Brinks Home
4.20/5.0
Lillian Nash
4/5.0
19, Jul 2025
Good Experience Overall
Installation was fast and the installer explained everything well. I like the mobile app and how easy it is to check in on my house. The only thing I?d improve is maybe some of the app interface, but otherwise it?s been a good experience overall.
Jonathan Weber
5/5.0
07, Jul 2025
Works Perfectly with My Phone
I love how easy it is to manage my home security with the Brinks app. I arm and disarm the system right from my phone, which makes it super convenient. Everything works smoothly. Haven?t had a single false alarm, which was a big issue with my last provider.
Camila Doyle
4/5.0
25, Jun 2025
Worth the Investment
Honestly, I was hesitant at first, but I?m glad I went with Brinks. Their equipment is sleek and works well. I can monitor my home from work and get alerts if anything happens. It gives me peace of mind, especially when I?m traveling. Totally worth the investment for the extra security.
Hunter Bradley
5/5.0
13, Jun 2025
Great Customer Service
Every time I?ve called Brinks with a question, their reps have been super helpful and friendly. I had a billing issue once and it was resolved in a single call. That kind of service really makes a difference. It shows that they actually care about their customers, which is rare these days.
Ellie Hicks
4/5.0
01, Jun 2025
Pretty Reliable So Far
I?ve had Brinks for a few months now and I haven?t had any issues. The app is intuitive, and I like that it alerts me when a door opens or if something is triggered. Installation didn?t take long, and the tech was courteous. It?s been pretty reliable so far?no complaints from me.
Christian Stone
5/5.0
20, May 2025
Smooth Setup and Peace of Mind
Brinks made the whole home security process so easy. From getting a quote to setting everything up, it all went smoothly. The technician was kind, respectful, and explained everything in simple terms. I love how I can control everything from the app?it?s really convenient. I sleep better at night knowing my home is protected.
Mila Hart
5/5.0
08, May 2025
Great Customer Support Experience
What really stood out to me about Brinks was their customer support. When I accidentally messed up my initial setup, they walked me through everything step-by-step without making me feel dumb. The system has worked perfectly ever since. I get alerts when doors open, motion is detected, or the system status changes. I also like that the equipment doesn?t look bulky. It?s discreet but does the job. The app is clear and responsive. I?ve already recommended it to two coworkers. If you're looking for a system that comes with reliable support, Brinks is a solid choice.
Leo Austin
5/5.0
26, Apr 2025
Perfect for Busy Schedules
As someone who works late hours and travels often, Brinks Home fits right into my lifestyle. I love being able to arm and disarm my system from anywhere. The mobile alerts are fast, and I always know what?s going on at my house. Installation was simple and didn?t take more than an hour. I had one question about connecting the camera and their support team responded within minutes. Everything feels seamless and reliable, which is exactly what I need. Highly recommend for anyone who needs remote access and dependable service without much fuss.
Audrey Johnston
4/5.0
14, Apr 2025
Strong Performance, Minor App Lag
I?ve been using Brinks Home for about eight months. Overall, it?s been a strong system with excellent performance. I feel confident knowing I get alerted instantly if there?s any activity. The only downside is the app sometimes lags when switching between cameras. Other than that, setup was painless and their customer support was helpful when I had an issue with my motion sensor. I like the mobile control and how sleek the devices look. It?s definitely one of the better systems I?ve tried. If they improve the app speed, I?d bump this up to a perfect 5.
Dylan Franklin
5/5.0
02, Apr 2025
Dependable and Easy to Use
I?ve tried a couple of home security systems over the years, and Brinks has been the most dependable so far. What I like the most is how easy it is to control everything from my phone. I?ve had zero issues with connectivity or alerts. When my Wi-Fi went down once, the system still kept everything monitored and stored data for later. That impressed me. The door and window sensors are very responsive, and the indoor camera gives a super clear picture. I just feel safer having it installed. No regrets with this purchase?it works exactly how I hoped.
Layla Grant
5/5.0
21, Mar 2025
Excellent for Pet Owners
I have two dogs and was worried about the sensors constantly going off, but the pet-sensitive motion detectors actually work well. I haven?t had a single false alarm yet. The app is awesome and gives me peace of mind when I?m out of town. It even lets me watch the live camera feed to check on my pets. Setup was easy, and the customer service walked me through syncing the devices. It?s definitely one of the better systems I?ve tried, and I plan to stick with it. If you have pets, I highly recommend giving this a try.
Nathan Graham
5/5.0
09, Mar 2025
Totally Worth the Price
Honestly, I was hesitant at first because of the monthly cost, but after using Brinks for several months, I?d say it?s worth every penny. The system is responsive, the app is super easy to use, and the support has been great. I sleep better knowing we?re covered and can check everything with a tap on my phone. Also, the system looks clean and modern in the house?not clunky at all. I?d definitely recommend it to friends or family. This is the kind of service where you really get what you pay for.
Lucy Hamilton
4/5.0
25, Feb 2025
Very Solid Home Security
I?ve had Brinks Home for nearly a year and it's been very solid overall. The app interface is intuitive, the alerts are fast, and I haven?t had a single false alarm. I also like that the camera footage is clear even at night. Only thing that could improve is the battery life on one of my sensors, but that?s a minor issue. Support was quick to offer a replacement. Brinks gives me the confidence that my home is protected whether I?m there or not. I?d say it?s one of the more reliable home security options available today.
