Bitremesas
3.36/5.0
Andrew Hall
5/5.0
05, Sep 2025
Very Useful for Regular Transfers
I use Bitremesas regularly now, and it?s made sending money so much easier. The process is efficient, and my family receives the funds quickly. I?ve never had a problem with transaction errors. If they keep up this consistency, I?ll continue to use it long-term
Hannah Morgan
2/5.0
04, Sep 2025
Delayed Email Confirmations
Once I had sent in my transfer, I was left in a state of limbo since I didn't receive an instant confirmation email, and this caused me a lot of anxiety. With transactions involving high amounts of money, prompt communication is essential to have peace of mind, and the wait to receive confirmation left me wondering if the transaction had even gone through. Although I finally got the email, it took hours for it to come through, which further heightened my tension. In this day and age where speed and efficiency are paramount, particularly in financial transactions, email alerts must be sent promptly after a transfer has been executed. The time lag in notification made me uncomfortable with the fate of my money. For future development, it would be great if the platform sent instant email notifications to make the customer feel safe and informed during the transaction. Confirmation is critical for a service that involves money transfers, and I hope they pay special attention to this in the future updates.
Jacob Lewis
3/5.0
21, Aug 2025
Platform Seems Outdated
The design of the platform is old and clumsy. It doesn't look or feel like a contemporary website. Navigation isn't fluid, and pages load slowly in some instances. A new interface would be a big improvement, particularly for new users who may get lost.
Sophia Wright
2/5.0
08, Aug 2025
Fees Not Clearly Explained
The fee structure isn't presented in a linear fashion. It becomes hard to understand specifically what you're being charged. I had to calculate mentally and dig through the process to identify the actual cost of the transaction. Clear, upfront information would prevent confusion.
Anthony Clark
3/5.0
27, Jul 2025
No Way to Save Recipients
There is no option to save recipient details for subsequent transactions, which means additional steps every time. For those who send money on a regular basis to the same individual, this would be a very useful feature. Currently, it seems like the platform is lacking some very fundamental convenience features.
Lauren Mitchell
2/5.0
15, Jul 2025
Website Freezes Occasionally
I experienced problems with the site freezing during the input of my transaction information. This occurred more than once and led to having to restart. It's not really a big issue, but certainly frustrating when sending money in a hurry. Enhancing website performance and dependability would be a big help.
Ava King
3/5.0
01, Jul 2025
Verification Process Too Long
The verification process for my identity took much longer than I anticipated. It took more than 48 hours to get verified, despite my submitting all of it immediately. That set me back on being able to send funds when I had to. For an online service, I was expecting a faster onboarding process. I hope they can improve this for new customers.
Brandon Lee
2/5.0
30, Jun 2025
Lack of Communication
One issue I?ve noticed is the lack of timely communication. When something is delayed, there?s no immediate update, which leaves users confused. The platform is okay when everything works, but problems are hard to track. A better notification system would help a lot.
Michael Wright
2/5.0
19, Jun 2025
Overly Basic Features
Although the site works, I found it to be heavily limited in features and adaptability. Given that it's a cryptocurrency-based platform, I was hoping for more innovation and choices. A key drawback is the inability to schedule recurring transfers or simply monitor and deal with prior transactions. At the moment, the platform resembles a basic send-and-forget platform, and users have little scope to modify or control their transfers in an efficient manner. Lack of such rudimentary functionalities renders it bothersome for individuals who require frequent setup of payment arrangements or easy record-keeping of their transactions. In a world full of advanced financial services, I was expecting much more from a platform that is backed by cryptos. I look forward to future updates that would introduce more sophisticated features, like recurring payments, tracking of transactions, and other features that would turn the platform even more flexible and user-friendly for people who need more than simple transfers.
Olivia Johnson
4/5.0
18, Jun 2025
Mostly Reliable Service
I've done five transfers with Bitremesas thus far, and in general, I'm very pleased with the process. Four of them processed perfectly?quick, seamless, and hassle-free. One did have a bit of a delay, but it wasn't a deal-killer, and the funds did ultimately make it through safely. Given the relative nature of international crypto transactions, I'd say that's a pretty good record. It provides me with sufficient confidence to keep using the service. As far as I can see, the Bitremesas team appears dedicated to keeping the platform stable, and it generally does what it says it can do. The layout is simple and serves its purpose without undue steps or complications. That being said, I do believe there is potential for improvement. I would love to see more features added?specifically a separate mobile app, which would further simplify tracking and making transfers on-the-go. With a couple of additional upgrades, Bitremesas could truly become a leading player in crypto-based remittances.
Ella Thompson
3/5.0
06, Jun 2025
Inconsistent Transfer Times
Sometimes the transfers happen quickly and other times it happens in the slowest fashion. There's no apparent method, which creates an inability to depend on Bitremesas when one need things done instantly. If only they could have some more routine with their service, I'd trust them all the time. Till then, I only depend on them for things that I'm not racing against time over.
Jason Miller
3/5.0
05, Jun 2025
Works, but Room for Growth
I had no problem getting money to Cuba, but there are certainly areas for improvement. For example, track tools and improved notifications would help a lot. The process is good, just not as polished as it can be. Nonetheless, it's a start in the right direction.
Ryan Cooper
2/5.0
23, May 2025
Poor Refund Handling
I needed to ask for a refund when there was an unsuccessful transfer and it took an eternity. There wasn't an easy process to follow and there were no definite instructions on how to start the refund. Support finally assisted me, but after multiple emails and a week's wait before my money was deposited back. That's too much time for something as simple as a service error.
Ava Wilson
5/5.0
22, May 2025
Smooth Process, Fair Rates
My experience has been quite smooth from beginning to end. The process is well explained, and the conversion rates appear equitable. I appreciate that it's simple to see when the transaction is finalized. It's a simple and well-designed platform for someone already comfortable with Bitcoin use.
Hannah Brooks
3/5.0
11, May 2025
Could Use Better Notifications
One of my problems with Bitremesas is the fact that there is no communication through the transaction process. When the money is sent, there are no notifications or updates unless you look at them manually. It makes customers feel in the dark about their transfer status. A notification system like email or SMS would go a long way in keeping customers posted and trusting the service.
Sophia Clark
2/5.0
10, May 2025
Not as Fast as Advertised
The initial time that I used Bitremesas, the transaction took longer than advertised. I was expecting it to be same-day, but it was over 48 hours before the money was received. Everything else was fine, but speed is everything, and they need to catch up with their claims.
Joshua Phillips
2/5.0
29, Apr 2025
Unexpected Fee Charges
In my previous transaction, I realized that the amount received at the end was less than anticipated. There was no explanation given as to why it was like that. Going through the process, it appears there were some covert or additional charges not explained beforehand. Such confusion makes me not want to repeat the service. Being transparent with pricing is imperative when transferring money.
