has provided a high level of service. The products' quality is uniform, and the delivery times are consistent. A reliable option for whisky lovers.

img 5/5.0 15, Mar 2025

Always Great Service

I've been shopping with Fine Drams for years, and they never disappointed me. Their selection of whiskies is excellent, and they always ship my orders promptly. The bottles are always carefully wrapped, and I never got a damaged product. I would highly recommend Fine Drams to any whisky connoisseur.

img 5/5.0 08, Mar 2025

Reliable and Trustworthy

It's always a good experience to shop at Fine Drams. I've placed several orders over the years, and I've always been impressed with their offerings and service. The site is user-friendly, and I can easily locate what I want. Shipping is consistent, and items arrive nicely packaged. I've never had a problem with any of my orders. The customer service staff is friendly and professional, always responding in a timely manner. I have faith in Fine Drams to provide quality whiskies, and I will be shopping with them for years to come.

img 1/5.0 05, Mar 2025

Overpriced for the Quality

I had higher hopes for Fine Drams, but the bottle that arrived was overpriced based on the quality it provided. The whisky itself was mediocre at best, and the packaging felt subpar. It didn't live up to the hype about it, and I didn't feel like I received value for my money. This was an impulse buy on my part, and I'm not going to be back.

img 5/5.0 28, Feb 2025

A Whisky Lover's Paradise

Fine Drams is a paradise for whisky lovers. The wide range permits experimentation with various flavors and brands. Orders are handled quickly, and delivery is prompt.

img 5/5.0 24, Feb 2025

Great for Whisky Collectors

Fine Drams is a great online whisky shop, particularly for collectors. The range is enormous, from all over the world, including various styles and distilleries. I have discovered many of these bottles here that are hard to find anywhere else. The site is user-friendly, and I can sort by distillery, region, or type to locate precisely what I am looking for. Shipping is quick, and the items are always securely packed to prevent damage during transit. I?ve had great experiences with customer service as well?they?ve been quick to respond and incredibly helpful. The attention to detail and commitment to quality that Fine Drams shows with each order is evident. I?ll continue to shop here for all my whisky purchases and highly recommend them to anyone looking to add to their collection.

img 5/5.0 21, Feb 2025

Wide Range and Great Pricing

I?ve been a customer of Fine Drams for a while now, and I?m always impressed by their diverse range of whiskies. Whether I?m looking for something rare or a reliable classic, they seem to have it all. I?ve also found their pricing to be competitive, and their sales and discounts are a nice bonus. Shipping is fast, and the items always arrive in perfect condition. I?m really happy with my experiences and highly recommend them to fellow whisky lovers.

img 5/5.0 18, Feb 2025

Consistent and Reliable

I've been shopping with Fine Drams for some time now, and I've never had a bad experience. The choice is great, and the ordering process is always easy. My orders are always dispatched on time, and I've never received a broken bottle. It's a good service, and I will continue to come back for more whisky.

img 1/5.0 12, Feb 2025

Faulty Customer Service Follow-Up

I had an issue with my order and reached out to Fine Drams for assistance. They initially responded quickly, but after that, communication was a nightmare. I had to follow up repeatedly just to get any kind of update. Each time I did receive a response, it felt like I was speaking to a different person who had no idea about the previous conversations. I?ve never experienced such disjointed customer service before, and it left me feeling frustrated and ignored. Fine Drams needs to overhaul its customer service to be more responsive and consistent.

img 5/5.0 11, Feb 2025

Great Quality Every Time

Each time I order through Fine Drams, I am certain to get high-quality whisky and prompt service. Their site is easy to navigate, and I always am satisfied with my order. The shipping is timely, and the packaging allows the bottles to arrive in one piece. Fine Drams is certainly my source for whisky.

img 5/5.0 05, Feb 2025

Quality Service Every Time

Fine Drams is now my first choice for buying whisky online. Their product selection is amazing, with some limited edition and hard-to-find bottles that I've not seen elsewhere. Their checkout is easy, and delivery is always prompt. I've always had my purchases delivered in perfect condition due to their expert packaging. The customer service is also good-natured and well-informed, ensuring that the whole buying process is effortless. I will continue going back to Fine Drams for every whisky requirement.

img 1/5.0 02, Feb 2025

Faulty Customer Service

I've never had such useless customer service before. Getting sent a broken bottle, I wrote to Fine Drams, but they didn't respond well. It took an unnecessarily long time to sort out the issue, and the resolution that was provided was poor. If you're paying for high-end whisky, you want higher-quality service if something goes wrong.

img 1/5.0 30, Jan 2025

Unreliable Product Availability

I've been searching for a particular whisky for months, and I finally spotted it on Fine Drams' website. The item was indicated as in stock, and I immediately ordered it. But after a few days of waiting, I got an email informing me that the product was out of stock and would take a few more weeks to be restocked. The problem wasn't conveyed until after my order was already being processed. Not having live stock information is annoying and is a waste of my time as a customer. Fine Drams should improve in its inventory control so as not to mislead customers.

img 5/5.0 27, Jan 2025

Truly a Whisky Lover?s Dream

As a whisky connoisseur, I can assure you that Fine Drams is one of the finest online stores I have come across. The range is second to none, with a great selection of whiskies from across the globe. Their service is top-notch, with prompt shipping and careful handling. I have also found their customer support staff to be helpful and knowledgeable. I would thoroughly recommend Fine Drams to anyone wishing to add to their collection of whiskies.

img 1/5.0 23, Jan 2025

Misleading Product Information

My recent purchase from Fine Drams was far from what I expected. The description on their website led me to believe I was getting a premium product, but what arrived was subpar. The bottle didn?t match the description in terms of flavor profile, and the packaging was much less refined than I anticipated. I contacted customer service about the issue, but the response was delayed, and their explanation wasn?t satisfactory. This experience has left me questioning the accuracy of the descriptions on their website. It?s disappointing when a retailer doesn?t ensure that what is promised matches what is delivered.

img 5/5.0 19, Jan 2025

Always a Smooth Experience

I've been ordering from Fine Drams for years, and their service has always been top-notch. They carry a huge range of whiskies, and I can always find something new to sample. Delivery is quick, and packaging is always safe. Their customer service is prompt and friendly.

img 1/5.0 11, Jan 2025

Misleading Promotions

Fine Drams promoted a special offer for a discount, but when I tried to use the code at checkout, it didn?t work. I contacted customer service, but the issue wasn?t resolved quickly. This kind of miscommunication and lack of support makes me hesitant to trust Fine Drams for future purchases.

img 5/5.0 09, Jan 2025

Unmatched Selection and Service

As a whisky connoisseur, I've made many buys from Fine Drams, and I can attest their range is unbeatable. The website carries an enormous variety of whiskies from established distilleries to rarer, more premium bottles. Their prices are competitive, and I discover great bargains on special occasions. The checkout is easy, and the shipping is lightning speed. Each order that I've received has been thoughtfully packaged to arrive in pristine condition. I've had occasion to contact their customer service on a couple of occasions, and each time the experience has been excellent. They're prompt and extremely helpful. Shopping at Fine Drams is always a joy, and I can highly recommend them to anyone seeking a good whisky retailer with excellent service and an amazing choice. I'll certainly remain a loyal customer.

img 3/5.0 05, Jan 2025

Good, but Too Expensive

I think Fine Drams has a great selection of whiskies, but the prices can be a bit higher than I've found elsewhere. The quality is superb, but I think they could bring the prices down on some of their bottles. However, the shopping experience is seamless, and the shipping is quick.

img 1/5.0 28, Dec 2024

Slow and Frustrating Refund Process

After a recent issue with my order, I initiated a refund request through Fine Drams. The process was excruciatingly slow and confusing. It took several days for them to respond to my emails, and the refund was only processed after numerous follow-ups. I understand mistakes can happen, but the lack of communication throughout this process made it far worse. The money wasn?t returned for weeks, and I was left in limbo, waiting for any kind of resolution. For a company that prides itself on its premium service, this was an extremely frustrating experience.

img 5/5.0 24, Dec 2024

A Whisky Store You Can Count On

Fine Drams is my new favorite whisky store, and I can see why. Their inventory is wide-ranging, and they have whiskies from everywhere on the planet. I've ordered from them many times, and it's always been seamless. The site is easy to navigate, and I can always find what I need. They ship quickly, and everything shows up in top condition. The customer support staff is responsive and knowledgeable. Fine Drams is a reliable retailer, and I will continue to shop here whenever I am looking for a new bottle.