Carter Ford
5/5.0
13, Feb 2025
Great for First-Time Homeowners
As a first-time homeowner, I wasn?t sure what kind of system to get. Brinks stood out because it seemed easy to install and manage, and it really is. I?ve had it for six months now and I love how simple everything is. The notifications are instant, and I can even arm or disarm the system from my phone if I forget before leaving. Everything feels well built, and I haven?t had any issues with the hardware. It also doesn?t stand out too much on my walls, which I like. Definitely feel a lot safer now that it?s installed.
Nora Bowman
5/5.0
01, Feb 2025
Smooth Experience from Day One
From ordering to installing and using it every day, Brinks has been great. I got everything shipped fast and neatly packaged. Installation was simple even though I?m not very handy. The mobile app works well and the alerts come fast. I?ve even used their customer service once, and they were helpful and polite. I feel safe knowing I can monitor my home from anywhere. It's one of the few services I pay for that I actually feel is worth the money. I?d definitely recommend it to anyone who?s looking for a no-fuss, dependable security system.
Matthew Lane
4/5.0
20, Jan 2025
Very Happy With the Service
Brinks Home has exceeded my expectations. I?ve used other systems before, but this one feels much more user-friendly. I love how quick the alerts are and how easy the app is to navigate. The only reason I gave it 4 stars instead of 5 is because the mobile app has frozen on me once or twice, but it wasn?t a major issue. Their support team helped me reset it and everything was back to normal. The hardware is sleek, and I appreciate how low-profile the sensors and keypad look in my home. Definitely a great value for the money.
Brooklyn Chavez
5/5.0
08, Jan 2025
Best Decision for Our Family
We decided to go with Brinks after a neighbor had a break-in, and I?m so glad we did. The system has been flawless. The app gives us real-time notifications, and I can check camera footage from my phone anytime. My kids learned how to use the system easily, which says a lot. What I appreciate most is the quick customer service. I had a question during setup and got through to a rep in minutes. It?s just been a solid experience from start to finish. It really feels like we?re in control of our home security now.
Anthony Daniels
5/5.0
27, Dec 2024
Easy Setup and Reliable Performance
I was nervous about installing a security system on my own, but Brinks made it simple. The instructions were clear, and all the equipment was labeled. I had everything up and running in about 45 minutes. Since then, it?s been working great. I love the instant alerts I get on my phone. It gives me peace of mind, especially when I?m not home. Also, the app makes checking on my house easy from anywhere. I haven?t had any issues with the hardware or the connection so far. I?d definitely recommend this system to anyone looking for basic, reliable protection.
Natalie Woods
4/5.0
15, Dec 2024
Good Experience Overall
I?ve had a good experience overall with Brinks. The equipment looks sleek and modern, not like some bulky security gear I?ve seen before. Everything arrived on time and setup took about an hour. The app is easy to use, though I do think it could be a little faster when loading live video. I?ve only had to call support once, and they were actually pretty helpful. The monthly price is fair for what you get. No real complaints. It does what it?s supposed to do, and that?s all I ask from a security system.
Ava Simmons
1/5.0
04, Dec 2024
Disconnected Without Warning
My system went offline without notice, and Brinks didn?t even alert me. That defeats the whole point of paying for monitoring.
Isaac Hunt
5/5.0
03, Dec 2024
Brinks Gave Me Peace of Mind
I?ve been using Brinks Home for over a year now and I genuinely feel more at ease. The setup was easier than I thought it would be, and their customer service walked me through the steps without rushing. I like how simple the mobile app is?it keeps me updated whether I?m at work or on vacation. The motion sensors and door alerts are fast and reliable. Everything just works. I haven?t had any issues so far, and that?s saying something these days. Definitely one of the better decisions I?ve made when it comes to home security.
Aiden Bennett
2/5.0
22, Nov 2024
Can?t Reach Anyone on Weekends
Had an emergency on a Sunday, and couldn?t get a live person. Isn't this supposed to be 24/7? Major letdown.
Riley Warren
5/5.0
21, Nov 2024
No Wires, No Hassles
I love that everything?s wireless. No ugly cables or drilling. Super clean look and easy to move around if I need to relocate things.
Emma Hayes
1/5.0
10, Nov 2024
Poor Communication
No one tells you what?s going on with your account. I?ve had changes made without notification. It?s careless and annoying.
Julian Elliott
5/5.0
09, Nov 2024
Best Investment This Year
Out of all the home gadgets I got this year, Brinks was the smartest. It actually helps me sleep better knowing I?m protected.
Mason Reed
1/5.0
29, Oct 2024
No Follow-Up on Issue
I reported a broken sensor weeks ago, and still no fix. I keep getting told it?s ?in progress.? Very frustrating.
Penelope Bishop
5/5.0
28, Oct 2024
Very Responsive Sensors
The motion sensors are quick and accurate. I tested it a few times and always got the alert instantly. Feels like a strong setup.
