
American Apartment Owners Association

Jessica Martinez
Reliable Tenant Screening Tools
AAOA tenant screening tools are very effective, and they have greatly streamlined my rental process. Reports provide a detailed look at credit, criminal history, and rental background, which enables me to select the best tenants for my properties, minimizing risks. The platform is easy to navigate, and the screening process is short. This service is a must-have for any landlord.

Lisa Flores
Great Educational Content
AAOA's educational material has been tremendous. From reading articles to participating in webinars, they have covered, for the most part, any landlord concern, managing tenant relationships, and what law requirements are expected from them. What I like most about their material is that it is practical and action-oriented, which I find much easier to improve upon my skills in property management. I like that they focus on development.

Nancy Johnson
Responsive Customer Service Team
The response from AAOA's customer service team has been overwhelmingly responsive. Every time I had an issue or questions pertaining to a service, representatives responded very quickly. They even called to ensure it was all resolved. Such dedication and professionalism are rarely found. Their assistance helped me make better use of the tenant screening tools offered by the platform and access legal resources.

Lisa Garcia
Comprehensive Legal Forms Library
The legal forms provided by AAOA are incredibly useful for landlords like me. The forms cover a wide range of needs, from lease agreements to eviction notices. They are easy to customize, saving me time and money compared to hiring a lawyer. I?ve used these templates for multiple tenants, and they?ve worked flawlessly each time.

Kimberly Hill
Timely Industry Updates
I rely on AAOA for staying updated on industry trends and legal changes. Their newsletters are concise yet comprehensive, helping me stay informed without spending hours researching. This has been especially helpful in staying compliant with new landlord-tenant laws in my state. Their updates have saved me from potential legal complications more than once.

Barbara Jackson
Convenient Membership Perks
The membership payoffs the AAOA is offering are worth the price. Discounts on services such as tenant screening and legal consultations help make managing my properties less expensive. The resources, educational webinars, tools, and forms, add up huge amounts to your business. Though a few are locked behind higher tiers, even at the basic level, it is still a feature-rich package for landlords.

Susan Thomas
Huge helpful market insights
The market analysis reports offered by AAOA have been invaluable for setting competitive rental prices. Their insights are data-driven and easy to understand. Using this information, I?ve been able to adjust my rental rates to attract tenants while maximizing profits. These reports are a standout feature of the platform.

Jessica Moore
Efficient Tenant Application Process
I found the tenant application process very smooth through AAOA. They allow online applications from potential tenants. Their online portal allows me to access all their related details well formatted. The seamless integration with their tenant screening service makes it far more efficient. This has made my administrative work far less in hours and will likely reduce errors.

Betty Harris
Quality Webinars for Professional Growth
AAOA?s webinars are excellent for landlords seeking professional growth. The topics are relevant, ranging from legal compliance to tenant retention strategies. The presenters are knowledgeable and provide actionable tips. I?ve implemented many of their recommendations, and it?s improved my operations significantly. The only drawback is that some webinars are available only to premium members.

Nancy Lee
Reliable Lease Templates
The lease agreement templates provided by AAOA are detailed and professional. They cover all the essential legal clauses, ensuring compliance and reducing the need for costly attorney consultations. The templates are customizable, which allows me to tailor them to specific tenant agreements. This service alone has been worth the membership fee.

Kimberly Clark
A Trusted Partner for Landlords
AAOA has turned out to be a reliable partner on my journey as a property manager. Tenant screening tools are comprehensive in depth, making it possible for me to identify credible tenants for my rental units. The legal forms library is really exhaustive, giving from lease agreements to eviction notices. Their educational resources have really helped improve my knowledge of landlord-tenant laws and the best practices, yet the most impressive thing has been their commitment to satisfying customers. The support team is ever ready to assist, ensuring my questions are answered promptly. In addition, their industry updates help me know changes in the rules and even developments on the market. All in all, AAOA gives one a comprehensive set of tools and services that help make rental property management much easier and more streamlined.

Charles Brown
A Lifesaver for New Landlords
For a first-time landlord like me, AAOA was like a guardian angel who appeared just in time to rescue me. Its website walks you through step-by-step procedures for managing everything, from tenant applications to lease agreements. Specifically, the articles and webinars about legal requirements and management strategies assisted me a lot. Convenient tenant screening services with informative reports instilled confidence in the selection of the right tenants. The website is straightforward to navigate, making it accessible even for someone new to property management. I?ve also found their legal forms to be incredibly useful for ensuring compliance with state regulations. For any new landlord, AAOA is a one-stop shop for all your needs.

