Arlo Security | United Kingdom
2.91/5.0
Noah Wilson
1/5.0
12, Jan 2025
Overhyped and Overrated
I bought Arlo based on all the glowing reviews and hype, but I honestly don?t see what the fuss is about. It?s average at best, and when you factor in the subscription model and constant bugs, it?s really not worth it. There are plenty of other brands out there that give you more for less. I feel duped.
Olivia Davis
2/5.0
09, Jan 2025
Glitches Make It Unusable
Every time I need to rely on Arlo, something glitches. Either the app won?t load, or the camera is offline. It?s like it works when you don?t need it, but fails at the critical moments. That?s the exact opposite of what a security system should do. It?s unreliable, and I?m honestly fed up with it.
Jasmine Sharma
1/5.0
01, Jan 2025
Solar Panel Doesn?t Work
I bought their official solar panel thinking it would solve the charging issue. Total waste of money. It barely charges the camera, even in full sun. After a week of use, the battery still drains faster than it charges. Feels like a gimmick. They really oversell how effective these accessories are. Another letdown from Arlo.
Savannah Green
2/5.0
25, Dec 2024
Not for Rural Areas
If you live in a rural area with less stable internet, don?t bother with Arlo. The cameras need perfect Wi-Fi all the time, otherwise they just don?t function. I thought the system would still at least record locally, but no. It?s basically useless without strong internet. Definitely not designed for everyone, despite the advertising.
Sarah Hill
2/5.0
18, Dec 2024
Constant Reboots
I keep having to reboot my cameras every few days because they freeze or stop recording. That means climbing up to reset them over and over, which is not fun. I shouldn?t have to babysit a ?smart? security system. It?s ridiculous that something this expensive needs constant manual intervention. Just doesn?t feel reliable at all.
Samuel Rodriguez
1/5.0
12, Dec 2024
Refund Process is Painful
I tried to return one of my defective cameras, and the process was just painful. Endless emails, proof of purchase requests, and weeks of waiting for any action. They kept bouncing me around departments. It should be simple to refund a product that doesn?t work, but with Arlo, it?s like pulling teeth. Terrible experience overall.
Samantha Taylor
2/5.0
07, Dec 2024
Poor Build Quality
I had one of my cameras fall from its mount and crack instantly. It wasn?t even a big drop. For the price, you?d expect sturdier hardware. They look sleek, sure, but they?re not durable. I?ve had cheap cameras from other brands survive worse. Arlo seems to focus more on design than actual durability, which is a shame.
Ryder Scott
1/5.0
03, Dec 2024
Too Many Bugs
Every time they release an app update, something breaks. Notifications stop working, recordings disappear, or the cameras go offline for no reason. It?s like they don?t test the software before pushing updates. I?m tired of being a beta tester for a system that?s supposed to protect my home. Reliability should be the priority, but it isn?t.
Ryan Thomas
2/5.0
26, Nov 2024
Feels Like a Cash Grab
Between expensive accessories, poor customer service, and forced subscriptions, the whole Arlo system just feels like a cash grab. The cameras work okay, but you?re constantly reminded that you need to buy ?extras? for basic things. Solar panel? Extra. Smart alerts? Subscription. Decent warranty support? Good luck. I hate feeling trapped in their ecosystem.
Ruby Clark
1/5.0
22, Nov 2024
Doesn?t Work Well in Cold
Living in a colder area, I found out the hard way that Arlo cameras basically stop working when temperatures drop. They shut down or give low battery warnings constantly. What?s the point of a security system if it fails half the year? They should be clear about temperature limits, but instead it?s buried in the fine print.
Rowan Sowah
2/5.0
13, Nov 2024
Delayed Support Response
I had a billing issue and contacted Arlo support. It literally took them two weeks to respond, and even then, they didn?t actually solve the problem. Just told me to ?wait another billing cycle.? Meanwhile, I was still being charged. For a tech company, their response times are unbelievably slow. Cameras aren?t bad, but the support experience has been awful.
Rose Campbell
2/5.0
09, Nov 2024
Setup Was a Nightmare
Setting these up was far from ?easy,? which is what the website claimed. The cameras wouldn?t sync properly, and it took hours of messing around before they even connected. I followed all the steps, but the process is so clunky. Once they were finally online, they worked okay, but that first experience was enough to sour my opinion. Security products should be straightforward, not frustrating from the start. I had family waiting on me to install them and felt embarrassed that it took so long. Definitely not as user-friendly as advertised.
Ronald Jackson
1/5.0
06, Nov 2024
Overpriced for What You Get
Honestly, the Arlo system is massively overpriced compared to what you actually get. The video quality is decent, but not mind-blowing, and there are so many cheaper options that offer the same thing without all the hassle. Between the weak battery life, glitchy app, and required subscription, I really feel like I wasted my money. If I had known all the headaches beforehand, I would?ve gone with another brand. Just feels like you?re paying more for the name than the actual product. I regret falling for the marketing hype.
Robert Stone
2/5.0
04, Nov 2024
Subscription Cancels Trust
I don?t like companies that keep stripping features away after you already purchased the product, and Arlo does exactly that. I had features when I bought the cameras that later got locked behind the subscription paywall. That?s not fair. Customers already paid a high price for the product, and now we?re forced to keep paying monthly just to maintain what used to be standard. Feels like betrayal. The cameras themselves are fine, but without the subscription, they lose so much functionality that it?s almost pointless. I wouldn?t buy again knowing this.
