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Stunning Whiskey Glasses

The etch on the whiskey glasses is deep and elegant. It feels luxurious in the hands, and overall presentation impresses. The delivery was fast and secure.


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Beautiful Wedding Gift

Bought a personalized decanter set as a gift to the newly-wed couple. They loved it. The engraving was precise, but shipping took longer than estimated.


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Exceptional Groomsmen Gifts

The engraved flasks purchased for my groomsmen were great. Quality work with fantastic service.


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Impressive Logo Work

Sent in our company logo for custom glasses and the final product exceeded expectations. Design looks sharp and professional.


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Amazing Bourbon Decanter Set

Bourbon decanter set is beautiful. Deep etching gives a luxurious feel, really great for giving or personal use.


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Unique Beer Mugs

Personalized beer mugs are sturdy, well-made, and engraving is flawless. Could be a little more protective in terms of packaging.


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Fast and Reliable Service

Ordered last-minute groomsmen gifts, and Crystal Imagery delivered on time. The quality of engraving is unmatched.


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Elegant Wine Glasses

These engraved wine glasses added a classy touch to my dinner party. They're elegant and exactly as described on the website.


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Perfect Anniversary Gift

Bought a personalized decanter for my parents' anniversary. They were thrilled with the design, though shipping updates could be improved.


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Top-Notch Craftsmanship

Incredibly good workmanship in the products. The scotch glasses look gorgeous and the etching is flawless.


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Great Growler for Beer Lovers

The growler was great; well engraved, especially for a beer lover. It is very sturdy and very functional. Though the lid does not sit right on there, so I guess it's pretty cool too.


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Outstanding Customer Support

Helpful team when creating my custom order. Exactly as I imagined when the product arrived. I'll be shopping here again.


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Classy Decanter Set

The decanter set is classy. The engraving is deep and legible, however, shipping came a little slower than expected.


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Impressive Quality

All the stuff I have received so far were impressive. There is no beating their attention towards detail in this engraving activity.


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Sleek Whiskey Glasses

The smooth design of these whiskey glasses are fantastic. Though the etch was excellent; delivery could've been faster, though.


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Personalized Perfection

The possibilities for customization that are available really are amazing. My personalized wine glasses came exactly as I was hoping.


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Beautiful but Expensive

The quality is unmatched, but the price is a bit too steep. Ordered beer mugs and they look really great.


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Lovely Housewarming Gift

Ordered a personalized decanter for a housewarming party and it really hit the right spot. The engraving makes it so special.


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Immaculate Scotch Glasses

My engraved scotch glasses arrived pretty quickly and look spotless. They feel solid and high-quality in hand.


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Wonderful Gift Packaging

Gift pack was classy and secure. Whiskey decanter is very beautiful but smaller in size than what I thought it would be.


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Great for Special Occasions

Purchased engraved wine glasses as a retirement gift, and it was a great hit. Very high quality and excellent presentation.


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Flawless Execution

Crystal Imagery got the design just right for my whiskey glasses. Deep etching really brings the glasses out nicely.


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Reliable Custom Orders

My custom order of beer mugs turned out great. They?re sturdy and well-made. Would appreciate faster shipping options.


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Elegant Wedding Keepsakes

The wedding keepsake glasses were perfectly engraved and elegant. They made a memorable addition to our special day.


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High-Quality Glassware

Each piece of glassware I?ve ordered has been of the highest quality. The engraving work is sharp and long-lasting.


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Quality Concerns with Glasses

The whiskey glasses looked fabulous online, but when they arrived, the quality was not up to par. The etching was lopsided, and one of the glasses had a tiny chip. Customer service responded, but was not much help in fixing the problem. Though the design is unique, poor quality control was a bad impression. A proper quality control process is highly required for such premium-priced items.


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Delayed Delivery on Important Gift

Ordered a decanter set as an engagement gift with a promised delivery way earlier than arrived. The accuracy of the shipping information was worse, and delivery planning was worse. When delivery finally came along, the etching was on point, however, the tardiness caused all the unnecessary anxiousness. However, the quality of a product cannot beat the lackluster service being provided. Also, communication toward shipping delays still needs improvement.


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Packaging Issues with Growler

The growler I ordered arrived with poor packaging, which caused a dent in the metal and scratches on the finish. The engraving itself was nice, but the product's damaged condition made it unfit as a gift. After contacting customer service, they offered a partial refund, but the hassle wasn't worth it. Better attention to packaging would have made a significant difference.


