Estate Wine Brokers
3.8/5.0
Levi Powell
3/5.0
21, Apr 2025
Decent Selection, Mixed Experience
Estate Wine Brokers had a decent variety, particularly of French wines. Delivery was delayed, and the tracking was untrustworthy. The wines came in good condition, but customer service was late to respond to my questions regarding the delay. Although the wines were as they were described, the experience was average because of the shipping complications and communication delay.
Genesis Perry
4/5.0
21, Apr 2025
Quality Wines, Some Shipping Concerns
The wines received were of excellent quality, and the site is simple to use. The shipping was a little problematic, though. One bottle came with a partially damaged label, but the wine itself was okay. The packaging could be better. Customer service was prompt but could have been more proactive in solving the packaging problem.
Thomas Butler
2/5.0
21, Apr 2025
Inconsistent Service, Authentic Wines
Although the wines look legitimate and of good quality, the service was uneven. One order was completed rapidly, but the other took a long time, with minimal communication. The search function on the website is also awkward. When I phoned regarding my second order, the customer service representative was not helpful. This leaves me unwilling to place another order.
Kennedy Russell
5/5.0
21, Apr 2025
Excellent Selection, Minor Delay
The rare wines selection is remarkable, and information on the site is thorough. There was some delay in shipping, but the customer service replied promptly to answer questions and straighten out the problem. Wines arrived neatly packaged and unscathed. I would suggest them, notwithstanding the small hitch in shipping.
Julian Barnes
3/5.0
21, Apr 2025
Good Wine, Average Communication
My ordered wine was good and as presented. The communication was mediocre. I had to follow up several times for shipping information. The website is descriptive, but the customer service needs to be more proactive. The packaging was okay, but nothing outstanding.
Skylar Coleman
4/5.0
21, Apr 2025
Reliable Wines, Slow Processing
The wines themselves are consistent and good quality, but the processing of the order was slow. The order shipped in several days, and not much communication occurred in that timeframe. Once shipped, the wines came very quickly and were received in good shape. The choices are good, but the processing could be faster.
Evan Jenkins
2/5.0
21, Apr 2025
Concerns About Authenticity, Poor Service
While the wine tasted fine, I had concerns about its authenticity. The label appeared slightly different from what I expected, and customer service was unhelpful when I inquired. The shipping was also delayed. The overall experience was disappointing, and I'm hesitant to order again.
Bella Howard
5/5.0
21, Apr 2025
Great Wines, Minor Website Issues
The wines are excellent and the choice is commendable. There were a couple of minor faults on the website, but customer service quickly addressed them. The wines arrived on time and were well-packed. I would recommend them, in spite of the minor flaws on the website.
Angel Reed
3/5.0
21, Apr 2025
Decent Selection, Packaging Concerns
Estate Wine Brokers has a good variety of wines. The problem was with the packaging, though. One of the bottles had a broken label, and the box was slightly flattened. The wine itself was okay, but the presentation was bad. Customer service provided a minor discount, but I would have liked better packaging.
Caroline Sullivan
4/5.0
21, Apr 2025
Quality Vintages, Slow Communication
The vintages were of high quality, and the site gave good details. The communication was not prompt, though. There was a delay of several days before I received an answer to my query. When I did get one, it was useful, but the wait was frustrating. The wines were delivered securely packed.
Diego Bell
2/5.0
21, Apr 2025
Inconsistent Quality, Poor Customer Service
The wines were of poor quality. While one bottle was superb, the other had signs of heat spoilage. Customer service was inconsiderate and uncooperative when I complained. The shipping was also slow. I would not recommend them on this basis.
Josephine Barnes
5/5.0
21, Apr 2025
Excellent Rare Wines, Minor Shipping Delay
Their rare wine selection is great, and the site is informative. The shipping was slightly delayed, but customer service kept me informed about the problem. The wines shipped well and were in great shape. I highly recommend them.
Adrian Cook
3/5.0
21, Apr 2025
Good Selection, Average Packaging
Estate Wine Brokers had a decent assortment of wines. The packaging was subpar, though. One bottle came with a slightly dented label. The wine itself was okay, but the presentation was not good. Customer service was quick to respond but could have been more proactive.
Valentina Brooks
4/5.0
21, Apr 2025
Reliable Vintages, Slow Processing Time
The vintages are good and consistent. The order processing was, however, slow. It took a few days for the order to be shipped, and there was minimal communication during this period. After shipping, the wines were delivered promptly and in good condition.
Julian Cox
2/5.0
21, Apr 2025
Concerns About Authenticity, Unhelpful Staff
Though the wine itself tasted okay, I was worried that it was not genuine. The packaging looked slightly different, and when I asked, the personnel was not very helpful. They were also late in shipping it. I would not recommend them due to this experience.
Gianna Gray
5/5.0
21, Apr 2025
Great Selection, Minor Website Glitches
The wines selection is excellent, and the site is informative. There were some minor glitches on the site, but customer service was responsive and quickly corrected them. The wines arrived in a timely fashion and were well-packaged. I highly recommend them.
Miles Diaz
3/5.0
21, Apr 2025
Decent Wines, Packaging Could Be Better
Estate Wine Brokers has good wines, but the packaging is not so good. One of the bottles came with a torn label. The wine itself was okay, but the presentation was not good. Customer service was good but could have been more proactive.
Emilia Hughes
4/5.0
21, Apr 2025
Quality Vintages, Slow Communication
The vintages' quality is very good, and the site has good information. But communication was sluggish. It took days to receive a reply to my query. After receiving the reply, it was good, but the wait was annoying. The wines were properly packaged when they arrived.
Cameron Evans
2/5.0
21, Apr 2025
Inconsistent Quality, Poor Customer Service
The wines themselves were of varied quality. Some were excellent, but others appeared to have suffered heat damage. The customer service was also unwilling and unresponsive when I informed them of the problem. They also took longer than expected to ship. On this basis, I would not recommend them.
Athena Long
5/5.0
21, Apr 2025
Excellent Rare Wines, Minor Shipping Delay
The choice of wines is great, and the site is informative. There was a slight delay in shipping, but customer service was prompt in sending updates and resolving the problem. The wines arrived well-packaged and in great condition. I would recommend them.
Tristan Foster
3/5.0
21, Apr 2025
Good Selection, Average Packaging
Estate Wine Brokers has a decent range of wines. The packaging, though, was mediocre. One bottle came with a slightly torn label. The wine itself was okay, but the presentation was poor. Customer service was prompt but could have been more proactive.