Riley Papadopoulos
1/5.0
27, Oct 2024
App is Glitchy
The Arlo app is one of the worst parts of owning these cameras. Half the time, I can?t even load the live feed. It just buffers endlessly. Notifications come in super delayed, so by the time I check, the person or delivery is already gone. They update the app frequently, but instead of fixing things, it feels like they break more features. Sometimes recorded clips don?t even show up. I bought this to keep an eye on my driveway and packages, but it?s useless if the app doesn?t work. Honestly, feels like they rushed the software and never tested it.
Rebecca Phillips
2/5.0
20, Oct 2024
Battery Life is a Joke
When I bought these, I was told the battery would last months. In reality, I?m charging them every 2 weeks, sometimes more if the camera is in a busy area. It makes the whole ?wireless? thing pointless. Climbing up ladders every couple weeks just to recharge is not what I pictured when I spent this much money. I?ve tried using their solar panels, but those barely work unless you have perfect sunlight all day. It?s just not practical. If you want real wireless convenience, this isn?t it. The marketing is so misleading compared to actual daily use.
Raymond Baker
2/5.0
16, Oct 2024
Too Many False Alerts
My Arlo system constantly gives me false motion alerts. Leaves blowing, a shadow moving, even rain triggers the notification. When you?re paying this much money, you?d expect smarter detection. I tried adjusting the sensitivity, but then it misses actual movement when someone really walks by. It?s either buzzing constantly with nonsense or failing when you need it. I bought it to protect my property, but I can?t rely on it when it matters. I feel like they advertise ?smart AI detection? but in reality, it?s just guesswork. Really disappointing for something that should give peace of mind.
Rachel Brown
1/5.0
13, Oct 2024
Worst Customer Service Ever
The cameras themselves aren?t the worst, but what really ruined the whole experience is Arlo?s customer service. I had an issue with one of my cameras not charging properly, and after weeks of back and forth, they kept giving me the same scripted answers. It?s impossible to reach a real person who actually listens. I was stuck in loops of troubleshooting steps I had already tried. Eventually, the camera just stopped working altogether. For a company selling ?security,? their support is a joke. It?s exhausting dealing with them, and I wouldn?t recommend buying unless you?re ready to be ignored.
Quinn Murphy
2/5.0
08, Oct 2024
Subscription Feels Unfair
The hardware itself is okay but the whole subscription thing feels like a trap. I paid a lot for the cameras thinking I?d get decent functionality out of the box, but no. If you don?t sign up for their monthly plan, you lose a bunch of features that were once included. It feels sneaky. I don?t mind paying for extra cloud storage, but basic functions like person detection or longer video history should come standard with the purchase. Without subscription, it?s just a glorified webcam with motion alerts. I regret not researching that part before buying.
Piper Gauthier
2/5.0
30, Sep 2024
Connection Drops Constantly
I?ve been using Arlo for a while now, and honestly, I?m frustrated more than satisfied. The cameras look good and the picture is fine when it actually works, but half the time the app says ?camera offline.? I?ve reset routers, reinstalled the app, even moved cameras closer to Wi-Fi. Still, the connection drops constantly. I bought them to feel secure, but instead I spend more time troubleshooting than actually monitoring anything. The customer support is polite but never gives me any real solution beyond ?reset and try again.? For the price, I expected a more reliable system.
Peter Jensen
5/5.0
26, Sep 2024
Very Happy with Arlo
I?m very happy with my Arlo purchase so far. The cameras look sleek and don?t take up too much space. They?ve been working reliably, and the battery life has been better than expected. I use the app daily, and it?s straightforward to navigate without feeling complicated. The alerts are accurate enough for me to know when someone?s at the door or in the yard. The video quality is sharp, and the night vision is clear. I feel much safer having this system in place, and I?ve already recommended it to a couple of family members who were looking for security cameras.
Penelope Moreau
5/5.0
21, Sep 2024
Excellent Wireless System
I wanted something wireless and flexible for my home security, and Arlo delivered exactly that. The cameras were easy to install, and I love that I can move them around without worrying about wires. The app is intuitive, so I can easily check footage at any time. The motion detection is accurate most of the time, and the alerts are helpful. The video playback feature is smooth, and cloud storage is a nice addition. I?ve had friends ask about the system after seeing mine, and I?ve been happy to recommend it. Overall, it?s a product that does what it promises.
Parker Martin
5/5.0
17, Sep 2024
Great Video Quality
The video quality on these Arlo cameras is honestly one of the biggest reasons I?d recommend them. During the day, everything looks crystal clear, and at night you can still see details well enough to know what?s happening. I use them around both the front and back yard, and they?ve held up through rain without a problem. The app makes it easy to switch between cameras and review past recordings. I also like the two-way audio, which I?ve used a couple of times to talk to visitors. It?s been a reassuring and positive experience overall.
Paige Wilson
4/5.0
12, Sep 2024
Good Overall Security Choice
Overall, Arlo has been a good choice for securing my home. The best part for me is the ease of use; the app makes it very simple to check feeds or look back at recordings. The cameras themselves feel durable and weather-resistant, which is great since I use a couple outdoors. The picture quality is very solid, although the night vision could be a bit sharper. The notifications are mostly reliable, though I?ve had a few false alerts caused by shadows. Still, it?s much better than other systems I?ve used before. I?d say it?s a worthwhile option for anyone considering home security.
Owen Henderson
5/5.0
06, Sep 2024
Very Satisfied with the Experience
After trying out Arlo for several months, I?m very satisfied with the purchase. The installation was simple enough for me to handle alone, and everything connected to the app without trouble. I use it mainly to keep an eye on my kids when they?re playing outside, and the cameras work really well for that. The picture quality is consistently sharp, and the night vision is decent. The alerts come through fast enough to be useful. I like the flexibility of having wireless cameras that I can reposition whenever I want. It?s a product that has genuinely made me feel safer at home.