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Poor Engraving Alignment

Custom ordered engraved wine glasses had the text incorrectly centered on one glass. Customer service accepted the error, but they still wanted the product returned before replacing it, delaying the order. For the amount of money that was paid for the product, such mistakes should not occur. The product does not have a check for defects prior to shipping as a major con.


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Unhelpful Customer Support

Reaching out to customer support for an issue with my order felt like an uphill battle. Responses were slow, and the representatives seemed uninterested in resolving the matter. The whiskey glasses were scratched on arrival, and no clear solution was provided. Although the engraving was well done, the overall experience has been far from satisfactory.


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Fragile Glassware

I received the scotch glasses looking pretty, but after using them a few times, one broke. The glass feels thinner than expected; the premium price is somewhat disappointing with this in mind. Although the engraving is done perfectly, the strength of the glasses isn't good. Replacements were offered but doesn't change the overall quality concern. They need to make it sturdier.


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Inconsistent Design Quality

The etching depth was different in all of the beer mugs that I had ordered; thus, the entire set seemed unevenly matched. Another mug even bore a noticeable scratch on its face. Customer service gave a partial discount but left much to be desired for complete satisfaction. With this company focusing so much on quality, inconsistency is pretty appalling.


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Misleading Product Dimensions

The whiskey decanter set appeared larger in photos than in reality. Upon arrival, the decanter was much smaller than expected, making it less impressive as a gift. The engraving was fine, but the misleading dimensions made the product seem overpriced. The company should provide more accurate descriptions and photos to avoid customer dissatisfaction.


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Order Error with No Resolution

Got something that had nothing to do with what the order stated, and to correct this took way too much hassle. They didn't get back to the customer for days, and then their proposed remedy was unsatisfactory. The service leaves a lot to be desired. One would expect accurate orders to be one of the key concerns of this type of business.


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Overpriced for Quality Provided

The bourbon glasses were visually appealing but not worth the price tag. Small imperfections in the engraving were noticeable, and the glass itself felt average. While the packaging was decent, the overall quality does not justify the cost. There are likely better alternatives for personalized glassware at this price point.


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Damaged on Arrival

My decanter came cracked in the glass-thus, completely unusable. The pack was very flimsy and should not have been used for packaging fragile items. Customer service was one of the most frustrating and time-consuming processes ever. Eventually, they did send out a replacement, but the whole experience was extremely frustrating and time-consuming. Better packaging is desperately needed.


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Lackluster Groomsmen Gifts

The flasks that I ordered for my groomsmen arrived with uneven etching. The thought was great, but the execution was not up to par. It was great that the customer service offered a partial refund, but this was definitely not enough compensation. Quality control standards need to be much higher than this.


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Poor Communication on Orders

An order for customized wine glasses was placed. No response had been heard in weeks, but emails and calls went unaddressed due to busy lines. When the glasses finally came in, they were gorgeous; the stress due to poor communication overwhelmed the whole experience. Enhancing customer communication will be far reaching in developing trust.


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Engraving Errors

Ordered whiskey glasses with a custom logo, but the design was etched incorrectly. The details of the logo were blurred and not recognizable. Contacting customer support led to a replacement, but it took weeks to arrive. For a premium-priced product, the lack of precision and delays were incredibly disappointing.


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Underwhelming Quality

The glasses were scotch thinner and lighter than expected and felt fragile. The engraving was all right, but overall quality was not up to what was described on the online product. The customer service provided minimal assistance as it said the glasses met their standard. The product did not meet mine, so I wouldn't recommend it to others.


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Expensive with Limited Value

Bought an engraved beer growler, and although the design was quite nice, it felt overpriced for what it offered. The lid does not fit properly, and while using it, there are leaks. Customer support was polite but not satisfactory enough. For premium pricing, better products that last longer and work properly should be given.


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Subpar Packaging for Glassware

The personalized wine glasses were packed very flimsily, and upon receiving the glasses, one was shattered. The customer service sent a replacement glass in a hurry, but such improper packaging of fragile items should never be considered acceptable.


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Lacking Customization Options

The limited font and design options for customization were a letdown. While the final product was decent, it didn?t feel as unique as advertised. The lack of flexibility in the design process made the experience less enjoyable. Adding more customization features would greatly enhance the service and appeal to a wider range of customers.


