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Efficient Service

Health insurance was so hard to understand until I used eHealthInsurance; the site is easy to use, and I found a plan that exactly meets my needs; customer support prompt and friendly.


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Great Comparison Tool

Compiling a comparison of health plans was done pretty easily by using eHealthInsurance; the detailed information really helped in reaching a good decision; highly recommend their service.


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Quick and Easy Enrollment

The enrollment process was easy. I found a good plan and applied for it within minutes. Their team is great because they call back to set up everything properly.


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Comprehensive Options

eHealthInsurance offers numerous health insurance plans by many insurance companies. So, I did find a plan that covers my health needs and which fits at the right price for me. Absolutely hassle-free.


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Easy-Use Interface

It's intuitive and user-friendly. I was immediately able to find the details of various plans in one place and compare them side by side, which made choosing the best possible much easier.


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Helpful Customer Support

I had questions about plan details, and the customer support team was super prompt and knowledgeable. They helped me understand my options and identified what would be the best for the specific situation I'd be getting into.


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Transparent Information

This is because I would appreciate transparent details and pricing in plans. There were no hidden fees, and I knew what I was entering. Thus, it built up trust in their services.


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Time-Saving Service

This process of searching health insurance can take a lot of time. But eHealthInsurance made the process streamlined. I found and enrolled in the plan quickly. The valuable time gained serves as a bonus.


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Affordable Plans

I was worried about the cost of health insurance, but with the help of eHealthInsurance, I found an affordable plan that did not compromise on coverage. So far, I am satisfied with my choice.


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Detailed Plan Information

Each plan had vast information, and I could understand the coverage fully. This clarity allowed me to pick up a scheme that will go well with my healthcare needs.


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Seamless Renewal Process

Renewing my health insurance at eHealthInsurance was quite easy. The system reminded me of the renewal date and made it easy to complete the process within a very short time.


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Mobile-Friendly Platform

I visited the website eHealthInsurance using my mobile phone, and it was fine. I could easily compare plans and apply for one.


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Educational Resources

I found education on the website that I could use to understand health insurance better. It gave me power to make an informed decision.


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No Pressure Sales

No pressure was ever put on me to select a plan. I was relaxed that I could take my time and review various options and select what suited me best.


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Clear Communication

It was really a breeze to communicate with eHealthInsurance. The status updates about application and the next steps were also in plenty of time.


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Tailored Recommendations

eHealthInsurance, having preferences, sent tailored plan recommendations to me. It made selecting easier.


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Secure Platform

I felt myself confident to give my personal information to their secure platform. Data privacy is something I require from an organization. Therefore, I was satisfied with eHealthInsurance.


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Post-Enrollment Support

After signing up, I had some questions related to my coverage. The help was available, and information was promptly obtained.


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Flexible Plan Options

HealthInsurance provides plans with differences in different levels of coverage and a differential in the amount of premium paid. I had found a plan that met my flexibility requirements.


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Positive Overall Experience

My experience with eHealthInsurance was amazingly positive from start to finish. I was able to find a suitable plan, easily enroll, and enjoy great customer support.


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Delayed Processing and Poor Communication

I used the services of eHealthInsurance to apply for health insurance. I was hoping for a straightforward process. But the application process took much more time than it should have, with little communication regarding the status. Whenever I contacted their customer support, communication was slow, and often generic answers would reach me not really answering my particular questions, nor could I be sure about my coverage status. With regards to billing, some of the charges were actually incorrect, and their process to rectify them was a process to follow up on repeatedly. While eHealthInsurance offers many plans, administrative inefficiencies and horrible customer service plagued the benefit. Here's hoping in my review they address some of these flaws to make for an overall better customer experience.


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Misleading Plan Information

I chose one of the plans offered by eHealthInsurance, after all the details available on the website, and then signed up. I soon found out that there were service benefits not covered by the plan that were mistakenly claimed to be, resulting in unwanted out-of-pocket costs. The case was forwarded to customer support for clarification where they referred me back to the insurance.


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Customer Service Needs Improvement

My eHealthInsurance customer service experience was a very disappointing experience. On the positive side, its user interface is easy to navigate. Getting support is another matter altogether. I was experiencing a billing issue and called several times, only to be put on hold for ridiculously long periods of time before speaking with a representative who was seemingly uninformed and not helpful at all. Communication and resolution were where this essential service fell woefully short.