Paul Moore
Comprehensive Tools for Property Owners
AAOA has impressive tools in simplifying property management. Their tenant screening service is reliable and detailed. They have credit checks, criminal background reports, and rental histories. The legal forms library has saved me countless hours by providing ready-to-use templates for lease agreements and notices. In addition, market analysis reports provided by AAOA contain helpful insights on rental trends to help set competitive pricing. The educational webinars and newsletters keep me updated on changes in landlord-tenant laws, ensuring compliance and reducing risk. Customer support is responsive and knowledgeable, resolving any issues I?ve encountered quickly. Overall, AAOA provides everything a property owner needs to manage their rental business effectively and efficiently.

Susan Flores
Professional and Reliable Services
I?ve been a member of AAOA for over a year, and their services have consistently exceeded my expectations. The tenant screening process is fast and thorough, providing critical information like eviction histories and credit scores. Their legal resources are invaluable, especially the customizable lease templates that ensure compliance with state laws. I?ve also benefited from their educational content, which covers practical topics like managing tenant relationships and understanding property management laws. The customer service team is always helpful, addressing my questions promptly. I would look to AAOA as a reliable partner for property management if I had investment property; it's a trustworthy online resource for all my property management needs.

Daniel Jackson
Highly Recommended for Landlords
AAOA provides excellent tenant screening tools, a comprehensive forms library, and valuable market analysis. Their resources and user-friendly website are essential for landlords.

Betty Sanchez
Dependable Resource for Legal Compliance
AAOA offers great legal compliance tools, customizable forms, and timely updates. Their practical webinars and accessible resources make property management easier.

Richard Hernandez
Streamlined Property Management Tools
AAOA simplifies property management with accurate tenant screening, easy-to-use legal forms, and insightful market analysis. Highly recommended for all landlords.

Karen Jones
Exceptional Customer Service and Support
AAOA's customer service is responsive and professional. Their tools and resources ensure efficient property management and compliance.

Joseph Ramirez
Time-Saving Tenant Screening
AAOA's detailed tenant screening reports are quick and user-friendly, saving time and reducing stress for landlords.

Elizabeth Lopez
Accurate Market Insights
Market analysis reports from AAOA are accurate and help landlords set competitive rental prices, keeping properties occupied.

James Wilson
Dependable Lease Agreements
AAOA's professional lease templates are easy to use and ensure legal compliance, saving time and effort.

Paul Perez
Accessible Online Resources
The resources on AAOA's platform are accessible and incredibly useful. From tenant screening to educational material, everything is done in an organized and easily accessible manner.

Mary Anderson
About Informative Webinars
The webinars are packed with useful information on property management. I?ve learned a lot about legal compliance and tenant relationships, which has improved my operations significantly.

Matthew Taylor
Fast Application Processing
The tenant application process through AAOA is seamless and fast. It?s made onboarding new tenants hassle-free, saving me both time and effort.

Michelle Lewis
Valuable Newsletters
The newsletters let me know what's new and current trends and legal changes in the property management business. Their concise and to the point; thus, a breeze to remain up-to-date.

Lisa Gonzalez
Easy-to-Use Platform
AAOA has great platform that is straight-forward and easy to navigate. I can easily find the tool and resource I need, even if I am not great with technology.

Christopher Miller
Great for Screening Tenants
The tenant screening services are comprehensive and reliable. They?ve helped me avoid potential issues by providing detailed background checks. A must-have tool for landlords!

Christopher Lewis
Solid Customer Support
The customer support team is responsive and helpful. They?ve addressed my concerns promptly, making it easy to resolve any issues I?ve encountered.

Michelle Rodriguez
Educational Content for Beginners
As a new landlord, I?ve found AAOA?s articles and webinars incredibly helpful. They?ve provided me with the knowledge and confidence to manage my properties effectively.

Matthew Sanchez
Affordable Services
Considering the range of services offered, the membership fees are quite reasonable. It?s a cost-effective solution for landlords looking for professional tools.

Andrew King
Convenient Payment Options
Paying for membership and accessing services is straightforward and hassle-free. The online payment system is secure and easy to use.

Karen Gonzalez
Reliable Legal Resources
The legal forms and templates available through AAOA have been a game-changer. They?re thorough and ensure compliance, saving me from potential legal troubles.

Robert Williams
Insightful Articles
The articles on the platform are well-written and cover a range of topics relevant to landlords. They?ve helped me better understand property management.

James Williams
Time-Saving Services
AAOA's services save me time by streamlining tasks like tenant screening and preparation of various documents. That in itself makes managing my properties much more efficient.

