60 reviews found
img 5/5.0 03, Aug 2025

Easy onboarding

Documents upload via mobile was simple and intuitive. There was one typo in form labels, but overall it worked fine. Welcome call was friendly and felt genuine. Grateful for a hassle?free start.


img 2/5.0 18, Jul 2025

Platform instability is concerning

The dashboard looks nice, but it crashes frequently. I lost track of a recent trade because the page logged me out unexpectedly. Then, uploading financial docs failed three times without clear error messages. Support was slow to respond and ended up giving me generic troubleshooting tips, not solving the core issue. For a platform handling sensitive financial moves, this reliability is worrying.


img 4/5.0 06, Jun 2025

Custom savings plan

Advisor built plan around wedding savings. Spreadsheet was easy and clear. Portal integration could be tighter, but workable.


img 4/5.0 25, May 2025

Personalized service

Advisor reviews updates specific to my situation. Doesn?t use generic advice. Sometimes a bit slow getting responses via chat, but email turnaround is good. Appreciate thoughtful approach, not rushed decisions.


img 4/5.0 14, May 2025

Dependable Investment Advice

Been using Blue Edge for over a year and feel more in control of my money than I ever have. Their guidance around shifting to more conservative investments was spot-on for my needs. Sometimes I do have to wait a bit for replies during busy times, but otherwise it?s been smooth and informative.


img 2/5.0 04, May 2025

Useful plans overshadowed by tech issues

The strategic roadmap they built was thorough?covering savings, investments, and taxes. But sadly, every time I try to view it online, the plan page fails to load or crashes. I end up calling support to get a PDF version. That breaks the convenience and interrupts the whole user experience, making me less eager to rely on the tools they offer.


img 3/5.0 23, Apr 2025

App needs work

The app froze multiple times while checking my balances. Had to uninstall and reinstall just to get it working again. It does the job, but it?s frustrating when it glitches this often.


img 4/5.0 12, Apr 2025

Balanced market insights

News summaries in dashboard are useful. Occasionally a link didn?t load, but most content is solid. Helps me stay on top of market trends.


img 5/5.0 02, Mar 2025

Educational webinars

Attended a webinar on market trends?presenter was clear and engaging. Slides were easy to follow. One typo in slides, but content was strong.


img 5/5.0 22, Feb 2025

Personalized Strategy that Works

My situation was complex, but they really took the time to ask the right questions and design a financial roadmap tailored just for me. Regular reviews help ensure I stay on track, and I love their approach ? no scare tactics, just data and options. Bonus: the portal gives visual goals progress, which helps me stay focused.


img 5/5.0 13, Feb 2025

Detailed retirement guidance

Received solid guidance on retirement allocation based on my goals. Advisor suggested practical rebalancing strategies without being pushy. Statements include clear summaries. Adds a personal touch by checking periodically. Happy with their professionalism and clarity.


img 2/5.0 06, Feb 2025

Lack of transparency after signup

During onboarding I was shown marketing materials with access to tax optimization tools and regular portfolio reviews. I signed up based on that. After a few months I realized webinars were rare and the tax advice was minimal. When asked, support said these features were not included in my tier ? info never provided upfront. Felt misled and disappointed.


img 4/5.0 20, Jan 2025

Convenient scheduling

Online scheduler makes booking calls easy. A reminder came late once, but I still made the call. Overall, scheduling workflow is smooth.


img 3/5.0 05, Jan 2025

Overly cautious advice

I understand the importance of safety, but their advice felt way too conservative for my age and risk tolerance. Felt like I was boxed into a one-size-fits-all approach.


img 4/5.0 20, Dec 2024

Strong First Year Experience

Joined Blue Edge last year and have seen steady performance so far. What stood out most was their proactive communication ? they reach out when markets shift and explain things without using too much financial jargon. One minor hiccup: a delay in updating my profile. But support fixed it quickly. Overall, very happy with the service quality and clarity.


