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Acuity Insurance

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Simple and Efficient

I?ve been using Acuity for a few months, and it?s made scheduling a breeze. The integration with my calendar is seamless, and the reminders help me stay on top of appointments. The interface is user-friendly, which makes setting up appointments quick and easy. It has truly improved my workflow!

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Great Time Saver

Acuity has been an absolute time-saver for my business. Clients can book themselves based on my availability, which frees up a lot of time. I also appreciate the customizable features that allow me to tailor the system to my specific needs. Highly recommended for small business owners!

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Reliable and Flexible

I've been using Acuity for scheduling both client appointments and team meetings; it's super reliable and flexible. Being able to add intake forms and payments really brought my process into the current century. Support is good, too?helpful when I have questions.

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Easy to Use and Professional

Acuity has streamlined appointment scheduling for me. It just makes my site look so professional inside. I can provide the customer with a self-serve booking experience, which ultimately saves me a ton of time. It even allows integration with Google Calendar, which I use; it's worked great thus far.

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Excellent for Health Professionals

As a health professional, Acuity has been a game-changer. It allows my patients to book appointments, fill out necessary forms, and even pay for services ahead of time. The process is smooth and easy for both me and my clients. I?d definitely recommend it to anyone in the health field!

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User-Friendly Platform

I've tried a bunch of scheduling tools, but Acuity stands out because of its clean interface and ease of use. Setting this up was easy, and I was up and running in no time. The reminders on it are automated to ensure nobody misses their appointment. It's definitely worth the investment.

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Great features for my business

Acuity has everything I want in a scheduling system, and I love the customization possibilities, the fact that it integrates with my website. The reporting features are quite useful, too, giving me lots of insight into my appointments and income. Overall, I'm very happy with the service.

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Works Perfectly

Acuity has been great for my team. We have used it for client meetings, and it has become a big help in preventing scheduling conflicts. I enjoy being able to adjust the time slots and having my clients book based on what works best for them. It has been a very dependable tool for us.

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Highly Recommend

I have been using Acuity for a while now, and it truly streamlined the scheduling process for my clients. The integration with my calendar ensures I never overbook, and the auto-reminders keep my clients on track. The service is reliable and easy to operate.

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Great for Scheduling Multiple Locations

As a consultant with several offices, Acuity's ability to manage multiple locations and sync everything into one system is fantastic. My clients love the ease of booking online, and I enjoy how organized everything is. This tool has truly made managing appointments stress-free.

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A must-have for any busy professional

Acuity has been a lifesaver for me when it comes to managing my busy schedule. I love the fact that my clients can book their appointments at their convenience without having to contact me directly. It has saved me a lot of time. The interface is intuitive, and it has been pretty smooth overall.

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Highly Effective Scheduling Tool

Acuity has been indispensable in my freelance business. It lets clients book me directly, and I also love the flexibility provided by it. The feature for custom reminders is awesome; I don't miss appointments anymore. It has saved me so much time when organizing my day-to-day activities.

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Ideal for Small Businesses

This is an ideal scheduling tool for people like me who run a small business. It saves so much of one's time by enabling clients to choose and book available time slots directly. It integrates with my calendar seamlessly, and the interface is clean and easy to navigate. A great tool to stay organized!

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Customizable and User-Friendly

I use Acuity for my fitness business, and it's been fantastic. I can customize the types of sessions I offer, create packages, and even integrate with Stripe for payments. Clients find it easy to use, and I've been able to reduce cancellations thanks to the automated reminders.

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Great for Online Booking

Acuity has been a wonderful online booking tool that has really made things easy for me. The clients can book appointments themselves, which cuts out my phone and email time and theirs. I love the synchronization it has with Google Calendar, the automated reminders. Just very simple, very effective.

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Perfect for Scheduling Multiple Services

I run a service-based business, and Acuity makes it easy for clients to book multiple services in one go. I also love the ability to block out time...

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Can Be Better

While Acuity is very helpful in terms of managing my schedule, I did have some issues with how it syncs across devices. Sometimes, my calendar does not get updated in real time, and I have had some double bookings. Customer service replied quickly but didn't resolve the issue completely. Overall, it's alright, but there are still bugs to fix.

