Cookie Chicks
3.38/5.0
Olivia Patel
5/5.0
28, Aug 2025
Consistently Outstanding
This was my third time ordering from Cookie Chicks, and they?ve delivered perfection every time. The cookies always arrive fresh, with colors that pop and designs that match exactly what I requested. The flavor is rich and satisfying, and the icing adds just the right sweetness. Packaging is sturdy and attractive, making unboxing a joy. They keep well for a couple of days without losing freshness, which is great for events. Communication is always prompt and friendly. It?s rare to find such consistency in both product and service, but Cookie Chicks seems to have mastered it. They?ve become my go-to for special occasions, and I can?t recommend them enough for anyone who wants both beauty and flavor in their cookies.
Ethan Miller
4/5.0
21, Aug 2025
A Creative & Tasty Surprise
I ordered a custom batch for my niece?s graduation, and the designs completely wowed her. The school colors were spot-on, and the detailing was crisp and clean. The cookies had a lovely buttery flavor and a soft texture that made them easy to enjoy. The icing wasn?t overpowering, which I appreciated. Shipping was fast, and everything arrived safely. The box presentation was simple but neat, with each cookie individually wrapped to maintain freshness. Communication with the company was smooth, and they confirmed the personalization before baking. This order really made the celebration feel extra special, and I?ll remember it for a long time.
Nadia Rossi
5/5.0
12, Aug 2025
Delightful from First Bite to Last
As soon as I opened the box, the sweet aroma of freshly baked cookies filled the room. The presentation was impeccable?bright, cheerful designs that looked exactly like the mockup I?d been sent. The texture was spot-on: soft but not crumbly, with just a hint of crispness on the edges. The icing was smooth, flavorful, and perfectly balanced against the buttery cookie base. The order process was easy, and I received confirmation emails at each step, which made it feel very professional. My family couldn?t stop eating them, and even the ones we saved for later stayed fresh. It?s rare for a bakery to get every aspect right?taste, texture, appearance, and service?but Cookie Chicks did. I?ll definitely be placing another order soon, and I?m already thinking about the designs for the next batch. These cookies are more than a snack?they?re a whole experience worth sharing.
Marcus Bennett
4/5.0
03, Aug 2025
Beautiful Designs & Great Flavor
The attention to detail in these cookies was impressive. Each one looked like it belonged in a bakery display window, yet they still had that homemade warmth. The flavor was buttery with a light vanilla undertone, and the icing added just the right amount of sweetness. Delivery was right on time, and the cookies arrived in perfect condition thanks to careful packing. The ordering process was straightforward, and the staff responded quickly when I had a question about customizing colors. While the price is a bit higher than generic cookies, the quality absolutely justifies it. These were a hit at my office event, with several people asking for the bakery?s information afterward. They work equally well for formal gatherings or casual treats at home. I?m glad I gave them a try, and I can see myself ordering again for holidays or special celebrations in the future.
Helena Fischer
5/5.0
19, Jul 2025
Memorable Cookies for a Celebration
I ordered these for a milestone birthday, and they were one of the highlights of the dessert table. The colors matched the party?s theme exactly, and each cookie was decorated with precision. They had a rich, buttery flavor that paired perfectly with coffee, and the icing wasn?t overly thick. The freshness was remarkable?still soft two days after delivery. Communication from the company was clear and friendly, and they confirmed the custom details before baking. The box was padded well to prevent any damage in transit. Guests at the party took extras home, which says a lot about how much they enjoyed them. The combination of quality ingredients, skilled decoration, and reliable service made this a stress-free and rewarding order. It?s the kind of product that makes you look good as a host, and I wouldn?t hesitate to order again for another special event.
