Puffy
3.54/5.0
Sarah Bailey
4/5.0
16, Aug 2025
Comfortable and Cool
Puffy does a great job at staying cool throughout the night. I?m usually a hot sleeper, so this was a big selling point for me. The surface feels soft but doesn?t sag, and the memory foam adjusts nicely to your body shape. I used to wake up with back stiffness, but that?s gone now. My wife says she loves how it supports her hips and shoulders when she sleeps on her side. We had one minor issue with delivery being a day late, but customer service was easy to reach and kept us updated. I think the mattress is a good balance between plushness and support. After a few months, it still feels like new, with no noticeable sinking. It?s been a solid upgrade for both of us. If you?re looking for a mattress that combines softness with good cooling, Puffy is worth checking out. We?re both sleeping better.
Joshua Cook
5/5.0
07, Aug 2025
Finally Sleeping Through the Night
Before Puffy, I rarely made it through the night without waking up. I thought that was just normal for me. Since switching to Puffy, I sleep deeper and longer. The mattress has a plush top layer that feels soft without being overly squishy. It?s breathable and doesn't trap heat like my old memory foam did. Setup was easy, and there was no strong smell out of the box. It took a couple nights to adjust, but now I couldn?t imagine going back to my old bed. My neck and back pain has lessened a lot, and even my posture seems better when I wake up. I also really appreciate the quietness?no creaking or springy noise. I hesitated because of the price, but honestly, this feels like a long-term investment in good sleep. Glad I gave Puffy a try. Sleep has definitely improved.
Hannah Murphy
5/5.0
29, Jul 2025
Comfort Beyond Expectations
Puffy has made bedtime something I actually look forward to. I wasn?t expecting it to feel this good, especially since it looked pretty basic when it arrived in a box. But from the first night, it was a clear upgrade from my old spring mattress. It conforms nicely without making you feel stuck, and the cooling technology really does keep the surface cool. I?ve always struggled with overheating while sleeping, but this mattress solved that problem. There?s almost no motion transfer, so sharing the bed isn?t an issue anymore. It feels soft and comforting while still giving your body the support it needs. Even after several months of use, it hasn?t lost its shape or firmness. Also, the cover is easy to clean and still looks new. If you?re looking for something that offers great pressure relief and temperature control, Puffy is worth checking out. Really exceeded my expectations.
Christopher Flores
4/5.0
20, Jul 2025
Puffy Has Some Real Perks
My experience with Puffy has been mostly great. The ordering process was simple, and the mattress arrived well-packed. It unboxed easily and was ready to sleep on by the end of the day. What stood out first was the softness?almost like sleeping on a cloud. But over time, I realized it also has good support underneath. I sleep on both my back and side, and it works well for both positions. My partner also commented that his snoring has gone down since we started using it, probably because of the better sleep alignment. We?ve been using it for about three months now, and while it?s been mostly positive, I do notice that the edges are a bit soft when sitting on the sides. Not a deal-breaker, but something to consider. Aside from that, the mattress has held up well and really improved our sleep quality. I?d likely buy again.
Kayla Edwards
5/5.0
11, Jul 2025
Took a Chance and It Paid Off
Honestly, I was skeptical about buying a mattress online without trying it first. I had so many questions?would it be too soft, would it sag, would I regret it? But Puffy came through. It arrived rolled up and expanded within a few hours. The off-gassing smell was minimal and disappeared by the next day. The sleep experience has been better than expected. It?s soft and plush, but doesn?t make you sink too deep. I?ve noticed fewer aches and better sleep overall. Also, it doesn?t retain heat like my previous memory foam mattress. I used to wake up sweaty, but that hasn?t happened with Puffy. The cooling layer must be working well. One thing I appreciate is how it supports the lower back without being too firm. I'm glad I trusted the reviews and went for it. Puffy turned out to be a really solid choice for both comfort and support.
Kaitlyn Price
4/5.0
02, Jul 2025
Great Mattress for Light Sleepers
Being a light sleeper, I was on the lookout for a mattress that reduced movement and was super comfortable. Puffy came up during my research and after reading a bunch of reviews, I finally ordered it. The delivery was quicker than expected and setting it up was easy. What surprised me most was how well it absorbs movement. My partner tends to shift around a lot in his sleep, and I used to wake up constantly. Now, it?s hardly noticeable. The mattress has this cloud-like feel, but it still supports the back nicely. I wouldn?t say it?s the most firm mattress out there, but that?s not what I wanted anyway. There was a slight smell when unboxing, but it went away quickly. Overall, I?m pretty happy. The price is a bit high, but for the improvement in sleep quality, it?s been worth it. I'd suggest it to anyone who?s sensitive to movement.