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Hard to Cancel

It was a lot harder to cancel than it was to join eHealthInsurance. I followed the cancellation procedure, but continued to receive billing through the termination date. Customer service gave me conflicting information, and it took weeks to get resolved. What a waste of precious time and unnecessary stress-they can work on the cancellation procedure and avoid such issues in the future.


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Hidden Fees

What the website did initially was offer cheap plans; I was subjected to extra charges at the end, but services were offered to me. That is where they fail in transparency-and something which in health insurance is very serious when budgeting comes into play. Choices are offered, but before handing out a plan, eHealthInsurance should be upfront on any added charges.


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Not Ideal for Specific Needs

eHealthInsurance seems better suited for general plans rather than specialized coverage. I needed a plan with specific maternity benefits, but the options were limited, and the information wasn?t clear. After enrolling, I discovered the plan didn?t meet my requirements. Customer service couldn?t offer alternatives. If you need niche coverage, this platform may not be the best choice.


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Unclear Policy Terms

I appreciated the variety of plans, but the policy terms seemed shockingly obtuse. Key items such as copays and deductibles had to be hunted for in fine print. More often than not, I left confused about what exactly I was covered for. Customer service tried to reassure me but seemed equally vague. Descriptions of customer support in policy would greatly improve the clarity of policy.


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Slow Refund Process

I somehow ended up signing up for the wrong plan and requested a refund immediately. Cancellation of the agreement was confirmed, but the refund process took over a month. Each time I called, I was given vague responses about delays. I am frustrated to have to wait this long for a refund. eHealthInsurance must speed up such cases to avoid disappointing its customers.


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Technical Glitches

It was not at all easy to use the site because of technical failures every now and then. It freezes or crashes while processing a transaction, and that caused delays in finishing my application several times. I had to restart several times. The concept of eHealthInsurance is fantastic, but they really need to work on the functionality of their website for a smoother user experience.


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Limited Post-Sale Support

Once I signed up for a plan, customer support afterward was challenging to get. I had some questions about my coverage, but customer service could not be reached or wasn't helpful. This gives me the impression that the business model is focused on signing up more people but doesn't care what happens after. In my mind, this is a huge turn-off.


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Complex Plan Comparisons

It had many plans, though comparing them was a hassle. Significant factors like out-of-network coverage were not presented very distinctly; it was kind of tough to weigh options. Thus, I kind of picked a plan that wasn't the best fit. Enhanced comparison tools would make it much more useful.


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Billing Confusion

eHealthInsurance charged me once, then charged me again for the same month of my premium. It took a great number of calls to rectify the problem. There was no coordination between departments-I had to explain the same situation to several people. Ultimately, I had a refund. That is too much stress and trouble to create when meeting with one company.


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Limited Plan Availability

Although they advertised so many options, I still managed to find very few plans offered in my region. I could not get one that fitted into the budget and met coverage requirements. It was quite frustrating because I had been quite upbeat about the company based on their advertisement. eHealthInsurance could better manage expectations with frankness about geographical constraints.


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Overpromised, Under-delivered

eHealthInsurance promised to be hassle-free, which is something I didn't get while trying to sign up. From lots of unclear plan information to simply unhelpful customer service, the experience was a disappointment. Although I finally got covered, the struggle was way more than it had to be. The company needs to work on giving a service that matches what they are advertising.


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Slow Customer Service

I submitted more than one week to get a simple question answered from my application. Good choices platform it offers, but the delay in customer service frustrated me. They better improve their response time right away.


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Plan Details Were Confusing

The details for the plan on the site did not effectively explain what I was incurring. I ended up choosing one that didn't cover important services I needed. While the selection is good, clarity and transparency are lacking.


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Billing Issues

I found several billing errors after signing up. The customer service department managed to correct these eventually, but it took multiple calls and wasted my time. That wasn't exactly the smooth experience I expected.


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Website Bugs

The site froze twice during the application process. While I could eventually complete it, it was unnecessarily stressful due to the technical glitch. The website needs to be more reliable.


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Lack of Transparency

I chose a plan and did not know about additional hidden fees that were not explicitly communicated in the process of applying. This lack of transparency makes one lose faith in the service they are offering.


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Inconsistent Communication

I received conflicting information about my coverage from different customer support agents. It made resolving my issues unnecessarily complicated and frustrating.


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Limited Options in My Area

Despite advertising many plans, only a handful were available in my region. This limitation wasn?t made clear upfront, which was disappointing.


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Hard to Cancel

It was much tougher to cancel my plan than to sign up. The process took weeks and involved multiple follow-throughs. It ought to be easier and faster.


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Slow Refund Process

It took over a month for my refund after having canceled a plan. Customer service was not very helpful in making this process faster, and hence it was very frustrating.