Delilah Myers
4/5.0
21, Apr 2025
Reliable Vintages, Slow Processing Time
The vintages are consistent and of good quality. But the order shipment took a long time. The order took a few days to ship, and communication was not very good during this period. The wines arrived once shipped promptly and in good shape.
Dominic Gomez
2/5.0
21, Apr 2025
Concerns About Authenticity, Unhelpful Staff
Although the wine itself was okay, I was worried that it was not genuine. The label was slightly different, and the employees were no help when I asked. Shipping was also slow. I would not recommend them from this experience.
Catalina Patel
5/5.0
21, Apr 2025
Great Selection, Minor Website Glitches
The wine selection is excellent, and the site is informative. There were some minor technical issues on the site, but customer support was quick to correct them. The wines were delivered on time and well-packed. I would recommend them.
Maxwell Hall
3/5.0
21, Apr 2025
Decent Wines, Packaging Could Be Better
Estate Wine Brokers has good wines, but the packaging is not great. One bottle came with a broken label. The wine itself was okay, but the presentation was poor. Customer service was responsive but could have been more proactive.
Rosalie Perry
4/5.0
21, Apr 2025
Quality Vintages, Slow Communication
The vintages are of great quality, and the site is well-informed. The communication was, however, slow. It took days to receive a response to my query. After receiving a response, it was informative, but the wait was frustrating. The wines were well-packaged.
Xavier Jenkins
2/5.0
21, Apr 2025
Inconsistent Quality, Poor Customer Service
The quality of the wines was inconsistent. One bottle was excellent, but another showed signs of heat damage. Customer service was unhelpful and dismissive when I reported the issue. The shipping was also delayed. I would not recommend them based on this experience.
Genevieve Powell
5/5.0
21, Apr 2025
Excellent Rare Wines, Minor Shipping Delay
The choice of the rare wines is great, and the site is informative. There was a slight delay in delivery, but customer service was prompt in giving updates and sorting out the problem. The wines came well-packaged and in great condition. I would recommend them.
Leonardo Butler
3/5.0
21, Apr 2025
Good Selection, Average Packaging
Estate Wine Brokers' wines were a good choice. But the packaging was mediocre. A bottle of wine came with a dented label. The wine was okay, but presentation was substandard. Customer service was prompt but could have been more proactive.
Lillian Reed
4/5.0
21, Apr 2025
Reliable Vintages, Slow Processing Time
The vintages are consistent and of good quality. The order processing, however, was slow. It took several days for the order to be shipped, and little communication during those days. The wines, when shipped, were received quickly and in good condition.
Doris Griffin
5/5.0
21, Apr 2025
Solid Selection
The selection of wines was extensive. Discovered a few bottles from areas I'd been looking to try. The website was simple and intuitive, and descriptions were informative. Shipping was timely, and the wines arrived nicely packaged.
James Diaz
4/5.0
21, Apr 2025
Good Experience
Purchased a pair of bottles of Italian wine. It was easy to do, and the wines were as advertised. Although there was some delay in shipping, customer service was responsive and competent.
Shirley Hayes
5/5.0
21, Apr 2025
Reliable Source
Estate Wine Brokers offered a smooth experience. Their knowledge of rare wines is apparent. The bottles were in great condition, and the entire transaction was smooth. Would use them again for future purchases.
John Myers
4/5.0
21, Apr 2025
Pleasant Purchase
The website is well-organized, and it is easy to navigate their large collection. The wine was shipped securely packaged. The price was reasonable, and the quality of the wine was as described.
Mildred Young
5/5.0
21, Apr 2025
Excellent Service
The staff at Estate Wine Brokers provided great customer service. They assisted me in locating a particular vintage I was searching for. The shipping was quick, and the wine was delivered in excellent condition.
Donald Peterson
4/5.0
21, Apr 2025
Decent Wine Selection
The Bordeaux wines were very good. The prices were reasonable, and the wines were delivered promptly. The experience was good overall.
Helen Wright
5/5.0
21, Apr 2025
Smooth Transaction
The experience of purchasing wine from Estate Wine Brokers was smooth. The site is easy to navigate, and the checkout was seamless. The wine was properly packaged and shipped with no problems.
George Mitchell
4/5.0
21, Apr 2025
Satisfactory Experience
The wines that I purchased were shipped in a timely manner and in good shape. The choice is varied, and the descriptions are true to form. A great resource for wine lovers.
Dorothy Hill
5/5.0
21, Apr 2025
Great Wine Source
Estate Wine Brokers is an excellent place to find rare and unusual wines. The customer service is top-notch, and the shipping is trustworthy. The wines are always carefully packaged.
Ronald Campbell
4/5.0
21, Apr 2025
Worth Checking Out
The site has a large selection of wines from various regions. The prices are fair, and the wines are shipped safely. A good choice for wine enthusiasts.
Margaret Parker
5/5.0
21, Apr 2025
Quality Wines
The wines at Estate Wine Brokers are always of excellent quality. The service is superb, and shipping is quick and trustworthy.
Edward Evans
4/5.0
21, Apr 2025
Good Range of Wines
The variety of wines offered is very large, ranging from rare and difficult-to-find wines. The ordering process was simple, and the wines were delivered in good condition.
Ruth Edwards
5/5.0
21, Apr 2025
Dependable Wine Broker
Estate Wine Brokers is a reliable wine broker. The wines are genuine, and the service is great. The delivery is quick, and the packaging is secure.
Paul Collins
4/5.0
21, Apr 2025
Solid Wine Provider
The site is simple to use, and the wines on offer are impressive. The prices are reasonable, and the wines are dispatched in good time.
Virginia Stewart
5/5.0
21, Apr 2025
Excellent Selection
The wines on offer are top-notch, particularly for those seeking uncommon vintages. The customer service is prompt, and the shipping is safe.
Steven Sanchez
4/5.0
21, Apr 2025
Reliable Platform
Estate Wine Brokers offers a safe platform to purchase fine wines. The wines are genuine, and the service is prompt. The packaging is secure.
Frances Morris
5/5.0
21, Apr 2025
Great Service
The service offered by Estate Wine Brokers is excellent. The staff is helpful and knowledgeable, and the shipping is quick. The wines are always in good condition.
