American Federal Coin & Bullion
3.57/5.0
Grace White
5/5.0
26, Oct 2025
Excellent Guidance
The representatives were extremely helpful in guiding me through my purchase. They explained shipping options, insurance, and fees thoroughly. Payment was simple, and the order arrived on time, securely packaged. Coins were exactly as described. The transparency and professionalism of the team made the entire process stress-free. Overall, I am very satisfied and would recommend this company to others. Their attention to detail and focus on customer understanding ensures a positive buying experience, especially for first-time investors or those less familiar with precious metals purchases.
Jasper Moore
4/5.0
13, Oct 2025
Smooth Transaction
My order went smoothly from start to finish. The staff were friendly, explained details well, and responded promptly to questions. Payment was easy, and shipping was secure. The coins arrived on time and in perfect condition. Though updates could have been slightly more frequent, the overall experience was positive. I felt informed and comfortable throughout the purchase. American Federal?s professionalism and transparency gave me confidence in this investment. I would consider using them again for future orders and recommend them to anyone looking for a reliable and knowledgeable dealer.
Ivy Anderson
5/5.0
30, Sep 2025
Reliable and Knowledgeable
Dealing with American Federal was worry-free. Staff provided clear explanations about bullion types and helped me make informed decisions. Payment and shipping were simple, and the coins arrived securely packaged and in excellent condition. I appreciated the attention to detail and timely communication, which made the purchase seamless. Their knowledgeable and professional approach made me confident in both the product and the company. Overall, I?m very satisfied with this experience and would gladly recommend them to others seeking trustworthy guidance when buying precious metals.
Finn Williams
4/5.0
17, Sep 2025
Positive First Purchase
My first experience buying coins with American Federal was reassuring. The staff patiently answered questions and explained the process thoroughly. Payment went smoothly, and shipping was timely and secure. Coins arrived exactly as expected. While the process could be slightly faster in terms of updates, I still felt confident throughout. Overall, it was a positive introduction to investing with this company. Their professionalism and transparency made a good impression, and I would likely purchase again knowing the service and product quality are reliable.
Ella Johnson
5/5.0
04, Sep 2025
Excellent Transparency
I appreciated the transparency throughout my purchase. The team explained fees, delivery timelines, and insurance clearly before I placed my order. Payment was smooth, and shipping updates kept me informed. The coins arrived in perfect condition, exactly as advertised. Their professionalism and clear communication gave me confidence in the investment. It?s rare to find a company so attentive to customer concerns and details. Overall, this experience was highly satisfactory. I would recommend American Federal to anyone looking for a reliable, trustworthy dealer who prioritizes honesty and clear information during transactions.
Jude Scott
4/5.0
22, Aug 2025
Helpful and Efficient
Buying silver bars from this company was straightforward. Staff were helpful in explaining the options, and the order process was easy. Shipping took a little longer than expected, but the team kept me updated along the way. The coins arrived securely and matched the descriptions perfectly. The pricing felt reasonable considering the level of service and guidance provided. I felt supported throughout the purchase and reassured about the transaction. Overall, a positive experience. I would use their services again, confident that my purchase would be handled professionally and transparently from start to finish.
Willow Taylor
5/5.0
09, Aug 2025
Quick and Reliable
Purchasing gold coins was easier than expected thanks to American Federal. The staff guided me patiently through the process and answered all questions thoroughly. Payment was simple, shipping was prompt, and the coins arrived in excellent condition. Communication was consistent, making me feel valued as a customer. Their professionalism and attention to detail made the entire transaction seamless and trustworthy. Overall, I?m very satisfied and confident I?ll continue buying from them in the future. The company clearly prioritizes customer satisfaction and product integrity, which is exactly what I wanted when making this investment.
Kai Bell
4/5.0
27, Jul 2025
Trustworthy and Clear
My order of silver bullion was handled smoothly. The staff were approachable and knowledgeable, explaining details about shipping, insurance, and delivery timelines. Payment was easy, and the coins arrived as expected, securely packaged. While the shipping took slightly longer than estimated, updates were provided, which helped. Overall, I felt the company was trustworthy and straightforward. Their guidance and communication gave me confidence, making the process stress-free. I would likely use them again for future purchases and recommend them to others seeking a reputable dealer with reliable service.
Sophie Foster
5/5.0
14, Jul 2025
Professional and Helpful
I was impressed by the professionalism of American Federal. Every interaction was courteous, and staff patiently explained all options without pressure. Payment and shipping were straightforward, and the coins arrived securely packaged. Transparency in pricing and process was clear, which helped build trust. It?s reassuring to work with a company that values honesty and customer education. Overall, a very positive experience. I felt confident in my investment and appreciated the guidance provided. I would not hesitate to recommend them to others looking for a reliable, professional precious metals dealer.
Nolan Lopez
3/5.0
01, Jul 2025
Good Overall
Buying coins here was a decent experience. The website was easy to navigate, and ordering didn?t take long. Shipping was slightly slower than expected, but the coins arrived safely and in good condition. Customer service was polite, though responses could have been faster. Pricing seemed fair for the quality. Overall, I?m satisfied, but there?s room for improvement in communication speed. Still, the product itself met expectations, and I would consider purchasing again if the process were a bit more streamlined and responsive.
Clara Hamilton
5/5.0
18, Jun 2025
Excellent Service
My experience with American Federal exceeded expectations. The representatives were patient and helpful, providing detailed guidance on bullion versus collectible coins. I felt informed and confident in my choices. Shipping was prompt and packaging secure, and the coins were exactly as advertised. It?s refreshing to work with a company that prioritizes transparency and customer care. Every question I had was answered professionally, and follow-up ensured satisfaction. Overall, I trust them for future purchases. Their dedication to clear communication and quality products made this transaction worry-free and satisfying from start to finish.
