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ESP Specialty Insurance

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118 reviews found
img 4/5.0 05, Jan 2025

Great clarity, portal needs work

I used ESP Specialty for event insurance and really liked how clearly they spelled out the exclusions. I had to upload extra venue docs and the portal glitched a bit, but support stayed with me until it worked. Good value, and coverage felt tailored.


img 5/5.0 30, Dec 2024

Will stick with them

After trying another insurer last year and getting burned, I came to ESP. So far, they?ve been great. Very transparent and quick with changes.


img 5/5.0 25, Dec 2024

They know the industry

Spoke with someone who actually understood event rules and venue needs. That?s rare with insurance companies.


img 5/5.0 19, Dec 2024

Useful for vendor fairs

I sell candles at local markets. ESP gives me the COIs I need and the system?s easy once you get used to it.


img 5/5.0 14, Dec 2024

Glad I used them

First time hosting a car show. Insurance made me nervous, but ESP made it simple. Answered all my random questions too.


img 5/5.0 08, Dec 2024

Gave me peace of mind

Hosting events can be stressful. Knowing ESP had us covered made things less hectic. Good coverage, fair price.


img 5/5.0 03, Dec 2024

Great for promo contests

Ran a big promo giveaway and used ESP for indemnity. Everything was clearly laid out and matched our legal team?s needs.


img 2/5.0 27, Nov 2024

Price okay, but stressful process

ESP offered decent pricing for our one-day community fair, but the stress wasn?t worth the savings. Took several calls to confirm everything and they kept mixing up the event details. Staff tried to be nice, but I don?t think they really understood what I was asking. Felt like I had to manage them the whole time. Next time I?ll probably just go with someone more organized.


img 5/5.0 22, Nov 2024

Helped avoid a venue mess

Our venue was picky about how they were listed. ESP updated the COI three times without complaint. That meant a lot to us.


img 5/5.0 16, Nov 2024

Trustworthy for public events

I do public health outreach events and always rely on ESP for coverage. They haven?t let me down yet.


img 5/5.0 11, Nov 2024

Flexible with changes

We had to change our event date and ESP didn?t charge for the update. They were very understanding.


img 4/5.0 05, Nov 2024

Helpful but one typo

Booked vendor insurance for our farmers market and ESP staff was super kind. Documents showed up next day, but there was typo in my name. I reported it and they fixed it without fuss. A small hiccup, but appreciated the quick response. Overall had good experience.


img 5/5.0 31, Oct 2024

Worked for our fun run

Needed coverage for runners and volunteers. ESP provided exactly what we asked for. One form got sent back, but they told us how to fix it.


img 5/5.0 25, Oct 2024

Fast claim process

Had to file a weather cancellation. Process was straightforward. Took about 10 days, but no runaround.


img 5/5.0 20, Oct 2024

Use them yearly

I organize a fall carnival and ESP has insured us for 3 years now. Never had an issue they didn?t resolve quickly.


img 5/5.0 14, Oct 2024

Got everything in one place

We needed liability and prize coverage for a giveaway. ESP bundled it together and made the process efficient.


img 4/5.0 09, Oct 2024

Comprehensive policy, slight email lag

ESP Specialist helped with our indoor expo?s general liability and damage waiver. Every clause clear, and helpful advice given. I did notice email response times were slower than expected. Works fine but speed could be improved. Coverage otherwise very satisfactory.


img 5/5.0 03, Oct 2024

Supportive staff

I was confused by some terms and almost didn?t get the right coverage, but the rep walked me through it. Really helped me avoid a mistake.


img 5/5.0 28, Sep 2024

Easy to add locations

We moved our event location and ESP updated everything without charging extra. Felt like they understood real-world planning problems.


img 5/5.0 22, Sep 2024

Weather insurance paid off

Our outdoor event was rained out and ESP handled our claim quickly. Not instant, but no hassle either.


img 3/5.0 17, Sep 2024

Okay service, not super responsive

Bought liability coverage for a vendor event. The pricing was fair and I liked the options. But I sent in a correction request and didn?t hear anything for two days. Had to call in and then it was resolved fast, but that delay caused me a bit of stress. They do the job, but I expected quicker handling on small stuff.


img 5/5.0 11, Sep 2024

First-timer friendly

I?d never bought insurance before and was nervous. ESP made it way easier than I thought. Even helped correct a mistake I made on the form.


