Chime
3.4/5.0
Draven
3/5.0
04, Nov 2024
Needs Improvement About Support
Chime is a pretty good service. It works well most of the time for my needs. However, their customer service is something that could be really improved. It took days to get a resolution of a transaction issue. The app works great, and I like that there's no fee, but I need support faster than this when issues come up.
Romy
3/5.0
30, Oct 2024
Needs Better Support
Chime has been extremely slow with customer service. I had a charge that someone was scamming when they took over a week to get done. Love the no-fee banking; however, this slowness when something goes wrong is too much. May have to switch over to a better bank.
Elexia
2/5.0
29, Oct 2024
Slow to Resolve Issues
I do like the fact that Chime doesn't charge fees, though their customer support is painfully slow to solve issues. I had a transaction problem that took over a week to resolve, and that's just not banking. If they can get their response times up, then it'd be much, much better.
Kadenza
3/5.0
26, Oct 2024
Not Bad, but Could Be Better
I like Chime for daily banking, but they really need to step up the customer service. Had a problem with a transaction that took days to be worked out. The app is pretty smooth and easy to use, but sometimes when things go wrong, you want quick support. If they get it right that way, I'd better rate them.
Cassian
3/5.0
15, Oct 2024
Decent App, Bad Customer Service
Works well but customer service lacking. Had an issue with one transfer and it took forever to be resolved. I like hearing about no fees, but when you do have an issue, I expect faster resolution and for them to be a bit more helpful with you. I may switch to another online bank.
Soren
5/5.0
08, Oct 2024
Amazing Mobile Banking
I love Chime! The app is so easy to use and I never have to worry about overdrafts or surprise fees. Okay, so getting paid a couple of days before everyone else is pretty awesome, but I don't really ever run into a situation that I have to do transactions anyhow. Chime has been great and I highly recommend it to anyone looking for an easy banking solution.
Riven
5/5.0
21, Sep 2024
Chime Has Changed My Banking
I am glad I hopped onto Chime after getting tired of some unreasonably high fees being charged by my previous bank. I especially love the intuitive nature of the mobile app; it's something that will simply delight your eye due to everything appearing so transparent. One can follow one's live transactions, and round-up savings have saved a lot of money without even thinking of them. The number one favorite of mine is their feature known as SpotMe. It's been such a refreshing change not having to fret over hidden fees or delayed transactions. I've been raving about Chime to absolutely everyone!
Aeris
3/5.0
19, Sep 2024
Could Be Better
I was excited to use Chime, but a problem with the SpotMe feature had me second-guessing staying here. They did not provide overdraft protection and did nothing to assist with customer service. They could increase support and make it clearer, and I will stay, but so far, I am on the fence.
Vale
3/5.0
18, Sep 2024
Too slow on customer support.
I love the no-fee structure and how easy it is to use, but customer service really needs to get its act together with Chime. I had several instances of delayed transactions, and it was way too long before getting any help.
Thorne
3/5.0
12, Sep 2024
Average Experience
Chime has its perks, and one's welcome since there are no fees, but the app really is user-friendly. However, I have had some transfer problems, and the customer service hasn't been prompt enough when getting back to me. If they can reach my service response times, I'd give them higher than what I'll be leaving here. It's pretty average for now.
Steven Diaz
5/5.0
10, Sep 2024
No Hidden Fees
I changed to Chime because I was fed up with traditional banks charging me fees for everything. I never had to worry about a single hidden fee, and I receive instant alerts whenever any purchase is made. I found the SpotMe feature to be really convenient. I'm glad I switched.
Vesper
4/5.0
06, Sep 2024
Solid Mobile Banking
Used Chime for awhile now and so far, not too bad. The app runs pretty smoothe and getting paid early makes all the difference. Customer service always responds but seems to take a little time. No hidden fees, which is just fine by me. I'd give it a thumbs up, especially if you want mobile banking.
Skye
1/5.0
02, Sep 2024
Customer Service Needs Major Improvement
I was pleased with Chime. Recent customer service experience has made me wish twice about banking with this one. I had a transaction that I did not recognize. That is all I knew, so I called into customer service. It took days for them to get back to me and the answer vague and of no help. This would continually get followed up with slow responses that didn't do anything to solve my problem. I needed it to sort out the issue fast because a lot of money was at play, but the response from Chime was unbelievable, shocking really, inasmuch as it lacked urgency; it is disappointing because before this, I have been satisfied with their services, but now I am brought back to question if this bank can be trusted when there are problems. After this experience, I probably will change my bank because customer service is the most crucial part of the banking relationship for me.