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A Bit Too Complex

The platform is full of features, but I found it a bit too complicated to navigate at first. It took me longer than expected to set everything up, and I encountered a few glitches. After a week of use, I decided to move to a simpler alternative, as Acuity felt like overkill for my needs.

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Some Missed Features

Acuity does a decent job when it comes to basic scheduling. For me, I feel that I would have gotten so much more out of this product if it integrated directly into more tools that I use regularly- think CRM. It only integrates with my Google Calendar and nothing else that I'd use to streamline my work processes more. It's good but can be better.

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Issues with Payment Integration

I had high hopes for Acuity?s payment integration, but unfortunately, it didn?t work as smoothly as I expected. The payments were sometimes delayed or not recorded correctly. I contacted support, but the resolution took longer than I?d like. I?m still using it but am frustrated with the payment system.

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Too Pricy for Small Business

I was excited to use Acuity, but I find the pricing to be too high for a small business like mine. For the features I need, it feels like I'm paying more than I should. Other scheduling tools offer similar services for less, which is why I'm considering switching.

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Excellent Scheduling for Teams

Acuity has been a big game-changer for me with internal scheduling. All of us have our calendars linked, which makes it easier for any client to book with any member of the team depending on their availability. The automated reminders have also helped reduce no-shows tremendously. Overall, it's a great tool for team-based scheduling.

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Great for Coaches

I'm a life coach, and Acuity has simplified everything. You can set your availability, offer online sessions, and even accept the payments all in one place. The calendar seamlessly integrates into my personal schedule, which I love, and they send reminder emails out to clients. This definitely has improved my client management.

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Easy to Integrate with Website

I was seeking a basic scheduling tool integrated with my website, and Acuity did not disappoint. It's easy for clients to schedule sessions and even helps remind them. Easy setup, super smooth user interface. Since then, it has definitely saved me time.

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Time-Saving and Efficient

Acuity has helped me streamline my scheduling. I love that clients can book directly, and I no longer have to deal with back-and-forth emails. The integration with Google Calendar keeps everything in sync, and the reminder feature is perfect for reducing missed appointments.

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Great Tool for Small Businesses

I own a small beauty salon, and Acuity saved me. It allows my clients to schedule appointments online and enables me to specify which services I can offer. Now that people pay in advance, no-shows are reduced, and the process is smooth for me and my clients.

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Best Scheduling App for Freelancers

As a freelance graphic designer, this has been amazing. Acuity allows clients to choose from my available time slots while letting me manage everything in one place. The reminders are good, and I love being able to adjust my availability at any moment. It's saved me so much time!

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Great Features for a Busy Schedule

With a very tight schedule, Acuity has been indispensable. Being able to schedule appointments with clients and buffer time in between meetings has kept my days running smoothly. The interface is intuitive, and clients love how easy booking is. I honestly can't imagine managing without it now.

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Seamless Integration

Acuity seamlessly integrates with my Google Calendar; thus, I never have to stress over double-booking. The fact that it can be customized is what gets me. From intake forms and all the way down to payment processing-it has everything I need. It has been a staple for my business.

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Perfect for Online Booking

I use Acuity for booking virtual therapy sessions with clients, and it's been perfect. I can set specific hours for sessions, and clients can book with me at their convenience. The reminders keep everyone on track, and it goes through seamlessly with my calendar. Highly recommended!

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Great for Client Management

Acuity has been fantastic for managing client appointments. The system is intuitive, and the customizable features really let me tailor it to my needs. It has reduced scheduling conflicts, and the automated reminders make sure that everyone shows up on time. It has truly made my job easier.

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A Bit Complicated

While Acuity does offer great features, I found the setup process a bit complicated. It took me longer than expected to integrate everything, and some customization options aren't as intuitive as I'd hoped. It's a good tool, but there's definitely a learning curve involved.

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Lacking Some Key Features

Acuity works fine for basic scheduling, but I was disappointed to find it lacks some advanced features I was hoping for, like automatic time zone adjustments. I also encountered a few bugs with the calendar sync. It is a solid tool, but not perfect.

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Overpriced for Small Business

While Acuity does have some features, in my opinion, their tool is overpriced if your business is small. For example, there are plenty of free schedulers out there. And while Acuity definitely beats these, I didn't feel like there was anything too unique to justify the additional cost.