Yuki Tanaka
4/5.0
01, Jul 2025
Excellent Quality from Start to Finish
From ordering to delivery, this experience was smooth and well-organized. The website made it easy to select shapes and colors, and the confirmation email reassured me everything was noted correctly. When the cookies arrived, I was impressed by how vibrant and precise the designs were. They tasted even better than they looked?soft, buttery, and fresh, with a hint of almond. The balance between the sweet icing and the cookie itself was perfect. Even after sitting out for a few hours during a party, they stayed soft and flavorful. Guests kept asking where I?d found them. The packaging was sturdy and attractive, making the unboxing feel like part of the gift. I also liked that the portion sizes were generous without being overwhelming. Definitely worth ordering again, especially for gatherings where presentation is just as important as taste. A strong recommendation for special occasions.
Arjun Patel
3/5.0
12, Jun 2025
Sweet Treats with Personal Touch
While these cookies were slightly sweeter than my personal preference, there?s no denying the care and craft behind them. The designs matched the theme I?d requested, and the handwritten card added a nice human touch. They arrived securely packaged, with no chips or smudges despite being shipped across states. The dough had a pleasant vanilla flavor, and the icing was smooth rather than overly stiff. I appreciated that the company reached out to confirm my customization notes before starting the order. Delivery was on time, and tracking updates were clear. Even though I might ask for less sweetness next time, I still enjoyed the freshness and attention to detail. For anyone looking for cookies that can double as both a treat and a decorative centerpiece, Cookie Chicks is a great option. It?s clear they take pride in what they create, and that?s worth supporting.
Sofia Marini
5/5.0
24, May 2025
A Gift That Truly Impressed
Sent these to a friend as a ?thinking of you? gift, and she was over the moon about them. She sent photos, and they looked exactly like the sample designs online?bright, clean lines and no cracks from shipping. She told me the cookies were soft and flavorful, with just enough icing to complement the dough without making it overly sweet. The box itself was neat and cheerful, with protective wrapping that kept everything in place. I appreciated the email updates during delivery, which made it easy to track the shipment. My friend said it was one of the nicest surprise gifts she?s ever gotten, and she even saved a couple for the next day without them going stale. It?s rare to get such consistent quality with online-ordered baked goods, but Cookie Chicks really delivered. Definitely on my list for sending future gifts.
Liam O?Connor
4/5.0
05, May 2025
Perfect for a Special Occasion
Ordered these for an anniversary dinner, and they added the perfect sweet touch. The cookies were soft in the center with slightly crisp edges?just the way I like them. The decorative work was detailed but still had that homemade charm, which made them feel personal rather than mass-produced. The flavor leaned buttery with a light vanilla note, which paired nicely with tea after dinner. Shipping was on schedule, and everything arrived intact thanks to sturdy packaging. I liked that there were a few subtle variations in design, showing they were hand-crafted. The ordering process was simple, and there was a helpful email confirming my customization choices. Guests at the dinner commented not only on how they tasted but also how beautiful they looked on the dessert table. A thoughtful, well-executed product that I?d happily order for another special event in the future.
Priya Shah
5/5.0
16, Apr 2025
Beautifully Presented & Delicious
The moment the package arrived, the bright, cheerful design of the box made me smile. Inside, each cookie was perfectly decorated?no smudges, no chips. The colors were vibrant and the designs matched exactly what I?d requested. Flavor-wise, they were rich without being too sweet, with that melt-in-your-mouth texture you hope for in fresh-baked treats. The balance between icing and cookie was just right, so neither overpowered the other. Delivery was prompt and tracking updates were consistent. It?s rare to find a company that nails both appearance and taste, but Cookie Chicks managed it. This order was for a special occasion, and everyone at the party kept asking where they were from. You could tell they were made by people who really care about the product. Definitely one of the most satisfying gift orders I?ve placed in a long while.