Julian Foster
5/5.0
21, Jun 2025
A Sleep Upgrade I Didn?t Know I Needed
Switching to Puffy was one of those decisions that felt small at the time but made a big difference. I used to wake up multiple times a night, never really feeling rested. After getting this mattress, that completely changed. It?s soft enough to feel cozy but also gives a surprising amount of support where it matters?especially my back and hips. I also noticed I don?t overheat anymore, which was an issue with my previous memory foam bed. The motion isolation is incredible. My partner can toss and turn, and I barely notice. Shipping was smooth and the mattress expanded quickly without that strong chemical smell. It?s now been over four months, and I honestly look forward to going to bed. Puffy has helped improve my sleep routine and energy levels throughout the day. This wasn?t just a new mattress?it was a total lifestyle boost.
Julia Kelly
5/5.0
12, Jun 2025
Woke Up Feeling Brand New
For the first time in a long time, I wake up without any stiffness or tension. Puffy really does cradle you just right. Even though it?s an all-foam mattress, it doesn?t trap heat. It?s breathable and keeps cool during summer nights. Delivery was smooth, and it was easy to set up. I?d absolutely buy again if I ever need another bed.
Joshua Bell
5/5.0
03, Jun 2025
Loving the Comfort
After a few weeks with Puffy, I can confidently say it was a good investment. It?s super comfy and molds to your shape in a way that feels natural. My lower back pain has improved, and I wake up feeling more rested. Also really appreciate how quiet it is?no creaking or noise when turning. Definitely a step up from my old innerspring.
Joseph Russell
4/5.0
25, May 2025
Soft but Supportive
Puffy walks the line between soft and supportive really well. I sleep mostly on my stomach, and I was worried it?d be too cushy?but it actually keeps my hips aligned better than expected. No overheating issues either. The only downside is that the edges aren?t very firm, but for sleeping, it?s been great so far.
Jordan Long
5/5.0
16, May 2025
A Great Match for Me
Took a gamble ordering a mattress online, but Puffy turned out to be just what I needed. Soft, breathable, and it really molds to your shape without making you feel stuck. I used to wake up with back pain all the time, but that?s gone now. It?s cozy without being too plush. Definitely helped my sleep quality a lot.
Jolie Ward
4/5.0
07, May 2025
Nice Upgrade from Old Mattress
Our old mattress was way overdue for a replacement, and Puffy was a serious upgrade. Much better support and way less motion transfer. I don?t wake up when my husband moves anymore. Only thing I?d change is the height?it sits a little higher than expected. But honestly, the comfort outweighs that small issue. We?re both sleeping better now.
John Richardson
5/5.0
26, Apr 2025
Great Mix of Soft and Firm
What I love about Puffy is how it balances comfort with support. It's soft when you lay down, but you don?t sink in too much. My hips and shoulders feel cushioned without being misaligned. Been using it for over three months, and no issues so far. Even after long nights, I wake up feeling rested. Worth every penny for me.
Jessica Howard
5/5.0
17, Apr 2025
Best Sleep in Years
Didn?t realize how poorly I was sleeping until I switched to Puffy. The first night on this mattress was a game changer?no tossing, no waking up sore. It conforms to my body and still gives enough pushback to keep me supported. Great for both back and side sleeping. Setup was hassle-free. Really glad I gave this brand a shot.
Jeremy Rivera
4/5.0
08, Apr 2025
Solid Mattress with a Few Flaws
The overall experience with Puffy has been positive. The mattress is soft yet supportive, especially good for side sleepers. However, it does tend to sag slightly when sitting near the edge. That aside, I?ve been sleeping better, and backaches have reduced significantly. The setup was easy, and it expanded fast without any strong smell. Customer service was also helpful when I had a minor issue with the delivery box.
Jennifer Cooper
5/5.0
28, Mar 2025
Ideal for Couples
My partner and I have very different sleeping habits, but Puffy somehow works for both of us. It absorbs motion incredibly well, so no more waking up from tossing and turning. It feels soft when you lie down, but supports the lower back really well. Also, it doesn't overheat like some memory foams do. We?ve both been sleeping deeper and waking up more refreshed.
Jeffrey Cox
4/5.0
19, Mar 2025
Comfortable But Took Time
At first, I wasn?t sure about Puffy?it felt softer than I thought it would. But after a week or so, my body adjusted, and it started feeling really good. I sleep through the night more consistently now. No more waking up sore. The mattress stays cool and doesn't trap heat like others I?ve tried. It?s a bit pricey, but the sleep quality improvement has made it worth it.
Jayden Nelson
5/5.0
10, Mar 2025
Surprisingly Supportive
The Puffy mattress is softer than what I usually go for, but it still gives great support. I sleep mostly on my back, and this is the first mattress that doesn?t make me wake up stiff or sore. It hugs your body just enough without being too squishy. Shipping was easy, and the unboxing process was actually kind of fun. Great mattress for comfort and balance.