Olivia Koul
5/5.0
02, Sep 2024
Dependable for Home Monitoring
Arlo has been a dependable choice for my family?s home security. I?ve had the system running for almost a year now, and it continues to work smoothly. The cameras are sturdy, and the battery lasts a good while before needing to recharge. The app is easy to navigate, and setting up custom alerts was pretty straightforward. I?ve found the two-way audio feature very handy when I want to talk to delivery drivers or warn off strangers. The picture quality is impressive, and I especially appreciate how well it handles different lighting conditions. While it?s not perfect, it delivers the reliability I wanted.
Oliver Hayes
5/5.0
31, Aug 2024
Peace of Mind for Travelers
As someone who travels often for work, having Arlo has been a lifesaver. I can easily check my home no matter where I am, and the live view loads quickly most of the time. The cameras pick up movement accurately, and I get notified whenever there?s activity. That really helps me feel in control even when I?m far away. The video resolution is clear enough to distinguish faces and license plates, which is reassuring. The setup didn?t take too long, and I didn?t need professional help. I also like how the design looks modern and not intrusive. It?s been a worthwhile investment for my peace of mind.
Nora Ndlovu
4/5.0
22, Aug 2024
Solid Security with Minor Issues
I?ve had a few different security camera brands before, but Arlo stands out as one of the better ones. The video quality, especially during the daytime, is very sharp. The night vision could be slightly improved, but it?s still good enough for identifying movement. The app is user-friendly, which makes checking live feeds quick and easy. I like how the cameras blend in and don?t look too bulky. Occasionally, I?ve had to reset one of the cameras when it stopped connecting, but it?s not a frequent issue. Overall, the convenience and reliability outweigh the small drawbacks, so I?d recommend Arlo to others.
Noah Weber
5/5.0
19, Aug 2024
Great for Family Safety
My husband and I bought the Arlo system after moving to a new neighborhood, and it has really helped us feel more comfortable. Setting everything up was straightforward, and we had the cameras running the same day. I appreciate that the app is simple enough for both of us to use without confusion. The video clarity is sharp, and even at night we can still make out details pretty clearly. We also like the cloud storage option for saving important clips. The motion alerts are helpful for knowing when deliveries arrive or if someone comes near our door. It?s been very reliable and makes us feel safer.
Nicole Miller
5/5.0
13, Aug 2024
Reliable Cameras for Everyday Use
I?ve been using Arlo for over two years now and the overall experience has been really good. The cameras are easy to install and connect to the app without too much hassle. The picture quality is excellent during the day and decent enough at night. I like how I can check in on my home while traveling, which gives me a sense of safety. The notifications are generally accurate, though occasionally delayed, but that?s minor compared to the peace of mind it provides. Battery life is better than I expected. Overall, it feels like a product I can rely on for long term security.
Nicholas Kowalski
5/5.0
10, Aug 2024
Worth the Investment
I hesitated at first because of the cost, but honestly, Arlo has been worth every penny. The cameras are sturdy, and the video looks sharp day or night. The two-way audio feature has come in handy more than once. I use it daily and it works as expected. I?d definitely recommend it to friends or family.
Nevaeh Stone
5/5.0
06, Aug 2024
Trustworthy Security
I trust Arlo to keep my property safe. The coverage is wide enough that I only needed a few cameras to cover the front and back. It?s nice that I don?t have to mess with wires. The app feels intuitive and reliable, and it even works well on my tablet. Really happy with this system.
Nathan Schmidt
4/5.0
03, Aug 2024
Peace of Mind
Arlo gives me peace of mind at night. I live in a quiet neighborhood but still wanted extra security. The cameras show clear images, and I like being able to go back and view older clips easily. I had some trouble with WiFi at first, but once I sorted that out, everything worked smoothly.
Natalie Singh
5/5.0
28, Jul 2024
Smooth Experience
From unboxing to setup, the whole Arlo experience was smooth. The design of the cameras is modern, and they don?t stand out too much outside the house. I really enjoy the smart notifications?it?s not overly sensitive but still alerts me when it matters. The subscription plan is reasonable for what it offers. Overall, very satisfied.
Morgan Clark
5/5.0
22, Jul 2024
Very Convenient
Having Arlo has been convenient for keeping tabs on deliveries and visitors. I travel for work, so being able to check my phone anytime helps a lot. The cameras capture clear video, and I love the motion detection. I had one false alert with shadows, but otherwise it?s been accurate. Very happy with this purchase.
Molly Dubois
4/5.0
18, Jul 2024
Dependable Cameras
After months of use, I can say the Arlo cameras have been dependable. Battery life is decent, and I only need to recharge every couple of months. The picture quality is consistent, and the app updates have made it even smoother to use. Minor lag sometimes, but nothing major. Definitely a solid home security solution.
Miles Davies
5/5.0
12, Jul 2024
Great Outdoor Option
I?ve used other cameras before, but Arlo feels more durable for outdoor use. They hold up well against rain and heat. The wide-angle lens covers a lot more space, which means fewer blind spots. It?s easy to check the recordings, and I haven?t had connectivity drops yet. Overall, it?s been working out better than I hoped.