Flynn Russell
4/5.0
05, Jun 2025
Clear and Reliable
The team at American Federal made my gold coin purchase simple. Everything from selecting products to final delivery was explained clearly. Communication was consistent, and I appreciated the updates during shipping. The coins arrived securely packaged and exactly as listed. While the pricing wasn?t the lowest, I valued the professionalism and reliability of the company. For first-time buyers like me, that kind of guidance is priceless. Overall, it was a positive experience that gave me confidence in investing with this company again. I would recommend their service to others looking for trustworthy dealers.
Sadie Garcia
5/5.0
23, May 2025
Smooth and Easy
Purchasing silver coins from American Federal was surprisingly smooth. The staff explained each step clearly and answered my questions without rushing. Payment options were straightforward, and shipping was quick and secure. The coins arrived in perfect condition, exactly as described. Overall, I felt comfortable throughout the process. Their professional approach gave me confidence in the purchase and made me feel valued as a customer. I would gladly buy from them again, knowing the entire transaction is handled responsibly and securely. Reliability and clarity were exactly what I was hoping for.
Owen Turner
1/5.0
10, May 2025
Disorganized Process
The process felt disorganized. Each interaction with staff gave slightly different information. Shipping delays and vague updates left me anxious about the order. The coins were fine, but the overall handling reduced my confidence in the company.
Autumn Baker
2/5.0
27, Apr 2025
Not Transparent
I wasn?t given clear information about costs and timelines upfront. Had I known, I might have made a different decision. While the product arrived safely, the lack of transparency created unnecessary stress.
Leo Wright
1/5.0
14, Apr 2025
Frustrating Experience
Overall, the experience was frustrating. Communication lagged, shipping was delayed, and I had to chase answers myself. The coins were correct and undamaged, but the process overshadowed the product. Customer care needs improvement.
Hazel Edwards
2/5.0
01, Apr 2025
Confusing Timeline
I was given multiple shipping dates, none of which matched reality. Waiting for nearly three weeks without proper updates caused stress. The coins themselves were fine, but the timeline inconsistency was disappointing and felt unprofessional for a reputable company.
Brooks Allen
1/5.0
19, Mar 2025
Hard to Reach
It was difficult to reach someone when I had questions. Calls went unanswered or left me on hold for too long. Eventually, my order arrived, but the lack of accessibility made the process unnecessarily stressful. A more responsive team would improve confidence.
Ruby Davies
2/5.0
06, Mar 2025
Unexpected Fees
Extra charges appeared after I thought the price was final. That surprised me and felt misleading. Shipping was slower than expected too, and I didn?t feel fully informed. The coins were fine, but the overall experience left me questioning the value.
Wyatt Miller
1/5.0
21, Feb 2025
Poor Communication
I kept waiting for updates that never came. When I reached out, answers were vague or inconsistent. The coins arrived fine, but the lack of clear communication made the process frustrating. Better follow-up and clarity would make this experience more comfortable for customers.
Violet Thompson
2/5.0
08, Feb 2025
Unclear Instructions
The ordering instructions were confusing, and I wasn?t sure how to complete payment properly. Customer service eventually clarified, but it added unnecessary stress. Coins arrived as expected, but the initial process could be much smoother and easier for first-time buyers.
Ella Martinez
1/5.0
26, Jan 2025
Took Too Long
Shipping took far longer than promised, and I wasn?t updated about the delay. It caused unnecessary stress, even though the coins arrived safely. Clear communication would have made the experience much better. For an investment company, I expected more professionalism and transparency throughout the process.
Ethan Brown
2/5.0
13, Jan 2025
Slow Response
Customer service was slow to respond to my questions, which made the order process stressful. I had to follow up multiple times to get basic updates. While the coins themselves were fine, the delays and lack of clear communication left me frustrated. I expected more timely service for the amount I spent.
Camila Garcia
2/5.0
31, Dec 2024
Stressful and Unclear
From start to finish, this purchase caused more stress than it should have. The order process was confusing, with unclear instructions about payment and fees. After I finally completed the purchase, communication was inconsistent at best. Days went by without updates, and I had to keep following up myself. Shipping took much longer than originally stated, and no one ever reached out to explain. While the coins eventually arrived and were authentic, the journey to get them wasn?t smooth. Buying precious metals should feel secure, not uncertain. I didn?t feel like I had the clarity or reassurance I expected from a company in this industry. Overall, it was a negative experience, not because of the product, but because of the way everything else was handled. Unless they improve communication and reliability, I don?t see myself returning for another purchase in the future.
Noah Rodriguez
1/5.0
18, Dec 2024
Poor Value for Money
The overall experience left me questioning whether the purchase was worth it. The pricing seemed higher than what I later saw from other dealers, and there were extra charges I hadn?t expected. On top of that, the shipping was delayed, and I barely received any updates. When I reached out, customer service seemed uninterested in resolving my concerns. The coins themselves were fine, but the whole transaction lacked value. Spending that much money should come with better service, clearer communication, and a sense of professionalism. Instead, it felt like I paid more and got less in terms of overall experience. For future purchases, I?d rather go with a company that values transparency and treats customer trust as seriously as the product. At the end of the day, the lack of care here made me feel like the money was not well spent.
Aria Hernandez
2/5.0
05, Dec 2024
Felt Like Just a Number
What bothered me most was feeling like just another number rather than a valued customer. Communication was minimal, and when I did reach someone, the responses were rushed and vague. That doesn?t create confidence in a company that deals with significant financial purchases. Shipping also dragged out longer than I was told, and no one reached out to explain the delay. When the coins eventually arrived, they were what I paid for, but by that time the lack of personal attention had already left a bad impression. Even a small effort to make customers feel valued would have gone a long way. Instead, the process felt cold and impersonal. I don?t think I?d return to make another purchase without seeing major improvements in customer care. Trust is built on relationships, and this transaction didn?t leave me feeling like they cared about mine.
