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1st-Line Equipment

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Delayed and Disorganized

My order from 1st-line was delayed, and when it finally arrived, the packaging seemed disorganized. The grinder was fine, but the overall experience felt unprofessional. For a premium retailer, I expected a smoother process. I might explore other options next time.

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Not What I Expected

The espresso machine I bought from 1st-line was fully functional but did not live up to the hype surrounding its marketing. The build quality is cheaper than I was expecting, and it does not work as consistently as I would like it to. It is a decent product, but not worth the extra premium for sure.

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Slow Resolution Process

I had an issue with a part missing from my order, and it took a frustratingly long time to resolve. While the espresso machine itself is good, the slow resolution process has left me with a negative impression. Better customer service would have made a big difference.

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Difficult Returns

I had to return an accessory I bought, and the process was much more complicated than I thought it would be. The return policy was not clear, and getting help took longer than it should have. While their products are good, the hassle of returning something has made me hesitant to order again.

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Flimsy Packaging

The espresso machine I ordered arrived in flimsy packaging, which made me nervous about its condition. While the machine itself was fine, the poor packaging didn?t inspire confidence. For such a pricey item, I expected more care in shipping.

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Needs Better Instructions

The grinder I purchased is great, but the lack of detail in the instructions made it frustrating to set up. I had to go online to figure out what to do, which added time. Now that I'm happy with the product, 1st-line should have better user manuals with their equipment.

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Great Quality Espresso Machine

The espresso machine I ordered from 1st-line has been such a great addition to my home coffee setup. Excellent quality of the build, it does consistent espresso with deep flavor. Shipping fast, and the product reached in good condition. Instructions were minorly not up to the mark. Overall, I'm glad with my purchase, and in the future, I'll probably order accessories as well.

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Quick Shipping and Reliable Products

I have ordered from 1st-line a few times now, and they have always been reliable. The grinder I purchased is top of the line and always produces consistent results. Shipping is quick, and the packaging is secure. Their website is easy to navigate, and I have never had any issues with my orders. Highly recommend!

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Impressive Range of Accessories

1st-line has a great range of accessories, and I just bought a tamper and milk frother. Both are of good quality and work perfectly with my espresso machine. Delivery was fast, and the items were well-packaged. The only reason I'm giving 4 stars is that I wish they offered more bundle deals.

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Great Grinder Purchase

The grinder I got from 1st-line was fantastic. So easy to calibrate, with perfect grind for espresso. Was delivered quickly; the product itself arrived in fine condition. So far, a noticeable improvement with my coffee. Will shop here again for additional coffee gear.

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Reliable and Great Service

I ordered an espresso machine from 1st-line, and while the product is excellent, there was a slight delay in shipping. The customer service team was helpful and kept me updated. The machine itself works wonderfully and is a great value for the price. I?ll be back for more accessories soon.

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Perfect for Coffee Enthusiasts

1st-line has everything a coffee enthusiast could want. I just bought a new espresso machine and it's a total game-changer, easy to use and makes truly caf?-quality coffee. Fast delivery and well-packaged. Very happy with my experience here and will shop here again.

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Helpful Support and Quality Products

1st-line team helped guide me to the right espresso machine for my needs. Works great and produces excellent coffee. Shipping was very quick, and the product arrived in perfect condition. My only criticism is that their online guides should be more elaborate. Otherwise, very happy!

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Great Espresso Machine Purchase

The espresso machine purchased from 1st-line is amazing. Very easy to use and makes wonderful coffee. It had all of the information one needed to make the right purchase on the website. Shipping was fast, and the product came well-packaged. I will most definitely return here for more coffee gear in the future.

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Top-Notch Products

I ordered a grinder and some accessories from 1st-line, and the quality of everything is excellent. The grinder is efficient, and the accessories are well-made. Delivery was timely, and the products were well-packaged. My only minor issue is that one item was backordered, but overall, I?m happy with my purchase.

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Perfect Espresso Setup

1st-line helped me with the perfect creation of an espresso setup for my place. I was able to procure a machine, grinder, tamper, which all work fabulously together. The quality is outstanding, with fast and on-time shipping. I have been recommending them already to some friends who simply love coffee, too.

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Excellent Value for the Price

The espresso machine I bought from 1st-line is a great value for the money. It is well-built and makes consistent, high-quality espresso. Shipping was fast, and the packaging was secure. I do wish they offered free shipping on higher orders, but overall, I'm happy with my experience and product.

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Amazing Grinder for Espresso

I have been using the grinder I purchased from 1st-line for a few weeks now, and it has been fantastic. The grind consistency is perfect, and it's easy to adjust for different brewing methods. Shipping was fast, and the product was well-packaged. It's one of the best investments I've made.

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Reliable Coffee Gear

I ordered a tamper and a frother from 1st-line, and both are excellent quality. The delivery was quick, and the items were well-packed. My only issue was that one item was temporarily out of stock, but the team communicated well. I?ll definitely shop here again for more accessories.