img 5/5.0 06, Sep 2024

Just what we needed

Our town concert series needed quick coverage for performers. ESP helped draft a group policy and answered all our concerns.


img 5/5.0 31, Aug 2024

Straightforward insurance

Nothing complicated. Got my policy, paid, got the COI. Wasn?t sure what one part meant but their agent emailed me back fast.


img 4/5.0 26, Aug 2024

Detailed coverage, minor delay

ESP insured our 5K charity run, including volunteer protection. Their coverage was exactly as described. Claiming rain insurance was painless. My only issue was documents weren?t emailed till afternoon?not a big deal but could be sooner. Otherwise very trustworthy and works as promised.


img 5/5.0 20, Aug 2024

Event went smooth with their help

I used ESP for a cultural showcase. They helped me understand what was covered and were very upfront. Little long wait on confirmation, but all good.


img 5/5.0 15, Aug 2024

Covered our school fair

Our PTA needed event insurance. ESP explained everything and made the process easy. The rep even double-checked our dates to make sure nothing was missed.


img 5/5.0 09, Aug 2024

Reliable for multiple events

I use ESP for all my seasonal events. They?re consistent and responsive. Once had a delay getting my certificate, but they made it right.


img 5/5.0 04, Aug 2024

Simple and stress-free

ESP made getting coverage for my booth so easy. Just a few steps and it was done. Minor issue with the email delivery, but they resent it quickly.


img 5/5.0 29, Jul 2024

Great for new vendors

I?m new to vending at public markets and wasn?t sure what to get. ESP guided me through it and even helped list the venue correctly.


img 2/5.0 24, Jul 2024

System errors made it harder

The online application system kept freezing on me and wouldn?t save progress. Had to start over three times. I called support but they didn?t seem surprised, just told me to ?try again later.? Eventually got it done but wasted too much time. For an insurance company that works with events, they should really fix basic tech stuff. It caused more stress than the event itself honestly.


img 5/5.0 18, Jul 2024

Got it done fast

Needed event insurance urgently. ESP came through. No hold time when I called, and the rep was helpful and didn't rush me.


img 5/5.0 13, Jul 2024

Helped with city permit

The city required insurance for our food festival. ESP knew what was needed and provided all the paperwork. Had to resend one form, but they were chill about it.


img 4/5.0 07, Jul 2024

Solid experience, extra follow?up needed

We used prize indemnity for our consumer promo. ESP?s terms were well laid out and payout was smooth. But I had to remind them to send final documents?took extra email. Support was good once I prompted them. Happy with service, but they could improve proactive communication.


img 5/5.0 02, Jul 2024

Good for small pop-ups

I host small indoor pop-ups and ESP makes insurance simple. Got the docs within a day. A little pricey but worth it for peace of mind.


img 5/5.0 26, Jun 2024

Quick fix for vendor policy

I had to get liability coverage last minute for a craft fair. ESP handled it fast, even when I messed up the date. They fixed the certificate without making a big deal.


img 1/5.0 21, Jun 2024

Poor communication and delays

I bought coverage for a vendor booth and everything went wrong. The website kept crashing, then emails went unanswered for days. When I got through, the person was polite but unhelpful. Ended up missing deadlines for the venue because ESP was so slow. Coverage might be okay but their service really failed me. Would not recommend.


img 5/5.0 15, Jun 2024

Great for sports leagues

We insured our youth basketball league through ESP. They helped set up certificates for each school location. Minor hiccup with dates but it was fixed next day.


img 5/5.0 10, Jun 2024

Protected my brand launch

Did a product release party and wanted to be extra careful. ESP offered event insurance and prize indemnity. Everything covered.


img 5/5.0 04, Jun 2024

Will use again

We do charity runs every quarter. ESP?s prices are consistent and customer service hasn?t let us down yet.


img 3/5.0 30, May 2024

Mixed feelings overall

The policy covered what we needed for our fundraiser, but the process just didn?t feel that organized. The documents came late and we almost missed the venue?s deadline. It all worked out in the end, but I had to stay on top of everything to make sure it did. Not terrible, just wish they were a bit more on top of things.


img 5/5.0 24, May 2024

Clear breakdown of coverage

The way they explained each clause helped me feel secure. Not just jargon?real explanations. That mattered to me.