Olivia Turner
2/5.0
17, Oct 2024
Takes Too Long to Install
It took them two full weeks to schedule an install, and then the tech showed up late. Not impressed with their organization.
Wyatt Wells
5/5.0
16, Oct 2024
Everything Was Smooth
From the purchase to the installation, it was smooth. Customer service helped schedule it and everything worked right out of the box.
Noah Coleman
2/5.0
05, Oct 2024
Not Worth the Hype
I chose Brinks based on their name, but honestly, it feels very average. Nothing special, and service is subpar. Disappointed overall.
Aria Dean
4/5.0
04, Oct 2024
Good But Needs App Update
The system itself is great, just wish the app had more customization. Still feel it?s worth it for the protection and ease of use.
Madison Brooks
1/5.0
23, Sep 2024
App Crashes Constantly
The mobile app is awful. It crashes nearly every time I open it. I expected a lot more from a security company in 2025.
Gabriel Fisher
5/5.0
22, Sep 2024
Reliable Protection
Had Brinks for a year now and it?s been dependable. No malfunctions, no false alarms. I feel secure leaving the house.
Ethan Parker
1/5.0
11, Sep 2024
Billing Errors All the Time
I?ve had to call almost monthly to fix billing mistakes. They keep charging random fees, and no one ever knows why. I?m tired of it.
Victoria Phillips
5/5.0
10, Sep 2024
Works Well with Alexa
I love that it connects with Alexa. I can arm the system by voice which makes it convenient. Super happy with the integration.
Savannah McCoy
2/5.0
30, Aug 2024
Frequent Signal Loss
The system keeps losing signal. I've had to reset it multiple times, and no permanent fix has been offered. It?s not reliable.
Levi Bryant
5/5.0
29, Aug 2024
Great System for Beginners
Never used a security system before, but this one was beginner-friendly. Instructions were clear and support helped me through setup.
Chase Rhodes
1/5.0
18, Aug 2024
Misleading Contract Terms
I thought I was signing up for a 1-year deal, but turns out it was 36 months. It wasn?t explained clearly. Now I?m stuck with it.
Scarlett Stewart
4/5.0
17, Aug 2024
Solid, Minor App Lag
No major issues except some occasional lag with the mobile app. Otherwise, I like the features and the peace of mind it offers.
Sarah Beck
2/5.0
06, Aug 2024
Alarm Triggered for No Reason
Got a false alarm in the middle of the night, and no one from Brinks even followed up. Isn't that the whole point of a security service?
Samuel Gonzales
5/5.0
05, Aug 2024
No Complaints Here
Everything?s working well. I had my doubts at first, but it?s proven to be consistent and easy to manage.
Cameron Boone
2/5.0
25, Jul 2024
Too Expensive for the Features
Compared to other companies, Brinks feels overpriced for what you get. Limited automation options and old-looking app design. Not worth the premium.
Grace James
4/5.0
24, Jul 2024
Good Overall Package
It?s a good package for the price. Equipment looks good and does its job. Just wish the app loaded a bit faster sometimes.
Nevaeh Marsh
1/5.0
13, Jul 2024
Overcharged and No Refund
They billed me for an extra month after I canceled, and I?m still waiting on the refund. It?s been over three weeks. No urgency at all.
Caleb Martinez
5/5.0
12, Jul 2024
Simple Controls, No Stress
The controls are easy to understand, and the app layout is super clean. I don?t have to think twice when using it.
Tyler Wolfe
1/5.0
01, Jul 2024
Pushy Sales Tactics
The rep kept calling and emailing after I asked for time to decide. Felt very pressured into signing the contract. Not a great first impression.
Ella Barnes
5/5.0
30, Jun 2024
Great for Families
We have kids and wanted a system that alerts us quickly. Brinks has done exactly that. We feel more at ease when away.
Aurora Chambers
2/5.0
19, Jun 2024
Tech Support is Lacking
I had trouble getting my system back online after a power outage. Tech support was clueless and just kept repeating the script. I had to Google my own fix.
Owen Howard
4/5.0
18, Jun 2024
Clean and Modern Setup
I like that the system doesn?t look bulky or outdated. Setup took a while, but once done, it?s been super reliable.
Easton Hale
2/5.0
07, Jun 2024
Equipment Felt Outdated
The setup I received felt like it was from five years ago. Not very user-friendly or sleek. For the price, I expected better tech.
Zoey Peterson
5/5.0
06, Jun 2024
Solid Experience So Far
No complaints so far. Sensors are responsive, and I really like the design of the control panel. Everything feels secure.
Julia Benson
1/5.0
26, May 2024
Canceling Is a Nightmare
Trying to cancel was so frustrating. I kept getting bounced around and charged even after my cancellation was confirmed. The whole process felt like a trap. I regret signing up with them.
Jack Kelly
5/5.0
25, May 2024
Worth the Switch
I switched over from a different provider and I?m glad I did. It?s been more reliable and way easier to manage from the app.
Nolan Fleming
2/5.0
14, May 2024
Slow Response Time
When I had an issue with my panel, it took them almost a week to send someone out. Security should be quick to fix. I expected better from a company that advertises 24/7 support.
Lily Ramirez
4/5.0
13, May 2024
Good Customer Care
I had a few questions during setup, and their support was actually helpful. Not something I can say about every company these days.