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Great Products and Service

The espresso machine I bought from 1st-line has been a game-changer. It is easy to use, and the quality is outstanding. Shipping was quick, and the product was well-packed. Their customer service was also very helpful when I had a question. I am a satisfied customer!

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Perfect for Home Coffee Enthusiasts

1st-line has a great variety for home coffee enthusiasts. I purchased an espresso machine, and it has been working perfectly so far. The coffee is full-bodied and full of flavor, and the machine is easy to use. Shipping was prompt, and the product arrived in good condition. In general, I am satisfied, but shipping cost could be improved.

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Awesome Coffee Machine and Support

I just recently bought an espresso machine from 1st-line, and could not be more satisfied with it. The machine makes caf?-quality coffee so easily and has been a joy to use. The website offered all the information I needed to make my decision, and their customer support team was very quick to answer my questions. Shipping was prompt, too, and arrived well packaged. The machine itself is well-built, easy to use, and delivers consistently great results. I have also bought accessories like a tamper and grinder, and both are of the same quality. 1st-line is now my go-to for all coffee equipment.

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Great Products and Reliable Service

1st-line has been a fantastic resource for upgrading my home coffee setup. I bought an espresso machine and grinder, and both are top-notch. The grinder is consistent, and the espresso machine is easy to use and makes great coffee. Shipping was fast, and the items arrived in perfect condition. Their website is well-organized, making it easy to find exactly what I needed. The customer service team was also helpful when I had questions about the setup. I highly recommend 1st-line to anyone looking for reliable coffee equipment.

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Amazing Espresso Machine Purchase

I purchased an espresso machine from 1st-line, and it has been a great addition to my kitchen. The machine is easy to use and makes consistently great espresso. Shipping was fast, and the product was well-packaged. My only suggestion would be that the instructions could be a little more detailed for a beginner. Other than that, the machine performs flawlessly, and the build quality is excellent. Their website also carries great accessories, so I will go back for those. All in all, I am satisfied with my purchase and the service that was given to me.

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Perfect for Home Baristas

I am happy to have bought my espresso machine from 1st-line. For a home barista like me, this espresso machine is perfect. It is very well-designed and user-friendly. In addition, it delivers excellent coffee with a rich crema. The grinder I ordered along with it is also impressive, offering precise and consistent grinds. The website was easy to use to select the right products, and the customer service team was available to answer all my questions. Shipping was fast, and the products arrived in excellent condition. I am already planning my next purchase to further enhance my coffee setup.

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Consistently High-Quality Products

I?ve been a customer of 1st-line for over a year, and they?ve never disappointed. I?ve purchased an espresso machine, grinder, and several accessories, all of which have exceeded my expectations. The quality of their products is outstanding, and their customer service team is always helpful and responsive. The espresso machine is easy to use and produces consistently great coffee. Shipping is always fast, and the items arrive securely packaged. It is evident that 1st-line cares for its customers and feels proud about the quality of its coffee equipment. I would recommend them for anyone who wants to get their coffee thing on at a better level.

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Reliable Coffee Gear and Support

I bought a grinder and some other supplies from 1st-line, and the quality is very impressive. The grinder is easily adjustable and gives consistent performance for my espresso machine. I did have a minor question about one of the accessories, and their customer service team responded quickly and helpfully. Shipping was timely, and the items were securely packaged. My only small critique is that I wish they offered free shipping on larger orders. Despite this, I'm very happy with my purchase and will continue shopping with 1st-line for my coffee needs.

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Fantastic Selection of Accessories

1st-line offers an amazing collection of coffee accessories. I bought a milk frother, tamper, and grinder recently. All three products are of excellent quality. The grinder has really made a difference in the quality of my coffee. The shipping was pretty fast, and the items arrived in flawless condition. The website is also easy to use, and the product descriptions are very detailed. It's wonderful to see a company that puts so much emphasis on quality and customer satisfaction. I will be returning for more accessories and possibly an upgrade of my espresso machine in the near future.

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Great for Beginners and Experts

I am a beginner in espresso, and 1st-line has been very helpful. The espresso machine I bought is easy to use and makes excellent coffee. Their website had step-by-step guides, and the customer service team offered some extra tips when I reached out. The shipping was quick, and everything arrived in perfect condition. The only thing I can say is that they should add more detailed setup instructions for new users. I'm really satisfied with my purchase and feel more confident making espresso at home.

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Professional-Level Equipment

I recently upgraded to a professional-grade espresso machine from 1st-line, and it has been an incredible experience. The machine is sturdy, reliable, and makes consistently amazing coffee. The grinder I purchased alongside it is equally impressive, offering precise control over grind size. Shipping was fast, and the products were securely packaged. The customer service team was helpful in answering my questions before I made the purchase. I could not be happier with the quality of the equipment and the service provided.

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Perfect Espresso Every Time

I am so happy that I bought the espresso machine from 1st-line. It has totally changed my morning routine. It is so easy to use, perfect espresso every time, and sleek in design that it looks beautiful in my kitchen. The grinder that I bought was excellent too. Consistent grind, perfect shot every time. Shipping was fast, and everything was packed with care. I appreciate the product descriptions on their website, which helped me to choose the right equipment. I would highly recommend 1st-line for anyone looking to elevate their coffee experience.

