Starbucks
1/5.0
Omar Khalid
1/5.0
17, Jun 2025
Lack of basic training
It felt like no one knew what they were doing. Took forever to take my order, and then they forgot it. Stood there watching others get their drinks while mine wasn?t even started. Finally got it cold. Absolute mess of a visit.
Harper Green
3/5.0
03, Jun 2025
Pastry was stale
My croissant felt dry and kinda old, not what I expected from here. The coffee was good but I came for a quick snack too. If items aren?t fresh, they should rotate them out more often. Still, staff was polite about it.
Daniel Evans
3/5.0
21, May 2025
Store was too cold
I came in to work for a bit and it was freezing inside. Asked them to turn down AC but they said it's preset. Hard to stay focused. I like the coffee, but uncomfortable environment ruins it a bit. Maybe they could adjust better?
Jayden Lee
2/5.0
11, May 2025
Inaccurate calorie info
The posted calorie count didn?t match the app. I ordered based on app info for diet reasons, but label on the drink was much higher. Not a huge deal once, but I expected consistency. Transparency is important, especially for people tracking meals.
Hannah Parker
1/5.0
03, May 2025
Very dirty store
The location I visited was dirty. Tables weren?t cleaned, floor sticky, trash bins overflowing. I had to clean my own table before sitting. That?s not something I should have to do at a place where I?m paying premium prices. Not worth it anymore.
Jennifer Wu
2/5.0
29, Apr 2025
Wrong size given
Ordered a venti but got a grande cup. When I pointed it out, staff just said sorry and walked off. No refund or remake. I didn?t want to argue over coffee but it left a bad impression. I didn?t get what I paid for.
Yuki Tanaka
1/5.0
15, Apr 2025
Pastry tasted old
I got a muffin that was dry, crumbly, and just didn?t taste fresh at all. For the price they charge, I expected better quality. I don?t know how long it was sitting there, but it wasn?t edible. Had to throw it out after two bites.
Lily Bennett
5/5.0
24, Mar 2025
Barista knowledge impressive
Barista explained difference between protein?foam topping test drink?they tried new protein foam in June?which I found cool. My cappuccino was done well too. It?s nice to see them experiment and tell customer. Felt involved.
Deepak Nair
5/5.0
19, Mar 2025
Fast service & comfy
First time in the newly?remodeled store near me. They got power outlets everywhere and seats are supportive for laptop use. My iced energy drink was refreshing and came quick. Only took like two minutes. A good spot for remote work I think.
Natalia Petrova
3/5.0
06, Mar 2025
Cup change not great
I understand the new cold cup is better for the planet, but the lid leaks sometimes and hard to sip from. I spilled on my shirt twice. Coffee still tastes alright, but if they changing cups, should at least test them more before launch.
Rohan Mehta
1/5.0
27, Feb 2025
Restroom was disgusting
Stopped by to grab coffee and use the restroom. Coffee was okay, but the restroom was filthy?no soap, toilet paper all over the floor. It was honestly gross. If a brand this big can?t maintain basic hygiene, it?s a real letdown. Never using that location again.
Isabella Anderson
1/5.0
15, Feb 2025
Burnt coffee again
Honestly this is not the first time my coffee tasted burnt. It?s bitter, harsh, and not enjoyable. I don?t understand how a place known for coffee keeps serving this. I?ve given it too many chances already. Not coming back again after today?s experience.
Jacob Foster
3/5.0
03, Feb 2025
Mobile order glitchy
Ordered ahead using the app, but my drink wasn?t ready when I got there. Staff had no idea about my order. Waited another 10 minutes. It kinda defeats the purpose. Drinks were fine once made, but the tech should work better.
Emma Walsh
5/5.0
28, Jan 2025
Loved the quiet corner
Found a quiet nook seat with lamp and outlet, perfect afternoon hideout. Ordered latte and pastry, they were good. Only minor delay in sugar station restock but staff quickly refilled. Calm ambiance and good service overall.
Ahmed Rafiq
1/5.0
21, Jan 2025
Wrong drink, no apology
Ordered a caramel macchiato and got a plain latte. When I told the barista, she shrugged and said ?they?re the same.? They are not. No apology, no remake. Just attitude. I left feeling annoyed and disappointed. This used to be my go-to place.
