Triangle Wine Company
3.15/5.0
Natalie Phillips
5/5.0
11, Jul 2024
Weekly Stop for New Finds
This is a weekly destination for me. Their craft beer rotation is good, with fresh additions arriving frequently. I've discovered unique brews that I haven't found anywhere else, and that makes me return. The wine enthusiasts will enjoy the international options that they provide. All is well-marked and set up, allowing it to be easy to shop. The best part is that every experience is the same. Whether I?m just browsing or buying several bottles, the staff treat every customer with the same level of attention. It?s a casual, low-pressure environment where quality and service speak for themselves.
Eli Roberts
5/5.0
05, Jul 2024
Reliable Local Wine Shop
Triangle Wine Co. is one of those local treasures that you can always rely on. Whether for a simple dinner, holiday gathering, or spontaneous gift, they always seem to have something appropriate in stock. Prices are modest, and there's a good selection in every category. I've also found success with their suggestions when I needed assistance choosing a wine that I had never tried before. Their employees are friendly and professional, making each visit worthwhile. It's a store that meets quality, service, and price in a balanced way that doesn't happen too often. Absolutely a trustworthy choice.
Chloe Mitchell
5/5.0
29, Jun 2024
Excellent Packaging and Care in Shipping
Purchased a few bottles as a gift and was impressed with how well everything was packaged. Every bottle was snug and isolated, avoiding any movement or possible damage. The shipment came earlier than anticipated, and all the wine was precisely as described. It's nice to see a company pay attention to shipping, particularly with delicate items such as glass bottles. Communication throughout was transparent, with frequent tracking updates. Overall, the dedication to detail made me feel good about ordering from them again. It's not a matter of selling products?it's apparent they desire customers to be content from beginning to end.
Owen Carter
5/5.0
23, Jun 2024
Consistently Satisfying In-Store Visits
I've been to Triangle Wine Co. several times in the last few months and have always had a good time. The shop is clean, light, and has a relaxed atmosphere. Shelves are stocked and labeled, making it simple to wander through the various wine regions and beer styles. The employees never mind answering questions and making recommendations when asked. They're knowledgeable but not intimidating. I also like that they remember repeat customers and treat you like an old friend. It is more intimate than chain stores. This is one of my go-to places to visit when making plans for a special night.
Grace Nelson
5/5.0
17, Jun 2024
Smooth Online Ordering Experience
I recently used the online ordering system, and it went very smoothly. The site was easy to use, and I could identify the wine I wanted in no time. Checkout was efficient, and I had a confirmation email practically immediately. Shipping was a couple of days, which was acceptable. All of it was securely packaged with no damage. Most impressive was the listing accuracy of the products and the tracking updates throughout. It's apparent that the store has given some thought to enhancing their online services, and I would certainly shop from them again.
Lincoln Baker
5/5.0
11, Jun 2024
Great Selection and Friendly Staff
The shop has a great selection of both fine wines and craft beers. Each time I go, I find something new. The staff are friendly and courteous, always willing to assist when required but never aggressive. It's simple to navigate and locate what you need. Prices are reasonable, and I've never had a problem with quality. The design is easy and well laid out, ensuring a stress-free shopping experience. I also appreciate that the location is clean and well-maintained. Whether you?re looking for a bottle for dinner or something rare, they usually have a good selection on hand.
Victoria Adams
2/5.0
05, Jun 2024
Basic Shopping Experience
Overall, the atmosphere and service are on par. It's not horrible, but nothing really stands out either.
Easton Green
2/5.0
30, May 2024
Too Few Discounts
Prices are fine but rarely see discounts or bundle deals. Competitors offer more in terms of value.
Sofia Scott
2/5.0
24, May 2024
Unclear Vintage Listings
Some wine entries did not include vintage, which is important for some bottles. More openness would be beneficial.
Cooper Wright
2/5.0
18, May 2024
Curbside Pickup Issues
Curbside pickup that was scheduled wasn't available on time. Needed to go inside and wait while it was made ready.
Elizabeth King
2/5.0
12, May 2024
Minimal Craft Options
The name implies a larger selection of craft beers, but the truth is it is limited and not always replenished.