img 5/5.0 19, Dec 2024

Exceptional Service and Delivery

I just ordered from Fine Drams, and as always, they've surpassed my expectations. I was able to locate a rare bottle that I've been searching for, and the ordering process was easy. The site is extremely user-friendly, so it's simple to navigate and locate what you're looking for. What really impresses me is their care in packaging. Each order I have placed has reached me in mint condition, which is important working with fragile glass bottles. The shipping is always quick, and I am able to track the progress of my order along the way. They have excellent customer service. One time, I had a question about an order, and they replied promptly and offered a resolution. It's this blend of product range, service, and speedy delivery that brings me back. Fine Drams has become a trusted source of whisky, and I would not hesitate in recommending them to other enthusiasts.

img 1/5.0 15, Dec 2024

Missing Item in Order

When my order from Fine Drams came in, I saw that something was missing. I immediately called customer service, but the response time was extremely slow. It took a few days before I got any follow-up, and even then, the problem wasn't completely solved. I had hoped for better service when spending my money on high-end products.

img 5/5.0 11, Dec 2024

Top-Quality Whisky and Service

I've been making purchases from Fine Drams for some time now, and I've never been disappointed. The whiskies they sell are always top-notch, and I appreciate the selection. I've discovered some really unusual bottles that I couldn't find elsewhere. Delivery is always on time, and the packaging is superb, so everything arrives in great condition. Their customer service is great too. Fine Drams is my first choice for whisky, and I would definitely recommend them to other people.

img 5/5.0 07, Dec 2024

Satisfied with Every Purchase

Each bottle that I have purchased from Fine Drams has lived up to my expectations. The site offers clear information, helping to make good decisions. Deliveries are quick, and the packaging is secure.

img 3/5.0 06, Dec 2024

Satisfied, But Disappointed in Communication

The whisky I bought was excellent, and the shipping was good, but I was let down by the communication. My order was delayed, and I had to go chasing for updates. I wish they would better keep me in the loop.

img 5/5.0 03, Dec 2024

Excellent Packaging and Service

Fine Drams has great packaging and service. My orders are always carefully protected, and the whisky is delivered without any problems. The delivery times are also quick, and customer service is always available when I need them. I will keep on shopping with them for all my whisky requirements.

img 1/5.0 01, Dec 2024

Lack of Product Variety

I was hoping for a wider range of whisky options at Fine Drams, but their selection felt quite limited. Many of the bottles I was interested in were either out of stock or unavailable. For a site that specializes in whisky, I expected a more diverse selection. This was a disappointing shopping experience overall.

img 5/5.0 28, Nov 2024

Quality and Convenience

Shopping with Fine Drams is convenient. Their website is simple, and checkout is a breeze. Shipping is also rapid, and I have always had my purchases delivered in impeccable condition. I appreciate the many different whiskies that they sell. I'll be shopping here for certain.

img 5/5.0 26, Nov 2024

Quick Delivery, Great Service

I've now bought from Fine Drams a few times, and I am constantly amazed at the speed of delivery. My most recent purchase arrived within a couple of days, and the bottle was just as described. The box was well packed and was undamaged in any way. I've been impressed by their customer service, which is cheerful and knowledgeable and always assists with any queries I may have. The site itself is easy to navigate, making my shopping experience smooth and stress-free. Overall, I?m very happy with their service.

img 1/5.0 21, Nov 2024

Unprofessional Handling of Refunds

Fine Drams has a serious problem with processing refunds. I had to return a product because of a defective bottle, and even though they admitted the problem, the refund took weeks to go through. No reason was given for the delay, and customer service was very slow in answering my questions. The lack of communication and bad follow-up on their part made me very unhappy. Something as simple as a refund shouldn't have to be this lengthy of a process, particularly with a premium service.

img 3/5.0 16, Nov 2024

Satisfactory, But Could Improve

Fine Drams has nice products, but I had some issues with the website. It took me a little longer to locate the bottle I was searching for, and customer service took a little longer to get back to me. The quality of the product was excellent, but the process could be smoother.

img 5/5.0 13, Nov 2024

Highly Satisfied with Purchase

I made my first purchase from Fine Drams recently and was very impressed. The selection is extensive, with plenty of options to choose from. The prices are reasonable, and the website is easy to navigate. Shipping was fast, and my bottle arrived safely and in perfect condition. I?m very happy with my experience and will be shopping with Fine Drams again in the future.

img 5/5.0 11, Nov 2024

Enjoyable Shopping Experience

Shopping with Fine Drams is a joy. The site is well-organized, and the checkout process is quick and easy. My orders always arrived promptly and in good shape.

img 5/5.0 08, Nov 2024

Always A Smooth Process

Buying from Fine Drams is always a smooth and trouble-free process. The site is well-constructed and straightforward to navigate, so it is easy to locate the whiskies that I am looking for. Their collection is huge, and I can always rely on them to have something unique available. The checkout experience is easy, and shipping is swift and dependable. I've had nothing but good experiences with the packaging?it's always very carefully done to ensure it will not get damaged during shipping. I've never had a problem with my orders, and the customer service is prompt to respond whenever I need help. It's the little details such as prompt shipping, superior packaging, and attentive customer support that bring me back to Fine Drams again and again. I have no hesitation in recommending them to anyone seeking a good online whisky-buying experience.

img 1/5.0 05, Nov 2024

Inconsistent Product Quality

I have purchased from Fine Drams on multiple occasions, but the quality of the merchandise I've received has been variable. The most recent bottle I've purchased was not of the standard I have come to expect, and it was apparent that the batch of whisky I received differed in color and character. For a high-end whisky merchant, consistency should be paramount.

img 3/5.0 27, Oct 2024

Good, But Took Too Long to Arrive

The whisky I had ordered was excellent, but shipping took a lot longer than I was informed. Although the product arrived in perfect condition, the delays in delivery were annoying. I would still shop here, but I'd prefer to see more reliable shipping times.

img 5/5.0 24, Oct 2024

User-Friendly and Dependable

The site is user-friendly, and it is simple to locate the desired product. Delivery is prompt, and the quality of the product is the same as described. A reliable source for whisky and spirits.

img 1/5.0 20, Oct 2024

Untrustworthy Product Reviews

I bought a whisky based on the glowing reviews on Fine Drams? website, but when it arrived, it was nothing like the descriptions. It?s clear that not all the reviews are genuine, as the product didn?t match the quality or taste that was promised. This kind of misleading marketing is unacceptable.

img 5/5.0 09, Oct 2024

Great Service and Selection

Fine Drams never fails when it comes to their extensive range of whiskies and great customer service. The site is well-organized, and the checkout is always effortless. Shipping is quick, and I appreciate how carefully everything is packaged.

img 1/5.0 06, Oct 2024

Poor Experience with Limited Edition Products

I was actually looking forward to buying a limited edition bottle from Fine Drams, but their inability to be clear on availability of stock messed up my experience. The bottle I had bought was available when I saw it on the website, but after I'd placed the order, I was told in an email that it was out of stock. I felt frustrated, particularly since I'd placed the order weeks earlier. This lack of disclosure regarding limited stock is unacceptable when rare items are involved.

img 1/5.0 26, Sep 2024

Shipping Problems

My Fine Drams order came late and was short the items I had ordered. I have attempted to reach customer service several times, but they have been slow to respond and have not resolved the problem. The whole experience has been infuriating, and I expected a lot better when ordering from a company that markets itself as being dependable.

img 5/5.0 23, Sep 2024

Wide Selection and Fast Delivery

Fine Drams provides a huge portfolio of whiskies to suit all tastes, from aficionados to those embarking on a journey into the world of whisky. The site is user-friendly, and the bottle choice is immense. I have never had a problem with the checkout process, and the shipping is always prompt and efficient. My orders are delivered on time, and the packaging is always double-checked to avoid any kind of damage. I have always had a pleasant experience with their customer service whenever I needed assistance. I rely on Fine Drams for all my whisky requirements and would highly recommend them to anyone seeking a trustworthy and enjoyable shopping experience.