Kimberly Rodriguez
That's Good Value for Money
Membership gives access to quite a number of tools and resources. It's such good value for money, especially for those landlords who manage a few properties.

Jennifer Hernandez
Streamlined Processes
From tenant applications to lease agreements, AAOA simplifies everything and makes property management manageable and efficient.

Jessica Flores
Useful Educational Resources
Educational resources are helpful and easy to understand. That has really enhanced my knowledge and skills as a landlord.

Ashley Jackson
Detailed Screening Reports
Screening reports are detailed with everything I need to know about making decisions about tenants. Any landlord's lifeline!

Tyler Collins
Comprehensive Landlord Resources
AAOA's wide range of management tools and resources have been very helpful in managing my rental properties. Tenant screening through them is absolutely comprehensive, bringing me peace of mind when selecting tenants. The website is so simple to navigate to get the forms or information needed.

Abigail Cooper
Streamlined Process for Tenant Screening
AAOA's tenant screening services are excellent. The reports are detailed, and delivery is fast, which allows for quick decisions. It has streamlined my rental process so much.

Brandon Hill
Valuable Educational Webinars
The educational webinars that AAOA provides have been extremely valuable. They offer a wide variety of information very relevant to property management and even provide insights that have helped me improve my business practices.

Chloe Murphy
User-Friendly Online Platform
The navigation of the AAOA website is very easy. It is intuitive to find any forms or resources that I may need. This convenience saves me time, with less stress on my part.

Kevin Parker
Responsive Customer Support
Whenever I have questions or needed assistance, the customer support team at AAOA has been responsive and helpful. Their prompt responses are what ensure that their issues are resolved quickly.

Grace Rivera
Informative News Updates
The news feature on the AAOA website makes me aware of changes related to property management and landlord-tenant laws. Stayed up-to-date keeps my properties running better.

Sean Sanders
Affordable Membership
The membership fees with AAOA are reasonable in light of the scope of information and services available. The independent landlord finds it a very cost-effective resource.

Natalie Torres
Comprehensive Landlord Forms
Great choice of landlord forms from AAOA. All management aspects are covered, so for just about any situation I'll have all the necessary paperwork.

Jason Ward
Legal Resources that Really Help
Good legal resources from AAOA have really helped get a hold on landlord-tenant laws. Everything's laid out in a readable manner, making it easier to work around legal details.

Madison Wright
Easy Online Payments
The capability to process payments through the AAOA's website is relatively easy. This makes the financial management side of a property smoother in processing transactions.

Dylan Brooks
Regular Industry Updates
AAOA offers regular industry trend updates and regulatory changes. This kind of information is important for remaining compliant and updating ongoing changes.

Lily Campbell
Accessible Member Discounts
Good perk: discounts on various services and products to AAOA members. This adds value to the membership and reduces the operational cost.

Lucas Diaz
Thorough Tenant Background Checks
The background checks from AAOA are pretty in-depth, and they give very detailed information that helps in making an informed choice about tenants. Such a service has been pretty valuable in keeping quality tenancies.

Zoe Evans
Informational Articles and Blogs
The articles and blog pieces on the AAOA website are pretty informative, especially when a range of topics would be covered regarding landlords. They provided practical advice and insight, hence proved to be helpful.

Nathan Foster
Efficient Lease Agreement Templates
The lease agreement templates provided by AAOA are complete and easy to customize. Leasing has become much easier, and it saved time while remaining in line with the law.

Audrey Gray
Value Network Opportunities
AAOA offers networking with other landlords and property managers. This has been helpful for insight from different experiences.

Caleb Hall
Education Property Management Courses
The property management courses offered by AAOA have been educational and practical. They positively enhanced my skills and knowledge about managing rental properties.

Nora Hughes
Timely Legislative Updates
AAOA does its best in keeping members updated about legislative changes that affect landlords. The information is timely in complying with the enactment of new laws and regulations.

Logan James
Thorough Insurance Choices
The insurance choices that AAOA offers are comprehensive and reasonably priced. It gives me an assurance of knowing my properties well-covered.

Layla Kelly
Easy Mobile Access
Accessing AAOA resources on mobile devices is hassle-free. The design is mobile-friendly so that I can handle my properties easily from the go.