Mia Sanchez
1/5.0
06, Jan 2025
Overpriced and underdelivered
Paid over ?500 for a drink and a sandwich, and both were disappointing. The drink was warm, not hot, and the sandwich tasted like it sat in a fridge all day. Definitely not getting value for money here. I?ve had better from street caf?s honestly.
Leo Green
3/5.0
15, Dec 2024
Too busy, not enough staff
The place was packed and only two people behind counter. Took 15 minutes for a simple latte. Coffee was decent but nothing special to wait that long for. I understand peak hours are tough but they really need more hands at busy times.
Luis Hernandez
4/5.0
01, Dec 2024
Greener building feels fresh
The caf? had small signs showing off its energy saving updates. My latte was warm and comforting, though I had to ask twice for oat milk. Staff were friendly, and the whole place had a calm, refreshed feel to it.
Elise Tremblay
5/5.0
16, Nov 2024
Fresh summer drinks
Tried the new fruity iced energy drink. It was fizzy?ish and tasted natural, not artificial sweet. Served super cold, perfect to beat Mumbai heat. Staff explained ingredients, they seem proud of innovation. Good summer pick.
Priya Desai
4/5.0
01, Nov 2024
Compostable cup debut
The new fiber-based cup felt a bit weird at first, but I got used to it quickly. My cold brew still tasted great, just the lid wasn?t as sturdy. Glad they?re doing something for the environment, even if the design could improve a bit.
Isabella Hughes
1/5.0
26, Oct 2024
Iced drink had no ice
Ordered an iced americano, but they gave it without ice. Asked them to add it and they looked irritated. Drink tasted super bitter too, maybe from being brewed too long. This store seriously needs to retrain the staff. Worst drink I?ve had in a while.
Megan Scott
5/5.0
13, Oct 2024
Always consistent taste
No matter what branch I visit here in Mumbai, coffee taste is consistent. Breve just right, foam texture similar. Stores are updated with new design features and Wi?Fi is fast. Love the uniform experience.
Nisha Raj
2/5.0
05, Oct 2024
Dirty tables every visit
Every time I visit lately, the tables are sticky or have napkins left behind. I had to clean one myself before sitting. Staff seems too busy to notice. It?s not the worst place, but I expected better cleanliness from such a big coffee chain.
Jason Lim
5/5.0
13, Sep 2024
Quick & polite service
At lunch hour, still got served in less than five minutes. Staff used new order?tech so everything smooth. I asked for oat milk, they remembered and got it right. Coffee tasted creamy and rich. Store was clean even with crowd.
Mahmoud El-Tayeb
1/5.0
07, Sep 2024
Baristas were rude
Asked for oat milk, barista rolled his eyes and muttered something under his breath. I just left. Don?t want to spend my money in a place where customers are made to feel like they?re asking for too much. Very unprofessional behavior from staff.
Arjun Malhotra
1/5.0
25, Aug 2024
Messed up allergy request
I told them I?m allergic to dairy and they still gave me regular milk. I realized after taking a sip. Could?ve been dangerous. When I pointed it out, they just said ?oops.? No apology, no urgency. That?s beyond careless?it?s unsafe. Never coming here again.
Rajesh Patel
2/5.0
07, Aug 2024
Drinks don?t match orders
I ordered an oat milk flat white but got regular milk instead. This has happened a couple times now, and it?s frustrating. I have dietary issues, so this matters. Staff were apologetic but not careful enough. They need to double check before handing drinks over.
Amina Khumalo
4/5.0
30, Jul 2024
Personal cup discount
I bring my own tumbler now, and they knock off a bit from the total. Not a huge saving but feels good. Drink was great. I just wish they reminded new customers more often to bring their own cup.
George Kim
1/5.0
22, Jul 2024
No power outlets
I went there hoping to do some work, but none of the outlets were working. Asked staff, and they said they?re disabled on purpose. In a coffee shop? Makes no sense. Left after 15 minutes. What?s the point if you can?t even charge your laptop?
Brian Clarke
5/5.0
16, Jul 2024
Ethical sourcing matters
I like to support brands that care about farmers. Starbucks highlights their ethical arabica sourcing and C.A.F.E program I saw online. My cold brew tasted bold and consistent. Not flashy promo, but reliable coffee and feel?good values.
