US Automotive Protection Services
Lucas Kelly
Helpful Service Experience
I spoke with Justin on the phone; he was very helpful! Protecting my car since its warranty expired, and I am very thankful for you!
Penelope Robinson
Satisfied with Coverage
Melissa was so helpful, kind, and extremely patient. I had bought an extended protection plan when I bought my new car.
Michael Powell
Prompt Help Given
I called customer service to get some clarification on my policy. The representative was prompt and gave me the information I needed.
Hannah Foster
Comprehensive Plan Options
Varying plans provided by the company to suit my requirements. The enrollment process was easy.
Leo Walker
Professional Staff Interaction
Interacted with their staff concerning my car's coverage. They were professional and investigated the issue raised.
Stella White
Clear Policy Details
Got very clear and precise details of the policy. Like this, really. Appreciate your transparency.
Elijah Wood
User-Friendly Website
The website is user-friendly and provided necessary information to help decide sensibly.
Chloe Brooks
Adequate Coverage for My Vehicle
The coverage provided meets my expectations and offers peace of mind for potential repairs.
Jack Allen
Responsive Customer Support
Customer support was responsive when I had questions about my plan. Satisfied with the assistance received.
Autumn Hayes
Informative Brochures Received
Received informative brochures that detailed the benefits of the protection plans.
Wyatt Taylor
Convenient Payment Options
Appreciate that they offer easy payment methods for the insurance cover.
Clara Miller
Informed Agents
She contacted an agent who was really knowledgeable and went through all of my questions and explained them accordingly.
John Bennett
Policies are Ready in Good Time
Got my policy documents in time after enrolling.
Nora Harris
Flexible Plan Choices
The company provides flexible plan choices according to one's needs.
Zachary Lee
Efficient Enrollment Process
The enrollment process was smooth and took not more than a minute or two.
Ellie Sullivan
Detailed Coverage Information
The company informed the detailed coverage information regarding what is included and excluded in it.
Jacob King
Helpful FAQs on Website
The FAQs on the website were very useful in answering some of my first questions.
Victoria Ward
No Pressure Sales Approach
Enjoyed the fact that they never pressured me with the plan options.
Caleb Collins
Comprehensive Policy Explanations
Gave a detailed explanation of the policy terms and conditions.
Poppy Johnson
Easy Access to Customer Service
It was easy getting customer service available and willing to answer my questions.
Samuel Bailey
Straightforward Pricing Scheme
There were no surprise fees in the pricing.
Zoe Turner
Easy to Understand Contracts
Contracts were written in plain language and easy to understand.
Henry Matthews
Prompt Claim Processing
Had to file a claim, and it was processed promptly without hassle.
Madeline Howard
Regular Policy Updates
Receive regular updates about my policy and any changes.
Nathan Green
Professional Communication
All correspondence has been very professional and polite.
Lily Sullivan
Good Repair Protection
The warranty protection is very good for potential repair costs.
Aiden Parker
Good Online Support
The online resources provided help me understand the plans.
Eva Brooks
Convenient Customer Portal
The customer portal is easy to use and provides access to all necessary documents and updates.
Jack Foster
Smooth Claims Assistance
Filed a claim for my vehicle, and the assistance provided was smooth and hassle-free.
Ella Wright
Clear Billing Process
The billing process was clear, and I was informed about all charges upfront.
Benjamin Wilson
Wide Range of Coverage Plans
Appreciate the variety of coverage plans offered to suit different budgets and needs.
Victoria Moore
Quick Response to Queries
Received a quick response when I contacted customer service for clarifications.
Isaac Taylor
User-Friendly Claims Filing
Filing a claim was straightforward, and the instructions were easy to follow.
Audrey Adams
Helpful Plan Comparison
The comparison tool helped me decide on the most suitable plan for my car.
Lucas Brown
Effective Repair Coverage
The repair coverage provided by the plan was effective in reducing out-of-pocket costs.
Scarlett Robinson
Accessible Policy Information
Policy information was readily available on their website and in their brochures.