Adam Lee
Failed Expectation from Customer Service
I was so eager to get into AAOA, but sadly my experience was a disappointment at customer service level. On various occasions, I inquired about the tenant screening report and even waited for too long for a response. Secondly, the details provided whenever I would receive my response were very general and related to my particular concern. More so, the website interface is not as intuitive as expected, and I had a hard time finding the resources I wanted. While AAOA offers a wide variety of services, that it really lags in giving back support quickly and personalized way; hopefully, they can improve their customer service for the landlords who

Ella Morgan
Lacking in Transparency about Membership Costs
Membership fees are a little misleading for AAOA. While it may seem pretty cheap on the surface, if one looks closer at the website, they find that there are fees to various services such as more in-depth tenant screening or access to certain resources. That tends to leave a nasty taste. The services that are available are good, but it's not so easy to budget for extra money to use them.

Aaron Patterson
Tenant Screening Process Is Complicated
When searching for a tenant screening service, this was not at all what I had hoped for. It took more time than anticipated to get the results of the documents submitted, thus withholding my opportunity to make a decision on the leasing of a property. Moreover, their report was too detailed and poorly organized, so extracting what information was important took time. Speed and clarity can be improved to the maximum level for such service.

Maya Phillips
Poor Value for Small Landlords
What I felt is that the resources AAOA offers are more for the large property manager. As this resource seems to primarily offer mass tenant screening, insurance plans, and so on, it did not seem something particularly useful in my case. I have maybe two or three units- the membership benefits just don't seem worth the money for me.

Gavin Reed
Limit Legal Assistance
While AAOA encourages using legal resources, I didn't find them very in-depth. The sample forms and templates are excellent, but when I had a particular dispute involving a tenant, the website didn't provide me with any direct legal advice or professional referrals. That was a disappointment, because usually, trying to solve legal problems is one of the toughest parts of managing properties.

Claire Ross
Impediments in Navigating the Website
The AAOA website has a lot of resources, but finding what you're looking for is quite a headache in itself. Nothing about this site feels intuitive, and I often had to click through several pages just to find a document or service I needed. For a company that brags its self as user-friendly, the clunky navigation of the website was an odd disappointment. A new design for the website would make all the difference.

Henry Simmons
Delayed Updates on Industry Changes
Another reason I joined AAOA was to stay abreast of changes in landlord-tenant law. However, their updates on the site are often later than most other places. Given this business's need to know current events, I was surprised that their news section could not be counted on to be most current.

Charlotte Spencer
Limited Mobile Functionality
My current problem is getting online with AAOA on my phone. Their mobile version for their website is clumsy, and sometimes it's impossible to get to certain crucial parts of the site, such as their full tenant screening reports or download forms. That would be very helpful to landlords that have a lot of constant movement.

Isaac Thompson
Lack of Customization of Forms
Although AAOA provides many landlord forms, they are definitely not very customizable. Many of the templates appear rather generic, and to make them fit my needs I had to do a lot of work. Considering it is an application that promotes offering diverse property management needs, better support in this respect should be expected.

Scarlett Turner
Frustrating Cancel Membership
I resigned from my membership to AAOA after one year, but it was not straightforward. There is no cancellation option via the website. It required a series of calls via the customer care service where I had to make some confirmations before actual cancellation could take place. The above management aspect was sour for me, though other relevant issues about the platform were good.

Anthony Walker
Inconsistent Quality of Webinars
While some of the AAOA webinars are good information, most seem so short with not much detail. Some presenters barely speak to the subject, while others give quite a bit of good information. They need to use a more uniform style, so these educational offerings are more valuable.

Violet Watson
Customer Support Hours Extremely Limited
AAOA?s customer support is not available 24/7, which can be inconvenient for landlords like me who often work irregular hours. I?ve had issues that needed immediate attention but had to wait until the next business day for a response. Extending support hours would greatly improve the user experience.

Blake Webb
Issues with Payment Processing
The online payment processing feature was a major selling point for me, but I?ve faced issues with delayed transactions and system glitches. In one instance, a tenant?s payment wasn?t reflected in the system for several days, causing unnecessary confusion. This feature needs to be more reliable to be useful.

Luna West
Overwhelming Amount of Information
I really like the fact that AAOA offers so much material; sometimes it feels like there's too much. Sometimes the amount of material is confusing, and it's not quite clear where to start or which services are really important to its needs. The website would be easier if they offered some more guidance or clearer ways of organizing their offerings.

Mason Brooks
Mush Level Confusion
The website does not explain the difference and benefit of the different membership tiers. I had to spend too long trying to compare the options and still wasn't entirely sure what I was paying for. If the tiers were simplified and layed out, the sign up process would be so much easier.

Ellie Flores
Delayed Tenant Screening Results
I found the tenant screening process to take much longer than expected. It thus delayed my getting the tenant, which was frustrating.

Hunter Ford
Implicated Membership Fees
The platform has numerous services, but the above charges that would incur with extra features were not apparent. This complicated budgeting.