Kenneth Rogers
4/5.0
21, Apr 2025
Good Experience Overall
Overall, the experience with Estate Wine Brokers was excellent. The website is easy to use, and the wines are varied. The shipping was on time.
Betty Reed
5/5.0
21, Apr 2025
Trustworthy Wine Broker
Estate Wine Brokers is a reputable wine broker. The wines are genuine, and the service is trustworthy. The staff is helpful and prompt.
Brian Cook
4/5.0
21, Apr 2025
Decent Selection
The variety of wines is adequate, particularly for those who love European wines. The prices are reasonable, and the shipping is safe.
Lois Morgan
5/5.0
21, Apr 2025
Wonderful Wine Source
Estate Wine Brokers is an excellent place for locating unusual and rare wines. The customer support is superb, and the shipping is dependable.
Jerry Bell
4/5.0
21, Apr 2025
Pleasant Buying
The purchasing experience was enjoyable. The site is well laid out, and the wine selection is extensive. The wines were received in good shape.
Barbara Murphy
5/5.0
21, Apr 2025
Reliable and Efficient
Estate Wine Brokers is efficient and trustworthy. The wines are genuine, and the service is first-class. The shipping is secure and quick.
Dennis Bailey
4/5.0
21, Apr 2025
Good Wine Choices
The site provides a fine choice of wines from different regions. The prices are fair, and the wines arrive in good time.
Patricia Rivera
5/5.0
21, Apr 2025
Great Platform
The site is excellent for discovering and buying quality wines. The customer care is friendly, and the shipping is dependable.
Roger Cooper
4/5.0
21, Apr 2025
Smooth Experience
Purchasing from Estate Wine Brokers was easy. The variety of bottles was adequate, and the shipping was prompt.
Mary Richardson
5/5.0
21, Apr 2025
Authentic Wines
The wines I got were genuine and in great shape. The staff was cooperative and informed.
Harold Cox
4/5.0
21, Apr 2025
Quick Delivery
The delivery was prompt, and the wines were properly packaged. The variety was adequate for my purposes.
Linda Howard
5/5.0
21, Apr 2025
Knowledgeable Help
The staff offered informed help when I needed information about certain vintages.
Walter Ward
4/5.0
21, Apr 2025
Fair Pricing
Prices were reasonable, and the site was simple to navigate. I found what I wanted without difficulty.
Nancy Torres
5/5.0
21, Apr 2025
Excellent Packaging
Packaging was superb, allowing the bottles to be safely shipped. The wines were as stated.
Eugene Peterson
4/5.0
21, Apr 2025
Responsive Team
The staff was prompt with my questions and gave useful responses.
Alice Gray
5/5.0
21, Apr 2025
Variety of Selection
The number of wines in stock was astonishing. I located some unusual bottles I hadn't seen before.
Lawrence Ramirez
4/5.0
21, Apr 2025
Timely Shipping
The shipping was on time, and the wines arrived in good health. I would order from them again.
Edna James
5/5.0
21, Apr 2025
Easy Checkout
Checkout was simple and straightforward. I liked the simple instructions.
Howard Watson
4/5.0
21, Apr 2025
Good Communication
The communication during the process was excellent. They updated me on the status of my order.
Rose Brooks
5/5.0
21, Apr 2025
Impressive Inventory
Estate Wine Brokers has an extensive selection of fine wines. They are a trusted source.
Albert Kelly
4/5.0
21, Apr 2025
Satisfying Order
The order was fulfilling, and the wines exceeded my expectations.
Irene Sanders
5/5.0
21, Apr 2025
Secure Packaging
The safe packaging guaranteed that the bottles were received without damage.
Roy Price
4/5.0
21, Apr 2025
Reliable Service
The service was trustworthy, and I got my order on time.
Esther Bennett
5/5.0
21, Apr 2025
Helpful Support
The support staff was supportive and responded quickly to my inquiries.
Arthur Wood
4/5.0
21, Apr 2025
Good Wine Quality
The quality of the wines was satisfactory, and I enjoyed my purchase.
Joan Barnes
5/5.0
21, Apr 2025
Convenient Purchase
The purchase was hassle-free, and the website was user-friendly.
Carl Ross
4/5.0
21, Apr 2025
Prompt Response
The company provided quick answers to my queries.
Evelyn Henderson
5/5.0
21, Apr 2025
Great Wine Choices
This company has an excellent range of wine options.
Joyce Jenkins
5/5.0
21, Apr 2025
Wine Arrived Quickly
The wine was received in a timely fashion and in good shape.
Ernest Perry
4/5.0
21, Apr 2025
Order as Described
The product that was ordered arrived as advertised.
Louis Hughes
4/5.0
21, Apr 2025
Easy to find Wine
The site is easy to locate what you are looking for.
Beverly Butler
2/5.0
21, Apr 2025
Inconsistent Condition
Although the site features an extensive range, the quality of the received bottles varied. One bottle, an eagerly awaited vintage, also reflected the improper storage, with the cork crumbling when opened. The flavor was abnormal, indicating heat damage. Reaching out to customer service got a generic explanation regarding natural differences in wine, which was useless. Such a high-end service deserves better quality control. Quality delivered did not meet the price paid.
Raymond Simmons
3/5.0
21, Apr 2025
Slow Communication
The first purchase was fine, but subsequent communication was slow. Queries regarding shipping and storage were greeted with delays, sometimes taking days to get an answer. This slowness caused undue stress. The site's guarantee of expert service did not materialize when it came to answering specific questions. The processing of a request for information regarding a particular vineyard was particularly slow.
Tammy Gonzales
2/5.0
21, Apr 2025
Packaging Concerns
The packaging, although appearing to be sturdy, was not able to safeguard a fragile bottle in transport. A rare white wine was received with a broken seal, probably as a result of improper handling. Although a replacement was provided, it took a long time and much effort. The entire experience was tainted by the initial damage and the ensuing bother of getting the problem solved. For a company handling rare wines, greater caution in packaging is necessary.
Philip Bryant
3/5.0
21, Apr 2025
Variable Pricing
The rates quoted on the website varied wildly, at times over hours. It was then hard to establish a fair market value. Although fluctuation in markets is normal, there was what seemed to be too much volatility. A check with other brokers showed discrepancies. Lack of transparency in making changes in pricing adjustments was frustrating. More transparent guidelines should be given on the website regarding pricing policies.