Ahmed El?Sayed
4/5.0
06, Jul 2024
Community feel
The store feels more welcoming now with better seating and lighting. People seemed more relaxed, which made my visit feel cozy. Coffee was decent, not the best I?ve had, but I like how the space encourages sitting down and spending time.
Zoe Clark
4/5.0
18, Jun 2024
Climate-resilient beans
It?s nice knowing Starbucks is working on sustainable coffee farming. My espresso tasted strong and fresh. I wouldn?t have noticed the bean type, but it?s good they?re being future-ready. Hopefully the price doesn?t go up much because of this.
Tyler Scott
2/5.0
09, Jun 2024
Too slow during rush
I waited more than 20 minutes for a simple latte during morning rush. I get that it?s busy, but no updates from the counter. Some folks got served ahead of me too. Drink tasted okay, but not worth the wait every time. Needs better order flow.
Liam O?Connor
3/5.0
03, Jun 2024
Loud music inside
I like the drinks and the idea of sitting inside for some reading, but the music was way too loud. Even with few people, it felt more like a party than a coffee shop. Had to leave early. They should check volume sometimes.
Leo Martins
5/5.0
22, May 2024
Great for remote work
Laptop friendly environment with outlets and stable Wi?Fi. I could set up for two hours without feeling rushed. Coffee arrived hot and stayed warm. Only small gripe was foam collapsed a bit too quick. But really comfy place.
Hassan Noor
1/5.0
14, May 2024
Too crowded and chaotic
Store was packed, people yelling, kids running around, staff all over the place. I waited ages for my drink and it was still wrong. Not worth the stress. It used to feel like a calm place, now it?s just chaos. I?ll skip next time.
Tariq Hasan
1/5.0
02, May 2024
Drive-thru disaster
Waited in the drive-thru for 20 minutes, only to get the wrong order. They wouldn?t fix it unless I went back through the line again. I just left. Not worth the time or money. They need better systems, or at least better trained employees.
Dylan Adams
2/5.0
30, Apr 2024
Mobile app keeps failing
I?ve tried ordering through the app multiple times, but it keeps glitching. Shows ?order confirmed? then nothing happens when I reach the store. Staff told me they didn?t receive it. This has happen too many times now. App should be more reliable for regular customers.
Farhan Ali
2/5.0
12, Apr 2024
Tables always taken
Every time I go, the tables are either dirty or occupied for hours by people who don?t even order anything. I get the community vibe, but some kind of time rule or reminder would help. Makes it hard for real customers to find a spot.
Javier Lopez
2/5.0
04, Apr 2024
Cold food items served
I got a breakfast sandwich and it was cold in the center. I took it back, and they reheated it, but that made the bread soggy. I ended up not eating most of it. Coffee was alright but the food quality is too inconsistent lately.
Max Schneider
5/5.0
28, Mar 2024
Feeling grounded again
Store redesign brought back comfy chairs and power plugs?I stayed longer. Barista shared info about their farmer?support efforts and I felt more connected. My latte had good balance, not too milky. Missed such thoughtful vibe earlier.
Ethan Mitchell
4/5.0
21, Mar 2024
Cozy comeback
I visited the new store design with plush seats and good outlets?it feels more relaxed now. Latte was smooth and the store felt less rushed. I appreciated the personal doodle on my cup. Still figuring out the new condiment bar, but overall it?s a nice improvement.
Aisha Khan
3/5.0
03, Mar 2024
Nice vibe, but overpriced
I like hanging out here sometimes, especially with the new cozy design. But drinks getting way too expensive for daily visits. My iced mocha was watered down last time. It's fine occasionally, just not worth it every day like before.
Holly Andrews
5/5.0
24, Feb 2024
Comfortable & well?lit
The remodeled store had gentle indirect lighting, tons of plants, and nice wood textures. It reminded me why I loved Starbucks. My chai latte was warm and aromatic. Some minor stain on table but staff cleaned promptly. Overall a good experience.
Lina M?ller
5/5.0
29, Jan 2024
Great community feel
I lingered longer than I meant to?new design seems made for talks and meetings. Staff smiled, offered refill on drip coffee in ceramic mug, which I like. Sound was soft, not noisy. It felt less chain?like, more local placey. Enjoyed my quiet afternoon here.