Jason Perez
4/5.0
27, Feb 2025
Worth the Wait
It took me a while to decide, but Puffy turned out to be a great choice. The mattress feels premium and super comfortable. It molds nicely to your shape without making you overheat. I did notice a bit of softness in the center after a few weeks, but nothing major. It's been a few months, and I?m still sleeping better than I have in years. It?s not perfect, but I?d say it?s pretty close.
Jasmine Garcia
5/5.0
18, Feb 2025
Best Mattress I've Owned
I've gone through three mattresses in the past five years, and Puffy is by far the most comfortable. It gives great pressure relief and cradles your body without making you feel stuck. I sleep better now and don?t wake up tossing and turning. It?s also very quiet, which is a nice bonus. The quality feels solid and durable. Hoping it holds up well over time, but so far, I?m impressed with the value.
James Cook
4/5.0
09, Feb 2025
Really Good for Side Sleepers
Puffy turned out to be better than I expected. I sleep mostly on my side and usually wake up with shoulder pain, but that?s gone now. The mattress feels soft but supportive at the same time. Delivery was fast and the mattress expanded quickly. There was a bit of off-gassing at first, but it went away in a day. Overall, very happy with the comfort level so far. I just wish the edge support was a little stronger.
Jade Roberts
5/5.0
31, Jan 2025
Sleep Has Improved So Much
After switching to Puffy, I noticed a huge change in how I sleep. The mattress contours really well to my body, especially around the shoulders and hips. I don?t wake up feeling stiff anymore. It?s quiet, supportive, and doesn?t bounce like spring mattresses. Setup was simple, and there was no strong smell. It?s also great at keeping motion isolated?my partner moves around a lot, and I barely feel it now. Definitely enjoying more restful nights.
Jackson Rodriguez
3/5.0
20, Jan 2025
Slight Odor and Too Soft
There was a noticeable smell when it first arrived. It faded eventually, but the softness also turned into sagging after a couple of weeks. It was okay for a bit, but I started waking up stiff. The mattress might be fine for others, but I won?t be keeping it much longer.
Jack Morris
2/5.0
11, Jan 2025
Heat Retention Is an Issue
Puffy was comfortable the first night, but it sleeps too hot for me. I often woke up sweating even with the fan on. I didn?t expect that from a foam mattress marketed as cooling. I gave it some time, but the heat issue never improved. I ended up requesting a return.
Isabella King
3/5.0
02, Jan 2025
Just Didn?t Click for Me
The mattress is quiet and does a good job with motion control, but that?s where the positives end for me. I kept waking up stiff in my upper back. I liked the no-hassle delivery and return part, but the comfort wasn?t what I hoped for. Not the worst, but not for me.
Isaac Hall
2/5.0
22, Dec 2024
Not for Side Sleepers
As a side sleeper, I thought a soft mattress would work. But Puffy gave too much in the hip and shoulder areas. I kept waking up sore and out of alignment. The materials seem decent, but the feel didn?t support my sleep position well. I returned it before the trial ended.
Henry Allen
3/5.0
13, Dec 2024
High Hopes, Mediocre Results
Puffy came highly rated, so I expected something great. The mattress was average at best. Comfortable at first, but it didn?t help me sleep better. I still tossed and turned. It also runs a little warmer than I?d like. Not terrible, just didn?t match the hype I?d read online.
Hazel Hall
2/5.0
04, Dec 2024
Didn't Ease My Back Pain
I have lower back pain and thought Puffy might help. Unfortunately, it didn?t make a difference. Some nights, I even felt more stiff. The mattress is cozy but lacks spinal support. It?s too plush for someone with chronic back issues like me. I returned it after trying it for a month.
Delaney Toure
3/5.0
25, Nov 2024
Edges Collapse Too Easily
I liked the feel in the center, but the edges are weak. Every time I sit on the side, it gives in too much. That made it hard for me to get up easily. It sleeps quiet and soft, but not ideal if you need good edge support. A bit of a letdown overall.
Hayden Parker
2/5.0
16, Nov 2024
Not Great for Heavy Sleepers
Being a heavier person, I sank way too much into the mattress. It started feeling uneven after just a few weeks. It?s probably better suited for lighter frames. There were no major defects, but it didn?t support me comfortably. I appreciated the return policy though, which made things easier.
Harry Brown
3/5.0
07, Nov 2024
Too Soft for My Liking
Puffy is well made and quiet when turning, but I found it overly soft. I like to sleep on my side and back, and it just didn?t give me the support I wanted. Woke up with shoulder tension more than once. It might suit lighter folks better, but not ideal for my build.
Harper Lewis
2/5.0
27, Oct 2024
Looks Better Than It Feels
The mattress looks sleek and feels plush at first, but it didn?t give enough back support. After a few nights, I started waking up sore. It?s not firm enough for me. The return process was smooth, but I was hoping not to use it. Not the right fit despite all the positive buzz.
