Consumer Education Services, Inc.
4.47/5.0
Gabriel Adams
5/5.0
13, Oct 2024
Helped Me Plan for the Future
CESI gave me tools to not only get out of debt but also plan and save for the future.
Mason Williams
5/5.0
08, Oct 2024
Took Care of Everything
CESI handled all creditor communications and payments, which was a huge relief.
Frank Edwards
5/5.0
03, Oct 2024
Helped Me Stay Motivated
Their encouragement helped me stay motivated to pay off my debts on time.
Samantha Perry
4/5.0
28, Sep 2024
Better plan than DIY
Tried handling debt myself but was overwhelmed. CESI?s program made it simpler, lowered interest. Just note: I had to remind them twice to update my plan after job change.
Abigail Jones
5/5.0
23, Sep 2024
Professional and Compassionate
CESI was professional but also compassionate. They treated me like a person, not just a case.
Michael Miller
5/5.0
18, Sep 2024
Clear, Realistic Plans
They created clear and realistic plans that I could realistically follow with my income.
Addison Rivera
5/5.0
13, Sep 2024
Helped Me Save Money
CESI helped me save money by lowering my interest rates and monthly payments.
Layla Hall
5/5.0
08, Sep 2024
Stress-Free Enrollment
Signing up was stress-free and quick, which was great during a difficult time.
Liam Johnson
5/5.0
03, Sep 2024
Helped Me Rebuild Credit
Their program not only helped me get out of debt but also rebuild my credit score.
Ella Martinez
4/5.0
29, Aug 2024
Nonprofit with real results
I felt CESI genuinely cares?they?re nonprofit so no shady profit motives. But getting help in Tennessee wasn?t available?they said they dont serve here. That limitation sucked but I moved forward anyway.
Charlotte Thompson
5/5.0
24, Aug 2024
Supportive Team
The CESI team was always supportive and encouraging, especially when I felt overwhelmed.
Timothy Phillips
5/5.0
19, Aug 2024
Good Communication Throughout
CESI kept me updated regularly, which helped me stay on track and feel confident.
Matthew Price
5/5.0
14, Aug 2024
Patient and Understanding
The counselors were very patient, answering my questions even when I asked multiple times.
Alexander Coleman
5/5.0
09, Aug 2024
Helped Me Understand My Finances
CESI gave me tools and advice that helped me understand my finances better.
Ethan Brown
5/5.0
04, Aug 2024
Knowledgeable Staff
The staff really knew their stuff and helped me make informed decisions.
Nora Price
5/5.0
30, Jul 2024
Helped Me Avoid Legal Trouble
Thanks to CESI, I avoided any legal trouble related to my debts. They guided me safely through it.
Ethan Williams
2/5.0
25, Jul 2024
Disappointed with How Issues Were Handled
I wanted to like CESI and honestly I thought things were going okay at the start. But then one of my accounts was left off the payment plan and it messed up my credit score. I tried calling multiple times and each time got a different answer. They eventually fixed it, but the damage was done already. They were polite, sure, but polite doesn?t fix poor follow-through. Pretty disappointed overall.
Zoey Sanchez
5/5.0
20, Jul 2024
Affordable Payment Plan
CESI created an affordable payment plan that I could stick with without struggling.
Camila Garcia
5/5.0
15, Jul 2024
Felt Like They Cared
I felt like CESI genuinely cared about my situation. That made a big difference during a tough time.
Noah Rodriguez
5/5.0
10, Jul 2024
Easy to Work With
The whole process was easy to understand and work with. The team was patient and helpful every step.
Joseph Henderson
5/5.0
05, Jul 2024
Took the Stress Away
Working with CESI took a huge weight off my shoulders. They handled communications with creditors for me.
John Cooper
4/5.0
30, Jun 2024
Practical and understanding
CESI?s team was practical, no judgement, and helped me rebuild my credit score. A little glitch in setting autopay due?date once but they fixed it as soon as I mentioned it.
Aria Hernandez
5/5.0
25, Jun 2024
Made Debt Manageable
CESI helped me turn a mountain of debt into manageable payments. It feels like a fresh start.
