Chamberlains Chocolate Factory And Cafe
3.52/5.0
Jude Naidu
5/5.0
29, Jul 2025
Perfect Date Night Experience
Adult chocolate bar making class as part of date night. Staff welcomed us with champagne, explained chocolate tempering, origins, and let us choose toppings. Music added to vibe. Created four bars, tasted multiple samples, and even got recipes to replicate at home. Cozy space, attentive team, delicious results. We left feeling both educated and indulged.
Sylvie Weber
4/5.0
28, Jul 2025
Friendly, Efficient Pickup
Dropped in to pick up an online order. Simple parking, quick service, staff even offered to rebag warm chocolates. Store clean and pleasant. Taste lived up to expectations.
Otis Kapur
5/5.0
26, Jul 2025
Superb Truffle Selection
Purchased assorted truffles including raspberry, espresso, hazelnut. Each truffle was velvety, fillings rich, shells glossy. Packaging came with pairings suggestions. I tried wine recommendations at home and it elevated the experience. Truly gourmet.
Wren Diallo
5/5.0
23, Jul 2025
Educational Field Trip
Took a school group for a field trip. Staff were prepared, had materials on chocolate history, and allowed kids to ask questions. Each student made two treats. Teacher materials included learning objectives. Very educational yet fun.
August Sundaram
4/5.0
20, Jul 2025
Great Coastal Gift
Sent chocolate-coated strawberries to my long-distance partner by air. They showed up fresh and juicy. They commented the flavors reminded them of our coastal trip. Packaging neat. Customer service followed up to ensure arrival. Nice romantic surprise.
June Silva
5/5.0
17, Jul 2025
Vegan & Gluten-Free Delight
As a vegan, I appreciated the clearly labeled allergen-free options. I tried peppermint bark and coconut truffles?both delicious and creamy. Staff explained cross-contact protocols. The fruit bouquet was also vegan-friendly. Nationwide delivery retained quality. Made me feel included in the gourmet experience.
Felix Jha
4/5.0
14, Jul 2025
High-Quality Bulk Order
Ordered a party platter and multiple small gift boxes for company retreat. Platter came as advertised?Oreos, pretzels, bark?but slightly fewer pieces than shown online. Still tasty and enjoyed by team. Boxes arrived neatly packaged. Solid quality with minor quantity discrepancy.
Audrey Rossi
5/5.0
09, Jul 2025
Family Fun From Start to Finish
Booked a Saturday workshop for family outing. Kids, teens, adults learned cocoa bean origins, flavor profiles, got hands-on designing bars. Staff paced lessons well, kept kids engaged with trivia game. Took photos to share later. Everyone?s creations were unique and beautiful. After session, we toured small production area and sampled fresh truffles. Bought extra for home. We left happy, sticky, and full of chocolate smiles. Great value for a memorable afternoon.
Sawyer Ganesan
4/5.0
02, Jul 2025
Customized Gifts That Impress
Needed a custom logo chocolate order. Staff worked with my low-res logo, optimized printing templates, and gave proofs before production. Final chocolates looked crisp and tasted fantastic. Even included care instructions for shipping. The fruit bouquet was fresh and vibrant. Price was above average but you?re really paying attention to detail and service. A solid vendor for business gifting.
Isla Moreau
5/5.0
22, Jun 2025
Historic Gem With Modern Charm
Chamberlains, open since 1986, feels like chocolate tradition meets thoughtful modern updates. Visited in Roswell?friendly staff greeted us with samples and explained their process. We joined an adult BYOB chocolate bar event, learned tempering technique, tried exotic toppings. The kombucha-chocolate pairing was unexpected and pleasant. Took home truffles, caramel bark, and a mixed fruit bouquet that stayed fresh all week. Nationwide shipping worked flawlessly?package arrived with intact decorative cellophane and firm chocolates. Loved the allergen-friendly line too; labels were clear. Hands-on, tasty, charming?the perfect local treasure with national reach.
Declan Pathak
4/5.0
06, Jun 2025
Friendly Staff & Clean Venue
Walked in to pick up an order. Staff greeted warmly and offered free samples. Clean display and caf? seating. Variety was impressive?from oreo bark to vegan truffles. Prices reasonable given quality. Just wish seating was a bit more spacious.
Josie Pavlov
5/5.0
21, May 2025
Community Event Success
Joined a Girl Scout badge program where kids learned chocolate history & safety. Each girl made two treats to take home. Staff handled dietary requests, had allergen line, and encouraged questions. Educational and yummy. Very smooth coordination.
Emmett Chhabra
4/5.0
03, May 2025
Lovely Custom Business Gifts
Ordered custom logo chocolates for client gift. Artwork printed sharply and chocolates tasted fresh. Box packaging looked premium. One box had a cracked corner, but staff replaced it promptly. Clients appreciated the thoughtful treat.
Sadie Schmidt
5/5.0
19, Apr 2025
Romantic Date Night
Attended adult BYOB class with spouse. Cozy caf? atmosphere, chocolate demos, wine flowing. Staff was engaging, knowledgeable, and made it feel special. Ended with personalized bars addressed to us. Made date night memorable. Pricey, but worth it for occasion.