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Failed Expectations

Ordered personalized decanter and glasses for a gift but the whole set felt cheap. The glasses were much smaller than expected and the etch was very shallow. Customer care was polite and not very helpful in resolving issues. At such a price point, the quality of the product could not live up to the claims. Quality, customer care service should be way better for it to cost.


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Unresponsive Customer Support

I experienced a problem with my order, and customer support seemed to be impossible to reach. Emails and calls went unanswered for days, making me frustrated. The whiskey glasses arrived eventually, but the lack of communication had soured the experience. Improved customer support that responds would increase overall satisfaction considerably.


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Inaccurate Product Description

The growler I bought did not look like the description on the website. It was smaller and thinner than I had expected. The engraving was nice, but it felt like a roll of the dice when buying it due to the inaccurate description. Customer service apologized but didn't offer a refund or replacement. Transparency in product details is critical for customer trust.


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Overhyped Product Quality

Decent wine glasses but failed to impress. Ordered online; glowing reviews are too high. Fine engraving nothing to rave about, though. Ordinary glasses with nothing premium-like to brag about. While the service is fine, the product falls a bit short in meeting what they have promised their marketing says it is going to be for this price.


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Mismanaged Custom Order

Submitted custom whiskey glass design; the finished product had several mistakes. Logo not centered; many of the finer details were absent. Customer service agreed to a remake, which proved to be tedious and agonizing. To my experience with such custom orders, attention to detail is vital when making orders that should avoid these mistakes. Experience was completely out of expectations of what should happen in such premium services.


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Shipping Delays

It took much longer to arrive than expected. The whiskey glasses were really great, but the delivery delay was a bummer.


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Misaligned Engraving

Etching on one of the wine glasses is not perfectly aligned. This slightly detracts from the general appearance of the set.


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Fragile Glassware

One of the scotch glasses broke after just a few uses. The material feels thinner than expected for the price.


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Packaging Needs Improvement

The packing was not tight enough, and one glass came chipped. Shipping fragile items needs better protection.


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Lack of Communication

Customer service took too long to get back to me when I had questions about my order. Communication could definitely be improved.


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Smaller Than Expected

The decanter was smaller than I expected from the pictures. The engraving was good, but the size was a letdown.


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Limited Design Options

Customization options for engraving are quite limited, which made the process less exciting. Adding more fonts would help.


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Logo Engraving Issues

The custom logo on the growler wasn?t as sharp as expected, with blurred edges in some areas.


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Overpriced for Quality

The quality of the beer mugs was average and didn?t justify the high price. The engraving was nice, but the product felt basic.


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Slow Replacement Process

The complete substitute of a broken glass took weeks. The replacement was all right, but that was a lousy delay.


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Poor Quality Control

Whiskey glasses set had an inconsistency in terms of etching. Hence the overall look will not be so great


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Average Gift Experience

Decanter set was very fine, but it lacked further elaboration of engraving. It was somewhat less impactful.


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Broken Glass Upon Arrival

One of the wine glasses reached broken. It took days to receive a response from customer service. The whole substituting process was very inconvenient.


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Flimsy Packaging for Shipping

Packaging did not do much to protect the items, and a scotch glass came in with a chip. Better packaging is badly needed.


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Generic Glass Quality

The glass used for the beer mugs was too generic and the engraving was not as sharp as in the samples displayed online.


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Slow Response from Support

Customer service took a long time to address a customization issue. Not getting prompt responses was really disappointing.


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Unimpressive Decanter Design

The decanter design felt really underwhelming, and the engraving was not that prominent as it was expected.


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Loose Lid on Growler

The growler lid does not fit tight so spills when carried. The engraving was fine, but functionality needs to be improved.


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Overhyped Quality Standards

Quality did not match the expectations from the website. The glasses were fine, but not exceptional for the price.


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Lack of Durability

The scotch glasses feel fragile and less durable than expected. They look good but are not suitable for everyday use.


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Long Wait for Delivery

Delivery was late, and tracking updates were not consistent. The final product was okay but not worth the wait.


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Engraving Could Be Better

The engraving was shallow and did not have the bold look as shown in the pictures. The glasses were fine otherwise.


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Inaccurate Item Description

The decanter was smaller than described on the website, making it less impressive as a gift.


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Shipping Cost Too High

Shipping cost was unreasonably high, especially considering the delayed delivery. The glasses were decent, though.