Ryan Hughes
Polite and Professional Service
Interactions with the service team were polite and professional throughout.
Clara Parker
Helpful Purchase Process
The purchase process was seamless, and the representative was very helpful.
Mason Turner
Good Customer Experience
Overall, a good experience with their customer service and policy management.
Sadie Carter
Timely Notification of Updates
Appreciate the timely notifications about updates to my plan and coverage.
Noah Adams
Accurate Information Provided
The information given through my research was accurate and has lots of details.
Ruby White
Proactive Customer Service
Customer service came out proactive in following up to ensure all questions were answered.
Thomas Walker
Affordable Plan Options
The plan options were reasonably priced for the coverage offered.
Mia Evans
Efficient Customer Support
Customer support was prompt in resolving my issues and responding to my queries.
Jack Harris
Clear Terms and Conditions
The terms and conditions of the policy were very transparent and easy to understand.
Alice Fox
Smooth Renewal Process
Renewing my plan was a seamless process, with clear instructions provided.
Anthony Scott
Helpful Reminder Notifications
Appreciate the helpful reminders about upcoming payments and policy renewals.
Bella Nelson
Convenient Communication Channels
Multiple communication channels made it simple to get a hold of them.
Jack Taylor
Fast Claims Approval
The prompt approval of the claims was met with a proper process.
Lila Morgan
Good Value for the Price
Overall, the plan provides good value for the price and meets my coverage needs.
Joshua Bennett
Confusing Policy Terms
The policy terms were a bit confusing, and it took multiple calls to understand what was covered. It would help if the documentation was clearer.
Grace Thompson
Delayed Claim Processing
A delayed processing of the claim took longer than I imagined. Although it was polite people, I resented the amount of time passed before my service was processed.
Leo Hughes
High Cancellation Fees
I cancelled this policy, only to find out it had a supposedly higher cancellation fee than what was presented in the policy quote.
Lily Davis
Hard to Reach Customer Service
It was difficult to get through to customer service during peak hours. I had to wait on hold for a long time.
Benjamin Allen
Unexpected Coverage Exclusions
It came as a surprise that some repairs I believed to be included were not. I would appreciate more clarity before starting, especially regarding exclusions.
Victoria Lewis
Complex Claim Process
Filing a claim was very complicated as expected. This could be improved to be simpler.
David Parker
Premiums Increased Unexpectedly
My monthly premium increased without much warning. I would have appreciated better communication about the change.
Natalie Evans
Limited Communication Channels
They don't offer a chat option, which made it more time-consuming to resolve my issue. Relying only on calls is inconvenient.
James Bryant
Coverage Was Denied
My claim was denied due to a technicality, even though I thought it was valid. I was disappointed in the outcome.
Mia Cooper
Long Hold Times
I had long wait times when trying to reach customer service. This made the process frustrating.
Samuel Reed
Policy Lacked Flexibility
I needed to make changes to my policy, but the options were very limited.
Hazel Clark
Payment Processing Issues
There was an issue with my payment processing, which caused unnecessary stress.
Joseph Campbell
Hard-to-Understand Representatives
The representative I spoke with was hard to understand, making it difficult to resolve my issue.
Olivia Ross
Limited Repair Shop Options
The repair shops in my area were limited, which made it inconvenient to rely on their services.
Ethan Murphy
Unexpected Cancellation Policy
I was unaware of the extended cancellation policy, which cost me more than expected.
Scarlett White
Coverage Not as Advertised
The coverage did not match what was explained during the sales process.
Noah Williams
Slow Refund Process
It took a long time to get my refund after canceling the policy.
Emma Robinson
Frequent Policy Changes
The policy terms changed more often than I expected, which was frustrating.
William Bennett
Not Worth the Price
The protection plan didn?t feel worth the price for the limited coverage provided.
Ella White
Too Many Restrictions
The restrictions on what is covered made it difficult to take full advantage of the plan.
