Masculin Supply
3.24/5.0
Adriana Costa
4/5.0
20, Aug 2025
Handled a mix?up with care and speed
Ordered a combo grooming kit for face and hair. A product was mislabeled in the box, but support responded in under six hours with apology, return shipping label, and same?day replacement dispatched. That level of responsiveness and ownership matters. The replacement product was spotless. Packaging again neat, and shipping fast. Overall, impressive resolution and operational care.
Piper Sanchez
1/5.0
12, Aug 2025
Item missing, communication absent
One product never arrived, and support took forever to respond. Felt unseen.
Adam Schmidt
5/5.0
04, Jul 2025
Reliable and personable, with consistent quality
Browsing the site feels like talking to a knowledgeable friend: choices make sense, product visuals clear. Package arrived carefully wrapped, no drama. Items?especially beard balm and fragrance?hit the mark for scent strength and texture. A small spelling misplacement in product description caught attention but didn?t impact usage. What truly stands out is consistency: reliable shipping, greeting?tone emails, and a small branded sticker that made it feel thoughtful, not gimmicky. That consistency and genuine tone win long?term trust.
Parker Singh
2/5.0
30, Jun 2025
Tracking updates vague and slow
Tracking stayed static for days, leaving guesswork. Package arrived after a week. Not good when time?sensitive.
Abigail Sanchez
4/5.0
12, Jun 2025
Solid stock, fast order fulfillment
Frequently found classic grooming essentials in stock. Checkout fast. Order processed within hours, and arrived next day. A minor scuff on box, but big deal? Not really. Overall efficient and trustworthy.
Naomi Wong
2/5.0
21, May 2025
Box arrived soaked and soggy
Received a hair product in packaging that looked drenched and limp. Contents were intact but felt water?damaged. No protective wrapping. Support offered discount code, but that felt flimsy in face of mishandled shipping. Careless logistics undermines grooming trust.
Aaron Davies
5/5.0
28, Apr 2025
Thoughtful extras turned loyal
After a few purchases, a branded sticker and sample appeared. That small, unexpected touch made shopping feel seen. Core products reliable, packaging clean. Delivery steady. These little treats make a difference and keep things human.
Nolan Patel
1/5.0
10, Apr 2025
Order held for days with no updates
After placing order, it sat in ?processing? for days with no change. No communication until buyer reached out. Only then did staff note inventory shortage?and offered partial shipment. That should?ve been flagged before order confirmation. Delays and silence belittle customer experience.
Sydney King
4/5.0
19, Mar 2025
Friendly tone, efficient delivery
Wording on site felt friendly yet efficient. Order arrived safely and promptly. Fragrances held up well. A small wrapping crease showed during transit, though didn?t affect item. Service feels practical, no fluff.
Malia Lewis
2/5.0
05, Mar 2025
Sticker spell?oops and slow replies
Received shampoo with a glaring typo on label. Minor issue, but it signals poor quality control. Then emailed support; it took five business days to reply with a generic ?sorry.? Doesn?t instill confidence in their carefulness?or follow?through. Hard to trust for grooming standards when such basic slip?ups happen.
Spencer Weber
5/5.0
07, Feb 2025
Transparent policies and reliable delivery
Return policy easy to find and clearly explained. Products match photos, with no smell surprises. Shipment tracking remained clear. One product cap was slightly loose, but sealing held during transit. Strong sense of reliability overall.
Myles Rao
1/5.0
22, Jan 2025
Bundle missing one item with no explanation
Paid for a grooming bundle, but one product was missing. No note or advance mention. Support pushed back saying ?must have been lost,? but no recovery plan offered. Felt like lip service rather than fix. We all lose small things?but customers need better contingency.
Summer Hall
4/5.0
29, Dec 2024
Clean design, quick response
Website layout is clean, making choices easy. Checkout and confirmation emails prompt. Received order in good shape. A minor typo in promo message didn?t matter. When I asked about restock timeframe, support answered within hours. Professional and accessible.