Jaxon Young
2/5.0
06, May 2024
Checkout Wait Time
Single register open with multiple people waiting. Took longer than needed for a simple purchase.
Scarlett Allen
2/5.0
30, Apr 2024
Lack of Event Engagement
Other wine stores provide tastings or events. This store appears to fall short of fostering community through these types of efforts.
Carson Hall
2/5.0
24, Apr 2024
Misleading Product Photos
The product images online differed from what I got. A little more attention to detail would prevent surprises.
Abigail Walker
2/5.0
18, Apr 2024
No Order Confirmation
Didn't get an order confirmation email until I asked them days after. Left me wondering if the order actually went through.
Asher Lewis
2/5.0
12, Apr 2024
Site Needs Updating
The online site is slow and clumsy. Product information and filters need a serious improvement.
Eleanor Thomas
2/5.0
06, Apr 2024
Basic Customer Service
Employees didn't appear to be very interested. It was like I was interrupting them when inquiring for help.
Landon Martin
2/5.0
31, Mar 2024
Inconsistent Stock
Products featured on the website were not available in the store. This created some uncertainty and resulted in a wasted visit.
Amelia Jackson
2/5.0
25, Mar 2024
Weak In-Store Lighting
The lighting is poor and makes it difficult to read labels. The overall ambiance is a bit drab.
Chase Harris
2/5.0
19, Mar 2024
Parking Is a Hassle
There is almost no parking available close to the store on weekends. Difficult to go there.
Isla Moore
2/5.0
13, Mar 2024
Uninformed Staff
Requested assistance in selecting a bottle, but the staff was unable to offer much guidance. Hoped for more product information.
Jordan Campbell
2/5.0
07, Mar 2024
No Loyalty Incentives
Being a loyal customer for a while, I've seen no rewards or loyalty benefits. It feels unwelcome.
Ivy Taylor
2/5.0
01, Mar 2024
Vague Return Policy
Attempted to exchange a bottle for a corking problem but staff didn't have the return policy explained to them.
Miles Roberts
2/5.0
24, Feb 2024
Limited Craft Beer Selection
Expected a more diverse array of choices, but the craft beer selection was disappointing and not what it was hyped to be online.
Nova Phillips
2/5.0
18, Feb 2024
Checkout Confusion
Prices on checkout didn't align with what was displayed on the shelf. Took time to get it right.
Vincent Carter
2/5.0
13, Feb 2024
Packaging Needs Improvement
Bottles were shipped loosely with little care. Fortunately they weren't broken, but easily could have been.
Willow Evans
2/5.0
07, Feb 2024
Not What Was Advertised
Purchased a product listed as in stock, only to discover later it wasn't stocked at all.
Xavier Nelson
2/5.0
01, Feb 2024
Order Delays
Shipping was much longer than anticipated. No warning or notice was given regarding the delay.
Serenity Adams
2/5.0
26, Jan 2024
No Response to Emails
Sent several emails regarding an issue with an order but never heard back. Was forced to call to receive a simple update.
Dominic Baker
2/5.0
20, Jan 2024
Poor Website Functionality
The layout of the site is old and confusing. Taking a long time to search for specific products.
Quinn Mitchell
2/5.0
14, Jan 2024
Unexpected Substitutions
Received a different vintage than I ordered without any warning or ability to cancel. Wasn't what I wanted, and communication wasn't good enough.
Isaac Young
2/5.0
08, Jan 2024
Inconsistent Customer Service
Customer service experience is highly inconsistent with some employees willing to help and others being indifferent. This inconsistency impacts overall satisfaction.
Luna Collins
2/5.0
03, Jan 2024
Lack of Community Engagement
In contrast to other local enterprises, there's little attempt at reaching out to the community with events or offers. This absence is felt.
Julian Flores
2/5.0
28, Dec 2023
Outdated Website Interface
The site is not easy to use, with an outdated design and navigation problems. It is a drudgery to shop there instead of a convenience.
Hazel Stewart
2/5.0
22, Dec 2023
Poor Lighting and Ambiance
Light in the store is poor, and the atmosphere lacks welcoming appeal. Bettering the atmosphere would boost the shopping experience.