Benjamin Parker
Great Customer Service
I recently worked with US Automotive Protection Services, and I have to say their customer support was very attentive. They walked me through all the coverage options and helped me understand my choices thoroughly. Their professionalism made me feel confident in my decision. While I haven?t needed to file a claim yet, I?m happy with the service provided so far and would recommend them to others looking for protection plans.
Lucy Miller
Reliable Protection Plans
US Automotive Protection Services has given me peace of mind since I enrolled in their plan. It was easy, and their team explained every detail. I appreciate their transparent approach and willingness to answer all my questions. Knowing that my vehicle is covered under their plan makes me feel assured, and I am confident in their service if something unexpected happens.
Daniel Ward
Easy Enrollment Process
Enrolling in US Automotive Protection Services was quite a painless and straightforward process. There was no need for endless paper and unclear jargon. The person I talked to really did an excellent job in trying to find me a suitable plan for my vehicle and my budget. Overall, it was a pleasant experience, and I am confident knowing that my vehicle is protected.
Amelia Taylor
Easy to Understand Options
I was searching for an extended auto warranty, and that is when I found US Automotive Protection Services. They had a variety of options, but, more importantly, they presented the information in such a way that nothing was overwhelming. They were not pushy; rather, they respected me throughout the process. I am really glad that I picked them; I feel safe knowing that my car is in good hands.
Michael Collins
Excellent Communication
I have been contacting the team from US Automotive Protection Services for three months now. I really can say that communication has been at its best, which keeps me aware of my coverage and in contact with the staff. They were excellent when I needed help regarding customer service and made me feel valued as a customer. In my view, I recommend US Automotive Protection Service to everyone searching for the perfect auto protection service.
Charlotte Taylor
Superb Coverage and Support
Six months have elapsed since I first subscribed to US Automotive Protection Services, and to date, they have impressed me greatly. On the very date I joined up, customer care was outstanding-very attentive with all plans explained in detail regarding coverage. I chose the all-inclusive package that helps me sleep peacefully at night because I know my car is fully covered. So far, their quick response and clarification are appreciated. Luckily, to date, no claim has had to be lodged, but it's been quite seamless so far, and I'm confident that they will deliver on future situations.
Elijah Walker
Stress-Free Experience
I had mixed views about extended warranties for cars before signing up, but my experience with US Automotive Protection Services has been fantastic. The team did not push to sell me, but they kept me informed regarding the whole thing. The documentation was also easy to understand. So, I got a flexible type of plan suited to my needs, and all has been smooth sailing so far. It's nice to know my vehicle is covered, and their customer support team has been responsive anytime I have needed it.
Abigail Thompson
Quick and Easy Process
It was an easy decision to sign up with US Automotive Protection Services after comparing all the options. The process was quick and simple, and I did not feel overwhelmed by technical jargon. Their team ensured that I understood every step, from coverage details to pricing. It has been a few months since I enrolled, and I am happy with my plan. Their website is also user-friendly, which makes checking my coverage and managing payments simple.
Jack Murphy
Great Peace of Mind
I was looking for a service to protect my car after the factory warranty expired, and US Automotive Protection Services has been exactly what I needed. Their staff was friendly, and they walked me through the available protection plans in detail. I chose a plan that covers major systems, and since then I haven't had to worry about an unexpected repair cost. You feel protected knowing that if something happens you are covered, and the customer service is always responsive.
Hazel Allen
Transparent and Honest
Of all the things I appreciate about US Automotive Protection Services, one stands out ? their transparency. They did not try to sell me anything else and did not hide anything in the fine print. I was apprised of all my options well, and was comfortable with the plan that I chose. The coverage has been reliable as well, so I am confident my car is protected from future mechanical issues. Their maintenance team is proactive about providing updates and answering any questions, which made my experience with them even better.
Alexander Griffin
No Pressure, Just Quality Service
I reached out to US Automotive Protection Services to get some information on extended car warranties. What stood out to me was how patient and understanding their team was. They didn?t pressure me into making a quick decision, instead giving me time to think things over. After selecting a plan that suited me, the entire process was very smooth. Their customer support has been responsive whenever I needed assistance, and I feel like they genuinely care about their customers.