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Perfect Wedding Gift

The personalized decanter set was the showstopper on the wedding gift table. The engraving was deep, clear, and well done. The quality of the glass feels like luxury, and the couple cannot stop raving about it. The packaging is elegant, so unwrapping it was that much better. This thoughtful product made the celebration even more special.


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Stunning Custom Wine Glasses

The wine glasses arrived carefully packed and looked absolutely stunning. Deep etching gives it a touch of sophistication, which is very impressive. The glass itself is sturdy yet elegant, making it perfect for both casual and formal occasions. This set was the ideal gift for a wine-loving friend, and the personalized design made it unforgettable.


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Elegant Groomsmen Gifts

Ordered engraved whiskey glasses for my groomsmen. They came out amazing. The craftsmanship on the etching was top-notch, and the glasses had a nice weight to them. Packaging was secure, and everything arrived in great condition. The only problem was that delivery was a bit delayed, but the quality of the product definitely made up for it.


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Top-Quality Beer Mugs

Beautifully and precisely engraved, the beer mugs exceed expectations. Thicker and much more durable than usual, the mugs will be perfect for regular use. The custom design was done as requested, excellent attention to detail. These make a fantastic addition to any bar collection and can be given to beer enthusiasts as gifts.


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Excellent Customer Service

Ordered custom whiskey glasses. Made adjustments last minute and received a highly responsive customer service which made sure that the final product is exactly how it was designed. The product was well-packaged, which reached without issues. Quality: flawless. Unique, premium look due to the engraving. It is expensive, but still worth it given the experience overall.


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Unique Anniversary Gift

The engraved scotch glasses were a perfect anniversary gift. The design was exactly as described, and the glasses feel well-made and sturdy. The packaging added a nice touch, making the gift presentation even better. The recipients were thrilled with such a thoughtful, personalized gift. It's a keepsake they'll treasure for years to come.


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Beautiful Decanter Set

The bourbon decanter set was absolutely masterful. The deep engraving on the glass made it look expensive and classy. The decanter and glasses arrived securely packaged and in perfect condition. This product is perfect for displaying on a home bar or gifting to a whiskey enthusiast. It's clear a lot of care goes into these products.


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Classy Wine Glasses

These wine glasses personalized look elegant enough to be used at any event. The engraving was clean and crisp, and the glasses were pretty sturdy. Everything was packaged nicely and arrived in good condition. My only problem with this purchase was that it was limited on fonts for the customizing. Overall, the product turned out very nice and was made well.


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Exquisite Customization

I sent a company logo for custom beer mugs, and the final product exceeded all expectations. The design was sharp and perfectly aligned, making these mugs a standout at our office party. The mugs themselves are durable and practical for everyday use. They arrived on time and carefully packed, ensuring everything was in pristine condition.


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Memorable Housewarming Gift

Ordered an engraved decanter for a housewarming gift and was a real success. It has impeccable workmanship, and the engraving was exactly what was requested. This decanter will add class to any home bar. The shipping was timely, and packaging made sure it reached the client in good shape. This gift is truly unforgettable and well-liked.


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Exceptional Wedding Keepsakes

Customized wine glasses for a wedding party: These custom glasses were highly sought after for a wedding party. The engraving was elaborate and beautiful, and the glass seemed to hold that personal touch on the special day. The glasses were well-packaged and reached us in the perfect condition. It's both practical and sentimental for keepsakes, a treasure for the couple and their guests.


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Unique Bar Addition

Personalized whiskey glasses were a fantastic addition to the home bar. The engraving was done very precisely, so the design really pops. The glasses have a nice weight, giving them a premium feel. Delivery took a bit longer than expected, but the final product was worth the wait. These glasses will undoubtedly impress guests during gatherings.


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Excellent Gift for Dad

The custom scotch glass set was just the perfect gift for Father's Day, as the etching seemed to be deep and flawless. The glasses felt really luxurious. My dad absolutely loved them and mentioned that they are now his favorite glasses for relaxing in the evening. Each and every small detail of this product reflected much attention to detail and excellent craftsmanship.


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Perfect Retirement Gift

The engraved decanter set made for a memorable retirement gift. The recipient loved the thoughtful and elegant design. The deep etching gave it a premium appearance, and the decanter itself was beautifully crafted. Everything arrived securely packed and on time. This set is perfect for celebrating milestones and making someone feel truly appreciated.