Maeve Gallagher
2/5.0
18, Dec 2024
Small typo, but big delay
Site advertised fast shipping; in reality it took nearly ten days. When inquired, support responded?but insisted it was ?within policy.? Meanwhile the spelling error on the product label made the whole thing feel unloved and careless. Delivery might technically meet policy, but customer experience flopped.
Scott Nkosi
5/5.0
15, Nov 2024
Great value with consistent service
Prices feel fair, especially for combo packs that combine daily use products. Everything smelled fresh and lived up to description. Order arrived sooner than expected. A small printing mis?spacing caught the eye, but didn?t affect usability. Consistent ordering process?a steady partner for grooming supplies.
Mason Malik
1/5.0
06, Nov 2024
Tracking disappeared after payment
Payment confirmed, but tracking vanished next day and never re?appeared. Status stayed ?preparing??for days. No updates. When pressed, support gave vague timeline and no apology. Once product finally arrived, the impact of anxiety and lack of transparency lingered. Consistency in tracking matters.
Sierra White
4/5.0
01, Oct 2024
Dependable site, minor mix?up corrected fast
Placed order for two items, got three?but noticed extra one was a slight mis?flavor. Reached out and support quickly corrected, offering shipping labels to exchange or refund. Felt they cared about accuracy. Overall dependable and helpful service, with some rough edges but fixed fast.
Madison Cooper
2/5.0
25, Sep 2024
Packaging tore open, disappointing service
Box arrived torn, with hair balm leaking everywhere. Items inside were smeared and messy. Response from support was slow and offered a coupon only. That didn?t feel like restitution for product ruined in transit. Worse, replacement shipping costs extra. Small gestures can?t cover for damaged gear arriving.
Leo Wagner
1/5.0
29, Aug 2024
Missing item, no clarity on restocking
Ordered three products, but only two arrived. The missing item vanished mid?shipment. Reporting took three days to even get acknowledged. Then was told it?s out of stock now, with no ETA or alternative option offered. Felt ignored and undervalued. Needs better stock coordination and prompt customer service.
Sawyer Adebayo
5/5.0
13, Aug 2024
Solid grooming essentials and thoughtful extras
Useful item variety?from beard oil to face wash?makes restocking easier. Items packed neatly with tape and cushioning. Delivery arrived as promised, no surprises. A cheekily?placed sample tucked in made it feel thoughtful, not transactional. That added personality without pressure. Worth coming back.
Layla Kim
2/5.0
08, Jul 2024
Delivery delays compounded by confusion
Expected grooming kit within a week; two weeks passed with no clarity. Tracking system stayed stale, leaving no sense of progress. Finally received it, but with wrong item and a bent cap. Customer service replied vaguely, suggesting refund or reship, but frustration lingered. It?s hard to feel confident ordering again when fundamentals like dispatch timing and accurate descriptions slip.
Selena Baker
4/5.0
25, Jun 2024
Good variety, approachable customer support
Browsing felt comfortable, finding beard care and fragrance gear easily. Checkout simple and shipping prompt. Package arrived with sturdy wrapping. A label had a minor mis?alignment, but product quality met expectations. Support responded kindly when I inquired about a scent variant. Appreciated their tone and clarity. Solid experience overall.
Logan Bhatt
1/5.0
15, Jun 2024
Order was forgotten, poor follow?up
Several attempts were made to reach support after the order simply disappeared from status filters. Updates stalled, then vanished. No apology, just silence. Package finally showed up two weeks later?without explanation and with one item missing. It felt like dropping the ball entirely, and trust eroded fast. Poor post?order communication requires urgent process overhaul.