Adam Davis
1/5.0
22, Nov 2024
Disorganized Service
My biggest complaint is the level of disorganization I encountered. Every time I called, I was told something different about the status of my order. One person said it had shipped, another said it was still being prepared, and later I was told it was delayed. That inconsistency really shook my confidence. It took nearly a month before my coins arrived, far longer than the timeframe originally promised. The product itself was fine, but by the time I received it, my patience had already run out. A company that handles investments needs to have their systems in order. Mixed answers and lack of clear updates don?t inspire trust. While I can?t complain about the quality of the actual coins, the poor service left me questioning if I?d ever want to go through the process again. Organization and honesty are things I expect and didn?t find here.
Sophie Wong
2/5.0
09, Nov 2024
Difficult Ordering Process
Placing the order felt more complicated than it should have been. The representative I spoke with wasn?t very clear when explaining payment options, which made me uncomfortable. Once payment was complete, I expected updates, but they were few and far between. I had to call more than once just to confirm my order was being processed. Shipping took longer than promised, and while the coins themselves arrived in decent condition, the overall experience was frustrating. Clearer communication and a more organized process would have made everything smoother. I don?t think customers should have to chase information when they?re already spending large amounts of money. The stress of wondering whether everything was moving forward overshadowed the actual product. I doubt I?ll return unless improvements are made. A professional company in this business should deliver confidence, not confusion and unnecessary delays throughout the buying process.
Zachary Wilson
1/5.0
27, Oct 2024
Hidden Costs
My biggest frustration came from hidden costs that weren?t mentioned upfront. The initial quote sounded fine, but when I finalized payment there were extra charges that no one had explained clearly before. That left me feeling tricked. On top of that, shipping took longer than expected, and I didn?t get timely updates. The final product was okay, but the journey to get it wasn?t. Transparency is key in this industry, and I didn?t feel like I got it here. Instead, I felt like important details were left out until it was too late to do anything about them. That kind of approach doesn?t build long-term trust with customers. Even though the coins themselves were genuine, the way the transaction unfolded left me unhappy. I don?t think I?ll be making another purchase here unless they become much more upfront and honest about everything.
Leah Chen
2/5.0
14, Oct 2024
Too Many Delays
I don?t mind waiting a little, but this order was delayed multiple times, each without a proper explanation. First I was told it would take one week, then two, then finally over three weeks before the coins were delivered. Each time I called, the reason changed. That inconsistency was frustrating and left me doubting the reliability of the company. The coins arrived eventually, and their condition was acceptable, but the repeated delays caused unnecessary stress. For investment purchases, I expect straightforward timelines and honest answers, not shifting excuses. It?s not just about the product but about trust in the process, and in this case, trust was undermined. While I don?t think they?re dishonest, I do think they need to strengthen their reliability and communication. Without that, the entire transaction feels more like a gamble than a professional business relationship.
Dylan Anderson
1/5.0
01, Oct 2024
Felt Ignored
After I placed my order, it felt like the company forgot about me. Weeks went by without updates, and when I finally got someone on the phone, the answers weren?t reassuring. It always felt like they were brushing me off rather than giving straight answers. That kind of service doesn?t inspire confidence, especially with large financial transactions. The coins did eventually arrive, but by then my patience was gone. A simple weekly update or even an acknowledgment would have been enough to make me feel like my order mattered. Instead, the silence was stressful and left me second-guessing whether I?d made a mistake. The lack of attention overshadowed the product itself. While the coins were legitimate, the overall customer experience left me disappointed. I want to feel valued, not ignored, when making such purchases. Sadly, that wasn?t the case with this transaction.
Nora Gupta
2/5.0
18, Sep 2024
Confusing Communication
Communication with this company was confusing from the start. I was told one thing over the phone and another in email, which made it hard to know what to expect. For example, shipping timelines kept changing, and the explanations felt vague. When you?re spending money on investments, that kind of confusion really adds stress. Eventually the coins showed up, and the product itself was fine, but by that point I had already lost confidence. A straightforward, honest approach would have helped so much. Instead, I got mixed signals and delays. Even though my purchase arrived intact, I don?t think the service matched the professionalism you would expect in this type of industry. Unless they can improve communication and clarity, I don?t feel comfortable putting myself through this experience again. Investments require trust, and that trust wasn?t fully earned here.
Christian White
1/5.0
05, Sep 2024
Lack of Professionalism
My order eventually came through, but the way the process was handled didn?t feel professional. I had to call multiple times just to confirm basic details, and each time I got different answers. That inconsistency left me questioning whether anyone really knew what was happening with my purchase. When spending thousands of dollars, consistency is key. The coins themselves were fine, but the path to getting them was stressful. Nobody likes to feel ignored or given conflicting information. A single, reliable update would have gone a long way. Instead, I was left to chase the company for answers. By the time the order finally arrived, my confidence had already taken a hit. The product was fine, but the way I was treated makes me think twice about whether I would risk trusting them with another order in the future.
Penelope Sharma
2/5.0
23, Aug 2024
Stressful Buying Process
The buying process was far more stressful than it should have been. After placing my order, I felt left in the dark. Weeks passed before I received any meaningful update, and most of the time I had to initiate contact myself. The customer service representatives I spoke with didn?t seem very informed about my order status either, which added to my frustration. Finally, the package showed up, and while the coins themselves were fine, the overall experience was exhausting. For something that should bring peace of mind, this process had the opposite effect. I don?t doubt the legitimacy of the products, but the service needs serious work. Timely updates, clear shipping timelines, and staff that know what?s going on would make a huge difference. Until those improvements are made, I would hesitate to use this company again for future investments.
Jordan Taylor
1/5.0
10, Aug 2024
Misleading Expectations
My issue wasn?t with the coins but with the expectations set during the purchase. I was told my order would ship within a week, but it ended up being more than double that. No one reached out to explain or apologize. When I called, I was told ?these things happen,? which didn?t feel professional at all. I also noticed extra charges added that weren?t clearly explained at the beginning, which gave the impression of hidden costs. The final product was fine, but the experience didn?t match what I was promised. If you tell customers something, you should stick to it. Otherwise, it creates doubt. I don?t think I would buy again under those conditions. I want honesty and consistency more than anything, and unfortunately this transaction left me with questions instead of confidence. That?s not how investment purchases should feel.