Victoria Morris
5/5.0
20, Jun 2024
No Pressure, Just Support
They never pressured me to do anything I wasn?t comfortable with. Just honest support and good advice.
Zoey Kelly
5/5.0
15, Jun 2024
Real Help When I Needed It
When I was overwhelmed by debt, CESI offered real, practical help. Their program gave me a clear way forward.
Penelope Ward
5/5.0
10, Jun 2024
Friendly and Clear Guidance
CESI?s staff was very friendly and explained everything clearly. They helped me understand my options without any confusion.
Adam Davis
5/5.0
05, Jun 2024
Helped Me Avoid Collection Calls
Since joining CESI, I haven?t had to deal with collection calls, which is a huge relief.
Sophie Wong
1/5.0
31, May 2024
Very Poor Communication
I really tried to stick with CESI but their communication was just terrible. Every time I called, I got put on hold or sent to voicemail. When I finally got someone, they didn?t seem to know what was going on with my account. It felt like no one was really in charge. I ended up canceling the program because I couldn?t trust they?d handle my money right. Very disappointed honestly.
Mia Brooks
5/5.0
26, May 2024
Easy to Get Started
Starting with CESI was easy, and the staff guided me through every step smoothly.
Zachary Wilson
5/5.0
21, May 2024
Compassionate About Clients? Situations
The team showed real compassion and treated my situation seriously without judgment.
Isabella Jones
3/5.0
16, May 2024
Not Bad, Just Not Great
CESI gave me some decent guidance early on and helped lower a couple of my interest rates. But after that, I felt like things kinda stalled. I didn?t get much follow-up or advice after the first few weeks. It felt like once I signed up, I was mostly on my own. They helped a little, but I expected more ongoing support or check-ins. Not terrible, but not amazing either.
Madison Clark
5/5.0
11, May 2024
Efficient Problem Solving
Whenever issues came up, CESI?s team was quick and efficient at solving them.
Leah Chen
5/5.0
06, May 2024
Helped Me Understand Credit Scores
They helped me understand credit scores and what affects them, which was really useful.
Ellie Hughes
5/5.0
01, May 2024
Supportive Even After Enrollment
CESI continued to support me even after enrolling, checking in to see how things were going.
Theodore Foster
5/5.0
26, Apr 2024
Helped Me Prioritize My Bills
They helped me prioritize bills so I could avoid penalties and fees.
Wyatt Long
4/5.0
21, Apr 2024
Good education, needed more reminders
Their workshops on budgeting and managing credit card use were helpful. It would be nice if CESI sent payment reminders more regularly, sometimes I forgot and had to check my account manually.
Lily Myers
5/5.0
16, Apr 2024
Good Value for What They Offer
CESI?s services were a good value, considering the relief I felt and progress I made.
Kenneth Gray
5/5.0
11, Apr 2024
Very Professional Service
Their professionalism made me trust the process and stick with the program.
Evelyn Bailey
5/5.0
06, Apr 2024
Personalized and Realistic Plans
The plans CESI made were personalized to my income and realistic to follow.
Jeremy Watson
5/5.0
01, Apr 2024
Helped Me Reduce Stress
Working with CESI really reduced my financial stress. I felt like I wasn?t alone anymore.
Chloe Lewis
2/5.0
27, Mar 2024
Not Enough Follow Through
The counselor I spoke with at first seemed helpful, and I thought I was finally going to get my debt under control. But after enrolling, I didn?t hear much from them. I had issues updating my payment method and no one followed up like they promised. Felt like once they got me in the program, they kinda just disappeared. I needed more help staying on track, but it just wasn't there.
Ronald Lee
5/5.0
22, Mar 2024
Clear Steps to Financial Freedom
They laid out clear steps that made my goal of being debt free feel achievable.
Natalie Cook
5/5.0
18, Mar 2024
Made Me Feel Hopeful Again
CESI helped me regain hope about my financial future when I thought I was stuck.
Timothy Phillips
5/5.0
13, Mar 2024
Very Patient Counselors
The counselors were very patient and answered all my questions without rushing me.
Madison Clark
4/5.0
08, Mar 2024
Transparent but service lagged occasionally
CESI was upfront about fees and interest reductions. Very transparent. Yet I did experience a delay once in applying for deferment. They called later that day to sort it out.
