GotoSend
1/5.0
August Sullivan
5/5.0
28, Oct 2025
Secure and reliable
Transfers processed safely, funds delivered on time, and notifications kept me informed. Support staff responsive when needed.
June Perry
4/5.0
15, Oct 2025
Easy to use
The platform is straightforward, notifications clear, and recipient received funds promptly. Minor interface improvements could make it better.
Felix Alexander
5/5.0
02, Oct 2025
Dependable service
I rely on GotoSend for monthly remittances. Transactions are consistent, delivered on time, and support is responsive when needed.
Audrey Jenkins
5/5.0
19, Sep 2025
Positive first impression
Using GotoSend for the first time was simple and fast. Payment processed without issues, funds arrived quickly, and notifications were accurate. Support staff were helpful.
Sawyer Howard
2/5.0
06, Sep 2025
Cancellation difficulties
I wanted to cancel a transfer but was informed it wasn?t possible. The policy was not clearly explained beforehand, making the situation frustrating and stressful.
Isla Patterson
4/5.0
24, Aug 2025
Smooth transactions
Transfers were completed quickly. Notifications were mostly timely. Recipient confirmed receipt without problems. A reliable platform for remittances.
Declan Morgan
5/5.0
11, Aug 2025
Great experience
I sent money and a package; both were delivered without issues. The interface was intuitive, tracking clear, and support helpful. Very satisfied with GotoSend.
Stella Kim
5/5.0
29, Jul 2025
Fast and secure
Transfers completed quickly and securely. Notifications kept me informed. Support staff were responsive and helpful. Overall, excellent service that I trust for sending funds.
Mason White
2/5.0
16, Jul 2025
Confusing interface
Navigating the website was confusing. Some options weren?t clearly labeled, making the process longer than necessary. While I completed the transaction, the experience could be much smoother.
Willow Kowalski
4/5.0
03, Jul 2025
Reliable for packages
I sent a food combo package and funds. Both were delivered as expected. Tracking was clear, support was responsive, and the process was smooth. Minor delays in notifications, but acceptable.
Silas Goel
5/5.0
20, Jun 2025
Excellent for urgent transfers
Needed to send money urgently. GotoSend processed it quickly and funds were received immediately. Notifications and support were helpful. Highly recommend for urgent transactions.
Penelope Nielsen
5/5.0
07, Jun 2025
Stress-free remittance
I appreciate GotoSend for making money transfers stress-free. The interface is easy, funds arrive quickly, and notifications are reliable. Minor improvements could be made, but the service is overall dependable.
Leo Dhawan
4/5.0
25, May 2025
Efficient and transparent
GotoSend?s process is straightforward. Notifications and tracking provide confidence, and the recipient received the funds promptly. Customer support responded quickly to a minor inquiry. Overall, efficient and mostly transparent service.
Aurora Bell
5/5.0
12, May 2025
Good value for service
While fees are reasonable, the service?s speed and dependability make it worthwhile. Transfers are smooth, recipients confirm receipt promptly, and support is helpful. A reliable choice for international money transfers.
Theodore Abraham
2/5.0
29, Apr 2025
Unexpected service fees
I was surprised by extra fees added during the transaction. The initial quote didn?t reflect the full cost. It left me feeling misled, and I?ll be more cautious next time before sending money using GotoSend.
Eleanor Costa
5/5.0
16, Apr 2025
Reliable and fast
I?ve used GotoSend for multiple remittances. Every transaction has been smooth, with funds delivered promptly. Notifications and tracking are accurate. Support staff respond efficiently when needed. Reliable and fast service that I can trust.
Jasper Ahuja
4/5.0
03, Apr 2025
Smooth first-time experience
As a first-time user, I was pleased with GotoSend. The interface is intuitive, payment processing was fast, and the recipient confirmed receipt quickly. Notifications kept me updated. Some minor issues with navigation occurred, but overall, a positive start.