img 5/5.0 19, May 2024

Useful for market booths

I run booths at multiple flea markets. ESP helps me stay compliant with each venue?s rules. Only wish their dashboard was more mobile-friendly.


img 4/5.0 13, May 2024

Good value, slow document update

I needed to add co?organizers to our event policy. ESP added them but updated the certificate one day later than I needed. Staff was apologetic and helpful. Coverage price was reasonable, contract clear. Just timing was off?would recommend but plan ahead for changes.


img 5/5.0 08, May 2024

Protected my wellness class

Taught a pop-up yoga class in a rented space. ESP gave me general liability coverage quickly. Certificate came within hours.


img 5/5.0 02, May 2024

Great communication

I had three changes during the planning of our event. Each time ESP adjusted the policy without issues. Very professional.


img 5/5.0 27, Apr 2024

Good for short-term use

I needed just 2 days of coverage for a mini-festival. ESP didn?t force a long policy and made it work for us.


img 4/5.0 21, Apr 2024

Reassuring coverage, website frustrating

Got liability + weather for our outdoor wedding expo. ESP coverage felt comprehensive and easy to understand. But navigating the website took longer than expected; pages loaded slowly. Once I reached support they helped me wrap up. Good outcome, site could stand improvements.


img 5/5.0 16, Apr 2024

Rain insurance worked

It rained out our food truck rally, but our rain policy with ESP paid out. Took some paperwork but they followed through.


img 5/5.0 10, Apr 2024

Helped cover our volunteers

We weren?t sure if volunteers were covered at our cleanup event, but ESP explained the policy and made sure we were set.


img 5/5.0 05, Apr 2024

Got what I needed

Needed sports clinic insurance and was referred to ESP. Their quote was fair and documents arrived fast. No hassle.


img 5/5.0 30, Mar 2024

Covered a pop-up shop

ESP provided short-term retail coverage for a weekend pop-up. I liked that the policy didn?t have lots of fine print.


img 3/5.0 25, Mar 2024

Good coverage, slow support

We used ESP for a local event. Coverage terms were alright, and the price was decent. But when we had a question about a claim, it took 4 days to get a reply back. The person was helpful when they responded, but support shouldn?t be that slow when it?s time-sensitive. I might use them again, but only if I?m not in a rush.


img 5/5.0 19, Mar 2024

Helped with corrections

My venue wanted added insureds after the fact. ESP updated the policy without extra charges. That?s rare in this industry.


img 5/5.0 14, Mar 2024

They know events

Their team understands event logistics and risks better than most insurance folks I?ve dealt with. I didn?t have to explain much.


img 5/5.0 08, Mar 2024

No drama, just coverage

ESP got me what I needed to perform at a local event. Zero stress after the quote. Some forms were confusing but staff explained clearly.


img 4/5.0 03, Mar 2024

Fast quote, minor form error

ESP got us a quote for our pop?up art show in record time. All documents arrived next day. But certificate had wrong event date (just one digit off). I sent it back and they fixed it quickly. No harm done, but wish they would?ve caught that before sending.


img 5/5.0 27, Feb 2024

Reliable prize insurance

I run promo sweepstakes for my clients and use ESP for indemnity. Terms are detailed, but that?s how it should be. Never had a claim issue.


img 5/5.0 21, Feb 2024

Very responsive team

Had an issue with the certificate name. ESP answered my email same day and re-issued it. Small fix, but appreciated the speed.


img 5/5.0 16, Feb 2024

Good for seasonal vendors

I set up shop at winter markets and needed recurring coverage. ESP had the right plan and got it all set up with minimal back-and-forth.


img 5/5.0 10, Feb 2024

Covered my art show

Hosting a gallery opening came with more risk than I thought. ESP helped break it down and got me proper coverage. No hard selling.


img 2/5.0 05, Feb 2024

Poor communication

We insured our youth sports day with ESP. Had a question about exclusions and kept getting vague answers. No one seemed to want to explain the policy clearly. Got bounced around to two people, still wasn?t sure what was covered. Didn?t feel confident at all, and that kind of defeats the point of insurance. I got the policy, but not the peace of mind I was hoping for.


img 5/5.0 30, Jan 2024

Happy with ESP service

Got coverage for an indoor expo. ESP was reliable, and I liked their online system. It froze once but still got what I needed.