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Reliable Service and Top-Quality Products

I have been using 1st-line for all my coffee equipment needs, and they have consistently impressed me. I recently purchased an espresso machine and grinder. Both are truly outstanding. The espresso machine is easy to use, delivers rich coffee consistently, and is made to last. The grinder delivers precise and even grinds for better flavor from my brews. Shipping was fast, and the products were securely packaged. The customer service team was helpful in answering all of my pre-purchase questions. I highly recommend 1st-line for their high-quality products and excellent service. They've earned a loyal customer in me.

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A Coffee Lover's Dream

As a coffee enthusiast, I have tried many retailers, but 1st-line stands out for their quality and service. I bought a premium espresso machine, and it has exceeded all my expectations. The machine is easy to use and produces caf?-level coffee. The grinder I ordered is perfect for it, and it gives me consistent grinds. Their website is very detailed and informative, so it's easy to choose the right products. Delivery was prompt, and the packaging was excellent. I also appreciated the helpful tips provided by their customer service team. If you love coffee and want the best, 1st-line is the place to shop.

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Fantastic Experience All Around

I am more than thrilled with my buy from 1st-line. I ordered an espresso machine with some accessories; everything arrived brand new. The coffee is consistently sublime, and I have enjoyed using this machine. This tamper is also of quality, as well as the milk frother. Their site is easy to navigate, with good product description and accuracy in descriptions. I did have a small question on the setup and they were great about getting back to me right away. Shipping was fast and packaging was top-notch so everything arrived safe and sound. I will be shopping here again for my future coffee gear needs.

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Best Place for Coffee Gear

1st-line has become my one-stop shop for everything coffee. The espresso machine I ordered is great ? sturdy, efficient, and consistently producing great-tasting coffee. The grinder is impressive with adjustable settings for different brewing methods. Their customer service team made sure I selected the right products. Delivery was on time and the packaging safe. I already placed another order for accessories. Highly recommend 1st-line for excellent products, helpful support, and fast shipping.

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Consistently Excellent Products and Service

I ordered from 1st-line several times, and they never disappointed. Lately, I ordered an espresso machine along with a grinder. The machine is quite easy to use, makes the best coffee, and is very rugged. The grinder ensures consistent results and is really easy to fine-tune. Shipping is usually very fast, and products arrive fully packaged. Their website is nicely structured, and there's always enough information to make a good decision. I have also gotten in touch with their customer support team a number of times. They are all very helpful and friendly. For high-quality coffee equipment, 1st-line is a trustworthy and reliable source.

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Excellent Espresso Machine

The espresso machine I purchased from 1st-line has been a game-changer. It?s easy to use, well-built, and produces caf?-quality coffee consistently. Shipping was quick, and the packaging was secure. I highly recommend 1st-line for premium coffee gear.

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Best Grinder for Home Setup

I bought a grinder from 1st-line, and it?s been the best addition to my coffee setup. It?s sturdy, efficient, and easy to calibrate for different brewing methods. Shipping was fast, and the product was well-packaged. Very happy with my purchase!

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Solid Purchase

I purchased an espresso machine and a tamper from 1st-line. Both are great quality, and the machine is easy to use. My only issue is that the tamper size wasn?t as clearly stated on the website as I?d have liked. Otherwise, everything is perfect.

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Great Support and Quality Products

The customer service team at 1st-line helped me select the perfect espresso machine for my needs. It?s been fantastic so far. Shipping was prompt, and the product arrived in excellent condition. I?ll be back for accessories in the near future.

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Perfect for Espresso Enthusiasts

As someone who loves making espresso at home, 1st-line has been a fantastic resource. The machine I bought works flawlessly, and the accessories are top-notch. The shipping was fast, and the packaging was excellent. I highly recommend 1st-line.

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Amazing Coffee Accessories

I purchased a milk frother and tamper from 1st-line, and they are excellent quality. The frother works perfectly, and the tamper is sturdy. Everything arrived on time and well-packaged. Their website makes shopping easy and enjoyable.

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Great Products, Minor Delays

The grinder I bought from 1st-line is fantastic, and the results are consistently great. However, shipping took slightly longer than expected. Still, the quality of the product made up for the delay. I would order again without hesitation.

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Excellent Home Espresso Setup

I recently upgraded my coffee setup with an espresso machine and grinder from 1st-line. Both are of excellent quality and easy to use. The shipping was quick, and everything arrived in pristine condition. I?m very happy with my purchase!

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Top-Quality Grinder

The grinder I ordered from 1st-line exceeded my expectations. It?s precise, efficient, and easy to use. Shipping was fast, and the product was securely packaged. I?m already planning to order more accessories from their website.

