Food, Beverages & Tobacco › Specialty & Gourmet Foods › Chamberlains Chocolate Factory and Cafe

AI-Powered Review Analysis of Chamberlains Chocolate Factory and Cafe

Based on 50 customer reviews, the Chamberlains Chocolate Factory and Cafe currently holds an average rating of 3.5 out of 5.

Review analysis indicates that approximately 56% of users shared positive experiences, while 44% reported concerns or negative feedback.

Overall sentiment suggests a generally positive customer experience.

Our AI review assessment currently categorizes this company as: Moderate Risk.

This summary is generated from customer feedback data to provide insights into company reputation, user experiences, and potential concerns for prospective customers.

Positive Sentiment: 56%
Negative Sentiment: 44%
Risk Score: 30/100 (Moderate Risk)

AI Risk Meter

Overall risk assessment

30 /100

Moderate Risk

Moderate Attention Current review signals show some areas that may need attention.

Chamberlains Chocolate Factory and Cafe

3.5/5
★★★★★
(50 Reviews)
Food, Beverages & Tobacco

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Reviews
3.5/5
★★★★★
5 stars
16
4 stars
13
3 stars
7
2 stars
9
1 stars
5

About Chamberlains Chocolate Factory and Cafe

Chamberlain's Chocolate Factory is a beloved family-owned business with roots dating back to 1986. For nearly 40 years, we've been devoted to crafting fine chocolate creations, from rich truffles to ... Read More

Contact Information

50 reviews found

J
Jude Naidu Jul 29, 2025
Star Star Star Star Star

Perfect Date Night Experience

Adult chocolate bar making class as part of date night. Staff welcomed us with champagne, explained chocolate tempering, origins, and let us choose toppings. Music added to vibe. Created four bars, tasted multiple samples, and even got recipes to replicate at home. Cozy space, attentive team, delicious results. We left feeling both educated and indulged.

S
Sylvie Weber Jul 28, 2025
Star Star Star Star

Friendly, Efficient Pickup

Dropped in to pick up an online order. Simple parking, quick service, staff even offered to rebag warm chocolates. Store clean and pleasant. Taste lived up to expectations.

O
Otis Kapur Jul 26, 2025
Star Star Star Star Star

Superb Truffle Selection

Purchased assorted truffles including raspberry, espresso, hazelnut. Each truffle was velvety, fillings rich, shells glossy. Packaging came with pairings suggestions. I tried wine recommendations at home and it elevated the experience. Truly gourmet.

W
Wren Diallo Jul 23, 2025
Star Star Star Star Star

Educational Field Trip

Took a school group for a field trip. Staff were prepared, had materials on chocolate history, and allowed kids to ask questions. Each student made two treats. Teacher materials included learning objectives. Very educational yet fun.

A
August Sundaram Jul 20, 2025
Star Star Star Star

Great Coastal Gift

Sent chocolate-coated strawberries to my long-distance partner by air. They showed up fresh and juicy. They commented the flavors reminded them of our coastal trip. Packaging neat. Customer service followed up to ensure arrival. Nice romantic surprise.

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