Joseph Henderson
5/5.0
03, Mar 2024
No Pressure, Just Guidance
I never felt pressured to sign up for anything. CESI provided guidance and let me decide what was best.
Mia Brooks
5/5.0
27, Feb 2024
Helped Me Build Better Financial Habits
CESI not only helped with debt but also gave me tools to build better financial habits for the future.
Eric Foster
4/5.0
22, Feb 2024
Supportive process with minor delays
From first call I felt supported and guided. They lowered my payment noticeably. Only complaint: a couple of their updates came slower than I expected, but nothing too serious.
Hailey Hall
5/5.0
18, Feb 2024
Affordable and Manageable Payments
The payments were affordable and manageable with my income, which helped me stay consistent.
Anthony Roberts
5/5.0
13, Feb 2024
Motivated Me to Stay on Track
Their encouragement and check-ins motivated me to stick with my debt repayment plan even when it got tough.
Grace Turner
1/5.0
08, Feb 2024
Not Worth the Stress
I thought this was gonna be the help I needed, but honestly it just caused more stress. They kept missing payments and blaming the creditors. But when I talked to the creditors, they blamed CESI. I felt stuck in the middle and had no idea who to trust. I ended up pulling out and going back to handling things on my own. Wish I had done more research before signing up.
Joshua Kelly
5/5.0
03, Feb 2024
Efficient Handling of Creditors
CESI efficiently handled communications with my creditors, which took a huge load off my shoulders.
Samantha Perry
5/5.0
30, Jan 2024
Always Available When Needed
Their team was always available when I had questions or needed help. That made me feel supported.
Andrew King
4/5.0
25, Jan 2024
Patient but could be faster
Counselors had lots of patience answering my many questions. But when I asked for documentation they took over a week to send it. Eventually it arrived and was spot on.
Victoria Morris
5/5.0
20, Jan 2024
Great Educational Materials
CESI provided great materials that taught me how to manage my money better and avoid future debt.
Matthew Price
4/5.0
15, Jan 2024
Clear education, small hiccups
Their financial education workshops gave lots of tips for budgeting. Hiccups: my autopay didn?t draft once and I had to follow?up. They corrected it, still I?d say watch that.
Alexis Cooper
5/5.0
10, Jan 2024
Debt Free Faster Than Expected
I was able to become debt free faster than I thought, thanks to the personalized plan CESI created for me.
Jason Wright
5/5.0
05, Jan 2024
Felt Safe Sharing My Financial Issues
I felt safe opening up about my money troubles. CESI?s counselors were respectful and understanding throughout.
Brittany Russell
4/5.0
01, Jan 2024
Kind counselors, tiny mistakes
Counselors were very kind and explained everything about credit consolidation. One time a payment was sent to wrong creditor. Took second phone call to fix but they remedied soon after.
Christopher Bell
5/5.0
27, Dec 2023
Honest and Transparent Service
I liked how honest and transparent CESI was about fees and timelines. No surprises, just straightforward help.
Hannah Collins
4/5.0
22, Dec 2023
Student loan options explained well
I needed help with student loans and CESI went thru realistic repayment plans. A few emails got lost?had to resend. But agent was reassuring and I left feeling hopeful.
Daniel Evans
3/5.0
18, Dec 2023
Helpful but Lacked Consistency
Started off well with a clear plan and kind counselor. I felt motivated. But later on, I noticed some payments were processed late and had to call multiple times to get them corrected. I understand mistakes happen, but it kept happening, and that got frustrating. They're not bad people, just need to tighten up their processes. I stuck with it, but it wasn?t as smooth as I had hoped.
Ashley Parker
5/5.0
13, Dec 2023
Helped Me Lower My Payments
Thanks to CESI, my monthly payments are much lower, which makes budgeting way easier. I?m grateful for their help.
Kevin Scott
5/5.0
08, Dec 2023
Simple Process and Great Support
The enrollment process was simple, and the support I got was excellent. CESI helped me take control of my finances step by step.
Grayson Nelson
5/5.0
03, Dec 2023
They Genuinely Care
You can tell CESI genuinely cares about their clients. They were patient and encouraging, making me feel less stressed about my debts.