Bella Reese
1/5.0
02, May 2024
Terrible Customer Service
I?ve never had such a hard time getting help from support. It took me days just to talk to someone who could understand the issue. I don?t think I?ll be recommending Brinks to anyone based on how long it took for something simple.
Sebastian Jenkins
5/5.0
01, May 2024
Works Great with Pets
I was worried about false alarms with pets, but it?s been surprisingly accurate. No issues so far and the system is running great.
Austin Malone
2/5.0
20, Apr 2024
Hidden Fees Everywhere
I was surprised by how many fees kept popping up. Installation was one price, then came activation, service, and more. The sales pitch didn?t mention most of this. It?s not the worst experience, but it definitely felt misleading. Wish everything was clearer from the start.
Abigail Myers
4/5.0
19, Apr 2024
Gets the Job Done
The system isn?t fancy, but it works well. Installation was smooth and the equipment feels solid. Good for basic home protection.
Madelyn Parsons
5/5.0
08, Apr 2024
A Smooth, Hassle-Free Experience
I?m not someone who writes reviews often, but Brinks Home earned it. From the very start, the whole experience was seamless. Their website made it easy to schedule a consultation, and the rep on the phone was clear and not salesy. I appreciated that. The tech showed up on time and took his time walking us through the setup and what to expect. He made sure the cameras were placed exactly where we wanted them and didn?t rush through anything. We?ve been using the system for about 9 months now, and it hasn?t failed us once. The app is responsive, and I love that we get real-time alerts whenever anything is detected. I?ve even had Brinks support reach out proactively to check that everything was running properly. It feels like having a partner in keeping our home safe. I couldn?t ask for a better home security company.
Alexander Richardson
5/5.0
07, Apr 2024
Love the App Features
The app makes everything easy. I like being able to arm and disarm from my phone. Notifications are quick, and I haven?t had a single problem yet.
Josiah Mann
5/5.0
27, Mar 2024
Top-Notch Equipment and Service
Our experience with Brinks Home has been stellar from day one. We wanted more than just alarms?we wanted a smart, integrated system, and Brinks delivered. The installation team showed up right on time and worked efficiently. They answered our questions, showed us how to use the app, and even helped us sync it with other devices. The equipment is sleek and high-tech, but simple to operate. Their response times are incredibly fast?we accidentally triggered the alarm once and got a call within seconds. Plus, their billing system is transparent, which I really appreciate. No surprise charges, and you know exactly what you're paying for. I've reached out to their team with minor questions, and they're always kind and helpful. Overall, Brinks makes you feel secure, respected, and well taken care of. I wouldn?t go with any other provider after this experience. Highly recommend them to everyone.
Evelyn Butler
5/5.0
26, Mar 2024
Glad I Switched to Brinks
I switched from another provider and I?m so glad I did. Brinks is way more responsive and the app actually works. No regrets.
Eliana Sharp
5/5.0
15, Mar 2024
Reliable for My Family's Needs
Brinks Home has been fantastic for us. We needed a system that would work well for our large family, and they helped us find the perfect setup. We have sensors on every door and window, indoor cameras, and a smart doorbell. Everything works together seamlessly, and the mobile app is intuitive enough for even our teens to use. What really impressed me was the onboarding experience?they didn't just install and leave. They stayed and made sure we were comfortable using everything. The reps are friendly and knowledgeable, and we've had zero pushy upselling. Once when a sensor needed to be recalibrated, they walked us through the fix over the phone in under 10 minutes. I appreciate how Brinks balances technology with genuine customer care. It?s been a stress-free experience that helps my wife and I rest easier at night. That kind of peace of mind is hard to find.
Henry Price
4/5.0
13, Mar 2024
Everything Works Fine
So far, it?s doing its job. No major complaints. I?d just like a bit more customization in the app settings.
Blake Terry
5/5.0
03, Mar 2024
A System That Makes You Feel Safe
When we moved into our new home, one of our top priorities was installing a reliable security system. A friend recommended Brinks Home, and from the very first call, I knew we were making the right choice. Their customer service walked us through different options without being pushy. The installation was done promptly, and the technician explained everything in a friendly and easy-to-understand way. The equipment looks sleek and doesn?t interfere with the home?s aesthetic. I love that I get notifications when someone is at the door, and the system checks in automatically. It gives me a real sense of security when I?m home alone or when the kids come home from school. We?ve had no issues in six months, and I appreciate the consistent follow-ups from their support team. If you want more than just a product?if you want real service?Brinks is the way to go.
Charlotte Hughes
5/5.0
01, Mar 2024
Great for First-Time Users
I?ve never used a security system before, but this one made it easy. No confusing steps, and the support was there when needed.
Violet Zimmerman
5/5.0
20, Feb 2024
Best Value in Home Security
I?ve had home security systems in the past, but Brinks Home beats them all in terms of value and reliability. I did a lot of research and read dozens of reviews before choosing Brinks, and they didn?t disappoint. Installation was scheduled quickly, and everything was installed professionally with zero mess. Their smart home integration is what makes them stand out?we?ve connected the system with Alexa and our smart lights, and it works flawlessly. The app allows me to set automation rules, and I can check in on the cameras at any time. Their customer service is responsive and polite, never reading from a script. I had a billing question once and it was resolved in minutes. With other companies, you wait on hold forever. Not with Brinks. You actually feel supported. If you're looking for a smart, trustworthy, and budget-friendly solution, Brinks Home delivers big time.
