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MoneyGram International

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img 4/5.0 07, Nov 2024

A Lifesaver for Urgent Transfers

My daughter, traveling, needed emergency funds, and with MoneyGram's quick service, she got the money in hours. It's a peace-of-mind service one couldn't put a price tag on.

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Unforeseen Account Closures

My account suddenly got closed without a clear explanation, which disrupted my activity of sending money. Lack of communication and transparency is inadmissible.

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Perfect for International Students

Being an international student, MoneyGram has been perfect for receiving funds from back home. It's quick, easy, and very reliable.

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Inconsistent Exchange Rates

I have found MoneyGram exchange rates inconsistent. Sometimes competitive, at other times not very good as compared to others.

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Safe and Sound Transactions

I can feel safe and confident in using MoneyGram while sending money overseas because it offers high security and speed in transaction execution. With their help, every procedure goes smoothly and without problems.

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Comprehensive Service with Global Reach

An impressive feature of MoneyGram's service is its reach-out ability to almost any nook and cranny of the world. In a nutshell, this service is comprehensive, safe, and easy to use, which is what people like me need when we have to make cross-border money transfers quite frequently.

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Poor Handling of Customer Queries

Poor customer service from MoneyGram. The queries were not dealt with on time, and there was dissatisfaction with my issues, which frustrated me.

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Surprising ID Verification

The most surprising thing was that MoneyGram needed ID verification, yet they didn't say so upfront. Because it wasn't transparent, it is suspicious and just added a completely useless layer of complication to the whole transaction process.

img 4/5.0 19, Sep 2024

Consistent and Reliable

I have used MoneyGram for years now. It has also proved quite dependable. The money reaches my family fast, and that's all that matters.

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Reliable During Emergencies

MoneyGram's service was reliable and quick during a family emergency abroad. The money is transferred in minutes, and their customer support is accommodating and empathetic, which makes the tough time a little easier.

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User-Friendly App

The MoneyGram app is pretty easy to use, sends on-the-go cash, and the transaction fees are relatively low as compared to the rest.

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Insufficient Privacy Protection

I'm concerned about how MoneyGram is handling personal information. The protection of privacy doesn't seem at all satisfactory, which is very dubious because such information must be sensitive.

img 5/5.0 07, Aug 2024

Excellent to Send Money Overseas to My Family Members

MoneyGram is ideal for those with a family abroad. Money was transferred fast, with reasonable fees, and the process was very easy. It feels great to know that with the service, I can reliably take care of my family.

img 4/5.0 21, Jul 2024

Great for Emergencies

When I needed to send emergency money to my brother overseas, MoneyGram saved my life. Quick service and good exchange rate.

img 4/5.0 08, Jul 2024

Great Exchange Rates

MoneyGram has great exchange rates compared to other money transfer services. It saves me a lot of money in the long run.

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Speed of Transaction

With MoneyGram, the speed of transactions is great. My family almost instantly receives it, which at times of emergencies becomes pretty vital.

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Reliable Money Transfer Service

MoneyGram offers a quite decent service. I operate it once every month to look after my parents abroad, and it has always been quite smooth.

img 2/5.0 30, May 2024

Incomprehensible User Interface

The MoneyGram website is confusing for a new user to navigate. It takes a long, painful time to finally understand where everything is located, which can be frustrating.

img 5/5.0 25, May 2024

All-in-One Money Transfer Solution

MoneyGram provides very competitive exchange rates. Besides, the money reaches safely and on time. The mobile app has made it so easier for me to manage my transactions, as it sends notifications for every step. It gives a sense of satisfaction, knowing that your money is being treated properly.

img 5/5.0 17, May 2024

Excellent for Business and Personal Use

MoneyGram has been a great tool for use in business and personal areas. I have done several transactions without problems, and the service sees to it that money will reach the proper destination safely and on time. Their vast network connects even the most isolated places so it is accessible to all.

img 4/5.0 12, May 2024

No Hidden Fees

Appreciate that MoneyGram doesn't try to hide fees. It's all as clear as day, which is also the reason I keep coming back to them.

img 5/5.0 07, May 2024

Highly Recommended for Overseas Workers

Working abroad can be pungent, especially when you have to support family back home. MoneyGram's reliable service and low fees make it easier. I have recommended it to all my coworkers.

img 4/5.0 01, May 2024

Reliable for Business Transactions

Using MoneyGram for our business payments has brought so much efficiency into our activities. Their consistent service ensures that vendors get their money in time to help us keep good business relationships.

img 5/5.0 15, Apr 2024

Dependable for Frequent Transfers

Having to send money across borders regularly, MoneyGram seems to be the most reliable way. Consistently good service.

img 5/5.0 14, Apr 2024

Stress Less Money Transfer

MoneyGram has taken the headache off my head whenever I am sending money abroad. Processes are smooth, the fees are clear, and customer service was always understanding and patient to ensure each transaction flowed through smoothly and without stress.