Lucy Ndiaye
5/5.0
21, Mar 2025
Great customer support
I had a question about a package transfer and support responded quickly. The staff was helpful and clarified everything I needed. Funds and packages were delivered on time, and notifications kept both sender and recipient informed. Positive experience overall.
Finn Bhatia
3/5.0
08, Mar 2025
Average experience
Overall, the transaction went through, but there were multiple minor issues: small delays, unclear fees, and a confusing interface. Could be improved for a smoother experience.
Clara Svensson
5/5.0
23, Feb 2025
Trustworthy and transparent
I appreciate how transparent GotoSend is with fees and processing times. The funds arrived as expected, tracking was accurate, and customer support was courteous. No surprises during the transaction. While rates could be slightly lower, the reliability and trustworthiness outweigh the cost.
Milo Mehra
2/5.0
10, Feb 2025
Limited local guidance
The recipient had difficulty collecting funds due to unclear ID requirements. Support didn?t provide detailed instructions in advance, causing frustration on both ends.
Violet Schmitz
4/5.0
28, Jan 2025
Quick and convenient
GotoSend made sending money simple. Payment options were varied, process was straightforward, and tracking was clear. Recipient received the funds quickly. Minor delays in notifications occurred, but overall, very efficient. I?ll use this service again for convenient remittances.
Asher Majumdar
5/5.0
15, Jan 2025
Excellent combo delivery
I sent a food combo package along with a money transfer. Both were delivered as promised. The top-up worked without issue, and the recipient confirmed receipt promptly. Communication from support was helpful, and the interface was easy to use. I appreciate the reliability and speed. Definitely a service I can count on.
Nora Olsen
5/5.0
02, Jan 2025
Reliable remittance service
I regularly send money to family using GotoSend. Each transaction has been smooth, funds delivered on time, and communication clear. Notifications and tracking features reduce stress and provide confidence. Support is responsive and helpful when needed. Overall, I feel secure using GotoSend for my remittance needs.
Wyatt Kulkarni
4/5.0
20, Dec 2024
Smooth experience overall
I used GotoSend for the first time and found the experience positive. The site was easy to navigate, payment options worked as expected, and the funds reached my recipient quickly. Support responded to a question within a few hours. Minor improvements could be made to the clarity of fees, but overall very satisfactory.
Alice Dubois
5/5.0
07, Dec 2024
Dependable for urgent needs
I needed to send funds quickly to my family. GotoSend processed the transaction within minutes, and the recipient confirmed receipt promptly. The notifications kept both sides informed. While service fees are reasonable, the real benefit is speed and peace of mind. A solid choice when timing matters.
Nathan Verma
3/5.0
24, Nov 2024
Minor usability issues
Filling in the transaction form took longer than expected due to unclear fields. It?s not a major problem, but the interface could be more user-friendly.
Ruby O'Connell
4/5.0
11, Nov 2024
Fast transfers with clear tracking
I sent money and a package through GotoSend, and the experience was smooth. Tracking was accurate and helpful. The transfer reached the recipient on time, and payment processing was seamless. Support staff answered a small query promptly. A minor issue with interface navigation occurred, but it didn?t affect the overall experience. Highly recommend for convenience and reliability.
Isaac Srinivasan
5/5.0
29, Oct 2024
User-friendly platform
Using GotoSend was simple and straightforward. The website is intuitive, and the transfer process is easy to follow. Notifications and tracking kept me informed at every step. My family received the funds promptly. Customer service answered questions politely and efficiently. Overall, the service balances speed and usability well, making it a good choice for remittances.
Hazel Davies
5/5.0
16, Oct 2024
Efficient and reliable service
I?ve used GotoSend several times to send money and combo packages. The process is smooth, notifications are timely, and the recipient receives funds quickly. Payment options are flexible and clear, and customer support is helpful when needed. While fees are slightly higher than some competitors, the speed and reliability make it worthwhile. Overall, a dependable service for international transfers.