Isabelle Howard
Outdated Website Interface
The website's interface feels outdated and clunky. Navigating through the services takes longer than expected due to slow load times and poor design. While the tools themselves are useful, the user experience detracts significantly from the platform's value. I?ve also encountered bugs while accessing some resources, which makes the process frustrating. A modern, streamlined update to the website would greatly improve usability.

Connor Peterson
Inconsistent Tenant Screening Reports
I used AAOA's tenant screening report. But the reports were not consistent. Sometimes, the reports would be detailed and at other times, they would just lack other crucial information such as rental histories of previous tenancies. At this rate, that amount paid, I deserve more reliability. It creates distrust and it is hard to rely on AAOA for tenant screening.

Aria Powell
A Tenancy Application by AAOA Means 'Pay Me Money, Baby
I'll note that the services offered by AAOA are tremendous, but the price tag does appear a tad steep for small-time landlords who may only be managing a handful of properties. I'd say most of the tools seem to be geared toward bigger operations and, so in that respect, the value isn't justifiable enough for a small-scale application. And that tiered pricing might make the program accessible to me.

Kyle Ramirez
Customization of Forms lacking
The legal forms provided are useful but not so customizable. I had to spend more time having to edit them at times because they did not come as suited to my preferences, which in effect goes against the whole essence of convenience. More templates with editable options would greatly improve the service.

Aurora Russell
Delayed Legal Updates
Another main reason for my joining AAOA was for legal updates. What I have found, though, is how slow it can be for new regulations to emerge. For instance, when my state's policy recently changed, weeks after the law had taken effect, I received the update. Landlords need to be more timely in their updates.

Sean Thomas
Inadequate Mobile Compatibility
Property managers need access to a wide variety of resources, but AAOA's website is not mobile-friendly. Pages do not load right and cannot access some features on smaller screens. A dedicated app or mobile-friendly interface would be a much-needed update for busy landlords.

Savannah Bell
Scarce Resources for New Landlords
As a first-time landlord, I joined AAOA expecting beginner-friendly resources. While there are educational materials, they seem more suited for experienced property managers. A dedicated section for new landlords with step-by-step guides would make the platform more inclusive and valuable for newcomers.

Zachary Cruz
Confusing Membership Tiers
The membership tier system lacks explanation, and it's hard to tell what's included in each offer. This makes it easy to get surprise charges.

Amelia Mitchell
Outdated Learning Materials
The learning materials appear somewhat archaic and do not cover current issues in property management. Better, more modern learning materials would make the site much more beneficial.

Eloise Giraud
Insufficient Legal Resources
Legal resources are not adequate in their coverage of state-specific laws. Often being a landlord in multiple states I found this was somewhat disappointing.

Fabien Robert
Difficult to Cancel
Cancellation of membership is not user-friendly and seems unnecessarily complex. The cancel option could be better simplified for easier user input. The Web Design is User-Unfriendly; hard to maneuver and sometimes it hangs. Finding specific resources takes much too long.

Maud Bigot
Dated Updates
The legal and industry updates are not always timely. For that reason, maintaining compliance requires up-to-date information, which AAOA often fails to provide.

Pascal Cornu
Limitations with Mobile Access
It doesn't have mobile usage optimization. Managing their resources online is very challenging. A version for mobile access is greatly in order.

Jessica Williams
Basic Membership Lacks Value
The basic membership doesn't have enough worthwhile tools, so it's more of a poor value. You really do have to upgrade for most of the features.

Linda Jackson
Inconsistent Document Quality
The templates for many of the legal documents seem kinda incomplete or even outdated. I had to alter them greatly for my needs.

Susan Torres
Expensive Add-On Services
Over half of the services require paid add-ons. Lack of all-inclusive options really makes the site feel pricey.

Patricia Smith
Frequent System Errors
Sometimes, the system produces technological errors that interfere with the workflow. It is irritating to work on a system that is not always active.

Joseph Clark
Lack of Beginner Support
The website is not beginner-friendly, and a novice landlord may experience difficulties in trying to comprehend the tools. The website needs much more tutorials.
American Apartment Owners Association
At American Apartment Owners Association (AAOA), we’re dedicated to supporting the interests of landlords, real estate brokers, property managers, and apartment owners across the nation. Our mission is simple: to make property management easier and more efficient. We understand the complexities and challenges of rental property ownership, and we strive to provide comprehensive resources and services that help our members thrive. From legal guidance to tenant management tools, AAOA is here to help you achieve your property management goals with confidence.
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United States
Website
american-apartment-owners-association.org
Email
Telephone