
Amanda Jones
Customer Service is Lacking
Cash App fine when nothing needs to be done, but if you have a situation where you need customer service help, get ready to be frustrated. I had a problem where a transfer was not going through, and it was really hard to reach someone to get help. Automated replies do not solve my problem, and I sat for days waiting for something to happen. Cash App could be much better if it was actually accessible to its users. The app itself is decent, but there isn't reliable help available for this app.

Jonathan Davis
Fees Add Up
Instant transfers really rack up in fees when you use Cash App too much. It is a convenient app, but that extra charge really does get in the way sometimes. I think they should decrease these kinds of fees or offer other ways to do this.

Christopher Hughes
Helpful for Family Transfers
Cash App is what I use to transfer money to family members. It's been super convenient. Funds are reached immediately, which is great for peace of mind. Only thing is that it'd be awesome if instant withdrawal fees weren't as high, but otherwise, it's a fantastic simple transfer tool.

Mark Baker
Not Great for High Transfers
Okay review. I can do most things but it does crap with transfers over $400. Has delayed and service a few times when I am required to transfer larger sums so not recommend for larger use case scenarios, only for some minor use cases.

Joseph Taylor
Not for High Amounts
Good for small transactions, not so for big ones. Experience was a bit delayed, and the support was not very reassuring. It's good for making small payments, but it could do a little better with bigger ones.

Kimberly Torres
One of My Favorite Apps
Cash App has been one of my favorite applications to manage small payments. It's really easy to send and receive money, and the app itself is nicely designed. The feature of investment is nice but very limited in terms of only a few options. The customer service is also not good enough, but overall I'm pretty happy with the app.

Richard Alexander
Bitcoin Feature is a Plus
It is a way to send money, but truly, in recent years I started using this app for the testing of the potential of their offering with bitcoin. It really looks cool, and as an all-around offering it has broadened the horizon more. Honestly, I would be very happy if this had offerings of more crypto currency options instead of just only Bitcoin and other stuff though.

Sarah Allen
Better Support Needed
Cash App is slick but when things go terribly wrong, it's hell trying to get any sort of support. I had an inconsequential problem and they took days to get in response to me. It just sucks to feel that if you need help, that you're not going to receive.

Christopher Phillips
Solid Payment App
I have been using Cash App for a few months now. It is one of the go-to apps for small payments. The user interface is pretty straightforward, and everything from sending to receiving funds works pretty smoothly. I even tried their investing features, which are surprisingly good for beginners. All in all, I find it reliable, especially for sending funds to friends without any fuss.

Brandon Baker
App Crashes and Glitches
Cash App crashes on me at times, especially during quick transfer processing. It occurs too often, and this makes me lose confidence about using the app. Secondly, at times, the application slows down, but when I called the customer care services, they never had solutions to those particular problems either. A stable app like this one would indeed benefit by being used much more; Cash App concerns me and so I keep caution on using it.

Ashley Watson
Hard to Contact Support
The app is working just fine until it gets to the time when you want to seek assistance. I had a problem with my payment, and it was quite a pain to get to support. It takes them ages to respond, and there aren't so many ways that you can get in touch with them. Not exactly what you want when you're handling your money.

Sharon Bailey
Glitches Occasionally
There are some lags while using Cash App, mainly in updating my information. It's not a deal-breaker, but it's quite frustrating to experience these problems. Hope they can get the apps more stable.

Kenneth Wood
Wrost expirience
I struggled to link my bank with Cash App. The support was a little slow on the draw to assist. It took me several attempts to finally get it working. Not the greatest experience, but it is working. Could improve on that part for new users.

Thomas Brown
Not Enough Crypto Options
I'm glad that Cash App offers Bitcoin, but I would want to see more options available. It's a great feature, but having other cryptocurrencies available would make the app even better. Right now, it feels too limited.