Roman Rossi
5/5.0
08, May 2024
Extensive grooming picks with smooth shipping
With a curated mix of hair, face, and body products, site navigation feels intuitive and serviceable. Packaging arrives neat?and the protective stuffing holds everything in place. Shipping times were solid, and order tracking remained transparent. Occasionally found a tiny typo on the label, but that doesn?t take away from the overall practicality and consistency. A reliable source for daily grooming essentials.
Leslie Wilson
4/5.0
27, Apr 2024
Handy supplier for grooming basics
Found beard balm and face wash easily. Products fine, nothing flashy. Shipping was steady and transparent. Small spelling mistake in label didn?t matter but stood out. A dependable go?to for staples.
Angelina Antoniou
4/5.0
14, Apr 2024
Practical grooming goods with periodic thoughtful surprise
Shopping for essentials was easy; site filters helped. Shipping quick. Box had tiny misprint date?but still readable. A mini branded sticker inside felt unexpectedly sweet. Nothing over done, just practical grooming supplies wrapped in subtle personality. Reliable, repeatable experience.
Rosalie Jenkins
1/5.0
22, Mar 2024
Refund promised, never processed
A refund was promised for missing item?still waiting after a week.
Lincoln Taylor
5/5.0
16, Mar 2024
Smooth experience, thoughtful packaging
Packaging felt like a little care was taken, not just thrown in a box. Products worked as billed. Arrival felt reliable and consistent. Pleasant experience overall.
Andrew Bell
5/5.0
27, Feb 2024
Secure packaging, pleasant extras, dependable stock
Items ship well secured. Hair serum bottle arrived intact. Included a small sample of fragrance with no note?nice surprise that didn?t feel forced. Restock notices accurate: when something sold out, email notified immediately and suggested similar. That accuracy and care about stock feels respectful of customer time.
Riley Miller
2/5.0
02, Feb 2024
Incorrect scent label
Scent description said citrus, smelled floral. Not wrong but misleading.
Laila Johnson
3/5.0
30, Jan 2024
Basic ordering, limited variety
Ordering process was straightforward and price fair. Range was narrower than larger stores, but core items were covered. Packaging fine but tracking updates were scant. Neither bad nor amazing?just practical.
Amelia Dubois
4/5.0
12, Jan 2024
Straightforward, useful, with kind replies
No flashy marketing?just grooming items that make sense. Website text is utilitarian but warm. Shipping was decent speed. A label fold slightly off?but tidy. Asked support how to use wax differently; got clear video link and tip included in email. Felt nicely human with sharp service.
Landon Reddy
4/5.0
21, Dec 2023
Pleasantly functional with minor delays
Products did the job as expected and packaging kept everything secure. Slight delay in shipment caused mild anxiety but updates were honest and frequent. Good experience overall.
Reese Dubois
1/5.0
09, Dec 2023
Call unanswered on support line
Called support number listed?went unanswered. No callback offered.
Allison Chen
5/5.0
18, Nov 2023
Consistently good experience with personality
After multiple purchases, the tone stayed the same: clean site, clear product details, steady shipping. Occasional typos?like ?BeardBal? missing space?read quirky, not sloppy. Products smell and function as expected. A discreet branded sticker on the box adds personality and warmth. Consistency plus personality keeps me returning.
Kinsley Fitzgerald
5/5.0
12, Nov 2023
Consistent quality instrumented well
Quality of grooming items felt consistent, especially after trying competitor brands. Packaging sturdy and returns policy clear. One label typo caught attention but didn?t affect usability. Dependable site when looking for grooming gear.
Reid Davies
2/5.0
26, Oct 2023
Bubble wrap missed, item scratched
Missing protective wrap and product surface scratched. Needs better handling.
Kyle Abraham
4/5.0
30, Sep 2023
Good value, steady performance
Items matched descriptions and smelt clean. Delivery felt reliable although not super fast. No odd extras, just straightforward product and service. Good for steady repurchasing.