Benjamin Cox
5/5.0
18, Feb 2024
Installation Was Smooth
The installation process was way smoother than I thought. Instructions were clear and the system started working right away.
Dominic Gibbs
5/5.0
08, Feb 2024
Excellent Customer Support Team
Brinks Home really shines when it comes to customer service. From the first phone call, I felt like they cared about our security and comfort. The sales representative didn?t rush or pressure us, and they answered all of our questions clearly. The installation went smoothly, and the technician ensured we knew how to use every feature before leaving. What really sold me is how responsive their team is. Once, we had a connectivity issue during a storm, and they guided us step-by-step over the phone to get things working again. They followed up the next day to confirm it was resolved. The mobile app is a major plus?it lets me monitor everything remotely and gives me peace of mind. Brinks treats you like more than just a customer, and in a service industry, that makes all the difference. I can confidently say we?re in good hands with Brinks.
Amelia Scott
5/5.0
06, Feb 2024
Clear Camera and Fast Alerts
The indoor camera is super clear, even in low light. I love the fast alerts and easy playback. Great product.
Aubrey Swanson
5/5.0
27, Jan 2024
Great System with Smart Features
After switching from another security company, Brinks Home was a breath of fresh air. Their system is smart, simple, and effective. We got indoor and outdoor cameras, motion sensors, and glass break detectors installed, and everything works beautifully. The mobile app is fast and lets me view live camera feeds and alerts right from my phone. What I love most is how Brinks doesn?t nickel-and-dime you for every little feature ? the package includes what you need without sneaky add-ons. I had one concern about our front camera angle, and a rep helped me reposition it over a video call, which was super convenient. I also love that we can set custom rules for arming the system based on time of day or whether we?re home. Brinks just makes sense. Everything feels modern and integrated, and their people are friendly and helpful every time. Worth the investment!
James Powell
4/5.0
25, Jan 2024
Good But Needs Quicker App
I?m happy with the service and hardware, but the app needs speed improvements. Other than that, it?s been rock solid.
Colton Burns
5/5.0
15, Jan 2024
Secure, Easy, and Always There
We?ve been with Brinks Home for almost two years now, and their service continues to impress. The initial consultation was informative and never pushy. I appreciated how they tailored the system to my family?s needs without overselling. Setup was smooth, and the technician was courteous and patient while explaining everything. Since then, the app has become one of my favorite features ? it?s user-friendly and keeps me connected to home, even when I?m away. Any time we?ve had questions or small technical issues, Brinks? support team has always answered quickly and resolved things fast. Even during a power outage, our system stayed operational thanks to their backup. It?s reassuring to have a service that works seamlessly in the background and doesn?t interrupt your daily life. I?ve recommended them to family and neighbors who?ve had similar positive experiences. Brinks Home has made our home feel more secure, and that?s priceless.
Sophia Ross
5/5.0
13, Jan 2024
Good for Renters
As a renter, I needed something that didn?t require drilling. Brinks was perfect. Easy to remove and take with me when I move.
Peyton Stanley
5/5.0
03, Jan 2024
Strong Peace of Mind Investment
I never thought I'd be someone who needed a home security system until we had a break-in scare in the neighborhood. After researching options, I landed on Brinks Home, and I'm honestly glad I did. The sign-up process was easy, the technician arrived on time, and everything was set up in a few hours. I was particularly impressed with the level of attention they gave to helping us customize the system to our home. From the app to the sensors and video doorbell, everything has been working without a hitch. Their notifications are timely, and when I accidentally triggered the alarm once, they called me within 30 seconds. The customer service is knowledgeable and never seems rushed. I sleep better at night knowing Brinks is keeping an eye on things. It?s not just a product?it?s real peace of mind and worth every penny. Highly recommend them!
Logan Rivera
5/5.0
01, Jan 2024
User-Friendly Tech
The interface is really clean and user-friendly. My parents even figured it out. Brinks made home security easy.
Isaiah Maxwell
5/5.0
22, Dec 2023
Reliable and Always Responsive
Brinks Home has been our security provider for over three years, and they?ve been consistently reliable. Anytime we?ve had a question or needed help with the system, their customer support team has been quick to respond and genuinely helpful. The mobile app is a big plus ? it lets me arm or disarm the system when I?m not home, and I always get alerts if anything is triggered. The installation was smooth, the technician was friendly and explained everything clearly. What I love most is the peace of mind Brinks gives my family, especially when we travel. We once had a false alarm while we were out of state, and they handled it professionally, even checking in to make sure everything was okay. I wouldn?t hesitate to recommend Brinks to anyone looking for a dependable home security solution that doesn?t feel like a hassle.
Isabella Perry
5/5.0
20, Dec 2023
No Issues at All
Been using it for over a year and not one problem. Everything?s worked the way it should. I trust it completely.