Ethan Roberts
4/5.0
28, Apr 2025
Good Balance of Speed and Value
Bitremesas provides a quick and affordable way to send money, and overall, my experience with the service has been highly positive. A majority of my transfers have been processed within less than 24 hours, which is impressive given the cross-border nature of the transactions. The rates are also extremely economical, particularly relative to standard remittance outlets, so it's a good choice for people who would like to get the most value with less cost. There have been some instances when the processing took longer than anticipated, but those instances were comparatively infrequent. That aside, I do believe the platform can use more open communication during those rare lags?perhaps some real-time notifications or better explanations for what's going on in the background. In spite of that tiny flaw, Bitremesas is still a top pick for anyone wanting to send crypto-based remittances speedily, inexpensively, and with a relatively high degree of dependability.
Sophia Garcia
3/5.0
16, Apr 2025
Trouble Tracking Transactions
I've tried Bitremesas a few times, and although most of the transactions work, the tracking system on the platform is poor. After initiating a transfer, there's no status update in real-time. It's like sending money into thin air and praying that it goes through. I would be so much more comfortable if there was a good tracking feature that informed me where the money was in the process. Even having simple updates would take a lot of stress away.
Grace Martinez
3/5.0
15, Apr 2025
Some Issues but Got Resolved
At first, I wasn't sure whether or not the transaction had gone through. I did contact support and didn't immediately hear back from them, which was annoying. But ultimately the problem got worked out and the money was delivered. Not exactly the most seamless experience, but they did do the right thing.
Jacob Perez
2/5.0
02, Apr 2025
Limited Crypto Options
I was surprised to find that Bitremesas only accepts a limited selection of cryptocurrencies, given the popularity of altcoins increasing by the day. The limitation meant that I had to trade my preferred cryptocurrency before I could even utilize the service, which not only took more time but also attracted additional charges. Although I get why platforms will initially begin with a limited list of supported coins, in the modern era where increasing numbers of people are using various altcoins, broadening the number of supported cryptocurrencies would make the platform considerably more flexible and easy to use. Being required to go through the inconvenience of converting my crypto just to access the service was annoying and added unnecessary complication. It would be a great advantage if Bitremesas were to provide more choices in the future, as this would increase the availability of the service to a broader group of users and enhance the experience. This is certainly something to keep in mind as the platform continues to expand and meet the diverse needs of its users.
Mason Walker
5/5.0
01, Apr 2025
Helpful Service for Families
Bitremesas has proved to be an effective means for remitting money to my loved ones. Transfers are quick, and I have never had any problems. It's a huge improvement from more conventional remittance methods. I would definitely continue using it as long as the service remains consistent.
Harper Rodriguez
3/5.0
21, Mar 2025
Delays Without Explanation
I had two transactions get held up recently. No notice or warning?just a wait that seemed to go on forever and uncertainty. It's not that the service is entirely unreliable, but when issues do arise, there's no communication. That makes it difficult to trust the system, particularly when sending to loved ones in need. I believe Bitremesas has promise, but they definitely need to improve upon their reliability and user communication.
Isabella Adams
2/5.0
20, Mar 2025
Frustrating Delay
One of my transactions took place without explanation. The funds did finally get to the recipient, but it was a nerve-wracking wait. I appreciate the concept of the service, but consistency is paramount. They need to work on their processing time and communication in the event of unforeseen delays.
Samuel Mitchell
2/5.0
09, Mar 2025
Support Not Helpful in Urgent Situations
My recent use of Bitremesas made me very unimpressed. I made a transfer and it didn't process right away. I contacted support because the money was urgently required, but I did not hear anything from them for more than 24 hours. When they finally replied, they didn't even address the urgency of the issue. The lack of understanding and slow response worsened the situation. I expect more from a platform dealing with financial services. Even just a quicker acknowledgement would have made me feel less anxious.
Ethan White
4/5.0
06, Mar 2025
Functional and Reliable
Bitremesas works well when everything goes according to plan. I?ve had a couple of slow confirmations, but most transactions were completed on time. It?s a practical solution for sending crypto to Cuba. The experience could be even better with more updates during the process.
Amelia Carter
3/5.0
25, Feb 2025
Needs More Transparency
Bitremesas can be such a better service with some minor improvements. What I don't like is there's no clarity on fees and exchange rates. The figures are not well disclosed at the point of transaction so we can't know exactly what will be received. I'd love to trust we're being provided with equitable exchange rates, but without witnessing a breakdown, one can't help but question second-guess everything. The bit of itemization prior to transferring the transaction would be such an easy thing that would so quickly instill user confidence among persons like me.
Mia Davis
3/5.0
22, Feb 2025
Decent but Could Be Improved
The platform delivers on its promise but needs more polish. There?s no mobile app, and sometimes confirmations take longer than expected. I?d still use it again because it?s convenient and direct, but they could definitely improve the user experience and overall speed.
Matthew Nelson
2/5.0
11, Feb 2025
Disappointed by the Mobile Experience
I attempted to use Bitremesas via my mobile browser, and the process was anything but smooth. The website didn't perform well on my phone?buttons would not function, and pages would take forever to load. I had to use my laptop to simply finish a simple transaction. In this modern world, I'm expecting services like this to function properly on mobile. It made the whole thing more time-consuming than it needed to be. I'd much rather have an optimized app or mobile website since it's not always easy to take a seat in front of a computer.
Joshua Scott
5/5.0
10, Feb 2025
Very Satisfied with Results
I've employed Bitremesas a few times now, and I have had an entirely positive experience. Every transfer that I have sent has completed without any issue, and funds have been received on the other side relatively quickly. That sort of dependability is something I appreciate very much, particularly when sending money internationally. The platform itself is very easy to use. The interface is clear, intuitive, and simple to use?even for someone who is not very knowledgeable about cryptocurrency or digital remittance platforms. From sending a transfer to monitoring it, everything is presented in a logical manner and doesn't involve a steep learning curve. Up to now, I haven't had any actual problems, which is a welcome change from other platforms I've used previously that were buggy or convoluted. Bitremesas has made the entire experience seem streamlined and convenient, and I'd certainly include it among the better platforms I've seen for transferring money quickly and simply.
Chloe Allen
3/5.0
30, Jan 2025
Customer Support Needs Work
The service is good when things work, but when something fails, it's a problem. I experienced a problem with a transfer that never appeared in the account of the recipient. I wrote to customer support, but it took nearly two days to receive a response. Even after that, the reply was generic and not helpful. I had to keep following up to solve the problem. The process could be much improved if support responded more quickly and provided detailed solutions rather than generic answers.
Hannah Clark
2/5.0
29, Jan 2025
Needs Better Customer Support
My primary concern was customer service. I contacted them when a payment was being delayed, but the response took days to come back to me. Thankfully, things resolved in the end, but the failure of the timely response made it all so frustrating. The service is usable, it's just short of support.
Anthony Hall
2/5.0
17, Jan 2025
Frustrating Transaction Delays
The concept of Bitremesas is excellent, but the implementation frustrated me on more than one occasion. My recent two transactions were delayed without any explanation. Customer support took long to respond, and even when they did, the answers were not very clear. When it comes to transferring money to Cuba, timing can be everything, so delays like these really become a problem. I just hope there was more communication and reliable performance. I may attempt again in the future, but I will be careful.
