Based on 50 customer reviews, the LoanMart
currently holds an average rating of 3.1 out of 5.
Review analysis indicates that approximately 68% of users shared positive experiences, while 32% reported concerns or negative feedback.
Overall sentiment suggests a generally positive customer experience.
Our AI review assessment currently categorizes this company as: Moderate Risk.
This summary is generated from customer feedback data to provide insights into company reputation, user experiences, and potential concerns for prospective customers.
Overall risk assessment
Moderate Risk
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Since 2001, 800LoanMart has been a nationwide leader in the car title loan industry, proudly serving over 250,000 customers and earning a reputation as a trusted lending partner.
They quoted me one rate and later switched it to something much higher.
The process wasn?t flawless, but I got what I needed. Website was a bit glitchy on mobile, so I had to switch to desktop. Took longer than I hoped, but once approved, the money came quickly. Customer service answered my questions, though there was some waiting. I?d say it's decent if you?re in a tight spot.
Their site kept freezing during my application. Super annoying and unprofessional.
Didn?t think it would go this smoothly, but it actually did. The rates are what they are for a short-term loan, but at least they were upfront about it. No pressure to take a bigger amount. Customer service was helpful, friendly, and responsive. They even checked in to see if everything went okay after funding. Would use them again.
Said I was approved, then changed their mind after days of waiting.