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Perfect Espresso Every Time

I bought an espresso machine from 1st-line, and it?s been amazing. The coffee is rich and full-bodied, and the machine is easy to use. Shipping was prompt, and the customer service team was very helpful. Highly recommend their products!

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Amazing Grinder

The grinder I purchased from 1st-line is excellent for espresso. It produces consistent grinds, and the build quality is outstanding. Shipping was quick, and the product arrived in perfect condition. Very satisfied with my purchase!

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Good Overall Experience

I ordered an espresso machine from 1st-line, and while the product is excellent, the setup instructions could be more detailed. Shipping was fast, and the machine works great. I?m happy with my purchase but hope for better instructions in the future.

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Outstanding Coffee Gear

1st-line has been my go-to for coffee equipment. I recently bought an espresso machine, and it?s perfect for my needs. Shipping was fast, and the product was well-packaged. Their customer service is also top-notch. Highly recommend!

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Excellent Quality and Service

I purchased a grinder and tamper from 1st-line, and both are fantastic. The grinder produces consistent results, and the tamper is sturdy. Shipping was quick, and the items were well-packaged. I?m very happy with my experience and will order again.

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Fantastic Selection of Coffee Equipment

1st-line has an excellent variety of coffee equipment. I purchased an espresso machine and it arrived very quickly and well-packaged. Their website is very easy to navigate, and I appreciated the detailed descriptions and reviews. I will definitely consider them for future purchases of coffee gear.

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Very Helpful Customer Service

I had a question about which grinder would suit my needs, and 1st-line's team was very helpful, guiding me to the right product. Can't be happier. The quality of the grinder is high, and it performs as advertised. Overall great experience!

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Fast Shipping and Quality Products

I ordered an espresso machine from 1st-line, and it arrived sooner than I had anticipated. The packaging was tight, and the product was in pristine condition. The machine works beautifully and has elevated my home coffee-making experience. I'm very pleased with the quality and service.

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Perfect for Home Baristas

1st-line is an amazing resource for the coffee lover. I recently purchased a new espresso machine, and the quality is outstanding. They also provide loads of helpful resources online to get you started. Their customer service was responsive and answered all my questions. I highly recommend them to fellow coffee lovers.

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Great Value for the Price

The espresso machine from 1st-line is of good quality, and the results have been consistent. The price was reasonable compared to other retailers. Shipping was a little delayed, but the product quality made up for it. I would definitely buy from them again and recommend them to others.

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Extensive Variety

I was really impressed by the different types of coffee equipment that were available on 1st-line. I was able to find all the machines and accessories I needed to upgrade my current setup. Everything arrived in fantastic condition, and I have been enjoying caf?-quality coffee at home ever since. Very satisfied with my experience!

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Quality Espresso Machines

I purchased an espresso machine from 1st-line, and I?m thrilled with the performance. It?s easy to use and makes incredible coffee. The website provided detailed specs, which made choosing the right machine simple. Delivery was fast, and everything was well-packed. I?ll be shopping here again for more gear.

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Reliable and Trustworthy

I have ordered from 1st-line several times, and they always deliver on their promises. The products are top-notch, and the shipping is fast and reliable. Their customer service team is knowledgeable and helpful. I trust them for all my coffee equipment needs.

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Fantastic Shopping Experience

Buying at 1st-line was easy. Their website is easy to use, and product descriptions are precise. I bought a grinder and some accessories, and all arrived in great shape. I am extremely satisfied with how the grinder functions. In my opinion, everything was good, and I will definitely go back.

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Helpful Advice and Quality Gear

I reached out to 1st-line for advice on choosing an espresso machine, and they were incredibly helpful. Their recommendation was spot-on, and I?m thrilled with my purchase. The machine is well-built and easy to use. I?m enjoying caf?-quality coffee at home thanks to their guidance.

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Consistently Great Service

This is my second purchase from 1st-line, and the experience was just as good as the first. Their product quality is excellent, and the shipping is reliable. While the response time for customer service could be faster, they are helpful and professional. I recommend them for coffee enthusiasts.

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Top-Notch Equipment

The espresso machine I purchased from 1st-line is fantastic. It is very easy to use, and the coffee it produces is amazing. Their website provided me with ample information to choose the right model. Delivery was prompt, and the product arrived in great shape. I could not be happier with my purchase.

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Great for Beginners and Pros

1st-line has a great selection for all levels of coffee enthusiasts. As a beginner, I found their guides and advice very helpful. My new espresso machine is amazing, and I'm already improving my skills. Shipping was fast, and the machine was well-packaged. I highly recommend them for quality coffee gear.

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Excellent Support Team

The team at 1st-line is amazing. They went out of their way to help me find the right grinder for my needs. They were very helpful with answering all of my questions, and even offered setup tips. The grinder I purchased works perfectly and the coffee produced is fantastic. Great products and even better customer service.

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Professional and Reliable

1st-line offers professional-grade coffee equipment and accessories at a reasonable price. My order was processed quickly, and the products arrived in perfect condition. I bought a tamper and milk frother; both are of excellent quality. I will definitely come back for future purchases.

