img 2/5.0 24, Jan 2025

Confusing Process

The loan application process was confusing with Planet Home Lending. None of the terms were clear, and it left more questions than answers. Approval took much more time than what I had anticipated. Overall, I think it's not as clear and professional as expected.


img 1/5.0 24, Jan 2025

Unclear and Unresponsive

Poor experience with Planet Home Lending. Their loan process is unclear, and when I was seeking clarification on the process, nobody could give me a straight answer. It took them forever to approve the loan and they didn't even have the courtesy of informing me when they were facing any delays. I would never use them for any future loan.


img 1/5.0 24, Jan 2025

Frustratingly Slow

I found the process with Planet Home Lending to be extremely slow. It was taking forever to get approved, and I was being chased around for updates by the loan officer constantly. I was assured that this process would be much quicker, but delays made it very stressful and frustrating.


img 2/5.0 24, Jan 2025

Delayed Loan and Lack of Follow-Up

Planet Home Lending was a letdown for me. I felt the whole process of getting approved took far longer than I would have anticipated. Not much communication came from the team. When I called to inquire, I never got any straightforward answers. The experience frustrated me, and I wouldn't advise them to others.


img 2/5.0 24, Jan 2025

Bad Customer Service

Customer service at Planet Home Lending was bad. It's difficult to get a hold of my loan officer, and I felt like I was just an afterthought with all the transactions involved. Getting approved took more time than it should have taken, and the communication wasn't that great. This company won't be seeing any of my business again.


img 1/5.0 24, Jan 2025

Lack of Transparency

I was very disappointed with Planet Home Lending. The process was slow, and the terms were not transparent. I did not get clear answers to my questions, and the delays were very frustrating. I would not recommend them to anyone looking for a smooth loan experience.


img 2/5.0 24, Jan 2025

Slow and Unorganized

The loan process through Planet Home Lending was a slow and disjointed process. There were multiple times I had to follow up to get answers, and it seemed like they didn't really have a plan. This made the process of approval occur multiple times over, which just added to my stress.


img 1/5.0 24, Jan 2025

Not What I Expected

I expected Planet Home Lending to be easier, but it was very disappointing. The process took too long and communication was not good. It took much longer than I thought for my loan to be completed, and I was not satisfied with the terms. I will look elsewhere in the future for loans.


img 2/5.0 24, Jan 2025

Bad Experience with Delay

The processing of my loan was frustratingly slow. I wasn't kept updated, and I felt like I had to chase down every answer. Customer service at Planet Home Lending was lacking, and I didn't feel prioritized during the process. I expected much better service for the time I invested.


img 2/5.0 24, Jan 2025

Disorganized and Slow

I had a very disorganized experience with Planet Home Lending. The loan approval process was slow, and I wasn?t provided with clear instructions. I often had to follow up to get any updates. The lack of communication and disorganization made it a frustrating process.


img 1/5.0 24, Jan 2025

Frustrating and Unresponsive

Planet Home Lending was not up to my expectations. The loan processing took much longer than I anticipated, and I got very little communication during the whole process. The staff was unresponsive and unhelpful, and I would not be considering them for any future mortgage needs.


img 2/5.0 24, Jan 2025

Slow and Inadequate Service

I was not satisfied with my experience at Planet Home Lending. The approval process took too long, and when I asked for updates, I hardly ever received a timely response. The service was not good, and I would not recommend them to anyone who needs efficient mortgage services.


img 1/5.0 24, Jan 2025

Stressful and Slow Process

The whole process with Planet Home Lending was more stressful than it ought to be. There were many delays, and I had to chase answers down. All this lack of communication made the whole process even more infuriating. All in all, I was extremely dissatisfied and will be finding myself another lender.


img 2/5.0 24, Jan 2025

Disappointing and Slow

I was a bit disappointed by Planet Home Lending. This is because their approval took too long, even longer than their promise. Additionally, I received updates after contacting them several times. The communication was poor and did not deserve my attention at all. So, I wouldn't use the services again from them.


img 2/5.0 24, Jan 2025

Unresponsive and Slow

Planet Home Lending was not responsive and took too long to process my loan. I could not get clear answers, and the delays were frustrating beyond words. Though they have competitive rates, poor customer service and a slow approval process have made me look elsewhere for my next loan.


img 1/5.0 24, Jan 2025

Disorganized and Frustrating

Disorganized and frustrating would be the perfect way to define my experience at Planet Home Lending. Their service has been too lengthy to approve and was given opposite information at a point in different instances. In a nutshell, it was lack of coordination to keep me company and left to fend for myself. I'm sure to give them a pass the next time.


img 1/5.0 24, Jan 2025

Very Dissatisfied

It had been a dreadful experience with the Planet Home Lending. Its loan processing became too long as I was constantly unable to access much info while trying to make follow-ups or get updates. Also, the communication there was not smooth, and more often than I would like I had to inquire about my concerns. It made it a hassle-full and disappointing ordeal that I sure will not happen again.