Mila Adebayo
5/5.0
10, Jul 2024
Perfect for Families
We got Arlo cameras mainly for our kids? safety, and they?ve been amazing. I can check in when they get home from school and make sure everything is fine. The cameras cover the yard, porch, and driveway, so I feel a lot more secure. The app is quick to load, which is important when I?m at work.
Mia Thompson
4/5.0
05, Jul 2024
Helpful Notifications
The notifications have been really useful in keeping an eye on activity around my house. I like that I can fine-tune the sensitivity so I?m not bombarded with alerts. The image quality is better than I expected, and the night mode works fairly well. A few minor hiccups, but overall a positive experience with Arlo.
Megan Wright
5/5.0
03, Jul 2024
Nice App Features
What I like most about Arlo is the app. It?s very user-friendly and lets me adjust settings without confusion. I also appreciate being able to view recorded clips instantly. The cameras themselves look sleek and blend well outside my house. No issues with connectivity so far, and the video quality really stands out.
Maya Patel
5/5.0
29, Jun 2024
Easy Setup
Setting up Arlo cameras was surprisingly quick. I?m not the most tech-savvy person, but the instructions were straightforward. I had everything running in less than an hour. I use it mostly for watching the front porch, and it?s caught every package delivery so far. Overall, I find it reliable and easy to manage.
Mason Johnson
4/5.0
23, Jun 2024
Good Home Security
Arlo has been a solid addition to my home. The cameras were easy to set up, and I like that they?re wireless so I didn?t need to drill holes. The alerts work fine most of the time, though sometimes they miss small movements. Still, I feel safer having them. Definitely worth it for basic home protection.
Marissa Rossi
4/5.0
18, Jun 2024
Clear Footage
The clarity on these cameras is better than I expected. Daytime video is sharp and the night vision is clear enough to recognize faces. The app took me a little while to figure out, but once I got used to it, managing recordings became much easier. Happy with the purchase so far.
Mark Rodriguez
5/5.0
15, Jun 2024
Great for Travel
I bought Arlo cameras because I travel often, and they?ve been a lifesaver. I can log in from anywhere and check on things. The battery life is decent, and recharging isn?t a hassle. I really like the two-way audio feature, especially to talk to delivery people. Feels reassuring to have them installed around my property.
Maria Thomas
5/5.0
13, Jun 2024
Reliable Cameras
I?ve had my Arlo setup for almost a year, and honestly, it?s been very dependable. The app is simple to use and I can check my home anytime, even when traveling. The video quality is crisp both day and night. Sometimes notifications are a bit delayed, but overall it gives me peace of mind knowing my home feels more secure.
Marcus Green
2/5.0
08, Jun 2024
Mixed feelings overall
I?ve had good moments where the system works fine, but then long stretches where it frustrates me. Battery issues, app glitches, and unreliable alerts all add up. It?s not completely useless, but it?s far from dependable. I keep hoping updates will fix things, but so far, it?s been a mixed experience.
Madeline White
1/5.0
29, May 2024
Not worth the stress
Between setup problems, app bugs, and constant subscription pushes, this has been more stressful than it?s worth. I wanted peace of mind, but instead I got another thing to manage. It?s too much hassle for something that should be simple. I?d honestly tell people to consider alternatives before committing.
Mackenzie Wilson
2/5.0
20, May 2024
Trouble with WiFi
Even with strong internet, my Arlo cameras keep disconnecting randomly. I?ve had to reset them more times than I can count. Makes me worry about what happens when I?m not home. It?s not something I can fully rely on. Works sometimes, but security shouldn?t be ?sometimes.?
Luke Sanchez
3/5.0
18, May 2024
Decent but overpriced
The cameras aren?t bad, but the whole package is just overpriced. Once you factor in subscriptions and accessories, you?re spending way more than you planned. For that kind of money, the product should be flawless, but it?s not. That makes it hard to recommend even though it does the basics okay.
Lucy Miller
2/5.0
12, May 2024
App feels outdated
The app looks and feels clunky compared to other modern apps. It?s not very intuitive, and finding certain settings takes ages. Security systems should be simple and quick to use, not frustrating. Cameras are decent, but the app really brings down the whole experience.
Logan Cooper
3/5.0
06, May 2024
Works but unreliable alerts
The system does technically work, but the alerts are not reliable enough. Sometimes it?s instant, other times delayed by ages. That unpredictability makes it hard to trust. For the money spent, I was hoping for something more polished. It?s not terrible, but definitely not the best either.
Lillian Bell
2/5.0
04, May 2024
Solar panel didn?t help
I tried using the solar panel so I wouldn?t have to recharge the battery as much, but it barely made a difference. The camera still dies faster than expected. Spent extra money thinking it would help, but honestly, it was a waste. Feels like it was oversold in the marketing.
Liam Davis
1/5.0
28, Apr 2024
Constant upselling
It feels like every time I use the app, they?re trying to get me to buy something else?whether it?s a new subscription or an accessory. It?s frustrating when you?ve already spent a lot on the kit. It should focus on being a security system, not a marketing platform.
Leo Sullivan
2/5.0
25, Apr 2024
Night mode isn?t great
Night mode is very inconsistent. Sometimes you can see clearly, other times it?s just a black blur. For something advertised as great in all light conditions, I expected more. It?s fine during the day but I need reliability at night too. Not really giving me that confidence at the moment.
Leah Coleman
3/5.0
16, Apr 2024
Too many updates needed
It feels like the app needs updating constantly. Every time I try to view footage, there?s another update blocking me. I get keeping things fresh, but it?s overkill. Sometimes it even breaks features after the update. A bit tiring when you just want the cameras to work without hassle.