Ryan Lee
4/5.0
16, Jan 2025
Convenient for Crypto Users
If you are already familiar with Bitcoin, it is simple to send money to Cuba using Bitremesas. It's an easy process, and I haven't faced significant delays. I do hope that there will be more clarity regarding exchange rates and timing in the future, but otherwise it does the trick.
Madison Young
2/5.0
05, Jan 2025
Missing Notifications
I did not get notifications for my recent transfers, which created some uncertainty regarding their status. Automatic updates would make it much simpler.
Chloe Johnson
3/5.0
04, Jan 2025
Average Experience
I didn't have a horrible experience with Bitremesas, but I wasn't impressed either. The transfer took longer than promised, and I had to contact support. They did finally reply, and the problem was solved, but I expected a little more dependability. It's a decent service, just not perfect.
David Ramirez
3/5.0
24, Dec 2024
Minor Hiccups with Transfers
Every now and then, I?ve had small issues with transactions not going through as quickly as expected. Though these have been resolved, they add unnecessary delays to an otherwise smooth process.
Jacob Martin
5/5.0
21, Dec 2024
Fast Transfers, No Issues
My experience with Bitremesas has been totally positive up to now. Each time I've sent money, it's arrived quickly and without issues. It's been a big assistance when I have to help family in Cuba. I would recommend it to anyone who knows how to use Bitcoin.
Emily Foster
2/5.0
10, Dec 2024
Occasional Connection Issues
At peak times, I've encountered difficulty in connecting while attempting to transfer funds. It's annoying when I'm under time pressure, and the service is offline temporarily.
Natalie Evans
2/5.0
09, Dec 2024
Confusing Interface at First
I had some trouble with the site design my first time around. The instructions weren't completely intuitive, and I wasn't certain when money would be arriving. It finally did, but it would have been nice to have instructions be more explicit. After you acclimate, it's easier to handle, but there is definitely a learning curve.
Isabella Martinez
3/5.0
28, Nov 2024
Unresponsive Transaction Status
There have been a couple of times when the transaction status didn't go through as it was supposed to. I had to manually verify whether the funds transferred, which seemed a little cumbersome.
Daniel Carter
4/5.0
26, Nov 2024
Works Well but Needs a Mobile App
Transactions are smooth and reliable, and I?ve had no major complaints about the process. My biggest issue is the lack of a mobile app. Having to log in via browser every time is a bit inconvenient. Other than that, it's a great service for sending money quickly using Bitcoin.
Daniel Lewis
2/5.0
15, Nov 2024
Limited Cryptocurrencies
Although the platform is easy to use and functional, one drawback that I found is that it supports only a relatively small number of cryptocurrencies. For users such as myself who might want to use other coins or have a diverse portfolio of cryptos, this can be somewhat limiting. It would not only broaden the platform's use but also make it appeal to a greater population of users seeking a wider solution for transactions. As many more altcoins gain popularity, more options will enable users to use the coins with which they're most familiar or those which serve their particular transaction needs the best. It would be wonderful to have more diversity in the future, as that would greatly enhance the overall experience and make the platform even more attractive to an even larger demographic of crypto users.
Natalie Hill
3/5.0
13, Nov 2024
Good Concept, Some Limitations
The concept of Bitremesas is excellent, and when it does work, it's quick. Sometimes, though, I've waited longer than anticipated for a confirmation. It would be good to have more predictable timing and improved status reports. Nevertheless, it's a good choice for those who prefer to send cash in Cuba using crypto.
Lily Baker
3/5.0
01, Nov 2024
Some Delays in Processing
While I?ve generally had good experiences, there have been occasional delays in processing. These delays have made me reconsider using the service for time-sensitive transactions.
Sarah Williams
5/5.0
30, Oct 2024
Seamless Crypto Transfers
What impresses me about Bitremesas is how well it bridges the crypto universe with old money requirements. I've sent Bitcoin a couple of times now through their platform, and each transaction has proceeded without any lag or problem. I appreciate platforms that don't make things more complicated than they need to be, and this one keeps things simple and user-centric. My recipients never complain about issues on their side either, which is a big plus. The speed is consistent, and you're kept in the loop at every step. It's one of the smoother services I've used for international remittances. I hope they continue to do a great job.
Jacob Scott
2/5.0
19, Oct 2024
Unclear Exchange Information
I didn?t fully understand the exchange rate being applied during my transaction. A clearer breakdown would have helped me feel more confident in the process.
Michael Brown
4/5.0
17, Oct 2024
Good Experience Overall
Overall, my experience with Bitremesas has been positive. The process is simple, and the platform works without any technical issues. I tested it with a small transfer initially, just to check, and it worked as expected. The money was transferred to my family in Cuba the same day. Their explicit instructions gave me more confidence in using Bitcoin for something functional. If they included a bit more user training or a brief beginner's guide, it would be even more seamless. But as it is, it's a service I'd repeat and endorse.
Chloe Adams
3/5.0
05, Oct 2024
Lack of Additional Features
I would have liked to see additional features, like the option to send notifications to recipients or schedule transfers in advance. Right now, it feels a bit basic.
Emily Sanders
5/5.0
03, Oct 2024
Helpful When You Need Speed
Bitremesas is particularly handy when timing is of the essence. In my situation, I had to send assistance to a relative in a hurry, and the money was sent without any delay. What I particularly like is how you're kept updated through each step of the transaction. There's no guessing or worrying. The platform works perfectly, and I didn't experience any setbacks. It's also wonderful that you don't have to jump through too many hoops to be up and running. I've been able to use the service quickly, clearly, and finally very effectively. It's made it onto my standard list of tools for family support.
Alexander White
2/5.0
23, Sep 2024
Issues with Tracking
I?ve had problems tracking my transactions. There isn?t a clear way to see where the funds are, which made me uncertain about the status of my transfers.
Joseph Wright
4/5.0
20, Sep 2024
Safe and Convenient
Safety and convenience were my greatest concerns while testing Bitremesas, and I was pleased to find both provided. The site employs secure transactions, and I never felt that my information was in jeopardy. Transferring money wasn't time-consuming, and the money arrived promptly. I liked that everything was in writing. There's also a sense of ease in not having to utilize a standard bank. It provides more control over the process. The entire experience has been more than I anticipated, and I intend to continue using it for future support transfers.
Charlotte Evans
3/5.0
09, Sep 2024
Inconsistent Transaction Times
Most of my transactions do go through without any issues, yet there were times when the funds took longer than usual. The variability in timing can be annoying at times.
Aria Cook
5/5.0
08, Sep 2024
A Practical Crypto Solution
I have been looking into other uses of Bitcoin aside from investment, and Bitremesas provided an excellent real-life application. Sending money to loved ones has been a bit inconvenient before, but with this service, it becomes much easier. It is all done within less than a day, and the person receives the money in Cuban pesos without confusion. I also appreciated how simple everything was presented?no tech lingo, just straightforward steps. It's a working, functional solution for remittances in this modern digital age. If you have crypto in your hands and want to assist family members, this service is a handy tool.