Gabriel Kaur
2/5.0
03, Oct 2024
Technical glitches
While using the app, I experienced glitches that caused errors in payment processing. It was worrying, and I had to double-check my bank statements to ensure no duplicate charges occurred.
Stella Goldberg
3/5.0
20, Sep 2024
Inconsistent tracking updates
Tracking updates stopped halfway through the transfer. It was hard to know if the funds had reached the recipient. Customer support helped eventually, but the lack of real-time information was concerning.
Owen Puri
4/5.0
07, Sep 2024
Value for speed and clarity
While fees aren?t minimal, I value the speed, transparency in charges, and steady communication. The recipient got their funds on time. I'm happy to recommend to others needing fast remittances.
Scarlett Sowah
5/5.0
25, Aug 2024
Good for family transfers abroad
Using this for monthly support to relatives. So far every transaction has come through cleanly. Tracking info helps, customer care has answered questions patiently. Well done.
Caleb Setty
5/5.0
12, Aug 2024
Secure and user-friendly
Felt secure throughout: site seems credible, payment was processed properly, recipient confirmed safe receipt. Very few surprises. Good balance of features and reliability.
Zoe Mancini
3/5.0
30, Jul 2024
Slow response from support
I reached out to customer service about a delayed transfer. It took hours to get a reply, and the answers were vague. While the funds eventually arrived, the lack of timely communication made the process stressful and inconvenient.
Nathan Choudhury
5/5.0
17, Jul 2024
Dependable for urgent situations
Had to send something urgently. GotoSend processed without delays, kept me updated. Rate is a little more for urgent service, but overall this is exactly what I needed.
Layla Gauthier
5/5.0
04, Jul 2024
Fast remittances, good support
Sent money and package combo. Delay was minimal, recipient got both parts. Support clarified a concern I had about payment method. Overall very satisfied.
Ryan Malick
4/5.0
21, Jun 2024
Good service, occasional wait times
Everything worked fine except that at one point system seemed slow and support took awhile to respond. But funds did arrive, delivery was as promised. Will probably do better next time.
Madison Wagner
3/5.0
08, Jun 2024
App / platform glitches
Using their website/app, I encountered glitches: a session timed out, I had to re-enter information multiple times, and one transfer attempt showed no confirmation even though my bank showed payment processed. That left me worried funds were lost or duplicated. Eventually support clarified everything was okay, but the anxiety during the period was unpleasant. For a financial service, stability and reliability of the platform are crucial; these sorts of bugs undermine confidence.
Anthony Varghese
5/5.0
26, May 2024
Great interface and usability
The platform?s dashboard gave me everything I needed ? status updates, fees, confirmation. Easy to follow. That gives me confidence. Very pleased.
Victoria Clark
5/5.0
16, May 2024
Smooth and dependable
Using GotoSend is stress-free and reliable. Transfers are processed quickly, notifications are timely, and packages arrive as expected. Customer support is courteous and helpful. The platform is easy to navigate, and I feel confident sending money and packages abroad. Overall, a dependable service I can trust for my family?s needs.
Sarah Kouassi
5/5.0
13, May 2024
Satisfied overall
Transaction: remittance + food combo. All items delivered, recipient verified. Website did its job, no fuss with payment. Happy with reliability and outcome. Would use again.
John Harris
3/5.0
03, May 2024
Exchange rates not competitive
The service fee was okay, but the currency conversion rate was unfavorable. It made sending larger amounts more expensive than expected.
Joshua Saxena
4/5.0
30, Apr 2024
Convenient but not the cheapest
Convenience counts a lot. GotoSend wins on ease, speed, options. But if price is your main concern, compare with others?sometimes alternatives are cheaper. Still, quality of service justifies it.
Grace Young
5/5.0
20, Apr 2024
Excellent reliability
I?ve used GotoSend multiple times, and each experience has been excellent. Transfers and packages arrive on time, tracking updates are accurate, and support is responsive. The interface is intuitive and easy to use. I value the reliability and peace of mind GotoSend provides and will continue using it for all my international remittance needs.