Hannah Young
3/5.0
18, Oct 2024
Quick Delivery, But Just Okay
Delivery was fast, and unboxing was easy, but the mattress itself wasn?t great. It didn?t offer the comfort I expected. I kept waking up feeling a bit stiff. Maybe it suits other sleep styles better, but it didn?t work for me. I ended up moving it to the guest room and trying a hybrid.
Grace Walker
2/5.0
09, Oct 2024
Soft But Not Supportive
Puffy is soft to the touch and comfortable at first, but it didn?t support my back properly. I gave it two weeks before the discomfort made it hard to sleep through the night. Customer service helped with the return, which was a plus, but I wish I?d chosen something firmer from the start.
Gianna Esposito
3/5.0
28, Sep 2024
Not for Combination Sleepers
I sleep in different positions, and Puffy didn?t adjust well. When I turned over, it felt like the mattress hugged too much, making it hard to move. It was fine for sleeping still, but not ideal if you toss and turn. Not terrible, but I didn?t feel fully rested in the mornings.
Gabriel Adebayo
2/5.0
19, Sep 2024
Didn?t Live Up to the Hype
I really wanted to love Puffy based on the reviews, but it just didn?t work. The foam is soft but lacks the kind of support I need. My lower back started hurting after about a week. It looks nice, and the unboxing was simple, but the actual sleeping experience was disappointing.
Gabriella Russo
3/5.0
10, Sep 2024
Good Service, So-So Product
Customer service was helpful and polite, which I appreciated. But the mattress itself wasn?t great for me. It felt too soft and lacked edge support. I kept sliding off when sitting near the edge. It might work for someone lighter, but I needed more structure and firmness than Puffy offers.
Finnian Singh
2/5.0
30, Aug 2024
Didn?t Help My Sleep
I bought Puffy hoping for better sleep quality, but it didn?t do much. The mattress was too soft and made my back feel worse. I stuck it out for a few weeks, but the discomfort never went away. I ended up returning it. Not terrible, but definitely not the right fit for me.
Fiona Goldberg
3/5.0
21, Aug 2024
Just Okay Overall
Puffy wasn?t terrible, but it wasn?t great either. It was softer than I thought, which made it less supportive for my back. I liked the easy delivery and setup, but comfort-wise, it fell short. I kept it for a while, but eventually gave it to a family member and switched to a firmer option.
Felix Sharma
2/5.0
12, Aug 2024
Sagged Sooner Than Expected
Within a month, Puffy started to feel uneven. The middle had a dip, and rotating didn?t help. I weigh under 150 pounds, so it was disappointing to see it wear so soon. I tried adjusting, but I eventually gave up. The return was handled, but I wouldn?t purchase again based on my experience.
Faith Green
3/5.0
01, Aug 2024
Not for Hot Sleepers
Puffy advertised cooling, but I still found it warm at night. It?s soft and pleasant when you lie down, but it holds heat more than expected. I also felt like it sank too much in the middle. It might be okay for some people, but it didn?t work well for me long-term.
Evelyn Hill
2/5.0
23, Jul 2024
Soft but Lacks Support
Puffy felt cozy at first, but it didn?t hold up over time. I started waking up with backaches after a couple of weeks. It?s just too soft for my needs, especially as a back sleeper. I expected more structure. Ended up returning it, which thankfully wasn?t too difficult, but the mattress didn?t meet expectations.
Eva Rodriguez
2/5.0
14, Jul 2024
Looked Better Than It Felt
Puffy has great marketing, and the website is really convincing. But the actual experience didn?t live up to the hype for me. The mattress feels really soft and inviting at first, but after about ten days, I started waking up with discomfort in my lower back. It just doesn?t have the structure I was hoping for. I?m around 180 lbs and sleep mostly on my stomach or side, and Puffy didn?t provide the lift I needed. I also noticed that the mattress trapped heat a bit more than my old hybrid. I reached out to customer service to ask about options, and while they replied, it took several days and a couple of follow-ups to get clear info on returns. Eventually, the return went through and I got my money back, but the entire process from request to refund was over 2 weeks. Not the worst mattress, but not for me.
Ethan Taylor
3/5.0
05, Jul 2024
Great for Some, Not for Me
There?s no denying that Puffy is well-made, and a lot of people seem to love it. But for me, it didn?t work. The foam is softer than expected and doesn?t offer much pushback. As a result, I would wake up feeling misaligned and stiff. My body tends to prefer a medium-firm to firm bed, and this didn?t meet that mark. I also found the motion isolation to be just okay. My partner?s movements would still wake me up occasionally. I gave it almost the full trial period before deciding to return it. The return process wasn?t bad, though I had to wait nearly a week for the mattress to be picked up. The refund came a few days after that. Overall, the experience was okay, but I wish Puffy offered more firmness levels. If you like soft and plush, you might love it. But for support, it fell short.