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Elegant Whiskey Glasses

The personalized whiskey glasses are beautiful; the deep engravings in them give this a professional touch, and glass feels substantial while being well-designed. These add a touch of elegance to your setting and great for gifting too. The entire order process is simple, while everything arrived securely packed and ready for use.


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Beautiful Beer Growler

The custom beer growler was a thoughtful gift for a craft beer enthusiast. The engraving was done with care, and the growler itself was durable and functional. The only small downside was that the lid could fit a bit more securely. Despite that, the recipient was thrilled, and the growler is now their favorite for weekend brewery trips.


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Outstanding Scotch Glass Set

The scotch glasses set exceeded all the expectations. Very sturdy glasses, really nice engraving, and quite personalized. Packaging was excellent because everything arrived fine. They soon became a favorite whenever guests are supposed to come around or just spend a quiet night drinking. So, highly recommended for any party.


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Unique Personalized Mugs

The personalized beer mugs are an excellent gift idea. The engraving is clear and professional, and the mugs are of excellent quality. Delivery was a bit late, but the final product was worth it. These mugs are perfect for casual gatherings and add a personal touch to any event. Customization options were good but could include more fonts.


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Memorable Corporate Gifts

Ordered customized whiskey glasses for the company with our logo, which were given as gifts for the corporate event, and they went over very well. The glasses were premium quality, and the engraving was sharp and clean. The customer service team assured me that everything would be completed on time and as requested. It made a fantastic impression on the clients and colleagues. Even the packaging was great.


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Flawless Wedding Party Gifts

Personalized wedding party gifts were spot on. All wine glasses are engravings of names and dates on each of them. Everyone is just appreciative of this celebration that added personal touch in glasses. Glasses came in right on time, wrapped well, and everyone just loves them and their care for such a personal gesture. Such souvenirs would be cherished over time.


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Great Quality and Service

Crystal Imagery provided excellent service and quality products. The personalized decanter set I ordered was beautifully well made and arrived on time. The engraving was precise, making this set really special. Packaging was done in such a way that everything safely arrived, and the entire order was smooth. I will definitely be ordering from them again.


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Personalized Gift Perfection

The personalized wine glasses were perfect for a close friend. The engraving was beautiful, and the glasses themselves are sturdy and well-made. It looked exactly like the design in the online photos, and the packaging was very thoughtful and secure. This gift added a little special touch to their celebration, and delivery was timely and hassle-free.


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Sleek Decanter Set

I found the bourbon decanter set with a personal touch to be sleek and well-crafted. Deep etching was elegant, and the glasses were great quality. Shipping was somewhat delayed, but the product arrived in great condition. This set will certainly make a classy addition to any home bar or an excellent gift for whiskey enthusiasts. Overall, a great purchase.


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Great Value for Custom Glassware

The custom whiskey glasses were an excellent value for the money. They are very high quality, and the engraving of our personal touch really made them special. They were delivered promptly, packaged very securely, with no problems at all. These make a great gift idea or add a nice touch to any home bar. The whole process of personalizing was very smooth and very spot on.


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Unmatched Craftsmanship

Custom whiskey glasses were a masterpiece. Etching was deep and precise so that the glasses looked high-quality. The weight of glass felt so hard and of such a quality. Packaging was so good that they arrived in the perfect condition. Customer service was excellent, answered all my questions promptly, and made sure the order was smooth. Such glasses make the most unforgettable gift ever.


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Perfect Gift for Whiskey Lovers

It's a beautiful set of bourbon, very functional yet elegant. Deep engraving is a plus; the decanter itself was well-designed. The glasses do the set complete justice. Good gift for a whiskey lover, to say the least. Well packed, timely delivery. It seems that Crystal Imagery takes care and pride in crafting such quality items with personal touch.


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Amazing Wedding Party Favors

The personalized wine glasses were a great hit with the wedding party. Each glass was nicely engraved with names and the wedding date, which is an invaluable souvenir. The quality of the glasses was excellent, and the etching was perfect. The packaging was secure to avoid breakage in transit. These glasses made our special day all the more personal.


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Fantastic Custom Corporate Gifts

I ordered the whiskey glasses to be engraved with our company's logo, and the turn out was remarkable. The engraving was precise, clear, and professional-looking. The clients loved the product at our corporate event, pointing out the design and quality of these glasses. Shipping was safe and arrived on schedule. This was truly a good investment in making our business partners recall us for good.