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Needs More Customization

I expected a little bit more flexibility in terms of customizing the booking experience for clients. The out-of-the-box templates barely let me do anything, and then I had to spend much time tweaking everything manually. To my mind, this definitely needs some further development.

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Syncing Issues

I've had issues syncing Acuity with my Google Calendar. That has been really frustrating, as I try a lot of troubleshooting with it but keep finding occasional conflicts with appointments. This needs to get fixed for it to be a fully reliable tool.

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Slow Customer Support

While the platform itself is fine, I was frustrated with the slow response time with customer support. It took a number of days to get answers to my questions, and this delayed my scheduling process. More timely assistance was expected.

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Lacking in Integrations

Acuity does not integrate with every tool I use to operate my business, and it has been a big drawback thus far. I was hoping seamless integration with my CRM and other systems, but it's highly limiting in that regard. Works for basic scheduling, pretty much nothing else.

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Limited Payment Options

Acuity has limited payment options, and I found it a bit hard to integrate my preferred payment system with them. This caused me some inconvenience since I had to use workarounds to process payments. Hope they expand their payment options soon.

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Too Basic for Advanced Needs

Acuity works fine for simple appointments, but as my business has grown, I've realized that it doesn't meet all of my needs. I need more advanced features like client management tools, which Acuity doesn't offer. It's great for smaller operations but not scalable.

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Inconsistent Performance

I have been observing certain performance issues with the product, especially when opening up the calendar during rush hour. It's always frustrating when things slow down unexpectedly. Hope they improve the platform for reliability, as many times it has been quite inconsistent.

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Not Very Intuitive

Acuity isn't intuitive in the least. Yeah, it has a whole bunch of features, but getting a good user interface would just about do it. Certain options took me longer than what I had anticipated to figure out, and I really wished it was simpler.

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Too Many Bugs

I?ve encountered several bugs while using Acuity, including issues with appointments not showing up correctly or reminders being sent late. It?s frustrating because the platform works well when it?s working, but the bugs make it less reliable than I?d like.

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Lack of flexibility with time zones

This is my biggest gripe with Acuity. It just can't handle multiple time zones as smoothly as it should. Especially when dealing with scheduling different clients in different locations. Manually changing times is an exercise that eats up lots of time.

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Lacking Some Features

I like the basic functionality of Acuity, but I find that it lacks some essential features I need for my business. For example, I can't offer different pricing tiers for various services. Also, the mobile app is not as responsive as the desktop version. It's decent but needs some improvement.

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Bugs and Issues

I?ve been using Acuity for a while now, but I?ve encountered multiple bugs, especially with syncing to my Google Calendar. My appointments sometimes show up at the wrong times or don?t sync at all. It?s very frustrating. I?ve reached out to support, but the response time has been slower than expected.

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Good, but Not Perfect

Acuity is a good tool for scheduling, but there are a few areas in which it falls short. The options for custom branding are minimal, and it would be nice to have more flexibility with integrating different payment processors. The user interface is clean, but some features feel a little outdated. It's usable but not as polished as I expected.

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Can Be Overwhelming

While Acuity has a load of features, I find it really overwhelming to set up and then try to navigate. It's chock-full of options, but sometimes less is more. I had a lot of trouble customizing the forms and the scheduling rules. If there were some better tutorials for beginners, it would make the experience so much easier.

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Needs Better Support

I have mixed experiences with Acuity. While the platform itself is fine for scheduling, whenever I have had technical issues, the support has been really slow. The live chat option isn't always available, which is frustrating when I need help urgently. More responsive customer service would definitely improve the experience.

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Limited Functionality

Acuity doesn't offer some of the advanced functions that I really need with my business. For example, I am not able to support multiple appointment types with different pricing and easily run promotions. The reporting is really basic, and I would at least like more granular insight into my scheduling trends. It's good to use for the basics but not advanced enough for me.

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Would be Nice if It Were More Flexible

Acuity works great as far as scheduling goes, but I find the flexibility in customizing the user experience to be a little bit lacking. It's a bear to get the booking page to perfectly match my branding, and the payment integration options are limited. Having paid for the service, I really expected a bit more leeway with customization.

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Too Pricy for What You Get

Acuity does have helpful features, but I do think it's a bit overpriced for what you get. The free version is a bit bare-bones, and the paid version builds up pretty fast, especially for small businesses. I'm not sure if it's worth the price when there are other options offering similar features at a lower price.