img 2/5.0 24, Jan 2025

Slow Process and Poor Communication

My experience with Planet Home Lending was really terrible. The processing time of the loan was too long, and getting clear updates was very challenging. I had to keep on following up and get very little communication from their team. So, I am not going to use their services in the future.


img 1/5.0 24, Jan 2025

Lack of Clarity and Delays

Planet Home Lending didn't live up to my expectations. The conditions were obscure, and the loan went on for much longer than I anticipated. The whole time, I needed constant clarification, and it was frustrating dealing with how long it took. I wouldn't suggest them to anyone needing a smooth and transparent loan process.


img 1/5.0 24, Jan 2025

Unprofessional and Slow Service

I was not pleased with Planet Home Lending. The loan officer would not communicate; the process took too long to complete. The only way I knew the status was when I followed up. They do not appear to respect people's time, and I will not use them for future financing.


img 2/5.0 24, Jan 2025

Too Many Delays and Poor Communication

Too many delays and not good communication marked the process with Planet Home Lending. I was given the wrong timelines and had to chase them for updates. It wasn't the experience I was looking for. They would not be recommended for any person looking for a timely service.


img 1/5.0 24, Jan 2025

Slow and Frustrating Experience

My experience with Planet Home Lending was frustrating and slow. The loan approval took much longer than expected, and I received little communication from the team during the process. I had to continuously follow up just to get basic answers, which made the whole process unnecessarily stressful.


img 1/5.0 24, Jan 2025

Poor Communication and Delays

Planet Home Lending was an awful experience for me. It said it was fast, but far from that. There was a delay and poor communication on their end, and at times, I just did not know what was happening. Based on my frustration, I will not recommend this place.


img 2/5.0 24, Jan 2025

Misleading Process and Delays

Everything related to the process initiated by Planet Home Lending, right from getting the loan. Process took more days than expected in coming up with one. I really didn't feel well-informed on the basis of the agreed terms. Also, I used to push it hard for finding updates, in short, so it was bad enough to express dissatisfaction with that service.


img 1/5.0 24, Jan 2025

Disorganized and Unresponsive

I had many issues with Planet Home Lending. Their process was not well-organized, and it was hard to get a response when I contacted them. The whole approval process took much longer than expected, and the lack of timely communication made the whole experience frustrating. I will not be returning as a customer.


img 1/5.0 24, Jan 2025

Unprofessional and Slow

I was extremely frustrated with the lack of professionalism at Planet Home Lending. My loan approval was delayed multiple times, and I wasn't provided with clear communication. It was a long, drawn-out process that I could have avoided with a more professional lender. I don't recommend them at all.


img 2/5.0 24, Jan 2025

Poor Experience with Delays

This home planet lending system took far too long to have my loan accepted. There is a constant wait and not at times clear as to how long the hold-up would last. Customer support is less helpful, and my overall experience here has been so much more tense than it would have had to be. Do not recommend these people for further service.


img 1/5.0 24, Jan 2025

Slow and Unorganized

I found the process at Planet Home Lending to be slow and disorganized. Approving my loan took forever, and I had to call just to get basic information. It was a very frustrating experience, and I expected much better service, especially given the interest rates.


img 2/5.0 24, Jan 2025

Frustrating Delays and Poor Communication

Planet Home Lending?s communication was poor, and the process took way longer than expected. I had to constantly follow up for updates, and even when I did get a response, it was often unclear. The entire experience was frustrating, and I don?t plan to work with them again.


img 1/5.0 24, Jan 2025

Slow and Unclear Process

I was very unimpressed with my experience with Planet Home Lending. The loan process is slow and vague, leaving me with more questions than answers. There is a lack of communication, and I have had to continually ask for information. I would not use them again in the future.


img 2/5.0 24, Jan 2025

Poor Service and Delays

I had a very disappointing experience with Planet Home Lending. The approval process was delayed several times, and the service was slow. I did not get enough information about the terms, and I was frustrated because of the untimely responses. I was expecting better service for the rates they offered.


img 1/5.0 24, Jan 2025

Unresponsive and Inefficient

Planet Home Lending was extremely inefficient. My loan took far longer than it should have, and I heard from them very little. I found the staff to be unresponsive and not very helpful. The whole process was stressful, and I would not use them again for any future loans.


img 1/5.0 24, Jan 2025

Frustratingly Slow and Confusing

I had the worst experience with Planet Home Lending. It was all very confusing, and the delays seemed to be endless. At every step, I was given unclear information, and communication was really lacking. This experience made me frustrated and unsatisfied, and I went with another lender.


img 1/5.0 24, Jan 2025

Disappointing and Stressful

Planet Home Lending turned out to be a worst experience. It took too long, and the communication was awful. I had to keep on following up many times to only receive updates, but then again, I was not being given straight answers. It was a stressful experience and would not be repeated.