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Luxurious Scotch Glasses

The personalized scotch glasses were better than expected. The deep engraving gives them a luxurious feel, and the glasses themselves are sturdy and well-balanced. The attention to detail in the customization was evident, making these a perfect addition to any bar. Delivery was prompt, and the packaging ensured the glasses arrived in pristine condition. Highly recommended.


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Memorable Anniversary Keepsake

The engraved decanter set made our anniversary celebration unforgettable. The craftsmanship was impeccable, with the deep etching adding a personalized touch. The decanter and glasses were of high quality, and the set was beautifully packaged. This thoughtful keepsake has become a centerpiece in our home bar and is a constant reminder of our special day.


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Unique Custom Growler for Beer Fans

This is the perfect gift for a craft beer enthusiast: the custom beer growler. It was engraved to perfection, and the growler itself was sturdy and functional. The lid could fit a little better, but all in all, the product was great. It was packaged well and arrived when it was promised. This growler makes a wonderful personalized addition to any beer lover's collection.


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Elegant and Practical Wine Glasses

The personalized wine glasses are elegant and practical. The engraving was clear and beautifully done, adding a sophisticated touch. The glasses are sturdy, making them suitable for casual and formal occasions. Delivery was fast, and the packaging ensured they arrived safely. These glasses make a thoughtful and unique gift for any wine lover or special occasion.


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Excellent Customer Experience

The customized whiskey decanter set is delightful, starting from the planning process to the final product. The whole team was very helpful in answering questions, and it was all pretty easy to get it all done. Product received timely, and even more beautiful than initially envisioned. Deep etching gives it a luxurious feel, and great packaging ensures it remained safe during transit. Greatly recommend Crystal Imagery.


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Perfect for Special Occasions

The engraved bourbon glasses were the crowning glory of our celebration. The quality of the glasses was superb, and the etching added a touch of elegance. They arrived securely packaged and on time, ready to impress our guests. These glasses are a testament to the thought and care Crystal Imagery puts into their products. Ideal for gifts or personal use.


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Thoughtful and Personalized Gifts

Crystal Imagery offers a perfect blend of quality and customization. The personalized scotch glasses were stunning, with deep etching that made the design pop. The glasses were well-crafted and had a nice weight to them. Shipping was timely, and the packaging ensured safe delivery. These thoughtful gifts are perfect for making any occasion extra special and memorable.


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Ideal Gift for Beer Enthusiasts

Custom beer mugs are huge hits. The engraving was perfect and made the mugs look very premium. The mugs themselves are hardy and serve well in daily usage. Packaging was such that everything reached me safe, and the delivery was fast. Personalized mugs for beer enthusiasts, they would definitely make great gifts, with a promise of excellent quality and exclusivity.


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Outstanding Attention to Detail

The personalized decanter set is a showpiece of attention to detail. The engraving is sharp and clear, and the glass quality is superb. It arrived in safe packaging and on time. This set has become a centerpiece in our home bar and is often complimented by guests. Crystal Imagery's dedication to quality is evident in every aspect of this product.


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Beautiful and Timely Gift

Ordered a customized wine glass set as a housewarming gift, and it couldn't have been more perfect. The etching was beautifully done, and the glasses were of excellent quality. They were well-packed and arrived on time. The recipients loved the thoughtful customization, making this gift a memorable and cherished addition to their home. Highly recommended for any occasion.


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Great Custom Gift Idea

Personalized whiskey glasses will be an extraordinary gift idea. The etching was clean, precise, and glasses have good weight and feel to it. Packaging was secure, and delivery was relatively fast. The only slight downside was the limited font options for customization. All in all, the recipient loved it, and the quality of the glasses makes up for the minor limitation.


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Elegant Custom Wedding Favors

The engraved wine glasses we ordered as wedding favors were perfect. Etching was deep and added that personal touch the guests loved so much. They were sturdy, well-packaged, and arrived in excellent condition. They added that classy touch to our celebration, and our guests left with something memorable. Crystal Imagery truly exceeded our expectations in every respect.


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High-Quality Personalized Glassware

The personalized Scotch glasses are of great quality and beautifully crafted. The etching was accurate, and the glasses look solid and durable. The shipping was prompt, and the packaging was proper to ensure them coming in pristine condition. These glasses make for a fantastic gift on any occasion and are a great way to add a personal touch to your celebrations or home bar collections.