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Hard to Get Around

The website is current; however, all key information is not easy to locate. I had trouble comparing plans, and therefore, I experienced unnecessary hassle.


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Coverage Issues

The coverage of my chosen plan was less than what I had anticipated; hence extra costs were incurred. Improved clarity in presenting the plan descriptions would have averted this situation.


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Poor Follow-Up

I enrolled in the program, but then I started having issues with my policy. I just couldn't get questions answered by customer service in a timely fashion. Support seems to be no longer a priority once you enroll.


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Billing Was Complicated

The billing is confusing. I was double-billed for one month, and it took multiple calls and emails to resolve. This system needs to be streamlined.


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Plan Selection Issues

The process of choosing a plan was frustrating because important details weren't highlighted clearly. I made a less-than-ideal choice as a result. A better comparison tool would help.


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Not Enough Support

When I faced issues with my application, there is customer service which couldn't explain things clearly enough. It felt like the agents didn't receive proper training, which is disappointing.


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Easy Enrollment Process

I was astonished by how hassle-free the process of health insurance enrollment was on eHealthInsurance. I could easily compare the side-by-side plans because of the clear interface on the website. I loved that pricing, along with other details regarding coverage, were also very transparent to enable me to make a decision. The customer support followed up promptly with my application and answered any questions I had regarding the same. It?s rare to find a service that simplifies health insurance, but eHealthInsurance managed to do so. I?ve already recommended it to a few friends who are also exploring their options for affordable health coverage.


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Wide Variety of Plans

eHealthInsurance has an amazing selection of plans. I managed to find several from some of the major players, so I could easily narrow down my search results based on budget and health needs. I loved that a comparison tool made coverage differences, deductibles, and premiums really, really stand out on the site. I also appreciated the educational resources they provided-they helped me make sense of otherwise confusing health insurance terms.


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Helpful Recommendations

The proposals that appear on the page were tailored to me through eHealthInsurance. After entering my requirements, it showed me those plans that best suited me. I settled for a plan that I would not have chosen otherwise but which was just what I needed. The customer service team answered my questions, and their assistance proved that I made the right choice.


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No Surprises

What stood out to me about eHealthInsurance was the transparency. Every detail about my plan was laid out clearly, so there were no surprises after enrollment. The monthly premiums, coverage limits, and even the fine print were easy to understand. It made the process stress-free, especially compared to other platforms I?ve tried. Highly recommend this service for straightforward health insurance shopping.


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Quick Approval Process

They honored my plan much quicker than I expected. I put in my request and was confirmed in two days. The site kept me posted on everything, so I wasn't hunting around for answers. The process had gone fairly smooth, so I felt protected in case of a scheduled medical appointment.


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Excellent Customer Service

It has been fantastic with eHealthInsurance from beginning to end. The website is friendly, options for plans are diverse, and the service team knowledgeable. I needed some special information about pre-existing conditions and their coverage. The team had all the details that aided me in making a confident decision. Such convenience accompanied by service quality is rarely found.


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Easy Renewal Process

It's ridiculously easy to renew my health insurance with eHealthInsurance. They gave me good notice and walked me through the process step by step. They also provided me updated options that may better meet my needs. I am renewing my present plan, but the entire process took under 20 minutes. I like how they make it so easy to stay covered.


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Great for Families

I needed health coverage that fitted in great with my pocket for my whole family. Lucky me, eHealthInsurance came through for me. Their comparison tool helped me get a suitable family plan that covered routine checkups and pediatric care without breaking the bank. Support with customer service made sure all my questions were answered before enrollment, which made the whole process stress-free.


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Comprehensive Coverage Options

I used eHealthInsurance to get a health plan when I lost my employer-sponsored coverage. From the range of plans available through their website, I could easily compare the options: Premiums, deductibles, and coverage. I was able to find a plan that covered everything that mattered most to me, including prescriptions and preventative care, and stay within budget. The site was intuitive, and the customer service team really nice and helpful in answering my questions about the finer details of things. I also appreciated where they explained some of the terminology such as copays and out-of-pocket maximums, so that relieved any lack of confidence in choosing. Overall, everything went pretty smoothly, and I did feel well-supported throughout the process. In fact, I have already recommended eHealthInsurance to a few of my friends in similar situations.