Layla Peterson
2/5.0
13, Apr 2024
Recording sometimes fails
Had a couple of instances where the camera just didn?t record at all even though there was clear motion. Makes you wonder what else it might have missed. For a product meant to protect your home, that?s not acceptable. It?s fine when it works, but it doesn?t always do that.
Lauren Sanders
3/5.0
10, Apr 2024
Okay but not consistent
Works fine some days, then randomly fails to pick up obvious movement. There doesn?t seem to be consistency, which makes me question its reliability. The app could be smoother too. It?s not the worst, but for security equipment, I really wanted something that works the same every time.
Landon Bennett
2/5.0
05, Apr 2024
Hard to recharge batteries
The batteries don?t last as long as advertised and recharging is inconvenient. You have to take the whole camera down each time, which is a hassle if it?s mounted outside. I didn?t realise how annoying this would be until after I set everything up. A real pain long-term.
Kylie Watson
3/5.0
02, Apr 2024
Picture okay, sound awful
The video picture is fine most of the time, but the sound is almost useless. Very muffled and hard to make out words. I bought it partly for two-way audio, but it?s not reliable. Ended up not even using that feature anymore. A bit of a let-down overall.
Khloe Brooks
2/5.0
27, Mar 2024
Doesn?t integrate well
I thought it would integrate smoothly with my smart home devices, but it?s been a pain. Alexa doesn?t always connect, and sometimes the feed won?t show up on my smart display. Feels like they advertise it as seamless when it?s really hit and miss. I expected much better compatibility.
Kevin Gray
1/5.0
24, Mar 2024
Returned after two weeks
I ended up returning my kit after two weeks. Cameras wouldn?t stay online, app was buggy, and nothing felt smooth. I just didn?t have the patience to keep messing with it. Might work better for others, but for me, it was more stress than security.
Kennedy Barnes
2/5.0
18, Mar 2024
Subscription is confusing
The different subscription tiers are too complicated. I wasn?t even sure what I was paying for anymore. Features that should be standard are locked behind extra fees. It feels like they designed it to be confusing so you end up spending more than you planned. Not impressed with that approach.
Reese Dubois
2/5.0
15, Mar 2024
Mounts feel flimsy
The cameras themselves are fine, but the mounts feel cheap and don?t hold well. I?ve had one fall off outside during heavy wind. For the price I paid, I expected something sturdier. It makes me nervous about long-term durability, especially with changing weather conditions.
Reid Davies
3/5.0
10, Mar 2024
Delayed notifications
Motion alerts don?t come instantly. Sometimes I get them 5 minutes later, sometimes not at all. By then, whatever happened has already passed. The idea of real-time alerts doesn?t really work if they?re so delayed. It feels unreliable when the whole point of security is knowing what?s happening right away.
Rowan Schmidt
2/5.0
08, Mar 2024
Connection drops constantly
The cameras keep going offline for no reason. I have good WiFi, but every other day at least one of them drops connection and I have to reset it. Not great if you?re away from home. It?s frustrating when you want consistent monitoring, but instead spend time troubleshooting.
Rhett Gupta
3/5.0
03, Mar 2024
Doesn?t always capture motion
Sometimes it misses people walking right past the camera, which is the main thing it?s supposed to do. I don?t know if it?s the sensitivity or software, but it?s not reliable enough. Works maybe 70% of the time, which is better than nothing, but not reassuring when you expect security.
Raya Diallo
1/5.0
28, Feb 2024
Customer service is poor
Tried to get help when one of my cameras stopped syncing, and it was a complete nightmare. Endless emails back and forth with no real solution. At one point I just gave up. The support team doesn?t seem very interested once they?ve already sold you the product. Not a good experience.
Quinn Kumar
2/5.0
22, Feb 2024
Camera quality drops at night
During the day, the video looks fine, but at night it?s really blurry and grainy. I bought these for peace of mind after dark, so that?s been a disappointment. I can?t rely on the footage if something happens in low light. Feels like a big gap in the product quality.
Piper Sanchez
2/5.0
16, Feb 2024
Expensive for what you get
Honestly, for the price, I expected better. The cameras look decent but the reliability is questionable. Sometimes they don?t record when there?s motion, and other times they record nothing important. Add the subscription cost on top, and it feels like too much money for something that doesn?t work consistently.
Parker Singh
3/5.0
11, Feb 2024
Cloud service too pushy
The cameras are okay, but I hate how the system keeps pushing the paid cloud service. Without it, you lose half the features. Feels like you?re buying into hardware that?s only half-functional unless you keep paying. I just wanted reliable security without constant upsell messages popping up in the app.
Naomi Wong
1/5.0
09, Feb 2024
Too many false alerts
Every time a tree moves or a cat walks by, I get a notification. It?s constant and really annoying. Adjusting settings hasn?t helped much. I?d prefer it only alerted me when there?s an actual person, not just random movement. Makes me want to turn the whole system off sometimes.
Nolan Patel
2/5.0
03, Feb 2024
Setup was a nightmare
Everyone said installation was easy, but I found it really fiddly. The instructions weren?t clear, and pairing the devices took multiple attempts. When it finally worked, it felt like luck rather than design. I eventually got it going, but honestly, I wouldn?t call it simple or user friendly at all.
Malia Lewis
3/5.0
26, Jan 2024
App glitches a lot
The app is very hit and miss. Sometimes it shows live feed, sometimes it just hangs. Notifications are delayed or don?t come through at all, which defeats the whole point of having a security system. The cameras themselves are fine, but the app really needs a proper update to fix these issues.