Judy Alexander
2/5.0
21, Apr 2025
Authentication Issues
There were questions about the authenticity of one particular bottle. Although the wine was supposed to taste like that, the label and capsule seemed just a bit off from what could be found in respected references. Asking for a certificate of authenticity was refused. The ambiguity of papers cast doubt on the origin of the wine. For a business that deals with unusual wines, this is a serious mistake. Stronger authentication procedures are required.
Todd Russell
3/5.0
21, Apr 2025
Shipping Delays
While the site advertises prompt shipping, delivery was slower than anticipated. The tracking information was not specific, and status updates were slow. Inquiries with the shipping company did not give much information. A concern over temperature control during shipping was raised by the delay, particularly for the older vintages. Improved tracking and more stable shipping companies would enhance customer satisfaction.
Kimberly Griffin
2/5.0
21, Apr 2025
Customer Service Shortcomings
The customer service staff remained oblivious to a very direct question about the history of storage for one of their wines. The replies were not at all personalized but rather standard ones that failed to answer the comprehensive questions. Being asked to communicate with an expert was rejected. The absence of personalized care was a great disappointment. For a business that claims to offer specialized service, the customer service fell short.
Ethan Miller
3/5.0
21, Apr 2025
Website Navigation Issues
It was hard to navigate the site to locate certain vintages. The search filters were not reliable, and the design was confusing. This hindered the ability to navigate the large inventory in an efficient manner. The site requires a more intuitive interface and improved search. Enhanced product listing organization would be helpful.
Olivia Wilson
2/5.0
21, Apr 2025
Condition Discrepancies
The condition of the bottle as described did not meet the received item. The site indicated "excellent condition," yet the bottle had evidence of label wear and fill level problems. That inconsistency bred distrust. For a firm that handles special wines, it is important to be precise when describing conditions. Improved quality control and more descriptive wording are in order.
Noah Davis
3/5.0
21, Apr 2025
Inaccurate Vintage Information
The old stock details on the website were off for some bottles. This generated confusion and prompted further research in order to validate the correct vintage. Although mistakes can occur, consistency is needed for a firm that deals with old wines. More diligent authentication of information must be done.
Emma Garcia
2/5.0
21, Apr 2025
Poor Refund Process
Getting back a broken bottle was a hassling experience. The refund got delayed, and there was minimal communication regarding its status. The return policy of the company was declared but was not carried out effectively. An efficient and open refund system needs to be employed.
Liam Rodriguez
3/5.0
21, Apr 2025
Limited Selection in Certain Regions
While the site has an enormous selection, some areas of the country were lacking. The company should introduce more variety into its selection. More variety would make the site more appealing to a broader scope of wine connoisseurs.
Ava Martinez
2/5.0
21, Apr 2025
High Shipping Costs
The shipping fees were too high, particularly for international shipments. This rendered some bottles too expensive to buy. Secure shipping is crucial, but the fees need to be more affordable. The business needs to look into cheaper shipping methods.
William Anderson
3/5.0
21, Apr 2025
Lack of Expert Advice
There is no detailed expert wine pairing and wine storage advice on the website. Descriptions are offered but without personalized advice. The business could include an expert consultation feature. More detailed information would improve the experience for customers.
Sophia Hernandez
2/5.0
21, Apr 2025
Damaged Labels
A few bottles had cracked labels, which is not acceptable when handling special wines. The labels were broken or had stains on them, destroying the visual appeal of the bottles. The wine in itself was okay, but the presentation was suboptimal. Better care and packaging are essential.
James Taylor
3/5.0
21, Apr 2025
Inconsistent Stock Levels
Stock levels posted on the site were not always current. Bottles being posted as in stock were occasionally out of stock when the order was placed. This was frustrating and necessitated substitute choices. The site should include current stock information.
Isabella Lopez
2/5.0
21, Apr 2025
Poor Website Functionality
The site regularly crashed and took time to load. This made browsing and buying a chore. The functionality of the site must improve. A more stable and speedy website is a necessity.
Benjamin Moore
3/5.0
21, Apr 2025
Limited Information on Producers
The website provided limited information on the wine producers. Detailed profiles and vineyard information were lacking. The company should provide more comprehensive producer information. Enhanced background details would be beneficial.
Charlotte Gonzalez
2/5.0
21, Apr 2025
Inadequate Temperature Control
Concerns arose about the temperature control during shipping. Older vintages require precise temperature management. The lack of clear information on temperature control protocols was troubling. The company should provide more transparency in their shipping practices.
Lucas Jackson
3/5.0
21, Apr 2025
Difficulty in Contacting Specialists
Accessing a wine expert for detailed questions was not easy. The overall customer care department was unable to give thorough answers. Giving customers direct access to experts would enhance the shopping experience.
Amelia Perez
2/5.0
21, Apr 2025
Misleading Descriptions
The descriptions of the wines were sometimes deceptive. A wine labeled as "full-bodied" was light. Inaccuracies of this kind led to disappointment. More precise and detailed descriptions are required.
Henry Thompson
3/5.0
21, Apr 2025
Lengthy Authentication Process
The rare bottle authentication process was time-consuming and tedious. Issuance of documents required more than the anticipated time. A better authentication process will be necessary.
Abigail White
2/5.0
21, Apr 2025
Inconsistent Fill Levels
Some bottles had inconsistent fill levels, which suggested storage problems. This was cause for concern over the quality of the wine. Tighter quality control is necessary.
Alexander Harris
3/5.0
21, Apr 2025
Lack of Regional Expertise
The site did not have in-depth regional knowledge. Regional questions specific to lesser-known areas were not fully answered. The firm should improve its regional knowledge.
Madison Sanchez
2/5.0
21, Apr 2025
Complicated Ordering Process
The ordering procedure was overly complex. Several steps and confusing directions made it hard to make the purchase. There needs to be a more simplified ordering process.
Daniel Clark
3/5.0
21, Apr 2025
Slow Order Processing
Slower than usual was order processing. Delayed tracking information created doubts about delivery. Customer service did not do much to offer an update. Waiting a bit, and communication would be better.
Elizabeth Ramirez
2/5.0
21, Apr 2025
Incorrect Bottle Received
Received an incorrect bottle. To rectify the mistake took some time and frustration. Customer service took their time to respond. The replacement showed up eventually, but the entire experience was not convenient.
Michael Lewis
3/5.0
21, Apr 2025
Packaging Issues
Packaging was not up to par. A bottle came with a broken label, which is not good for collectible wines. The wine inside was okay, but the presentation was bad. There needs to be more care.