Aaliyah Johnson
2/5.0
25, Jan 2024
Overly sweet drinks
Tried one of the new seasonal drinks and it was just too sweet to enjoy. I couldn?t even finish it. Barista said it?s made that way. I wish they had more balance in flavors. Everything?s either overly sweet or bitter, no in between.
Karan Joshi
1/5.0
17, Jan 2024
Terrible order accuracy
I don?t know what?s happening lately, but they keep messing up my order. I asked no whipped cream, still got it. Once or twice is fine, but now it?s happening too often. And they just say ?oh sorry.? No fix, no refund, nothing. Not cool.
Sarah Adams
4/5.0
11, Jan 2024
Clean & green
The store was noticeably cleaner and had some new eco-friendly updates. My cappuccino was rich, but the foam was kinda thin this time. Still, I enjoyed the chill vibe and how the environment felt calmer than usual. I?ll probably come again for sure.
Sergio Martinez
4/5.0
02, Jan 2024
Refill slower but nice
Refills on tea are back, which I missed. Staff took a little long, but were polite. The ceramic mug option is cool too. Nice to see them slowly going back to what made the brand feel cozy in the first place.
Hannah Reed
2/5.0
28, Dec 2023
Wi-Fi kept dropping
I came to work remotely for a few hours but couldn?t get any real work done. Wi-Fi kept disconnecting, and staff said it happens often. It?s 2025, I expect stable internet from such a big name. Ended up hotspotting from my phone instead.
Kayla Brooks
4/5.0
20, Dec 2023
Farm-to-cup assurance
I read about how they?re working with farmers and it made me feel better about spending here. My drink was consistent as usual. Hope they continue to support growers. Would like more signage on the origins though.
Emma Liu
3/5.0
14, Dec 2023
Inconsistent drink quality
Some days my cappuccino tastes great, other days it?s all milk and no foam. I wish they made drinks more consistent across locations. The atmosphere is nice though, and the staff usually friendly. Still, for the price, it should be better more often.
Mohammed Al?Farsi
2/5.0
08, Dec 2023
Uncomfortable seating
I tried to sit and work for a bit, but the chairs are hard and space felt cramped. Music was too loud, and no outlets near where I sat. I left sooner than planned. Not the most welcoming vibe for customers looking to stay.
Mira Singh
4/5.0
02, Dec 2023
Coffeehouse rules fair
There were some new signs about behavior and sitting limits. At first I wasn?t sure how I felt, but it actually made the place calmer. People cleaned up more and didn?t hog tables. Drink was tasty too.
Isabel Tran
4/5.0
30, Nov 2023
Greener store savings
The new eco upgrades feel nice. Store was bright and cool. My drink came fast, and staff were kind. Seat was a bit stiff for long stays, but I appreciated the effort to reduce waste and energy.
John Thompson
5/5.0
23, Nov 2023
Independence Day frappuccino
Tried the Firework Frappuccino?looked cool with red/white/blue swirl. Taste was sweet but fruity, felt like summer in a cup. Barista even mentioned it?s limited edition till July 7. I was happy they remembered and served it well. Nice festive twist!
Nina Kapoor
4/5.0
17, Nov 2023
Quiet workspace
Came here with my laptop and found a corner with power outlet. Wi-Fi held up pretty well. Coffee was a bit pricey but smooth. Music was slightly loud but manageable. Would return for another work session.
Sophie Brown
4/5.0
04, Nov 2023
Borrow-a-cup tested
Tried the borrow-a-cup idea where you pay a deposit and return it later. It?s a cool option for people who forget their mugs. Returning it was slightly awkward since the bin wasn?t clearly marked, but I liked the concept a lot.
Marcus Hill
1/5.0
25, Oct 2023
Too noisy and stressful
Came in to study, but the music was blasting and staff were shouting orders across the room. Felt like I was in a market, not a coffee shop. Couldn?t focus at all. Left with a headache and a half-finished drink. Not a relaxing environment anymore.
Tom Wilson
1/5.0
19, Oct 2023
Horrible mobile experience
Used the app to order ahead and still had to wait in line for 15 minutes. Staff looked confused and didn?t even start my drink until I asked. What?s the point of mobile ordering if it doesn?t save time? Feels like nobody manages the store properly.