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Wonky Syncing

I was a big hopeful for Acuity, but I've had problems with the system actually syncing appointments. Sometimes I make changes that don't show up in my Google Calendar, or email reminders won't send on time. It's frustrating when this is the system you rely on to help run your business. Overall, it works, but these syncing issues need to get sorted out.

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Limited Flexibility with Payments

Acuity is a great basic scheduler, but it's very rigid regarding the processing options. I'm able to utilize only a couple of processors, and connecting my PayPal was way more confusing than I anticipated. More promotion/discount options in-app would also be really appreciated.

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Too Complicated for Simple Needs

For a small business, Acuity feels overkill. It's too complicated for my simple scheduling needs, and I spent more time configuring it than actually using it. The interface is overwhelming with all the options around. I eventually transferred to a more straightforward solution, which has worked much better for me.

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Some Features Are Hard to Use

Acuity offers great functionality, but some features are unnecessarily hard to use. For instance, the group scheduling option took me a while to figure out, and the notifications could be clearer. It's a decent platform, but there's definitely a learning curve. I wish it were more intuitive for new users.

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Not Worth the Cost

I am so disappointed with Acuity. The platform seems really nice, but the cost does not justify the value for what you get. The basic is super limited, and the upgraded version is really pricey. I feel that other scheduling tools offer similar services at a lower price point, which makes Acuity not a great investment for my business.

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Some Bugs in Mobile App

I use Acuity a lot on my phone, but the mobile app has been glitchy lately. Appointments sometimes don't load properly, or it crashes when I try to book a new one. It's frustrating, especially when I need to make quick changes on the go. I hope they release an update soon to fix these issues.

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Game-changer for my business, absolutely

Acuity completely changed the way I handled and managed appointments for my business. I'm a small business owner, juggling schedules and communications with my clients is a total headache, but they made it painless with Acuity. They can now easily see my availability, book appointments, and pay for it upfront, too. Seamlessly connected with Google Calendar; customization was available in the booking page according to my needs or brand requirements. The automated reminders and confirmations have drastically reduced no-shows. It has saved me time, improved my workflow, and allowed me to focus on delivering great service. I highly recommend it to anyone who needs an efficient scheduling system.

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The Ultimate Scheduling Tool

As a personal trainer, scheduling appointments was always a challenge before finding Acuity. It makes it so easy for my clients to book sessions at their convenience. I can customize my schedule to accommodate different types of sessions and easily manage multiple locations. The integration with payment processors is smooth, and the reminder system keeps everyone on track. I love that I can set buffer times between sessions and have complete control over my availability. It's been super efficient in handling my appointments and reducing administrative work. I can't even imagine running my business without it!

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Seamless and Time-Saving

Acuity has saved me a lot of time with my freelance business. Scheduling client meetings and consultations used to take up so much of my time, but now clients can book directly through the platform. It integrates with my Google Calendar to avoid double-bookings, and the reminders are great for keeping clients on track. I also love how I can add custom intake forms to collect client information before appointments. This streamlines the whole process and saves me so much time. It's a great tool that has made my business more efficient. I'm very satisfied with the service.

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Great for Busy Schedules

Managing my busy schedule as a consultant was always a challenge until I started using Acuity. This tool has made it so much easier for me to manage appointments with clients without constantly having to go back and forth with emails. Clients can book at their convenience, and I can block off times for meetings or other tasks. The reminders via automated systems help reduce no-shows, too. Besides that, I also love integrating Zoom virtual meetings. Acuity's customization options are really great for my needs, and it's been seamless in my business. I would highly recommend the tool for people with a heavy calendar.

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A Reliable and Professional Solution

As a business owner, having a reliable scheduling tool is key, and Acuity has delivered just that. It's super easy to set up and use, and I love the customization options it offers. Being able to set different availability for various services has been a huge benefit, whereby I can manage different types of appointments with much more ease. It's also a big convenience fact that clients can book and pay online. I personally have seen fewer missed appointments with Acuity, and I myself feel much more organized using it. It's professional solution for any small business owner.