Tatum
5/5.0
22, Aug 2024
Chime is a Lifesaver
I must say one of the smartest financial moves I ever made was switching to Chime. It is very easy to use, and I love that I won't get surprised with extra fees anytime soon; that's one of my favorite things. The advance direct deposits were super handy for some of the worst months. I like that I get real-time transaction alerts- everything is accessible on my phone. As far as cash is concerned, it was not a bother to use without having to deal with overdrafts and hidden fees. Chime has really made life easy for me, and I have already suggested this service to many friends. So far, it has been just fantastic!
Tristyn
2/5.0
19, Aug 2024
Disappointed by the Service
I started using Chime with great expectations, but some recent delays in direct deposit and a slow customer service didn't make me very happy. The app is fine, but once you encounter problems, it's difficult to receive the issues sorted out as quickly as possible.
Roger Nguyen
4/5.0
01, Aug 2024
Great Mobile Banking Experience
Chime makes banking painless. Its mobile app is user-friendly. Customer service is always responsive, especially when I have inquiries about my accounts. I like the fact that I receive my direct deposits two days ahead of everyone else, making it easier for me to keep up with my money plan. It's a good option for someone looking for a more modern experience in banking.
Kairo
5/5.0
26, Jul 2024
Quick, Convenient, Simple
I love how Chime makes banking so easy. This app is a breeze to use, and the fact that I get paid a little early definitely comes in handy. Never overdrafted, nor have I seen a monthly maintenance fee - that's just fantastic peace of mind. I've recommended Chime to many friends and they are all really happy with this arrangement.
Revyn
5/5.0
25, Jul 2024
Convenient and Reliable
During my review, I will attest that I have been using Chime as my primary go-to bank since over a year now, and it has generally been very smooth sailing. The lack of service charges, combined with early direct deposits, has taken this place to the game with me. It is easy to use, and I haven't had any problems with any transactions. The SpotMe feature has frequently saved me from overdraft fees. I like that the process is very transparent, and when I do have questions, customer service is always on it. Chime is just the right solution for anyone who can no longer put up with old banks. I would definitely recommend it to all my friends.
Lirael
3/5.0
23, Jul 2024
Decent, But Support Lacking
Chime is great as far as free banking, but if you ever had a problem with your deposit being delayed, their customer service would be a little too slow on their response. Apps are okay but if they don't speed up their response time for assistance then it's time to look elsewhere.
Nyra
1/5.0
22, Jul 2024
Poor Communication and Resolution
Used to love Chime, but really frustrated with their customer service lately. My account had been flagged suspicious, and the money was frozen. No matter how many times I called them, the same generic responses were provided and did not solve my concern. My account could take more than a week to be recovered, but during that time, I couldn't be able to draw my money. I had so many bills to pay and endured unwanted stress during that one week. It was a bad experience. I needed to communicate well and fast in solving an issue of such importance. I'm aware of the security necessities, but unbelievable issues of customer service will always live within my memory. I am thinking now of changing my bank because, God willing, I don't want to go through such an incidence again. Chime really needs to work on how they handle the complaints of their customers and have better communication with the customers in times like these.
Nairo
5/5.0
16, Jul 2024
Great Mobile Banking
Chime has been a really great solution for me for about a year now. The app is super easy to use, and I really love the fact that I don't have to worry about fees. Well, of course, getting my paycheck two days early is a huge help, and the SpotMe feature has come in pretty handy a few times. Customer service is always very prompt and is never a problem for me. Really, the best aspect of having this account is that the real-time transaction alerts keep me in check with my spending, and the automatic savings feature has saved so much without even needing to think about it. Generally speaking, experience has been just fabulous with Chime, and I would highly recommend it!
Xyla
3/5.0
25, Jun 2024
Transaction Delays
Chime is wonderful in terms of convenience, but irritating at times, since there have been issues with delay of transactions. Sometimes, when this happens, it delays things for days, which means their customer service is somewhat slow in some instances. But I like the no-fee structure, and these issues are starting to frequent me-that is already an issue; I may look elsewhere.