img 5/5.0 15, Sep 2024

My Favorite Online Whisky Store

I always look to Fine Drams when I?m in the market for a new bottle of whisky. They offer a wide variety of options, from well-known brands to rare finds. The prices are fair, and the delivery is always fast. What stands out most, though, is their customer service?they?re always quick to respond to inquiries and very helpful. I have never had any issue with an order and always love to shop with them again.

img 5/5.0 07, Sep 2024

Smooth Process, Great Whisky

I have ordered from Fine Drams on a number of occasions, and the experience has been hassle-free and smooth. The whiskies are of a great quality, and I have never had any problem with the delivery. They are dependable, and I like their extensive range.

img 5/5.0 03, Sep 2024

Comprehensive and Diverse Range

Fine Drams' product range is extensive, with many different whisky regions and styles represented. Ordering is simple, and delivery is reliable.

img 5/5.0 01, Sep 2024

My Go-To Whisky Store

Fine Drams has been my go-to whisky store for the past couple of years. I?m always able to find exactly what I?m looking for, whether it?s a new bottle to try or something more exclusive. The site is easy to navigate, and the entire ordering process is hassle-free. Shipping is fast and dependable, and I?ve always received my purchases in perfect condition. The customer service team is knowledgeable and helpful. Fine Drams continues to exceed my expectations, and I?ll be shopping here for many years to come.

img 1/5.0 29, Aug 2024

Unresponsive Customer Service

I?ve had issues with Fine Drams? customer service on multiple occasions. They are slow to respond and don?t seem to care much about resolving problems. When I encountered a defect in one of my bottles, it took days to hear back, and the solution wasn?t adequate. A reliable customer service team is essential, and Fine Drams is lacking in that area.

img 1/5.0 25, Aug 2024

Lack of Stock and Misleading Availability

One of the biggest issues I encountered was Fine Drams' inaccurate stock information. I placed an order for a rare bottle that was listed as in stock on their website. However, after a few days of waiting, I was informed that the item was actually out of stock and would take an additional few weeks to ship. This delay was never communicated upfront, and I was only notified after following up. It was incredibly frustrating to spend time selecting the product, only to be let down by the lack of inventory management. Fine Drams should really work on keeping their stock information up-to-date to prevent this from happening to others.

img 4/5.0 23, Aug 2024

Good Selection, Slightly Delayed

Fine Drams has an excellent selection of whiskies, and I was able to get exactly what I needed. The shipping took a bit longer than anticipated, but the quality of the product compensated for it. I will be shopping here again but hope they can do better on delivery times in the future.

img 5/5.0 16, Aug 2024

Excellent Service and Selection

Fine Drams has an impressive selection of whiskies and spirits. The order process is easy, and shipping is timely. My recent buy was nicely packaged and arrived in pristine condition. A trustworthy place to get specialty bottles not readily available elsewhere.

img 4/5.0 07, Aug 2024

Great Selection, But Some Delays

I thoroughly like Fine Drams' choice of whiskies, and I've discovered some top-quality bottles here. But my most recent order took a few days to arrive, and that annoyed me. It was the only negative aspect of an otherwise excellent experience.

img 1/5.0 06, Aug 2024

Disappointing Customer Support

The customer support team at Fine Drams was unhelpful when I had an issue with my order. My inquiry was met with delayed responses, and the solution offered didn?t address my problem properly. A company that prides itself on its customer service should be more responsive and offer more meaningful assistance.

img 5/5.0 02, Aug 2024

Exceptional Range and Service

Fine Drams always has an outstanding selection of whiskies. If you're looking for something new or a special bottle, they have it all. I have ordered numerous times, and I've never been let down by the service. My purchases have always been delivered on time, and the way they are packaged keeps the products safe during shipping. Their customer service is also quick and accommodating. I highly recommend Fine Drams to anyone seeking excellent whisky.

img 5/5.0 30, Jul 2024

Excellent Experience

I?ve been purchasing from Fine Drams for a while now, and I?ve always had a positive experience. They have a large variety of whiskies, and the delivery is always fast. The packaging is top-notch, and customer service is responsive.

img 3/5.0 26, Jul 2024

Good, But Needs Improvement

The whiskies are great, and I found some rare bottles that I couldn?t find elsewhere. However, I did have some issues with shipping delays. My last order arrived a few days later than expected, and the communication about the delay could have been better. Still, the products were top quality.

img 5/5.0 22, Jul 2024

Consistent Quality and Service

I've made a number of orders with Fine Drams and can happily say that their service is second to none and highly reliable. The site is easy to navigate, and I'm always able to find what I'm looking for. There are literally thousands of whiskies available, a great variety of choices at many price points. I've never experienced any delay with my orders reaching me on time, and they're always delivered in nice condition. The customer service team is quick to respond and very knowledgeable. Fine Drams is a top-notch retailer for any whisky aficionado.

img 1/5.0 18, Jul 2024

Subpar Delivery Experience

The shipping service employed by Fine Drams was less than satisfactory. My shipment came late, and it appeared to have been thrown around in transit. The box was broken, and it was apparent that the bottle within had been shaken quite vigorously. This spoiled the experience for me. A whisky bottle needs to be delivered with care in order to maintain its quality, given the price tag. It's difficult to trust a store that employs untrustworthy delivery companies.

img 5/5.0 13, Jul 2024

Discovering New Favorites

I have been able to sample whiskies that are rare in other places using Fine Drams. Delivery is quick, and the packaging prevents the bottles from breaking.

img 5/5.0 09, Jul 2024

Perfect for Whisky Enthusiasts

Fine Drams is a whisky connoisseur's paradise. The site has an extensive collection of whiskies from around the globe. Whether I'm searching for something traditional or something experimental, I always find exactly what I'm looking for here. Ordering is swift, and shipping is efficient and trustworthy. My bottles always arrive intact, and the packaging is discreet to avoid damage. The customer support staff is polite and well-informed, always eager to reply to any question I may have. I've had nothing but positive experiences with Fine Drams, and I continue to advise fellow whisky connoisseurs to use them. It's always a pleasure to shop with them, and I'll do so for years to come.

img 1/5.0 07, Jul 2024

Limited Customer Service Hours

Fine Drams' customer service has restricted hours, making it challenging for me to sort out a problem with an order. I attempted to contact them when their customer service is closed, but I didn't hear back for several days. To offer superior service, they need to have more availability and responsiveness.

img 5/5.0 29, Jun 2024

Engaging and Informative Content

Fine Drams adds to the purchasing experience with descriptions of the content, as well as tasting and product notes. Processing of the order is straightforward, and it arrives quickly.

img 1/5.0 22, Jun 2024

Poor Website Experience

Shopping on Fine Drams? website was more frustrating than it should have been. The site was slow, and I had difficulty finding the products I wanted. It?s a hassle when you?re trying to make a quick purchase and end up spending more time navigating a poorly designed site. I was expecting a more user-friendly experience.

img 4/5.0 20, Jun 2024

Good Product, Slow Delivery

I purchased a bottle from Fine Drams, and the whisky was excellent. Delivery did take slightly longer than anticipated. Although frustrating to wait, product quality was worth it. I hope they get delivery times better in the future.

img 5/5.0 17, Jun 2024

Smooth Shopping Experience

My experience at Fine Drams was first rate. Their website is intuitive, and I was able to find what I needed in seconds. The checkout process was smooth, and I had an immediate confirmation email. Delivery was quick, and the whisky was perfectly delivered. I'll be back and can't wait for my next order.

img 5/5.0 13, Jun 2024

Excellent Customer Support

I had a small problem with my order, and the customer service department was great. They sorted out the problem instantly and even phoned me up afterwards to check that all was okay. Fine Drams is a company that looks after its customers, that's for sure.

img 5/5.0 06, Jun 2024

Fantastic Customer Experience

I've been a customer of Fine Drams for several years now, and each time I place an order, I'm reminded why I keep going back. Their website is simple to use, and they have a great range of whiskies, from big-name favourites to hard-to-find bottles. They've always had my orders with me promptly and in pristine condition, owing to their laboured packaging. I also enjoy their quick and effective customer service. A couple months ago, I had a query regarding one of my purchases, and the customer service staff answered within less than 24 hours with a satisfactory solution. Their dedication to quality and detail makes them stand head and shoulders above other online stores. I recommend Fine Drams to anyone who wants quality whiskies and a top-notch shopping experience.

img 5/5.0 30, May 2024

Great Experience, Fast Shipping

I recently made a purchase from Fine Drams, and I couldn't be more satisfied. The whisky selection is excellent, with a great choice of styles. The site was easy to navigate when I was checking out, and shipping was prompt. When the bottle was delivered, it was professionally packaged, and everything was just right. I also got updates on the status of my order, which was a lovely touch. I will definitely use Fine Drams again for future shopping. Fine Drams has gained my respect and business.

img 1/5.0 21, May 2024

Unhelpful Customer Service

After receiving my order from Fine Drams, I found that one of the bottles was damaged during shipping. Naturally, I reached out to customer service for assistance, but the response was shockingly unhelpful. They asked for photos, which I provided immediately, but after that, there was no follow-up for several days. When I finally received a reply, the resolution offered was not satisfactory. A replacement bottle was sent, but it arrived weeks later, and by then, I had already lost interest. For a premium service, this level of customer support is unacceptable.

img 4/5.0 16, May 2024

Solid Experience

This is a reliable internet whisky store. I have ordered from Fine Drams twice, and both times received my order very promptly. It is properly packaged, and never had problems getting bottles damaged. But sometimes the web site is a little slow.