img 5/5.0 25, Jan 2024

Ideal for first-time hosts

We planned a block party and had no clue what we were doing insurance-wise. ESP explained things in a way that didn?t feel overwhelming.


img 5/5.0 19, Jan 2024

Fast turnarounds

They issued a certificate same day when I had an emergency booking. I was stressed but their calm helped. Wasn't expecting that kind of quick help.


img 4/5.0 14, Jan 2024

Good coverage, slower call pick?up

We used ESP for our park fundraiser. Coverage included liability and weather, so we felt secure. Called for clarification and hold time was longer than I?d like. The rep answered well and resolved all my doubts. Good price but support line could use more staff during peak.


img 5/5.0 08, Jan 2024

Simple forms, solid support

Rented space for a music night, venue needed liability. ESP?s form was straightforward. I had a small typo on my name but support updated it instantly.


img 5/5.0 03, Jan 2024

Better than our last provider

Our last insurer didn?t return calls. ESP picked up first try, emailed me a quote, and followed up. The app could be better, but I?d use them again.


img 2/5.0 28, Dec 2023

Too many delays

I used ESP for an art event and the coverage itself seemed fine, but the delays were stressful. It took over a week to get the certificate when they said two days. I had to call twice just to check status. They were polite, but didn?t offer much help until I pushed. Everything felt slower than it should be. Not awful, just not reliable enough for tight timelines.


img 5/5.0 23, Dec 2023

No pressure, just info

They walked me through options for insuring a giveaway. It felt like a real conversation, not a sales pitch. Took my time and chose what fit best.


img 5/5.0 17, Dec 2023

Felt secure with coverage

ESP insured our community fun run. It rained but we had weather insurance, so that helped big time. Just had to provide photos and report. Not bad at all.


img 4/5.0 12, Dec 2023

Reliable policy, slow follow?up

They insured our prize draw event with clear indemnity terms. Documentation was exact. But after payout we waited a bit to get final confirmation docs. Support eventually sent them, but I wished timing was better. Still good experience overall.


img 5/5.0 06, Dec 2023

Worked for our food truck

Got general liability through ESP. Website was okay, could be easier to navigate. But their rep was kind and made sure we had all the right docs.


img 5/5.0 01, Dec 2023

Helped us stay compliant

Park required insurance for our cultural fest and ESP had exactly what we needed. I didn?t understand the COI format but their team helped fix it.


img 2/5.0 25, Nov 2023

Frustrating certificate updates

I needed to add a location to our certificate after booking a new venue. Sounded simple, but ESP took days to make the change. I sent multiple emails and got no reply until I called. They finally did it, but way too late. Venue wasn?t happy, and neither was I. For a company dealing in events, they need to be more responsive and on top of changes.


img 5/5.0 20, Nov 2023

Great for small events

We used ESP for a weekend street fair. The documents were ready fast, and the staff was clear and easy to work with. Only issue was the portal login glitching once.


img 4/5.0 14, Nov 2023

Great terms, small mix?up

Insured our basketball clinic and terms covered indoor injuries and volunteers. The binder was accurate, though accidentally left out our venue name. I reached out and they reissued same day. I got a bit stressed but appreciated their quick fix. Happy overall, just the venue error was small drawback.


img 5/5.0 09, Nov 2023

Got my quote fast

Needed insurance for a vendor booth at a craft fair. ESP gave me a quote quickly and it was better than what others offered. A bit of waiting on the phone, but everything else was smooth.


img 5/5.0 03, Nov 2023

Covered our bases

From weather to liability to volunteers?ESP gave us the whole package. Took some back-and-forth to finalize, but glad we didn?t skip any steps.


img 5/5.0 29, Oct 2023

They care about details

It?s rare to see staff who double-check your submission before issuing a policy. ESP caught an error in my dates that could?ve cost me. Really grateful.


img 5/5.0 23, Oct 2023

One of the better providers

Have worked with a few insurance companies and ESP was one of the more organized ones. Got everything via email and it all looked professional.


img 5/5.0 18, Oct 2023

Good choice for freelancers

I needed general liability for a photography gig. ESP?s quote was better than others and they didn?t make me jump through hoops.