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Very Impressed with the Variety

1st-line has an excellent choice of espresso machines and accessories. I recently bought a machine and a grinder, and both far exceeded my expectations. The website is easy to use, and shipping was quick. I have been recommending them to all my coffee-loving friends.

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Dependable Coffee Gear

I have bought several pieces of items from 1st-line, and they have all been reliable. The espresso machine I purchased a few months ago is still working like a charm. Although their shipping may be a bit slow at times, the quality makes it worthwhile. I like my purchases in general.

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Awesome Prices and Quality

I found 1st-line to have competitive prices without compromising quality. I purchased an espresso machine, and it?s been a fantastic addition to my kitchen. The shipping was fast, and the machine arrived in pristine condition. I?ve had a great experience so far and will shop here again.

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Makes Great Coffee at Home

Thanks to 1st-line, I make caf?-quality coffee at home. The espresso machine I bought is very easy to use and the results are amazing. The accessories I ordered were also of high quality. Delivery was fast, and the customer service team was friendly. I could not be more satisfied with my purchase.

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User-Friendly Website and Service

Shopping at 1st-line was simple and straightforward. The website is well-organized, and the product descriptions are thorough. My espresso machine arrived quickly and works wonderfully. The only downside was a slight delay in answering my inquiry, but overall, it was a great experience. I?ll shop here again.

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High-Quality Coffee Equipment

I?ve been ordering from 1st-line for a few months now, and their products are always top-notch. The espresso machine I purchased is easy to use, and the grinder delivers consistent results. Their packaging is excellent, and shipping is always reliable. I highly recommend them for coffee enthusiasts!

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Perfect Espresso Machine

I purchased an espresso machine from 1st-line, and I couldn?t be happier. The machine is sturdy, well-built, and makes perfect espresso every time. Customer support was very helpful with setup tips. Delivery was prompt, and everything was in excellent condition. A fantastic experience overall!

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Excellent Grinder and Service

I ordered a coffee grinder from 1st-line, and it works like a dream. It produces a consistent grind every time, and it?s easy to adjust for different brewing methods. The team was also very helpful when I had questions about the settings. I?m extremely satisfied with my purchase and will shop here again.

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Great for Coffee Enthusiasts

As a coffee enthusiast, I?ve shopped at 1st-line for various coffee equipment. Every product I?ve received has been excellent, from espresso machines to accessories like tampers and frothing pitchers. Delivery is always fast, and their website is easy to navigate. Highly recommend!

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Amazing Customer Support

I had a minor issue with my order, but the customer support team at 1st-line resolved it quickly and professionally. The espresso machine I ordered is amazing, and the grinder works perfectly. I?m very happy with the overall experience and will definitely return for future purchases.

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Premium Coffee Gear

I recently upgraded my coffee setup with gear from 1st-line, and I?m beyond impressed. The espresso machine and grinder I ordered are top-of-the-line and have transformed my coffee experience. The delivery was quick, and everything was well-packaged. I highly recommend them for anyone serious about coffee.

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Incredible Selection

1st-line has an incredible selection of coffee equipment. I found everything I needed to create my home coffee bar. The quality of their products is outstanding, and the shipping was fast and reliable. I?m thrilled with my purchase and will definitely shop here again.

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Great Machines but Slow Shipping

I bought an espresso machine from 1st-line, and the product quality is fantastic. However, the shipping took longer than I expected. The machine itself works perfectly and has greatly improved my coffee routine. Despite the shipping delay, I?m happy with my purchase.

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Great for Home Coffee Makers

1st-line offers a fantastic range of products for home coffee makers. I purchased an espresso machine and a grinder, and both exceeded my expectations. The customer service team was friendly and helpful, and the products arrived on time. Highly recommend!

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Exceptional Coffee Equipment

The espresso machine I purchased from 1st-line is exceptional. It?s easy to use, and the coffee it produces is amazing. I?ve also bought a grinder, and it works perfectly for my needs. Delivery was fast, and everything arrived in perfect condition. A wonderful shopping experience!

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Ideal Espresso Configuration

Ordered a complete setup of espresso gear from 1st-line; it has been fantastic. Equipment and grinder are top-class, really pushing my coffee setup to the limits. Everything arrived well-packaged and was exactly on time. Their website did a great job of finding the exact product needed. Highly recommended for coffee fans.

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Best Customer Service Ever!

I had a minor problem with my order, and the 1st-line customer service team dealt with it immediately. They were friendly and professional throughout the process. The espresso machine I ordered works perfectly, and I'm very happy with the quality. Great company to deal with!

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Excellent Grinder Purchase

I bought a grinder from 1st-line, and it?s the best coffee accessory I?ve ever owned. The grind consistency is fantastic, and it?s easy to use. Shipping was quick, and the grinder arrived in perfect condition. I?m impressed with the quality and will shop here again.

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Quality and Convenience

1st-line brings for you the very best goods with a smooth shopping experience. I ordered an espresso machine. They had it delivered on time and in perfect condition. The machine performs beautifully and is exactly as described on their website. I am very happy with my purchase and highly recommend their services.

