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Covers Alternative Therapies

I was pleased to find that Fetch covers alternative therapies, such as acupuncture. This has been very helpful for my poor pup's arthritis treatment. Highly recommend!


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Responsive Support Team

The support team at Fetch is responsive and helpful. They addressed my concerns on time and provided clear information about my policy. Great service!


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Covers Behavioral Therapy

Fetch covering behavioral therapy has been life-changing for my anxious dog. This insurance covered the costs of our professional training sessions. Satisfied!


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Transparent Policies

Fetch is very open and transparent about its policy details. It was relatively easy for me to choose a plan since I knew what was covered and what wasn't. No surprises.


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Fast Claim Processing

I had to file a claim for my cat's surgery, and Fetch processed the claim super fast. The reimbursement came in pretty quick and without any hassle. Great service, highly recommended!


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Affordable Premiums

Fetch has great premiums without sacrificing coverage. For once, it feels good to know that my dog is well insured without breaking the bank. Amazing value!


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Comprehensive Wellness Coverage

The wellness coverage options available with Fetch are top-notch. They cover all routine care, which really helps keep my dog healthy and happy. Full marks!


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User-Friendly Website

The Fetch website is user-friendly and informative. I easily found all the information that I needed to choose the right plan for my cat. Great experience!


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Covers Hereditary Conditions

Fetch covers hereditary conditions, which was important since I have a purebred dog. Good to know that genetic issues are covered. Highly recommended!


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Covers Specialist Care

Fetch does a great job covering specialist care. My poor pup required a dermatologist, and Fetch covered the visits and medication. It sure is a great feeling knowing this level of care is available.


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Reliable Insurance in case of Emergencies

I was impressed with Fetch when my cat had to have emergency surgery. They processed the claim fast, and the coverage was extensive. Highly reliable insurance!


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Caring Customer Support

The customer support team was super caring and professional during the time I called a claim in at Fetch. They eased my concerns and walked me through it.


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Great Coverage for Active Pets

My dog manages to get into everything, yet Fetch has comprehensive coverage to make sure he is covered. They have processed every claim in a very timely manner.


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Clear Claim Guidelines

Fetch has clear guidelines for filing claims, so everything works really smoothly. I have never had any issues with my cat's treatment reimbursements.


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Comprehensive Accident Coverage

Fetch really did cover my dog's unexpected accident, and it processed that claim quickly. Their coverage keeps me at ease for any future mishaps.


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Good Preventive Care Options

I love that Fetch covers preventative care, such as vaccinations. It's nice knowing that regular health checks for my dog are affordable.


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No Hassle with Claims

Fetch offers no-hassle claims, which is truly appreciated. My recent claim for my cat's injury was reimbursed promptly without any issues.


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Affordable for Multiple Pets

I have two dogs, and Fetch offers a discount for insuring multiple pets. It is a great discount, and the coverage is still very good.


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Coverage for Vet Visits

I have been quite astonished with how Fetch covers routine vet visits. It keeps me current with my dog's health and well-being without concern for the cost.


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Straightforward Policy

Fetch's policies are pretty cut and dried, and the transparency therein makes it very easy to know just what is covered for my cat.


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Worth Every Penny

Fetch might not be the cheapest, but the coverage and peace of mind are worth every penny. My dog's unexpected surgery was fully covered.


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Easy Enrollment Process

Signing up for Fetch was quick and painless. Due to clear instructions and flexible plans, it was very easy to find the right policy for my pet.


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Perfect for Pet Owners

Fetch is perfect for pet owners like me who want comprehensive insurance for their furry friends. The service and cover are excellent.


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Helpful Representatives

The representatives I spoke with at Fetch were knowledgeable and polite. They helped me to select the best plan available for my senior dog.


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Reimbursed Quickly

I recently submitted my first claim, and Fetch reimbursed me really fast. It went very smoothly, and the app kept me updated through the process.


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Simple Claim Submission

Claims submission with Fetch is easy and straightforward. I had no problems uploading my dog's vet bills and getting reimbursed.


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Great for Young Pets

Fetch is a great choice to have for young pets. It covers a wide range of possible health issues, thus letting me be at ease for my puppy's future.


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Responsive Claims Team

Fetch's claims team is responsive and efficient. They communicated updates clearly and resolved my claim faster than expected.


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Comprehensive Policy Options

Fetch offers a variety of policy options, which allowed me to tailor a plan that fit my dog's specific needs perfectly.