img 2/5.0 12, Oct 2023

Basic coverage, but lots of follow-up

I chose ESP because they came recommended, but my experience wasn?t great. I had to follow up repeatedly just to get the right policy version emailed to me. Their team said they?d call back, but I never got one. I ended up chasing everything myself. Coverage was fine on paper, but the customer service left a lot to be desired. Wish it had gone smoother.


img 5/5.0 07, Oct 2023

Flexible coverage options

Loved how many options they gave us. Ended up adding weather coverage after the fact and it was quick to update the policy.


img 5/5.0 01, Oct 2023

Great for new event planners

First time hosting a public event and ESP made sure I understood what I was buying. I asked a lot of questions and they never sounded annoyed.


img 4/5.0 26, Sep 2023

Friendly but portal glitchy

ESP Specialty gave us quick coverage for our vendor booth. Staff were super polite, and insurance docs arrived in time. The portal froze twice when uploading docs, but support guided us through. That minor glitch aside, good coverage at fair price. Would recommend, but they should fix website issues.


img 5/5.0 20, Sep 2023

Worked well for youth league

Got liability coverage for our kids? basketball league. ESP handled the COI and parent questions easily. Some paperwork hiccups, but nothing major.


img 5/5.0 15, Sep 2023

Responsive and patient staff

I kept sending the wrong info and they were still patient and polite. Got insured just in time for our event. Thanks for being flexible!


img 5/5.0 09, Sep 2023

Trustworthy team

Used them for a golf contest prize. Their prize indemnity was clear and they didn?t nickel and dime. Everything went just like they said it would.


img 1/5.0 04, Sep 2023

Really disappointed with service

I was hoping ESP would make insurance easier for my event but it was a nightmare. Took forever to get a certificate and when I finally did, it had wrong dates. Tried contacting support several times but barely got any response. Felt like I was ignored and had to fix their mistakes myself. Not worth the hassle at all.


img 5/5.0 29, Aug 2023

Clear terms and easy to follow

I needed event insurance for a college reunion. The policy was simple to understand and matched our needs well. Had to ask about exclusions, but they answered clearly.


img 5/5.0 24, Aug 2023

Came through for our car show

Used ESP for a classic car event. Their team knew the right coverages and didn?t pressure us. Had a delay in the certificate, but not a big deal in the end.


img 5/5.0 18, Aug 2023

Great for nonprofits

We?re a small nonprofit and needed short-term event coverage. ESP gave us a fair rate and didn?t try to upsell. One typo on name, but they fixed it same day.


img 5/5.0 13, Aug 2023

Got the certificate fast

ESP helped me get insurance for a food stall. The site was a little confusing at first, but once I figured it out, everything else was smooth.


img 2/5.0 07, Aug 2023

Not what I expected

Bought liability insurance for our outdoor market, but the whole process felt way more complicated than needed. The documents were confusing and support wasn't very quick to respond. Took 3 emails just to fix a name spelling. I mean they did provide the coverage, but it felt like I had to chase them too much. Won?t totally rule them out, but definitely not my first pick again.


img 5/5.0 02, Aug 2023

Love their sports coverage options

I'm a coach and got injury and liability coverage for my training sessions. Good support when I had questions. Bit slow on email but overall happy.


img 5/5.0 27, Jul 2023

No problems with claim

Filed a weather-related cancellation claim and it actually went smoother than I thought. Took about 2 weeks for full payment, which is reasonable.


img 5/5.0 22, Jul 2023

Fast and reliable coverage

Needed last-minute vendor coverage and they delivered. Only feedback: wish the forms were a bit simpler. Otherwise no complaints.


img 3/5.0 16, Jul 2023

Took too long to fix a simple issue

I needed to update the certificate with an added venue name, and it took way longer than it should. The team was polite, but I had to follow up a couple times which was kinda frustrating. The original policy itself was fine, but response times could really be faster. Not the worst, but I?ve had better experiences with other providers.


img 5/5.0 11, Jul 2023

Solid help for sports tournaments

We insure multiple soccer events with ESP. One claim from last year took longer than expected but they resolved it fairly. Still trust them for all our coverage needs.


img 5/5.0 05, Jul 2023

Peace of mind for our retreat

We used ESP for a church youth retreat and appreciated the fair pricing. Website wasn't the easiest but the support team walked us through everything.