Henry Balakrishnan
4/5.0
01, Apr 2025
Truffle Lovers? Paradise
Tried the handmade truffle assortment?vanilla, espresso, dark cherry. Each one felt carefully crafted with real fillings. Texture creamy and not overly sweet. Packaged in a nice box that made for a great gift. They even included allergen info. Shipping was prompt and chocolates arrived intact.
Willow Mancini
5/5.0
18, Mar 2025
Delightful Nationwide Delivery
Ordered a summer citrus fruit bouquet shipped across states. Packaging protected delicate items, and fruits remained fresh. Tasting notes from staff included grapefruit, lemon-chocolate drizzle, which added a unique zing. Customer service confirmed arrival with a friendly call. Taste and presentation both excellent. Will absolutely order again.
Silas Goel
4/5.0
02, Mar 2025
Birthday Party Hit
Reserved a birthday party package for kids. The group loved learning how chocolate melts and pouring their molds. Safety and cleanliness were clearly prioritized. Some balloons fell off early, but staff fixed it quickly. The strawberries were huge and delightful. A fun, educational twist on a celebration.
Penelope Sowah
5/5.0
16, Feb 2025
Great Corporate Team-Building
Hosted a corporate chocolate-making event for team building. The private event space held 20 people comfortably. Staff guided us through history of chocolate, tempering techniques, and we all crafted bars and truffles. The BYOB vibe added a relaxed atmosphere. Everyone enjoyed the experience and took home custom goodies branded with our logo. Excellent planning, engaging instruction, and delicious end result.
Leo Dhawan
4/5.0
29, Jan 2025
Excellent Allergy Options & Flavor
Allergy-friendly line saved the day for my nut-sensitive friend?safe and delicious. Sampled dark chocolate turtles, sea-salt caramel bark, and dipped strawberries?all bold flavors with good mouthfeel. Ordering fruit bouquet was easy online, though delivery window was tight. Still arrived on time and fresh. Staff communicated promptly when asked about vegan truffles. A strong local gem with nationwide reach.
Aurora Jensen
5/5.0
10, Jan 2025
Rich History, Memorable Treats
Chamberlains has been crafting chocolates since 1986, and that heritage shines through every bite. The artisan truffles balance sweetness and texture perfectly. Attended a ?make your own chocolate bar? event?staff explained cocoa origin and allowed customization. Venue is cozy and welcoming. I ordered a fruit bouquet afterward, and it was fresh and beautifully arranged. Nationwide shipping kept things intact. A high-quality, human touch experience?will visit again in person.
Theodore Abraham
3/5.0
26, Dec 2024
Average Corporate Gift
Corporate gift platters were okay. Not many flavor varieties, but received on time.
Eleanor Weber
2/5.0
08, Dec 2024
Not Vegan-Friendly Enough
Vegan options labeled well, but cross-contamination notices vague. Would like greater clarity or separate prep.
Jasper Ahuja
1/5.0
22, Nov 2024
Overpriced Premiere Item
US-flagged Oreo chocolate bar looked neat, but didn?t taste any better than standard flavors?felt overpriced.
Lucy Diallo
3/5.0
05, Nov 2024
Decent Treats
Pretty good chocolate overall. Nothing extraordinary, but satisfies sweet tooth.
Finn Bhatia
2/5.0
17, Oct 2024
Slow Email Reply
Asked about custom logos via email?took a full week for a reply. Answer helpful, but response delay disappointing.
Clara Silva
3/5.0
30, Sep 2024
Good Flavors, Small Portions
Truffles were delicious but portion sizes felt small for the price. Would like slightly bigger pieces.
Milo Mehra
2/5.0
12, Sep 2024
Crowded Venue
Loved the idea, but weekend visit was packed. Hard to get attention from staff. Chocolates still yummy.
Violet Rossi
1/5.0
24, Aug 2024
Not as Fresh as Expected
Fruit bouquet looked great online, but berries were half bruised on arrival. Taste still decent but presentation underwhelming.
Asher Majumdar
3/5.0
02, Aug 2024
Packaging Needs Improvement
Chocolates arrived intact, but box was slightly crushed. Taste fine, but packaging could be sturdier for shipping.
Nora Moreau
2/5.0
14, Jul 2024
Event Was Just OK
The chocolate-making session was okay, but ran behind schedule. Felt a bit rushed and not enough hands-on time. Final chocolates were tasty though.
Wyatt Kulkarni
2/5.0
21, Jun 2024
Vape Event Overbooked
Signed up for adult chocolate-making BYOB event. But they overscheduled groups, ran out of glassware, and had to share stations. Some materials ran out mid-session. People waited long to get supplies. The end treats were okay, but vibe was chaotic and less fun.
Alice Pavlov
1/5.0
04, Jun 2024
Overpriced for Quality
At $190 for a party platter, expectations high?but chocolate-covered Oreos and pretzels seemed ordinary. Nothing tasted unique. Feel like paying boutique prices for mass-market treats. Would hesitate pay that much again.