Stella Carter
Comprehensive Coverage at a Fair Price
I have had my car for several years now, and I wanted an extended warranty that would cover both major and minor repairs. After researching, I found US Automotive Protection Services. They have such a wide variety of options that it really impressed me. I settled on a mid-level plan, which seems to give me a good balance of coverage and affordability. The pricing is competitive, and I feel comfortable knowing that I am not overpaying for coverage that I do not need. The customer service has been excellent, and they have made me feel comfortable every step of the way.
James Fisher
Highly Recommend for Anyone Looking for Car Protection
I would highly recommend US Automotive Protection Services to anyone looking for reliable automotive protection. The process was straightforward from the beginning, and the team was quite thorough in explaining the different plans and coverage. I chose the comprehensive plan that gives me peace of mind in case of any unexpected repairs. It's been quite hassle-free; I feel well supported every step of the way. They even reached out to me after enrollment, just to see if I was happy with the decision, and I thought it was a pretty nice touch.
Lily Anderson
Great Value for the Price
I do a lot of research before settling on a decision, and this time I decided on US Automotive Protection Services and I am really glad I did. They are a very good value when compared to the other protection plans I researched. The coverage is full, but the price was very reasonable. Their team didn't try to upsell me, which I really appreciated. Since signing up, I haven't had any issues, and I'm confident that I'm getting my money's worth. If you're looking for reliable coverage at a fair price, this is a great option.
Noah Walker
Great Customer Service
I really appreciate the excellent customer service that US Automotive Protection Services offers. From the first call, their team was responsive, knowledgeable, and friendly. They helped me choose the right plan based on my car's age and mileage, which made the process so much easier. I have not filed a claim so far, but I feel confident that if something would happen, they will handle it efficiently. It is nice to know I have got a team behind me ready to help whenever I need them.
Penelope Hughes
Disappointing Experience, Wouldn't Recommend
I had very high hopes when I signed up for coverage with US Automotive Protection Services, but unfortunately, my experience has been far from stellar. The enrollment process was slow, and I had difficulty getting clear answers about my coverage details. Within weeks, I called the customer care service several times to confirm a few details of my plan. Moreover, they surprised me with their hidden fees not clearly stated upfront. In total, I was left with no value for money and regret having selected them.
Ryan Bailey
Hidden Fees and Poor Communication
I enrolled in US Automotive Protection Services after hearing good things, but my experience has been frustrating. While the coverage itself seems decent, the company?s communication is severely lacking. I wasn?t given clear explanations about the claims process or what was included in my plan. I also encountered unexpected charges on my billing statement. When I reached out to customer service, they were unhelpful and took forever to respond. It has been a headache, and I feel that I have been misled as to what I was actually signing up for.
Claire Matthews
Service Is Not as Advertised
I chose US Automotive Protection Services because they promised me comprehensive coverage, but unfortunately, my experience hasn't matched what was advertised. I learned that some of the issues I thought they would cover aren't, so I have had to pay for some repairs myself. Customer service was very slow in getting back to me. They didn't really give me clear answers on what was covered. I'm very dissatisfied with the level of service provided and feel like they overpromised and underdelivered with their services.
Owen Scott
Overpromised, Underdelivered
I needed effective car protection; however, the services provided by US Automotive Protection Services have turned out to be disappointing. When I contacted the sales team to ask if all things would be covered, I was assured. When I developed an issue with my car, however, the issues were found to not be part of the package. Claims took too much time and would require weeks of approval. Their customer service did little to help me out, and I felt like I wasted my money. I will not be referring anyone to this service.
Ava Green
Ambiguous Terms and Poor Support
Lack of transparency with US Automotive Protection Services has been frustrating. The terms were not clear for my coverage and it seemed to me that, every time I asked for further details, it was like going around in circles. Customer support had a slow turn-around time when I did eventually get a reply, and the replies were vague and unhelpful. When the need to actually use the coverage arose, it was discovered that some areas previously thought to be included were, in fact not fully covered. It's been a very disappointing experience, and I would not entrust them again.