img 1/5.0 10, Dec 2024

Support team seemed unprepared

When I had a sudden medical expense, I called for guidance fast. But the first two support agents I spoke with didn?t understand my concern or offer immediate solutions. They passed me around and later sent a generic template email. By the time someone knowledgeable called, my timeline had passed and I had to act without their help. That level of unpreparedness in an emergency was really frustrating.


img 5/5.0 07, Nov 2024

Clear documentation

All legal and investment docs are well?organized online. Understood terms without lawyer help. One label was mis?spelled, whatever.


img 5/5.0 25, Oct 2024

Trustworthy advisors

Felt confident handing over financial info. Advisors double?checked each document. Portal gives me easy overview of holdings. Only glitch was a slow upload once, but support responded fast. Overall happy trusting them with long?term goals.


img 3/5.0 06, Oct 2024

Service is hit or miss

Sometimes I get great advice, and other times it feels like they?re rushing to end the call. There?s no consistency. It makes it hard to fully trust the guidance I?m getting.


img 5/5.0 26, Sep 2024

Trustworthy and Transparent

What impressed me most is their honesty ? no sugarcoating, just facts and suggestions. They always walk me through the rationale behind every change. No upselling, which I respect. My returns are steady and reflect my risk level, not inflated promises. It?s been a great partnership.


img 4/5.0 14, Sep 2024

Helpful transition support

Changing bank account was supported with step?by?step guidance. Took a bit longer than expected, but I was kept in loop. Feels reliable.


img 3/5.0 28, Aug 2024

Tech support needs improvement

When I had an issue uploading documents, tech support kept sending generic replies. I eventually figured it out on my own. They need better training for handling platform bugs.


img 4/5.0 04, Aug 2024

Proactive alerts

Alerts for major market moves are timely. One false alarm came through, but it?s better to be safe than sorry. Good peace?of?mind feature.


img 3/5.0 22, Jul 2024

Account access issues

I had multiple problems logging into my account, especially after a recent update. The reset process is confusing, and the instructions were not very clear. Eventually got it fixed, but it took way too many steps.


img 5/5.0 05, Jul 2024

Regular portfolio check?ins

Quarterly review calls really help me stay on track. Advisor listens and makes small tweaks based on changing needs. Reports are detailed but readable. Feels like they pay attention.


img 4/5.0 23, Jun 2024

Friendly and efficient service

Customer rep was warm and answered all my questions thoughtfully. Investment portal is clean and straightforward. Occasionally the app lags, but overall it works well. See value in their advice and appreciate the occasional proactive check?in.


img 5/5.0 14, Jun 2024

Great Mix of Tools and Human Support

Love the way Blue Edge blends personal advisory with strong digital tools. The dashboard shows a real-time snapshot of my investments, and there?s always someone available to explain the numbers if I have questions. I also really appreciate how they check in around major financial life events ? shows they?re paying attention.


img 2/5.0 07, Jun 2024

Inadequate follow-up after errors

A mistake was made in my portfolio rebalancing?an amount was off by $5,000. I flagged it. They acknowledged the error but then didn?t follow up to confirm correction or explain why it happened. Weeks went by before I got a full update. For me, that delay and lack of care over a big sum was worrying and made me second-guess their attention to detail.


img 4/5.0 29, May 2024

Good value

Fees aren?t the cheapest out there, but service quality matches price. Haven?t seen any hidden charges. Overall satisfied.


img 5/5.0 06, Apr 2024

Friendly check?in calls

Advisor called to see how life changes affected finances. No sale?push, just care. Felt supported and heard.


img 4/5.0 17, Mar 2024

responsive support team

Reached out about a transaction and received a thoughtful reply within a day. Explanation was friendly and clear. Portal layout could be improved, but not a big issue. Like how they follow up to check satisfaction.


img 1/5.0 07, Mar 2024

Billing errors and slow correction

There was an unexpected service fee posted without prior notice. When I reached out, the support rep took nearly two weeks to clarify and issue a partial refund. During that time I had to follow up multiple times, and each reply was generic and unhelpful. It wasn?t a small issue?it affected my budget planning. Trust was damaged, and I'm now hesitant to rely on their account statements or pricing transparency in future.