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Good for Rare Breeds

Fetch is perfect for my rare-breed cat because it covers genetic conditions. It's nice to know she has coverage in case of special health problems.


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Stress-Free Process

Fetch had a claims process that was stress-free. Did everything with ease and kept me updated. Highly recommend them for pet insurance.


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No Surprises

Fetch is very transparent about what's covered and what's not, so that avoids surprises. I like the transparency in their policies.


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Flexible Payment Options

Fetch has flexible payment options that make it really easy to budget and keep my dog insured. Great value for what I get.


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Helpful Online Tools

Fetch's online tools, such as the coverage calculator, are very useful. They made it quite easy to find the right plan for my dog's needs.


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Covers Chronic Conditions

Fetch has been great in covering my cat's chronic kidney condition. The claims are smooth, and the coverage is great.


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Good Alternative Therapies

Fetch covers alternative therapies, and that has been a big deal with my dog's recovery. Acupuncture sessions were covered, and that was a nice surprise.


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Claims Took Too Long

My claim took more than a month to process, and that was really frustrating in an emergency. Eventually, it did get reimbursed, but it was a very stressful wait.


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Limited Preventive Coverage

Fetch doesn?t cover preventive care like dental cleanings as much as I?d hoped. The policy options could be more inclusive.


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High Premiums for Older Pets

Fetch's premiums are very high for older pets. The coverage is good, but at times costly to keep up if one has a tight budget.


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Policy Exclusions

Fetch's exclusions frustrated me. Some of the conditions I thought were covered were not after having paid a premium.


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Slow Response Times

Staff are friendly, but the response time via email and phone calls is much slower than I would like. This made processing my claim much more stressful than it needed to be.


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Coverage Limitations

Fetch's coverage is touch-and-go for a number of conditions. I wasn't prepared for out-of-pocket expenses after assuming more would be covered.


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Expensive for Limited Coverage

Fetch's plans are much more expensive compared to other competitors, and the coverage felt limited. I'm having second thoughts about renewing my policy.


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Lengthy Reimbursement Process

It took them longer than expected to process the reimbursement. Finally, they did, but wish it had been a bit quicker in an urgent situation.


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Unexpected Denial

One of my claims was unexpectedly denied due to what they deemed a pre-existing condition. The explanation wasn't very clear.


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Complicated Fine Print

The policy fine print is complicated and not very user-friendly. It's easy to miss critical details about exclusions or limitations.


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Not Ideal for Minor Claims

Fetch's process for smaller claims feels tedious, and reimbursement amounts sometimes don't justify the effort of filing.


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Limited Wellness Options

Fetch lacks robust wellness coverage options, making it less ideal for pet owners who prioritize routine care.


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Price Increases After Renewal

My premium increased significantly after the first year, which makes Fetch less affordable. The value isn't as great anymore.


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Unclear Customer Support

Customer support gave contradictory answers to what was covered. Multiple calls required to clarify.


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Better Options Available

Fetch is okay, but there are other more inclusive insurers for about the same price. May be switching soon.


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All-Encompassing and Dependable Insurance for Pets

Fetch has been a great choice for my dog's insurance. They cover a wide range of conditions, from hereditary and chronic ones to the least likely ones, which is rather rare. The process of claiming is pretty hassle-free and processed fast, saving me much stress during emergencies. Their customer service is very friendly and ready to help; this way, all my questions get answers without delays. Highly recommended!


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Perfect for Pet Parents

Fetch stands out for its comprehensive coverage options and excellent customer service. When my cat needed surgery, Fetch covered a significant portion of the costs, and the claims were reimbursed within a week. Their online portal makes tracking claims and managing policies easy. It's clear that Fetch understands the needs of pet parents. I?ve been very satisfied with their service.


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Quick and Reliable Claims Process

I have filed several claims with Fetch, and each time, the experience has been great. Reimbursement is speedy-it usually takes just a few days before the money hits my account. Policies are clear, and it's obvious what is and isn't covered. I particularly liked that it covered alternative therapies; these really aided my dog in his recovery. Overall, very happy with my decision to go with Fetch for my pet insurance.


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Excellent Customer Experience

The experience since I signed up with Fetch has been nothing but great since the beginning. Knowledgeable reps, very patient, and take the time to answer my questions. When my cat came down with her chronic condition, Fetch made it a heck of a lot more affordable. Their app is user-friendly, submitting claims is no issue whatsoever. Really appreciate their support and would recommend them to anyone with pets.