Matthew Rivera
2/5.0
28, Aug 2024
Inadequate Support for Issues
When I did seek assistance, I did not feel that my issue was being taken seriously. The support team did offer generic answers, and it was not as useful as I had anticipated.
Benjamin Scott
4/5.0
27, Aug 2024
Clear Steps, Fast Results
Bitremesas simplifies the transfer process into easy steps, making it less worrisome for new users. Each step is well-explained, and the confirmations at each stage were very helpful. It's reassuring to know when your transaction is finalized and when the recipient can use the funds. I also appreciated how quickly their support team responded when I had a simple question. There's a definite impression that they're committed to providing a solid and easy-to-use experience. Although there's plenty of room to improve, Bitremesas is already getting many things right.
Olivia Turner
3/5.0
15, Aug 2024
Poor Mobile Experience
The mobile site is cumbersome and less responsive than the desktop one. I found it difficult to make a transfer on my phone because the interface wasn't cooperating.
Grace Evans
5/5.0
14, Aug 2024
Supportive Customer Experience
Although I haven't had many occasions to call on support, when I did they were responsive and informative. That made me feel good about the platform, figuring I wasn't alone if something did go wrong. Bitremesas moves funds swiftly, and everything is well-explained. The money arrives in Cuba quickly, and there's no confusion about how it is done. It's refreshing to see a service where functionality and support complement each other. I'm more at ease using it now for everyday transfers. Certainly a reliable option if you already know about cryptocurrency or are willing to give it a try.
William Clark
2/5.0
01, Aug 2024
Delay in Confirmation
I found myself waiting much longer than I expected for the confirmation email after initiating a transfer, and this created so much uncertainty for the whole process. Without such confirmation, I was stuck not knowing if my transaction was actually processing or not, or whether there was some problem that needed to be dealt with. It would have been comforting to get that assurance in a timely manner, since I could not monitor the progress real-time. The long wait put me on edge and uncertain, which is not desirable when handling monetary transactions. Although the transfer finally cleared without any problems, the absence of up-to-date communication provided unwarranted tension to the process. It would be greatly appreciated if they were able to speed up the confirmation process and better inform customers, particularly at these critical times.
Dylan Morris
4/5.0
31, Jul 2024
A Dependable Tool
Bitremesas has turned out to be a reliable tool in the long run. I wasn't sure I wanted to use Bitcoin initially, but the explanation was clear enough to convince me. The initial transfer that I did passed smoothly, and my recipient received the money without issues. I've since employed it several times and have not had any technical problems. I wish they did have a mobile app to enhance accessibility, but the browser version that's available works just as well. If you're seeking something that simply works reliably, this is a good option to consider.
Isabella Anderson
3/5.0
20, Jul 2024
Platform Lacks Flexibility
The platform is somewhat inflexible when it comes to some settings. There's little flexibility in terms of customizing my account or controlling preferences, which can be annoying.
Layla Reed
5/5.0
19, Jul 2024
Excellent Turnaround Time
Every time I?ve used Bitremesas, the turnaround has been excellent. From sending the Bitcoin to the funds reaching my Cuban relative, the entire process takes a matter of hours. Such speed is significant when money has to be urgently required. I also appreciate how simple the platform is to navigate. There's nothing extraneous on the interface?it's designed to do the task. I appreciate services that acknowledge my time and don't bring in extra complexity. Up to now, Bitremesas has remained reliable in terms of service. It's a valuable asset in my remittance process today.
Benjamin Martinez
2/5.0
08, Jul 2024
Limited Customer Support Hours
Customer support availability is not as good as I wished. It would be great if they have longer working hours, particularly for urgent matters.
Jacob Allen
4/5.0
04, Jul 2024
Straightforward Service
One of the greatest benefits of Bitremesas is the minimal effort it requires to send a transfer. No paperwork, no unwarranted delays. The Bitcoin-to-peso exchange is properly integrated, and the website guides you through every step without ambiguity. My transfer was processed the same day, and the funds were received without issue. For someone who?s used other remittance platforms in the past, this one definitely stands out in terms of simplicity. It would be helpful if there were more FAQs or help sections, but overall the service meets expectations and delivers reliably.
Mia Garcia
3/5.0
26, Jun 2024
Unsatisfactory Exchange Rates
While the exchange rates are generally good, I?ve seen better rates elsewhere. Bitremesas could improve in this area to be more competitive.
Emily Foster
5/5.0
22, Jun 2024
Great for Sending Support
Bitremesas provided me with a trustworthy means of sending support to my mother in Cuba. The process was smooth, and the funds were on her side within hours. I like how fast and secure it is. There's sufficient transparency to make you feel at ease, even if you're not fully comfortable with the crypto environment. What really assists is the step-by-step confirmation emails?they keep you informed. I've also suggested it to friends who also have relatives in Cuba, and they've had a good experience as well. It's a handy and reliable service I'll keep on using.
Ethan Davis
2/5.0
12, Jun 2024
Difficult Refund Process
I had to request a refund, and the process was more complicated than it needed to be. It took longer than expected to get the issue resolved, which was frustrating.
Ryan Cooper
4/5.0
09, Jun 2024
Easy to Navigate Platform
The Bitremesas website is nicely arranged, so even if you're not very technical, it's easy to comprehend. I managed to make a transfer without requiring any additional assistance or guidance. Funds were received the same day, and there were no hiccups during the process. What made me especially comfortable was the transparency?no surprise fees and clear steps from start to finish. Although there?s no mobile app yet, the browser version works well across devices. I?d recommend this to anyone looking for a reliable crypto remittance option that doesn?t overcomplicate the process. Definitely a useful tool.
Grace Wilson
3/5.0
29, May 2024
Missing Transaction Details
Following the processing of a transaction, I could not learn the full information about where my money was within the system. An improved monitoring system would put me more at ease in doing business with the service.
Ryan Kelly
5/5.0
27, May 2024
Convenient and Quick
Bitremesas made an operation take a few seconds that took days and several steps. Today I can transfer funds to Cuba in minutes, and they arrive quickly. My initial experience was surprisingly seamless, and each transfer afterward has been equally dependable. I appreciate how they let me know when the operation is done. It saves time and prevents the hour-long waits I have had with other services. I think they've developed something functional and user-friendly. It's not fancy, but it gets the job done?and that's all I require. For anyone who makes frequent payments, this service is definitely worth a go.
Liam Johnson
2/5.0
15, May 2024
Unpredictable Transfers
On some instances, my transfers have not been processed on schedule, and I did not hear from anyone. I realize things take time, but improved communication would be good.
Zoe Hall
4/5.0
14, May 2024
Good Option for Crypto Users
For those who are already familiar with cryptocurrency, Bitremesas provides a sensible, hassle-free way to remit money internationally. I used it as an alternative to the usual remittance services, and it worked well. The transfer went through rapidly, and the payee didn't encounter any difficulty receiving the funds. I like the interface?it's easy but effective. There is room for improvement in viewing past transactions or receiving mobile notifications, but overall service is quite good. It makes sense as a remittance vehicle for individuals with relatives in Cuba and Bitcoin to use.".