img 5/5.0 28, Feb 2024

Clarity from the Start

I was nervous about starting financial planning, but Blue Edge made it surprisingly easy. They didn?t just sell a product ? they explained how everything works and made sure I was comfortable before moving ahead. Love that they respect my pace and questions, even the repetitive ones!


img 5/5.0 18, Jan 2024

Genuinely caring reps

Support staff offered patience when I had multiple questions. No pressure to invest more. Just answers and helpful guidance. Mistyped their name once, but that didn?t matter.


img 4/5.0 29, Dec 2023

Good educational resources

Access to articles and webinars gives helpful context. Sometimes content feels basic, but it's great for non?experts. Wish topics were more advanced, but still useful for building confidence.


img 4/5.0 11, Dec 2023

Useful Webinars and Email Updates

Their email updates are informative and frequent without being spammy. I?ve joined a couple of their webinars ? one on inflation impact was particularly good. There was a typo in one of the slide decks, but the speaker was excellent. The team?s professionalism makes up for minor issues like that.


img 2/5.0 04, Dec 2023

Inconsistent advice, unclear roadmap

Over the course of three review meetings, advice on risk levels and allocation changed significantly, with no clear justification. At one point, I was advised toward conservative bonds; next review, a shift to equities. When I asked about the rationale, responses were vague and generic. I walked away feeling like the direction of my financial plan was unclear and dependent on whoever answered the phone that week.


img 4/5.0 26, Nov 2023

Consistent performance

Investment returns met expectations last year. Advisor explained deviations well. System seems stable and reliable.


img 2/5.0 20, Nov 2023

Limited availability

Tried to schedule a review call and had to wait almost two weeks. For a financial firm, that seems too long. It made me feel like a lower?priority client.


img 5/5.0 02, Nov 2023

Useful goal?based dashboard

The goal?tracker in the dashboard helped me stay motivated. Charts are simple and clear. Occasionally a graph refreshes slowly, but it?s steady value. Friendly support answered my how?to questions. Solid tool for staying organized.


img 3/5.0 27, Oct 2023

Service quality varies by rep

I?ve had some great interactions and some very poor ones. One rep was patient and thorough, another seemed distracted and ended our call abruptly. Felt like roulette when booking calls ? shouldn?t have to hope for a good advisor experience each time.


img 5/5.0 16, Oct 2023

Tailored risk strategy

Advisor adjusted my risk level based on life changes. Felt thoughtful and precise. Documented plan well?written and accessible. Glad to see personal attention.


img 4/5.0 09, Oct 2023

Consistently Helpful Advisors

Every time I reach out, I get clear, direct answers. Whether it?s about asset allocation, tax strategy, or just logging into the portal, they?re always helpful. My only small gripe is I wish weekend availability existed for consultations. But the team is so respectful and knowledgeable, it?s not a major issue.


img 2/5.0 30, Sep 2023

Communication gaps

Advisor was friendly at first, but follow-up calls were hard to schedule. Emails went unanswered for days. Felt like I had to chase them for updates instead of being supported consistently.


img 5/5.0 17, Sep 2023

Smooth setup process

Account was set up quickly after initial call. Staff walked through each step clearly. Fees were transparent, and statements are easy to understand. Noticed a small typo on one statement, but customer service fixed it within hours. Feels like a company that cares about trust and detail.


img 1/5.0 11, Sep 2023

Unresolved login bugs cut into trust

After several failed login attempts, my account locked twice. I requested help to reset, waited three days, then got re-locked again. Support finally helped, but didn?t explain root cause or prevent recurrence. Felt like I was left to figure out a system flaw they never addressed. Not exactly peace of mind for handling money.


img 5/5.0 04, Sep 2023

Clear investment rationale

Each fund recommendation came with easy?to?understand explanation. Made me comfortable with choices. Interface shows performance over time simply. Minor typo in report title, still helpful.


img 5/5.0 21, Aug 2023

Approachable tone

Advisors are friendly and speak plainly. No confusing finance jargon. Only thing missing is a welcome video, but reps fill the gap over call.