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Reliable and Comprehensive

Fetch provides excellent coverage for both routine and unexpected pet care needs. I?ve been especially impressed with their quick reimbursement process and their thoroughness in covering claims. When my dog was diagnosed with a skin condition, Fetch covered all necessary treatments, saving me a lot of stress. Their customer service team has also been very understanding and helpful whenever I?ve needed assistance.


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Great for First-Time Pet Owners

As a first-time pet owner, I was anxious about dealing with insurance, but Fetch made it quite easy. It took me through clear explanations of their policies and helped me choose a plan that works for my puppy. When I needed it, the process for submitting a claim was quite straightforward, and the reimbursement came a lot quicker than I thought it would. It's comforting for me to know this is here for my dog.


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Best Decision for My Cat

I think Fetch has been fantastic for my cat. They have covered everything she has needed out of the blue with no problems. The comprehensive policy will make it so I won't be troubled by an illness or accident. I liked how easy it was to use the mobile app, too-easy to submit claims in a flash. Fetch has given me peace of mind, and I am truly glad I got their service.


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Amazing for Emergencies

My poor puppy had to have a medical emergency and surgery the next day. Fetch was quick with processing the claim, and within days, they reimbursed most of the cost. They provide excellent all-around coverage, and the people there were super supportive when it really counted-most times are pretty stressful for me. Can't imagine having to handle this experience without Fetch's help. They've truly earned my trust and loyalty.


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Easy and Convenient Insurance

Fetch makes pet insurance simple and convenient. The online tools and mobile app allow me to manage everything from claim submissions to tracking reimbursements. I?ve used their insurance for routine visits and emergencies, and the process is seamless every time. Their team is responsive and professional, making them a reliable choice for my pet?s insurance needs.


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A Great Support for My Senior Dog

Fetch has been excellent for my senior dog. They cover conditions that many other insurers exclude, which has been a big help as my dog ages. Their claims process is smooth, and the staff is knowledgeable and helpful. Knowing that Fetch has us covered gives me peace of mind, and I?m happy with the care and support they provide.


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Reliable yet Affordable

Fetch has all the perfect balances between being affordable while having complete coverage. I have filed a few claims with them for my cat, and they handled them fast. Their customer service is great, and they are always ready for any questions. I love their transparency and peace of mind that comes along with it. Fetch has been reliable for insurance.


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Highly Recommend for Active Dogs

My little ball of energy- I mean, dog- gets into just about everything, and Fetch has been there to catch him when he does. They've covered accidents, along with unexpected vet visits, with ease. Their claim process is easy, and the reimbursements come through fast. The coverage is thorough, making sure my dog receives the best care possible. I highly recommend Fetch to all pet owners, especially the active ones.


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Great for Peace of Mind

Fetch insurance has really created peace of mind for me, knowing full well that in case any sudden health issue with my dog, Fetch would be there to help pay the costs. The people from customer service are very polite and helpful. The process of claiming is real smooth. I'm glad I chose Fetch, and I would recommend these for all pet owners.


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Quick and Transparent Service

So far, Fetch has been transparent and efficient in all their dealings. Policies are quite clear, and the process of claims is fast and quite straightforward. I have never faced situations when my case was going to take time or where exclusions were unduly ambiguous. Knowing that Fetch will have my dog's health covered always keeps me at ease while actually working on his recovery during really tough times.


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Flexible and Reliable

Fetch was able to provide flexible policies that I could tailor to meet my budget and my dog's needs. When I needed to place a claim for an unexpected illness, it moved along well, and the reimbursement arrived within days. Their team was both professional and understanding, which eased the burden in a very stressful situation.


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Amazing Support During Difficult Times

Immediately after my cat's diagnosis with a chronic illness, Fetch sprang into action, covering the treatments without one iota of hesitation. Their staff was very empathetic and supportive during the worst possible time. Claims were settled quickly, and I was never burdened with unexpected costs. Thus, Fetch actually proved to be very reliable in my efforts at ensuring the best for my pet.


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Great for Routine and Emergency Care

I have used Fetch both for routine checkups and in emergency situations, and they've exceeded my expectations every time. The coverage is good, and claims are seamless. The mobile app is very convenient for managing everything-from submitting bills to tracking reimbursements. Highly recommended for any pet owner seeking dependable insurance for their furry friends.


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A Trustworthy Insurance Provider

Fetch has definitely been a trustworthy insurance provider for my dog. Over the years, they have covered quite a few unforeseen health issues, and the reimbursement is always timely and easy. Their customer service representatives are well-informed and always prepared to assist clients. It feels great to know I can always count on Fetch just in case there is any health concern in the future.