Victoria Robinson
2/5.0
21, Apr 2025
Inconsistent Wine Condition
The state of the wine was inconsistent. One bottle had heat damage, even though the company said they stored it properly. This makes one wonder about their handling process. Not trustworthy with older vintages.
Matthew Walker
3/5.0
21, Apr 2025
Vague Product Descriptions
Product descriptions were not detailed and it was hard to measure wine quality. Storage and provenance details were scarce. Required more details prior to buying.
Eleanor Young
2/5.0
21, Apr 2025
High Shipping Fees
The shipping charges were too high, particularly for a small order. This dissuaded the overall purchase somewhat. The charges need to be affordable for repeat customers.
Joseph Allen
3/5.0
21, Apr 2025
Customer Service Unresponsive
The customer service was not responsive to queries. Queries regarding a certain vintage were not addressed. The communication needs improvement to provide a better customer experience.
Samantha King
2/5.0
21, Apr 2025
Website Navigation Difficulties
Navigation on the website was troublesome. Specific wines were hard to locate because of inadequate search capabilities. The website requires an easier-to-use interface.
David Wright
3/5.0
21, Apr 2025
Authentication Concerns
Concerns were expressed about the legitimacy of a bottle. Asking for proof of origin was resisted. There has to be greater transparency about authentication.
Scarlett Scott
2/5.0
21, Apr 2025
Delayed Shipping Updates
Shipping status was delayed and incorrect. Tracking was not accurate, inducing worry regarding delivery. More accurate tracking and status updates are needed.
Andrew Torres
3/5.0
21, Apr 2025
Inaccurate Inventory Levels
Inventory in the website was not correct. Wines displayed as available were out of stock. This induced frustration and a need for an alternative choice.
Nora Nguyen
2/5.0
21, Apr 2025
Poor Refund Process
The refund procedure was slow and cumbersome. The return of a broken bottle was longer than anticipated. Communication on the status of the refund was limited.
Christopher Hill
3/5.0
21, Apr 2025
Limited Regional Selection
The choice of wines from some regions was restricted. Particular vintages from small-scale producers were hard to source. Greater variety is required.
Lillian Flores
2/5.0
21, Apr 2025
Damaged Corks
Some bottles had bruised corks, suggesting storage problems. This created doubts about the quality of the wine. Greater care in storage is necessary.
Joshua Green
3/5.0
21, Apr 2025
Misleading Vintage Information
Vintage details on the website were inaccurate. This led to confusion and necessitated further investigation. More precise information should be given.
Hazel Adams
2/5.0
21, Apr 2025
Inconsistent Fill Levels
Fill levels on certain bottles were uneven, implying potential storage issues. Quality control must be better.
Anthony Nelson
3/5.0
21, Apr 2025
Difficult Contacting Specialists
Getting in touch with a wine expert to answer specific questions was difficult. The overall customer service could not give detailed answers.
Grace Baker
2/5.0
21, Apr 2025
Misleading Descriptions
Wine descriptions were inaccurate. A wine labeled as full-bodied was actually light. There must be more accurate and precise descriptions.
Kevin Hall
3/5.0
21, Apr 2025
Lengthy Authentication
Authentication process was time-consuming. Submission of required documents took longer than anticipated. Streamlining of this process would be useful.
Penelope Rivera
2/5.0
21, Apr 2025
Complicated Ordering
Ordering process was complex. Several steps and confusing directions created difficulties. Streamlined ordering process would be useful.
Nicholas Campbell
3/5.0
21, Apr 2025
Minimal Producer Information
Information of the producer was scanty. Descriptive profiles and vineyard details were not available. Fuller details would be useful.
Riley Mitchell
2/5.0
21, Apr 2025
Inadequate Temperature Control
Temperature control during shipping was a concern. Older vintages need careful temperature control. Greater transparency in shipping is required.
Samuel Carter
3/5.0
21, Apr 2025
Website Glitches
Website had frequent crashes and slow loading. This made it hard to browse and buy. The website requires improvement.
Chloe Roberts
2/5.0
21, Apr 2025
Inconsistent Stock
Inconsistent stock levels. Bottles advertised as in stock were occasionally out of stock. Real-time stock levels are required.
Caleb Gomez
3/5.0
21, Apr 2025
Limited Expert Advice
No expert advice on wine pairing and storage. Although descriptions are given, personalized advice is not available.
Mila Phillips
5/5.0
21, Apr 2025
Exceptional Selection and Service
Estate Wine Brokers has always delivered an outstanding experience. Their collection of rare and fine wines is simply outstanding, appealing to both experienced collectors and those seeking something unique. The site is well-structured, allowing for easy browsing and identification of specific vintages. The customer service staff is knowledgeable and attentive, always willing to answer any questions or address any concerns. Shipping is very fast and the wines are securely packed to reach in the finest state. A most reliable source.
Ryan Evans
4/5.0
21, Apr 2025
Reliable Source for Fine Wines
The scope of their stock is a reflection of their extensive experience in the wine trade. The ordering process was simple, and the wines were received in perfect condition, well-packed. The website descriptions were correct and helpful. Although there was a brief lag in shipping confirmation, the customer service department was prompt in responding to my question. A reliable option for acquiring quality wines.
Aria Turner
5/5.0
21, Apr 2025
Impressive Rare Wine Collection
For someone looking for hard-to-find and rare wines, Estate Wine Brokers is a treasure trove. The collection is carefully handpicked with expert opinion, and the wines are stored and shipped with great care. The site has exhaustive details about each bottle, such as provenance and condition. The customer service is first-rate, with personalized advice. The wines reached us on time and were packaged to ensure they were safe from any possible damage. A premier service for those who love wine.
Nathan Diaz
4/5.0
21, Apr 2025
Great Experience with Vintage Wines
The experience of buying vintage wines through Estate Wine Brokers was great. The wines were well-conditioned, and the detailed description made it easy to make good choices. The packaging was secure, which ensured the bottles reached me in good condition. The customer service was good, responding to my queries on time. The shipping was prompt, and the overall transaction was seamless. A good choice for vintage wines.
Ellie Parker
5/5.0
21, Apr 2025
Excellent Customer Support and Quality
Estate Wine Brokers is differentiated by its wonderful customer service and the quality of its wines. The staff is knowledgeable and friendly, offering one-on-one help. The website is user-friendly, and the descriptions are comprehensive. The wines are packaged well and shipped out quickly. The entire experience was smooth and pleasant. A very reliable source of fine wines.