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Never Disappointed with Fine Drams

I?ve purchased several bottles from Fine Drams, and I?m always impressed with the level of service and product quality. The variety of whiskies is fantastic, offering something for every taste. Shipping is reliable and fast, and the bottles are carefully packaged to avoid damage during transit. I?ve had a couple of questions along the way, and their customer support team has been responsive and professional in helping me. Fine Drams continues to be my preferred whisky retailer, and I?ll be back for more in the future.

img 1/5.0 08, May 2024

No Stock Availability

I ordered a special limited edition bottle which Fine Drams had on offer on their site, but upon processing the order, I was told it was out of stock. The website did not indicate this, and I wasted time. It would be useful to have clear stock updates to avoid these infuriating situations.

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Always Reliable and Fast

Fine Drams still amazes me with their prompt service and quick shipping. I've purchased a special bottle, and it was delivered in top shape within a few days. Their site is very user-friendly, and the checkout is quick. I have never experienced any issues with my order, and I'm always pleased with the service.

img 5/5.0 30, Apr 2024

Knowledgeable and Helpful Staff

The customer service team at Fine Drams is knowledgeable and responsive. They helped me pick out the perfect bottle, and delivery was on time. It's a delight to shop here.

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Great for New Whisky Drinkers

I?m new to whisky and had no idea where to start. Fine Drams made it easy to find a few bottles that fit my preferences. The delivery was fast, and everything arrived in perfect condition. I?ll definitely return for more!

img 5/5.0 19, Apr 2024

Fantastic Experience Every Time

I've bought from Fine Drams every time, and every time I've had a wonderful experience. Their site is simple to use, and they have a wonderful selection of whiskies, some of which are absolutely not found anywhere else. Delivery is always prompt, and the items arrive in perfect condition. Customer service is also excellent. Delighted to do business with a company that appreciates both quality product and wonderful service. Can't wait to order again!

img 1/5.0 10, Apr 2024

Inconsistent Product Quality

I've bought from Fine Drams a number of times in the past, but my last experience left me extremely disappointed. The whisky I received was not even close to the quality of the same brand that I had bought in the past. The taste was wrong, and the texture was not what I expected. It's disappointing when a company's quality control is not up to expectations. I attempted to contact customer service but got a response after a time and no effective solution to the problem. For a whisky-specialist company, I would want them to provide consistency, but this time, I did not get that.

img 5/5.0 02, Apr 2024

A Wonderful Shopping Experience

Shopping at Fine Drams has been an absolute pleasure from beginning to end. The site is easy to use, and I can quickly locate the whiskies I'm after, whether as a gift or a treat for myself. Their range is unmatched, with an extensive selection of whiskies from all over the globe. I've always had my orders arrive quickly, and the bottles are always well-packaged. I appreciate the level of care Fine Drams puts into each order. Their customer service is outstanding?any time I?ve had a question or needed assistance, their team has been responsive, helpful, and friendly. I?ve had a great experience with Fine Drams every single time, and I?ll continue to be a loyal customer. If you?re a whisky lover, this site is a must-visit!

img 1/5.0 29, Mar 2024

Poor Packaging and Delivery

Fine Drams' shipping was not good. The bottle that I purchased arrived in a crumpled up box and broken box. The bottle itself was not damaged, but overall I was disappointed. I expect better care when ordering high-quality goods online, especially considering how much I spent shipping.

img 5/5.0 20, Mar 2024

Great Value for Quality

Fine Drams has a great collection of whiskies, and I'm consistently amazed at the quality they deliver. The prices are extremely reasonable compared to the product they're offering, and I like that they carry rare and difficult-to-find bottles. Shipping is always speedy, and my orders have never been late. The customer support staff is courteous and prompt with answers. Overall, I?m very happy with my experiences and will continue to shop with them.

img 5/5.0 15, Mar 2024

Consistently Positive Experiences

Throughout several orders, Fine Drams has been a reliable retailer. The variety of offerings suits different tastes, and the delivery process is smooth. The products reach in good condition, courtesy of careful packaging.

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Best Whisky Retailer Out There

Fine Drams is undoubtedly the finest whisky shop I have ever had the pleasure of discovering. Their whisky choice is world-class, with an excellent diversity of whiskies across all levels of cost. The site itself is straightforward, and I'm always able to locate what I need. Orders ship promptly, and they have good packaging as well. The customer service here is top class too?albeit friendly they have always returned my questions well.". I have faith in Fine Drams in providing good quality whiskies and will continue recommending them to my friends and other whisky enthusiasts.

img 5/5.0 06, Mar 2024

Great Range of Whiskies

Fine Drams has an outstanding range of whiskies, and I?m always able to find what I?m looking for. They offer many hard-to-find bottles, and the shipping is fast. Their customer service is also responsive and friendly, which is why I?ll continue shopping here.

img 1/5.0 04, Mar 2024

Unclear Delivery Information

The delivery information provided by Fine Drams was vague and unclear. I ordered a bottle expecting a delivery within the timeframe they advertised, but my order took far longer to arrive than expected. There was no tracking information provided until the very last minute. This lack of clarity around delivery timing is frustrating, especially when you?re ordering a product as a gift or for a special occasion. Fine Drams should provide more transparent and detailed delivery updates to avoid confusion and disappointment.

img 5/5.0 02, Mar 2024

Always a Reliable Source

I've been doing business with Fine Drams for years, and I've never been let down. They have a broad range of whiskies at fair prices, and they ship promptly. They're reliable to give me quality merchandise and great service each time.

img 3/5.0 27, Feb 2024

Good Product, Mediocre Experience

I bought a bottle of whisky, and it came to me in fine shape, but I had trouble with the site. It was hard to find the exact bottle that I wanted, and checking out was a confusing process. The product itself was fine, but the process could be better.

img 1/5.0 25, Feb 2024

Lack of Care in Packaging

The Fine Drams packaging was disappointing. The bottle I received was not adequately secured in the box, and I received it with noticeable damage. That level of carelessness is unacceptable, particularly when you're paying for high-end products. I would have expected greater attention to detail in the packaging to guarantee that the product arrives in one piece.

img 5/5.0 15, Feb 2024

Top-Notch Experience Every Time

My experiences with Fine Drams have been consistently positive. I?ve made several purchases over the years, and each one has been a smooth transaction. They carry a wide variety of whiskies, from well-known bottles to rarer releases, making it easy for me to find exactly what I?m looking for. The website is very intuitive, and the process of placing an order is quick and straightforward. One of the greatest things about Fine Drams is the quickness of their shipping. I've always gotten my orders in a timely manner, and the packaging is always protective and secure, so my bottles get to me in pristine condition. Their customer service is great, and they're always available to help if I have any questions regarding my orders. Fine Drams is my online whisky retailer of choice, and I would personally recommend them to anyone in search of a decent retailer with a great service.

img 1/5.0 14, Feb 2024

A Poor Experience All Around

From the confusing website to the poor quality of customer service, my experience with Fine Drams was negative. The whisky I got was not as expected, it took too long for the order to arrive, and the customer service was not helpful at all when I contacted them with questions. I was using Fine Drams for the first time, and so will be in the future. I expected better from a company that claims to specialize in fine whiskies.