Eric Thomas
2/5.0
26, Jun 2024
Not a Fit for Back Sleepers
I sleep mostly on my back, and Puffy just didn?t provide the support I was looking for. The foam is soft and comfy initially, but after a couple of hours, I noticed a dip forming under my lumbar spine. That lack of firmness ended up giving me mild back pain, which I didn?t have before. I gave it a few weeks, hoping it was just my body adjusting, but the issue never went away. The mattress also holds a bit of heat, especially around the center. It didn?t cause night sweats, but it did feel warm and sticky sometimes. I ended up returning it within the trial window. The process was okay, though I had to follow up twice before getting a confirmation email. Not the worst experience, but not one I?d repeat. If you're a back sleeper who needs real spinal alignment, this might not be the best fit.
Emma Scott
1/5.0
15, Jun 2024
Not Supportive for Larger Builds
I weigh a bit more than average, and this mattress didn?t hold up well under me. It sank too much in the middle, which threw my spine out of alignment. I tried sleeping in different positions, but none felt comfortable. My partner, who weighs less, didn?t have as many problems, but it still wasn?t ideal. Also, the foam started to feel uneven within the first month. I rotated it regularly, but it didn?t make a difference. The edges also collapse too easily, so getting out of bed felt awkward. I contacted customer support to ask about firmer options, and they just recommended giving it more time. After another two weeks, nothing changed, so we returned it. The process wasn?t hard, but it took almost 10 days to get a refund. Puffy may work for lighter folks, but it just didn?t offer the durability or firmness I needed.
Emily Williams
3/5.0
06, Jun 2024
Cooling Claim Didn?t Hold
Puffy claims their mattress sleeps cool, but that wasn?t my experience. I found myself waking up warm on more than one occasion, especially during the summer months. The foam seemed to trap heat under my back and hips. Aside from that, the mattress feels okay?soft and cozy when you first lie down. But over time, it just didn?t support me well enough. I would sometimes wake up with lower back pain, especially after sleeping on my side. The trial period is nice to have, but I didn?t use it in time because I wanted to give it a fair shot. I?ve since moved the mattress into the guest room and bought a hybrid for myself. Puffy might work for some people, but if you run hot while sleeping, I?d be cautious. Cooling gel or not, the foam holds on to more heat than I expected.
Ella Martinez
2/5.0
28, May 2024
Not a Fan of the Feel
The mattress feels like sinking into memory foam without much support underneath. At first, I thought it would adapt to my body better over time, but it just continued to feel too soft. I?d wake up with soreness in my lower back, and my sleep became more restless. I also noticed that changing positions took more effort than usual?the foam kind of swallows you. The sides aren?t supportive either. If I sat on the edge to put on socks, it would sag immediately. I contacted customer service and they were polite, but the solutions offered were minimal. I went through the return process, and although I got my refund eventually, it took a while to schedule the pickup. Overall, it?s not a horrible product, but it?s not a good one for people who prefer a slightly firmer, more supportive bed. Wish the firmness level had been described more accurately online.
Elijah Khan
1/5.0
19, May 2024
Discomfort Grew Over Time
When Puffy first arrived, I thought it was a great purchase. It looked sleek and was easy to unbox. But the comfort didn?t last. At first, it was cozy, but after a few weeks, I started to feel discomfort in my shoulders and lower back. It seems like the foam started breaking down pretty quickly. I tried flipping and rotating it, even though it?s not really designed for that. Didn?t help much. The heat retention was another issue?it sleeps warmer than advertised, even with breathable sheets. Reaching out to Puffy was okay; they answered within a couple of days, but I had to follow up multiple times to get things moving. Eventually, they approved the return, but the pickup was delayed. Overall, it felt like a temporary mattress rather than something long-lasting. I wish I?d tried a few more models before deciding. This one just wasn?t for me in the long run.
Eli Robinson
2/5.0
10, May 2024
Great at First? Then Nope
Puffy felt like a dream for the first few nights?super soft and cozy. I thought I had finally found the perfect bed. But after about 3 weeks, things started to change. The foam lost its bounce and didn?t feel as supportive. I started waking up stiff and felt like I was sinking too much in the middle. It got to the point where I?d wake up during the night just to change positions. Also, my partner and I noticed that motion isolation wasn?t as good as expected. Every time one of us moved, the other would feel it. We decided to return it. The return was accepted, but it took about two weeks from the first contact to final pickup. The whole process was just too much hassle. It?s a shame because it had a great start, but I guess the foam just didn?t hold up well for us.