img 2/5.0 24, Jan 2025

Slow Approval and Poor Service

I was unhappy with my experience at Planet Home Lending. The approval process was slow, and the customer service was lacking. I had to wait weeks for an update, and when I reached out, I didn?t receive helpful responses. I expected much better service for the time I spent.


img 1/5.0 24, Jan 2025

Frustrating Process with Delays

The entire process of the loan in Planet Home Lending was aggravating. There were a lot of delays and never any kind of clear information given to me at all. Myself, I had to chase down updates throughout the entire time, which made the whole experience much more stressful than it should have been. I would not recommend them to others.


img 1/5.0 24, Jan 2025

Very Slow and Poor Communication

The approval process with Planet Home Lending was very slow for weeks, and the communication was bad all along. I was not informed of the status of my loan, and if I called to inquire, no clear answers were given. This experience was overly stressful, and I would never use them again.


img 4/5.0 24, Jan 2025

Great Service and Smooth Process

Planet Home Lending made the process of my mortgage very smooth and easy. The team was always quick to respond to my questions, and there were no delays other than those which they communicated. They were very transparent and gave me regular updates. The service was professional, and I was satisfied with the loan terms received.


img 5/5.0 24, Jan 2025

Excellent Experience from Start to Finish

My experience with Planet Home Lending has been great. It was not complex, and the staff have been very professional. They broke each step down, which really helped to explain everything so I could understand. Although approval did take some time, the rate was very good and service was satisfactory.


img 3/5.0 24, Jan 2025

Reliable Service

Planet Home Lending was very reliable in their service throughout my home loan process. They were quick to respond to any questions, and their team was always polite. Although there were minor delays, I appreciated their effort to keep me informed. I am satisfied with the outcome and would consider them again in the future.


img 4/5.0 24, Jan 2025

Efficient and Easy Process

The whole loan process with Planet Home Lending was efficient. I appreciated how they made everything so simple, and the customer service was excellent. Although the loan approval took a little longer than expected, I was pleased with the final terms and would recommend them to others.


img 4/5.0 24, Jan 2025

Great Loan Terms and Helpful Staff

My experience was fine with Planet Home Lending. All the questions that I asked the staff were explained well and clarified. Loan was a little late but competitive rate of interest, their professionalism satisfied my requirements. Mortgage lender of great choice.


img 4/5.0 24, Jan 2025

Smooth Mortgage Experience

Planet Home Lending really made my mortgage experience smooth and easy. It was clear regarding the loan application process, and the customer service was excellent. The approval was a bit slow, but I secured a pretty good rate so it was okay. Overall, I would recommend them for anyone who wants a hassle-free loan.


img 4/5.0 24, Jan 2025

Professional and Transparent

I had a good experience with Planet Home Lending. The team was professional and transparent throughout the process. Although the approval took a little longer than expected, they kept me informed every step of the way. I am satisfied with the terms and the service I received.


img 4/5.0 24, Jan 2025

Great Support and Clear Process

Planet Home Lending is the company that supported me with my home loan process. They explained to me each and every step so I would be fully aware, and their staff were always present for any inquiries that I had. Despite the delays it took them, I remained satisfied with the services and am glad about what they gave me.


img 4/5.0 24, Jan 2025

Good Experience with Minor Delays

I had a good experience working with Planet Home Lending. Their loan application was simple, and their staff was really helpful. The approval did take a little while, but they kept me posted. Overall, I'm satisfied with my decision to use them and the competitive rate that I received.


img 5/5.0 24, Jan 2025

Fast Service and Helpful Staff

The team at Planet Home Lending was very fast in service and helpful. They were always available to answer my questions, and the application process was easy to navigate. The approval did take a little longer than expected, but I am very happy with the loan terms and overall experience.


img 4/5.0 24, Jan 2025

Transparent Process

I had a good experience with Planet Home Lending. Their process was transparent, and the staff was helpful in explaining the terms. The loan took a bit longer to approve, but I was satisfied with the interest rate and the service provided. I would recommend them to others.


img 4/5.0 24, Jan 2025

Smooth Process with Good Communication

Overall, the process with Planet Home Lending was smooth. Their communication was excellent, and I always felt informed about what was happening. The approval did take longer than expected, but I'm happy with the final loan terms. I would use them again in the future.


img 5/5.0 24, Jan 2025

Professional Service and Great Rates

Planets Home Lending did give professional service with great rates. The loaning process was all clear, and the staff always made sure to explain everything in detail. In fact, with some delays for the final rate, it really was worth it. I can definitely recommend the services to other people looking for a reliable lender.


img 3/5.0 24, Jan 2025

Good Experience Overall

I had a good experience working with Planet Home Lending. Their team was helpful and answered all my questions. The loan took a little longer to process than expected, but the final terms were favorable, and I was satisfied with the service and the competitive rates.


img 4/5.0 24, Jan 2025

Helpful and Transparent

I found the loan process with Planet Home Lending to be very straightforward. The staff was always available to assist me and explain any concerns I had. There were a few delays, but I was kept updated, and I'm happy with the overall experience and the rate I received.