Hannah Rossi
2/5.0
17, Apr 2024
Currency conversion rates unfavorable
While the service fee was visible, the exchange rate used for converting my money was not competitive. The margin over mid-market rate was higher than I expected, making a significant difference on larger amounts. When I asked why, support said it covers risk and volatility, which is fair, but that should be disclosed more up front. For frequent senders, this adds up. Speed and ease are good, but cost transparency around conversion needs improvement.
David Walker
5/5.0
07, Apr 2024
Quick, secure, and efficient
GotoSend provides a seamless transfer experience. Funds arrived quickly, packages were delivered as expected, and notifications kept everyone informed. Customer support responded promptly to inquiries. The platform is intuitive, secure, and efficient. I appreciate the reliability and professionalism of the service. I highly recommend GotoSend for anyone needing fast and trustworthy international transfers and combo package deliveries.
Christopher Lang
5/5.0
04, Apr 2024
Very stable, trust built over time
This is my third time using them. Results have been consistent. No service breakdowns, communications are solid, recipients satisfied. I feel more confident each time.
Chloe Lewis
2/5.0
25, Mar 2024
Poor handling of complaints
I reported missing items from a combo package. The resolution was slow and unsatisfactory. Support didn?t seem proactive in resolving the issue, leaving me disappointed with their customer care.
Eleanor Mbebe
5/5.0
22, Mar 2024
Effective service for essential needs
Needed to send a mobile recharge and remittance. GotoSend handled both well. The mobile recharge bonus worked, my family was happy. Process was clean, straightforward.
Sofia Roberts
5/5.0
12, Mar 2024
Reliable package and money delivery
I used GotoSend to send a package and money to my family abroad. Both arrived on time and in good condition. Notifications and tracking updates were clear. Customer support answered my questions promptly and politely. The platform is easy to navigate, transfers are fast, and communication is transparent. Overall, I am extremely satisfied with the service and will continue using GotoSend regularly.
Andrew Krishnan
5/5.0
09, Mar 2024
Excellent customer communication
Whenever I had a question (about combo contents or delivery timeline), customer service was prompt and clarifying. No surprises, and my recipient confirmed everything came as promised. Good job.
Liam Phillips
5/5.0
28, Feb 2024
Excellent for urgent needs
I needed to send funds quickly, and GotoSend delivered efficiently. The transfer was completed within minutes, and the recipient confirmed receipt immediately. Notifications and tracking provided reassurance throughout the process. Support staff were helpful and responsive when I had questions. Overall, an excellent solution for urgent international transfers and package deliveries that I trust completely.
Lily Rodriguez
4/5.0
25, Feb 2024
Solid but fees should be more competitive
If fees were slightly lower, I'd rate 5 stars. But I do appreciate the speed, customer service responsiveness, and transparency overall. Money arrived safe and on schedule.
Ella Campbell
5/5.0
15, Feb 2024
Seamless and reassuring
I sent money and a combo package using GotoSend, and everything went smoothly. Tracking updates were accurate, notifications timely, and the recipient confirmed receipt promptly. Customer support was courteous and addressed my questions efficiently. The process was straightforward, and the platform is intuitive. I am very satisfied with the service and will continue to use GotoSend for future transfers and package deliveries.
Michael Rao
5/5.0
12, Feb 2024
Very happy with combined services
Used the ticketing + remittance service. Tickets were issued correctly, and the remittance arrived on time. All in all, user experience was quite positive. Minor suggestions: clearer status updates on some steps.
Noah Parker
3/5.0
02, Feb 2024
Limited payment options
I found the payment options limited. Not everyone can use certain cards or bank transfers, which makes the service less convenient for some users.