Larry Nelson
Good Alternative to Bank Transfers
Cash App is a great alternative to making bank transfers. It is really intuitive and faster than most boring banking apps. I also loved the Bitcoin feature, though I haven't used it much. It's an app that gets the job done without much fuss.

Brian Harris
Too Much in Fees from Instant Transfers
The app is convenient, but the instant transfer fees are way more than I anticipated. The instant transfer needs to happen because you need to get money to someone urgently, and the amount they take is so high. The company should let people know clearly about their fees or even have a lesser fee structure. The fees are pretty additive if you're doing this a lot. They should have more choices at lower fees, or at least clearer notices.

Steven Perez
Easy Payment Application
Cash App has made my life so easy! I use it every day for instant payments, and it works perfectly. The application is easy to use and gives me a clear transaction history, which is very helpful. It's an excellent application for daily use and so convenient for sending money instantly.

Robin Fox
Ideal for Bill Sharing
Cash App has made splitting bills a breeze. I used it with my friends after dinners and it is seamless. I like that there's this instant transfer option, though it does have a small fee. The application really does what it promises: super easy to use!

Pamela Stewart
Good Security Measures
I really love the security of Cash App. From password checks to alerts, I feel it's one I can really trust. Fast, secure, and gentle on my fingers, it seems a great aid for daily payments. Guess they need to beef up the help section, but on the whole, I consider this app pretty cool to be using for smaller transfers.

Shirley Griffin
Annoying Fees
The instant transfer fees with Cash App are such a pain when you need to send money immediately. Not crazy, but wish they were clearly up front. May use it less because of this.

Rox Ven
Trouble with Refunds
Had a problem when I attempted to get a refund. My problem was not even looked into by customer service once because I contacted them in an instant. It kind of became more of a generic response than any actual effort by customer service once contacted multiple times. There was not much money going out, but it became frustrating with no real options. Customer service needs to be more proactive in answering and truly caring instead of just sending out some auto-response way in which they click to reply.

Shirley Turner
Ideal for Bill Sharing
Cash App has made splitting bills a breeze. I used it with my friends after dinners and it is seamless. I like that there's this instant transfer option, though it does have a small fee. The application really does what it promises: super easy to use!

Richard Hayes
An App I Need for Every Day's Transactions
Cash App has been an amazing addition to my daily routine. I use it to pay rent, split the dinner bill with friends, and even send money back home. The app is easy to navigate, and I really like the instant transfer feature, which enables me to access funds instantly. Recently, I started looking into the investing feature and, although it is not very developed, it's a nice option for newbies like me. The functionality of Bitcoin is also cool. Even though the fees are there for some of the services, I consider them fair for the benefit. If you need a reliable payment app, then Cash App is worth the money.

Rebecca King
Frustrating Security Holds
I've been using Cash App for a while now, but recently had the worst experience with a security hold on my account. I was in the middle of making a payment when my account suddenly locked and I had no access to my money. I called customer service and received only automated messages. It took over a week to sort it out and no real explanation was given for the delay. The experience frustrated me, and I am not too comfortable relying on the app now. Although Cash App is very convenient, experience has proven some major weaknesses in customer service and security protocols by this company, so caution would be advisable for frequent users. I did have a recent experience when sending a bigger payment through the Cash App, and the result was some unexpected difficulties. The account was marked for suspicion, and that involved going through a ridiculously long verification process. My experience with customer support proved challenging as well, considering how difficult it was to reach someone and how some responses were not relevant. Overall, Cash App does fine with small, easy money transfers, but for payments larger than that, a better service is needed. It's not really worth the hassle if you need something more reliable when it comes to bigger payments. Use it with extreme caution, especially if you're going to use it for anything more than a small transfer.

Anna Washington
Not Suitable for Business
It didn't really work well with my small business as Cash App cannot handle the commercial transactions efficiently. It's too much of a hassle to work with this app in many ways with too many restrictions and excessive fees. Good for personal usage rather than for business.