img 5/5.0 08, Feb 2024

Excellent Quality and Service

I have been ordering from Fine Drams for some time now, and I'm consistently amazed by the quality and customer service. The range is great, and I always get my orders promptly. I've never had any problems, and their customer service staff is always willing to assist.

img 1/5.0 06, Feb 2024

Shipping Delays and Poor Communication

While Fine Drams offers a wide selection of whiskies, my experience was marred by extremely delayed shipping and poor communication. My order was placed almost a month ago, and I only received it after multiple follow-ups. I understand delays can happen, but what was frustrating was the lack of transparency or proactive updates on the shipping status. Customer service was slow to respond to my queries, and when they did, the responses felt like automated replies that didn't address my concerns. I expected better service, especially when spending on premium products.

img 5/5.0 29, Jan 2024

Great Selection and Prices

Shopping at Fine Drams has always been a pleasant experience. Their website is easy to navigate, and I?m always able to find something that fits my taste. They offer a broad selection of whiskies at competitive prices, with plenty of options across different price ranges. The shipping is fast, and everything always arrives in perfect condition. I?ve also appreciated the detailed product descriptions that help me make informed purchasing decisions. Overall, a great place to shop for whisky.

img 1/5.0 24, Jan 2024

Bottles Not As Described

I bought two bottles from Fine Drams, but they were not as described. The labels were not the same as the pictures on the website, and the flavor was entirely different from what was being advertised. I would have expected more honesty from a company that bills itself as a leading whisky retailer. Needless to say, I'm highly disappointed.

img 3/5.0 20, Jan 2024

Good Products, Slow Shipping

The whiskies that I had ordered were excellent, but the shipping was slower than anticipated. I was kept informed, but the delays were irritating. It is a pity because the quality of the product and the packaging were top-notch.

img 4/5.0 18, Jan 2024

Fast Shipping, But a Little Pricey

I adore the range at Fine Drams, and shipping is always quick. I have noticed, though, that some bottles are a bit more expensive than I'm accustomed to. Nevertheless, the customer service is exemplary, and whisky always comes safely. I'll keep purchasing from them, but I'd like prices to be a bit more competitive.

img 5/5.0 17, Jan 2024

Transparent and Trustworthy

Information given on every product is extensive and correct. My orders have always been delivered on time, and the products are of top quality. Fine Drams has gained my trust as a shop.

img 5/5.0 13, Jan 2024

Impressive Customer Service

I had a great time with Fine Drams. The site is simple to navigate, and they have an excellent range of whiskies. I asked them some questions about a specific bottle, and the customer service was prompt and informative. My delivery arrived on schedule and was securely packaged. I'm constantly searching for special bottles, and Fine Drams never fails. I'll be ordering again soon!

img 1/5.0 07, Jan 2024

Wrong Item Sent, No Apology

My experience with Fine Drams took a turn for the worse when I received the wrong item in my order. I had ordered a particular whisky, but instead, I was sent something entirely different. While mistakes can happen, the lack of apology or even a genuine effort to resolve the issue was deeply frustrating. I contacted customer service, but the solution they offered was slow and didn?t seem like it would make up for the inconvenience. When you pay for a premium product, you expect the retailer to take care of issues promptly, and that was not the case here.

img 5/5.0 05, Jan 2024

Always Exceeds Expectations

Fine Drams never fails to exceed my expectations. I?ve been purchasing from them for a few years now, and I?ve never had a bad experience. Their whisky selection is vast, and I?m always able to find something new to try. The ordering process is seamless, and I adore how quickly they dispatch. When my order does arrive, it's always been wrapped carefully so there isn't even a hairline fracture or any damage at all. The customer support staff are also great?responsive and professional. When I have had the occasional question, they're always keen to help. I've always been satisfied with what I bought, and Fine Drams is now my first choice for whisky shopping. Whether you're a seasoned collector or just beginning, you can't go wrong with Fine Drams.

img 5/5.0 10, Dec 2023

Secure and Hassle-Free Shopping

Buying through Fine Drams is safe and trouble-free. The site is secure, and I've never had any trouble with payments or personal data. Delivery arrives on time, and the goods are properly packaged.

img 1/5.0 29, Nov 2023

Poor Quality Control in Orders

One of the biggest issues I had with Fine Drams was the inconsistency in product quality. The bottle I received had a significant flaw in its label, which looked like it had been poorly printed. This might seem minor, but it made the product feel less premium. Additionally, the whisky inside didn?t match the tasting notes provided on the site. There was a clear difference in flavor that made me question whether I had received a counterfeit bottle. For a company that prides itself on offering premium products, this was a major letdown.

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Very Impressed with the Service

I was amazed at how fast my order was filled. The whisky I bought was delivered within a matter of days, and the packaging was great. The price is affordable, and the variety is enormous. Highly recommended for anyone who loves whisky.

img 1/5.0 17, Nov 2023

Unpleasant Taste

I tried a whisky from Fine Drams recently, and I was really disappointed with the taste. It didn?t match the description or my expectations at all. The whisky was bland and lacked depth. I had high hopes for this purchase, but it fell flat. For a company known for fine whiskies, this product didn?t measure up.

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Efficient and Customer-Centric

Ordering is simplified, and customer care is available in case of any questions. Deliveries are timely, and the products arrive in good condition.

img 3/5.0 04, Nov 2023

Good, But Website Needs Work

The choice on Fine Drams is excellent, but I had some problems with the site. It was hard to look for specific products, and I needed to try several times to get what I needed. The checkout experience was also cumbersome. After I ordered, though, everything went well, and the whisky arrived in good shape.

img 5/5.0 29, Oct 2023

Reliable and Great Quality

Fine Drams is my first port of call online whisky shop. I've made many purchases with them, and every time the service has been great. The whiskies are always of high quality, and I've found some wonderful ones that I wouldn't have otherwise discovered. The delivery is trustworthy, and the packaging sees my bottles home safely. I've also enjoyed their special offers and deals. If you're a serious whisky enthusiast, Fine Drams is well worth a visit.

img 5/5.0 28, Oct 2023

Always My Go-To Whisky Shop

Fine Drams has been my go-to online whisky shop for years, and I?ve never been disappointed. The website is easy to navigate, and the variety of whiskies they offer is truly impressive. They carry both the classics and more unique options, so there?s always something new to discover. The pricing is fair, and the shipping is fast and reliable. I've placed several orders, and each one has been packaged extremely well to ensure they arrive in perfect condition. Customer service is also top-notch?always ready with a rapid response and a helpful recommendation. I've never experienced a problem with any order, and I always feel safe buying from Fine Drams. They've won my trust, and I will shop with them again for all of my whisky purchases.

img 1/5.0 23, Oct 2023

Inaccurate Product Descriptions

I had purchased a bottle according to the product description on Fine Drams' website, but what came was not what was described. The packaging and flavor profile were completely different. It's frustrating when you cannot rely on what is described on the internet. I had hoped for greater precision from a shop that deals specifically in whisky.

img 5/5.0 20, Oct 2023

Great for Rare Finds

Fine Drams is one of the finest sources of rare and difficult-to-find whiskies. They always have the bottles I need. Shipping is quick, and packaging is superb. It's my first choice for whisky, and I recommend it to everyone seeking quality service and selection.

img 1/5.0 18, Oct 2023

Overpriced for the Quality Received

I had heard good things about Fine Drams, so I was excited to make my first purchase. Unfortunately, my excitement quickly turned to frustration. The whisky I ordered was far overpriced for the quality I received. It didn?t have the depth or complexity that I?ve come to expect from similar brands at a lower price point. The packaging was not impressive either?just a standard cardboard box that left me underwhelmed. Given the cost of the bottle, I was hoping for a more refined experience. Sadly, I won?t be purchasing from Fine Drams again.

img 5/5.0 14, Oct 2023

Fantastic Service and Selection

I've purchased a number of bottles from Fine Drams, and each time has been excellent. Their site is simple to use, and they have a fantastic range of whiskies. I especially enjoy their curated sets, which introduce me to new and interesting whiskies. Shipping is quick, and everything comes in perfect condition. I've also been impressed with their customer service, which is always quick to respond and assist. I'll certainly keep shopping with them.