Audrey Peterson
4/5.0
28, Nov 2023
Debt help that mostly works
CESI helped me reduce interest and brought clarity to my finances. I had one payment glitch that caused a late fee but they refunded it quickly. Overall good progress.
Luke Roberts
5/5.0
23, Nov 2023
Clear Communication All Along
I appreciated how CESI kept me updated regularly. Their clear communication made the whole process easier to understand and follow.
Leah Collins
5/5.0
18, Nov 2023
Helped Me Avoid Bankruptcy
CESI?s guidance helped me avoid bankruptcy and set me on a path toward debt freedom. Their support really gave me peace of mind during a tough time.
Carter Evans
2/5.0
14, Nov 2023
Too Many Delays and Miscommunication
I was hopeful when I signed up with CESI, but things didn?t go as smooth as I thought. My payment got misapplied twice and one creditor even called saying they hadn?t received anything. When I called CESI, they said it would be resolved but it took way too long. I get that mistakes happen, but it felt like I was chasing them to fix it. Just caused more stress than relief for me.
Ellie Hughes
5/5.0
09, Nov 2023
Friendly and Knowledgeable Staff
The staff at CESI were very friendly and knowledgeable. They explained everything in simple terms and helped me make the right decisions for my financial situation.
Wyatt Long
3/5.0
04, Nov 2023
Good Intentions, Some Execution Issues
I think CESI tries to help people, and the nonprofit status made me feel secure using them. But some of the advice felt kind of generic. I had unique issues and didn?t feel like they really understood my situation all the way. They tried, but I needed more personalized solutions. Not terrible, but I probably wouldn?t recommend unless you?re really new to managing your finances.
Stella Bell
5/5.0
30, Oct 2023
A True Financial Ally
CESI has been a true financial ally. Their support and expertise have been crucial in helping me navigate my financial challenges.
Sebastian Russell
4/5.0
25, Oct 2023
Trustworthy nonprofit, some wait time
It felt secure knowing CESI is nonprofit and accredited with BBB. When I called in, wait times were sometimes long. But when I spoke to a counselor I got good guidance and a workable plan.
Nora Price
5/5.0
21, Oct 2023
Reliable and Efficient Service
CESI provided reliable and efficient service. They handled all the details, allowing me to focus on improving my financial situation.
John Cooper
5/5.0
17, Oct 2023
Empowered Me to Take Control
CESI empowered me to take control of my finances. Their guidance and resources have been invaluable in helping me achieve financial stability.
Penelope Ward
5/5.0
12, Oct 2023
Guided Me Through Bankruptcy Process
CESI guided me through the bankruptcy process with professionalism and care. Their support made a difficult time more manageable.
Theodore Foster
4/5.0
07, Oct 2023
Customized help, minor errors
They made a custom budget plan based on my income and goals. Sadly they missed one creditor in setup, took an extra payment cycle to fix. Not a big deal but caught me off guard.
Zoey Kelly
5/5.0
02, Oct 2023
No Judgment, Just Help
I never felt judged by CESI. They were there to help me, not criticize my past financial mistakes. Their compassion made a big difference.
Owen Thomas
3/5.0
27, Sep 2023
Decent, but Not What I Hoped For
At first, I thought CESI would help me get out of debt faster, but after a few months, I realized most of what they were offering I could have done myself. The program is okay if you need structure, but I didn?t see a huge change in my finances. Maybe it works for others, but for me it felt kind of basic. They were polite though, just not what I expected.
Luna Baker
5/5.0
22, Sep 2023
Flexible Payment Options
CESI offered flexible payment options that accommodated my financial situation. It was a relief to have a plan that worked for me.
Gabriel Adams
1/5.0
18, Sep 2023
Big Letdown
The whole thing was a letdown. I was hopeful at first, but after two months I realized they weren't doing what they said. One of my accounts went to collections because it wasn?t included, even though I gave them all the info upfront. Customer service was polite but didn?t actually help. Now I?m worse off than before and have more stress dealing with damage they caused. Wouldn?t use again.
Layla Hall
5/5.0
13, Sep 2023
Experienced and Knowledgeable Team
The team at CESI is experienced and knowledgeable. They provided expert advice that helped me make informed decisions about my finances.