Kevin Smith
Limited Customer Help
Cash App can be better with customer support. They are hard to reach, and then when you finally get them, help is not always relevant to the problem. Generally, okay for general usage, but if something bad happens, you're just on your own.

William Jackson
Fees Can Get Pretty High
I like Cash App for the ease of use but feel that some of the fees associated with certain transactions are too high, especially when you're desperate. Okay for occasional use, though I wish they made the fees more bearable.

Fred Sanchez
Simple & Effective
Cash App gets the basics right-it is very easy to send and receive payments and works like a charm with my bank. It's good for those quick personal transactions and it has a clean interface. It's reliable if one likes things simple.

Sandra Cooper
Ideal for Small Transactions
Cash App is an excellent app for small transactions. Most of the time, I use it to send money to friends or family; it's very fast. And they have good security measures, too. So all in all, it's a reliable option for people who like simplicity in payments.

Margaret Harris
Useful for Peer-to-Peer Payments
Cash App is really awesome for peer-to-peer payment. I constantly split the bills with my friends through it, and the whole process is very fast and easy. I also appreciate the fact that it directly transfers from my phone rather than having to visit the bank. The option for Bitcoin is great for people interested in that. In total, it is an effective application for any person seeking to make things easier concerning money.

Emily Rogers
Perfect Balance of Utility and Security
I was skeptical when I first joined Cash App, but now it is one of my favorite ways to make a payment. The application is super easy to use for quick payments to friends. I never face issues relating to security. I like how they protect payments at various levels, such as through transaction verification. When I needed advice on using investing features, the customer support was very prompt and fast in response. While I have other apps for payment, Cash App is simple to use, and everything works right; hence I keep coming back. For sure, would recommend its use.

Anna Martinez
Account Freeze Security Issue
My account was frozen on Cash App, and getting it unlocked was like hell. The customer support department did not care much for my case, leaving me feeling helpless at all times. It is quite horrifying when an application dealing with people's money can't even respond suitably at a security freeze lockout. While it's an easy app, the experience was really frustrating and made me rethink using it daily. Cash App needs to make support for users going through security issues better.

Kenneth Hughes
Quick Transfers with Good Security
I like how fast Cash App is to transfer money, and the security features make me feel safe using it. I mostly use it for smaller payments, and it has been efficient every time. The interface is user-friendly, and I have had no issues with account security. I would recommend it to anyone who needs a reliable payment option.

Larry Scott
Customer Service Needs Improvement
I had just the slightest issue in a single transaction that customer service was supposed to handle without any hassle, but instead, they kept passing me around, and nobody really knew what they were talking about. It is hard to get a live person on the line and the support representatives were no good either. I gave up at last. Cash App is very convenient, but when you actually need help, it sucks. Better customer service would make all the difference here.

Amanda King
Good for Budgeting
It's really fast and easily tracks my little daily expenditures on budget. I have used it for over a year, and it has proven to be an effective tool in managing my finances with not much headache.

Eric Baker
Unexpected Holds on Transfers
They suspended my transfer without saying anything. This is bad since I needed the money right away. The customer service was not of much use, and it annoyed me that they could not keep things transparent. This app that deals with people's money should have a system that addresses urgent problems better. This experience has made me question my usage.

George Wilson
Simple, Secure, and Effective
This Cash App has all that I required in a payment application. The application is totally safe to use and great for general use. At no time did I experience trouble with it. I totally love the way they work on keeping their applications secure and safe for their users. Overall, I'd say good if all you want from an application is something simple to use.

Kevin Nelson
Limited Amount of Cryptocurrency
I was really excited to use Cash App for crypto, but it has really limited options. Only Bitcoin is available. This can be limiting if you are looking at exploring other cryptocurrencies. It's a very basic feature that could improve.