Sylas
2/5.0
24, Jun 2024
Slow Responses
Chime has some great features, but the customer service takes ages to reply. I had an issue with a transaction, and it took nearly a week to get it resolved. I love the no-fee policy; however, if something goes wrong, you want fast support, which they lack. Disappointing overall.
Eryx
3/5.0
28, May 2024
Mixed Experience
so far, I've had a good experience with Chime. However, it has happened a few times that the transactions get delayed or are in pending. It's rough when you try to contact customer service when these happen. App is good; they really need to work on the support side.
Rylin
5/5.0
25, May 2024
Easy, Fee-Free Banking
I like that so much how easy it is to bank with Chime, no hidden fees, and they deposit my money faster than my old bank. Not to mention, I love the SpotMe feature when I need it to be desperate. It's a huge relief that I have a bank which doesn't nickel and dime me. I have loved it so far.
Lennox
2/5.0
23, May 2024
Not Impressed
I thought Chime would be a good option, but so far, I have been really let down. Direct deposit hits late here with this company many times, and you cannot get a quick response from customer service. Good app, though - until things happen and then you're off on your own. Definitely time to move on.
Farren
4/5.0
18, May 2024
Great bank, some improvement areas.
Chime has been really great so far, especially with the no-fees and early direct deposits. The only thing that wasn't my favorite is that it took a bit of time longer to settle an issue with a pending transaction. Other than that, no huge complaints. If they get faster at handling issues, then this will be perfect!
Zenon
2/5.0
09, May 2024
Not Satisfied
If I do like the app for Chime, customer service could be better. A one transaction dispute took days to get right. Otherwise, I truly enjoy this no-fee structure, yet it's really hard to get timely support when issues arise. So I have changed my mind on much.
Zylis
5/5.0
07, May 2024
Best Banking App I've Used
I've been with Chime for over a year. This app is fantastic. It's really nice to get live updates on every dollar I spend. Early direct deposit has been a game-changer and such a winner with no-fees policy. I haven't had an issue with Chime at all. I will continue using it as my primary bank.
Aziel
2/5.0
24, Apr 2024
Frustrating Customer Service
Excellent service, but it is very slow getting back to you on the customer support side. It took days for an issue in a pending transaction to get sorted out. Nice having no fees; however, when needing help, you don't get it fast enough. I don't know if I'll stay with Chime.
Ember
1/5.0
23, Apr 2024
Overdraft Issues and Not-So-Fine Print
Chime I have a spotty record here, but the last real issue I had was with SpotMe. I thought this could be for me when I had less balance in my account for small purchases. For the second time now, I'd had overdraft fees when I thought I shouldn't have at the first sign of overdraft. I tried contacting customer care, and they really could not explain to me why this was happening and just said I should wait for a resolution, that they are working on it. And while I do love the no-fee structure of Chime, it's frustrating not to know what's going on, especially in a situation like this overdraft one. If this policy inside Chime does not change to make communications clearer, then I'll have no option but to change my banking option since I will never believe in their service again because of this situation.
Benjamin Wright
5/5.0
22, Apr 2024
Easy to Use and Convenient
Chime has been such a great tool for my banking needs. I love that their app is super easy to use, and with real-time notifications, keeping track of spending is just easy. The early direct deposit feature has really paid off. I have had nothing but good experiences; not one problem - major or minor - so I would definitely recommend it to anyone seeking a hassle-free online bank.
Jovi
4/5.0
21, Apr 2024
Great for Mobile Banking
Chime has been great for mobile banking requirements. The app runs well, and I enjoy the early direct deposit feature. I have only had to use SpotMe a handful of times, but it worked as intended. Chime has been great so far, and I would recommend it to people who are looking for less hassle in their banking transactions.
Juna
5/5.0
10, Apr 2024
Fast and Convenient
I have been on Chime for like a year now, and honestly, it has been pretty awesome. There is nothing I hate more than having to worry about some untold fees when you just least expect it; the direct deposit early option comes in quite handy. The mobile app has no flaws whatsoever, and when a question arises in my head, customer service is very quick to respond. So good service altogether.