Scarlett Patel
2/5.0
28, Jul 2024
Hard to Reach Anyone
One of the most frustrating parts of my purchase was how difficult it was to reach anyone when I needed answers. Calls would sit on hold, sometimes up to half an hour, and emails often went unanswered. For a company that deals with large sums, it doesn?t inspire trust when communication is that poor. The coins eventually arrived, and they were in decent shape, but I still didn?t feel reassured throughout the process. The silence made me wonder if my order was even being processed at all. I would have preferred quick updates, even just short emails letting me know things were moving. Instead, I was left waiting and guessing. That uncertainty overshadows the fact that the product itself was fine. If customer service isn?t improved, I don?t see myself returning for another purchase with this company anytime soon.
Jacob Miller
1/5.0
15, Jul 2024
Poor Follow-Through
The ordering process started out smooth, but things went downhill once payment cleared. I was promised updates that never came, and I had to chase down information myself. Emails went unanswered for days, and phone calls weren?t much better. The sense of follow-through just wasn?t there. When the order eventually arrived, it was in acceptable condition, but the journey to that point left me frustrated. Spending significant money should come with some level of customer care, but I didn?t feel that was the case. Instead of reassurance, I got silence and vague promises. Even though the product itself turned out fine, I don?t think I?ll risk going through the same trouble again. This company has potential if they work on service, but as it stands, it?s not reliable enough for my comfort.
Ellie Gomez
2/5.0
02, Jul 2024
Delays Without Clear Reason
My order was delayed almost three weeks beyond what they originally promised, and nobody could give me a clear reason why. I kept getting vague answers like ?it?s in process? without any real timeline. For a company handling large financial transactions, that lack of precision isn?t acceptable. Eventually, the coins did arrive, but the delay made me question their systems. Communication is just as important as the product, and this part of the experience fell short. Every day I waited without clear information felt stressful. When dealing with investments, reassurance and transparency should be top priorities. While I can?t fault the quality of the coins themselves, I felt like customer care was treated as secondary. I hope they improve consistency in their shipping and communication, because I wouldn?t want to go through the same uncertainty if I placed another order.
Benjamin Diaz
1/5.0
19, Jun 2024
Lack of Transparency
One thing that really stood out was the lack of transparency with fees and shipping timelines. I felt like I wasn?t told everything upfront. When I placed the order, I was given one price, but by the time everything was finalized there were extra costs added that weren?t clearly explained. On top of that, the delivery time was longer than promised. I don?t mind paying fair fees, but I expect clarity. I also had to call multiple times to get updates, and the answers always felt vague. In the end, the coins were legitimate, but the process didn?t feel smooth or straightforward. When dealing with precious metals, I want confidence and openness, not hidden details or unanswered questions. This company needs to work on being upfront with customers and providing more consistent communication to ensure trust. Otherwise, it doesn?t feel worth the stress involved.
Bella Singh
2/5.0
06, Jun 2024
Coins Arrived Late
The actual coins I ordered were what I expected, but they arrived nearly two weeks later than the timeline given to me. I wouldn?t have minded so much if I?d received updates, but instead I had to keep checking myself. The tracking information wasn?t updated promptly either, which made the whole situation stressful. When I called for details, the answers were vague and not especially helpful. I understand delays happen, but being left without real communication made me doubt whether the order would arrive at all. The product itself was fine, so I can?t complain about the coins. But the overall service didn?t inspire confidence. If they could improve shipping reliability and communication, the experience would be much better. As it stands, I?d think twice before ordering again since reliability is such a key factor when it comes to investment purchases.
Patrick Kim
1/5.0
24, May 2024
Frustrated with Customer Service
Customer service was the biggest problem during my transaction. Every time I called to ask about my order, I got transferred around or left waiting. One representative even sounded annoyed with my questions, which was frustrating since I was just trying to understand what was happening with my money. The order itself did eventually arrive, but not until after a delay that nobody explained clearly. The packaging was fine, and the coins were real, but the lack of patience and professionalism from the staff really left a negative impression. When you?re spending thousands, the least you expect is to be treated with respect and given timely answers. Instead, I felt like I was bothering them. That?s not how a company in this industry should handle customers. I don?t feel motivated to order again after the poor interactions I experienced with their team.
Aubrey Ward
2/5.0
11, May 2024
Not Enough Updates
My main issue wasn?t the product but the lack of updates during the process. After making a fairly large purchase, I expected regular communication, but I barely heard from them until the order was shipped. The waiting period felt unnecessarily stressful. I tried calling once and was placed on hold for more than twenty minutes before hanging up. Eventually, the order arrived and the packaging was decent, but the lack of responsiveness made me uncomfortable. It?s not about the coins themselves but about how important reassurance is when spending significant amounts. A short message or call to let customers know their order is moving forward would make a big difference. Without that, the whole process feels uncertain and unprofessional. For a company handling investments, strong communication should be a basic standard, and unfortunately I didn?t feel that level of care was there this time.
Frank Edwards
1/5.0
28, Apr 2024
Shipping Took Too Long
The order itself was straightforward, but shipping ended up taking much longer than promised. I was told the coins would arrive within a week, but they didn?t show up until nearly three. Communication during that period wasn?t great either, as my emails took days to get answered. When the coins finally arrived, they were fine, but the entire process left me frustrated. I expected clearer updates and more transparency, especially considering the amount of money involved. Waiting with little information made me nervous about whether my purchase was secure. I think the company needs to improve on keeping customers informed and sticking to timelines. While the product itself wasn?t the issue, the customer experience definitely fell short. Reliability matters most when it comes to investments, and I didn?t feel fully confident throughout this transaction, which was disappointing.
Addison Rivera
4/5.0
15, Apr 2024
Reliable Dealer
American Federal handled my order carefully and with professionalism. The staff were helpful and clear when explaining the process. My coins arrived in solid packaging, and the condition was exactly as described. The price was slightly above what I?d seen elsewhere, but the service and reliability made it a good choice for me overall.