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Reliable and Fast

I send money through MoneyGram every month to my family in India. The money reaches them within no time and without any glitches.

img 5/5.0 16, Feb 2024

Reliable and Fast

MoneyGram is my one-stop for international money transfers. For three years, the transactions were quick, and for any problem I faced, their customer service sorted it out in no time.

img 4/5.0 04, Feb 2024

Great Service for Frequent Users

As one who supports a family abroad, the service of MoneyGram has become a necessity. The rewards being given to a frequent user are great, which reduces transaction fees by a great margin. Customer service is always ready and makes every transaction smooth.

img 5/5.0 02, Jan 2024

Quick and Efficient

MoneyGram made sending money abroad a cakewalk. Their process is so simplified, and my family receives funds in minutes. Highly recommended for urgent transfers!

img 5/5.0 31, Dec 2023

Best for International Students

As an international student, managing finance abroad is a challenge. MoneyGram has made it so easy for my parents to send me money in the fastest, safest way, and at an affordable fee.

img 5/5.0 19, Nov 2023

Best for Regular Transfers

MoneyGram is my number one choice when it comes to frequent money transfers. They provide loyalty discounts hence cost-effective for habitual users like myself. Transparency in their flow of service is incomparable.

img 4/5.0 14, Nov 2023

Effortless and Secure

I often use MoneyGram for transactions in other countries. It is secure because there are a lot of checks in line to make it safe, and customer service is always ready to help out with information and concerns.

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Consistent and Reliable Service

MoneyGram has offered a consistent and reliable service for years. It's my go-to for sending money internationally.

img 5/5.0 25, Oct 2023

Easy to use and safe.

MoneyGram is a secure and easy medium for all money transfer needs. The pledge to safety and customer satisfaction is reflected with every transaction, which means I am at ease whenever I avail of their services.

img 4/5.0 14, Oct 2023

Reliable and Convenient

MoneyGram has been pretty reliable and smooth when it comes to money transfers internationally. I use it every month, and I don't have any problems so far.

img 2/5.0 13, Oct 2023

Technical Glitches in the App

The MoneyGram app sometimes contains technical glitches, making its use not possible. This has been inconvenient in situations where I had to send urgent money.

img 5/5.0 07, Oct 2023

Smooth Experience Every Time

I have sent money through MoneyGram to numerous different countries, and each transaction was perfect. It's fast and easy, and the fees are crystal clear.

img 2/5.0 11, Sep 2023

Delayed Transaction

Generally, the service is reliable; however, I had to experience a very big delay with my last transaction that was needed urgently. It gave me lots of stress and lots of inconveniences; therefore, faster processing times are required.

img 4/5.0 09, Sep 2023

Fast and Safe

MoneyGram is quick and safe. I have used them for every one of my international transactions and even recommended them to all my friends.

img 4/5.0 03, Sep 2023

Best in Customer Support

MoneyGram's customer support is second to none. They go out of their way to make sure all questions are answered and all problems are resolved as fast as possible. This proactive approach makes them stand among the leaders within the money transfer industry.

img 4/5.0 29, Aug 2023

A Lifeline for Expatriates

Being an expat, MoneyGram has been my lifeline and has helped me handle my finances across borders quite seamlessly. Reliability and speed of service have made international living a whole lot easier.

img 2/5.0 27, Aug 2023

High Fees Compared to Competitors

The fees that MoneyGram charges are higher compared to some of their competitors. This is the major drawback for one who makes regular transfers across the globe.

img 1/5.0 05, Jul 2023

Complicated Refund Process

Refunding from MoneyGram was cumbersome and time-consuming. I had to make multiple calls to their customer service representatives which were not very helpful either.

img 5/5.0 11, Jun 2023

Nice Customer Support

MoneyGram gives the best customer service. Always ready for help and processing each transaction without a glitch.

img 5/5.0 07, Jun 2023

Excellent Performance in Money Transfers

MoneyGram offers a fantastic experience in sending your money abroad. Consistent; fantastic user experience. It seems they think of their customers.

img 5/5.0 01, Jun 2023

Trusted Service with Excellent Coverage

MoneyGram's extensive network has enabled me to send money to remote areas where my relatives reside. The service is invariably reliable, and the coverage is great.

img 5/5.0 31, May 2023

User-Friendly Interface

The user interface of MoneyGram is fairly easy and simple to navigate through. This makes sending money abroad at least a little less painful.

img 5/5.0 26, May 2023

Enabling Small Businesses

Being a small business owner, MoneyGram has enabled me to extend my operations to the international level with ease. Sending and receiving funds with them is so effortless that I can trade across borders with ease and grow my business.

img 5/5.0 20, May 2023

Customer Service Efficiency

Whenever I have questions, MoneyGram's service has been efficient and prompt. They make it way easier to handle transactions between countries.

img 4/5.0 26, Apr 2023

Simplified Process

MoneyGram has made sending money abroad so simple. The steps are straightforward, and they give detailed information concerning the transaction in process.

MoneyGram International

MoneyGram International, Inc. (NASDAQ: MGI) circles the globe as a leading digital peer-to-peer payments company and innovates fintech technology to connect the world's consumers to their friends and loved ones. MoneyGram is committed to customer satisfaction through a mission-driven strategy energized by financial innovation. During the past five years, the company touched over 150 million people with an innovative platform that is modern, mobile, and API-driven. MoneyGram also partners with several global leading companies to enhance service delivery with its digital direct-to-consumer, expansive retail networks, and business finance solutions. The company also remains one of the leading platforms in cross-border payment systems and blockchain-based financial settlements.

Address
1-800-MoneyGram
2828 N Harwood
75201
Dallas
United States

Website
moneygram.com

Email
customerservice@moneygram.com

Telephone

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