Adam Cruz
4/5.0
21, Apr 2025
Dependable for Rare Finds
Estate Wine Brokers has been a reliable source for rare wine discoveries. The inventory is broad, and the wines are well-preserved. The site is easy to use, and ordering is easy. The customer service staff is courteous and attentive. The shipping is trustworthy, and the wines are delivered safely packaged. A reliable option for wine collectors.
Hannah Edwards
5/5.0
21, Apr 2025
Smooth Transaction and Quality Wines
The deal with Estate Wine Brokers was extremely seamless. The site is neatly arranged, and checkout is convenient. The wines arrived on time and were wrapped beautifully, in flawless condition. The wines' quality was even better than expected. The customer support was first-class, quick and informative responses. An outstanding experience.
Justin Collins
4/5.0
21, Apr 2025
Reliable and Professional Service
Estate Wine Brokers is a trustworthy and professional service. The site is well laid out and easy to get around, and the variety of wines is great. The wines arrived as promised, well packed. The customer service is good and prompt. Shipping was prompt, and overall, it was a good experience. A reputable place to buy fine wines.
Zoey Reyes
5/5.0
21, Apr 2025
Top-Notch Wine Broker
Estate Wine Brokers is an excellent wine broker. Their knowledge and commitment to quality are reflected in their offering and service. The site is informative, and the ordering is smooth. The wines were delivered on time and packaged with excellent care. The customer service is top-notch, offering personalized support. A strongly recommended option.
Tyler Stewart
4/5.0
21, Apr 2025
Consistent Quality and Service
The quality of wine and service offered by Estate Wine Brokers are consistent. The site is neat, and descriptions are correct. The wines are received in excellent condition, nicely packaged. Customer service is responsible and friendly. The shipping is dependable, and the experience as a whole is good. A trustworthy source of wine for all.
Aubrey Morris
5/5.0
21, Apr 2025
Exceptional Wine Selection
The wine selection is excellent at Estate Wine Brokers. The range of wines and their quality are amazing. The website is user-friendly, and the descriptions are accurate. The wines were delivered in a timely manner and well-packed. The customer service is first-rate with personalized help. An excellent option for wine enthusiasts.
Brandon Morales
4/5.0
21, Apr 2025
Reliable for Fine Vintages
Estate Wine Brokers is a trusted provider of fine vintages. They know rare wine well in terms of selection and service. Their site is easy to use, and the order process is a breeze. Wines arrived beautifully, packaged with care. The customer service people are prompt and friendly. A trusted choice.
Addison Murphy
5/5.0
21, Apr 2025
Excellent Service, Great Wines
The whole experience with Estate Wine Brokers was great. The service was excellent, and the wines were of superior quality. The site is simple to use, and the descriptions are comprehensive. The wines arrived when promised and were carefully packaged. The customer service is superb, with personalized support. A highly recommended service.
Austin Cook
4/5.0
21, Apr 2025
Trustworthy Wine Provider
Estate Wine Brokers is a reliable provider of wine. Their inventory is impressive, and the wines are in great shape. The website is user-friendly, and ordering is easy. The customer support staff is efficient and friendly. The shipping is dependable, and the wines come well packaged. A good option for wine enthusiasts.
Madelyn Rogers
5/5.0
21, Apr 2025
Seamless Wine Purchase
The smooth wine buying experience at Estate Wine Brokers was stunning. The website is neatly laid out, and the checkout was a breeze. The wines arrived on time and were packaged nicely. The quality of the wines was beyond expectations. The customer service was fantastic, with quick and useful answers. An outstanding experience.
Dylan Gutierrez
4/5.0
21, Apr 2025
Reliable Wine Source
Estate Wine Brokers is a reliable wine source. The selection is diverse, and the wines are in excellent condition. The website is user-friendly, and the ordering process is straightforward. The customer service team is responsive and helpful. The shipping is reliable, and the wines arrive securely packaged. A dependable choice for wine enthusiasts.
Audrey Ortiz
5/5.0
21, Apr 2025
Top-Tier Wine Broker
Estate Wine Brokers is a first-class wine broker. Their professionalism and commitment to quality are apparent. The site is informative, and the ordering process is smooth. The wines arrived on time and were packaged carefully. The customer service is outstanding, offering personal help. A highly recommended source.
Cole Morgan
4/5.0
21, Apr 2025
Consistent Quality
The quality of wines and service from Estate Wine Brokers is consistently good. The website is properly organized, and the descriptions are correct. The wines were received in good condition, well-packed. The customer service is quick to respond and assist. The shipping is prompt, and the overall experience is good.
Brooklyn Cooper
5/5.0
21, Apr 2025
Exceptional Selection
The excellent choice of wines at Estate Wine Brokers is a great feature. The quality and range of wines are outstanding. The site is straightforward to use, and the text is descriptive. The wines arrived in good time and were beautifully packed. The service from customers is superb. A great pick.
Logan Peterson
4/5.0
21, Apr 2025
Reliable for Vintages
Estate Wine Brokers is trustworthy for quality vintages. Their knowledge of rare wines is apparent. The site is easy to navigate, and the ordering process is easy. The wines were received in great condition, well-packaged. The customer service staff is responsive and friendly. A trustworthy option.
Paisley Bailey
5/5.0
21, Apr 2025
Excellent Service
The whole experience was great. The service was outstanding, and the wines were excellent. The website is simple to use, and the descriptions are comprehensive. The wines arrived quickly and were wrapped with care. The customer service is great.
Carter Reed
4/5.0
21, Apr 2025
Trustworthy Provider
Estate Wine Brokers is a reliable wine supplier. Their range is impressive, and the wines are in good condition. The site is user-friendly, and the ordering process is straightforward. The customer service staff are responsive and helpful. The shipping is reliable.
Everly Kelly
5/5.0
21, Apr 2025
Seamless Purchase
The easy wine buying experience was great. The website is well-designed, and the checkout is simple. The wines came on time and were carefully packed. The wines were of expected higher quality. The customer service was great.
Owen Howard
4/5.0
21, Apr 2025
Reliable Source
Estate Wine Brokers is a trusted source of wine. The range is varied, and the wines are all in good condition. The site is easy to navigate, and the ordering process is simple. The customer service is quick to respond and will assist. The shipping is dependable.