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Amazing Product and Service

Crystal Imagery did a fabulous job. The personalized bourbon decanter set arrived absolutely as described, richly and flawlessly etched and made of quality glass. Ordering was simple and customer service responsive. It was delivered fairly rapidly and packed expertly to ensure it all arrived well. This set has been one of the high points in our home bar and receives endless compliments.


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Perfect Personalized Keepsake

The engraved wine glasses were really well made and added a personal touch to our anniversary celebration. The etching was clear and deep, giving the glasses an elegant look. They arrived securely packed and on time. These glasses are not only practical but also serve as a cherished keepsake of a special moment. Crystal Imagery did an outstanding job with this product.


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Memorable Housewarming Gift

It is one of those things that really stands out, such as the gift for a housewarming, and was perfectly engraved with an excellent glass quality. It is well packaged, so it reaches in good condition, even though delivery was a little slower than expected. They loved the thoughtfulness behind the design and have placed it front and center in their home bar. A wonderful gift for any time.


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Exceptional Wedding Keepsakes

Personalized wine glasses were ordered for the wedding party; it turned out that they were quite beautiful. Etching was immaculate, and the glasses of great quality; they arrived nicely packed and were punctual. Those keepsakes with the wedding party really impressed their guests and created a personal approach toward the celebration itself. Crystal Imagery indeed does excellent craftsmanship and pays special attention to each detail.


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Great Addition to Home Bar

Custom-made whiskey glasses are an excellent addition to any home bar. The engraving was precise, hence giving the glass a premium look. The glass itself is firm and comfortable in one's hand. Delivery was quick and the packaging ensured safe arrival. These glasses are ideal for entertaining guests or just enjoying a quiet drink at home. They are highly recommended for all the whiskey lovers out there.


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Perfect Corporate Gift

Our corporate event became a showstopper with personalised scotch glasses which contained our company logo. The engraving was very professional and sharp, giving them an upscale finish. The packaging ensured them to arrive in prime condition. Delivery was timely as well. These glasses were an excellent start for impressing our clients and colleagues. Crystal Imagery paid absolute attention to minute details.


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Decanter Quality Could Improve

It looks very elegant with beautiful engraving. However, the glass itself felt thinner, which made me think it wouldn't be durable. Packaging is good, and delivery was quick. The work on the etching is quite good, but for the money, the overall quality of the product could have been better.


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Stunning Design, Slight Delay

Beautifully engraved, the personalized wine glasses were stunning; it was a very detailed and precise job. The recipients loved them. Delivery was late for one week, causing stress, but the glasses were packaged securely and arrived in great condition. With slight improvement in shipping timelines, it would be flawless experience.


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Customization Needs More Options

Ordered whiskey glasses with a custom engraving, and the results were good. The glasses were sturdy, and the etching was clean. However, the design options were limited, which made the process less exciting. Adding more fonts and design elements would greatly improve the service. Overall, it's a decent product but could use enhancements.


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Beautiful Product but Pricey

Beautifully engraved bourbon glasses, which makes for a nice gift. Great craftsmanship and the glasses feel like premium products. The price seemed a bit high compared to the other options that are available in the market. The quality of the product is undeniable, but it might not be the best value for money for everyone. Delivery and packaging were excellent.


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Fragile but Beautiful Glassware

The scotch glasses were very beautiful and engraved, but felt a bit fragile for regular use. One of the glasses broke while being hand-washed, which was really disappointing. The design was very beautiful, and the etching gave it a personal touch. If they were a bit sturdier, they would be perfect for gifting and everyday enjoyment.


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Great Customer Support but Delayed

The custom beer growler was a special and thoughtful gift. The engraving was perfect, and the recipient loved it. Delivery did take a while longer than expected, though, which wasn't fantastic. Otherwise, great support from customers at all times, making the delivery process smooth and hassle-free. With better shipping, this would have been an excellent experience.


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Secure Packaging but Flawed Product

The wine glasses arrived in good condition because of the secure packaging. However, one glass had a small scratch, which was disappointing considering the premium price. The engraving was beautiful and made the set stand out. If not for the flaw, the product would have been perfect. Customer service offered a discount but didn't replace the scratched glass.


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Perfect Gift but Limited Fonts

Whiskey glasses were beautifully done and made perfect gifts. Etching was very deep and exact, giving them a touch of elegance. Though the font is limited, the customization is partially restricted. Anyway, the people loved the glass pieces, and so did the receivers. More designs would make a difference in such an experience.