Nathan Verma
3/5.0
23, May 2024
Mediocre Fruit Bouquet
Fruit bouquet looked beautiful in pics. But delivery day it was wilted-looking and strawberries seemed older. Tasted okay, but presentation disappointing. Had to cut discount code.
Ruby Schmidt
2/5.0
29, Apr 2024
Order Mix-Up, Slow Resolve
Ordered assorted gift box. Recipient received wrong flavor assortment twice. Each time customer service was polite but resolution took over a week. Finally got right order, but timing was wrong for occasion. Box quality OK, but expectation missed.
Isaac Srinivasan
1/5.0
11, Apr 2024
Gluten-Free Options Fell Short
Gluten-free option was appealing, but some products had cross-contamination my son reacted to. He had hives after eating one truffle. Staff was apologetic, but that oversight is serious. Refund offered, but trust broken. Would reconsider ordering for allergies in future.
Hazel Dubois
2/5.0
19, Mar 2024
Misaligned Expectations
Saw ?factory tour? advertised?went expecting a full behind-the-scenes walk. Instead, got a brief table demo without really seeing machinery. Felt misled. Chocolates were tasty, but the educational value was minimal. Would advise clearer event descriptions.
Gabriel Kaur
3/5.0
27, Feb 2024
Good Taste, Poor Communication
Truffles and bark taste great?but placing custom-logo chocolate bars was tough. Website form glitched, and email replies took a week. I follow up twice before hearing back. Experience team seemed charming once contact made, but delay spoiled timeline. Good final product, just poor planning and communication.
Stella Jensen
2/5.0
02, Feb 2024
Delivery Delay & Melted Arrivings
Chose express delivery across state. Paid extra, but chocolates arrived two days late and melted inside. The staff promised reship, but that never materialized. They did refund shipping cost but not the order. Taste was okay when I finally received them, but disappointment lingered. Shame?Atlanta?s oldest chocolate factory should understand logistics better.
Owen Puri
1/5.0
16, Jan 2024
Event Overbooked, Tight Space
Booked a chocolate-making event for a birthday. Was excited, but venue was overcrowded beyond capacity. Tables were cramped, and staff seemed overwhelmed managing crowds. They tried handling allergies but missed a soy-free option I requested. Felt rushed and chaotic. Kids got upset when supplies ran low mid-session, and cleanup was messy. They offered small refund, but experience still soured.
Scarlett Sowah
2/5.0
20, Dec 2023
Nice Concept But Lacking
A thoughtful concept?the factory?s long history since 1986 and allergen-friendly line are appealing?but recent order felt rushed. The chocolate-covered strawberries arrived a bit squished and fruit wasn?t as fresh. Box packaging seemed flimsy, and there was small crack in a truffle. Customer service responded, but I had to chase emails. Loved the idea, disappointed by execution. Hope they improve shipping.
Caleb Setty
4/5.0
05, Dec 2023
Nationwide Shipping Works
Opted for nationwide delivery?chocolates arrived intact and delicious. Customer service was helpful when I had a question.
Zoe Mancini
5/5.0
11, Nov 2023
Rich Truffles
Handmade truffles were rich and well-balanced. The dark chocolate turtle variety was a standout. Need to try more next time!
Nathan Choudhury
4/5.0
29, Oct 2023
Good Gift Idea
Ordered a platter of chocolate-covered fruit as a thank-you gift. Recipient was thrilled and said it arrived fresh.
Layla Diallo
5/5.0
01, Oct 2023
Sweet Corporate Event
We held an adult chocolate-making session and everyone raved about it. BYOB option was a hit. Great experience.
Ryan Malick
3/5.0
14, Sep 2023
Pleasant But Crowded
Chocolate shop was lovely, though quite busy on weekend afternoon. Delivery was on time and product was tasty.
Madison Weber
5/5.0
25, Aug 2023
Friendly Staff & Good Prizes
Staff explained the history behind each chocolate flavor. Loved the hands-on bar creation event. Took home treats that tasted amazing.
Anthony Varghese
4/5.0
18, Jul 2023
Lovely Birthday Party
Kids and adults alike had a blast making chocolates. Event was organized, though a little tight on space. Still worth it.
Sarah Silva
5/5.0
10, Jun 2023
Excellent Allergies Options
Allergies were a concern, but the allergen-friendly line saved the day! Tasted delicious and made me feel included. Well done.
Joshua Saxena
4/5.0
21, May 2023
Great Chocolate Selection
Wide range of flavors from vegan to classic milk. Did enjoy the caramel pretzel bark. Some items felt a bit pricey, but quality justified it.
Hannah Rossi
5/5.0
07, Apr 2023
Fun Girls? Night Out
A fun evening with friends learning about the chocolate-making process. Staff were friendly and knowledgeable. Artisan truffles and fruit bouquets were delightful?definitely a memorable treat.
Chamberlains Chocolate Factory and Cafe
Address
1575 Old Alabama Road, Suite 205
30076
Roswell
United States
Website
chamberlainschocolate.com
Email
info@chamberlainschocolate.com
Telephone
6787280100