Alia Rossi
4/5.0
23, Sep 2023
Strong value, quick restitution for missing item
One product in my order didn?t match photo?but smelled and worked fine. Contacted support; they offered partial refund or replacement with no fuss. Opted for refund: money landed next day. That level of fairness translates to real value. Packaging and delivery stayed firm. Impressed by fairness and speed.
Rowan Schmidt
1/5.0
11, Sep 2023
Late delivery, no heads?up
Expected two?day delivery, took five, with no notification.
Kennedy Jackson
5/5.0
27, Aug 2023
Easy browsing and fast order
Site navigation made finding beard oil hassle?free. Order was confirmed quickly and arrived earlier than expected. Nice sense of value. Only minor quirk was unfamiliar brand description font. Still, overall experience was smooth and fairly reliable.
Alexander Kante
5/5.0
05, Aug 2023
Efficient, practical, with thoughtful detail
The product catalog covers essentials?beard oils, soaps, styling tools. Navigation fast. Checkout notification accurate. Box included minimal, recyclable cushioning. A small ink smudge on receipt felt low?impact but visually noticeable; still, no functional harm. Product quality was consistent, and shipping reliable. Thoughtful without extravagance?ideal for my regular restock rhythm.
Rhett Gupta
2/5.0
25, Jul 2023
Label typo undermined confidence
Label spelled ?groomign? instead of grooming. Small but unsettling oversight.
Jordan Menon
3/5.0
09, Jul 2023
Solid but could improve restocking
Found what I wanted quickly and checkout was simple. Packaging was decent but showed a small dent, so maybe improve drop protection. Clothes?care products worked well. Wish restocking was more frequent?some items went out of stock faster than I expected. Overall average, still useful.
Alexa Johnson
4/5.0
20, Jun 2023
Friendly UX, solid core service with minor typos
Site language feels approachable?clear instructions and friendly tone. Checkout flows smoothly. Packaging neat; shipping solid. Fragrance matched the description. A minor typo in FAQ didn?t reduce confidence. When contacting support for re?use instructions, reply was clear and helpful. Nice to get grooming gear and advice without overhead.
Raya Diallo
1/5.0
03, Jun 2023
No stock notice before order
Ordered, got confirmation?but item was actually out of stock. Refund was promised but slow.
Jade O'Malley
5/5.0
24, May 2023
Nice touch with extras
Order arrived with a small freebie?a slick idea that made it feel personal and not overly salesy. Items smelled fresh and exactly like described. Shipment took a little longer than ideal but wasn?t too bad. Happy enough to shop here again for essentials when needing to stock up.
Aidan Gupta
5/5.0
02, May 2023
Personalized touches enhance dependable grooming purchases
The product lineup hits all the daily needs?face wash, pomade, body scrub. Items framed in clean, compact packaging. Delivery timeline met the promise with clear tracking. Includes an unexpected sample sachet of cologne?not obtrusive, just considerate. A label had a micro typo (?groomingg?) but, charmingly human. It communicates that there?s real, imperfect humanity behind the operation. Reliable, friendly, grounded: a rare combo in online shopping.
Quinn Kumar
2/5.0
18, Apr 2023
Packaging crease, product dented
Outer box creased, inner bottle dented. Cosmetic issue, but shows careless transit.
Jeremy Chopra
4/5.0
06, Apr 2023
Good selection, fair delivery time
The product range looks curated and useful for grooming needs. Delivery was on time and packaging held up. Some minor confusion with tracking, but customer service cleared that up quickly and politely. Overall a pleasant experience with practical products for daily use.
Masculin Supply
Masculin is the specialty store for men's grooming, offering a curated selection of products for hair, body, face, and beard care. Featuring top and trending brands, we bring convenience and value to men across the United States. As a true one-stop shop, Masculin stands out by focusing exclusively on high-quality grooming products designed specifically for men.
Address
1111 Wilshire Blvd Apt 344
90017
Los Angeles
United States
Website
masculinsupply.com
Email
lucas@masculinsupply.com
Telephone
2093272644