Eleanor King
3/5.0
01, May 2024
Didn?t Last Long Enough
The first few weeks on Puffy were great. I was actually telling people how comfy it was. But around the 2-month mark, things changed. The mattress started to feel uneven?like the center was softer than the sides. I rotate my mattress regularly, but that didn?t seem to help. I sleep alone and weigh about 160 pounds, so I don?t think I should be seeing dips so soon. Also, I expected more breathability from the material. While it?s not unbearably hot, it definitely traps heat more than I?d like. It wasn?t bad enough to return, but it?s not something I?d buy again. I feel like it?s already aging too quickly. Maybe I got a defective one, but for the price, I wanted something that would feel the same for at least a couple of years. Unfortunately, that hasn?t been the case. Not a complete waste, but definitely not worth a repeat.
Dylan Clark
1/5.0
20, Apr 2024
Didn't Work for Side Sleep
As a side sleeper, I had high hopes for Puffy based on the reviews. Unfortunately, it didn?t work out for me. The mattress felt great for the first few nights, but over time, I started waking up with sore shoulders and hips. It felt like the foam compressed too much right where I needed the most support. I also found it hard to shift positions at night?like the foam holds you in one place too firmly. The edge support is also lacking. If I sit on the side of the bed, it just collapses under me. I ended up using a pillow under my lower back just to get through the night. I contacted support, and while they responded, the advice wasn?t very helpful. I ended up returning the mattress. The return itself wasn?t difficult, but it took too long for a refund. Overall, not the right mattress for side sleepers like me.
Destiny Sowah
2/5.0
11, Apr 2024
Back Pain Got Worse
I really hoped Puffy would help relieve my back pain, but it did the opposite. The mattress feels good at first, but by morning, I had even more stiffness than usual. It?s too soft in the middle and doesn?t give enough lift. It feels like I?m sleeping in a dip, even though the surface looks flat. I tried rotating it weekly, but it didn?t help. I?m not a heavy person, so I don?t think weight is the issue. I even added a thin mattress pad to make it firmer, but it didn?t do much. When I reached out for help, the Puffy team was responsive, but mostly just repeated info from their FAQ. The return took about two weeks to fully complete. Not the worst mattress, but not a good fit for someone looking for strong back support. I?ve moved on to another brand entirely.
Delilah Jackson
1/5.0
02, Apr 2024
Lack of Edge Support
I sleep near the edge of the bed, and Puffy just doesn?t hold up in that area. The sides compress too much, which made me feel like I was slipping off. The rest of the mattress was decent, but that one issue really ruined the experience for me. I also think the foam retains more heat than expected. Woke up several nights sweating even with the A/C on. It?s not what I?d call breathable. Customer service tried to offer a topper as a fix, but that wasn?t really what I wanted. I gave the mattress three weeks to see if my body would adjust, but the lack of support around the edges and warmth were dealbreakers. For the price I paid, I just expected more structure and cooling. I ended up returning it, and while the return was accepted, it was a drawn-out process. Puffy didn?t work for me.
David Stone
2/5.0
24, Mar 2024
Trial Wasn?t So Smooth
I thought the trial policy would make this an easy risk-free decision, but the process was more drawn out than I expected. The mattress arrived quickly and looked nice, but I knew within two weeks that it wasn?t going to work for me. It was just too soft, and I kept sinking in the center. After deciding to return it, I had to email multiple times before getting confirmation. Pickup scheduling wasn?t quick either. The foam also gave off a chemical smell that lingered for over a week, which was pretty irritating. I used a mattress cover, but it didn?t help. Customer service was polite, but every response took at least 48 hours. I just wanted something simpler and quicker. The mattress itself isn?t the worst, but between the comfort issues and the long return process, it left a bad impression. I wouldn?t try Puffy again based on this experience.
Daniel Papadopoulos
3/5.0
13, Mar 2024
Not Cool Enough for Me
Puffy?s mattress is comfy, no doubt there. But I tend to sleep hot, and unfortunately, this mattress didn?t stay cool enough for me. They market it as having cooling gel, but I still found myself overheating at night. Tried switching to bamboo sheets and using a fan, but it didn?t solve the issue. The support level was decent, but I expected more in terms of temperature control. I also noticed that over time, the foam doesn?t bounce back as quickly as it did the first week. It still works okay for naps or short sleep, but not ideal for full nights. It?s a shame because it looked and felt great at first. I didn?t go through the return process because I ended up using it in the guest room instead. If heat isn?t a concern, it might be a good option, but hot sleepers beware?it may not help much.
Courtney Phillips
2/5.0
04, Mar 2024
Not Durable Enough
It started off really comfortable, but over time I noticed the foam started wearing down quickly. Within 2 months, it felt like the mattress had lost a lot of its original firmness. I?m under 170 pounds, so I was surprised at how quickly it changed. I rotate it every week, but that didn?t really help much. The middle has a slight dip already. It?s frustrating because I invested in Puffy after reading so many positive reviews and assumed it would last longer. The sleep trial was helpful, but the return coordination took longer than I liked. Their customer service team was polite but pretty slow to act. If the durability was better, I?d give it a second chance, but for the price, I need something that holds up. Maybe it?s just not designed for daily heavy use, or maybe I got a weak batch. Either way, I had to return it.