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Highly Responsive Service

Fetch has been super responsive to any claim or inquiry about my dog's policy. Their staff will get back to you in no time and explain things so that you understand them. My dog recently had a medical emergency, and thanks to Fetch's efficiency in processing the claim quickly, the financial load was lessened. Every penny spent on their service is worth it, and I am beyond happy I chose them.


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Reliable and Easy to Use

Fetch has made insuring my dog incredibly simple. The policies are easy to understand, and the claims process is straightforward. Their app is user-friendly and allows me to manage everything from anywhere. I?ve had nothing but positive experiences with Fetch, and their reliability gives me peace of mind as a pet owner.


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Excellent Coverage for Seniors

I was stressed about finding insurance for my senior dog, but Fetch had great coverage for a decent price. They've covered multiple treatments and conditions with no issues whatsoever. Claims get processed quickly, and the customer service team is always so helpful and understanding. Fetch has been a great choice, and I'm glad I found them.


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Covers All the Essentials

Fetch really does have everything I could want in a pet insurance. Everything from accidents and illnesses to wellness options-their policies are sound and cover my dog in all aspects. Claims are easy, with quick reimbursements. Their transparency and great service make them a top choice for pet owners who want the best for their furry friends.


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Supportive and Reliable

Fetch has been incredibly supportive during some challenging times with my dog?s health. Their claims team is efficient and empathetic, and the process is easy to navigate. I?ve had multiple claims approved without any issues, and the reimbursement is always quick. I?m grateful to have Fetch as my pet insurance provider and recommend them wholeheartedly.


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Perfect for Busy Pet Owners

Fetch's online platform and app make managing pet insurance so easy. I mean, as a busy pet owner, how easy to file claims and get reimbursed is just amazing. Their coverage is comprehensive, and one can always reach their customer service for any questions. Fetch has proven to be a reliable and convenient choice to keep my dog insured.


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Great for Unexpected Situations

My dog had an unexpected accident, and Fetch handled it all seamlessly. Their claims process was quick, and the reimbursement arrived days later. The comprehensive coverage took a load off my mind in such a stressful moment, and at every step, I felt taken care of. Fetch is reliable and truly trustworthy for pet insurance.


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Comprehensive Wellness Options

Fetch's wellness options have been a godsend with my cat. It covers routine visits and vaccinations, helping me to stay ahead with her health. The claim process is swift and easy, with very helpful customer service thus far. Fetch has been a great investment for my pet's care, and I highly recommend their services.


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Flexible and Transparent Policies

Fetch?s flexible policy options made it easy to find a plan that fit my budget and my dog?s needs. Their transparency about what?s covered and their quick claim processing have made them a standout choice. I?ve been impressed with their customer service and recommend Fetch to anyone looking for reliable pet insurance.


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Fantastic Customer Service

Fetch?s customer service team has been fantastic from the start. They helped me choose the best plan for my cat and have been incredibly supportive whenever I?ve had questions. Their claims process is straightforward, and I?ve always received reimbursements quickly. Fetch has exceeded my expectations and provided excellent service throughout.


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Great Coverage for Active Pets

My active dog has needed medical attention a few times, and Fetch has always come through. Their coverage is extensive, and the claims process is really easy. Reimbursements are fast, and their team is really helpful and professional. Fetch is a reliable choice for pet owners who want to make sure their pets are always covered.


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Dependable and Easy to Use

Fetch has been a pretty reliable option when it comes to insurance for my dog. The management of literally everything is pretty easy on their application; the claims are smooth, too. The coverage is great, and the customer service is really helpful. Fetch just gives me peace of mind that no matter what, my dog's health needs will always be taken care of.


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Slow Claim Processing

I had a frustrating experience with Fetch when my dog needed urgent care. The process for claims took longer than a month, which was quite extensive during a period of distress. The eventual compensation was to be done by them, yet it made the situation worse than it was supposed to be. Improvement in processing time would make Fetch worthy of the urgency of pet owners.


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High Renewal Costs

Fetch was reasonable initially as a premium, almost tripled on renewal. Coverage is great, but their increasing prices are an issue. It can be really frustrating to experience steep increases and I have hardly filed any claims with them. I'm considering other options which may prove more stable price-wise.