img 2/5.0 18, Aug 2023

Promising start, but didn?t follow through

Things started well. The onboarding was smooth, and the advisor seemed knowledgeable. But after the first month, follow-up communication dropped off. I had questions about a recent market dip and tried to book time ? no reply for over a week. When I finally spoke with someone, it wasn?t my original advisor, and they didn?t seem familiar with my account. Felt like I was just another ticket in the queue. To add to that, I noticed a miscalculation in my quarterly summary. I flagged it, and it took multiple emails and a phone call just to get an acknowledgment. I expected better from a firm that promises personal service. It?s frustrating because they have potential ? the tools are decent and the educational content is good ? but lack of consistency and care really hurt the experience. If they focused more on follow-through, they could be great.


img 2/5.0 02, Aug 2023

Not as responsive as expected

Took over a week to get a reply about a simple question on my account. The service was polite, but that kind of delay makes me worry about long-term support. Definitely expected quicker follow-up, especially for a financial platform.


img 4/5.0 28, Jul 2023

Helpful tax?planning tips

During tax season, team shared smart moves to optimize returns. Communication was friendly, no jargon. Wish portal had more tutorial videos, but the written guides are good. Appreciate their proactive attitude around tax?planning.


img 2/5.0 14, Jul 2023

Communication breakdown ruined trust

Hoped for a transparent experience, but communication became a real concern. After onboarding, I had questions about asset allocation and requested a call ? it took nearly ten days to hear back. When the advisor finally called, I felt rushed through explanations and didn?t get follow-up materials promised. It took emailing the support team another week just to get basic docs. For a financial service, that lag in response is unacceptable and made me rethink staying.


img 4/5.0 09, Jul 2023

Timely statement delivery

Monthly statements arrive early in the month. Portal view is nice. Wish PDF download was one?click, but findable.


img 2/5.0 21, Jun 2023

Report errors

One of the portfolio reports had an incorrect figure in it. It wasn?t a huge error, but it made me doubt the accuracy of the overall data. Support fixed it, but the mistake shouldn't have been there.


img 5/5.0 12, Jun 2023

Comprehensive year?end review

Year?end review session covered investments, taxes, and next?year planning. Felt thorough and caring. Presentation clear and docs downloadable. Appreciated their professionalism.


img 2/5.0 24, May 2023

Unclear billing

Got charged a fee I wasn?t fully informed about during onboarding. When I asked, the explanation wasn?t super clear. Not the transparency I expected.


img 5/5.0 18, May 2023

Transparent fees

No surprises on fees or commissions. They provided a clear breakdown upfront. All updates are emailed and portal shows charges line?by?line. Rarely see hidden costs. Makes me feel secure about working with them.


img 5/5.0 08, May 2023

Excellent Financial Planning

From our first call, the advisor took time to understand my specific goals and explained every step with patience. I never felt rushed or overwhelmed. My portfolio was adjusted thoughtfully, and I received clear reasons behind each recommendation. They also helped build a side savings plan, which I hadn?t considered before. The platform is user-friendly and detailed.


img 4/5.0 26, Apr 2023

Solid mobile app

Mobile app is user?friendly, lets me check balances and alerts. Occasionally a notification arrived late. Still, app covers main needs and syncs well with desktop.


img 4/5.0 11, Apr 2023

Decent App, Strong Support

The app is decent for checking balances and alerts, though a recent update made it a bit slower. But when I reached out to support, they were quick to respond and helpful. The account manager is always clear and makes effort to personalize recommendations. That balance between tech and human support is what I value here.


Blue Edge Financial

Blue Edge Financial empowers traders to gain their edge by securing funding and scaling their prop firm accounts through cutting-edge algorithmic trading solutions. Our proven Prop Farming strategy, driven by Titan X and our proprietary hedge bot, has already helped over 1,000 traders get funded while managing risk effectively. With expert coaching, powerful algorithms, and a results backed guarantee, we offer a clear, strategic path to long-term trading success.

Address
1621 Central Avenue
82001
Cheyenne
United States

Website
blueedgefinancial.com

Email
support@blueedgefincial.com

Telephone
9253171349

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