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Must-have for running my salon

Acuity really changed the way I used to run my beauty salon. Before I started using it, managing bookings was a headache, and no-shows happened quite often. Now, clients can easily book their appointments online, seeing my availability and even rescheduling if needed. I love that the system sends out automatic reminders, reducing no-shows. The payment integration is also super convenient, as clients can pay in advance. Plus, the customer support team is always prompt in response whenever I need their help. I couldn't be more satisfied with this tool. It's a must-have for any service-based business.

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Hassle-Free Appointment Scheduling

As a freelance graphic designer, Acuity has simplified my life. I used to juggle the appointment requests over email and messages; it was time-consuming and confusing for me and my clients. Now, they can book directly on the website, choose their preferred time, and I will never have to worry about double-booking. What's more, the platform sends automated reminders, which reduced missed appointments drastically. I also like how customized Acuity's features-like intake forms and payment processing-can be, making it really easy to tailor the booking process however I see fit. Highly recommended for anyone who seeks ease in their scheduling.

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Excellent for Remote Consultation Services

I have been offering remote consultations for quite some time, and Acuity has made my life so much easier with its scheduling. My clients can schedule appointments online, and I'm loving the seamless integration with Zoom for virtual meetings. I love how the system will let me set available time slots, the length of the consultations, and can even add a payment option. I no longer have to send manual reminders; Acuity takes care of that for me, ensuring my clients never forget their appointments. It saves me so much time, and I really can't imagine doing business without it. It's well worth the investment!

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Simple Yet Powerful Scheduling Solution

I've been using Acuity for a few months now for my consulting business, and I couldn't be happier. The platform is intuitive, allowing clients to book appointments easily based on my availability. I can set specific meeting types and durations, which works perfectly for the different services I offer. The reminders are automatic, which really cuts down on missed appointments. Also, Acuity integrates seamlessly with my Google Calendar and payment systems, making the process seamless for both me and my clients. Overall, it's been a fantastic tool, and I would recommend it highly to anyone who is looking for a professional solution in scheduling.

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Fantastic for Group Classes

Acuity has been a very amazing tool to me with regards to managing my online yoga classes. Before using Acuity, I scheduled every client myself and managed my payment system, which became hell for me. Now, clients can self-book their spot in the class online, and I can easily set class availability, durations, and price. The best part-It integrates with Zoom, so I don't have to manually send out links. The platform also sends out reminders to attendees so nobody forgets about their spot. It has saved me so much time, and my clients love the ease.

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Saves Me So Much Time

Acuity has really simplified scheduling for my business. It used to take me hours to organize appointments, send reminders, and handle cancellations. Now, it's completely automated! My clients can easily see when I'm available and just book an appointment themselves. It even sends reminders, so I have fewer no-shows. Integration with payment options like Stripe makes it easy to collect payments upfront. Everything synced with my Google Calendar has allowed me to stay organized and keep my schedule streamlined. It's really saved me a lot of time and stress.

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Perfect for Scheduling Multiple Locations

I run a multi-location salon, and Acuity has been a lifesaver. It allows me to manage appointments at different locations and even include availability for each location. This makes it easy for clients to book appointments based on preferred location, and I am able to track everything on one central dashboard. Integrations with my calendar keep me from ever double-booking, and the fact that I can take payment in advance has been a godsend. The customer service at Acuity is also top-notch-they're always quick to help if I ever have an issue. Overall, it's been a fantastic scheduling tool!

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Ideal for Health and Wellness Professionals

As a chiropractor, I have found Acuity to be the perfect solution for managing my appointments. This will allow clients to book online, choose the treatment option they need, and even fill in all of their intake forms before they come in. It saves me so much time. It allows me to take payment in advance, which cuts down no-shows, and sends out automated reminders to the clients so that they will never forget about appointments. It is also very user-friendly on both my end and for my clients, and integration with other tools is so seamless. I highly recommend it for any health or wellness professional!

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Intuitive and Customizable

I've tried different scheduling apps over time. Still, Acuity stood apart with ease of use and being tailored toward needs. It allows the different kinds of appointments, buffer time in between appointments, flexible price each has, not to say different intake forms if required that a client fills up beforehand. The integration with my calendar and payment processor makes the process completely seamless. I have been using it for a few months now, and it has taken much of the stress out of managing my schedule. I highly recommend Acuity to anyone in need of a professional scheduling solution.