Carlos Mendes
2/5.0
29, Mar 2025
Packaging Didn?t Protect the Goods
The cookies were colorful and well-decorated, but several arrived with cracks and chips because of loose packaging. While the flavors were acceptable, they didn?t match the level of care promised on the site. The personal note was a nice touch, but the overall presentation was diminished by the damage. I emailed customer service and got a polite but generic response. For items that are supposed to be gift-ready, sturdier packaging should be a top priority. Without that, even well-made cookies can arrive looking less than impressive.
Emily Larson
1/5.0
10, Mar 2025
Stale Edges & Soft Centers
When I opened the box, the cookies looked cute, but biting into them revealed uneven texture?edges were stale while centers were overly soft. The icing design on a couple of cookies had flaked off during shipping. I contacted customer service, and although they apologized, there was no offer to replace the order. The idea of custom cookies is appealing, but for the price, the quality should be much higher. It felt like they were rushed through production without proper quality checks. I ended up not serving them at the event I had ordered them for.
William Jones
3/5.0
19, Feb 2025
Just an Okay Gift
Ordered for a friend?s birthday, and while they arrived on time, they didn?t leave the impression I hoped for. The cookies were neatly decorated but lacked flavor depth?more sugar than anything else. The packaging was serviceable but not particularly festive. My friend enjoyed them but didn?t rave about them, which tells me they weren?t exceptional. The ordering process was smooth, and customer service answered a quick question promptly. This might be a safe, average gift choice, but it doesn?t stand out among other cookie delivery options I?ve tried before.
Olivia Brown
2/5.0
30, Jan 2025
Colorful but Flavorless
The cookies looked cheerful with bright icing and fun shapes, but the flavor was almost nonexistent. They were soft enough, but without a rich, buttery taste to match the visual appeal. The personalization on one cookie was smudged, and the packaging allowed some to shift out of place. I reached out for feedback, and the reply was polite but generic. For a company promoting handcrafted quality, I expected more attention to both flavor and detail. It?s a shame because the concept is great, but the execution didn?t deliver for me this time.
Michael Wilson
1/5.0
13, Jan 2025
Not Worth the Price
Based on the website, I expected premium, bakery-fresh cookies with exceptional flavor. What arrived looked decent but tasted underwhelming?overly sweet icing with a cookie base that was crumbly and dry. Packaging was functional but lacked presentation flair. I contacted the team about the quality, and while they were courteous, they didn?t offer a solution beyond saying they?d ?note it for next time.? That response didn?t inspire confidence. For the amount charged, I could have purchased similar cookies locally without paying for shipping. This might work for someone less concerned about taste, but I won?t be reordering.
Ava Johnson
3/5.0
28, Dec 2024
Decent, But Missing the Wow Factor
Everything arrived neatly packaged, and the cookies looked good, but they lacked the ?wow? factor I was hoping for. The flavor was mild, almost muted, and the texture was slightly dry. The designs matched my request, but they weren?t as intricate as examples I?d seen online. Customer service was friendly, though a bit slow to respond to a customization question. This isn?t a bad option for everyday treats, but for the price, I expected a little more refinement in flavor and detail. It?s okay, but it didn?t leave a lasting impression.
Daniel Davis
2/5.0
09, Dec 2024
Too Much Icing, Not Enough Cookie
The cookies were colorful but had an overwhelming amount of icing that overshadowed the actual cookie flavor. Beneath the frosting, the dough tasted bland and slightly dense. A couple of cookies had cracks in the icing, likely from shifting in transit. While shipping updates were prompt, the end product felt more like a decorative item than something meant to be eaten and enjoyed. Customer service was polite when I mentioned the sweetness level but didn?t seem interested in feedback. The brand seems to focus more on looks than taste, which might work for some, but not for me.
Emma Thompson
1/5.0
22, Nov 2024
Broken Cookies & No Replacement
Sent a box as a gift, and the recipient informed me several cookies were broken. The packaging seemed thin for shipping, with minimal padding. While the designs looked cute, the taste was plain and the texture was dry. I reached out to the company and was told they?d pass the feedback along, but no replacement or refund was offered. It?s hard to recommend a gift product that doesn?t arrive in one piece. The idea behind the brand is good, but without better quality control and packaging, it falls short for gift-giving occasions where presentation is everything.