img 4/5.0 24, Jan 2025

Great Experience with Professional Staff

Planet Home Lending was a great experience. The staff was professional and knowledgeable, walking me through every step of the way. The loan approval took a little longer than expected, but I am really happy with the rate and the customer service I received. Definitely will consider them again.


img 4/5.0 24, Jan 2025

Excellent Mortgage Experience

Overall, Planet Home Lending treated me very easily and simply during my mortgage process. Their team was friendly, professional, and responsive to all the questions I asked them. The loan took a little longer for approval than I thought, but the final terms of the loan were wonderful, and so was the entire experience.


img 4/5.0 24, Jan 2025

Friendly Staff and Reliable Service

Planet Home Lending was a very pleasant experience. The staff was so friendly and cooperative, ensuring I got excellent customer service throughout the whole process. There were a few delays, but I was kept in the loop, so that was okay. I had done my research to get the best loan terms, and I was very happy with what I achieved. I'd definitely use them again.


img 4/5.0 24, Jan 2025

Smooth Loan Process

The loan process with Planet Home Lending was smooth and easy to follow. The staff was professional and very responsive to my questions. The approval took a bit longer than expected, but I?m happy with the rate and the level of service provided.


img 4/5.0 24, Jan 2025

Good Service with Minor Setbacks

Planet Home Lending was great in terms of service. They made sure I knew what was going on every step of the way, and the staff was professional. There were some minor setbacks with the timeline, but I am satisfied with the final loan terms and would recommend them to others.


img 4/5.0 24, Jan 2025

A smooth and efficient process

I just refinanced my mortgage with Planet Home Lending, and the process was very straightforward and professional. Customer service was always responsive, and they provided clear instructions at every step. Of course, rates were a little higher than I had hoped, but everything was so smooth.


img 4/5.0 24, Jan 2025

Helpful Support Throughout

Planet Home Lending made my home loan experience very easy. Their customer support was very receptive and listened to all my questions. Even though it is a bit longer than expected for their approval, the interest rate I received is good. Overall, pretty painless with just a few problems.


img 4/5.0 24, Jan 2025

Great Mortgage Lender

I had a good experience with Planet Home Lending in purchasing my new home. Online tools were pretty easy to navigate, and staff was available anytime to answer questions. Paperwork at the very beginning was somewhat of a pain, but other than that, everything else went pretty smooth.


img 4/5.0 24, Jan 2025

Reliable and Trustworthy

I recently worked with Planet Home Lending for my mortgage. They provided good service. It took a little longer than I anticipated, but the loan officer was always available to assist me. Overall, they made everything very easy and provided competitive rates, so I was satisfied.


img 4/5.0 24, Jan 2025

Positive Loan Experience

Planet Home Lending assisted me with a refinancing loan. I found them professional and efficient. The process of approval was smooth, although I would have liked a quicker timeline. Still, the customer service made up for it, and I felt comfortable throughout the process.


img 5/5.0 24, Jan 2025

Great Support and Fair Terms

Planet Home Lending was easy to work with. The loan officer was friendly, patient, and made sure to go through all the details of my mortgage. Everything was transparent, and I liked the rates they provided. Definitely a great option for first-time homebuyers like myself.


img 4/5.0 24, Jan 2025

Easy Mortgage Process

I was impressed with how quickly Planet Home Lending processed my mortgage application. They kept me informed throughout and provided all the necessary information in a clear manner. My loan officer was responsive, and while the process took a bit longer than expected, it was still a positive experience.


img 4/5.0 24, Jan 2025

Helpful and Transparent Service

With Planet Home Lending, I had a very good experience. Their customer service team was highly knowledgeable and helped walk me through everything that was going on. Only thing is that my loan took a long time to close. This wasn't a huge letdown, so overall, I was pretty happy.


img 4/5.0 24, Jan 2025

Good Option for Mortgage Financing

Planet Home Lending made my home-buying process easier than I expected. The loan approval process was pretty straightforward, and I felt confident with the terms they offered. There were some delays, but the team kept me updated, and I appreciated their professionalism.


img 4/5.0 24, Jan 2025

Overall Positive Experience

I used the services of Planet Home Lending for a refinance. The whole process was pretty smooth. I got the interest rate I needed, and these people were quite helpful anytime I questioned them. The process was a bit longer than I expected, but I didn't feel neglected at any point.


img 4/5.0 24, Jan 2025

Good Mortgage Lender

I had a good experience with Planet Home Lending. The team was knowledgeable, and the loan approval process was clear and straightforward. The only thing that could have improved the experience was a faster processing time, but overall, I am satisfied with the service.


img 5/5.0 24, Jan 2025

Smooth Refinancing

The refinance experience with Planet Home Lending was a good one. The staff was friendly, and they were always quick to address my needs. I found myself well-informed at each stage of the process. I got an awesome rate, and though it took a little longer to finish than expected, the result was fantastic.