Angel Diaz
2/5.0
17, Dec 2023
Limited Operating Hours
Store hours are limited, and it is inconvenient for people with hectic schedules to shop at convenient times. Longer hours would be helpful.
Stella Wright
2/5.0
11, Dec 2023
Inflexible Store Policies
Store policies are strict, with minimal flexibility for exceptions or accommodations. This lack of flexibility can be annoying in special circumstances.
Brandon Cook
2/5.0
05, Dec 2023
No Loyalty Program Benefits
Even as a frequent customer, there is no loyalty program or incentives provided. This lack of appreciation for return business is disappointing.
Everly Price
2/5.0
29, Nov 2023
Inaccurate Product Descriptions Online
Online postings have errors or no detailed descriptions, causing confusion and possible dissatisfaction with purchases.
Cameron Long
2/5.0
24, Nov 2023
Limited Parking Availability
Parking is limited and difficult, making visits stressful. The absence of convenient parking opportunities detracts from the overall experience.
Addison Bell
2/5.0
18, Nov 2023
Unfriendly Atmosphere
The store does not have a friendly atmosphere. Interactions with staff are cold, and there is minimal attempt to provide a pleasant shopping experience.
Jason Griffin
2/5.0
12, Nov 2023
Frequent Stockouts of Popular Items
Best-selling items are frequently out of stock, and restocking appears to be rare. This inconsistency makes it difficult to rely on the store for frequent purchases.
Skylar Reed
2/5.0
06, Nov 2023
Difficulty Navigating the Store
Store layout is disorienting, with inadequate signage and organization. It is difficult to find certain items, resulting in a frustrating shopping experience.
Hunter Sanders
2/5.0
01, Nov 2023
Inadequate COVID-19 Safety Measures
During one visit, saw little follow-through on safety procedures. Employees were not wearing masks or practicing social distancing, which is a health concern.
Lydia Murphy
2/5.0
26, Oct 2023
Limited Craft Beer Selection
Hoped to see a variety of craft beers but was disappointed. Most prominent brands were not available, and the selection was disappointing.
Gabriel Stone
2/5.0
20, Oct 2023
Overpriced Compared to Competitors
Observed that prices on many items are higher than at other stores in the area. The non-competitive prices make it less attractive to shop here on a regular basis.
Naomi Hayes
2/5.0
15, Oct 2023
Unclear Return Policy
Tried to return a faulty product but encountered confusion regarding the return policy. Employees gave conflicting information, making the process frustrating and time-consuming.
Christian West
2/5.0
09, Oct 2023
Lack of Expertise Among Staff
Requested recommendations but found that employees did not know much about their products. Their failure to offer advice reduced the shopping experience.
Riley Cole
2/5.0
03, Oct 2023
Misleading Online Inventory
Website listed items as in stock, but upon ordering, was told they were out of stock. This inconsistency between listings and inventory is confusing and inconvenient.
Jonathan Ellis
2/5.0
28, Sep 2023
Poor Packaging Leading to Damaged Goods
Ordered with poor packaging, and bottles were damaged. Called customer service, but the response was slow and unhelpful. Expected better care in product handling.
Zoey Fisher
2/5.0
22, Sep 2023
Inconsistent Product Availability
Often discover that products being advertised are not available when visiting. This lack of consistency is frustrating to depend on the store for certain products and results in wasted trips.
Samuel Chapman
2/5.0
16, Sep 2023
Delayed Response to Order Issues
Had a problem with an online purchase and contacted customer service. Waited several days to hear back, and the outcome was disappointing. Delay and lack of priority were frustrating.
Layla Sullivan
2/5.0
11, Sep 2023
Incorrect Pricing at Checkout
Noticed inconsistent shelf prices and cash register totals. Was charged too much for some items, and employees did not care when I informed them. Inattention to detail is problematic and erodes trust.
Connor Alexander
2/5.0
05, Sep 2023
Unhelpful Staff and Limited Selection
Went to the store expecting help, but was disregarded even after asking for assistance. Half-empty shelves and out-of-stock most popular items. Had to leave without purchasing anything because of the bad service and few choices.