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Great Espresso Machine

I'm pretty new to making espresso at home, but 1st-line made this so easy to do. It is user-friendly and produces simply amazing coffee. Their website included all the information a person needs for making an educated decision. Fast shipping, and all of my packages arrived in great shape.

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Awesome Espresso Machine Purchase

The espresso machine I ordered from 1st-line arrived quite fast and was very well packaged. It's working flawlessly, and I love the coffee it makes. My only real complaint is that the setup instructions could be clearer. Other than this, I am completely satisfied with the product and will shop here again.

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Great Selection of Accessories

1st-line carries everything I needed to complete my espresso setup: tampers, milk pitchers, etc. Their accessory selection is excellent! The items that I ordered arrived just in time and were of great quality. It's obvious they only stock the best. Should be recommended to anyone with an interest in coffee at all.

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Exceptional Service and Products

I'm very impressed with 1st-line service and quality. Their espresso machine I bought is incredible, and all the questions I had were answered promptly by their customer service. Everything arrived within the times stated, and the machine works like a dream. I will definitely order from them again.

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Perfect Purchase Experience

1st-line made my first espresso machine purchase a breeze and enjoyable experience. The website had all the information I needed to select the right model, and the machine arrived in a timely manner. Quality is superb, and it has been an excellent addition to my kitchen. I will be back for sure.

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High-Quality Coffee Gear

I bought an espresso machine and grinder from 1st-line, and both are amazing. The grinder is precise, and the machine makes incredible coffee. Shipping was fast, and the items were well-packed. I?m thrilled with my purchase and recommend them to anyone looking for quality coffee equipment.

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Great Online Shopping Experience

Shopping at 1st-line was quick and easy. Their website is well-organized, and the product descriptions are detailed. My espresso machine arrived promptly and works perfectly. It?s clear they care about their customers and the products they sell. I?ll be back for more coffee equipment soon.

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Exceptional Quality and Service

I ordered a grinder and some accessories from 1st-line, and everything exceeded my expectations. The grinder is high-quality and produces a consistent grind. Shipping was fast, and the items were packed securely. Their customer service team was also helpful when I had a question. Great experience overall!

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Great Grinder and Tamper Combo

I purchased a grinder and tamper from 1st-line, and both are fantastic. The grinder is efficient, and the tamper is sturdy and well-made. Everything arrived quickly and was packaged securely. I?m very happy with the quality and will definitely shop here again for my coffee needs.

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Perfect for Home Coffee Enthusiasts

I recently upgraded my home coffee setup with products from 1st-line, and I am extremely satisfied with the results. The espresso machine and grinder I purchased are top-notch. The website made it easy to choose the right equipment, and everything arrived in perfect condition. Highly recommend for coffee lovers!

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Outstanding Coffee Equipment

The coffee equipment I ordered from 1st-line is outstanding. The espresso machine is easy to use and produces delicious coffee. The accessories I purchased were also high-quality and have made my coffee-making experience even better. I'm very impressed with their selection and service.

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Quick Delivery and Great Quality

I?m very happy with my purchase from 1st-line. The espresso machine arrived quickly and was in perfect condition. It?s been a joy to use, producing excellent coffee every time. The entire process, from ordering to delivery, was seamless. I?ll definitely order from them again.

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Perfect Customer Experience

1st-line delivers a fantastic customer experience. It is easy to navigate their website, and they have excellent products. I purchased an espresso machine and some add-ons, all of which went beyond my expectations. The order was delivered with great speed and arrived securely packed. Highly recommended for coffee enthusiasts.

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Good for Espresso Beginners

I am a newcomer to espresso, and 1st-line was great for me. The website has everything you need to choose the right machine, and customer service is good when you need it. My machine is very easy to use, and the coffee it makes is just amazing.

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Awesome Espresso Equipment

I purchased a grinder and espresso machine from 1st-line, and I am thrilled. The grinder consistently produces excellent results, and the espresso machine is easy to use and produces the best coffee. Shipping was fast, and everything was packaged securely. I will return for more accessories in the future.

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First-Time Great Experience

This was the first time that I ordered from 1st-line, and it was just great. The website is not difficult to navigate, and I found all the information required. I ordered an espresso machine here, and it arrived quite speedily. It is working perfectly, and I will recommend this one to my friends who love coffee.

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Perfect for Espresso Lovers

As an espresso enthusiast, I am extremely happy with my purchase from 1st-line. The machine I purchased makes great espresso with a rich crema. It was shipped quickly and easy to set up. Their website is a good resource for making the right choices. Highly recommend!

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Great Shopping Experience

I really enjoyed buying from 1st-line, the process was quite easy. I purchased an espresso machine and a few accessories; all of it came in pristine condition. Quality was above and beyond my expectations; I just love the coffee that I get to make at home. Customer for life for sure!