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Streamlined and Professional

Acuity has helped me run my freelance consulting business much more efficiently. It also means clients can schedule appointments according to their convenience. I absolutely love that there is no longer any back-and-forth emailing. Another great flexibility of the system is its ability to allow me to set availability slots for each type of meeting, which goes a long way in making life easier both for me and my clients. Reminders reduced no-shows drastically, and I am able to customize everything with the whole booking to my branding. It plays very well with my calendar and payment system. Since I have started using Acuity, I've saved time and lots of stress.

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Excellent Tool for Freelancers

As a freelancer, keeping track of the appointments with my clients was really a nightmare. Acuity has really streamlined it. Now, I can set my availability, let them book according to their time zone, and collect upfront payments in advance. It's user-friendly, my clients love the self-scheduling option, and personally, I enjoy how I could add in custom intake forms for them to fill out prior to sessions. This, in itself, has prepared me better for sessions with them. The reminders it sends have greatly reduced the no-shows, and quite frankly, I wouldn't run my business without Acuity.

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Acuity for managing my personal appointments

Acuity for managing my personal appointments is great. Because I'm always running on the move, just knowing that this platform integrates well with Google Calendar and allows me to book appointments online is a lot of time-saving. Also, the reminder system allows me never to forget, and I simply enjoy the feature of how my availability can be adjusted when needed. Super user-friendly platform, and I'd highly recommend it to anybody that needs an organized manner in keeping track of appointments.

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Streamlined My Client Management

I have been using Acuity for quite a while now in managing my client appointments for my counseling practice, and this truly streamlined my process. Clients can easily book sessions, and I could adjust availability when needed. The automated reminders have helped avoid no-shows, and I can even send them intake forms prior to the appointment. The integration of payment makes it easy for clients to pay in advance, which reduces administrative work for me. Acuity has been a fantastic solution for managing my schedule and providing my clients with an easy, professional experience.

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Makes Life Easier for Busy Schedules

As a busy freelancer juggling multiple projects, Acuity has been a game-changer. I love how I can set up different services, offer clients a range of time slots, and automate the reminders. The payment processing is seamless, and I can customize everything, from intake forms to follow-up emails. Acuity also syncs perfectly with my Google Calendar, which helps me avoid double-booking. The ease of scheduling has saved me so much time and has made working with clients so much easier. I?d highly recommend it to any busy professional who needs a reliable scheduling solution.

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Great for Managing Multiple Service Types

I have a small business that has a variety of services, and Acuity has been ideal for keeping everything organized. I can set specific availability for each service and allow clients to book what suits them best. The flexibility in having different durations and pricing for each service is so useful. I also love how clients can pay upfront, which minimizes no-shows. The interface is user-friendly and I can see all my appointments in one place. In all, Acuity has seriously upgraded my business operations; I'm so glad to have found it!

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Effortless Appointment Scheduling

Acuity has made managing my appointments so much easier. Previously, I had to deal with endless email exchanges trying to find a time that worked for me and my clients. They couldn't see my availability in real-time and book directly until I got Acuity. Plus, the reminders and confirmations are automated, saving such huge blocks of time. I'm not having missed appointments. I can also set timeslots between meetings so I would be able to avoid over-involvement. It was surprisingly easy to use and just simply improved the way I conducted the business.

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A Must-Have for Consultants

I've used Acuity for my consulting business, and I really couldn't be happier. Clients can easily schedule appointments with me at their convenience, and I can set specific availability for each service that I offer. The ability to take payments upfront has reduced no-shows, and the reminders that go out automatically have helped keep my clients on track. The integration with my Google Calendar ensures there are no scheduling conflicts...

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Great for Health Professionals

I love using Acuity because it's perfectly suited to the running of appointments at my health and wellness practice. Being able to set varying session lengths is great; thus, I can enable my clients to choose their type of appointment when making the booking. The platform works for both me and my clients. Easy to understand, the reminders have helped smooth the flow of everything. I also love that it allows clients to pay in advance. It integrates with my calendar, which means there are no conflicts, and I am able to focus so much more on providing great care for my clients. It has been a great addition to my practice.