Maya Reynolds
2/5.0
30, Aug 2023
Slow Shipping and Unresponsive Support
Ordered and got confirmation, but waited weeks without any updates. Several emails and phone calls were ignored. It took contacting PayPal before I received an email confirming they shipped my product. The absence of customer service was frustrating.
Charles Bryant
2/5.0
24, Aug 2023
Lack of Communication on Vintage Substitution
Ordered a certain vintage, but was given a different year without warning. When I contacted them, the reason was the original vintage was out of stock. No cancel option or alternative choice was given. This poor communication was annoying and made me feel like an afterthought as a customer.
Savannah Jenkins
5/5.0
18, Aug 2023
Regular Community Events
Triangle Wine Co. gives back to the community with activities beyond shopping. From wine tastings to charity functions, it's apparent they care about being a part of the community and not a store.
Thomas Powell
5/5.0
13, Aug 2023
Easy to Navigate Website
The site is easy to navigate and well-presented. You can search by category, area, or flavor profile. Nice to be able to browse assuredly and not be lost among reams of pages.
Willow Simmons
5/5.0
07, Aug 2023
Trustworthy Recommendations
Staff recommendations are always good. You can be certain they have some idea what they're discussing and have actually sampled the products. It removes a bit of guesswork from purchasing something new.
Adam Butler
5/5.0
01, Aug 2023
Welcoming Atmosphere
The shop itself is peaceful, inviting, and conducive to hanging around. Well-lit, tidily set out, and nice to walk around. Certainly isn't a hurry-in, hurry-out sort of place.
Aubrey Foster
5/5.0
27, Jul 2023
Accommodating Special Requests
They're extremely understanding with special orders and accommodations. If they don't have it in stock, they'll go out of their way to assist in finding or recommend something else. It's that kind of service that counts.
Austin Perry
5/5.0
21, Jul 2023
Good Rotation of New Stock
New beers come in frequently, which keeps things exciting. There's always something fresh to sample, whether it's a special release beer or a hard-to-find wine. Great for anyone who enjoys having options.
Penelope Brooks
5/5.0
16, Jul 2023
Respectful of All Preferences
Whether you're into bold reds or hoppy IPAs, there's no judgment here. The staff will treat your every palate with respect and do their best to recommend a beer based on your taste. It makes for a relaxed, welcoming atmosphere.
Justin Long
5/5.0
10, Jul 2023
Convenient Hours and Locations
Open times are decent and simple to work around. Places are convenient, and parking is never an issue. It's handy for making a short stop on the way home from work or prior to events.
Hazel Griffin
5/5.0
04, Jul 2023
Clear Product Descriptions
Each product has an easy and informative description in the store and online. It makes it easy to make informed purchases without having to ask questions each time. Even unfamiliar labels don't feel intimidating with this arrangement.
Kevin Ross
5/5.0
28, Jun 2023
Great Loyalty Incentives
The loyalty program is easy and rewarding. Regular shoppers can earn points and get the occasional discount. It's nice to be rewarded for returning so often. Clearly a nice gesture for regulars.
Alice Sanders
5/5.0
22, Jun 2023
Wide Selection of Imports
Their imported wine inventory is robust and spans a lot of areas. You'll be able to pick up bottles from France, Italy, Spain, and others. They don't limit themselves to popular choices either, which gives browsing some pizzazz.
Zachary Diaz
5/5.0
16, Jun 2023
Great for Gifting
This shop offers a pleasant assortment of gift packs, accessories, and hard-to-find bottles suitable for thoughtful gifts. For any holiday or birthday, it's simple to leave with something unusual and well-presented.
Ruby James
5/5.0
11, Jun 2023
Friendly Customer Approach
The employees welcome you with a smile and are always ready to provide help if you need it. You never feel rushed, and they really do want to assist you in finding something you will like. The customer-first approach really comes through here.
Nicholas Cox
5/5.0
05, Jun 2023
Smooth Online Ordering
The online shopping process is seamless and easy to use. It's simple to search, filter, and pay. You can view stock at various locations and select pickup or delivery. All works well and removes the hassle of shopping.