img 4/5.0 24, Jan 2025

Simple and Efficient

I was working with Planet Home Lending for purchasing a home, and the whole process was pretty smooth. It was easy to communicate, and the loan process is processed fast enough. Sometimes, there were a couple of unexpected delays, but the overall service has been exceptional and the rate is good.


img 4/5.0 24, Jan 2025

Great Service, Minor Delays

Overall, the service of Planet Home Lending was very good. The application process was easy, and their staff were always available to help with questions. My loan did take a little longer than I expected to close, but everything else was handled well. I would consider them for future needs.


img 4/5.0 24, Jan 2025

Professional and Helpful

I had a pretty good experience with Planet Home Lending overall. Their team was professional, and the process was fairly smooth. There were a few delays, but they kept me informed throughout. I appreciated their transparency and felt good about my decision to do business with them.


img 4/5.0 24, Jan 2025

Positive Refinancing Experience

Planet Home Lending made refinancing my home loan easy. Their customer service team was very attentive, and they answered all of my questions. The interest rate was competitive, though the process did take a bit longer than anticipated. Still, I was satisfied with the service provided.


img 5/5.0 24, Jan 2025

Excellent Customer Service

Planet Home Lending was very professional and helpful. Customer service was top-notch, and the loan process was seamless. The only thing I did not like was the waiting time, but the responsiveness of the team made it tolerable. I would definitely recommend them to anyone seeking a reliable lender.


img 4/5.0 24, Jan 2025

Good Experience

I had a great experience with Planet Home Lending. The staff were knowledgeable, and I was satisfied with the interest rate they offered. The only minor issue was the processing time, but the team kept me updated, which made it easier to handle. I'd work with them again.


img 4/5.0 24, Jan 2025

Smooth Process, Fair Rates

Planet Home Lending provided a smooth mortgage experience. The loan process was simple, and I appreciated the support I received throughout. It took longer than I expected for the approval, but I was satisfied with the rate I received in the end. Overall, a solid experience.


img 4/5.0 24, Jan 2025

Reliable Lender

I had a good experience with Planet Home Lending. The application process was easy, and the team kept in touch and followed up on every step. It took longer than I expected for the process to complete, but the team kept me informed. I was satisfied with interest rates; therefore, if I do it again in the future, I will definitely consider them.


img 4/5.0 24, Jan 2025

Smooth Process with Great Service

I had a great experience with Planet Home Lending. The process was smooth, and the staff were friendly and helpful. Although the loan approval took longer than expected, they kept me updated regularly, which I appreciated. Overall, I'm happy with the service and the rate.


img 4/5.0 24, Jan 2025

Transparent and Helpful Team

The team at Planet Home Lending was transparent and helpful. They explained the entire process clearly and made sure I understood every step. The loan took a bit longer to close than expected, but I was satisfied with the outcome and the competitive rates they offered.


img 4/5.0 24, Jan 2025

Good Experience with Minor Setbacks

Planet Home Lending delivered a good mortgage experience. Their staff was nice, easy to get along with, and the process to apply was quite straightforward. Some delays occurred, but they did let me know; I was okay with the terms of the loan.


img 4/5.0 24, Jan 2025

Great Customer Service

The customer service at Planet Home Lending was excellent. They answered all of my questions and the loan process was relatively simple to understand. Although it took a little longer than I thought it would, I'm pleased with the interest rate that was given to me.


img 5/5.0 24, Jan 2025

Helpful Staff and Simple Process

Planet Home Lending made the mortgage process really easy and clear. The employees were great and kept me updated on everything I needed to know at every turn. There was some lag in the process, but overall I'm happy with the whole thing and the amazing rate I was able to secure.


img 4/5.0 24, Jan 2025

Good Experience Overall

I had a great experience with Planet Home Lending. The application process was easy, and their team was very helpful throughout. Although the loan took longer than expected to close, the customer service and clear communication made up for any delays.


img 4/5.0 24, Jan 2025

Professional and Supportive Team

Planet Home Lending provided great service. Their staff was professional and helpful in walking me through every aspect of the mortgage process. Though it was a little slower than I anticipated, I felt comfortable and confident the whole time, and I was satisfied with my loan terms.


img 4/5.0 24, Jan 2025

Good Service Despite Minor Delays

I had a good experience with Planet Home Lending. The staff was responsive and provided useful information along the way. The loan took a little longer to close than expected, but I?m happy with the competitive rate and the overall service.


img 5/5.0 24, Jan 2025

Positive Loan Experience

My experience with Planet Home Lending was excellent. The loan officer was very thorough and ensured that I understood everything before signing. The process was easy to follow, and though the closing took a little longer than expected, I am satisfied with the service and the loan terms.


img 4/5.0 24, Jan 2025

Smooth Process with Timely Support

Planet Home Lending made my loan process smooth and seamless. The support team was timely and addressed any questions I raised promptly. This took a wee bit longer in terms of final approval, but I was assisted well and I got a fair rate. Generally, I like the whole process.