Leif
1/5.0
05, Apr 2024
Account Freezed Up for No Apparent Reason
I joined Chime over six months ago, but my account freezed without warning last week. I filed a complaint with the customer support that took days to respond. I lost access to my money for nearly two days. I know security matters a lot, but I went frustrated because of the lack of communication in terms of the freeze and zero transparency. It took nearly two weeks to get my account unfrozen, and within that two weeks, my bills were piling up. The worst part was that no one could tell me why my account was frozen to start with. I've been left hesitant about continuing with Chime. While the app itself is fine, I did enjoy the free banking, it has really been bad on customer support and transparency about the issue. This put me at a new set of options. I actually really enjoyed the service when I first started. Now, I may have to switch banks.
Caelan
2/5.0
30, Mar 2024
Not Reliable
I have had a few issues with the fact that Chime is not reliable with direct deposits. Sometimes, they tend to be delayed, and customer service takes too long to respond-it's frustrating because I desperately need to access my funds right away. I'm not sure if I would continue this if things keep getting this way.
James Adams
4/5.0
29, Mar 2024
Quick and Reliable
I do online banking with Chime and really like it. Their mobile app is reliable; I like the fact that my paycheck comes through two days before payday. There are no monthly fees to add on to the deal. Once I did have a minor problem with a transaction, but the customer service promptly corrected it.
Kessler
2/5.0
27, Mar 2024
Direct Deposit Delays
Chime is fine for everyday activities but bad with direct deposits as there are several problems that come along with delay issues. Customer service help has been slow so far that they haven't really helped me out much either.
Zephyra
1/5.0
26, Mar 2024
Trouble with Transfers
I've experienced some complaints, mainly about not being able to get my money transfer to go through. The user interface is rather slick, but nothing significant would ever go wrong without the developer not being around to quickly help you.
Axelia
2/5.0
19, Mar 2024
Delayed Responses
Okay app, but bad customer service. Had to wait nearly a week just to get some cash out of my ATM. The no-fee is very appealing, but if I'm supposed to suffer for on-time support, then no. I might switch soon.
Skilar
3/5.0
05, Mar 2024
Could Be Better
Overall, I love no-fee Chime, but a few times now I have been frustrated with slow customer service responses to some issue with the transaction. Frustrating when things don't get fixed right away. I like the idea of Chime, but they really need to take action with customer support.
Zayden
5/5.0
01, Mar 2024
Chime is a Game Changer
Chime has just made doing my finances so much easier. Everything is all in one app, and I've never been charged a fee. My favorite would be the automatic savings feature, as well as getting paid early. I highly recommend using Chime.
Emberly
5/5.0
28, Feb 2024
The Best Banking App!
Chime is absolutely the best banking app that I have ever used. It keeps track of my spending easily and I like that I get early direct deposits. Much more convenient than my old bank. Have had no problems, with very prompt customer service. Would definitely recommend it to anyone wanting hassle-free banking.
Brecken
1/5.0
26, Feb 2024
Subpar Customer Service
For over a year now, I have been using Chime services and loved no-fee banking and the very accessible app. Recently, they flagged one of my transactions for suspicious activity, locked me out of my account based on that pending more investigation. End. They froze my account, and I couldn't access my funds during this period. It was very stressful because I was not able to solve some of my pressing financial problems at that point. When I finally got someone on the line, they weren't very helpful and said it would take some time to resolve. I understand that security is necessary, but their lack of communication and urgency were frustrating. I also have bills due, and I had to find other ways to pay. If chime is not going to ensure a good response time in customer service, then they're not going to satisfy the customer. So here I am, on my last straw, waiting for a new bank.
Tazara
3/5.0
25, Feb 2024
Not bad but not great
Okay, Chime. Inconvenient at times but not perfect in any means. They sometimes have delayed transactions, and I'd have preferred customer service was faster. The no-fee structure is good though; improving their system would create a huge difference. All in all, ok.
Thomas Jackson
5/5.0
21, Feb 2024
Best Banking App
Having used it for a year, I must say that I am really impressed. The mobile app is so accessible; they basically removed the hidden fees. SpotMe helped me avoid overdraft a couple of times. Very highly recommended to anyone looking for hassle-free banking.
Onyx
5/5.0
19, Feb 2024
Great for millennials
Chime works great for my fast pace. The interface is intuitive, and the rounding of purchases is a feature that I really like. Great not to get any surprise fees, and getting paid early is a real bonus. It has been over a year since I've been a customer; I intend on sticking with Chime.