Sadie Gray
5/5.0
30, May 2023
Educational Tasting Events
Tasting events are educational and fun without being overly formal. Personnel are happy to provide background information on the wines and beers to be tasted. It's an excellent opportunity to experience different styles and socialize with other fans.
Brandon Barnes
5/5.0
24, May 2023
Regular Stock Updates
Stock is replenished frequently, so it's simple to know what's in stock online. They do a good job of keeping things new and full, and new stock arrives frequently. It makes it easy for customers to find new options with every visit.
Nora Wood
5/5.0
18, May 2023
Excellent Seasonal Promotions
Seasonal promotions and sales allow easy stocking up without overspending. During holidays, there are a great selection of themed offerings that make shopping for gifts easy. Their wine packs are also a good value.
Tyler Bennett
5/5.0
12, May 2023
Dependable Curbside Pickup
Curbside pickup is quick and convenient. Orders are always completed on time and carefully packaged. Communication is clear, and they will even include a recommendation for next time. Perfect for anyone who requires quick and simple service without going inside.
Lucy Price
5/5.0
08, May 2023
Local Finds and Hidden Gems
They stock a solid offering of North Carolina local products alongside international imports. There's always a new label or bottle worth grabbing. It's a go-to store when looking for harder-to-find wines and regional specialties.
Dylan Ward
5/5.0
01, May 2023
Clean, Organized Storefront
The shop is neat and organized in a logical manner. It is convenient to move between the wine and beer shelves, and everything is well marked. You can locate what you want easily without having to request assistance each time.
Claire Howard
5/5.0
26, Apr 2023
Helpful Staff with Insightful Tips
The staff are always helpful with tips on wine and taste profiles. Whether you're a novice or have some experience with wine labels, the staff have value to offer from their knowledge. The recommendations never fail.
Anthony Myers
5/5.0
20, Apr 2023
Consistently Reliable Service
Triangle Wine Company is always dependable in terms of service and choice. Orders are filled rapidly, and employees are responsive both in the store and for pickup. It's apparent they value offering a quality experience. A reliable choice for wine and beer shopping.
Violet Kelly
5/5.0
15, Apr 2023
Fantastic Craft Beer Selection
The craft beer selection is astounding, with a constant rotation of regional and local brews. It's a wonderful spot to find small-batch beers you can't find anywhere else. Prices are decent, and there's usually something new to experiment with. A true local treasure for beer enthusiasts.
Christopher Gomez
5/5.0
09, Apr 2023
Great Shopping Experience
Shopping here is always pleasant and hassle-free. Staff members are well-versed about their products and can suggest wine or beer based on certain preferences. It's easy to drop by and grab something special without being bogged down by options. The store environment is friendly and casual.
Stella Bell
5/5.0
04, Apr 2023
Excellent Wine and Beer Variety
Triangle Wine Company has a nicely curated wine and craft beer selection. It's simple to locate both old standbys and intriguing new choices. The store is well laid out, and shopping is a breeze. Employees are present without being intrusive, always willing to assist with recommendations. A good place to come back to for repeat business.
Triangle Wine Company
Triangle Wine Company has been locally owned and operated since 2011, founded by a group of passionate individuals who wanted to create the best possible wine shopping experience. With decades of combined experience in every part of the industry from crafting 100-point wines to managing distributors and retail operations we bring both knowledge and passion to everything we do. For us, selling wine isn't just about business. It's about building lasting relationships and being part of the community we serve. That's why we dedicate our time, resources, and stores to support local people and organizations in need. Our team is made up of friendly, knowledgeable staff who love sharing their enthusiasm for wine and beer. With a wide selection, competitive pricing, and a true commitment to customer service, Triangle Wine Company strives to make every visit a memorable one. Above all, we believe that sharing a glass is more than just a drink it's a gift, a connection, and one of life's great pleasures.
Address
575 New Waverly Place
27518
Cary
United States
Website
trianglewineco.com
Email
contacttwc@trianglewineco.com
Telephone
800-919-7518