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Exceptional User Experience

eHealthInsurance made finding health insurance easier than I ever thought possible. The website is well-designed and intuitive, with clear options for filtering plans based on what mattered most to me?affordability and comprehensive coverage. I especially appreciated how straightforward the application process was, with step-by-step guidance throughout. After applying, the follow-up was very smooth, and I was notified without delay when my application had been approved. For instance, their customer support team was even overly patient, answering all my questions about specific coverage limits and network providers. As opposed to other similar websites I've used, there were no surprise fees or unexpected roadblocks. I felt comfortable with my selection and valued the sensitivity with which most detailed information on the plans was offered. Great website to shop for health insurance.


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Great for First Timers

Buying health insurance is intimidating even at the best of times, and it was my first time. Thanks to eHealthInsurance the process was downright manageable. The educational tools on the site helped me to understand what seemed like confusing jargon about deductibles and coinsurance, an essential help in comparing plans. I found a plan that fits my budget while covering the basic essentials of healthcare like doctor visits and prescriptions. The online portal even pointed out specific options specific to my location, therefore saving some time and effort from me. The customer service was fantastic-they answered all my questions, made sure I understood every detail before enrolling, and gave me the confidence that I had made the right decision and was relieved knowing that I have reliable coverage moving forward.


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Great for Self-Employed Individuals

As a self-employed professional, finding affordable health insurance offering good coverage is tough. I think that eHealthInsurance turned out to be just the right tool. The website offered a whole range of choices that fit my requirements, from basic plans to more complete ones. I chose one really great plan where they included coverage for routine checkup and emergency care without going over my budget. I had no other than a good impression concerning the personalized support. They gave me helpful insights concerning which plan would be suitable for me with my unpredictable income. They even guided me in comprehending subsidies that lowered my monthly premiums significantly. They really made it easy for me, and I'd highly recommend them to other freelancers or self-employed people.


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Thorough Comparisons of Plans

I'm really glad I used eHealthInsurance to find a new health plan. The comparison tool is very detailed, so you can compare deductibles, premiums, and benefits side by side - that was very helpful in determining which plan could fit my healthcare requirements and financial goals. The customer support team was very patient and knowledgeable-they really walk one through the key differences between the plans. The whole application process was very quick, not complicated at all, and did get it approved within days. That also did not have to be said: the price for it is transparent and gives no surprise or hidden fees. By all measure, this is a reliable and efficient service that takes the guesswork out of shopping for a health insurance plan.


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Easy and Trustworthy

HealthInsurance was easy and trustworthy. I could search for plans, compare coverage options, and submit my application all from one website. The structure of the platform is very intuitive; it makes it possible to rapidly cut down a large field of candidates by using filters. I found a plan with good coverage for visits to doctors, prescriptions, and walk-in care at a reasonable premium. What truly impressed me was the speed of the process. From application to approval, everything was completed in less than a week. The customer service team was also very helpful, answering my questions about network providers and helping me feel confident in my choice. I?ve already recommended this service to friends and family, and I?ll definitely use it again next year.


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Stress-Free Health Insurance

eHealthInsurance took the headache out of finding health insurance. The website offered a strong selection of plans with full definitions and easy comparisons. I like they broke down copays and what my out-of-pocket maximums will be so that I was able to make the best, well-informed decision. I was very pleased with the customer support as they walked me through the enrollment process flawlessly. Once I submitted my application, I received regular updates on the status of my application. Thus, I became assured that everything was fine. The whole process felt streamlined and professional, making what might otherwise feel like a stressful task rather manageable. And now, I have a fantastic health plan that fits me well and my budget. I could not be any happier with my experience.


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Ideal for Working Professionals

For someone carrying a busy schedule, I really appreciated the ease and speed with which eHealthInsurance processed finding and enrolling in health coverage. The site is organized, and a comparative tool made the best options for me shine through. Within less than an hour, I discovered one plan that boasts excellent benefits and a very affordable premium. Customer support answered my queries immediately whenever I requested. Even offered information about making the most of my plan's benefits, which greatly helped. In short, eHealthInsurance saved me precious time and hassle, and I will definitely use their services again in the future.


eHealth Insurance

Founded in 1997, eHealth is the nations leading private health insurance marketplace. Millions of individuals, families, and small businesses turn to eHealth to compare and purchase health insurance from top insurers, including Aetna, Humana, Kaiser Permanente, and Wellpoint. In addition to health, dental, and vision insurance, we also provide tools to help Medicare beneficiaries navigate their options and select the best plan for their needs. With offices across the U.S. and a global team, eHealth is committed to making health insurance simple, accessible, and tailored to each individuals needs.

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"Santa Clara, CA
United States"

Website
ehealthinsurance.com

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