Cooper Baker
1/5.0
24, Feb 2024
Too Plush for Daily Use
Puffy looks sleek and feels soft to the touch, but it?s not made for everyone. After just a few nights, I started waking up sore?especially in my lower back and hips. The foam compresses too much and doesn?t spring back quickly. You kind of sink in and stay there, which makes changing positions uncomfortable. For back sleepers or folks who prefer firmness, this won?t work. I ended up putting a board under the mattress for added support, but it still didn?t feel right. On top of that, I found the sides of the mattress too soft?if I sat near the edge, it would dip low. That?s a problem when getting in and out of bed. I reached out to Puffy for support, and while they responded, I didn?t find their suggestions helpful. Ultimately, I returned it and bought something firmer. This just wasn?t built for long-term, everyday comfort.
Connor Brown
2/5.0
13, Feb 2024
Return Process Dragged
Comfort aside, what really turned me off from Puffy was how long it took to return the mattress. We gave it a shot for about a month. My partner and I both had trouble sleeping through the night. The mattress is too soft for us and caused aches. We kept sinking toward the middle, and it felt like sleeping in a ditch. When we contacted Puffy, they asked us to wait longer to adjust, which we did. Still no improvement. After deciding to return, the process dragged. Multiple emails, waiting for replies, and then delays with the pickup company. From start to finish, the return took nearly three weeks. That was more stressful than it needed to be. While the trial period sounds generous, it doesn?t feel customer-friendly once you?re in it. The mattress didn?t work for us, and the return process just made it worse. Wouldn?t buy again.
Colin Murphy
3/5.0
04, Feb 2024
Just Not Right for Me
Puffy?s mattress wasn?t awful, but it didn?t meet my expectations either. It arrived quickly and the unboxing was fine. The first few nights were decent, but then I started noticing lower back discomfort. I think it?s because the mattress lacks consistent support across the surface. It also doesn?t seem to spring back as fast as I expected. The foam sort of molds and holds you in, which made it tough to shift positions during sleep. I?m also a side sleeper, and I don?t think it offered enough cushion at the shoulders. Temperature-wise, it was okay?not super cool, but not too hot. I didn?t return it right away, hoping I?d adjust, but now I?m past the return period. For some people, this mattress might be perfect. But I think if you need targeted support or sleep on your side, you may want to test it longer before fully committing.
Cole Gauthier
1/5.0
26, Jan 2024
Heat and Foam Issues
Puffy seemed like a good idea when I ordered it?good reviews, 101-night trial, solid warranty. But after a month of sleeping on it, I?m not satisfied. First issue is the heat. The foam traps warmth and doesn?t breathe well. I?d wake up sweaty almost every night, which really messed with my sleep. Second, the foam started to develop a slight dip in the middle by week three. I?m an average-sized person, so this was surprising. Even with rotating the mattress, the dip remained. Customer service was friendly but slow. It took over a week just to get clear return instructions. They eventually helped, but the delay was frustrating. Also, the mattress has a chemical smell that lingered longer than expected?more than 5 days. I really wanted this mattress to work, but the lack of support and cooling made it a poor fit for me. I wouldn?t reorder.
Cody Jensen
2/5.0
15, Jan 2024
Not Supportive Enough
I gave Puffy a fair try, but it didn?t work for me. The mattress is super soft, which felt nice at first, but it quickly became an issue. I?m a heavier sleeper, and I found myself sinking too deeply, especially around the midsection. This led to lower back pain and stiffness in the mornings. I expected a medium-firm feel based on the website, but this leans more towards plush. Another issue was heat retention?it definitely sleeps warmer than I?d like. I tried rotating the mattress, but it didn?t make much difference. The return process wasn?t terrible, but it was time-consuming. The emails back and forth took a week before scheduling a pickup. I wouldn?t say it?s a bad product, just not suitable for everyone?s body type or preferences. If you need a firmer surface or tend to sleep warm, you might want to look at other options first.
Claire Wright
5/5.0
06, Jan 2024
Loved by the Whole Family
We bought this for our room, and now the kids want one too. Puffy feels soft on first touch but gets firmer as you lay down. That balance works well for all of us. It holds shape great and doesn?t have any strong smell like other foam beds.
Christian Moreau
3/5.0
28, Dec 2023
Nice But Not Perfect
Puffy has its pros?soft, comfy, and easy to set up. But it?s a bit warmer than I expected, especially in summer. It?s not unbearable, just something to keep in mind. Still, I sleep better than I used to and haven?t had any major issues yet.