img 5/5.0 11, Oct 2023

Excellent Service Every Time

I always get great service every time I order from Fine Drams. They have an excellent range of whiskies, and I can always find something to my liking. The site is simple to use, and ordering is quick and easy. Delivery is always prompt, and I like the care taken in packaging the bottles. I've had a number of dealings with their customer service department, and they've been nothing but helpful. They're product-expert and ever willing to help. Attention to detail and the care in giving the very best customer experience is the reason why Fine Drams continues to be my first go-to place for buying whisky.

img 1/5.0 08, Oct 2023

Wrong Item Sent

I received the wrong whisky from Fine Drams, and the process to get a replacement was slow. The customer service team didn?t offer an apology for the mistake, and it took too long to receive the correct bottle. A simple mistake like this should have been handled with more urgency and professionalism.

img 5/5.0 06, Oct 2023

Always Great Experience

Each time I order from Fine Drams, I know I'm in for great service. The selection of whiskies is vast, ranging from well-known brands to hard-to-find ones. The checkout is easy, and the shipping is always quick and dependable. My orders are delivered in pristine condition, and I always feel safe purchasing from them. Customer service is helpful and prompt if I ever require it. I strongly recommend Fine Drams to anyone seeking quality whisky and excellent service.

img 5/5.0 05, Oct 2023

Highly Satisfied

This is my first choice shop for whiskies. Their range is great, and I've always managed to find the ideal bottle. Delivery is quick, and I've never had any problems with my orders. Fine Drams is good value for money, and I would certainly recommend them to anyone.

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Diverse and Quality Selection

Fine Drams' selection of whiskies is impressive. I learned about several new favorites through their recommendations. Shipping is prompt, and products arrive in great condition.

img 3/5.0 29, Sep 2023

Good Experience, But Room for Growth

The goods are fine, and the site is straightforward to use. My order was delayed, though. I think Fine Drams can do better with letting customers know when goods are shipped.

img 1/5.0 27, Sep 2023

Poor Communication on Order Issues

I had ordered a limited bottle from Fine Drams, but to my disappointment, the order was held up several times. The absence of communication from their customer support team was irritating. I had asked for an update several times, but each reply I got sounded like a form letter and didn't convey any actual information regarding the status of my order. It wasn't until I complained to the higher-ups that I finally received a resolution, but by then the thrill of my purchase had been lost. For a store that boasts about customer service, the experience was less than satisfactory.

img 5/5.0 26, Sep 2023

Always Exceptional Service

I?ve been shopping at Fine Drams for quite a while now, and every purchase has been a smooth experience. They offer a fantastic variety of whiskies, including many hard-to-find bottles. The website is intuitive and easy to use, making the shopping process a breeze. My orders are always delivered quickly, well-packaged, and without any issues. The customer service team is always quick to respond and helpful with any queries. I am never dissatisfied when I make an order from Fine Drams and will remain a lifelong customer.

img 5/5.0 21, Sep 2023

Outstanding Selection and Service

I'm a whisky enthusiast and collector, and Fine Drams is my go-to place for sourcing new additions to my collection. Their range is second to none, with a great selection of whiskies from various regions, including hard-to-find and limited releases. Their website is well laid out, and I appreciate being able to search for whiskies by distillery, region, or style, which makes it very easy to locate just what I need. The checkout process is smooth, and the delivery is incredibly fast. Every order I?ve placed has arrived in perfect condition, carefully packed to avoid damage. Fine Drams also offers excellent customer support. Whenever I?ve had questions about availability or shipping, they?ve been quick to respond and always friendly. Their attention to detail and commitment to excellent service is why I?ll continue to be a loyal customer. Fine Drams is an excellent whisky shop, and I highly recommend them to anyone who is serious about whisky.

img 4/5.0 19, Sep 2023

Good Experience, But Could Be Faster

I have overall had good experiences with Fine Drams, but the last order was delayed somewhat. I would have preferred faster shipping, but all else went smoothly, and the whisky was in perfect condition upon delivery.

img 5/5.0 18, Sep 2023

High-Quality Products

Product quality from Fine Drams is always excellent. Every bottle I've bought has lived up to its description. Timing on deliveries is good, and items are well-packaged when shipping.

img 1/5.0 14, Sep 2023

Missed Delivery Window

I specifically selected a window of delivery for my order, but Fine Drams completely failed to meet this. It is annoying when you plan to have a product delivered on time, and this company did not even manage that. A good delivery service is a must, and Fine Drams did not come up to mark.

img 5/5.0 11, Sep 2023

Excellent Range of Whiskies

Fine Drams has a wonderful selection of whiskies, and I'm always amazed at what they have in stock. If I'm purchasing something exotic or something of a classic, I always manage to get what I need. The order is processed quickly, and I enjoy how rapidly they put orders through.

img 1/5.0 09, Sep 2023

Poorly Packaged Items

When my order finally came from Fine Drams, the bottle itself was not securely packed. It had no cover around it to protect it during shipping, and the box it came in was dented. This created an extremely bad impression. Quality whisky should be taken care of with packaging, and especially when shipped to customers. I will never buy from them again after that experience.

img 3/5.0 07, Sep 2023

Mixed Experience

My experience with Fine Drams was a mixed bag. Although the whisky I had ordered was excellent, the delivery was late, and I received no notification about it. I had to contact customer service myself. They were responsive, but it would have been preferable if they had been more proactive.

img 1/5.0 06, Sep 2023

Difficulty in Navigating Website

Fine Drams? website could use a major overhaul. I found it difficult to navigate, with slow loading times and frustrating filters. When trying to sort through their whisky options, I ended up wasting more time than expected, only to find the product I wanted was out of stock. Additionally, there wasn?t a clear indication of which items were available for international shipping, which led to even more frustration when I discovered that my choice wasn?t eligible for delivery outside the UK. Fine Drams should really invest in improving their website?s user experience to make shopping easier for customers.

img 5/5.0 03, Sep 2023

Excellent Whisky Selection

I recently placed my first order with Fine Drams, and I couldn't be more satisfied. The whiskies they had available were exceptional, and I was able to find a bottle that I had been searching for quite some time. The process of checking out was easy, and the shipping was quick and trustworthy. The packaging was carefully done, and the product was received in immaculate condition. I will certainly be back at Fine Drams when it comes to making future whisky purchases.

img 5/5.0 30, Aug 2023

Satisfaction with Every Order

Every Fine Drams order has lived up to my expectations. The product offerings are wide-ranging

img 3/5.0 29, Aug 2023

Good Quality, But Slow to Ship

The whisky I received was excellent, but I was not impressed with the shipping time. My order took more than a week to arrive, and I did not receive any notification of the delay. I believe Fine Drams can do better in terms of communication regarding shipping times. Otherwise, the product was excellent, and I will be willing to order again.

img 5/5.0 27, Aug 2023

Impressive Range and Quick Service

Fine Drams is now my first port of call for whisky, and it's not hard to see why. They have an extensive range of whiskies, from the well-known labels to the hard-to-find treats. The website is easy to use, and I'm able to easily locate just what I'm searching for. I'm consistently amazed at how quickly my orders show up?shipping is speedy, and the bottles are always packed securely so that they arrive in pristine condition. I've had only positive experiences with their customer service. They're always courteous, knowledgeable, and responsive to any question. There's no doubt in my mind that Fine Drams is committed to delivering top-notch product and service. No matter whether I'm buying for myself or as a gift, I always feel safe knowing that I can trust them. I would highly recommend Fine Drams to anyone who enjoys fine whisky and excellent service.

img 1/5.0 22, Aug 2023

Questionable Return Policies

I needed to return a product to Fine Drams, and their return process was a disaster. It was overly complicated, and there were hidden charges that weren't explained when I placed the order. When I called customer service, they were evasive in their responses and didn't deal with the issues I had regarding returning the product. For a company that prides itself on being customer-centric, I was appalled at how they treated me in this scenario.

img 5/5.0 20, Aug 2023

Reliable and Helpful Service

I've had a highly positive experience with Fine Drams. The site has a fantastic selection of whiskies, and I've been able to source bottles that have otherwise eluded me. Ordering is easy, and delivery is always quick. When I did have a query regarding one of my orders, their customer services reacted quickly and professionally. I have complete confidence in them and will continue to order from Fine Drams going forward.

img 4/5.0 18, Aug 2023

Good Selection, Some Issues with Delivery

I?ve bought a few bottles from Fine Drams, and while their selection is fantastic, I?ve had some delays with delivery. On my latest order, the bottle took about a week longer to arrive than expected. I?d like to see them improve shipping times, but the quality of the product was excellent.