Kinsley
5/5.0
16, Feb 2024
Great for Young Professionals
Chime has been really good for my lifestyle, as I can see the tracks of my spending right away, and love that it automatically saves. More pros: no fees AND early payday features make it even better. And very good for entry points in one's financial journey. Enjoy the experience so far, and would recommend it!
Kaizen
5/5.0
03, Feb 2024
No-Fee Banking!
So far, Chime has been the best online banking experience I've had in terms of choices. I'm so over all the hassle with these regular banks and charges. What's there to fret about at Chime? They even have an easy-to-use mobile app where I get my pay up front each time. Really, really happy with it!
Zyana
3/5.0
07, Jan 2024
Room for Improvement
Chime is great for anyone who is not a fan of fees; however, they have work to do in terms of customer service. I had an unauthorized transaction that took far too long to be dealt with. The app is really good and easy to get through, but when you need any kind of help it takes way too long.
Xavia
2/5.0
31, Dec 2023
Overdraft Confusion
I was quite active on SpotMe from Chime and sometimes was dinged with an overdraft fee when it was not even necessary. It was really taking a long time for the customer service to rectify the situation, and their answers were not really crystal clear. I loved the app, but the overdraft stuff really frustrated me.
Kyro
5/5.0
27, Dec 2023
Ideal for On-the-Go Banking
I travel a lot, so Chime is a lifesaver for when you're managing your finances on the move. The application is quite simple, and I love not having to worry about overdraft fees because of the SpotMe feature. For someone who wants flexibility with their banking, it's a great thing. Highly recommend.
Xyler
4/5.0
14, Dec 2023
Great Online Bank
Chime has been a pretty good experience, if I am honest. My mobile app is slick, and I really like no-fee services. Little delays in customer service responses, but they always solve my problem. Automated saving also helps.
Zevra
5/5.0
03, Dec 2023
Support Takes Too Long
Chime has a brilliant concept of no fees, but the customer support is dreadfully slow. Had an issue with one of the ATM withdrawal transactions. Took around a week to resolve the problem. App is friendly to use, though support does need to up when issues arise. Most likely, I'm switching banks now.
Quinley
2/5.0
02, Dec 2023
Slow Help
Used Chime for a while now; the app is pretty intuitive but does have problems with slow support of customer service. One problem in my transfer took almost a week to fix. It is really frustrating to have an urgent problem and not be able to get people to help you fast.
Raelyn
5/5.0
18, Nov 2023
Simple and transparent
Chime has been fantastic for all of my banking needs. The App is clean and easy to use. In most cases, I can always find what I need without much hassle, which means no surprise fees or other surprises. I rather enjoy getting paid two days ahead of time. The customer service responds in a timely manner and would be more than happy to assist you. Highly recommend this to anyone looking for easy online banking!
Jaxley
1/5.0
06, Nov 2023
Extremely slow issue resolution
I have had Chime for over a year now. However, last month, I had a pretty significant deposit go missing in action, completely disappearing from my account. I called customer service the same day, and they were very friendly, but it took them over two weeks to correct the discrepancy. I left myself unable to draw on that money when needed for rent and other monthly bills. Very stressful, I can tell you. They kept saying wait, which is frustrating without urgency on their side.
Charles Thomas
4/5.0
04, Nov 2023
Simple and Efficient
Chime is a great opportunity to open an account without going to a traditional bank. I love the fact that I can follow my account easily through the app as well as my early payday. Customer service has always been able to help. Some times it takes a little longer to get resolved, but overall it has been great.
Zavian
5/5.0
01, Nov 2023
Chime Has Changed My Banking
I am glad I hopped onto Chime after getting tired of some unreasonably high fees being charged by my previous bank. I especially love the intuitive nature of the mobile app; it's something that will simply delight your eye due to everything appearing so transparent. One can follow one's live transactions, and round-up savings have saved a lot of money without even thinking of them. The number one favorite of mine is their feature known as SpotMe. It's been such a refreshing change not having to fret over hidden fees or delayed transactions. I've been raving about Chime to absolutely everyone!