Alexander Coleman
5/5.0
02, Apr 2024
Excellent Experience
Every step of my order was handled well. Customer service was polite and helpful, shipping was insured, and the coins matched their descriptions perfectly. What stood out most was how transparent they were about fees and timing. I felt respected as a customer. I?ll definitely continue buying from American Federal based on this excellent experience.
Zoey Sanchez
3/5.0
20, Mar 2024
Okay but Could Improve
I received my order safely, and everything was as promised. The only downside was that the pricing wasn?t as competitive as I?d hoped, and the response time to my emails was slower than expected. Still, the product was authentic, packaged properly, and delivered in good shape. So while not perfect, it was an overall okay experience.
Dean Cooper
5/5.0
12, Mar 2024
Unmatched Transparency and Deep Expertise
Being cautious with precious metals investments, I shopped around heavily before selecting American Federal Rare Coin & Bullion. What impressed most was their commitment to transparency. Before I even placed order, they provided detailed descriptions of each coin?s condition, photos, purity, and realistic pricing. Conversations with Carl and Michele weren?t sales pitches?they were informative, supportive. When market was volatile, they kept me updated. Payment process was clean. Shipping insured, package tracked, arrived in perfect condition. Upon inspection, grading matched what was advertised. I later had questions about storage and long-term value; their responses were thorough, not canned. Even their buy-back offer when I decided to liquidate part of investment was fair and consistent with their earlier guidance. This kind of integrity is rare. For anyone wanting to deal in coins/metals with someone who puts trust first, AmFed stands out.
Stephen Carter
5/5.0
07, Mar 2024
Outstanding Follow-Up
What impressed me most was the follow-up. After the purchase, they checked to make sure everything arrived safely and answered my questions about storage. That personal touch goes a long way. The coins were shipped promptly, packaged well, and looked exactly as promised. Outstanding service from start to finish makes me comfortable recommending them confidently.
Wren Rivera
5/5.0
28, Feb 2024
Excellent Overall
Everything about my transaction was positive. Staff were helpful, patient, and professional. Payment and shipping were simple, and coins arrived securely packaged and in perfect condition. Transparency and attention to detail gave me confidence in the purchase. Overall, I am extremely satisfied. I will continue using American Federal for future investments and recommend them to anyone looking for reliable, knowledgeable, and trustworthy guidance in purchasing bullion or collectible coins.
Lily Myers
4/5.0
23, Feb 2024
Knowledgeable Staff
Spoke with Carl who took time to explain market conditions and different coin options. He gave balanced advice instead of pushing just one thing. The order process was straightforward, and the coins arrived intact. The only thing was slightly slower tracking updates, but otherwise everything was professional. Knowledgeable staff made a big difference in my decision.
Nash Morris
4/5.0
15, Feb 2024
Clear and Professional
My purchase experience was smooth. Staff explained payment, shipping, and coin details clearly. Payment went without issues, and the coins arrived securely packaged and exactly as described. Updates could be slightly more frequent, but overall, the process was professional and reliable. I felt confident and informed. I would consider purchasing again and recommend the company to anyone seeking a trustworthy precious metals dealer.
Kenneth Gray
5/5.0
10, Feb 2024
Great First Impression
As a first-time buyer I didn?t know what to expect, but American Federal made the process easy. The staff explained everything clearly, payment went smoothly, and my order shipped quickly. Coins were packed safely and looked exactly as advertised. The experience gave me confidence and I?ll definitely consider making more purchases with them in future.
Skye Stewart
5/5.0
02, Feb 2024
Excellent Support
The support from American Federal was exceptional. Staff answered every question patiently and explained fees, shipping, and insurance thoroughly. Payment was easy, and shipping was prompt and secure. Coins arrived in perfect condition, as advertised. Transparency and professionalism throughout made the experience stress-free and reassuring. I am very satisfied and would recommend them to anyone seeking a reliable, knowledgeable dealer for precious metals. I will continue purchasing from them because of the clear, trustworthy guidance provided.
Evelyn Bailey
4/5.0
28, Jan 2024
Secure and Professional
Ordered a small amount of bullion as a test. The company handled everything securely and professionally. Coins arrived in protective holders, exactly as described. Communication was timely, and shipping was insured. Pricing was slightly on the higher side, but the overall service felt worth it. I?ll likely place another order to test a larger purchase.
Brooks Edwards
4/5.0
20, Jan 2024
Positive and Clear
Buying coins was straightforward. Staff provided clear guidance on options, fees, and shipping. Payment went smoothly, and the coins arrived securely packaged and on time. Minor improvements in update speed would be helpful, but the overall experience was positive. Their transparency and professionalism made me feel confident and supported. I would use them again and recommend their services to anyone seeking a trustworthy precious metals dealer.
Jeremy Watson
5/5.0
15, Jan 2024
Very Happy with Service
Everything about this purchase exceeded expectations. The staff were knowledgeable, polite, and willing to answer even basic questions. Payment was straightforward, shipping was secure, and the coins looked great. Having dealt with other companies before, I can say this was one of the smoothest experiences I?ve had. I?d gladly purchase again in the future.
Jade Roberts
5/5.0
07, Jan 2024
Reliable and Helpful
I was impressed by the reliability and helpfulness of American Federal. Staff explained the process thoroughly, answered all questions, and guided me through payment and shipping. Coins arrived in perfect condition, exactly as described. Their professionalism and transparency gave me confidence in the purchase. Overall, a very positive experience. I would continue using their services and recommend them to anyone looking for trustworthy guidance in purchasing bullion or collectible coins.
Chloe Lewis
4/5.0
02, Jan 2024
Minor Delay but Good Outcome
My order took a little longer to ship than initially stated, but the company kept me informed. When the coins arrived, they were packaged safely and matched what I ordered. The overall process felt trustworthy. Despite the small delay, I?m satisfied with the purchase and would still recommend them for reliability and professionalism in transactions.