Sophia Nguyen
3/5.0
01, May 2024
Slow Customer Service
Although the service itself is usually trustworthy, I did have some frustration with the customer service response time. I had a problem with a past transfer, and when I contacted support, it took over 24 hours to get any kind of assistance. In a case where I needed an immediate resolution, the delay was not ideal. I know that customer support staff get busy, but when something goes wrong, it would be helpful to respond a bit more quickly, particularly for urgent situations. When I finally did speak with a representative, they were friendly and sorted out the problem, but the wait time was definitely a bad thing in this instance. It's not the service level I would like when time is critical, and I hope they can do better on response times in the future for cases like this.
Matthew Harris
5/5.0
30, Apr 2024
Dependable for Regular Use
I have been sending with Bitremesas for some months now to support family members in Cuba, and it has been reliable. Every transfer was completed without problems, and the confirmation system informs me of everything through each stage. What I like best is that the beneficiary never complains about delays or disorientation. The platform has definitely streamlined the procedure for user-friendly purposes. I appreciate that it doesn't take longer than a few minutes to make a transaction. It's also comforting that they believe in using crypto responsibly. Thus far, this has been one of the most convenient services I've encountered.
Christopher Hall
2/5.0
18, Apr 2024
Limited Payment Options
I would have liked more payment options. Bitremesas isn't as flexible as I would have liked. I was forced to use a particular method that I wasn't used to, which was a hassle.
Ava Thompson
4/5.0
17, Apr 2024
Simple Yet Effective
Bitremesas doesn't attempt too much?it simply works. I was amazed at how few steps it would take to send Bitcoin and transfer it as a remittance when I used it for the first time. There is no lengthy verification process or bewildering terms. The money was received in Cuba within less than a day. It would be better if there's an app form for easier accessibility, but this web version also suffices. If you are already knowledgeable in how Bitcoin is working, then this platform offers you a speedy and easy manner in which you can assist your loved ones.
Noah Kim
3/5.0
04, Apr 2024
Not Always Clear
At times, it is not so clear what I must do in order to transfer funds. Instructions appear somewhat unclear, and there is no simple mechanism for quickly obtaining clarification.
Dylan Walker
5/5.0
03, Apr 2024
Peace of Mind with Transfers
That having been said, using Bitremesas left me with no worries, especially when I urgently needed to remit money to a loved one. The entire process was safe and didn't take long at all. That I received verification emails after each step gave me the assurance that things were working as they should. The system isn't packed, which facilitated keeping things at ease. The transfer was done within the same day, and I didn't have to contact customer service. When working with something as significant as transferring money to family, it's wonderful to have an instrument you can rely on.
Rachel Simmons
2/5.0
23, Mar 2024
High Fees
The charges are slightly more than I had anticipated. Although the exchange rates are acceptable, the extra charges make it less desirable compared to other providers. Hopefully, this can be addressed.
Jack Barnes
4/5.0
22, Mar 2024
Clean and Efficient Platform
Bitremesas has made it easy, and I believe that's what makes it so successful. Transferring Bitcoin to Cuba always seemed like it was going to be a hassle, but this site simplifies it in a way that's easy to understand. I appreciated how well the steps were explained, and there were no hidden fees. My relative received confirmation within hours, and that's just the kind of turnaround I was looking for. It?s a clean process from start to finish, and that makes a difference when dealing with international payments. I?d recommend it to anyone looking for a fast, crypto-friendly solution.
Daniel Morgan
3/5.0
11, Mar 2024
Issues with Support
While the service is fine overall, I did have an issue with customer support. The turnaround time was slow, and it took multiple attempts to get a satisfactory solution to my problem.
Scarlett Wood
5/5.0
10, Mar 2024
Works as Promised
I like a service that does what it promises, and Bitremesas is one of those. Transferring money was a seamless process, and money was in the hands of my family within a short time. I did not have to go through extra steps or pay an extra fee. The fact that I could send money using Bitcoin also provided me with more leeway in sending money. All went without having to speak to support, which is always good. I?ve used other remittance services before, and this was one of the more efficient ones. I?ll continue using it as long as the quality remains consistent and dependable.
Ariana Patel
2/5.0
27, Feb 2024
Confusing Interface
I was not very comfortable with the platform itself. The platform was somewhat confusing to use. I had a hard time getting to the point where I could finish the transfer, and I think that the layout should be improved to make it easier to use.
Henry Gray
4/5.0
26, Feb 2024
Easy Bitcoin Integration
The greatest part about Bitremesas is how well it integrates Bitcoin and money transfers. I'm already familiar with crypto, so using this option did not feel unusual. The site doesn't attempt to make everything complicated?it's simple and workable. I used it to test with a small amount of money first, and everything transacted just as it should. Funds reached the recipient on the same day. I'll most likely continue using this when I have to make money transfers, particularly because it saves time. If they could include a few more features like transfer history or mobile notifications, it would be even more helpful. Nevertheless, I'm happy with the overall experience.
Jonathan Lee
3/5.0
14, Feb 2024
Not Always Reliable
Most of my transfers have been fine, but I've had two instances where the money didn't come through as quickly as indicated. More consistency would be nice.
Amelia Price
5/5.0
13, Feb 2024
Reliable for Regular Transfers
Bitremesas is now my preferred service to send money to my family members in Cuba. I've been using it numerous times now, and every experience has been speedy, uniform, and dependable. What I love most is how transparent the way the transfer works. The platform sends notifications at every step, and the time has been a known quantity. My recipients indicate no issues on their end either to receive the funds. There is reassurance in being able to dispatch support to back home without issues. Although I had a small question for support, their team responded with useful information in good time.
Emily Carter
2/5.0
02, Feb 2024
Transaction Delays
My transfer was slower than usual to process. I like the service, but it is annoying not to know why it was late. Updates would be nice during these situations.
Lucas Green
4/5.0
01, Feb 2024
Good First-Time Experience
Being a first-time user of Bitremesas, I was surprised at how simple it was to use. I had never remitted Bitcoin before, so I was careful. But the platform walked me through the process in a straightforward manner, and everything went smoothly. The money was received promptly, and I did not have any technical issues. Something I appreciated was that the process did not need much paperwork or steps. It is user-friendly for those not tech-savvy. As a whole, Bitremesas provided an excellent experience and has gained my trust for my next transfers.
Dustin Bryant
4/5.0
21, Jan 2024
Reliable Financial Transfers
Transfers via the service have always been a breeze, and I'm always amazed at how smoothly it all goes every single time. The process is simple and dependable, and I have confidence knowing that my transactions are going to go through successfully. I also enjoy the fact that recipients always confirm they received the funds, so I know the money has been transferred into their hands. What actually distinguishes this service the most, though, is how much detailed tracking information I'm provided with per transfer. Seeing real-time information and being in a position where I can view every step involved provides me with extra confidence that everything is as it should be. It's this amount of reliability and visibility that's encouraged me to keep coming back time and again as a loyal customer, and which I use continuously for all transfers. The reliability and consistency are impeccable, and I wouldn't think twice to suggest it to anyone who wishes to have a hassle-free and reliable transfer experience.