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Reliable and High-Quality

1st-line is a great source for quality coffee equipment. The espresso machine I bought is solid, easy to use, and makes fantastic coffee. Shipping was prompt, and the items were well-packaged. I am impressed with their selection and will be back for more in the future.

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Highly Recommend for Coffee Enthusiasts

1st-line has everything a coffee enthusiast could need. I recently upgraded my grinder, and the one I bought from them is fantastic. It's quiet, efficient, and delivers consistent grinds. Delivery was quick, and the product was as described. I'll be returning for more coffee gear soon.

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Perfect Espresso Results

The espresso machine I purchased from 1st-line is amazing. It is easy to use, and the results are always great. The coffee is rich, smooth, and tastes like it came from a caf?. I am very happy with my purchase and would recommend them to anyone looking to upgrade their coffee setup.

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Awesome Grinder for Beginners

As a beginner, I was looking for a grinder which is easy to use but very good quality. The 1st-line website really assisted me in finding the perfect model. It works flawlessly, and already I can tell an improvement over my coffee. Shipping was really fast, and the grinder arrived well-packaged. Am highly satisfied.

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Quick Delivery, Great Quality

I purchased an espresso machine and a tamper from 1st-line, and both exceeded my expectations. The machine is powerful and easy to use, and the tamper feels sturdy and well-made. Everything arrived quickly and was packed perfectly. I?ll definitely shop here again for all my coffee needs.

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Outstanding Customer Experience

1st-line offers an amazing customer experience. Their product descriptions are very informative, and the customer service is knowledgeable and very helpful. I bought an espresso machine, and it has been a game-changer for my home setup. Shipping was fast, and everything arrived in perfect condition. Highly recommend!

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Impressive Espresso Machine

The espresso machine 1st-line sold me was fantastic. Not only is the product itself amazing?easy to operate, producing caf?-quality coffee, but it also happens to look absolutely fantastic on the countertop. Selecting my model from this website was such a breeze; the delivery followed suit.

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Perfect Upgrade for My Setup

I was looking to upgrade my coffee setup, and 1st-line had everything I needed. The espresso machine and accessories I ordered are top-notch. The machine is easy to use and produces amazing coffee. Shipping was quick, and everything was securely packed. I couldn?t be happier with my purchase.

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Friendly Customer Service

The team at 1st-line was extremely friendly and assisted me in making the right choice with the espresso machine. It's been working perfectly, and the coffee tastes amazing. The delivery was fast, and the machine arrived in perfect condition. Great products and even better service!

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Impressed by the Quality

I have ordered from 1st-line twice now, and both times, the quality of the products impressed me. The espresso machine and grinder I purchased are well-made and perform beautifully. Shipping is fast, and the packaging ensures everything arrives safely. I will be a repeat customer.

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Great Resource for Coffee Gear

1st-line is a great resource for coffee gear. Their selection is great, and the products are of high quality. I bought an espresso machine and a milk frother, and both are amazing. The delivery was fast, and the items were securely packed. I will definitely recommend them to others.

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Top-Notch Grinder

The grinder I bought from 1st-line is fantastic. It's easy to use, produces consistent grinds, and feels sturdy. Shipping was quick, and the grinder was well-packaged. I'm very happy with my purchase and will be returning to 1st-line for other coffee equipment in the future.

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Easy Shopping Experience

Shopping at 1st-line was so easy. Their website is well-organized, and the product descriptions are thorough. I found exactly what I needed, and my order arrived quickly. The espresso machine I purchased is fantastic, and I'm loving the coffee it makes. Great experience overall!

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Amazing Customer Support

The customer support at 1st-line is amazing. They answered all my questions and helped me choose the right espresso machine. It arrived quickly and was easy to set up. The machine works perfectly, and the coffee tastes incredible. I?m so happy with my experience!

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Reliable Coffee Equipment

1st-line offers high-quality, reliable coffee equipment. I bought a tamper and a grinder; both are great. The grinder is precise and efficient, and the tamper feels professional-grade. Shipping was fast, and items were packed very securely. I will definitely shop here again for more coffee gear.

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Disappointing Customer Service

The product quality coming from 1st-line is good, but the customer service was a letdown. My espresso machine was malfunctioning soon after I bought it, and I contacted them for help. It took several days to receive a response, and the resolution was not helpful. I expect more responsiveness from a premium retailer. The machine itself is decent, but lack of timely support has left me hesitant to order from them again.

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Not Worth the Wait

I went into 1st-line eager to try it based on reviews, but it didn't quite meet my expectations. My order took some time to get to me, and when it did, the box was damaged. Although the espresso machine inside suffered no damage, it felt a letdown in terms of wait and presentation. The machine works well, but they really need to work on shipping.

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Poor Communication

1st-line was horrible regarding the purchase of my grinder. An item was supposedly ordered, shipped, and missed the deadline on delivery. Nothing was communicated except after I phoned. Grinder works OK but no status information during delivery makes this service unbearable. At this cost, I believe more attention toward communication of product delivery status was in order.