Calyx
1/5.0
30, Oct 2023
Subpar Customer Service
For over a year now, I have been using Chime services and loved no-fee banking and the very accessible app. Recently, they flagged one of my transactions for suspicious activity, locked me out of my account based on that pending more investigation. End. They froze my account, and I couldn't access my funds during this period. It was very stressful because I was not able to solve some of my pressing financial problems at that point. When I finally got someone on the line, they weren't very helpful and said it would take some time to resolve. I understand that security is necessary, but their lack of communication and urgency were frustrating. I also have bills due, and I had to find other ways to pay. If chime is not going to ensure a good response time in customer service, then they're not going to satisfy the customer. So here I am, on my last straw, waiting for a new bank.
Indigo
5/5.0
28, Oct 2023
Great Banking Experience
I loved how Chime made banking not as terrible as it always used to be. I like knowing I will never have to pay some hidden fee, and the app is easy to use and navigate. Early direct deposit has really been a lifesaver for me because they got my money two days early. Haven't had any problems with the service so far, overall it's a great online bank.
Astoria
3/5.0
18, Oct 2023
Needs Faster Responses
The no-fee structure of Chime is fantastic, but when things go amiss, it takes forever to hear back from customer service. They had a direct deposit that did not show up on my statement, and it was days before they would address the issue. The application itself is great, but if they could speed up response time, it would make it so much better.
Cove
1/5.0
09, Oct 2023
Fraud Protection Terrible Experience
Resolving a fraudulent transaction in my Chime account was a nightmare. By the time I received even a response from their fraud team, it had taken more than a week, and my funds were inaccessible. I also realized that fraud protection must come; however, in that case, poor communication and the slow process is not acceptable at all. I was forced to keep contacting the customer service just for me to get an update and each time I was speaking with someone giving me different information. The whole process dragged for weeks and was very frustrating. I expected fast resolutions and good customer service for something as serious as fraud. While the no-fee aspect of Chime prior to this is great, I can't continue to use a service that doesn't care enough about its customers when issues such as this come about.
Lynx
3/5.0
01, Oct 2023
Good But Needs Better Support
I do like using Chime because there are no fees, and the app is really user-friendly. Customer service needs a lot of work. If there is a problem, it takes the longest time to even hear back. I had a delay in my direct deposit, and it took over a week to get it resolved. It could be so much better.
Alaric
5/5.0
30, Sep 2023
Simple and Transparent
I have used Chime for almost a year now, and it has been smooth sailing. The application is user-friendly with real-time transaction alerts. There isn't confusing fine print and hidden fees, and I can access my money early. It has all been a great experience.
Zaylee
2/5.0
24, Sep 2023
Transaction Issues
I've had problems with transactions not showing up in my account for some time now. It is frustrating when they take such a long time to correct the problem. Although I like the no-fee idea, that's not enough, and if I cannot count on a service, then it isn't worth it. Maybe I should change banks.
Zephyr
5/5.0
22, Sep 2023
Amazing Banking Experience
Chime is just the best kind of banking app. Very easy to use, never frustrating fees. My favorite feature about Chime is direct deposit early. When I had a question, customer service was wonderful. So glad I changed to Chime.
Fynlee
3/5.0
15, Sep 2023
Good But Needs Faster Support
Chime is a pretty cool online bank. The only thing about them is that their support can be faster. I had an issue with my pending transactions, which unfortunately took longer than I wished to resolve. No-fee banking is excellent, but what needs to change is their support. If they do that, I am sure to be even more satisfied by the service.
Arlowe
3/5.0
14, Aug 2023
Mixed Feelings
Actually, Chime has some really sweet features such as no fees and early direct deposits. However, not one but two times I've had problems with customer support. It took them hours to resolve a transaction issue, which, I must say, is pretty frustrating. I will give them a better rating if they get their act right on customer support. Overall, it's just an okay experience.
Elara
3/5.0
07, Aug 2023
Not What I Expected
I loved Chime when I first started using it, but the SpotMe thing has really posed several problems for me. I wanted an overdraft feature that would be better, and when I called customer support, it took too long to sort the issue. I like no fees, but the support could be faster and more efficient.
Luxor
5/5.0
06, Aug 2023
Best Online Bank for Everyday Use
I've used Chime for close to two years now, and they are nothing short of amazing. It's the easiest app to use, and the direct deposit starting a few days earlier really keeps me on my toes. And round-ups - pure genius. Saves money without even thinking about it. Their SpotMe feature has proven handy multiple times, never once over drafting.