img 5/5.0 30, Jun 2023

Perfect for one-time events

Got coverage for a birthday party in a park. Wasn't sure I needed insurance, but park required it. ESP made it easy. Took a little patience but it worked out.


img 4/5.0 24, Jun 2023

Solid service, slower email reply

Needed prize indemnity for a raffle and ESP delivered. Whole thing was well explained, and contract terms transparent. I waited two days for email confirmation, which was slower than I expected. Once received though, everything was spot on. All in all happy, just would have liked quicker communication.


img 5/5.0 19, Jun 2023

Vendor insurance that works

Needed COI for a farmer?s market on short notice. ESP got it done in time. Their online system glitched once but support fixed it fast.


img 5/5.0 13, Jun 2023

Simple process, friendly reps

Applied online and had a question about exclusions. Called and actually got someone helpful who didn?t rush me. Policy came through by next morning.


img 5/5.0 08, Jun 2023

Excellent for prize coverage

Ran a car giveaway promo and ESP handled the prize indemnity. Smooth setup and we had no issues. Their rules were detailed but once you read it, it all made sense.


img 5/5.0 02, Jun 2023

Affordable and legit coverage

Used ESP for a dunk tank fundraiser. They were one of the few who?d insure it! Little confusing with some exclusions, but the rep cleared it up fast.


img 4/5.0 28, May 2023

Clear but slightly pricey

For our music festival we got general liability and weather backup. ESP made the policy easy to read, and claim process was reassuring. Pricing felt a little higher compared to another quote. Forms were fine, website somewhat clunky, but support was helpful. I?d use again but hope to see a better rate next year.


img 5/5.0 22, May 2023

Great for live events

Needed coverage for a small music show. ESP?s portal was a little clunky but the pricing and customer service made up for it. Felt confident by show day.


img 5/5.0 17, May 2023

Coverage made simple

I had no clue how liability insurance worked for a pop-up market, but ESP broke it down clearly. One small typo on my certificate but it was fixed same day.


img 4/5.0 11, May 2023

Helpful, with minor hiccup

ESP helped insure our charity tournament and it all went well. The quote was simple and straight-forward but I noticed one section didn?t reflect our volunteer coverage. They corrected it once I asked. A bit annoying, but they listened. Overall a good experience, though I wished they'd double-check details before sending docs.


img 5/5.0 06, May 2023

Rain insurance saved our event

Got weather insurance for our outdoor fundraiser. Rain hit hard but claims were handled right. Bit slow to get the payout but they were transparent the whole way.


img 5/5.0 30, Apr 2023

Dependable for sports camp coverage

We run a summer lacrosse camp and use ESP every year. One minor issue with adding an additional insured but they corrected it quickly. Helpful people who know their stuff.


img 3/5.0 25, Apr 2023

Some confusion but got there

Getting coverage started off okay, but there was some confusion on what exactly was included in the liability part. I had to reach out twice to clarify, and the answers wasn?t always clear. Eventually someone helped and we got the documents, but it felt like more effort than it should?ve been. Wouldn?t say bad experience, just not super smooth either.


img 5/5.0 19, Apr 2023

Quick help for wedding vendors

Had to get insured as a caterer for a wedding. ESP helped last minute and got it done in under a day. I did have to call twice but they fixed things fast.


img 5/5.0 14, Apr 2023

Covered my fitness event smoothly

Needed general liability for a community bootcamp. ESP?s site was straightforward and the email support was prompt. Took a day longer than expected but I got what I needed.


img 5/5.0 08, Apr 2023

Easy and clear policy setup

Was nervous setting up event coverage for our local fair but ESP made the process simple. A few forms took longer to understand but the rep explained patiently. Really appreciate their clarity and follow-through.


img 4/5.0 03, Apr 2023

Good coverage, small delay

We needed liability for our outdoor yoga retreat and ESP Specialty delivered. Policy explained pretty clearly, though I did have to wait an extra day for the certificate. Still staff was friendly and answered my questions patiently. Pricing was fair, and no hidden fees. I'd give them another go, just wish the turnaround was faster next time.


ESP Specialty Insurance

ESP Specialty Insurance Brokerage is a nationwide insurance broker and program administrator, with over a decade of experience developing and managing specialized insurance products for A+ rated carriers.

Address
United States

Website
espspecialty.com

Email

Telephone

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