Natalie Popov
2/5.0
30, Jan 2024
Unclear policies for refunds/cancellations
Wanted to cancel a transfer before sending because of change in plans. But I was told cancellation was impossible after the ?processing? stage, even though I hadn?t received confirmation that funds were dispatched. The cancellation policy is buried in small print, and support did not initially mention it clearly. Costs incurred were non-refundable, which seems harsh for early-stage cancellations. Needs clearer policy so customers aren?t surprised by ?no-refund? conditions.
Ruby Adams
5/5.0
20, Jan 2024
Efficient, user-friendly, and reliable
Using GotoSend is simple and stress-free. Transfers are fast, the interface is intuitive, and notifications keep everyone informed. Customer support is helpful and responds promptly to questions. My funds and packages have always arrived on time, making this a reliable solution for international transfers. I feel confident using GotoSend and would recommend it to anyone seeking a convenient and trustworthy service.
David Bhatt
5/5.0
17, Jan 2024
Safe, clean transaction
No glitches. Everything from payment to receipt was smooth. I liked that GotoSend accepts multiple payment methods. For peace of mind, this is a good choice for sending money internationally to Cuba.
Isaac Hill
5/5.0
07, Jan 2024
Good value and excellent service
While fees are slightly higher than some alternatives, the convenience, speed, and dependability of GotoSend make it worthwhile. Transfers are smooth, notifications keep everyone informed, and packages arrive as promised. Customer support is responsive and helpful. Overall, a positive experience that balances reliability and efficiency, making it an excellent choice for sending money and packages abroad.
Victoria Sanchez
4/5.0
04, Jan 2024
Good speed, some notifications missing
Transfer processed swiftly, but I didn?t receive a notification when the recipient got the funds (though they did). Slight worry there, but support confirmed everything reached. I'd like more consistent alerts.
Hazel Scott
4/5.0
25, Dec 2023
Reliable for repeated transfers
I use GotoSend regularly for sending funds abroad. Every transaction has been smooth and prompt. Notifications and tracking provide peace of mind, and support staff are responsive and helpful. The service is consistent, secure, and dependable. Although minor interface updates could improve usability, the speed and reliability of transfers make GotoSend a trusted solution for remittances and combo package deliveries.
Joseph Subramanian
3/5.0
22, Dec 2023
Recipient had difficulty accessing funds
My recipient, in Cuba, reported problems collecting the funds due to verification issues. They were asked for documentation not mentioned earlier, and identification process delayed the pick-up. Meanwhile, I believed everything was set and that the funds were available. Support did not give me clear instructions ahead of time; I had to guide my family through guessing which IDs would work. Better clarity and local guidance would reduce this kind of confusion.
Gabriel Wright
5/5.0
12, Dec 2023
Positive first-time experience
Using GotoSend for the first time was a smooth and reassuring experience. Payment processing was fast, tracking was accurate, and notifications kept both sender and recipient informed. Support answered my initial questions politely and clearly. Transfers arrived on time, and packages were delivered as promised. The platform is intuitive and easy to navigate. Overall, a positive experience that makes me feel confident using GotoSend for future international transactions.
Grace Fitzgerald
5/5.0
09, Dec 2023
Highly recommended for package + remittance combos
I used GotoSend for sending a food combo plus mobile top-up. The combo arrived, top-up worked. Communication throughout was good. A few minutes wait for confirmation, but overall excellent.
Stella King
3/5.0
29, Nov 2023
Quick delivery and excellent support
I sent a package and money to my family abroad. Both arrived on time, and notifications kept us informed throughout the process. Support staff were responsive and courteous when I had questions. The interface is clear and easy to navigate. I appreciate GotoSend?s reliability, speed, and transparency. While minor improvements can be made in interface design, the overall service exceeds expectations. I will continue using it for all future transfers and package deliveries.
Matthew Agarwal
5/5.0
26, Nov 2023
Trustworthy and responsive
I appreciated that my transaction history was clear and all costs spelled out. Support chatted live and was courteous. The recipient was able to claim the funds without confusion. Solid trust earned here.