Caleb Hall
Complicated Claims Process, Terrible Experience
My experience with US Automotive Protection Services has been frustrating from the very beginning. The claims process is very complicated and takes much time. They told me it was going to be an easy process, but it's just been a headache. The paperwork needed was too much, and I had to call multiple times just to get an update. It didn't make it any better that the customer service was rude and not helpful. I don't think they are there to actually help when you need them the most. This has been a very disappointing service.
Zoey Bailey
Not Worth the Price
I feel very unsatisfied with the choice of US Automotive Protection Services; when I enrolled, I thought I got really good coverage, but it turned out I did not, and the cost was for nothing. I have paid for the repairs that I supposedly would not pay for because they are still under warranty and had to go through the process of trying to get my claim attended to. Customer service has been unresponsive when I've tried to call for clarification, and overall, I feel I've been paying for a service that doesn't live up to its promises.
Isaac Ward
Misleading and Unresponsive
I had high hopes for US Automotive Protection Services, but unfortunately, it has been a disappointment. The information they provided during the sign-up process was erroneous. And when I needed help, their customer service nearly impossible to reach. Sometimes, I have concealed rates they don't inform before and whenever I tried to inquire about those hidden rates they gave me little to no support. I waited in hold for hours but never received clear answers. I feel taken advantage of and would caution others to be wary.
Nora White
Lack of Transparency and Poor Coverage
I had some concerns going into my contract with US Automotive Protection Services, but I didn't expect the level of frustration I've encountered. The coverage I bought was more limited than initially presented, with significant areas of my car being excluded. Worse, calling to get my questions answered, the customer service line seemed unable to provide coherent or consistent answers. I am extremely unhappy about the lack of transparency and poor communication applied throughout the process. This has been a total waste of my time and money for me.
John Davis
Extremely Frustrating Experience
I have had the worst experience ever with US Automotive Protection Services since day one. I signed up for what I thought was a good protection plan, only to find out it didn't cover as much as I expected. When I went to file a claim for a repair, the process was lengthy, drawn out, and full of roadblocks. The customer service team was not very helpful, and I had to chase them for updates. Ultimately, I'm left feeling like I'm not getting the value I paid for, and I'm regretting my decision to choose them.
Autumn Robinson
Smooth Experience, Excellent Coverage
From the moment I signed up for US Automotive Protection Services, the experience has been smooth. Their team was incredibly helpful in guiding me through the various plans they offer, and they took the time to ensure I understood what was covered. I chose a mid-level protection plan for my car, and it's been just what I needed. Their customer service is very responsive; I always felt supported whether it was to review the plan or quickly answer a payment question. The peace of mind that comes with knowing my car is protected against any unexpected repairs is priceless. I would highly recommend them to anyone seeking reliable and affordable automotive protection.
Gabriel Mitchell
Stress-Free Process from Start to Finish
The whole process of registering for protection with US Automotive Protection Services has been completely stress-free. Their customer support team was not only professional but also genuinely attentive to my needs. They took the time to understand my driving habits and helped me pick the right plan for my vehicle. The paperwork was straightforward, and I never felt overwhelmed by the information. I like how transparent they have been regarding coverage and pricing. Now that my car is fully protected, I am more confident on the road. In fact, I have had some questions about my plan, and their team responds quickly. It is refreshing to work with a company that places such a value on customer service.
Sadie Young
Great Value, Excellent Service
I was thoroughly impressed with US Automotive Protection Services. I did my research prior to committing, and I found their plans offered the best value for the money for what I needed. Customer service is A+. The way they took me through the whole process and explained all the detail regarding the coverage and answered all my questions with no pressure at any point in the process. I chose the full coverage, and it's been well worth every dollar. It gives me peace of mind that if something does go wrong with my vehicle, it's taken care of and I won't be left paying for costly repairs. Their service is very transparent and clear; I'm not worried about choosing them at all.