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Lovely Product with Minor Issues

They are simply beautiful, etched clear and crisp. One arrived with a minor chip on it. Customer service was very fast to replace. Other than this small issue, the glasses are stunning and would make a perfect gift. They should improve on the packaging, maybe they will be less likely to break in transport.


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Great Design but Shipping Delays

The engraved decanter set looked perfect and was actually just as advertised. The engraving was sharp and the glass decent quality. Nonetheless, shipping had a delay; there were irregular tracking updates as well. After a long wait, the product was received in perfect condition, but at a faster delivery it would have become an even greater experience. Overall, it is worthwhile to buy it.


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Elegant Glasses with Durability Concerns

The whiskey glasses were elegant, with a premium feel and beautiful etching. However, they seem a bit fragile for frequent use. One glass developed a small crack after a few uses, which was disappointing. The design and craftsmanship were impressive, but the durability could be improved to ensure long-term satisfaction.


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Lovely Custom Gift with a Flaw

Ordered a set of custom beer mugs, and they looked fantastic. The engraving was sharp, and the mugs felt good in the hand. Unfortunately, one mug had a small dent, which was surprising considering the price. Customer service offered a partial refund, but a replacement would have been preferred. The product is still a great gift idea with some room for improvement.


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Beautiful Design, Average Quality

Decanter set with a person's name - That was beautiful; engraving was done perfectly. However, the glass felt a bit light in hands and not as strong as expected. She loved it, but I was a bit sad that such a 'premium look' product didn't have premium materials to go along. Packaging and delivery were excellent, but the quality was poorer.


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Memorable Gift but Late Delivery

The engraved wine glasses were a memorable gift that the recipients adored. The etching was clean and precise, and the glasses were securely packaged. Unfortunately, the delivery was delayed, which made timing tricky for the occasion. The quality of the product was excellent, and the customer support team was helpful. Timely shipping would make the experience perfect.


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Stunning Decanter but Delayed

The custom decanter was beautifully engraved and felt premium. It was a gift, and the recipient loved it. However, the delivery was delayed, which added unnecessary stress. The packaging was secure, ensuring the product arrived in good condition. Crystal Imagery does excellent work, but faster shipping would enhance the overall experience.


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Lovely Glassware, Fragile Quality

The personalized scotch glasses were beautiful, with deep and clear engraving that looked professional. However, the glass seemed thinner than expected, and one glass broke after minimal use. The design was stunning, but better durability would make them a standout product. Customer service was helpful but took a while to respond regarding a replacement.


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Beautiful Beer Mugs, Minor Flaws

The beer mugs looked fantastic with very precise and detailed engraving. They were a hit with the recipient. However, one mug had a small bubble in the glass, which detracted from the overall experience. Packaging was excellent, and shipping was on time. Despite the minor flaw, the mugs were a great gift idea and well-received.


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Great Customer Service, Average Product

It came in a beautiful engraving, but the glass itself was light and not very hard. The customer service was very responsive and helpful in getting the complaints resolved. Although the design was excellent, the quality of the product was not up to the mark for the price it was sold at. If the materials were sturdier, it would have been an excellent experience.


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Classy Glassware but Limited Fonts

The personal wine glasses were elegant and added a touch of sophistication to our dinner party. The engraving was flawless, but the limited font options restricted creativity. Delivery was on time, and the packaging was secure. These glasses are a classy choice, but adding more customization features would enhance the service further.


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Functional Growler with Loose Lid

The personalized growler had excellent engraving and a durable finish, making it a great gift. However, the lid didn't fit tightly, causing minor spills during use. The growler was otherwise functional and well-made. Delivery was prompt, and packaging was sufficient. Improving the lid design would make this an exceptional product for beer enthusiasts.


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Elegant Wine Glasses, Slight Delay

The engraved wine glasses were stunning, with a sleek design and beautiful etching. The glass felt durable and of high quality. Unfortunately, delivery was delayed by a few days, which caused some inconvenience. The glasses arrived securely packaged and in perfect condition. This product is highly recommended for its design and quality, despite the shipping hiccup.


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Lovely Decanter, Smaller Than Expected

The custom decanter was beautiful, with deep and clear engraving that added a personal touch. However, the size was smaller than expected, which made it less impressive as a gift. The craftsmanship was excellent, and the recipient appreciated it. Packaging was secure, and delivery was timely. Including more accurate size descriptions would avoid this type of confusion.


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