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Simple and Effective Scheduling

Acuity has made scheduling so much easier for my business. I enjoy how clients can easily schedule an appointment online, and even I can set different availabilities for various services. The system is so intuitive that it's really easy for me to make changes to my schedule. It sends out automated reminders so that my clients never forget an appointment. I feel that cancellations have decreased since Acuity was put in place, and it saves me a lot of time from having to coordinate appointments. It is a great tool; it has made my life so much easier with the scheduling process.

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Very Reliable and Easy to Use

I've been using Acuity for scheduling my online coaching sessions, and it's been a great experience. The system is super reliable, and so far, I have not encountered any problems with missed bookings or double-booking. That is absolutely fantastic because it allows me to set how available I am, the duration of each session, and take prepayments. It's convenient for my clients to schedule sessions online. I'm very grateful that reminders will go out to me as well as my client. All in all, Acuity has made handling my schedule so much easier, and I am really happy with the platform.

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Perfect for Managing Online Classes

Acuity has been really great for managing my online classes. Students can log in and schedule their slot. I am able to set class size limits, so I don't accidentally overbook myself. Integration with Zoom has been very smooth, with the service automatically creating meeting links for every booking. Also, love that I can set up recurring classes and collect payments in advance. The reminder system ensures that students don't miss their sessions, hence improving the attendance rate. It's reliable, user-friendly, and has made my class scheduling process so much smoother. I highly recommend Acuity to anyone managing group sessions or online courses.

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Excellent for Small Teams

Our small consulting team has been using Acuity for the past year, and it's been a game-changer. Each team member can control their schedule, and clients can book with the consultant of their choice. The automated reminders and follow-up emails save so much time. We also love the fact that we can set up different appointment types with varying durations and prices. The platform is very user-friendly, and customer support always responds when we have questions. Acuity has smoothed our workflow and given our clients a better experience. Highly recommended!

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Perfect for Service-Based Businesses

I run a small spa, and Acuity has completely transformed how I manage my appointments. Clients can book online, choose their preferred therapist, and even prepay for services. I appreciate the ability to customize the booking page to match my branding, adding that professional touch. No-shows have decreased significantly since I implemented the reminder system, and I can keep track of all my bookings and payments in one place. The platform is user-friendly and reliable, and my clients often comment on how easy it is to book their sessions. Acuity has been an excellent investment for my business.

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Makes Scheduling Stress-Free

Acuity has made scheduling stress-free for my busy coaching practice. This is important because clients can schedule their sessions online, choose their own times, and even complete intake forms in advance. The system sends out reminders automatically, which has cut down on missed appointments tenfold. I also like that Acuity integrates with my payment processor to take payments upfront. The system is intuitive and easy to customize, and the customer support team has been helpful when I've had questions. Acuity has saved me so much time and improved my client experience. I really can't recommend it enough!

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Reliable and Professional

I've used Acuity with my financial consulting business, and it's been a very reliable and professional solution for managing my appointments. It allows setting different time slots for consultations, adding buffer times, and even customization of intake forms to gather information about the clients. It integrates with my calendar so I never double-book, and it sends automated reminders to the clients so they stay on track. The payment processing feature is slick and easy for both me and my clients. Acuity is really user-friendly, and it has grossly improved the way I handle my business. It's a must-have for professionals!

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More Customization Options

This software has worked fine when basic scheduling is all that has been needed, but further improvements regarding customization have to be performed. It lacks flexibility either in designing the booking page or even in integration with other specific third-party tools. I faced some issues related to Google Calendar syncing, and that gave me a few double bookings. Customer support was quite responsive, but it took them a while to resolve my issue. The platform does work, but it can feel a bit limited for companies with more complex needs. I hope someday Acuity will add more features to enhance the user experience and fix these shortcomings.

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Overpriced for Small Businesses

Acuity is a decent tool that features some good stuff, but I find it to be too overpriced for my small business. The free version is too basic, and the paid ones don't give me much value for money spent. Also, I had some issues with the payment integration where sometimes the payments were not being processed correctly. The support was slow, and it delayed the resolution of my problem. It is easy to use, but similar functionality can be found on other scheduling tools for cheaper. In general, Acuity feels like it's better suited for larger businesses, and I don't think it's the best option for smaller operations.