img 4/5.0 24, Jan 2025

A Reliable and Trustworthy Lender

Planet Home Lending was a great lender to work with-they were very reliable and trustworthy. They walked me through the mortgage process step by step so that each decision made me feel comfortable. Although it took a little time for the final approval, I am really happy with the competitive rates and the outcome.


img 4/5.0 24, Jan 2025

Smooth Process with Great Communication

Planet Home Lending did a smooth process. They provided me with much communication and ensured that I had everything I needed. Other than the delay in closing, I always got updates. Overall, I liked everything so far.


img 4/5.0 24, Jan 2025

Good Experience with Slight Delays

Planet Home Lending had a good experience overall. The staff was professional, and the process was very straightforward. I did have a delay in getting approved, but the rate and service I got are worth it. I will definitely refer others to them.


img 5/5.0 24, Jan 2025

Excellent Service and Support

The service I got from Planet Home Lending was fantastic. The team was supportive every step of the way, and the loan application itself was not a pain to deal with. I would say there was a little bit of delay, but customer support and the rate I got makes it worthwhile.


img 4/5.0 24, Jan 2025

Great Service Despite Wait Time

Planet Home Lending did a fantastic job. The people there are always helpful and professional, keeping me informed about the whole process. The closing took a bit longer than it was supposed to, but I still had a very positive experience with the loan terms.


img 4/5.0 24, Jan 2025

Positive Experience with Professional Team

I had a good experience with Planet Home Lending. The staff was professional and guided me through each step of the mortgage process. Although the loan approval took a little longer than expected, I was satisfied with the competitive rate and customer service.


img 4/5.0 24, Jan 2025

Good Service and Clear Communication

The service received from Planet Home Lending was quite good. Communication was clear and open, so I was kept abreast throughout the mortgage process. Approval did take a bit longer than I expected, but I was satisfied with the decision and happy with the rate that I received.


img 4/5.0 24, Jan 2025

Helpful and Transparent

Planet Home Lending clearly explained and made my refinancing smooth. The people were friendly, transparent about everything being done, and the process wasn't all that complicated. There was a wait, but it was minimal and the loan terms in the end were great.


img 4/5.0 24, Jan 2025

Great Service and Minor Delays

Planet Home Lending gave a very good service experience. The people are friendly and supportive, and the process went relatively smooth for the most part. There were some minor delays, but they kept me in the loop and ensured everything was taken care of. Overall, a very good experience.


img 5/5.0 24, Jan 2025

Professional and Responsive

I had a very good experience with Planet Home Lending. The staff was professional, responsive, and helpful throughout the mortgage process. There was some delay, but they kept me updated throughout and communicated well, and I am pretty happy with the rates that I got.


img 4/5.0 24, Jan 2025

Easy Process with Helpful Team

Planet Home Lending made my home loan process easy. The team was helpful and patient, answering all my questions. There was a slight delay in closing, but they communicated well throughout. Overall, I?m happy with the service and would recommend them to others.


img 5/5.0 24, Jan 2025

Great Communication and Service

The communication from Planet Home Lending was fantastic. They kept me informed at every stage and answered all of my questions quickly. While the process took a bit longer than I expected, the rate I received made it worth the wait. Highly recommend!


img 4/5.0 24, Jan 2025

Professional Team and Good Experience

I had a good experience with Planet Home Lending. The team was professional, and I always had someone who could answer questions for me. Loan approval took a little longer than I had expected, but the rates were fine and the overall service was okay.


img 4/5.0 24, Jan 2025

Straightforward Process

Planet Home Lending was very straightforward with the process. The team made sure to explain everything, so I never had a confused moment. Although there were some minor delays, the service was exceptional, and the interest rate that I got at the end was competitive.


img 4/5.0 24, Jan 2025

Great Customer Support

I was more than satisfied with customer support by Planet Home Lending. They were responsive and willing to help with any issues or questions at hand. The approval took longer than anticipated, but the team kept me updated, and at the end of it, the rate and terms were satisfactory.


img 5/5.0 24, Jan 2025

Excellent and Smooth Experience

Planet Home Lending made the whole home-buying process a breeze. Everything went very smooth, and they were great about answering all of my questions. It took a little longer to close than expected, but I am extremely happy with the service and rate received.


img 4/5.0 24, Jan 2025

Helpful Team and Great Rates

Planet Home Lending has been a wonderful experience for me. Their team was excellent and very prompt in answering my queries. The processing time was a bit longer than expected, but the rates and communication were awesome.


img 4/5.0 24, Jan 2025

Professional Service with Minor Delays

Planet Home Lending?s service was professional and efficient. The loan application process was straightforward, and the team was responsive to all my inquiries. There were a few delays in the process, but the outcome was positive, and I?m happy with the loan terms.