Michael Bennett
5/5.0
20, Jan 2024
Fast and Straightforward
I recently tested Bitremesas after being told about it by a friend, and I'm happy I did. Sign-up and verification were seamless, and transferring Bitcoin was secure. What impressed me the most was how quickly the transaction was processed. My relative in Cuba had the money within a matter of hours. The interface is clean and doesn't overwhelm you with too many features. Everything was clearly explained, and I wasn't ever confused. It's a far quicker option than some of the remittance services that I used before.
Devon Cooper
5/5.0
09, Jan 2024
Effective Remittance Solution
Having to send money to Cuba is stressful, but this service eliminates most of the hassle. It's a good solution that works exactly as it should.
Harper Young
4/5.0
08, Jan 2024
Helpful Option for Families
Bitremesas made it easy for me to send remittances to my family in Cuba without the hassle of doing things the usual way. The interface is easy to use, and the entire process took just a few minutes. My recipient received confirmation minutes after I made the transfer. It's reassuring to know that there's now a new way to send remittances without having to go through intricate banking processes. I did reach customer support with a brief query, and they replied in a decent amount of time with succinct answers. Though not ideal, Bitremesas has worked out to be a good working tool for frequent transfers.
Derrick Bishop
4/5.0
28, Dec 2023
Positive User Experience
Bitremesas offers a great overall user experience. There is no confusion or unnecessary process, and the site is stable. A solid option for remittances.
Elijah Campbell
5/5.0
27, Dec 2023
Smooth Transaction Experience
It has been an easy and trustworthy experience using Bitremesas to send money to Cuba. The site is user-friendly, and the transaction is smooth from beginning to end. The recipient received the funds on the same day, and there were no surprise fees or delays. I enjoyed the confirmation by email for each step. Although I was hesitant at first to use Bitcoin as a remittance, the transaction was uncomplicated and secure. It's handy to utilize from overseas and provides a quick solution to assist family at home. I will absolutely be doing this again in the future.
Darren Henderson
5/5.0
15, Dec 2023
Streamlined Transaction Flow
From logging into confirming the transaction, it is all streamlined and fast. It's made to do things quickly without unnecessary steps or issues.
Chloe Rivera
3/5.0
14, Dec 2023
Unclear Fees and Exchange Rates
Transparency has been a major problem for me when I use Bitremesas. The site doesn't provide enough information on how the conversion rate from Bitcoin to local currency is done, and you only get an estimate of what the receiver will receive. That makes it difficult to budget or plan accurately. I have had instances where the receiver received significantly less than I would expect based on existing rates. When I reached out to support, they referred me to a generic FAQ that didn't cover the details of my case. I'm not requesting precise numbers every two seconds, but at least an estimated breakdown of the exchange and fees would be useful. The platform is also lacking other fundamentals such as transaction tracking or receipt downloads. In the modern world, users demand a greater level of clarity and control. Bitremesas can be used, but it involves too much guesswork that should not be included in an economic transaction.
Damon West
4/5.0
02, Dec 2023
Clear Communication Channels
They send through notifications and confirmations in a timely manner, so you know exactly what is going on with your transfer. Transparency like that establishes trust in the process.
Andrew Brooks
2/5.0
01, Dec 2023
Long Wait Times Without Warning
My most recent experience with Bitremesas was disappointing mainly due to the failure to provide notice of longer than usual processing times. I realize delays occur, but when you promote quick delivery, customers assume a decent degree of consistency. I initiated a transfer in the morning and it didn't arrive until the evening of the next day. That's much too long for what's meant to be an instant process. I received no status updates throughout, leaving me in doubt whether the transaction failed or not. Support finally responded, but with a generic explanation that did not guarantee it wouldn't occur again. Such communication is not satisfactory when handling finances. If Bitremesas cannot maintain their timelines, the least they could do is offer real-time updates or more accurate estimates. Without those enhancements, I don't see myself relying on the platform again for anything time-sensitive or emotionally significant.
Dale Tucker
5/5.0
20, Nov 2023
Dependable Service Provider
Every time I?ve used Bitremesas, the funds have arrived safely and on time. That kind of consistency makes a big difference in deciding which service to use.
Natalie Collins
2/5.0
19, Nov 2023
Not Great for Repeat Use
After several months of using Bitremesas, I have concluded that it is just not practical for frequent transfers. There are no facilities for managing saved recipients, recurring transactions, or even viewing transaction history in a detailed manner. Every time I log in, it is like I am beginning from the beginning. The user interface is not intuitive, and the absence of transparency in exchange rates and fees makes things more difficult. Worse yet, support has been erratic. When one of my transfers took more than 24 hours to get out, I received no notice and had to dig to see what had gone wrong. Inconsistent communication and ease of use are the primary reasons I'll be leaving the service. I wanted to love Bitremesas, but as a frequent sender, I require more convenience and clarity than they provide. Infrequent users can make do, but for frequent use, it has too many gaps.
Craig Austin
4/5.0
08, Nov 2023
Accessible and Practical
Works well across different devices and doesn?t require anything complicated to function. It?s practical for people who need to send funds regularly.
Lily Carter
3/5.0
06, Nov 2023
Limited Info Leads to Frustration
One of the most annoying things about Bitremesas is that there is no real-time feedback while in the process of a transaction. Once you send the Bitcoin through their services, there is no explicit explanation of what is going on in the background. You just wait, without knowing when you will receive the funds or if something has gone wrong. I had to call customer service numerous times for an explanation, and even then, answers were vague and took time. That uncertainty is difficult to deal with when money is involved. The site feels outdated and doesn?t offer enough functionality to help users feel informed and secure. There?s a basic concept here that could work well, but it needs significant upgrades?especially in communication and user interface. Until those are addressed, I?ll be hesitant to use Bitremesas again. For now, I?m exploring other remittance options that provide better visibility into transaction progress and stronger support during delays.
Corey Simpson
5/5.0
27, Oct 2023
User-Centric Design
The design is clean and makes sense. You?re never stuck wondering what to do next. Every action is clear, which takes the stress out of the process.
Ethan Ward
2/5.0
25, Oct 2023
Couldn?t Rely on Timing
I tried Bitremesas in the hopes of a good and fast method of transferring money to Cuba. The website advertised next-day delivery, yet in my experience, this has not been the case. I initiated a transfer in the morning and expected it to occur on the same day. Instead, I waited for more than 36 hours, and throughout this time, I was not provided with any status updates. Lack of notifications exacerbated the experience because I never knew what step the transfer was taking. When I contacted support, their reply took time, and the message was unclear. My recipient called me incessantly to ask where the money was. That stressed us both out. The transfer ultimately went through but took significantly longer than it was supposed to. Until Bitremesas has better delivery times and notifies customers more clearly, I won't feel safe using them for anything important or time-sensitive.
Colin Fuller
4/5.0
13, Oct 2023
Reliable Exchange Platform
Bitremesas works well as an exchange and remittance platform. The rates are competitive and the money always arrives as promised.