Owen Hall
5/5.0
16, Nov 2023
Transparent and dependable
GotoSend provides a reliable and transparent service. Fees are clear, transfers are processed quickly, and the recipient receives funds on time. The tracking system gives accurate updates, reducing uncertainty. Customer service is courteous, helpful, and responsive. Overall, this platform offers a secure, user-friendly solution for sending money and packages abroad. I trust GotoSend for all my remittances and combo packages, and the consistency in service quality has built my confidence in using it regularly.
Jack Turner
3/5.0
13, Nov 2023
Combo-package contents differ from description
I ordered a food & airtime combo expecting items listed; upon delivery, several food items were missing or substituted with cheaper versions. The airtime top-up worked fine, but food portion disappointed. When I raised this, I was offered a partial refund or credit for items not delivered, but the resolution felt minimal given the inconvenience. For things promised, quality or quantity should match. Accuracy in the combo descriptions needs improvement.
Scarlett Baker
5/5.0
03, Nov 2023
Fast, convenient, and trustworthy
Using GotoSend is always a positive experience. Transfers are quick, payment options are flexible, and the platform is intuitive. Notifications and tracking ensure both sender and recipient are informed. Support responds promptly to inquiries and resolves issues efficiently. While minor interface improvements could be made, the overall experience is excellent. I feel confident using GotoSend for urgent or routine transactions. It offers both security and convenience, which are crucial for international remittances and package deliveries.
Claire Martin
5/5.0
31, Oct 2023
Prompt service when needed
I had a last-minute need, and GotoSend came through. Recipient got funds within minutes. Very reassuring service, especially when timing matters. I'll probably use them again for urgent transfers.
Caleb Green
5/5.0
21, Oct 2023
Excellent for combo packages
I sent a food combo package along with a remittance. Both arrived safely and on time. The airtime top-up worked flawlessly. Tracking updates were regular and clear. I had a minor question about package contents, and support responded promptly and courteously. The service combines speed, reliability, and ease of use. My family was very satisfied with the experience. I plan to use GotoSend again whenever I need to send money or package combos abroad.
Matthew Green
4/5.0
18, Oct 2023
Easy to use, but support wait time
The website and app made sending funds extremely easy. Payment methods worked without fuss. Only downside: support took longer than expected to reply in one case. Still, satisfied with the outcome.
Evelyn Stone
3/5.0
08, Oct 2023
Dependable for international transfers
I?ve been using GotoSend for several months and every transaction has been smooth. Funds are delivered promptly, notifications are consistent, and tracking is accurate. I appreciate that support is responsive and answers questions thoroughly. Sending money and packages internationally can be stressful, but GotoSend?s clear interface and reliable service reduce worry. Even with slightly higher fees, the speed, transparency, and efficiency make it a valuable tool for sending funds and combo packages to my family.
Rachel Klein
2/5.0
05, Oct 2023
Problems with payment processing
Attempted to pay via debit card, but the transaction kept failing. It charged the card, then refunded, then charged again after hours. Confusing status updates on my dashboard said ?pending,? ?failed,? ?in process? in different styles. Support clarified after much follow up, saying there was a system glitch. This kind of inconsistency is risky when sending urgent remittances. It worked out, but only after frustration and potential double charges.
Harper Young
5/5.0
25, Sep 2023
Smooth experience with great support
I recently sent a combo package and money to my family using GotoSend. The process was seamless from start to finish. Payment was quick, and the funds arrived on time. Notifications and tracking updates were clear. I contacted support with a small inquiry, and they responded quickly with a helpful solution. This service provides peace of mind, reliability, and convenience. I?m very satisfied and will continue using GotoSend for both financial transfers and package deliveries.
Ethan Walker
5/5.0
22, Sep 2023
Transparent process, good execution
No surprises: the fee was disclosed up front, notifications kept me informed, and delivery to the recipient was within expected time. Very comfortable with the transaction. Good value for what I paid.