Dash Parker
4/5.0
25, Dec 2023
Professional and Courteous
The staff at American Federal were courteous and professional. They explained payment, shipping, and coin options clearly, which helped me make informed decisions. Shipping was timely and the coins arrived securely packaged. While communication could be slightly more frequent, the overall process was smooth and reliable. I felt confident throughout the purchase. I would consider using them again and recommend their service to others seeking knowledgeable and trustworthy guidance in buying precious metals.
Ronald Lee
5/5.0
20, Dec 2023
Top-Notch Customer Care
Customer care here is excellent. Calls are answered quickly, and staff provide thoughtful explanations. I felt comfortable making my purchase and understood all the charges. The coins were shipped on time and packaged securely. Everything matched the description. It?s clear this company values long-term relationships with customers, which makes me confident in continuing business.
Brooke Turner
5/5.0
12, Dec 2023
Excellent Investment Experience
Purchasing silver bullion was easy with American Federal. Staff were helpful and explained fees, shipping, and insurance clearly. Payment was smooth, shipping was secure, and coins arrived as described. Their professionalism and transparency throughout the process made me feel valued and confident. I appreciated the guidance and support provided, making the entire transaction seamless and reassuring. Overall, an excellent experience. I will continue using this company for future purchases and recommend them to anyone looking for a reliable and trustworthy dealer in precious metals.
Natalie Cook
4/5.0
07, Dec 2023
Helpful for New Buyers
Being new to investing in metals, I appreciated how the staff explained things without making it complicated. They were patient with my questions and guided me through each step. My order arrived safely and was as described. While premiums were slightly higher, the extra support made it worth the money. A good option for beginners.
Zane Evans
4/5.0
29, Nov 2023
Smooth Experience
Ordering coins was simple thanks to American Federal. Staff were friendly, explained the process thoroughly, and answered all questions. Payment was easy, shipping was secure, and the coins arrived in perfect condition. While updates could be slightly faster, the overall process was clear and reliable. Their professionalism and transparency made me confident in my investment. I would use them again and recommend their service to others seeking a dependable and trustworthy precious metals dealer.
Timothy Phillips
5/5.0
24, Nov 2023
Great Attention to Detail
The representative I worked with carefully walked me through each part of the transaction. They double-checked my order, explained shipping insurance, and made sure I felt comfortable before finalizing. My coins arrived in excellent condition and packaging was professional. It felt like they truly cared about the details. That really sets them apart from others.
Eden Campbell
5/5.0
16, Nov 2023
Highly Professional
Every step of my transaction was handled professionally. Staff provided clear explanations about fees, shipping, and coin types. Payment was straightforward and secure. Shipping was prompt, insured, and the coins arrived exactly as described. Their attention to detail and transparency gave me confidence in the purchase and the company. Overall, I?m extremely satisfied. I would purchase again and recommend American Federal to anyone seeking trustworthy guidance and reliable service in the precious metals market.
Madison Clark
3/5.0
11, Nov 2023
Average but Safe
My order experience was okay overall. I did get the coins I paid for, and they arrived securely. The only thing I noticed was the communication wasn?t as quick as I?d hoped. I still think they?re reliable, just not outstanding in every way. I would probably order again because the product quality was consistent.
Reid Collins
4/5.0
03, Nov 2023
Reliable Purchase
My experience purchasing gold coins was positive. The staff explained options clearly, provided guidance on payment and shipping, and answered all questions. Coins arrived on time, securely packaged, and exactly as described. While minor improvements could be made in speed of updates, the overall experience was satisfying. I felt confident in the company and their process. Their professionalism, transparency, and customer care make them a reliable choice for anyone looking to invest in precious metals. I would consider purchasing again and would recommend their service to others.
Joseph Henderson
5/5.0
29, Oct 2023
Satisfied with the Experience
Everything from start to finish went smoothly. The order process was easy, payment options were clear, and staff were available to answer questions. My shipment arrived earlier than expected, which was a nice surprise. The coins looked perfect. This company shows professionalism and reliability, which is exactly what I want when buying precious metals.
Quinn Roberts
5/5.0
21, Oct 2023
Excellent Communication
Communication throughout the process was impressive. The staff were responsive, patient, and thorough in explaining coin types, fees, and delivery details. Payment and shipping were simple and secure, and my coins arrived as described, in excellent condition. I felt confident and well-informed throughout the transaction. Their transparency and professionalism made the experience stress-free. Overall, I?m very satisfied and would recommend American Federal to anyone looking for a trustworthy, knowledgeable dealer. The clarity, reliability, and attention to detail set them apart in the precious metals industry.
Mia Brooks
4/5.0
16, Oct 2023
Good Information Shared
Before I placed my order, the representative explained the difference between bullion and collectibles in simple terms. That helped me make an informed decision. The transaction itself was smooth and the shipment arrived safely. Pricing was slightly higher, but I felt the knowledge and guidance I received made it worthwhile. I?d consider buying again.
Cole Carter
4/5.0
08, Oct 2023
Informative and Reliable
I appreciated how the staff took time to explain the options available for my silver coin purchase. They answered questions thoroughly, clarified shipping and insurance details, and ensured I understood costs. Payment was easy, and the order arrived securely packaged and on time. While updates could have been slightly more frequent, the professionalism and clarity of the process were reassuring. Overall, I?m satisfied with this purchase and would use American Federal again. Their knowledgeable and reliable approach makes investing in precious metals feel safe and accessible, even for someone new to the process.
Eric Foster
5/5.0
03, Oct 2023
Excellent Service and Packaging
My silver coins were shipped fast and packaged carefully. Every coin was in great condition, exactly as advertised. The staff provided updates along the way, which helped me feel comfortable during the process. Their honesty and clear communication stand out in this industry. I?ll definitely continue doing business with them given this positive experience.