Myles Rao
2/5.0
16, Jan 2024
Battery drains too fast
I thought the batteries would last for months, but I?m constantly recharging them. It?s annoying when I need the camera most and the battery has died again. The system is not useless, but it makes me worry if it will actually record when something important happens. Not what I expected.
Maeve Gallagher
2/5.0
13, Jan 2024
Frustrated with subscription fees
The cameras work okay, but the subscription keeps creeping up every year. It feels like you?re locked into paying more just to keep basic features working. The hardware itself is fine, but I don?t like being tied down to monthly payments that weren?t so expensive when I first signed up.
Mason Malik
2/5.0
07, Jan 2024
Mixed feelings overall
I?ve had good moments where the system works fine, but then long stretches where it frustrates me. Battery issues, app glitches, and unreliable alerts all add up. It?s not completely useless, but it?s far from dependable. I keep hoping updates will fix things, but so far, it?s been a mixed experience.
Madison Cooper
1/5.0
05, Jan 2024
Not worth the stress
Between setup problems, app bugs, and constant subscription pushes, this has been more stressful than it?s worth. I wanted peace of mind, but instead I got another thing to manage. It?s too much hassle for something that should be simple. I?d honestly tell people to consider alternatives before committing.
Leo Wagner
2/5.0
04, Jan 2024
Trouble with WiFi
Even with strong internet, my Arlo cameras keep disconnecting randomly. I?ve had to reset them more times than I can count. Makes me worry about what happens when I?m not home. It?s not something I can fully rely on. Works sometimes, but security shouldn?t be ?sometimes.?
Layla Kim
3/5.0
29, Dec 2023
Decent but overpriced
The cameras aren?t bad, but the whole package is just overpriced. Once you factor in subscriptions and accessories, you?re spending way more than you planned. For that kind of money, the product should be flawless, but it?s not. That makes it hard to recommend even though it does the basics okay.
Logan Bhatt
2/5.0
23, Dec 2023
App feels outdated
The app looks and feels clunky compared to other modern apps. It?s not very intuitive, and finding certain settings takes ages. Security systems should be simple and quick to use, not frustrating. Cameras are decent, but the app really brings down the whole experience.
Leslie Wilson
3/5.0
21, Dec 2023
Works but unreliable alerts
The system does technically work, but the alerts are not reliable enough. Sometimes it?s instant, other times delayed by ages. That unpredictability makes it hard to trust. For the money spent, I was hoping for something more polished. It?s not terrible, but definitely not the best either.
Lincoln Taylor
2/5.0
18, Dec 2023
Solar panel didn?t help
I tried using the solar panel so I wouldn?t have to recharge the battery as much, but it barely made a difference. The camera still dies faster than expected. Spent extra money thinking it would help, but honestly, it was a waste. Feels like it was oversold in the marketing.
Laila Johnson
1/5.0
17, Dec 2023
Constant upselling
It feels like every time I use the app, they?re trying to get me to buy something else?whether it?s a new subscription or an accessory. It?s frustrating when you?ve already spent a lot on the kit. It should focus on being a security system, not a marketing platform.
Landon Reddy
2/5.0
09, Dec 2023
Night mode isn?t great
Night mode is very inconsistent. Sometimes you can see clearly, other times it?s just a black blur. For something advertised as great in all light conditions, I expected more. It?s fine during the day but I need reliability at night too. Not really giving me that confidence at the moment.
Kinsley Fitzgerald
3/5.0
06, Dec 2023
Too many updates needed
It feels like the app needs updating constantly. Every time I try to view footage, there?s another update blocking me. I get keeping things fresh, but it?s overkill. Sometimes it even breaks features after the update. A bit tiring when you just want the cameras to work without hassle.
Kyle Abraham
2/5.0
01, Dec 2023
Recording sometimes fails
Had a couple of instances where the camera just didn?t record at all even though there was clear motion. Makes you wonder what else it might have missed. For a product meant to protect your home, that?s not acceptable. It?s fine when it works, but it doesn?t always do that.
Kennedy Jackson
3/5.0
28, Nov 2023
Okay but not consistent
Works fine some days, then randomly fails to pick up obvious movement. There doesn?t seem to be consistency, which makes me question its reliability. The app could be smoother too. It?s not the worst, but for security equipment, I really wanted something that works the same every time.
Jordan Menon
2/5.0
23, Nov 2023
Hard to recharge batteries
The batteries don?t last as long as advertised and recharging is inconvenient. You have to take the whole camera down each time, which is a hassle if it?s mounted outside. I didn?t realise how annoying this would be until after I set everything up. A real pain long-term.
Jade O'Malley
3/5.0
15, Nov 2023
Picture okay, sound awful
The video picture is fine most of the time, but the sound is almost useless. Very muffled and hard to make out words. I bought it partly for two-way audio, but it?s not reliable. Ended up not even using that feature anymore. A bit of a let-down overall.
Jeremy Chopra
2/5.0
12, Nov 2023
Doesn?t integrate well
I thought it would integrate smoothly with my smart home devices, but it?s been a pain. Alexa doesn?t always connect, and sometimes the feed won?t show up on my smart display. Feels like they advertise it as seamless when it?s really hit and miss. I expected much better compatibility.
Joanna Stone
1/5.0
08, Nov 2023
Returned after two weeks
I ended up returning my kit after two weeks. Cameras wouldn?t stay online, app was buggy, and nothing felt smooth. I just didn?t have the patience to keep messing with it. Might work better for others, but for me, it was more stress than security.