Leah Pratt
5/5.0
10, Dec 2023
Feels Like a Premium Service
Everything about Brinks Home feels premium?the way they handle inquiries, the installation process, and the system's actual performance. The hardware looks sleek and modern, not like a clunky piece of tech stuck on your wall. Their app is smooth and surprisingly intuitive. I?ve had no trouble understanding or managing the system, and that?s saying something for someone who?s not tech-savvy. The motion sensors are sensitive but not overly so, and the alerts are quick and reliable. It?s comforting to know that I can be on vacation and still know what?s happening at home. Their staff has always been kind and helpful anytime I?ve called, which hasn?t been often because everything works as it should. There?s something really reassuring about a service that does exactly what it says it will, without drama. I?m honestly so glad I chose Brinks. I feel safer, more in control, and genuinely cared for.
Elijah Cooper
4/5.0
08, Dec 2023
App Could Be Faster
The system is reliable, but the app lags sometimes. Not a dealbreaker though. Still happy with how everything else works.
Gavin Norris
5/5.0
28, Nov 2023
Trustworthy and Transparent
I was skeptical at first because I?ve been burned by other security companies, but Brinks has been completely different. From the first call, they were transparent about costs, features, and expectations. No gimmicks or fine print. I appreciated that honesty a lot. Installation was a breeze, and the tech even cleaned up after himself. I?ve had the system for six months now and have experienced no issues. I get real-time alerts, and the app works even when I?m out of the country. Their customer support is outstanding, and I?ve never had to deal with pushy salespeople. They treat you like a person, not just a number. That kind of care is hard to find. I?m glad I gave them a chance, because now I don?t have to worry about security. They?ve earned my trust, and that says everything. I?m sticking with Brinks for the long haul. Truly satisfied.
Harper Gray
5/5.0
26, Nov 2023
Makes Me Feel Safe
As a single mom, having Brinks gives me one less thing to stress about. The alerts are fast and I can check in anytime.
Hailey Cross
5/5.0
16, Nov 2023
Brinks Delivers Peace of Mind
From the moment I reached out to Brinks, I felt taken care of. The representative I spoke with was incredibly knowledgeable and helped me choose the right package without pushing unnecessary add-ons. The installation was quick, and the technician explained everything in a way that even I?a total tech newbie?could understand. I?ve now been with Brinks for almost a year, and everything still works flawlessly. I love the notifications I get on my phone and how easy it is to adjust settings on the go. The best part is that I feel safe. I live alone, and knowing my home is being monitored gives me real peace of mind. Even when I travel, I can check in and see everything is okay. Brinks gave me confidence in a way no other company has. I?ve even recommended them to two of my friends. Truly excellent service and a great value.
Lucas Ward
4/5.0
13, Nov 2023
Good System, Minor Glitches
I had a minor glitch with the motion sensor, but support was quick to help. Overall, very pleased with how it?s been.
Adam Pope
4/5.0
04, Nov 2023
Solid System, Room to Improve
Brinks has been a solid choice for our home security, and I?m generally very happy with the service. The initial install went smoothly, and the technician was courteous and knowledgeable. I?ve had the system in place for about 10 months now, and it?s been mostly smooth sailing. What I appreciate most is the responsiveness of their app and the ability to customize settings easily. The customer support team has also been helpful on the couple of times I needed assistance. The only reason I?m not giving five stars is that I wish they offered more frequent firmware updates or occasional check-ins to ensure everything is optimal. Other than that minor gripe, I have no complaints. It does the job, and I haven?t had any break-ins or false alarms. My wife and I both feel safer knowing Brinks is watching over our home. I?d definitely recommend it to friends and family.
Mia Flores
5/5.0
01, Nov 2023
Worth Every Penny
It?s not the cheapest, but I really feel it?s worth it. The equipment looks nice and doesn?t mess with the d?cor. Reliable stuff.
Skylar Carson
5/5.0
23, Oct 2023
Excellent Customer Support
I don?t usually write reviews, but Brinks really deserves a shout-out. When I had an issue with one of the motion sensors a few weeks after installation, I called in and was connected with someone immediately?no long wait. They walked me through the fix with patience and didn?t try to upsell anything. That kind of customer support is so rare these days. The system itself is fantastic. It's easy to use, and I really like the modern design of the equipment?it doesn?t look bulky or outdated like some others. The Brinks mobile app is another huge plus. It gives me real-time alerts and control from anywhere. I never have to wonder if I forgot to set the alarm when I left the house. This company truly cares about their customers and their product. I feel confident knowing Brinks has my back, especially with two kids at home. 100% satisfied.
Jackson Murphy
5/5.0
19, Oct 2023
Easy Monitoring from Anywhere
I travel a lot and being able to check on my home from anywhere is huge. The mobile access is exactly what I needed.
Brandon Lyons
5/5.0
11, Oct 2023
Dependable and Affordable
After shopping around for months and comparing security providers, I finally chose Brinks?and I?m so glad I did. What made me feel confident from the start was how upfront they were about costs. No surprises, no tricks. I knew exactly what I was getting. The installation team was super professional and had everything up and running in under two hours. I?ve been using the system for eight months now, and it?s worked perfectly the entire time. I?ve also noticed that their support team is actually reachable?no frustrating loops of hold music or robot voices. That alone earns my respect. What really sold me though is the mobile access. Being able to monitor my home from work or while traveling gives me peace of mind. I?ve had zero problems and complete satisfaction. It?s rare to say this about any service today, but I truly trust Brinks. They deliver what they promise.