Ivy Brooks
4/5.0
12, Sep 2023
Reliable, fast, and convenient
Sending funds through GotoSend has always been smooth. The website is intuitive, payments are processed quickly, and recipients receive funds on time. Notifications keep both parties informed throughout the transfer. Even when minor questions arise, customer service responds promptly and efficiently. Though fees are reasonable, the real value comes from speed, dependability, and clear communication. I feel confident using GotoSend regularly for remittances and recommend it to others seeking a secure, hassle-free service.
Hannah Price
4/5.0
09, Sep 2023
Helpful but fees could be lower
Everything worked as expected. The money arrived safely. Customer support answered my questions thoroughly. Might compare prices next time, because I felt the fees and margins were a little steep compared to some alternatives.
Hugo Price
5/5.0
30, Aug 2023
Excellent service, very clear communication
I used GotoSend to send both money and a package combo. Everything was delivered as promised. The tracking system is precise and updated regularly, which reassured me during the process. I had a minor question about payment options and support answered politely and clearly. The service is reliable, fast, and transparent. For anyone sending money internationally or combo packages, GotoSend is a trustworthy choice that I will continue using regularly.
Oliver Rivera
3/5.0
27, Aug 2023
Misleading delivery estimates
GotoSend promised delivery of my food package combo within 24 hours, but it took over 48. The recipient was in an area listed as ?standard service? zone. No warning was given about possible delays or external factors (weather, customs, etc.). I understand delays happen, but lack of communication made it unnecessarily stressful. When support was contacted, they gave vague reasons and no apology. Not a disaster, but definitely a letdown.
Beatrice Gray
2/5.0
17, Aug 2023
App notifications inconsistent
I didn?t receive timely notifications for the transaction. The recipient was confused about when funds would be available, and I had to contact support for confirmation.
Sophia Lee
5/5.0
14, Aug 2023
Great option for sending to Cuba
I?ve used several services; GotoSend stands out for good customer service and relatively fast transfer times. Charges are reasonable given the service scope (money remittance + packages). I?ll keep using it for family.
Milo Foster
5/5.0
04, Aug 2023
Dependable for urgent transfers
Recently I needed to send money urgently to my family abroad. GotoSend handled the transfer promptly, and my recipient received the funds within minutes. Notifications and tracking kept both of us informed throughout the process. Customer service answered a minor query efficiently. While small improvements in interface design could enhance the experience, overall, this service delivers on speed, security, and reliability, making it an excellent option for urgent remittances.
Harry Collins
5/5.0
01, Aug 2023
Love the speed and clarity
GotoSend?s interface made the transaction painless. Payment options were varied, tracking was clear. My family got the funds quickly without hidden surprises. Highly positive impression overall.
Eliza Long
5/5.0
22, Jul 2023
Extremely reliable and efficient
I?ve been using GotoSend for over a year to send money and packages to my family. Every transaction has been smooth and fast. The interface is clear, tracking is accurate, and notifications are timely. Customer support is courteous and responds quickly to questions. Although fees are slightly higher than some competitors, the reliability and peace of mind outweigh the cost. I feel confident knowing my funds reach my family safely every time.
Emma Sullivan
2/5.0
19, Jul 2023
Poor customer support response times
I had an issue with a combo that had missing items, so I attempted to reach support. Emails went unanswered for several hours, and live-chat responses were generic and unhelpful. When someone finally replied, they said they?d ?investigate,? but I got no follow-up. The silence after promises was worse. It left me wondering if complaints are even prioritized. I?d prefer slower service that keeps me informed rather than being left in the dark.
Oscar Powell
5/5.0
09, Jul 2023
Excellent communication
Support staff kept me informed throughout the transfer process. Funds and package delivered on time. Very positive experience.
Owen Mitchell
4/5.0
06, Jul 2023
Dependable with occasional delays
Most transfers have been smooth. Once there was a slight delay due to a public holiday, but support explained clearly. Rates are competitive; the transparency could improve but no major problems so far.