Julian King
4/5.0
08, Sep 2023
Competent but a tad slow
CESI knows its stuff ? interest rate dropped significantly. But their customer service sometimes takes longer than expected to return calls. Still I?m paying less each month, so that counts for a lot.
Sofia Wright
5/5.0
03, Sep 2023
A Partner in Financial Health
CESI has been a true partner in my financial health. Their support and guidance have been instrumental in helping me achieve my financial goals.
Samuel Green
5/5.0
29, Aug 2023
Stress-Free Debt Repayment
Repaying my debt through CESI's program was stress-free. They took care of everything, and I could focus on other aspects of my life.
Madison Scott
5/5.0
24, Aug 2023
Helped Me Rebuild My Credit
With CESI's help, I've been able to rebuild my credit. Their program not only helped me pay off debt but also taught me how to manage my finances better.
Leo Hill
5/5.0
19, Aug 2023
Consistent Communication
CESI maintained consistent communication throughout the process, keeping me informed and answering any questions promptly. Their transparency was greatly appreciated.
Victoria White
3/5.0
14, Aug 2023
Helpful, but Communication Needs Work
CESI helped me understand my options, and I liked that they didn?t pressure me. But after enrolling, it got hard to reach someone quickly. I left a couple voicemails and emails and didn?t hear back for days. When I finally got someone, they helped, but I feel like when you?re dealing with money, response time should be better. It?s not a bad service, just needs better support.
Matthew Lee
5/5.0
10, Aug 2023
Personalized Debt Management Plan
The debt management plan CESI created for me was personalized to my financial situation. It was reassuring to know they had my best interests at heart.
Ella Taylor
5/5.0
05, Aug 2023
Comprehensive Financial Education
CESI provided comprehensive financial education that helped me understand my spending habits and how to improve them. I'm now more financially literate and confident.
David Davis
4/5.0
01, Aug 2023
Great tools, occasional slow replies
I appreciated their budgeting tools and student?loan guidance, really helpful info. But when I reached out for clarification about deferment, I waited almost a week. They got back eventually and answered well.
Chloe Jackson
5/5.0
27, Jul 2023
No More Credit Card Stress
Thanks to CESI, I no longer stress about credit card bills. Their program simplified everything, and I can now focus on other financial goals.
Daniel Parker
5/5.0
22, Jul 2023
Quick and Easy Enrollment
Enrolling in CESI's program was quick and easy. The process was straightforward, and I felt confident in my decision from the start.
Ava Moore
4/5.0
18, Jul 2023
Friendly staff, room for improvement
I felt comfortable talking about my debts, staff was caring and patient. Some parts of my budget plan weren't updated timely, I had to ask twice. Still, I see progress and this feels like a helpful step forward.
Michael Miller
5/5.0
13, Jul 2023
Understanding and Patient Staff
The staff at CESI were understanding and patient, answering all my questions without making me feel rushed. Their empathy made a challenging situation more manageable.
Charlotte Thompson
5/5.0
10, Jul 2023
A Step Toward Financial Freedom
Joining CESI was a significant step toward achieving financial freedom. Their guidance and support have been invaluable in helping me regain control of my finances.
Ethan Williams
5/5.0
06, Jul 2023
No More Late Fees
Since joining CESI, I haven't had to worry about late fees. They handle all the payments to my creditors, ensuring everything is paid on time.
Isabella Jones
4/5.0
01, Jul 2023
Affordable with small quirks
CESI?s upfront fee was low and monthly plan doable. The counselors know their stuff. But sometimes payments posted a day late. That was annoying, but they fixed it after I called.
Alexander Smith
5/5.0
25, Jun 2023
Affordable Monthly Payments
The monthly payments under CESI's program were affordable and fit comfortably within my budget. It was a relief to have a predictable payment plan.
Harper Taylor
1/5.0
20, Jun 2023
Totally Unorganized
I gave them my info and everything they asked for, but they still messed up the setup. One of my creditors didn?t get paid for over a month. When I called CESI, they said it was a ?system issue,? but no one followed up. I had to do most of the fixing myself. It made my situation worse, not better. Really wish I never signed up with them at all.