Jeffrey Agarwal
2/5.0
01, Nov 2023
Subscription is confusing
The different subscription tiers are too complicated. I wasn?t even sure what I was paying for anymore. Features that should be standard are locked behind extra fees. It feels like they designed it to be confusing so you end up spending more than you planned. Not impressed with that approach.
Jasmine Chen
2/5.0
22, Oct 2023
Mounts feel flimsy
The cameras themselves are fine, but the mounts feel cheap and don?t hold well. I?ve had one fall off outside during heavy wind. For the price I paid, I expected something sturdier. It makes me nervous about long-term durability, especially with changing weather conditions.
Ian Ndungu
3/5.0
16, Oct 2023
Delayed notifications
Motion alerts don?t come instantly. Sometimes I get them 5 minutes later, sometimes not at all. By then, whatever happened has already passed. The idea of real-time alerts doesn?t really work if they?re so delayed. It feels unreliable when the whole point of security is knowing what?s happening right away.
Iris Rodriguez
2/5.0
12, Oct 2023
Connection drops constantly
The cameras keep going offline for no reason. I have good WiFi, but every other day at least one of them drops connection and I have to reset it. Not great if you?re away from home. It?s frustrating when you want consistent monitoring, but instead spend time troubleshooting.
Hayden Iyer
3/5.0
04, Oct 2023
Doesn?t always capture motion
Sometimes it misses people walking right past the camera, which is the main thing it?s supposed to do. I don?t know if it?s the sensitivity or software, but it?s not reliable enough. Works maybe 70% of the time, which is better than nothing, but not reassuring when you expect security.
Hailey Kowalski
1/5.0
25, Sep 2023
Customer service is poor
Tried to get help when one of my cameras stopped syncing, and it was a complete nightmare. Endless emails back and forth with no real solution. At one point I just gave up. The support team doesn?t seem very interested once they?ve already sold you the product. Not a good experience.
Harrison Gupta
2/5.0
17, Sep 2023
Camera quality drops at night
During the day, the video looks fine, but at night it?s really blurry and grainy. I bought these for peace of mind after dark, so that?s been a disappointment. I can?t rely on the footage if something happens in low light. Feels like a big gap in the product quality.
Gwyneth Ndlovu
2/5.0
11, Sep 2023
Expensive for what you get
Honestly, for the price, I expected better. The cameras look decent but the reliability is questionable. Sometimes they don?t record when there?s motion, and other times they record nothing important. Add the subscription cost on top, and it feels like too much money for something that doesn?t work consistently.
Graham Joshi
3/5.0
10, Sep 2023
Cloud service too pushy
The cameras are okay, but I hate how the system keeps pushing the paid cloud service. Without it, you lose half the features. Feels like you?re buying into hardware that?s only half-functional unless you keep paying. I just wanted reliable security without constant upsell messages popping up in the app.
Georgia Lee
1/5.0
04, Sep 2023
Too many false alerts
Every time a tree moves or a cat walks by, I get a notification. It?s constant and really annoying. Adjusting settings hasn?t helped much. I?d prefer it only alerted me when there?s an actual person, not just random movement. Makes me want to turn the whole system off sometimes.
Finnigan Moreau
2/5.0
30, Aug 2023
Setup was a nightmare
Everyone said installation was easy, but I found it really fiddly. The instructions weren?t clear, and pairing the devices took multiple attempts. When it finally worked, it felt like luck rather than design. I eventually got it going, but honestly, I wouldn?t call it simple or user friendly at all.
Peter Clarke
3/5.0
25, Aug 2023
App glitches a lot
The app is very hit and miss. Sometimes it shows live feed, sometimes it just hangs. Notifications are delayed or don?t come through at all, which defeats the whole point of having a security system. The cameras themselves are fine, but the app really needs a proper update to fix these issues.
Colin Harris
2/5.0
18, Aug 2023
Battery drains too fast
I thought the batteries would last for months, but I?m constantly recharging them. It?s annoying when I need the camera most and the battery has died again. The system is not useless, but it makes me worry if it will actually record when something important happens. Not what I expected.
Henry Brown
2/5.0
09, Aug 2023
Frustrated with subscription fees
The cameras work okay, but the subscription keeps creeping up every year. It feels like you?re locked into paying more just to keep basic features working. The hardware itself is fine, but I don?t like being tied down to monthly payments that weren?t so expensive when I first signed up.
Amrita Singh
3/5.0
01, Aug 2023
Okay but some things are slipping
Honestly, still does what I need, but there are some quirks. Notifications sometimes don?t show up, or movement doesn?t get caught reliably. It?s still decent, but I?m a bit worried about those inconsistencies creeping in. I?ll likely stick a bit longer, but definitely keeping an eye on whether it stays dependable.
Sophie Green
1/5.0
27, Jul 2023
Found it poor?maybe try something else
For me, it?s been poor. One camera?s blurry, subscription keeps rising, the base station setup isn?t my fav? feels a bit misleading sometimes. I?m thinking I?d go for something else next time. Not a great match for what I wanted?but I know others love it?so maybe just a mismatch for my setup.
Peter Clarke
1/5.0
26, Jul 2023
Hard to recommend?had issues
Honestly, I?ve had rough experiences. Had a third-party call centre billing mess that left me frustrated?felt like I was shackled to a service I didn?t fully agree to. Paid loads upfront and felt stuck. Ultimately, haven?t been able to recommend Arlo to others because of that. Wish I?d had a smoother ride.
Lucy Fern?ndez
4/5.0
19, Jul 2023
System works pretty good
Running about four cams and it works pretty good overall. Nothing flash, just dependable coverage when I need it. Occasionally the app lags or a notification arrives late, but for normal use it?s fine?catches motion, records stuff. Not perfect, but meets my needs, so that?s enough for me.