img 5/5.0 14, Aug 2023

Top-Notch Whisky and Service

I came across Fine Drams when I was looking for a specific bottle of whisky, and I am highly pleased with my order. The choice of products is great, and they carry several rare and difficult-to-find bottles. Shipping was quick, and the packaging was safe. Customer service was responsive and polite when I encountered a minor problem with my order. Fine Drams has definitely earned my loyalty, and I?ll be recommending them to my friends who appreciate quality whiskies.

img 4/5.0 14, Aug 2023

Quality Service, but Slow Delivery

Fine Drams has an excellent collection of whiskies, and they're reasonably priced. My most recent order was longer than it needed to be before it was delivered. I believe they should work on decreasing delivery times.

img 5/5.0 12, Aug 2023

Prompt and Secure Delivery

My orders with Fine Drams have always been delivered within the guaranteed time. The packaging is safe, which ensures that there is no damage during shipping. The variety of products is wide, which suits different tastes.

img 5/5.0 09, Aug 2023

Top-Quality Products and Service

I've had several good experiences with Fine Drams. Their stock of whiskies is great, and I've managed to find some unusual and unique bottles that I couldn't find anywhere else. The ordering process is straightforward, and delivery is always quick, with my items delivered safely and well wrapped. The customer service staff are helpful and accommodating whenever I need to ask questions. Whether it's as a gift or for my own collection, Fine Drams never fails me. I have no hesitation in recommending them to any whisky enthusiast.

img 5/5.0 05, Aug 2023

Impressive and Reliable

I've purchased from Fine Drams numerous times, and each time has been superb. They have a staggering array of whiskies, from established brands to hard-to-find and limited releases. Their website is simple to navigate, and I can easily locate precisely what I'm seeking. The shipping is speedy, and everything comes in pristine condition. I?ve had positive interactions with their customer service team?they?re always quick to assist with any questions or concerns. Fine Drams is a reliable and trustworthy retailer, and I?ll continue to shop here for all my whisky needs.

img 1/5.0 03, Aug 2023

Misleading Availability

I ordered a whisky listed as stocked on Fine Drams' website, only to be told after several days that the item was out of stock. They do not have proper accurate stock information on their website, which is a serious problem. It's frustrating when sellers do not maintain their listings as per real-time.

img 1/5.0 31, Jul 2023

Disappointing Gift Experience

I bought a bottle as a gift for a friend, hoping it would be an excellent surprise. The item was late to arrive, and when it arrived, there was no gift wrapping that I had asked for. To cap this off, the whisky bottle itself was damaged in transit because of poor packaging. Fine Drams responded with no apology and took days to correct this problem. The whole experience left a bitter taste, and I?m not sure I?ll trust them with future gifts or purchases.

img 5/5.0 30, Jul 2023

Quick and Reliable

I have ordered from Fine Drams several times, and the experience is always excellent. The website is user-friendly, and the variety of whiskies is excellent. My orders are always delivered promptly, and the products are well packaged. I once had one small problem with an order, and their customer support was very prompt at rectifying the situation. Fine Drams has gained my loyalty, and I will definitely shop here again in the future.

img 4/5.0 28, Jul 2023

Great Range, Slightly High Prices

The choice at Fine Drams is great, and I've been able to find some unusual bottles that I wasn't able to find elsewhere. That being said, I do think their prices are slightly higher than other whisky shops. Still, the customer service is excellent and the delivery is consistent, so I'll continue shopping here.

img 5/5.0 25, Jul 2023

A Truly Great Experience

My latest experience with Fine Drams was great. I was able to find what I was searching for?a rare bottle I've been eyeing for months. The site was easy to use, and the checkout was seamless. My order was delivered within the time frame promised, and the packaging was excellent. Everything came in pristine condition. I'll be back for future whisky buying. Fine Drams keeps impressing with their great service and inventory.

img 5/5.0 22, Jul 2023

Great Value and Service

Fine Drams provides competitive prices without sacrificing service. My orders always reach me in good time and in excellent condition. The variety of products guarantees there's something for every whisky lover.

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Great Experience Overall

I?ve bought several whiskies from Fine Drams, and my experiences have been mostly positive. They have a fantastic selection and offer some great deals. However, my last order was delayed by a couple of days, which was a bit of a downside. Still, it?s a reliable shop overall.

img 1/5.0 16, Jul 2023

Slow Response Time

Fine Drams has much to improve upon in terms of responsiveness. Having had a problem with my order, I contacted customer service, but it was far too long before I heard back. Things can get busy, I realize, but the delay is just too long for this to be acceptable. A premium service deserves timely support.

img 5/5.0 13, Jul 2023

Perfect Whisky Shopping Experience

Each time I shop with Fine Drams, I'm reminded why I make them my first choice of whisky retailer. Their range is amazing, spanning a vast spectrum of whiskies from all across the globe. I can both find famous bottles and limited runs that can be found nowhere else. The site is simple to navigate, and the checkout is fast. I've always been amazed at how quickly the shipping is?my orders always arrive on time, and the packaging is always superb. It's obvious that Fine Drams values its customers, from the quality of their products to their wonderful customer service. I highly recommend them to anyone seeking a smooth and hassle-free whisky shopping experience.

img 1/5.0 09, Jul 2023

Packaging Issues and Damaged Goods

I?ve purchased from Fine Drams a few times before, but my latest experience was far from smooth. The whisky I ordered arrived with a broken seal and a slight dent on the bottle. This was not due to mishandling during delivery but because of inadequate packaging. The box wasn?t even padded properly, and there was no protection for the bottle itself. When I contacted Fine Drams, they offered a refund but didn?t seem to take responsibility for the packaging flaw. As a customer, it?s frustrating when a company doesn?t care about how their products are sent. I expected better from a company that positions itself as a premium whisky retailer.

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Consistent Quality Every Time

I've been shopping with Fine Drams for a couple of years, and each time I've had a perfect experience. They have an amazing range of whiskies, ranging from popular brands to the most rare, sought-after bottles. They're competitively priced, and I tend to get some great bargains during their sales. It's simple to order, and I like how quickly the orders are sent out. Delivery is always punctual, and the products are always properly packaged, so nothing is ever broken in transit. On the few times I've had a question, the customer service has been extremely helpful, answering quickly and sorting out any problem. Their whisky expertise is great, and they always recommend something wonderful. I have complete faith in Fine Drams to provide the finest quality whiskies, and I've never been let down. They've become my go-to place for whisky buying.

img 1/5.0 05, Jul 2023

Difficult Checkout Process

The checkout process on Fine Drams? website was overly complicated. I encountered multiple errors when trying to finalize my purchase, and it was frustrating. When you?re ready to buy a product, you don?t want to deal with a confusing system. A smoother, simpler checkout experience would make the process much more enjoyable.

img 1/5.0 28, Jun 2023

Inconsistent Product Quality

Fine Drams' inconsistency in the quality of products was apparent in my latest order. While the whisky was the same brand as what I had previously purchased, the flavor was distinctly off, and it was obvious that the batch I got was not quality. When I attempted to seek help, I was given little assistance. For a firm presenting itself as one that offers superior whiskies, I had hoped for much stricter quality control.

img 4/5.0 27, Jun 2023

Great Products, Fast Shipping

Fine Drams offers great products and fast shipping. My only complaint is that the website is a bit slow at times. Other than that, I?ve always had a positive experience, and I?m happy with the whiskies I?ve ordered.

img 1/5.0 24, Jun 2023

Outdated Stock Information

Fine Drams' site had old stock information that caused a frustrating experience. I purchased a bottle that was listed as in stock, but once I had ordered it, I received an email informing me that it was out of stock. Stock levels on the site need to be updated in real-time to prevent these types of problems.

img 5/5.0 21, Jun 2023

Always Reliable

Fine Drams has been my whisky shop of choice for a few years now. Their range is brilliant, and ordering is easy. All orders I've made have been sent on time and shipped securely. Their customer support is also excellent?quick to respond and assist me whenever I need it.

img 1/5.0 19, Jun 2023

Underwhelming Product Range

I was hoping to find a unique whisky experience at Fine Drams, but the product range left me unimpressed. While there are some well-known brands available, the selection felt standard at best, with few unique or rare bottles that you can?t find at other online retailers. In addition, some of the bottles I was interested in were listed as unavailable or out of stock. It?s frustrating when an online shop promises a wide selection but doesn?t deliver on that promise. Fine Drams may be a good option for basic whisky lovers, but for those looking for something special, it falls short.