Christopher Roberts
Fees Make It Less Appealing
I would rate Cash App as pretty friendly to use, although I wish it were less populated because of fees. In fact, instant transfers even get chargeable, and it keeps on piling up overtime. But this is good during emergencies, and I'd just wish that there are more free options for users. Cash App sometimes crashes a few times. Most of these have occurred when I tried to make a fast transaction, though. Good app; really frustrating that it is not smooth most of the time. Would be so much better with stability.

Dorothy Lopez
Perfect for Family Payments
Cash App has mainly been my means of speedy payments to family. I like how smooth it is through the transactions, and simple tracking is easy, too; the app lets me in on notifications and straightforward interface while making everything pretty clear in my book. It's in my daily life and something where I can easily trust almost all my payments. Something worth having if you would be needing this for simple family payments.

Melissa James
Great for Friends and Family
Cash App is easy to manage for sending personal payments with friends and family. It perfectly blends with my bank without an issue and makes instant availability of funds available for access. The transactions were easily done, and the feature of tracking my past transactions was helpful. Would surely recommend it to casual users needing a simple method for transferring money.

Sandel Love
Love the Bitcoin Feature
Bitcoin in the Cash App is a good thing; it's easy to track and use. Very neat feature in a payment application, and I am so enjoying it. Wished they had more crypto available, but overall, am still satisfied.

Anna Edwards
Safe and Simple
Cash App lets me safely send payments. That added verification is perfect-it leaves me feeling way more confident. It is easy to use, and I have never had a problem with a transaction yet.

David Ross
A Handy Tool for Everyday Payments
Cash App is the best way to track your everyday payments. It's fast to set up, and I love how easy it is to send money. It's so simple but works perfectly for these quick transactions. Glad I downloaded it!

Justin Perez
Crypto has Limited Features
Nice. Of course, it's kind of limited. I'd love them to add other cryptocurrencies, too. This really needs to be expanded for inclusion. It's okay; in a sense, it looks so basic to a crypto guy. Most of the time, this is convenient, but there are a few instances where actual cash lags behind with transactions. I don't trust this enough to handle critical transfers, and for most dealings, I found that smaller amounts were more suited. There needs to be an improvement regarding stability.

Brian Adams
Good expirience
I personally found it helpful and suportive at every level of service it makes the task very eassy and convinint also

Robert Anderson
Easy Setup and Great Interface
It is quite easy to set up this Cash App, and since I have had it, it has been such a great reliable way to pay. I love how clean it is and how easy it is to use. The transactions go very smoothly, and I get notifications on everything. Love it for personal use, and I love sending money to friends. Overall, it's a really good app with lots of potential.

John Lewis
Convenient and Trustworthy
Cash App has really been reliable for my day-to-day transactions. I love that I can easily send and receive money, and I also love the notifications for every single step. The layout is great, and it is pretty easy to understand. It's a great app for me because I feel like my money is safe. The security measures are so reassuring. I have had some minor issues, but it was not something that made me stop using it. This is a great choice for small transactions.

Matthew Rivera
Good Option for Small Payments
Cash App has proven to be very useful in making quick, easy small payments. The transaction times are quite fast, and the notification is always prompt. The app is consistent, and I like it because it lets me trace all my previous payments quite easily. The only drawback that I have experienced here is the delay in receiving customer service sometimes, otherwise, it has been a fairly reliable app. I am very comfortable using it and believe it is secure. Would definitely recommend for those who do not need too many frills.

Mark Robinson
Excellent for Fast Transfers
Cash App has been incredibly easy to use when I need to send fast transfers to friends and family. The interface is easy to follow, and the transactions are fairly quick. It's worked well for my small payments, though I haven't tried anything large yet. Overall, I'd give it a thumbs up for casual users.

Steven Phillips
Reliable for Recurring Transfers
Cash App has been reliable with daily transactions. It's the app I use for every little thing-from groceries to paying friends back. It is quite easy to use, and I found it pretty fast for small sums transfer. Customer support can be a bit faster in responding, but till now, I haven't faced big issues. The convenience and ease of using Cash App have made it one of my favorite ways of payment. The possibility to buy Bitcoin is nice, but the choice is limited to just one cryptocurrency.