Andrew Perez
3/5.0
04, Nov 2024
Average in Flavor & Presentation
The cookies arrived on schedule and were intact, but the experience felt middle-of-the-road. Designs were simple and not quite as polished as the website photos. Flavor was okay but leaned too sweet without much depth. The personal note was generic, and while packaging kept them safe, it didn?t feel premium. Customer support answered my question about storage, but it took a couple of days to get a reply. For the price, the overall impression was just ?fine? rather than memorable. Might be better for casual snacking than as a special gift.
Savannah Green
2/5.0
15, Oct 2024
Lacked Freshness & Care
Ordered a batch for a small celebration, expecting fresh, vibrant cookies. While they looked fine at first glance, the texture told another story?slightly hard and lacking that just-baked softness. A few cookies had uneven icing and minor cracks. Packaging didn?t keep them from shifting, and some designs smudged. Contacted customer service, who replied politely but didn?t offer a replacement or fix. The flavor was passable, but for a premium bakery, I expected much more care in both taste and presentation. Delivery was on time, but overall it felt like a standard product rather than the personal, handcrafted experience advertised.
Joshua Hill
5/5.0
25, Sep 2024
Consistently Delicious
This isn?t my first order from Cookie Chicks, and once again they delivered excellence. Every cookie was decorated beautifully, and the flavor was spot-on. The balance between sweet icing and soft dough was perfect. Shipping updates were timely, and the packaging kept everything pristine. They?ve become my go-to when I need a dependable, delightful treat.
Lily Adams
4/5.0
03, Sep 2024
Lovely Personal Touch
What stood out most was the personal feel of the order. The designs were clearly customized, and the message card was written with care. The cookies themselves were soft and flavorful, not overly processed. Delivery was smooth, and the box looked great when opened. It?s the sort of thoughtful detail that makes you want to order again.
Joseph Baker
3/5.0
18, Aug 2024
Good Taste, Nice Designs
Cookies came exactly when expected, with attractive designs that matched the online photos. Taste was pleasant, though a little sweeter than I?d prefer. Still, the quality was evident, and the texture felt fresh. Packaging kept them safe during shipping. While I wouldn?t call them the best cookies I?ve ever had, they?re certainly a solid option for gifting.
Madison Nelson
5/5.0
29, Jul 2024
A Treat Worth Sharing
Received a box from a friend, and it was such a thoughtful surprise. The cookies looked like little works of art, with vibrant colors and neat designs. The flavor was buttery and satisfying, with just enough sweetness. Packaging was sturdy and kept everything intact. I ended up sharing them with my neighbors, who all commented on how fresh they tasted. It?s the type of treat you want to give and receive, which is probably the best kind of product a bakery can make. Cookie Chicks nailed both the taste and presentation, making them a great all-around gift.
Robert Thomas
4/5.0
07, Jul 2024
Thoughtful & Tasty
Ordering from Cookie Chicks felt straightforward, and the updates along the way kept me in the loop. When the box arrived, it was clear everything was packed with care. The cookies were soft, flavorful, and attractively decorated. I liked that the designs weren?t generic?they felt like they?d been made for my order. They worked well as a small thank-you gift, with the recipient remarking on the flavor and presentation. I enjoyed a few myself and can confirm they taste as good as they look. A solid choice for anyone wanting to send something personal and delicious.
Victoria Clark
5/5.0
21, Jun 2024
Perfectly Balanced Flavors
I?ve had plenty of cookies from different shops, but these stood out for their balance of sweetness and texture. They weren?t just eye candy?the taste matched the look. Delivery was prompt, and the packaging was both secure and attractive. The personal touch in the note made the experience warmer. I appreciated how each cookie looked slightly different, showing they?re truly handmade. The freshness was undeniable, and even after a day or two they still tasted soft and flavorful. Great for both personal treats and thoughtful gifts. I?ll definitely be adding them to my go-to dessert list.