Ava Simmons
5/5.0
06, Oct 2023
Fast Customer Help
I had a billing issue and their support fixed it fast. That alone won me over. The system works well and I trust it now.
Clara Banks
5/5.0
29, Sep 2023
Great Experience Overall
I?ve had Brinks Home for almost a year now, and I couldn?t be happier. From day one, the experience has been professional and hassle-free. Scheduling installation was simple, and the technician was respectful and thorough. What stands out most is their customer service?they actually listen and help, rather than rush you off the phone. The equipment works great, and I?ve had no issues so far. I love that I can check my security system on my phone no matter where I am. There?s a huge sense of comfort knowing my home is being monitored 24/7. It?s worth every penny just to feel that peace of mind. I?ve also noticed that Brinks doesn?t try to upsell or push products on you. They give you what you need and let you decide if you want more. That kind of honesty is rare in this space. Absolutely recommend them to friends and family.
Aiden Bennett
4/5.0
23, Sep 2023
Setup Took a Bit
Took a little longer than expected to set everything up, but once done, it?s been working perfectly. App is decent. No regrets.
Evan Newman
4/5.0
17, Sep 2023
Smooth Setup and Reliable App
I recently moved into a new home and decided to go with Brinks Home after doing a lot of research. I was initially concerned about installation, but the entire setup was surprisingly smooth. The technician arrived on time, was polite, and answered all of my questions. What I love most is the app?it?s fast, responsive, and actually easy to understand, which is saying something. I can check the cameras, arm or disarm the alarm, and even adjust some settings remotely. It?s been a month and everything is working flawlessly so far. I deducted one star just because the initial wait time on the support line was a bit long, but once I got someone, they were helpful and solved my issue quickly. I feel like my home is secure, and my family is safer with Brinks. I?d definitely recommend them if you?re looking for a security system that works.
Emma Hayes
5/5.0
11, Sep 2023
Good Price for Value
For what I?m paying, I?m getting solid service. It?s reliable, alerts come through, and I sleep better at night knowing it?s on.
Serenity Wells
5/5.0
05, Sep 2023
Peace of Mind Every Day
Brinks Home has truly given me peace of mind. As a single mom, I was really anxious about home security, especially at night. The technician was patient and explained everything to me when installing the system. It?s been six months now, and I can sleep peacefully knowing everything is being monitored. The mobile app is my favorite part?I can arm or disarm the system from anywhere, and I even get alerts if a door is left open. It?s such a relief to have that control. Their support team is easy to reach, and every time I call, I feel like they genuinely care. That?s rare these days. Plus, no aggressive upselling or confusing fine print. They?re honest, fair, and dependable. I?ve already recommended Brinks to two of my coworkers. Security isn't something I want to compromise on, and thankfully, I don?t have to with Brinks. They?re truly worth it.
Mason Reed
5/5.0
30, Aug 2023
Great for My Apartment
I live in a small apartment and this system fit perfectly. It?s not bulky and works great with my phone. I feel more secure now.
Charles Walton
5/5.0
24, Aug 2023
Consistent and Professional
I've had Brinks Home for over three years now, and their service has consistently impressed me. Their installation process was smooth and clearly explained, and the technician arrived right on time. Since then, I've only had to call customer service twice, and both times, I was treated respectfully and received quick help. The app is user-friendly, and it gives me peace of mind to be able to check in on my property when I'm away. There?s a strong sense of security when you?re dealing with a company that actually delivers what it promises. Unlike other companies I?ve tried in the past, Brinks doesn?t hit you with hidden fees or sketchy contracts. It?s clear, transparent, and reliable. That?s what I want in a home security provider. I feel safer with Brinks, and I trust them to keep my family protected. Highly recommend them to anyone looking for dependable service.
Olivia Turner
4/5.0
17, Aug 2023
Does What It Should
I?ve had no break-ins, so I guess it?s working! Sensors are sensitive, and alerts come fast. The only hiccup was with the app freezing once.
Alice Barrett
5/5.0
12, Aug 2023
Professional and Efficient Service
From the consultation to the installation, everything with Brinks was super professional. The technician came right on time, was clean and respectful, and finished faster than I expected. The equipment looks modern and blends in nicely with my home. I like that I can customize the notifications and automate parts of my day. The monitoring is reliable, and I?ve never had any missed alerts. I feel like I finally have control over my home?s safety. Highly recommended.
Noah Coleman
5/5.0
04, Aug 2023
Simple and Effective
Nothing complicated, just a simple setup and it works. Haven?t had any false alarms. App is good, too. Very satisfied.
Andrew Lambert
4/5.0
31, Jul 2023
Keeps My Mind at Ease
Brinks gives me exactly what I need in a home security system?reliability, ease of use, and responsive customer service. I?ve had them for almost a year now and haven?t had a single major issue. Once, one of my sensors needed to be reset, and their tech support handled it in minutes over the phone. I love the mobile app and how I can monitor things while I?m at work or on vacation. It just keeps my mind at ease.