Stella Ramos
5/5.0
21, Apr 2025
Top-Tier Broker
Estate Wine Brokers is an outstanding wine broker. Their knowledge and commitment to excellence are apparent. The site is informative, and the ordering was effortless. The wines arrived quickly and were wrapped with extreme care. The customer service is first-rate.
Landon Kim
5/5.0
21, Apr 2025
A Collector's Dream Come True
Estate Wine Brokers has always met and exceeded my expectations as a discerning wine collector. They have the largest inventory of vintage and rare wines that one can find, with a very clear understanding of the market. The website is a treasure trove, boasting detailed tasting notes, provenance, and condition reports, which are indispensable for informed buying. The customer service department is highly knowledgeable and responsive, always ready to go the extra mile to help. Shipping is carefully managed, with wines delivered in perfect condition, a reflection of their careful packaging and temperature management. For anyone serious about establishing a fine wine collection, Estate Wine Brokers is an invaluable resource.
Willow Cox
4/5.0
21, Apr 2025
Reliable Partner for Wine Investments
As an investor who sees wine as an investment, having a trusted partner is essential. Estate Wine Brokers has been just that. Their market knowledge and access to highly sought-after vintages are priceless. The site is user-friendly, making research and navigation simple. The fact that the team knows what to look for in terms of wine quality and authenticity is comforting. Although there was a slight hitch in a recent delivery, the communication was open, and the problem was resolved within a short time. The wines were in perfect condition, well-packaged. Estate Wine Brokers is a reliable option for investors who want to invest in fine wines.
Gabriel Ward
5/5.0
21, Apr 2025
Personalized Service and Exceptional Quality
The degree of customized service offered by Estate Wine Brokers is just exceptional. From the first call to the delivery, the staff's attention to detail is conspicuous. Their knowledge of rare wines is impressive, and they actually listen to customers' preferences. The site is a joy to navigate, with good descriptions and high-quality photographs. The wines are handled and shipped with the greatest of care, so they arrive in pristine condition. The customer service is quick and informed, making the whole buying process easy. Estate Wine Brokers stands out among fine wine companies.
Maya Richardson
4/5.0
21, Apr 2025
A Trusted Source for Vintage Finds
Finding a reliable source for vintage wines is a treasure, and Estate Wine Brokers has been just that. Their older vintages selection is exceptional, with every bottle carefully examined for quality and authenticity. The site offers full information, including storage history and condition reports. Individual tastes are catered to in their recommendations, the expertise of the team clearly evident. Although a recent purchase took a little longer to dispatch than anticipated, communication was superb, and the wines arrived perfectly. Estate Wine Brokers is a reliable partner for wine enthusiasts.
Jack Watson
5/5.0
21, Apr 2025
Seamless Experience from Start to Finish
The entire experience with Estate Wine Brokers was seamless and enjoyable. Their website is user-friendly, making it easy to browse their extensive collection. The detailed descriptions and tasting notes provided are invaluable for making informed choices. The customer service team is responsive and knowledgeable, always ready to assist with any questions. Shipping is quick and the wines are delivered securely packaged, which guarantees that they arrive in great condition. The quality of the wines was beyond my expectations, and I am thankful for the special service. Estate Wine Brokers is an exceptional wine broker.
Violet Brooks
4/5.0
21, Apr 2025
Expertise and Reliability in Rare Wines
Estate Wine Brokers has shown expertise and dependability in dealing with vintage wines. Their inventory is remarkable, and the wines are warehoused and shipped with extreme care. The site offers extensive information on every bottle, including provenance and condition. The customer service staff are knowledgeable and attentive. Although a recent shipment had a slight delay, the communication was open, and the matter was rectified quickly. The wines arrived in perfect condition, well packaged. Estate Wine Brokers is a reliable source of rare wines.
Luke Chavez
5/5.0
21, Apr 2025
Consistently High Standards
The high standards consistently met by Estate Wine Brokers are admirable. From the character of their wines to the degree of customer service, they are superb in all ways. The site is efficiently designed, allowing one to easily locate individual vintages. The extensive descriptions and tasting notes are priceless. The wines are packaged with care and shipped quickly, arriving in pristine condition. The customer service staff is informed and prompt. Estate Wine Brokers is a sound and reliable wine broker.
Naomi Wood
4/5.0
21, Apr 2025
A Dependable Partner for Wine Enthusiasts
Identifying a reliable companion for wine aficionados is very important, and Estate Wine Brokers has shown to be a reliable one. Their collection of fine wines is vast, and the quality never falters. The website is easy to navigate, and the ordering is simple. Customer service is available and courteous. Although a recent purchase took a little longer to receive, the communication was great, and the wines were in excellent condition. Estate Wine Brokers is a good option for wine collectors.
Aiden James
5/5.0
21, Apr 2025
Exceptional Service and Quality Wines
The superior service and quality wines offered by Estate Wine Brokers are impressive indeed. The staff is highly informed and courteous, offering personalized services. The site is convenient to use, with in-depth descriptions. The wines are specially packaged and dispatched quickly, so they arrive in fine condition. The customer service is timely and supportive, making the whole shopping process a breeze. Estate Wine Brokers stands out among fine wine companies.
Lena Bennett
4/5.0
21, Apr 2025
Trustworthy for Fine Vintages
Estate Wine Brokers has been a reliable source for high-quality vintages. Their knowledge of rare wines is reflected in their inventory and customer service. The site is easy to navigate, and the ordering process is simple. The wines were received in perfect condition, well-packaged. The customer service staff is friendly and responsive. Although a recent shipment was delayed briefly, the communication was open, and the problem was corrected quickly. Estate Wine Brokers is a reliable option.
Isaac Gray
5/5.0
21, Apr 2025
Top-Notch Wine Broker Experience
The whole experience with Estate Wine Brokers was of the highest order. Their commitment to quality and expertise are reflected in their range and service. The site is informative, and ordering is trouble-free. The wines were delivered on time and carefully packaged to ensure they reached us in ideal condition. Customer service is outstanding, with personal help available. Estate Wine Brokers is an extremely recommended option for wine drinkers.
Hazel Mendoza
4/5.0
21, Apr 2025
Consistent Quality and Professional Service
The quality of wines and professional service offered by Estate Wine Brokers are consistent. The website is well-planned, and the descriptions are correct. The wines came in immaculate condition, properly packaged. The customer service is prompt and efficient. Although a recent purchase took a little longer to ship, the communication was top-notch, and the wines came in pristine condition. Estate Wine Brokers is a trustworthy source of wines for connoisseurs.