Jacob Lee
5/5.0
13, Oct 2023
Reliable quality every time
I come in almost daily and haven?t had a bad drink. Beans seem consistently fresh, espresso shot pulled nice. Even when busy, staff friendly and store tidy. They offer refill on teas too. Good balance of speed and friendliness.
Jacob White
4/5.0
07, Oct 2023
Sustainability in action
I brought my own mug and got a small discount, which was a nice surprise. Coffee tasted fresh and hot. The staff seemed happy to support the change. I just wish they had compost bins to go along with the reusable cup effort.
Jessica Cole
5/5.0
03, Oct 2023
Remodel makes difference
Used to rush in/out but new comfy seating changed that. I now stay to read or meet friend. The plant?decor and wood tables feel welcoming. Coffee still quick, I got mine in under 3 minutes. Nice upgrade.
Elena Moreno
5/5.0
25, Sep 2023
Love new staffing model
Drive?through was quick with dedicated barista so I got my order in under four mins. My iced latte was accurate and cold just right. Staff looked less frazzled. I liked that approach, less wait and better service. Definitely helps my morning rush.
Miguel Rivera
2/5.0
23, Sep 2023
Drive-thru confusion
Went through drive-thru and it was a mess. Took my order wrong, gave someone else?s drink, then had to wait again. I was already in a rush. Coffee was decent once I got the right one, but the process needs fixing. Doesn?t feel convenient at all.
Zoey Allen
4/5.0
14, Sep 2023
Reusable push good
I?ve noticed they?re really promoting reusables. The staff explained how they want to go fully reusable soon. My drink was solid, and it?s nice to feel like I?m doing something eco-friendly even if just a bit.
Natasha Ivanova
1/5.0
10, Sep 2023
Overcharged and ignored
Was charged extra for soy milk even though it was already included in the price online. When I asked about it, they acted like I was lying. Didn?t get a refund. I left feeling cheated. Won?t trust this place anymore. Really disappointing.
Olivia Hall
5/5.0
05, Sep 2023
Friendly barista, relaxed
Went early morning and got greeted by name, staff was patient with my complicated order. Coffee hotness was spot on. The new self?serve condiment bar was nice, even if I spilt sugar once lol. Clean tables and good muzak in background ? calm vibe.
Ava Green
5/5.0
29, Aug 2023
Love the ethical beans
I appreciate Starbucks sourcing arabica responsibly?makes me feel better about my daily coffee. The barista told me about their C.A.F.E standards and that was neat. My cappuccino had a rich flavour, though foam was a bit too airy. But still, quality does shine through.
Ahmed Zaman
1/5.0
21, Aug 2023
No customer service
Waited at the counter for 5 mins while staff talked amongst themselves. Nobody even acknowledged me. When I finally ordered, the barista acted annoyed. Service like that makes you feel unwelcome. I won?t be wasting my money here again, that?s for sure.
Rahul Shah
2/5.0
17, Aug 2023
Limited food choices
The food menu is getting smaller and repetitive. No fresh options at my local store. Everything is pre-packed or frozen feeling. I don?t mind simple, but it?s boring now. Not worth stopping here for breakfast anymore. They used to have better variety before.
Maria Santos
3/5.0
10, Aug 2023
Service felt rushed
I was trying to ask about non-dairy options but staff seemed in a hurry. Ended up with regular milk even though I asked almond. Drink still tasted okay but left me feeling a little dismissed. They should slow down a bit and listen more.
Aarti Das
2/5.0
04, Aug 2023
Undertrained new staff
Seemed like the entire team was new and not sure how to handle orders. My drink was made wrong and it took ages to fix it. Felt like nobody really knew what to do. Maybe more training or supervision would help before putting staff solo.
Victoria Moore
4/5.0
31, Jul 2023
Simpler menu, faster order
Ordering was easier with fewer options on the board. I liked that the pistachio drink was still around though. Barista got my order right the first time. Felt like they?re trying to simplify, which helps when in a rush.
Haruto Sato
2/5.0
24, Jul 2023
Pastries often stale
I?ve bought pastries from different locations, and a few times they were dry or tasted old. The banana bread especially is hit or miss. At this price point, freshness should be a given. Staff didn?t offer replacement either. Disappointed, cause I used to love their baked stuff.