Jacob Hill
2/5.0
12, Oct 2023
Lacking Trust and Transparency
Bitremesas did not give a feeling of trust and openness throughout my process. I was expecting a seamless transaction, but instead, I constantly doubted whether the money would reach. No tracing features or particular status changes after you make a transaction. Rather, you're left repeatedly clicking the refresh button or contacting support. The money did finally reach my beneficiary, though, but after a considerable lag and several emails that did not give much helpful information. With family support and money, such vagueness simply isn't acceptable. An explicit timeline, quicker response from support, and live status would make all the difference. I appreciate that the service does enable transfers of Bitcoin to Cuba, but I can no longer use a platform where I feel so in the dark. For peace of mind, I'm now seeking alternatives that are more open and transparent about their processes and timelines.
Cody Chapman
5/5.0
01, Oct 2023
Efficient Support System
I appreciate that their support team is not only available but also efficient. They actually resolve issues rather than just sending generic replies.
Grace Bennett
3/5.0
30, Sep 2023
Too Many Small Issues Add Up
Initially, Bitremesas appeared to be an easy solution, particularly given that I like transactions with Bitcoin. But after using it for a few months, I have encountered too many little troubles that impact the general experience. The most frustrating is the irregular delivery time?sometimes transactions are rapid, and sometimes they're slow with no explanation given. Then there?s the occasional glitch on the website where the confirmation page won?t load, leaving me uncertain if the payment was accepted. I?ve contacted support a few times, and while they are polite, they?re not always helpful. The responses tend to be vague and often don?t resolve the issue directly. Even things like the fee breakdown and recipient information can feel unclear. Bitremesas isn't bad, but the whole process is not smooth. With a bit of attention to detail and more reliability, they could be so much better. Currently, the inconsistencies make it hard to recommend with confidence.
Chad Russell
4/5.0
19, Sep 2023
Helpful Guidance Available
The site provides extremely useful and easy-to-understand instructions at each stage of the process, making it an absolute walk in the park to use. Whether you're an old hat at using crypto or entirely new to sending digital currencies, the instructions are more than sufficient to make you feel comfortable and knowledgable. The instructions provided step by step are detailed, simple to adhere to, and describe even the most technical elements in a plain, easy-to-understand manner. If it's your initial time sending cryptocurrency, you will see that the site removes all uncertainty or confusion and makes the whole process simple and hassle-free. I was actually amazed at how easy they have made it, and the amount of detail included meant I never felt confused or lost. Overall, it's one of the easiest-to-use crypto sites out there, particularly for newbies, and I would definitely recommend it to anyone who wants to complete his or her first or next crypto transaction with ease.
Noah Foster
2/5.0
18, Sep 2023
Disconnected Customer Support
Bitremesas. Those left me unhappy primarily due to how.-helpful their customer support was. I had a relatively straightforward question regarding the status of my transaction after my payment had been sat in "processing" for a couple hours. I contacted them twice and waited nearly a full day before receiving any type of response. When the response did come, it didn't address.my question and came off as canned copy. In the meantime, my recipient waited, and I had no idea if the payment would succeed or not. After a while, the money finally came, but the process made me feel unhelped and unheard. There is no live chat or quicker means of contact, and it only worsens delays. Support should be more like having a team help you rather than merely sending automatic emails. For a money-handling service, responsiveness is paramount. Bitremesas has some minimal functionality, but the customer service gap makes it difficult to trust.
Carlos Myers
5/5.0
06, Sep 2023
Consistent Performance
Having used Bitremesas for many months, I can attest that performance has been uniformly high. Transactions execute without a hitch, and this is what really counts.
Ava Mitchell
3/5.0
04, Sep 2023
Good Effort, But Still Flawed
Although Bitremesas has a good idea, the implementation is not done well. The site is not intuitive all the time, and browsing through the site is cumbersome, particularly when you want to make a transfer in a hurry. There is no clear instruction or directions, which can be annoying for users who are new to Bitcoin transactions. I had a delay in one of my recent remittances and didn't get any sort of alert or explanation until I contacted them myself. Support later responded, but the absence of proactive communication left a negative impression. My recipient finally got the money, but way later than anticipated. Bitremesas would be a lot better if they spent some money on a clearer interface, real-time status messages, and more active customer support. It's not a completely broken service, but definitely not one I?d use for anything time-sensitive or critical. With some updates and user experience improvements, they could be more competitive in this space.
Calvin Hayes
4/5.0
25, Aug 2023
Quick Setup and Use
Setup was a matter of minutes. I was amazed at how quickly I could begin using it. Even if you're new to this sort of thing, it's extremely intuitive.
Benjamin Ward
2/5.0
23, Aug 2023
Poor Follow-Up and Unclear Process
Bitremesas had initially seemed great, but after I actually made use of the service, it became apparent that there are a few actual weaknesses. My transfer was slower than anticipated, and there were no specific updates to clarify the reason why. The procedure simply stopped after payment confirmation with no monitoring or timeline given. I contacted support and received a vague response with no estimated time to resolve. It took almost two days before the money finally reached us. The absence of real-time updates or initiative to inform me about what was happening prolonged the entire ordeal longer than it had to be. Had I not called multiple times, I don't know when?or if?the transaction would have been completed. For as crucial an operation as sending money to loved ones, I want more effective communication and better service. Until those issues are resolved, I?ll be looking into other options that offer clearer timelines and better follow-up when problems arise. Bitremesas needs to improve.
Bryan Perry
5/5.0
12, Aug 2023
Trustworthy Remittance Service
Bitremesas has been extremely consistent and reliable. The funds always arrive where they need to, and that peace of mind is worth its weight in gold.
Lily Adams
2/5.0
11, Aug 2023
Inconvenient for Frequent Users
I have used Bitremesas a few times over the last couple of months, and while it works in theory, it's not the best platform for regular users. There is no ability to store recipient information, so I have to type it all out every time. That is a massive inconvenience, particularly since I transfer money weekly. On top of that, the system does not have clear explanations of fees and exchange rates. I am constantly wondering how much will actually reach the destination. Last week, I got a discrepancy in the amount I paid and the one received by my recipient, but I could not get any clear response from support. All these problems do pile up, and they make me wonder if I should just quit the service. I think the service has potential, but it is not nearly as smooth or user-friendly as more established remittance services. Unless they simplify the process and add more features, I might be forced to look elsewhere.
Brandon Grant
4/5.0
30, Jul 2023
Smooth Transaction Process
Transactions flow well from start to finish. The entire experience feels smooth and uncomplicated, which is a big plus when you?re in a hurry.
Matthew Hughes
3/5.0
29, Jul 2023
Good Concept, Poor Execution
I was looking forward to applying Bitremesas since it seemed like sending crypto to relatives in Cuba would be efficient and safe. Sadly, the execution didn't match. The user interface appears old and doesn't have simple features such as real-time monitoring or even decent confirmation alerts following a transfer. I had to personally chase up to determine if the transaction succeeded. My recipient did not get the funds in time, and we didn't know what happened. Support was not great?they provided general answers and didn't respond for more than a day. With some significant improvements, this service could be great, particularly transparency and communication. The absence of updates throughout the transaction is a major issue. Users shouldn't need to hound support for answers regarding their money. It's not an entirely unusable platform, but I wouldn't depend on it consistently unless these are fixed.