Eli Ruiz
5/5.0
21, Apr 2025
Exceptional Selection and Expertise
The wide range of wines and experience reflected by Estate Wine Brokers are simply overwhelming. The variety of wines offered is excellent. The site is very user-friendly, and descriptions are elaborate. The wines delivered quickly and in fine condition after excellent packaging. Customer service is excellent, delivering one-on-one care. Estate Wine Brokers is an outstanding option for people who love wines.
Aurora Hughes
4/5.0
21, Apr 2025
Reliable for Rare Finds and Vintages
Estate Wine Brokers has been a consistent source for fine vintages and unusual finds. They are obviously experienced with rare wine in the wines they select and the way they serve. The site is easy to use, and the order process is a breeze. Wines arrived beautifully, carefully packed. The customer service department is prompt and efficient. Although a recent shipment was delayed slightly, the communication was open, and the problem was resolved quickly. Estate Wine Brokers is a reliable option.
Aaron Price
5/5.0
21, Apr 2025
Excellent Service and Top-Quality Wines
The overall experience with Estate Wine Brokers was superb. The service offered was impeccable, and the wines were of high quality. The website is convenient to use, and the descriptions are comprehensive. The wines were delivered on time and packaged with care. The customer service is great, offering personalized attention. Estate Wine Brokers is a highly recommended service.
Savannah Alvarez
4/5.0
21, Apr 2025
Trustworthy Wine Provider and Helpful Staff
Estate Wine Brokers is a reputable wine supplier. Their inventory is vast, and the wines are in great shape. The website is user-friendly, and ordering is straightforward. The customer service staff is quick to respond and courteous. Although a recent purchase took a little longer to fill, the communication was great, and the wines were in top condition. Estate Wine Brokers is a reliable option for wine collectors.
Jeremiah Castillo
5/5.0
21, Apr 2025
Seamless Wine Purchase and Delivery
The seamless wine purchase experience with Estate Wine Brokers was impressive. The website is well-organized, and the checkout process is easy. The wines arrived promptly and were packaged with great care. The quality of the wines exceeded my expectations. The customer service was excellent, providing timely and helpful responses. Estate Wine Brokers is a fantastic experience.
Claire Sanders
4/5.0
21, Apr 2025
Reliable Wine Source and Timely Shipping
Estate Wine Brokers is a trustworthy source of wine. The variety is broad, and the wines are well-preserved. The site is easy to navigate, and ordering is simple. The customer service staff is quick to respond and assist. Although a recent delivery was delayed by a short period, the communication was open, and the matter was addressed immediately. Estate Wine Brokers is a reliable option for wine consumers.
Josiah Patel
5/5.0
21, Apr 2025
Top-Tier Wine Broker and Expert Staff
Estate Wine Brokers is an elite wine broker. They take pride in what they do. The website is helpful, and the order process is hassle-free. The wines were received right on time and were very well packaged. Customer service is excellent, offering individualized attention. Estate Wine Brokers is highly recommended.
Lucy Myers
5/5.0
21, Apr 2025
A Wine Collector's Sanctuary
Estate Wine Brokers has indeed become a haven for my wine collecting hobby. Their handpicked selection of rare and outstanding wines is a reflection of their profound knowledge of the world of wine. The site is an encyclopedia of information, providing in-depth descriptions of each bottle's history, provenance, and taste profile. The customer service staff is not only responsive but also genuinely wine enthusiasts who offer personalized suggestions and expert opinions. The careful attention in packaging and shipping guarantees that each bottle reaches the customer in flawless condition, retaining its integrity. For anyone interested in establishing a reputable wine collection, Estate Wine Brokers is a valuable ally.
Charles Long
4/5.0
21, Apr 2025
Building a Fine Wine Portfolio with Confidence
For those who aim to create an excellent wine collection, Estate Wine Brokers gives a degree of assurance that proves difficult to access elsewhere. They have market trends and access to hard-to-get vintages, which make them an outstanding resource for informing investment choices. The site itself is easy to navigate and does not require prior knowledge of viticulture or commerce. The staff's knowledge of wine quality and authenticity is comforting, guaranteeing each purchase is a good investment. Although a recent shipment was delayed slightly, the communication was open and the problem was quickly rectified. The wines were delivered in great condition, well packaged, demonstrating their dedication to quality.
Sadie Ross
5/5.0
21, Apr 2025
Unparalleled Personalized Wine Experience
Estate Wine Brokers' customized wine experience is just second to none. Right from the time when I first reached out to inquire, the group has shown they understood my palate thoroughly and was committed to bringing me personalized advice. Their skills in vintage wines and rare varieties shine through with the quality of the selection presented and the accurate descriptions on the website. The wines are handled and shipped with the utmost care, arriving in pristine condition. The customer service is prompt, knowledgeable, and truly passionate about wine, making each experience a joy. Estate Wine Brokers has raised the bar for excellence in the fine wine market.
Hunter Foster
4/5.0
21, Apr 2025
A Reliable Partner for Wine Enthusiasts and Investors
Estate Wine Brokers has been a trustworthy ally for both wine investors and connoisseurs. Its collection of fine wines is commendable, ranging from various vintages and regions. The website is easy to navigate, with comprehensive descriptions and tasting notes that add to the buying experience. Customer service is attentive and responsive, answering any queries or issues promptly. Although a recent order took a little longer to prepare because of a unique vintage request, the communication was great, and the wines were received in pristine condition. Estate Wine Brokers is a good option for anyone who wants to add to their wine cellar or invest in fine wines.
Autumn Jimenez
5/5.0
21, Apr 2025
Exceptional Quality and Service in Every Detail
Estate Wine Brokers always provides outstanding quality and service in every aspect. From the carefully handpicked selection of wines to the easy ordering and shipping process, the excellence is obvious. The website is a wealth of information, providing extensive detail about each bottle's history and origin. The customer service is informed, responsive, and genuinely enthusiastic about wine, offering personal help and expert guidance. The wines are cared for and sent out in impeccable condition. Estate Wine Brokers stands head and shoulders above fine wine competition as a benchmark of excellence.
Estate Wine Brokers
Address
306A E 3rd St
78701
Austin
United States
Website
estatewinebrokers.com
Email
Telephone
(512) 501-1536
1/5.0