Maelis
5/5.0
27, Jul 2023
User-Friendly Banking App
Chime has made banking so much easier for me. The app is exceptionally friendly and I am not even worried about overdraft fees; I especially love the feature of SpotMe as it once saved me from overdraft charges some few times. The lack of fees of Chime can be my big bonus; I love what I have experienced!
Halo
2/5.0
20, Jul 2023
Payments Are Long Overdue
Chime has been convenient at times, but I have had multiple issues with delays in my payments. My direct deposit has been late multiple times. When trying to get help from customer service, that was not easy. It's frustrating being unable to access your funds when you need them the most.
Brixton
2/5.0
19, Jul 2023
Delaying Frustrations
Chime has been frustrating at times for me, as I have had multiple delays on transactions. Fees are great, but when my cash is unavailable when needed, it defeats the purpose. Customer service takes too long to respond; therefore, I am considering a change to another online bank.
Zylah
3/5.0
02, Jul 2023
Average Experience
Chime has its perks, and one's welcome since there are no fees, but the app really is user-friendly. However, I have had some transfer problems, and the customer service hasn't been prompt enough when getting back to me. If they can reach my service response times, I'd give them higher than what I'll be leaving here. It's pretty average for now.
Astra
4/5.0
01, Jul 2023
Convenient and Reliable
Chime has been a reliable banking solution. The app is also convenient and great that they offer the early direct deposit feature. Once there was a small issue with a transaction, but the customer service quickly resolved it. Overall, I'm happy with my experience, and I would recommend Chime.
Alistair
2/5.0
24, Jun 2023
Needs Improvement
Used it for a year and like the fact that I don't have to pay all those hidden fees. The problem is with the customer service: it moves slowly. There was this hassle with direct deposit, taking days to get resolved. The app is pretty simple, but in terms of support, they just should improve drastically.
Michael Nelson
5/5.0
13, Jun 2023
Chime Exceeds Expectations
I've had Chime for six months. It actually is a great surprise, way beyond my expectations. The real-time alerts mean I know immediately about every transaction, and it's fantastic how easy it's to save through the chip. I had already recommended it to friends and family; all of them are loving it too.
Solara
5/5.0
07, Jun 2023
Easy to Use and No Fees
Chime made banking really stress-free. It's easy to operate, and it's no-hidden-fee-that's-a-real-score, and overdraft services are free. The SpotMe feature proved itself when I really needed it, so go back to a traditional bank? Never. The overall quality is pretty good by my estimation.
Daxon
5/5.0
06, Jun 2023
No Fees and Easy to Use
Chime has turned out to be an excellent solution for me in terms of my banking needs. The app is pretty easy to use and pleasing because there are no sneaky fees hidden anywhere. The early pay feature attracts me. So far, everything has been smooth and effortless. I told a few friends about Chime.
Aven
2/5.0
17, May 2023
Not Impressed
I thought Chime would be a good option, but so far, I have been really let down. Direct deposit hits late here with this company many times, and you cannot get a quick response from customer service. Good app, though - until things happen and then you're off on your own. Definitely time to move on.
Arlois
2/5.0
03, May 2023
Problems with Direct Deposit
There's been times where my direct deposits werent' deposited when I was expecting them to happen. Extremely frustrating as I was looking forward to paying on my bills, and the customer service was also very slow. The App is great, but if it's not going to get it to the bank on time, then I don't know why I'm maintaining Chime.
Elowen
3/5.0
01, May 2023
Decent App, Bad Customer Service
Works well but customer service lacking. Had an issue with one transfer and it took forever to be resolved. I like hearing about no fees, but when you do have an issue, I expect faster resolution and for them to be a bit more helpful with you. I may switch to another online bank.
Chime
Chime is a financial technology company that has innovative banking. Even though it is not a bank, Chime is partnered with The Bancorp Bank, N.A, and Stride Bank, N.A, which are FDIC members; this partnership puts services from the two banks in safe hands. Chime offers no hidden fees but goes as far as helping its members manage their finances effortlessly through such key features as fee-free overdrafts, automatic savings, and real-time transaction alerts. It's meant to give people accessible, user-friendly financial tools that fit very seamlessly into fast-paced lifestyles of today.
Address
United States
Website
chime.com
Email
Telephone
844-244-6363