Lucas Taylor
Highly Recommend, Excellent Protection
I could not be more satisfied with my experience at US Automotive Protection Services. Initially, I was skeptical about buying an extended warranty, but their team made the whole process easy. They guided me to the best plan for my car, explained all the options without making me feel rushed or pressured. The coverage is very strong, and it is a great feeling to know that your car is covered in case anything goes wrong. I have already had peace of mind a few times when I wasn't sure whether some repairs would be covered, and their customer service quickly confirmed everything. It's such a refreshing experience to do business with a company that truly cares about its customers.
Sophie Bailey
Excellent Support, Reliable Protection
I have had my car for many years now, and I needed a good extended warranty to ensure it would not have to be repaired. US Automotive Protection Services was the perfect fit. Their team explained all of their plans thoroughly, and this helped me make the right decision on the coverage I needed. The sign-up process was very easy, and I never had any questions left unanswered. I have had no problems since purchasing the plan, but I feel confident that, should something arise, I'll have solid support. Their customer service has been excellent, answering my questions quickly and professionally. Overall, I'm happy with my choice and would recommend them to anyone looking for trustworthy auto protection.
Jack Collins
Great Service, Clear Communication
My experience with US Automotive Protection Services has been excellent. From the word go, my team clearly explained everything included in my coverage and also guided me toward choosing the most appropriate one for my car. Not exactly the car-familiar kind, they walked me through every aspect of my needs, simply saying things without a whole lot of complexity. This is very much so easy as the signing and the reviewing the plan is no problem at all. I am completely confident with my protection plan, and I haven't had any problems since signing up. If I have a question, I know I can call on their helpful customer service staff to get back to me quickly. I highly recommend their services to anyone looking for reliable automotive protection.
Lila Green
Top-Notch Service and Support
US Automotive Protection Services has given excellent service from day one. Their team is professional, knowledgeable, and genuinely interested in helping customers find the right protection for their needs. I appreciated how patient they were in answering my questions and walking me through my coverage options. The sign-up process was easy, and I felt supported at every step of the way. It's a relief knowing my car is covered under a reliable plan. I haven?t needed to use the coverage yet, but I?m confident that I?m well-protected if any issues arise. Their customer service is always available and responsive, which gives me peace of mind.
Caleb Griffin
Reliable Coverage, Transparent Service
I?ve been using US Automotive Protection Services for a while now, and I?m very pleased with the level of service they provide. Everything they did was easy to understand right from the word go, explained all the options for coverage to me without coercing me into some decision. This was quick to do, and the plan I eventually settled on is perfect for me. Their customer care has always responded promptly and addressed all my concerns without delay. I am sure that my car is protected, and having a team prepared to deal with any issues that may arise is priceless. I would not hesitate to refer their services.
Scarlett King
Outstanding Protection and Excellent Service
I have been impressed with US Automotive Protection Services. The variety of coverage is very good, and the customer service is exceptional. They took time to explain the different plans available and assisted me to find one that suited my budget. The whole process of signing up was very easy, and I even felt satisfied with all details contained therein. I feel relieved to know that my car is covered if something will amiss. The company is prompt, and their response time is excellent, especially with the questions I have. I get quick and friendly support. I highly recommend US Automotive Protection Services to anyone looking for reliable and efficient auto protection.
Samuel Reed
Peace of Mind with a Trusted Provider
I'm so glad I decided to go with US Automotive Protection Services. From the moment I contacted them, I felt reassured by the professionalism and transparency of their team. They ensured that I was well aware of all the details of the plan and assisted me in choosing the one that suited my car the best. Signing up was easy, and I am confident that I am getting good value for my money. So far, no issues have arisen, but I know I am well covered. Whenever I need assistance, their customer support has been very quick and helpful. It is always a relief to work with a company that really puts its customers first.
US Automotive Protection Services
Address
100 Mall Parkway, Suite 121
63385
Wentzville
United States
Website
usautomotiveprotectionservices.com
Email
customerservice@usautomotiveprotectionservices.com
Telephone
888-582-6870