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Limited Integration Options

While Acuity is decent for managing appointments, it doesn't integrate well with all the tools I use, such as my CRM software. This has made it difficult for me to streamline my workflow, and I have to revert to manual updates, which defeats the purpose of automation. I also found some problems with time zone adjustments that led to scheduling conflicts with my international clients. While the platform is user-friendly, major drawbacks are the lack of advanced integration options. Acuity is great for the basics, but if you want a business with a serious scheduling solution and more options for integration, this doesn't cut it.

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Issues with Payment Processing

I was excited to use Acuity for my business, but the payment processing feature has been a major disappointment. Clients reported issues with their payments not going through, which created an unprofessional impression. The resolution came, but it took a little while, by which time I had already lost business. Besides, this platform is costly compared to their competitors providing similar services. Some of the scheduling features within Acuity are great; this problem of payment integration, however, has become a deal-breaker. Now, I intend to go ahead with any other platforms that can promise good service for money and better end-to-end customer support.

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Great for Basic Use; Lacking in Features

I find Acuity to be a fair scheduling tool. Still, I think it's best used for very basic uses. The system is lacking some advanced features, including strong reporting tools and comprehensive client management. While it is pretty easy to schedule appointments, the limitations make themselves known when trying to tailor the system for more complicated workflows. It is also highly priced, especially for those small businesses that do not need all the premium features. I hope Acuity will expand its functionality in the next updates to fit a wide range of business needs. It's good for beginners but might not scale well for growing businesses.

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Not Enough Options for Customization

I was hoping to get more out of Acuity, but unfortunately, it did not quite live up to my expectations. It's rather limited with customization options. The only things that have been frustrating me the most are the branding on my booking page. You can't do much to customize it; it is just very plain. Then I have also experienced sync issues with my calendar, leading to double-bookings. Although the platform is friendly, these limitations frustrated me much, and I had to opt out for other tools with flexibility and better personalization. It works for basic scheduling, but there are better options out there.

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Poor Customer Support Response

Acuity has some useful features, but the customer support has been disappointing. The issue with the payment processing system, wherein payments were not going through properly, is one of the most critical problems I encountered. This support team took over a week to reply, and the solution wasn't as swift as expected. While intuitive and user-friendly, especially the scheduling features, once a problem arises, the deficiency in timely customer support is a huge setback. I did expect a much more responsive service, considering the price of the platform.

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Overcomplicated for Small Businesses

I found Acuity to be a bit overcomplicated for my small business needs. While it does offer a lot of features, many of them felt unnecessary for what I was looking for, such as detailed reporting and client intake forms. I had some trouble navigating the site when I first signed up because it is loaded with features that simply did not apply to my business. After a while, it felt like it was too much work to use for basic appointment scheduling. It's fine if you run a larger operation, but as a small business, that's overkill.

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Bugs and Glitches

While Acuity generally works well for scheduling, I?ve had several technical issues that have caused frustration. The platform tends to freeze or crash occasionally, and I?ve experienced bugs where appointment times weren?t properly displayed. Additionally, when syncing with my calendar, sometimes it doesn?t update correctly, leading to confusion with my availability. I reached out to customer support, but the process wasn?t smooth, and the problem wasn?t resolved quickly. Acuity is a decent tool, but these technical glitches have made it less reliable than I?d hoped.

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Payment Integration Issues

Acuity?s scheduling features are good, but I?ve had repeated issues with the payment processing feature. Clients' payments have not always gone through as smoothly as one would like, and integrating them with my existing payment gateways has been a real bother. To top it all, I was charged for a plan that I did not want because the cancellation process was vague. It took me contacting the support multiple times before it was resolved. While the booking system is useful, much needs to be improved about the payment and billing aspects of this tool. I would have expected such reliability, considering the fee that I pay.

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Too Limited Functionality for Advanced Needs

Acuity works OK for basic booking. For whatever reason, more advanced-schedule functionality doesn't quite seem to function as seamlessly. For example, I couldn't find it easy to provide the client with an easy option to book recurring appointments (weekly, monthly). The integrations are also somewhat limited, and syncing with my CRM was a bit clunky. Additionally, while it offers various features, they all seem to come at a high cost. For businesses with more complex needs, Acuity might not be flexible enough. It's a good basic tool but lacks the customization and functionality for anything beyond standard scheduling.

Acuity Insurance

Address
2800 South Taylor Drive
53081
Sheboygan
United States

Website
acuity.com

Email
customercare@acuity.com

Telephone
800-242-7666

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