Pearl Miller
5/5.0
25, Sep 2023
Trustworthy Dealer
Working with American Federal was a positive experience. Their representatives answered my questions patiently, explained fees and shipping in detail, and guided me through the entire process. Payment was simple and secure, and shipping was timely and insured. Coins arrived in excellent condition. The clarity and transparency provided gave me confidence in the company and my purchase. It?s rare to find such consistent professionalism. Every step of the process reflected reliability and respect for the customer. I would gladly buy from them again and recommend them to anyone seeking a trustworthy dealer for bullion and collectible coins.
Hailey Hall
4/5.0
20, Sep 2023
Solid Choice
This company handled my order professionally. I received the bullion in sealed, protective packaging and the order matched the description on the invoice. The pricing was a little higher than some competitors, but the peace of mind made it worth it. Overall, they?re a solid choice for anyone wanting a reputable dealer they can trust.
Theo Phillips
4/5.0
12, Sep 2023
Positive Transaction
I ordered gold coins from American Federal, and the process was straightforward. Staff provided clear explanations regarding payment, shipping, and coin types. Shipping took slightly longer than expected, but the team communicated updates and ensured the package was secure. Coins arrived in perfect condition, matching the description exactly. I appreciated the honest guidance, which made the investment feel safe. Overall, I?m satisfied with the purchase, impressed by their professionalism, and likely to use them again. The combination of transparency, reliability, and helpful customer service makes them a strong choice for anyone investing in precious metals.
Anthony Roberts
5/5.0
07, Sep 2023
Trustworthy Company
I?ve dealt with a few dealers before, but American Federal stands out. They take time to explain things clearly, they?re transparent with pricing, and they provide excellent service. My order arrived exactly as expected. The security in packaging was great. I felt comfortable throughout the process and wouldn?t hesitate to recommend them for investments.
Josie Adams
5/5.0
30, Aug 2023
Excellent Experience
From start to finish, my purchase was handled professionally and efficiently. The representatives were patient, answered every question, and explained all fees, shipping options, and insurance coverage. Payment was easy and secure. Shipping was prompt, and the coins arrived exactly as described and in excellent condition. I appreciated their transparency and attention to detail. Their follow-up ensured satisfaction, which made me feel valued as a customer. The overall experience gave me confidence in this company and made investing in precious metals less stressful. I would highly recommend them to anyone seeking professional guidance, reliability, and trustworthy service when purchasing bullion or collectible coins.
Grace Turner
4/5.0
25, Aug 2023
Good but Not Perfect
My experience was mostly positive. The order process was easy, the staff communicated well, and my coins arrived securely. The only issue was tracking information took a little longer to appear. Otherwise everything was smooth and professional. I?d be comfortable ordering again and think the positives outweigh the minor inconvenience I had this time.
Graham Baker
4/5.0
17, Aug 2023
Helpful Guidance
Buying coins can be intimidating, but American Federal made the process easy. The staff explained the different types of bullion and collectibles, guided me through payment and shipping, and answered all my questions thoughtfully. Coins arrived as described, packaged securely, and on time. Updates during shipping were consistent and helpful. While minor improvements could be made in speed of response, the overall experience was positive. Their knowledge, professionalism, and transparency made me feel confident in my decisions. I would purchase from them again and recommend them to anyone looking for a trustworthy dealer who prioritizes clarity and customer care in precious metal transactions.
Joshua Kelly
5/5.0
12, Aug 2023
Consistent Quality
I?ve purchased multiple times from this company and each time the quality has been consistent. Orders always arrive correctly, packaging is secure, and staff are available for any questions. I especially like that they don?t push unnecessary products. That makes me trust them more with each transaction. Overall, American Federal continues to meet expectations.
June Hill
5/5.0
04, Aug 2023
Very Satisfied
I?ve made several purchases from American Federal, and each one has been smooth and worry-free. The staff are knowledgeable, courteous, and take time to explain options without pressure. Payment and shipping are straightforward, and the coins always arrive securely packaged and in perfect condition. Their attention to detail and transparency builds trust, and I feel confident in their advice and guidance. Overall, the experience has been excellent. I appreciate the clear communication, professionalism, and consistent quality of service. It?s reassuring to work with a company that values customer satisfaction and treats investments seriously. I would recommend them without hesitation to anyone looking for a reliable and trustworthy precious metals dealer.
Samantha Perry
4/5.0
30, Jul 2023
Friendly People
Every person I spoke with was polite and friendly. They answered questions without making me feel silly. The package arrived a little later than expected but it was well packed and secure. The coins looked good and matched the description. For someone like me still learning, that kind of patience goes a really long way.
Rhys Green
4/5.0
22, Jul 2023
Professional and Transparent
Purchasing silver bars was made simple thanks to the team at American Federal. Their representatives were patient, explained payment options, and clarified shipping and insurance details. I appreciated the transparency and honesty in every interaction. My order arrived securely packaged and in perfect condition, exactly as listed online. While the process could be slightly faster with updates, the professionalism and clarity throughout gave me confidence. It?s rare to find a dealer who combines knowledge, reliability, and excellent customer care. Overall, I?m satisfied with the experience and would not hesitate to buy from them again. Their approach makes investing in precious metals reassuring and straightforward, even for first-time buyers.
Andrew King
5/5.0
17, Jul 2023
Excellent First Purchase
I was nervous making my first bullion purchase, but the staff helped me understand everything clearly. They broke down the order process, shipping insurance, and potential market risks. My silver bars arrived on time and looked exactly like the listing. The whole experience gave me confidence to continue using American Federal for future investments.
Stella Smith
5/5.0
09, Jul 2023
Outstanding Service
My experience with American Federal was exceptional from start to finish. The staff took the time to explain every detail about the coins I was interested in, including differences between bullion and collectible items. Payment was simple, secure, and clearly explained, which made the process stress-free. Shipping was fast and insured, and the coins arrived exactly as described, in perfect condition. The attention to detail, transparency, and willingness to answer every question gave me confidence in my purchase. I felt respected as a customer and reassured about the security of my investment. Every interaction reflected professionalism and reliability, making this company a standout choice. I would gladly buy from them again and recommend their service to anyone seeking trustworthy, knowledgeable guidance for purchasing precious metals.