Michelle Martin
Works well for simple needs
I didn't encounter much of an issue while using Cash App. It works well as a tool that helps make payments and balance out expenditures, especially to make minor ones. This app carries some fees in terms of making instant transfers. However, I think these are generally alright for consistent use. Really simple enough for pretty general purposes.

Eric Baker
Excellent for Fast Transfers
Cash App has been incredibly easy to use when I need to send fast transfers to friends and family. The interface is easy to follow, and the transactions are fairly quick. It's worked well for my small payments, though I haven't tried anything large yet. Overall, I'd give it a thumbs up for casual users.

Sarah Martinez
Occasional Delays
Cash App is pretty reliable, though I have had a few transactions take longer than I would like. It can get frustrating when you wait an extra long time for your funds to appear. In general, it's a good app, but delays make me a little skeptical.

Emily Barnes
Constant Glitches with Transfers
I have met several glitches while using the Cash App, particularly where instant transfers are concerned. Sometimes, the funds would take longer to process, making it frustrating if you needed it sooner. It feels that I need to reapply the application several times for clearing the payment process. They are not much ready with customer support even on this kind of complaint. Although I use it because of the convenience factor, I would not really trust it to send in the right time for me. I just hope that they work to improve this system so it will not fail when one needs it the most.

Matthew Scott
Not Happy with Account Lock
My account was locked up for over a week because I made a payment, and I couldn't access my funds. I sent in several emails, but the responses were delayed and not much help. This left me stranded and unable to pay my friend. The app could do a better job of security checks or at least offer support to people locked out. It was a huge hassle, especially since I was using Cash App at the time.

Lisa Cooper
Good for Quick Transactions
I basically used Cash App for doing all my quick transactions, which is okay. Easy setup and I like the feature that it sends money straight away. It's quite simple, with an easy interface. Generally, it is good for everyday payments.

Kathleen King
Not good
The Cash App had alluring features, but the firm put my account on a hold without even telling a reason. Then, an unnecessary verification process lasted for around three days. I reached out to their support many times, but there was little response. Transparency and efficiency in dealing with the hold on my account would really enhance the app for me-those are the areas that got me to distrust the cash app.

Ashley Perez
Very Convenient with Small Fees
I really like how easy to use the Cash App is. It's very intuitive, nice layout, and simple quick transactions. I use it more for sending money to friends and family. The real drawback is that instant transfers have fees, but for how convenient it is, it's not a major issue. And I like the feature of Bitcoin, it's sort of an extra fun feature, and I've played around in it. The app is user-friendly with minimal problem occurrence, making it perfect for frequent transfers.

Stephanie Phillips
Few Choices for Customer Service
Cash App is super convenient, but when I needed help with a refund, it was impossible to get real support. It doesn't have a direct line for customer service, and most of the responses are automated. I had to wait for ages to even get some form of resolution, and by the end of it, I did not feel like my problem was solved at all. For an app that's dealing with your finances, this is a big turn-off. The functionality is pretty decent, but customer support badly needs improvement.

Larry White
Handy for Everyday Transfers
I use Cash App as my first choice for those little daily transfers, like paying a friend back or buying something from a small business. It's really simple and fast to use. I also appreciate that there are security measures. So far, no big complaints!

Richard Edwards
Transactions take different times
Cash App is quick, but there are times when transactions take so much longer than you anticipated. I have been kept waiting at times for some form of explanation, which can be very frustrating. Still workable, but the inconsistency is a downside.

Richard Ramirez
Occasional Bugs
Some bugs have been encountered using Cash App. Sometimes transactions take a little longer to pop up, and sometimes I have to restart the app every so often. Decent but needs a few updates for stability.
Cash App
Send money amongst pals instantly or take business card payments. Instant cash out to your bank.
Address
Market Street 1455
94103
San Francisco
United States
Website
cash.app
Email
Telephone