img 4/5.0 24, Jan 2025

Good Experience, Slight Wait

Planet Home Lending made the process of refinancing my home a breeze. The staff was professional and kept me abreast of what was going on at every step. I wish the underwriting process hadn't taken as long as it did, but everything turned out all right and I'm happy with the rate locked in.


img 4/5.0 24, Jan 2025

Solid Experience

My experience with Planet Home Lending was solid. The team was knowledgeable and provided excellent service. While the loan took a bit longer to close, the overall process was smooth, and I felt confident in my decision to go with them for my mortgage.


img 4/5.0 24, Jan 2025

Helpful Staff, Slight Delays

Had a very good experience with Planet Home Lending. The team was helpful and always willing to answer questions. Yes, there were a few delays, but they communicated well, kept me informed, and seemed to try to put my mind at ease the entire way through. I like the final terms of my loan.


img 4/5.0 24, Jan 2025

Good Communication and Fair Rates

The communication from Planet Home Lending was excellent. They made sure I understood every part of the mortgage process. Although my approval took a little longer than I thought, I am very satisfied with the fair rates and services provided in total.


img 4/5.0 24, Jan 2025

Smooth Process with Minor Delays

It made the mortgage process very smooth at Planet Home Lending. Loan officer was so helpful and informative, giving detailed instructions throughout the process. Had a small delay, but team kept me abreast of every detail, so I am really happy with loan received and the rates secured.


img 4/5.0 24, Jan 2025

Great Experience with Slight Delays

Planet Home Lending made my home purchase easier. The team was professional and guided me through every step. Although the closing took a bit longer than expected, I?m satisfied with the process and the excellent rates offered.


img 5/5.0 24, Jan 2025

Outstanding Customer Service

I was very impressed by the customer service at Planet Home Lending. The team was always available to answer my questions, and the process was transparent. The loan took longer to approve, but the service was top-notch, and I?m happy with the final terms.


img 4/5.0 24, Jan 2025

Great Experience with Slight Delays

Planet Home Lending was quite good overall. The staff were professional, and the application process itself was easy to follow. They did take some time, though, and were always keeping me updated on when things would move forward. So, I really appreciated the rate and the final approval.


img 4/5.0 24, Jan 2025

Transparent and Helpful Service

Planet Home Lending made the whole loan process transparent and simple to understand. The team was helpful and always there when I needed them. I am satisfied with the final terms of the loan, even though the approval took longer than anticipated.


img 4/5.0 24, Jan 2025

Professional and Efficient

The process with Planet Home Lending was efficient and easy to navigate. The team was professional, and they answered all my questions. There were some delays, but the overall service was great, and I?m happy with the terms of my mortgage.


img 4/5.0 24, Jan 2025

Great Loan Experience

Planet Home Lending is great, as far as the experience with the company goes. The staff were professional and kind enough to let me know every step of the loan process. Approval took a bit longer than I had hoped, but the team was always great about keeping me posted, and I'm good with the service.


img 4/5.0 24, Jan 2025

Satisfied with the Process

I was happy with the service I received from Planet Home Lending. The process was very clear and straightforward, and the team answered all my questions. The approval process took a bit longer than I expected, but the team kept me updated, and I was happy with the final rate.


img 2/5.0 24, Jan 2025

Slow Process with Limited Communication

The process was slower than anticipated at Planet Home Lending. The communication was very poor, and I had to chase them quite a few times to get any information. Loan approval took way too long and did not enjoy the lack of transparency. While the team was courteous, it was frustrating how long it was taking, and I expected to be treated much better in terms of efficiency.


img 2/5.0 24, Jan 2025

Unclear Terms and Delays

I was very disappointed with the experience I had with Planet Home Lending. The loan terms were vague, and I needed to request them several times. It also took a lot longer than I would have wanted to close. While I finally obtained the loan, the delay and vagueness were very frustrating.


img 2/5.0 24, Jan 2025

Very frustrating with the closing delayed

Planet Home Lending did not meet my expectations. The loan closing took much longer than expected, and I felt that I was always running after the team to know what was going on. Customer service was courteous, but delays and lack of communication were huge disappointments. I expected it to be much smoother.


img 1/5.0 24, Jan 2025

Poor Customer Service

I was not impressed by the service with Planet Home Lending. They were uncooperative on their customer support end, and my loan officer hardly responded. They took an awfully long time to finalize the approval, leaving me utterly frustrated and unattended throughout. So, next time, I'm going to try a different lender.


img 1/5.0 24, Jan 2025

Inordinately Lengthy Approval Procedure

My experience with Planet Home Lending was not good. The approval process took too long, and the loan officer did not give me updates on time. I had to keep following up for information, and the process was much more stressful than it should have been. I will not be using them again.


img 2/5.0 24, Jan 2025

Lack of Transparency

The whole process was too complicated and not very transparent. Planet Home Lending failed to clarify all terms, and some details about the loan were left in the dark. The closing had to be waited weeks for, and there wasn't any proactive communication. I would not recommend them.