John Harris
4/5.0
02, Jun 2024
Great for Celebrations
Picked up a dozen for a small celebration, and they became an instant hit. Guests loved the playful designs and bold colors. The flavor was rich without being overly sweet, and the consistency across the batch was impressive. The ordering process allowed for some personalization, which made them even more special. Everything arrived intact, thanks to thoughtful packaging. You can tell these are made by people who enjoy their craft. They brought a touch of fun and quality to the event. Would definitely consider them for birthdays, anniversaries, or just a little indulgence on a quiet weekend.
Grace Young
5/5.0
14, May 2024
Freshness That Stands Out
These cookies smelled incredible right out of the box, like they had just left the oven. Each one was decorated with care, showing a real attention to detail. The texture was perfect?soft in the middle, with slightly crisp edges. Delivery was on time, and communication about tracking was clear. The packaging kept everything in place and added to the unboxing experience. It?s not just the taste but the feeling of receiving something so well-crafted that makes Cookie Chicks memorable. Definitely a standout compared to other cookie deliveries I?ve tried over the years.
David Walker
4/5.0
25, Apr 2024
Lovely Gift Option
Ordered a box as a gift, and the recipient couldn?t stop talking about how pretty and tasty they were. The cookies had a soft bite and a flavor that felt homemade yet polished. Presentation was elegant without being over the top. The personal note added warmth to the experience, and shipping was prompt. Ordering online was simple, and there were clear options for customizing. Overall, it felt like a thoughtful gift choice that went beyond the usual. The person I sent them to asked for the bakery?s details, which says a lot about the quality and charm.
Chloe Lewis
5/5.0
07, Apr 2024
Beautifully Made & Delicious
From the moment the box arrived, it was clear that care had gone into every step. The cookies were neatly arranged and the designs were vibrant and precise. Each bite had the perfect balance of sweetness and texture, with a soft center that tasted freshly baked. Communication during ordering was smooth, and delivery came exactly on schedule. It?s rare to find a bakery that gets both flavor and presentation right, but Cookie Chicks managed it. These cookies didn?t just look good?they genuinely tasted amazing. I?ve already made a note to order again for the next family celebration.
Sofia Roberts
2/5.0
18, Mar 2024
Price vs Quality
For the price, I expected much more. Cookies were fine but nothing stood out. Presentation and taste were both middle-of-the-road. Delivery was on time, but overall value just wasn?t there.
Liam Phillips
1/5.0
29, Feb 2024
Sloppy Frosting
The frosting design looked rushed and uneven, not like the photos online. Taste was average at best, and the cookies seemed crumbly. Felt like it was made in a hurry.
Ella Campbell
3/5.0
14, Feb 2024
Too Sweet
Cookies looked cute but were overwhelmingly sweet, making it hard to enjoy more than one. Presentation was lovely, though the flavor balance needs improvement. Shipping was on schedule.
Noah Parker
2/5.0
24, Jan 2024
Packaging Too Big
The box was far larger than needed, so the cookies slid around and a couple broke. Taste was decent but not enough to overlook the poor packaging choice. Service replied politely but didn?t offer replacements.
Ruby Adams
1/5.0
05, Jan 2024
Stale Texture
The batch had a stale texture from the first bite, which was surprising for a made-to-order promise. Even the frosting felt firm rather than creamy. Contacted the team but got a standard apology without any resolution.
Isaac Hill
3/5.0
22, Dec 2023
Basic Cookie Gift
Thought it would be a unique gift, but it felt pretty basic in both flavor and style. The recipient said they were fine but nothing exciting. Arrived on time, though, and customer service responded quickly to a question.