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Unexpected Claim Denials

Fetch seemed like a good choice initially, but I have been getting multiple unexpected claim denials. The explanations are often based on pre-existing conditions, which even include issues not diagnosed prior to the policy. This has left me with unexpected out-of-pocket expenses. I just wish their terms were more clear or lenient; it is such a headache dealing with denied claims during emergencies.


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Confusing Policy Details

The fine print in Fetch's policy is confusing to me, and it takes a great amount of time to finally get what's truly covered. I filed a claim to find out that part of the treatment wasn't covered because of exclusions I was unaware of. While their customer service tried to explain, I feel the policy details should be more straightforward and user-friendly.


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Not Worth the Cost

Fetch is super expensive compared to competitors, and often not worth the coverage. I've had claims rejected due to exclusions that were not clearly explained during my signup process. The customer service is friendly but didn't give me a very well-rounded answer to the situation. Overall, I'm extremely disappointed and considering switching to another provider.


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Lengthy Reimbursement Process

While Fetch does reimburse claims, it takes an inordinate amount of time. I had to make numerous follow-ups for a claim concerning my cat's surgery and was reimbursed after more than one month. The delay was stressful during the period when money was urgently needed. Fetch needs to enhance their processing times to better meet customer expectations.


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Limited Preventive Care Options

Fetch's coverage of preventive care is very minimal compared to competitors. Basic things, like routine dental cleanings and other wellness services, either aren't covered or are offered at an additional cost. With this premium, I was at least expecting them to offer more comprehensive options. While they do have quite decent accident and illness coverages, the lack of preventive care is a big drawback for me.


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Premiums Increased Without Notice

I was highly surprised to see my Fetch premium increase a lot on renewal. No prior intimation was given, and the new rate was nearly doubled from what I initially paid. Their coverage is good, but this sudden hike of costs has made it difficult to continue with them. I'm very disappointed with the lack of transparency about pricing changes.


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Claims Process Needs Improvement

Filing a claim with Fetch can be a tedious process. I?ve had to submit the same documents multiple times because they were misplaced or not processed correctly. While they eventually reimburse claims, the back-and-forth communication is exhausting. Fetch has potential but needs to streamline their claims process to make it less frustrating for customers.


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Coverage Doesn?t Meet Expectations

Fetch sounded comprehensive on paper when I signed up, but in actuality, it's a lot more limited than I expected. There were certain treatments and medications not covered that left me with a larger out-of-pocket expense than projected. The customer service team is polite, but the policy exclusions have me really second-guessing continuing with Fetch long-term.


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Comprehensive Coverage and Quick Claims

This insurance has been a lifesaver with my Labrador. Their comprehensive coverage and swift process regarding claims have made managing unexpected vet bills stress-free. Highly recommend!


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Exceptional Customer Service

Fetch has the best customer service. They answered all my questions and walked me through the policy in detail. I feel great about my cat being taken care of.


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Affordable and Reliable

Fetch has affordable plans for good coverage. It's a great feeling to know my dog is taken care of, which is priceless to me. Claims are turned around quickly.


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Quick Reimbursements

I am very surprised by how quickly Fetch reimbursed my claim. It's been a very smooth process, and days later, the money was in my account. Very pleased!


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Great Dental Coverage

Fetch dental coverage is top-notch. My cat needed surgery to take care of her teeth, and Fetch really took care of most of the costs. So thankful!


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User-Friendly App

Fetch is pretty convenient for managing my dog's insurance. Claims and their status are made so easily, in no time at all. Great user experience!


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Flexible Plans

I like the fact that Fetch allows me flexibility in choosing plans according to my budget and the needs of my pet. That is great, knowing one has options tailor-made.


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Peace of Mind

Knowing that Fetch covers unexpected illnesses and accidents gives me peace of mind. Their extensive coverage ensures my cat gets the best care.


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Great for Older Pets

Fetch doesn't have an upper age limit for enrollment, which fit my senior dog quite well. It's comprehensive, and claims have gone through smoothly so far.


Fetch Pet Insurance

Fetch is a tech-enabled pet wellness company committed to improving the lives of pets and their owners. We offer comprehensive pet insurance coverage across the U.S. and Canada, ensuring your pets receive the care they deserve. We are proud to support Project Street Vet, which provides free veterinary services to the pets of people experiencing homelessness, and to donate millions to life-saving animal adoption shelters. Our groundbreaking technology, the Fetch Health Forecast, uses artificial intelligence and clinical data from over 800,000 dogs to predict future health outcomes with 85% accuracy. We empower pet parents with personalized insights and recommendations to keep their pets healthy and happy.

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United States

Website
fetchpet.com

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