img 2/5.0 24, Jan 2025

Overpromised and Under-Delivered

Planet Home Lending promised a quick and simple process, but it was anything but. The loan took longer than expected, and I had to deal with frequent delays. I wasn?t impressed with the lack of follow-up, and the interest rate ended up being higher than I initially expected. Not a great experience.


img 2/5.0 24, Jan 2025

Poor Follow-Up and Communication

I was not satisfied with the service provided by Planet Home Lending. After applying, I did not hear from them for days, and when I did, it was vague communication. My loan was approved multiple times, and I was always left wondering what was going on. I thought they should have done better service for the rate they were offering.


img 1/5.0 24, Jan 2025

Disappointing Experience

Planet Home Lending was not what I expected. Approval time was too long, and communication was non-existent during this process. I chased updates several times throughout the process. In the end, I was not satisfied with the service or the whole experience. I will not refer to them to anybody.


img 1/5.0 24, Jan 2025

Unclear Process and Delays

I had a bad experience with Planet Home Lending. The procedure was not that clear, and I had to ask for the clarification of almost everything. I had to ask for updates almost every day as there were very frequent delays in the process. The whole procedure of loan approval was more tiring than it should have been, and I will not consider them again.


img 2/5.0 24, Jan 2025

Too Many Delays

I was disappointed with my experience at Planet Home Lending. The process was marred by delays, and I would often have to chase updates. The loan terms were not clearly explained, and I felt like I wasn't getting enough information. I would advise people to find another lender to avoid all the stress that comes with the process.


img 2/5.0 24, Jan 2025

Lack of Communication and Delays

The service at Planet Home Lending was disappointing. I had to follow up multiple times to get any information. The loan approval took far longer than expected, and the communication from their team was poor. I was frustrated with the entire process and do not plan to work with them again.


img 1/5.0 24, Jan 2025

Terrible Experience with Planet Home Lending

Planet Home Lending has caused undue stress with their extremely slow approval and lack of clear communication. Conflicting information throughout the process led to a time frame much larger than what they initially stated as the closing for the loan. I would definitely not choose to use them in the future; I will definitely look elsewhere.


img 2/5.0 24, Jan 2025

Deceptive Information

I was disappointed in my experience with Planet Home Lending. The loan terms that were initially given to me did not match what was finalized, and the whole process took much longer than expected. Lack of follow-up and misleading information made the experience frustrating, and I would not recommend them to others.


img 1/5.0 24, Jan 2025

Unacceptable Delays

Horrible experience with this company, Planet Home Lending. It took too long to get approved as well. There was really no communication at all from the team, which made me feel totally neglected. I was not satisfied at all with the service. Definitely, I will not recommend such a lender for others based on my personal experience.


img 1/5.0 24, Jan 2025

Very frustrating. The process was very slow.

My experience with Planet Home Lending was frustrating and much slower than I expected. The loan officer didn't keep me updated, and the approval process dragged on for weeks. I was constantly left wondering what was going on, and I eventually decided to go with a different lender.


img 2/5.0 24, Jan 2025

Slow and Unclear Process

Planet Home Lending was disappointing. The process was slow and not very transparent. I had trouble understanding the loan terms, and the team didn't provide adequate answers to my questions. The delays were frustrating, and I ended up feeling stressed throughout the entire process.


img 2/5.0 24, Jan 2025

Delayed and Confusing

Planet Home Lending was terrible in processing time. The correspondence was confusing so that I actually had to demand updates several times, and sometimes I did not get clear-cut answers. At times, there were frustratingly long delays as well. Overall, not a very streamlined experience.


img 1/5.0 24, Jan 2025

Really Disappointing Experience with Loan End

I had a disappointing experience with Planet Home Lending. The loan took forever to be approved, and the staff was not very responsive. I found myself constantly following up for information and was left frustrated. I wouldn?t recommend their services to anyone based on my experience.


img 2/5.0 24, Jan 2025

Slow and Unprofessional

The loan approval process with Planet Home Lending was much slower than I had anticipated. The team was not very communicative, and I had to constantly follow up for updates. This made the whole experience stressful and frustrating, and I would not recommend them.


img 2/5.0 24, Jan 2025

Long Process with No Updates

My experience with Planet Home Lending was frustrating. Took much longer than they said it would to get approved, and when they said they were going to update me, I got minimal details. Had to call them over and over to get anything done. Didn't need those kinds of delays, so the next time, I would look elsewhere.


img 1/5.0 24, Jan 2025

Poor Communication and Delays

Planet Home Lending was extremely slow, and communication was not great. I was left in the dark for most of the process. I had to contact them several times just to get a response. The loan took longer than it should have. I would not recommend them.


img 2/5.0 24, Jan 2025

Too Many Delays

I had high hopes for Planet Home Lending, but my experience was disappointing. There were too many delays in the approval process, and I wasn?t kept in the loop. I was hoping for better service and quicker action, but this experience left me dissatisfied.


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