Maisie Ross
4/5.0
26, Jun 2023
User-friendly and fast
Platform is intuitive, funds reach recipients quickly, and notifications are reliable. Minor interface tweaks could improve experience.
Chloe Evans
4/5.0
23, Jun 2023
Solid experience with good support
The site was intuitive, payment options decent (card worked fine), and the recipient confirms receipt promptly. My only concern was waiting a bit for customer service reply during off-peak hours. Otherwise, a reliable remittance provider.
Calvin Sanders
5/5.0
13, Jun 2023
Consistent and dependable
I?ve used GotoSend multiple times, and every transaction has been smooth, with accurate tracking and prompt delivery. Support is courteous and helpful.
Adam Johnson
3/5.0
10, Jun 2023
Hidden fees not disclosed clearly
The fee structure was not as transparent as it seemed. At checkout I saw one fee, then card-charges and currency conversion added more. Only later I found small administrative fees I wasn?t told in the beginning. This inflated the cost significantly. I feel disappointed because I budgeted based on the quoted amount; the excess was unexpected. Good functionality otherwise, but price surprises tarnished my trust in their upfront quoting.
Freya Rivera
3/5.0
31, May 2023
Delivery delays
My package combo took longer than expected to arrive. Notifications were inconsistent, leaving my recipient unsure about the status. The service is okay overall, but delays and lack of clear updates are frustrating.
Laura Schmidt
5/5.0
28, May 2023
Convenient for urgent remittances
Needed to send money in a hurry. GotoSend processed my request fast, notifications worked well so both sender & receiver knew status. Pricing wasn?t the lowest but for speed & peace of mind it was worth the cost.
Jude Griffin
5/5.0
18, May 2023
Great for urgent needs
Needed a quick transfer; GotoSend delivered efficiently. Notifications clear, support responsive, and funds arrived promptly.
Daniel O?Brien
5/5.0
15, May 2023
Fast and responsive
Sent a package + airtime combo to my family in Cuba using GotoSend. They confirmed receipt quickly and delivery was prompt. Support was helpful when I had a small issue with tracking. I feel comfortable using this service again.
Sylvie Murphy
4/5.0
05, May 2023
Quick and trustworthy
Transfers completed quickly, recipient confirmed receipt. Notifications were accurate. Overall, reliable service with minor room for improvement.
Zoe Patel
2/5.0
02, May 2023
Delays and vague updates
I sent money and a combo package using GotoSend, expecting the usual speedy delivery. It was delayed by more than 24 hours without clear explanation. Tracking updates stopped midway, and customer support was slow to respond. My recipient didn?t get any notice until I followed up. While service quality was decent in other transactions, this experience was frustrating and left me unsure whether they have reliable contingency plans for unexpected delays.
Otis Bell
3/5.0
22, Apr 2023
Inaccurate delivery estimates
My recipient received the package later than the estimated time. While they eventually got it, the initial expectation created unnecessary worry and confusion.
Marcus Li
4/5.0
19, Apr 2023
Good service, room to improve
I was pleased with how smoothly my transfer went. The website is easy to navigate, payment via debit card had no issues, and the recipient got the funds quickly. Would like more transparency on conversion rates and possibly lower fees, but overall satisfactory experience.
Wren Coleman
5/5.0
09, Apr 2023
Excellent for family support
Sending monthly funds to relatives is hassle-free. GotoSend ensures funds are delivered safely and promptly. Support is helpful when needed.
Priya Mahadevan
4/5.0
06, Apr 2023
Reliable transfers overall
I used GotoSend to send a remittance to Cuba. The process was straightforward, the rate clear, and the recipient got the funds in under an hour. Customer support answered my questions politely. Only gripe: the service fee felt a bit high but acceptable, given the speed.
GotoSend
Address
2105 Vista Oeste St Nw Suite E - 5108
87120
Albuquerque
United States
Website
gotosend.com
Email
info@gotosend.com
Telephone
15752153097