Samantha Roy
4/5.0
19, Jul 2023
Free refill perk
I ordered a tea and sat inside, and the barista offered a free refill. It felt like a thoughtful touch. The second cup took a little longer to come, but that?s okay. Staff were polite. Happy to see them encouraging more dine-in again.
Dinesh Kumar
4/5.0
13, Jul 2023
Cup change teething pains
The new cold cups are compostable but feel different in your hand. Took a bit to adjust but didn?t affect the drink much. Still tasted great. I think it?s worth the change even if it?s not perfect yet.
Ruth Jennings
2/5.0
06, Jul 2023
Too pricey for value
I feel like the prices keep rising, but the quality isn?t. My latte was lukewarm, and they forgot the syrup I asked for. For the price I paid, I expected better attention. Starbucks used to feel like a treat, but now just feels expensive and rushed.
Chloe Martinez
4/5.0
29, Jun 2023
Condiment bar useful
I liked that I could customize my drink with the self-serve bar. Makes it more fun. The place was a bit messy near the napkins, though. Staff cleaned it quick, and overall the coffee was good.
Eliza Morrison
4/5.0
22, Jun 2023
Menu feels simpler
They trimmed the menu down, and honestly, it?s easier to choose now. My cortado was strong and flavorful. I do miss some of the older flavors, though. But at least the lines moved faster and I didn?t feel overwhelmed by choices.
Nicholas Taylor
5/5.0
13, Jun 2023
Cozy vibe returning
I popped by the Hamptons?style remodel branch and really felt like it?s nice place again to linger. The new lighting and seating make a big difference. My latte was smooth, barista even drew a smile on the cup. Would come back for a work?session or just to chill.
Asim Reza
1/5.0
04, Jun 2023
Unreliable hours
Website said the store was open till 10 pm. I got there at 9:20 and they were closing everything down. No sign, no explanation. Waste of a trip. They should keep their timings updated or at least inform people. Really frustrating and unprofessional.
Vikram Singh
2/5.0
02, Jun 2023
Staff looked unhappy
Everyone behind the counter seemed stressed and not very friendly. I get it?s a tough job, but it affects the whole atmosphere. My drink was fine but didn?t feel welcomed. Some smiles or basic politeness would go a long way honestly.
Carlos Garcia
2/5.0
30, May 2023
Music too loud inside
I like a bit of background music, but they had it cranked up like a club. I could barely hear my friend talk. We had to cut the visit short. The coffee was fine, but it didn?t feel like a chill caf? space at all.
Emily Chen
5/5.0
16, May 2023
Barista personal touch
Barista doodled a little sun on my cup?small gesture but meant a lot, seems they re?embracing personal touches. Coffee menu simple, they explained Firework Frappuccino promo clearly. My drink was tasty. Felt genuine care in service, not robotic.
Sofia Petrov
2/5.0
09, May 2023
Machines down often
Last two visits, espresso machine was down. Ended up getting a tea I didn?t even want. Staff was apologetic but not helpful. No signage or heads-up before waiting in line either. Shouldn?t happen this often for a big company like Starbucks.
Grace Mitchell
1/5.0
28, Apr 2023
Disrespectful staff
Walked in, no hello, no eye contact, just a rushed ?what?s your order.? I asked a simple question and got a big sigh. Coffee wasn?t even good, tasted burnt. I used to enjoy coming here but now I feel like a bother more than a customer.
Clara Rossi
5/5.0
17, Apr 2023
Smooth menu & quality
They?ve cut down some odd menu items, so ordering was easy. Picked a popular drink, turned out great. My drink tasted consistent to previous visits, so seems quality maintained. Didn?t feel overwhelmed by choices. Cheers to simpler options.
Ibrahim Musa
2/5.0
06, Apr 2023
Long wait, no seating
It took forever to get my order, and by the time I got it, no seats were left. The whole store was packed and messy. I had to take my drink and leave, which was not the plan. Honestly not a relaxing experience at all.
Starbucks
Starbucks Coffee Company is the world's leading retailer, roaster, and brand of specialty coffee. Its portfolio of other brands, including Tazo Tea Company and Hear Music, further enriches the Starbucks experience by offering high-quality, premium products.
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