img 5/5.0 15, Jun 2023

Fantastic Whisky Choices

I've had nothing but good experiences with Fine Drams. The range of whiskies they have is unparalleled, from familiar favorites to more unusual bottles that are less well known. I like how quick and efficient the shipping is, with no problems on delivery. I've also had the benefit of dealing with their customer service, which is professional and helpful. Whether I?m buying a bottle for myself or a gift, Fine Drams always comes through. Highly satisfied with every purchase.

img 1/5.0 11, Jun 2023

Lack of Communication

Fine Drams should do a better job of communicating with customers. I ordered from them and did not get any shipping notifications and had to contact them several times to inquire about tracking. Being ignored proactively gave me a poor experience. If only they had given me an update on order status, it would have made a huge difference to the entire experience.

img 5/5.0 07, Jun 2023

Consistent Quality and Selection

Fine Drams consistently delivers an outstanding selection of whiskies. The range they offer is second to none, and I?ve always been able to find exactly what I?m looking for. The website is easy to use, and the checkout process is fast and simple. My orders always arrive quickly and are packed with care to avoid damage during shipping. Their customer service is top-notch?they're always responsive and accommodating when I have questions. I'll keep shopping with Fine Drams because they provide a great blend of quality, service, and selection.

img 5/5.0 04, Jun 2023

Smooth Ordering Experience

It's easy to navigate Fine Drams' website. Checkout is easy, and my purchase arrived ahead of time. The bottle was properly packaged, and there was no damage incurred in transit.

img 5/5.0 02, Jun 2023

Excellent Customer Service

I had a minor problem with my order, and Fine Drams' customer service staff were incredible. They fixed my problem very quickly and even contacted me afterwards to ensure that I was satisfied. The rest of my order was flawless, and I'm absolutely delighted with the quality of whisky that I was sent.

img 5/5.0 01, Jun 2023

Always Reliable and Efficient

Fine Drams has always provided excellent service and products. Each time I have ordered from them, the whisky has been of top quality, and the delivery was on time. The site is simple to navigate, and I like how they handle packaging well to avoid damage during shipping. Their customer support is also very good. I'm always satisfied with my buys and highly recommend them to anyone seeking quality whisky online.

img 5/5.0 29, May 2023

Quality, Selection, and Service

Fine Drams is one of the leading online whisky retailers. Their whiskies are superb, ranging from mass-market bottles to the hardest-to-find. The site is simple to navigate, and shopping is always trouble-free. The shipping is speedy, and every order comes expertly packaged to arrive in immaculate condition. I've had dealings with their customer service a few times, and they've always been very prompt to reply and very helpful. It's obvious that Fine Drams is committed to giving a good experience to whisky lovers, and I will certainly keep shopping here.

img 5/5.0 27, May 2023

Exceptional Online Retailer

Fine Drams is particularly notable for having a wide selection and an easy-to-use site. Ordering is easy, and delivery is quick. The quality of the products is high, as described.

img 1/5.0 20, May 2023

Lack of Packaging Protection

The whisky bottle I ordered from Fine Drams arrived without adequate packaging, and it was damaged during shipping. It?s disappointing that a company selling premium products would be so careless with packaging. This completely ruined the experience, and I?m hesitant to order from them again after this.

img 5/5.0 19, May 2023

A Whisky Lover?s Dream

As an avid whisky drinker, I've bought from numerous online stores, but Fine Drams is miles apart. The choice is superb, with whiskies from global distilleries. If I'm after a famous bottle or something that might be a bit more obscure, I know Fine Drams will have it available. I have ordered from them several times, and every time my order has come promptly, well-packaged, and in great condition. The website is user-friendly, and the process is straightforward from beginning to end. The customer service staff is top-notch, always willing to answer any questions I may have. I value their dedication to quality and their extensive selection. Fine Drams has gained my trust, and I will keep recommending them to other whisky lovers.

img 5/5.0 16, May 2023

Top-Notch Whisky Shopping

Fine Drams offers one of the best whisky shopping experiences I?ve had. The website is easy to use, the prices are competitive, and the delivery is fast. I?ve been a loyal customer for years and have always received great service.

img 5/5.0 14, May 2023

A Trustworthy Retailer

Fine Drams has been a reliable shop. My orders have been correct, shipping has been timely, and the quality of merchandise has been what is expected.

img 5/5.0 11, May 2023

Exceptional Whisky Selection

Fine Drams has one of the finest whisky collections I have ever seen. From expensive bottles to budget-friendly ones, they have everything. Shipping is quick, and my orders have always been properly packaged. I rely on Fine Drams for quality products and service every time.

img 1/5.0 10, May 2023

Poor Delivery Service

Fine Drams' delivery service was subpar. My order took several days to arrive without any notification of the delay. The package was broken, and I had to pursue them for information. It's frustrating when a company doesn't do delivery right when you've paid extra for premium service.

img 3/5.0 07, May 2023

Decent, But Room for Improvement

Fine Drams has a good array of whiskies, but the experience could use some work. My package arrived later than anticipated, and it was difficult for me to contact customer service. The product was excellent, but I would have liked to have had a better process.

img 5/5.0 05, May 2023

Wonderful Gift Option

I bought a bottle from Fine Drams as a present for a friend, and it was a huge success. The site was easy to use to find the ideal bottle, and I enjoyed the descriptive text that helped me make my choice. The order arrived in time for the event, and the bottle was well packaged. I'm delighted with the service and will be using Fine Drams for gifts in the future.

img 1/5.0 02, May 2023

Inconsistent Stock Updates

I visited Fine Drams' website to check for stock availability prior to ordering, but upon receiving my order, I found that the stock had been incorrectly updated. This inaccuracy in real-time stock updates resulted in inconvenience and disappointment. The website must be more precise to avoid this sort of confusion.

img 1/5.0 01, May 2023

Website Problems and Stock Issues

Fine Drams? website frequently has stock issues that aren?t properly reflected on the site. I added an item to my cart, but upon checkout, I was told it wasn?t available. It was incredibly frustrating, especially considering that the website said it was in stock. This caused a lot of wasted time, and I felt misled by the lack of real-time updates on product availability. I think Fine Drams needs to update their website to show accurate stock levels to avoid wasting their customers? time.

img 4/5.0 30, Apr 2023

Fast and Efficient Service

I had a pleasant experience with Fine Drams. The order came on time, and the whisky I bought was well-packaged. The only negative was the price?some bottles were slightly more than other stores, but the choice was worth it.

img 5/5.0 25, Apr 2023

Competitive Pricing and Quality

Fine Drams provides some of the most competitive prices I've discovered for quality whiskeys. My orders have consistently been fulfilled to order and delivered in a timely manner.

img 5/5.0 18, Apr 2023

Excellent Range of Whiskies

I?ve been buying whisky from Fine Drams for several years now, and I?ve never been disappointed. They have an incredible range of whiskies that spans from the most sought-after Scotch single malts to rare, hard-to-find bottles. It?s easy to navigate their website and find what I?m looking for, whether it?s a gift or something special for myself. The ordering process is straightforward, and the shipping is always fast and reliable. I?ve never had an issue with my orders. Everything is carefully packaged to avoid any damage. Their customer service is prompt and helpful whenever I?ve needed it. The team is friendly and knowledgeable about their products. Fine Drams is always full of surprises, and I am still impressed with the level of service they offer. My first stop for whisky shopping, and I would recommend them to anyone who loves fine whiskies.

img 1/5.0 10, Apr 2023

Unclear Return Process

Returning a product to Fine Drams was a nightmare. The instructions were not clear, and there were surprise fees. When I questioned them, I got vague and unhelpful answers. A simple and honest return policy is the basis of customer satisfaction, but the experience has left me frustrated.

img 4/5.0 04, Apr 2023

Good Experience, Minor Issues

I have had a good shopping experience with Fine Drams generally. The choice of whiskies is excellent, and ordering is easy. My only gripe was that my latest order arrived longer than anticipated, but it wasn't a big deal.

Fine Drams

Address
Moeskj?rvej 2
7620
Lemvig
Denmark

Website
finedrams.com

Email

Telephone

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