Madison Brooks
5/5.0
22, Jul 2023
Dependable Security System
Brinks has been dependable. The alerts are quick, the camera is clear, and the app does its job. I?d recommend it for home protection.
Kennedy Douglas
5/5.0
19, Jul 2023
Best Decision for My Family
I can honestly say getting Brinks was one of the best decisions I made for my family?s safety. The technician showed up on time, explained every part of the setup, and made sure I felt comfortable using the system before he left. The customer service team helped me choose the right package without upselling me. Everything was installed perfectly and now I can check in on my home, kids, and even the dog?all from my phone. I get instant alerts, and it feels like having a security guard in my pocket. The peace of mind I have now is priceless.
Ethan Parker
4/5.0
09, Jul 2023
Helpful Support Team
Called in with a sensor issue and got quick help. System runs smoothly now. Would?ve given 5 if the wait time was shorter.
Joshua Ray
5/5.0
07, Jul 2023
Feels Like a Smart Home Upgrade
Getting Brinks was like giving my house a tech upgrade. It?s more than just security?it feels smart and connected. I set schedules, automate lights, and monitor everything from one app. Definitely more than I expected, and I?m glad I signed up.
Weston Norris
5/5.0
27, Jun 2023
Setup Was a Breeze
I?m not very tech-savvy, but the whole setup was easier than I expected. App is user-friendly and I like how it checks in on status daily.
Zoey Burke
5/5.0
25, Jun 2023
Trustworthy Company
With everything going on in the world, I wanted a company I could trust. Brinks has delivered on their promises. My cameras are sharp, the motion detectors are spot-on, and I never have to worry about false alarms. Totally recommend.
Everly Park
5/5.0
14, Jun 2023
Peace of Mind for My Family
We?ve been using Brinks for a few months and it?s brought real peace of mind. No issues with equipment or service. Worth it.
Nicholas Craig
4/5.0
13, Jun 2023
A Few Glitches, But Happy
I had a couple hiccups with setup, but customer service got me sorted quickly. Now that everything?s up and running, I?m really happy with how the system performs. I especially like being able to check on my home when I?m on vacation.
Roman Yates
4/5.0
02, Jun 2023
Good but Room to Improve
Solid system and app, though I wish setup came with clearer instructions. Once everything was up, it worked like a charm. Alerts are quick.
Stella Marsh
5/5.0
01, Jun 2023
Intuitive and Responsive
The whole system is really intuitive. The app sends notifications right away if anything is triggered. That responsiveness gives me peace of mind when I?m out of town. I even caught my dog walker skipping a visit thanks to the camera alerts!
Paisley Cobb
5/5.0
21, May 2023
Feel Much Safer Now
Living alone, I needed a system that makes me feel safe. Brinks gave me that. I love how fast the notifications come through. Really happy so far.
Aaron Steele
5/5.0
20, May 2023
They Earned My Trust
I didn?t know much about security systems before, but Brinks made it easy to get started. I feel like they really earned my trust. Everything from the customer service to the equipment feels reliable. It?s been a huge stress reliever.
Ian Watts
4/5.0
10, May 2023
Pretty Reliable System
I?ve had this installed for about 7 months now and it?s been reliable. Had to call support once and they were helpful. Worth the investment.
Addison Hoffman
4/5.0
08, May 2023
Solid Home Protection
Brinks gives me solid protection without being overcomplicated. I love being able to check the cameras from my phone and set everything while I?m on the go. Had one small issue with the sensor, but tech support walked me through fixing it fast.
Caroline Burke
5/5.0
29, Apr 2023
Works As Expected
Everything has worked just as advertised. My camera picks up movement quickly and sends alerts right away. Haven?t had any issues so far, and that?s a win.
Thomas Holt
5/5.0
26, Apr 2023
Easy to Understand
I?m not the most tech-savvy person, but Brinks made everything so easy to understand. The app is simple to use, and I never feel confused about what?s happening. I feel more confident knowing my home is being watched over even when I?m not there.
Jason Ballard
4/5.0
17, Apr 2023
Decent Service Overall
Customer service was decent and answered my questions without much hassle. The system works fine. I like the mobile alerts the most. A bit pricey, but fair.
Hannah Gibbs
5/5.0
14, Apr 2023
Helpful and Professional Staff
The staff at Brinks were amazing when I signed up. They took the time to answer my questions and didn?t pressure me into anything. The install team was on time and got it done quickly. Everything?s worked great since. I?ve already recommended them to my neighbors.
Autumn Keller
5/5.0
05, Apr 2023
Easy to Set Up
Setup was pretty easy and didn?t take much time. The app is simple to use and alerts come fast. So far, it?s been running smooth and giving peace of mind.
Ryan Matthews
5/5.0
02, Apr 2023
No Complaints Here
Brinks has been solid. I feel way safer now that I have it. The setup wasn?t a hassle and the monitoring service is reliable. I especially like the smart home features?they integrate easily. It?s just nice knowing someone?s got your back in case something happens.
Brinks Home
Address
1990 Wittington Pl., 75234, Dallas, United States
Website
brinkshome.com
Email
Telephone
469.391.4024