Mason Martinez
3/5.0
14, Jun 2023
Mixed Experience with Payment Handling
I liked the way CESI started off by explaining everything clearly and helping with my budgeting, but after some months, one of my creditor payments got missed. Took almost two weeks to sort out, and I was charged a late fee. They did help fix it, but it was stressful. I still think they mean well, but I expected more careful follow-through on stuff like that.
Everly Brown
5/5.0
11, Jun 2023
Supportive Throughout the Journey
From start to finish, CESI was supportive and encouraging. They celebrated my milestones with me and kept me motivated to stay on track.
Benjamin Garcia
5/5.0
06, Jun 2023
Debt-Free in Less Time Than Expected
Thanks to CESI's debt management plan, I paid off my debt in less time than I anticipated. Their team's dedication and expertise made all the difference.
Lily Johnson
5/5.0
01, Jun 2023
Customized Solutions for My Needs
CESI took the time to understand my unique financial situation and provided customized solutions that worked for me. I never felt like just another client.
Anthony Rodriguez
5/5.0
26, May 2023
Reliable and Trustworthy
I trusted CESI with my financial future, and they did not disappoint. Their team was reliable, trustworthy, and always available to answer my questions.
Ariana Sanchez
4/5.0
20, May 2023
Nonprofit feel, human touch
Knowing CESI is nonprofit made me trust em, they walked me through credit counseling one?on?one. My plan is working, but I had one late payment because autopay glitch. Not a dealbreaker but worth mentioning.
Nicholas Coleman
5/5.0
17, May 2023
Educational Resources Were Helpful
Beyond debt management, CESI provided valuable educational resources that helped me understand budgeting and saving. These tools have been instrumental in maintaining my financial health.
Ruby Myers
5/5.0
12, May 2023
Efficient and Effective
CESI's debt management program was both efficient and effective. They handled all the negotiations with my creditors, and I was able to focus on rebuilding my financial future.
Andrew Bailey
5/5.0
08, May 2023
Compassionate Counselors
The counselors at CESI were compassionate and non-judgmental. They listened to my concerns and worked with me to create a plan that fit my budget. I felt supported every step of the way.
Genesis Lewis
5/5.0
03, May 2023
Clear and Transparent Process
CESI made the entire process clear and transparent. There were no hidden fees, and they kept me updated on my progress. I appreciated their honesty and dedication to helping me become debt-free.
Elias Cook
4/5.0
28, Apr 2023
Solid service, slight delays
Great credit counseling from CESI, and my student loan options were explained clearly. I just wish they'd respond faster when I emailed. They did find me a better repayment path though and I feel confident overall.
Kennedy Turner
5/5.0
21, Apr 2023
A Lifesaver for My Finances
I was hesitant at first, but CESI's debt management plan was a game-changer. They negotiated lower interest rates with my creditors, and I was able to pay off my debt faster than I expected.
Asher Hill
5/5.0
18, Apr 2023
Professional and Supportive
The team at CESI was always professional and supportive. They took the time to explain my options and helped me choose the best path forward. I felt empowered and informed throughout the process.
Brooklyn Perry
1/5.0
13, Apr 2023
Didn?t Deliver What They Promised
They promised lower payments and less interest, but that never really happened. My monthly amount was actually higher than what I was doing before. I asked questions but just kept getting generic answers. After three months, I was still behind and my credit score dropped. They made it sound easy, but it was a huge mistake for me. I wouldn't recommend them based on what I experienced.
Wyatt Rivera
4/5.0
10, Apr 2023
Helpful but a few bumps
I was impressed how CESI lowered my interest and gave me real peace, but at times their communication wasnt super timely. Overall though I?m seeing real progress, and they did help me avoid too much stress.
Paisley Collins
5/5.0
05, Apr 2023
Debt Relief That Works
I was drowning in credit card debt, but CESI helped me consolidate everything into one manageable payment. Their counselors were understanding and patient, guiding me every step of the way. It's been a year, and I'm debt-free!
Consumer Education Services, Inc.
Address
3700 Barrett Drive
27609
Raleigh, NC
United States
Website
cesisolutions.org
Email
info@cesisolutions.org
Telephone
(866) 484-5373