Arthur Fisher
5/5.0
18, Jul 2023
Transparent Fee Structure
No hidden fees and everything is spelled out before finalizing a transaction. It?s one of the more transparent services I?ve tried, which builds a lot of trust.
Mia Phillips
2/5.0
16, Jul 2023
Not Recommended for Urgent Transfers
Bitremesas may be used for general remittances, but I would not suggest it if you are in a time-sensitive situation. I attempted to remit money to my mom in a medical emergency, thinking it would be expedited by the site's assurances. The process took more than 36 hours to complete, which only served to increase tension and frustration in an already charged event. When I reached out for support, they provided a weak internal processing explanation, but it wasn't terribly helpful. It wasn't sensitive to urgency or concern, and I waited inordinately for simple answers. The platform has potential in a non-time-conscious situation, but it fails if speed and accuracy are important. I would hope for more competency from a platform based on blockchain technology. In the end, the money arrived, but much later than needed. I won?t be using Bitremesas again for emergency purposes?there are faster options out there.
Antonio Diaz
4/5.0
06, Jul 2023
Convenient for Regular Use
For ongoing remittances, Bitremesas is a wonderful resource. The payment history assists greatly, and recurring payments are easy.
Charlotte Brooks
3/5.0
05, Jul 2023
Average Service That Lacks Consistency
I've attempted Bitremesas several times since I enjoyed the concept of crypto-based remittances, but the experience itself has been patchy. Sometimes the transfers go through fast, while at other times there are mysterious delays that leave the entire process on edge. My latest transfer took almost 48 hours, even though the site advertises quicker turnaround times. Even more annoying is the absence of any definitive update?no notice, no email, nothing. You're just left to wonder. Support does reply, but usually takes more than 24 hours and they give generic responses instead of custom assistance. One time, the recipient was having issues withdrawing the money because of a disconnect with the local provider, which we had to sort out ourselves. It's not the absolute worst service, but it's not the most reliable by any means. If Bitremesas wishes to expand, they must consider communication, speed, and enhancing the customer experience with transparency.
Andre Butler
5/5.0
27, Jun 2023
Excellent Customer Support
Customer support is responsive and friendly. I asked a small question and received an answer in seconds. It's reassuring to know someone's available if there's an issue.
Andrew King
2/5.0
23, Jun 2023
Repeated Delays and Unclear Updates
My experience with Bitremesas has been frustrating in general. I sent money to a relative in Cuba using their service, and the first time was fine, but the last two times were delayed without notice. I received no updates through email or on the dashboard, and I kept refreshing the site over and over again, hoping to see movement. I contacted support, but their responses were generic and didn't speak to my own unique circumstances. What's most frustrating is the lack of clarity?if something is delayed, I should be notified with live updates. Simply leaving customers in the dark isn't sufficient when it comes to financial transactions. The recipient was also taken aback, which left me in a bad position. Until they improve their communication and speed, I?ll have to look into alternatives that offer more accountability and support. This service needs to be more reliable if it's going to compete seriously.
Alex Hayes
4/5.0
14, Jun 2023
Secure and Dependable
Security is first consideration when it comes to sending money, and Bitremesas delivers on that. All aspects of the site feel solid and reliable.
Ava Hernandez
2/5.0
11, Jun 2023
Hard to Trust Without Updates
Not hearing from them during the transfer is difficult to trust that everything is going okay. You send funds, and suddenly there's nothing. A couple of status emails or messages would make the experience a lot smoother.
Alan Cole
5/5.0
01, Jun 2023
Prompt Delivery of Funds
What I love most is how quickly Bitremesas sends the cash. My family members confirm its receipt within hours. It is a hassle-free process that eliminates time and tension.
Daniel Ross
3/5.0
30, May 2023
Could Improve User Dashboard
The user interface is also missing helpful data such as transaction history filters or easy access to previous recipients. All of it seems terribly stripped down. I hope they incorporate more useful tools to control account activity more efficiently.
Adrian Brooks
4/5.0
19, May 2023
User-Friendly Platform
Bitremesas is simple to use even if you are a stranger to crypto. The instructions are straightforward, and everything has labels. It took me mere minutes to transfer my first money.
Sophia Hayes
2/5.0
17, May 2023
No Live Chat Support
It would be great to have live chat support. Currently, you can only contact through email or a form, which slows everything down. For something as personal as financial transfers, real-time assistance would be a huge plus.
Abel Peterson
5/5.0
07, May 2023
Great Exchange Rates
Bitremesas has some of the best exchange rates I have ever seen, and that makes it a great option for anyone who needs to send money abroad. The rates are so competitive that I receive more money for my exchange compared to other providers. On top of that, their processing is extremely fast, which is a big plus when you want to send money in a hurry. The interface of the platform is clean, easy to use, and straightforward, thus making the process simple and easy. Whether it's sending cash to relatives or for commercial use, Bitremesas simplifies the experience, so you don't need to navigate complex steps or delay. On the whole, I've found it to be among the most trusted and convenient means of transferring funds back home and would highly recommend it to any one seeking an easy, economical, and speedy money transfer scheme.
William Turner
3/5.0
05, May 2023
Recipient Had Trouble Receiving
My recipient experienced problems collecting the funds on their side. It ended up there was a mismatch in the payment provider, but it wasn't something that was well explained. I had to walk them through it step by step.
Zane Murray
4/5.0
28, Apr 2023
Efficient and Trustworthy
It has been much simpler to send money to Cuba since making the change to Bitremesas. The service is quick, and the exchange rates are reasonable. It's also comforting to be able to monitor everything in real time.
Olivia Cooper
2/5.0
22, Apr 2023
Not Ideal for Urgent Transfers
If you need to send money quickly, Bitremesas may not be the way to go. My transfer took more than 36 hours, although the website indicates that it typically takes less time. That delay caused some issues on my end.
Wyatt Rivera
5/5.0
15, Apr 2023
Reliable Service Every Time
Used Bitremesas a number of times now and every transaction has been similar. The interface is simple to use, and the entire process feels secure from beginning to end. Money is transferred exactly when anticipated.
James Peterson
3/5.0
09, Apr 2023
Unclear Conversion Rates
I didn't know which rate was used for the exchange. There was no calculator or live quote to indicate what the recipient would receive based on current exchange rates. That made me uncomfortable about the value of the transaction.
Wesley Bennett
5/5.0
03, Apr 2023
Great Option for Crypto Users
As someone who prefers crypto, Bitremesas is a great solution. I?ve used it several times and always had positive results.
Bitremesas
BitRemesas offers a unique way for Cuba's crypto enthusiast community to send remittances from abroad to their families back home in a transparent and reliable manner.
Address
United States
Website
bitremesas.com
Email
contacto@bitremesas.com
Telephone
17863457585