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Slow to Resolve Issues

I had a problem with my espresso machine within a week of receiving it, and getting support from 1st-line was a challenge. It took multiple emails to get a response, and the resolution process was slow. The machine works fine now, but the hassle left a bad impression.

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Damaged Packaging, Good Product

The grinder I purchased from 1st-line was delivered with badly damaged packaging, which was somewhat worrying. The grinder itself arrived in good order and functions as expected, but the packaging made me doubt their attention to detail. For the price of the product, I expected more care in shipping. They should fix this.

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Doesn't Come with Detailed Instructions

The espresso machine bought from 1st-line is okay, but there was a lack of information about how to set it up and use it. Being new to espresso machines, it was a pain to find out by trial and error. While the product is performing great now, it was disappointing to not have friendly user guides.

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Long Wait for Delivery

I ordered an espresso machine from 1st-line, and while the product itself is great, the delivery took much longer than expected. There was no clear explanation for the delay, which left me feeling frustrated. If shipping times improve, I?d consider ordering from them again, but this experience was disappointing.

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Mixed Feelings About the Purchase

I got the espresso machine from 1st-line; it works perfectly. However, I was frustrated when ordering. Questions about the product were not replied to promptly and shipping was late. The machine does work well, but the overall experience did not feel worth the premium price that I paid.

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Missing Accessories in Order

My 1st-line espresso machine arrived on time, but one of the accessories listed in the product description was missing. I contacted customer service, but it took several days to get a response. The quality of the product is good, but the incomplete order and slow resolution were disappointing.

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Underwhelming Build Quality

The espresso machine I received from 1st-line doesn't feel as premium as I expected based on the price. It's functional, but some parts feel flimsy, and I'm not sure how well it will hold up over time. Customer service was polite but didn't offer much help when I shared my concerns.

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Difficult Return Process

I needed to return an accessory I purchased from 1st-line, and the process was more difficult than it should have been. The return policy wasn?t clearly explained, and getting assistance took longer than expected. While their products are decent, the hassle of returning an item has made me hesitant to order again.

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Slow Shipping, Decent Product

The espresso machine I ordered from 1st-line is decent, but the shipping was slower than expected. It arrived a week later than promised, with no updates provided during the delay. While the machine performs well, the lack of communication and slow shipping were frustrating.

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Not Beginner-Friendly

I bought my first espresso machine from 1st-line. Although it works, the lack of clear setup instructions makes it hard to use. For a beginner, this is frustrating. The customer service did help me a bit, but I wish they included more guides for new users.

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Good Product, Unclear Warranty Terms

The espresso machine was great from 1st-line, but their warranty terms and conditions were rather vague. While I was just having a little problem with one of the minor elements, I made a call to customer service; it took time to clarify this. It frustrates me about the unclear details of the warranty, even if the machine worked fine.

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Slow Customer Support

The espresso machine I bought works well, but I had a question about setting it up, and it took days to get a response. The machine is okay, but the slow customer support was frustrating. I would have expected better service from a company that markets itself as a premium supplier.

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Delayed Shipping Experience

I ordered an espresso machine. The delivery was longer than I expected, with no updates at all. It arrived in good condition, but the lack of communication during this delay was a disappointment. I paid a premium price for the product, and I expected more professionalism. I would not order again.

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Underwhelming Product Quality

The grinder I purchased from 1st-line feels less durable than I expected. It works, but some parts seem cheaply made. For the price, I was hoping for a more robust product. While the ordering process was smooth, the product quality didn?t meet my expectations.

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Missing Setup Instructions

I have never used an espresso machine, and this 1st-line model came with no installation instructions. So it took a lot of trial and error to get it up and running. While it does its job quite well now, I found it to be quite frustrating without clear installation instructions.

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Packaging Could Be Better

This was shipped to me with severely damaged packaging, which is rather disappointing. But I am relieved to say that the machine was alright, and perhaps the care in this regard could be improved. As an expensive item, I was hoping for much more care while shipping. Something that they must really work on.

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Not Worth the Wait

The espresso machine ordered took longer than expected to ship, and a lack of update during the time was frustrating. Although the espresso machine works quite well, I would not order it again unless the shipping process changes.

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Unclear Warranty Terms

I had an issue with my espresso machine. The warranty terms from 1st-line were confusing, not clear on what was covered, and getting answers from customer service took time. It is a good machine, but the unclear policies made the situation more frustrating than it needed to be.

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Good Product, Poor Communication

The espresso machine I bought works fine, but the communication from 1st-line during shipping was not up to par. I did not receive updates, and the order took longer than promised. The product is decent, but poor communication has made me hesitant to order from them again.

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Not Beginner-Friendly

The espresso machine I bought from 1st-line wasn?t as beginner-friendly as I had hoped. The lack of clear instructions made it hard to set up and use. While the machine works fine now, I wouldn?t recommend them to first-time buyers without more detailed guides.

1st-Line Equipment

Address

265 Willow Brook Rd
07728
Freehold, NJ
United States

Website
1st-line.com

Email
customerservice@1st-line.com

Telephone
732-298-6268

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