Benjamin Wright
5/5.0
13, Jul 2023
Superb service on all fronts
From cameras to billing, I?ve gotta say the service has been superb?from house setup to building coverage. No rough edges. Everything?s smooth, reliable, and the support folks are actually helpful. Doesn?t feel like one of those faceless tech systems. So big kudos for solid, all-round customer experience.
David Li
5/5.0
05, Jul 2023
Thorough installation, top security service
Had Arlo set up in Spain for our property and installation was beyond thorough?what exactly we needed nailed down. Cameras outside installed sharpish, system explained properly, and the security team gets back to you in seconds if alarm trips. I sleep easier knowing they?re on the other end. Top service, really.
Charlotte Hayes
5/5.0
24, Jun 2023
Excellent, all around
Been using about five cameras for over four years now, and they?re still performing?reliable stuff. Pretty impressed with the customer support too. Overall experience is just excellent all around. I wasn?t expecting everything to last this long, so major props for that longevity and consistency.
Harrison Morris
4/5.0
12, Jun 2023
It works!
You know, basically?it works! Gives me that extra layer of security I was looking for. Simple to get running and dependable so far. Don?t get me wrong, there?s room for improvement (app could be smoother), but at the end of the day it does the job?so happy to give it a solid 4.
Aubree Moore
5/5.0
07, Jun 2023
Feeling secure at home
Arlo has literally been the best thing we ever did for home safety. We?ve got more than one system, and it just adds peace of mind. Only quirky thing is spiders sometimes make webs in front of the lens?cute but annoying. Other than that, feeling safer at home and that?s the main thing.
Vincent Stewart
4/5.0
05, Jun 2023
Great product, just minor improvements
Pretty happy with the product?it works generally well and did exactly what we needed. Great value for what it offers, and customer service has been exceptional. Only reason I'm not dishing out 5 stars is there's a couple of features that could be smoother or sharper?but still, overall, solid and decent value.
Natalia King
5/5.0
29, May 2023
Everything works perfectly
Honestly, the system's been rock solid. Everything works perfectly?which is all you really want, right? Only hiccup is tried to bump to an annual plan and had a bit of trouble with contact, but overall?I?m still happy. Cameras are responsive, app is okay-ish, and feels tidy knowing it does what it promises.
Grant Howard
5/5.0
26, May 2023
Battery life improved big time
I upgraded from my older system to newer units and wow, battery life has leapt forward?now much better without a base station. Might even liven it up with solar panel additions next. Still easy to use and dependable. Kinda reminds me why I chose Arlo in the first place?it just gets better.
Eliana Lewis
5/5.0
18, May 2023
Been using Arlo for years
I?ve had Arlo for yonks?years, actually?and still going strong. Love it more with every year that passes. It?s like an old reliable mate. Cameras stay solid, software hasn?t glitched horribly, and it?s given me peace of mind for ages. If you?re thinking long term, it?s holding up extra well.
Bryce Allen
5/5.0
16, May 2023
Great coverage, front and back
My Arlo setup covers both front and back of the house really well?no blind spots. Managed to arrange cams just right, and everything?s been firing on all cylinders. Feels like a decent investment for the extra layer of safety it gives. Simple, effective, and I sleep easier knowing it?s watching things.
Maya Long
5/5.0
11, May 2023
Super easy setup plus remote access!
Setting up the cameras and video doorbell was ridiculously easy. I don?t even need wires! The software is smooth, and being able to check footage remotely is so reassuring when I?m away. Can share access with family too. Subscription helps, but honestly the peace of mind alone makes it worth it.
Levi Baker
5/5.0
03, May 2023
Reliable and withstands all weather
My external Arlo cams have handled brutal heat, rain, even random storms without missing a beat. Strong and robust for sure, with consistently clear pics, even under weird lighting. No fuss. If you?re worried about weather messing with your setup, these seem to shrug it off pretty well?hats off to the hardware design here.
Eva White
5/5.0
01, May 2023
Amazing system for gradual upgrades
Arlo gave me the chance to start simple and add bits over time?and that?s just what I did. Perfect for someone who doesn?t wanna splurge at once. Everything meshes together well, and the system has felt rock-solid. It?s amazing how I can just keep adding sensors or cams and it just works. Love that flexibility.
Carson Kelly
4/5.0
28, Apr 2023
Easy to install and use
These Arlo cameras were an absolute breeze to install and the app is pretty intuitive. Took me maybe 10 minutes switching them on and placing them where I wanted. They?ve been doing exactly what I need. only downside is some minor app quirk now and then, but overall, makes me feel more secure and it?s a thumbs-up.
Gianna Thomas
5/5.0
26, Apr 2023
Spotlight cams are brilliant
I recently got the Arlo Essential Spotlight cameras and, blimey, they?re brilliant. Super happy with them. They catch everything with good detail, and night shots are surprisingly clear. Installation was easy. It?s nice feeling like your home?s actually watched over without hassle. Definitely a solid purchase for peace of mind.
Luke Hall
5/5.0
07, Apr 2023
Once all set, it?s wonderful
Finally got all my Arlo cameras setup?and once they were, I?m honestly really chuffed. The pics are crisp, setup was smoother than expected, and the support was solid too. I?m not a tech expert, so this ?just works? experience means a lot. No regrets. Super pleased with how reliable it?s been overall!
Arlo Security | United Kingdom
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United States
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arlo.com/en_gb
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