Hazel Scott
2/5.0
03, Dec 2023
Underwhelming Presentation
The cookies came in a plain box with little effort put into presentation. Taste was okay, but not memorable. For a brand that promotes custom and premium, the end result felt generic. Delivery was on time at least.
Gabriel Wright
3/5.0
17, Nov 2023
Average Flavor
Cookies looked decent, but the taste was just average. Not bad, but definitely not bakery-fresh as advertised. They felt a bit dense and lacked richness. Packaging was neat, but the overall value didn?t match the price point.
Stella King
1/5.0
29, Oct 2023
Cracked Gift Cookies
Sent as a gift, but half the cookies arrived cracked. Packaging seemed too loose, which didn?t help during shipping. Contacted support, who offered a small discount on the next order instead of a fix for this one. Disappointing outcome for what was meant to be special.
Owen Hall
2/5.0
11, Oct 2023
Dry Bites
Cookies arrived looking fine but tasted noticeably dry. Expected a soft, fresh texture but it felt like they?d been sitting around a while. The design was cute, yet the flavor lacked the wow factor. Customer service was polite, though nothing much was done beyond an apology.
Scarlett Baker
5/5.0
22, Sep 2023
Genuine Baking Delight
Some small mis-spelling on the box, but in a cute way. The cookies were clearly fresh. Messaging back-and-forth felt human and accommodating. A lovely blend of craft and warmth.
Caleb Green
4/5.0
04, Sep 2023
Reliable & Tasty
Flavors were rich without being overwhelming, and cookies arrived warm smelling. Staff answered my minor question promptly. All in all, a satisfying cookie moment.
Evelyn Stone
4/5.0
15, Aug 2023
Simple Yet Charming
A charming selection of cookies, baked just right, delivered with sincerity. The packaging felt friendly rather than flashy. A dependable pick for sending good vibes.
Harper Young
3/5.0
27, Jul 2023
Honest Cookie Joy
Delivery came just when expected, and the cookies tasted fresh. Nothing over the top, but the personal service stood out. A pleasant experience with room to grow.
Ivy Brooks
5/5.0
08, Jul 2023
Delightfully Crafted Cookies
Thoughtful design with premium cookies. Ordering took just a moment, and communication about customization was clear. The end result was a standout treat that looked and tasted excellent. Will order again soon.
Hugo Price
4/5.0
19, Jun 2023
Smooth Gift Upgrade
Sent these as a small gesture. Receiver commented on how pretty and yummy they were; noted the care in packaging and quality. Ordering was easy, and support was helpful. Pleasant surprise overall.
Beatrice Gray
4/5.0
01, Jun 2023
Great Taste & Presentation
Presentation was spot on and the cookies were rich and tasty. That's exactly what sparked a smile when opened. Even with a simple order, the entire experience from ordering to delivery felt smooth and satisfying. Glad this was my choice.
Milo Foster
5/5.0
12, May 2023
Warm Personalized Service
Delivery felt special thanks to the thoughtful packaging and personal touch. Cookies tasted decadent and were evidently freshly baked. Prompt responses from staff made all the difference when confirming a pick-up. All in all, a charming experience that just makes sense for a gift or treat.
Eliza Long
3/5.0
23, Apr 2023
Fresh & Friendly Experience
Beautiful cookies with good flavor, made-to-order and delivered with care. Packaging was neat and the order arrived on time. The little personal note inside felt genuine. A solid experience that gives reason to return.
Oscar Powell
4/5.0
06, Apr 2023
Tasty Custom Treat
Someone in the family raved about how fresh and creative the custom cookie arrangement was. The premium ingredients really shine through, and the order arrived in great shape. Service staff were considerate when a small miscommunication happened, and the follow-up was appreciated. Overall delightful and worth another try.
Cookie Chicks
Address
1040 Sargent Ave., SE
49301
Ada
United States
Website
cookie-chicks.com
Email
cookie@cookie-chicks.com
Telephone
616-485-7990