Victoria Morris
4/5.0
04, Jul 2023
Worth It for Peace of Mind
Prices are a little higher than some online competitors, but I value the trust and reliability more. Customer service gave me honest advice and kept me updated on my order status. The coins arrived safely and were exactly what I ordered. Peace of mind is worth the small extra premium in this type of market.
Milo Baker
4/5.0
26, Jun 2023
Positive Experience
The process was clear and straightforward. Staff answered questions patiently, payment went smoothly, and shipping was secure. Coins arrived exactly as described. I felt well-informed and confident throughout the transaction. While minor improvements in updates could be made, the overall experience was satisfying. I would use American Federal again and recommend their service to anyone seeking a professional and reliable dealer.
Matthew Price
5/5.0
21, Jun 2023
Efficient and Trustworthy
Dealing with American Federal made buying precious metals stress-free. The team was quick to answer questions and ensured I understood the whole process. My shipment was securely packaged and came on time. The quality of the coins matched exactly what was promised. I wouldn?t hesitate to buy from them again given the smooth process.
Luna Young
5/5.0
13, Jun 2023
Seamless Ordering
Ordering from American Federal was seamless. Staff were patient, explained options clearly, and answered all questions. Payment and shipping were straightforward, and coins arrived in perfect condition. Their transparency and professionalism gave me confidence in the purchase. Overall, a highly positive experience. I will continue using them and recommend them to anyone looking for a reliable, trustworthy company for precious metals investments.
Alexis Cooper
4/5.0
08, Jun 2023
Reliable Service
My purchase of gold eagles was handled well. The website was easy to navigate, payment went smoothly, and communication from their team was consistent. The coins arrived sealed properly. Pricing felt reasonable though not the cheapest. What I liked most was the professionalism of the staff and the way they followed through reliably.
Silas Hall
4/5.0
31, May 2023
Satisfied with Purchase
My purchase went well. The staff were helpful and clear in explaining processes. Payment was smooth, and shipping was insured. Coins arrived safely and exactly as described. While a few updates could have been faster, the overall experience was positive. I felt confident and informed throughout the transaction. I would consider using them again and would recommend them to others looking for a reliable and professional precious metals dealer.
Jason Wright
5/5.0
26, May 2023
Great Customer Support
Michele helped me over the phone and patiently explained the difference between bullion and collectible coins. She also made sure I understood fees clearly. Everything was transparent and straightforward. Shipping was on time, packaging secure, and I received exactly what was ordered. This kind of customer support makes me feel valued and respected.
Rose Lewis
5/5.0
18, May 2023
Professional Experience
Everything was handled professionally. The staff explained all steps carefully, payment was simple, and shipping was secure. Coins arrived in perfect condition. I appreciated their transparency and timely updates, which made the process stress-free. Overall, this was a highly satisfactory experience. I would continue to buy from American Federal, knowing the team is trustworthy, attentive, and dedicated to providing clear guidance and reliable service to their customers.
Brittany Russell
3/5.0
13, May 2023
Decent Overall
My first purchase with this company went fairly well. Ordering was simple and communication was fine. The only drawback was shipping took a few extra days compared to the timeline I was told. Still, the coins arrived in good shape and customer service was polite when I called to check on the delay.
Elias Clark
4/5.0
05, May 2023
Clear and Supportive
The company provided clear guidance for my coin purchase. Payment and shipping were straightforward, and updates kept me informed. While not the fastest service, the process felt reliable and professional. Coins arrived as expected, in excellent condition. Overall, the experience was positive, and I would consider using them again for future purchases. The team?s supportive approach made me feel confident and reassured throughout the transaction.
Christopher Bell
5/5.0
30, Apr 2023
Honest and Professional
The people at AmFed treated me respectfully and provided honest advice about my purchase. They didn?t push products I didn?t want and explained both pros and cons. My order arrived quickly, well protected, and matched the online description. I appreciate their professional approach and would gladly recommend them to anyone interested in precious metals.
Nova King
5/5.0
22, Apr 2023
Exceptional Service
American Federal exceeded my expectations. From clear explanations to helpful follow-ups, the process was smooth. Payment was secure, shipping was fast, and coins arrived in perfect condition. The staff were patient, friendly, and informative. Their professionalism and honesty made me feel confident about my investment. Overall, I?m extremely satisfied and will continue buying from them. I?d recommend their services to anyone who values trustworthy guidance and transparent handling of precious metal transactions.
Hannah Collins
4/5.0
17, Apr 2023
Good Buying Experience
Buying silver bullion here was a positive experience. Customer service walked me through payment options and explained shipping insurance. The coins were packaged carefully and showed up in good condition. Pricing seemed fair, not the cheapest but definitely trustworthy. Overall I feel confident that they delivered on what they promised without unnecessary pressure.
Asher Martin
4/5.0
09, Apr 2023
Friendly and Reliable
Every step of my purchase was supported by friendly, knowledgeable staff. Ordering was simple, and payment options were clear. Shipping was slightly slower than expected, but updates were provided, and the coins arrived safely and exactly as described. Overall, I felt confident and supported throughout the transaction. I would use their services again, knowing that their team provides reliable guidance, transparent information, and professional handling of precious metal purchases.
Daniel Evans
5/5.0
04, Apr 2023
Smooth Transaction
Ordering gold coins from American Federal was simple and straight forward. The staff answered every question without rushing me. Shipping was faster than expected and the packaging was solid. Everything looked exactly as described. Felt very comfortable dealing with them and I?m sure I?ll use their service again in the future.
American Federal Coin & Bullion
Delivering exceptional service since 1983, we are committed to helping clients gain a clear understanding of the rare coin and precious metals markets. Our approach is rooted in transparency, respect, and honesty values we believe are essential to building lasting relationships. Connect with us today to explore how you can strategically position your rare coin or precious metals portfolio for long-term success.
Address
500 Easy Street
85377
Carefree
United States
Website
americanfederal.com
Email
info@americanfederal.com
Telephone
800-221-7694