Chloe Martin
4/5.0
19, Dec 2023
No Pressure Points
This mattress reduces pressure on my hips and knees. Lying down feels smooth and even, and there?s no awkward sinking. I sleep through the night more consistently now. No complaints so far?might grab one for the guest room too. Shipping was quick and simple.
Carter Wilson
5/5.0
08, Dec 2023
Delivers on Comfort
Puffy really delivers in terms of comfort. We both feel more rested in the mornings. No creaking, no uneven spots. Just soft, supportive memory foam that doesn?t get too warm. The cover?s easy to clean, and the bed fits snug on the frame. A solid upgrade.
Carly Henderson
3/5.0
29, Nov 2023
On the Softer Side
The mattress is okay, but it?s definitely on the softer side. That works for my partner but not as much for me. Still, I can?t deny that it feels good on joints. Might not work for everyone?s preferences, but it?s well-made and came in good condition.
Cameron Koul
4/5.0
18, Nov 2023
Quick Setup, Great Feel
Took it out of the box and it expanded super fast. No weird smells, just a bit of softness that settled into shape nicely. My back feels more supported, and I?m tossing and turning way less than before. It?s a solid foam mattress for sure.
Caleb Hayes
5/5.0
09, Nov 2023
Pain Relief Achieved
Puffy?s really helped ease the pressure on my shoulders and hips. As a side sleeper, that?s been a big deal. I noticed the change within days. The mattress is soft but doesn?t sag or sink too far in. I feel way less achy in the morning than I used to.
Brooklyn Ndlovu
4/5.0
31, Oct 2023
Good for Shared Sleep
Bought this mainly because my partner moves around a lot, and it helps. I barely notice the shifts anymore. We both sleep deeper now. The mattress stays cool most nights and has held its shape well so far. If anything, the edges could use a bit more firmness.
Brianna Weber
5/5.0
20, Oct 2023
Surprisingly Good Quality
Was skeptical about ordering a mattress online, but Puffy surprised me. It arrived fast, expanded evenly, and has no weird creases or soft spots. My sleep has been more restful and less achy. The fabric cover is smooth and hasn?t pilled at all. Would likely buy again.
Brandon Kowalski
3/5.0
11, Oct 2023
Comfortable But Warm
The mattress feels really nice overall?super cushioned and supportive. The only drawback for me is that it can get a little warm during the night. Not unbearable, but noticeable. I may try using a different type of sheet or cover to help with that. Otherwise, I?m liking it a lot.
Blake Singh
4/5.0
02, Oct 2023
Met Expectations
I had heard good things and Puffy met most of those expectations. Solid build quality, no strange smells, and a smooth unboxing. Took a few nights to get used to the feel, but now I actually look forward to bed. It's definitely an upgrade from traditional spring beds.
Benjamin Jenkins
5/5.0
23, Sep 2023
Sleeping Better Lately
For the last month, I?ve slept through the night more often than before. Puffy?s foam doesn?t feel like it?s swallowing you, which is a big plus. It?s soft but somehow firm where it needs to be. Good mix of plush and support. Very happy with this choice so far.
Avery Adebayo
4/5.0
12, Sep 2023
Satisfied With Comfort
So far so good. The mattress is very comfortable, and I notice less tossing and turning. I think it helps with pressure points more than my previous bed. Might be too soft for heavier folks, but perfect for someone of average build like me. Decent value and easy to order.
Ava Sharma
5/5.0
03, Sep 2023
Just the Right Support
Not too firm, not too soft. The Puffy mattress feels like it was made for my sleep style. It contours nicely and relieves pressure in my lower back. Came rolled up in a box and fully expanded by the evening. Haven?t looked back since switching. Definitely a keeper.
Audrey Miller
4/5.0
25, Aug 2023
A Nice Surprise
I wasn?t expecting much, honestly, but Puffy delivered. The mattress feels premium, holds shape nicely, and doesn?t trap too much heat. There was a bit of off-gassing at first but nothing overwhelming. It?s now part of a better sleep routine for me. Would consider buying again for guest room.
Ashley Patel
5/5.0
13, Aug 2023
Zero Motion Transfer
What really stands out is how stable it feels. My partner can move around all night, and I barely notice. It?s made sleep so much more restful. The mattress also stays in place well on the frame, which hasn?t always been the case with foam beds we?ve tried.
Asher Thompson
3/5.0
04, Aug 2023
Some Adjustment Needed
It felt too soft at first and took me a while to adjust. After a week or so, I began sleeping more comfortably. My back isn?t sore anymore, which is a good sign. I still wish it had firmer edge support though. Delivery was prompt, and setup was easy.
Ariana Silva
4/5.0
26, Jul 2023
Impressed So Far
Only had it for two weeks, but early impressions are good. It feels cool, supportive, and the foam bounces back quickly. Hoping it lasts over time. The firmness was just right for me. May not suit everyone, but if you like a medium-soft feel, this one?s worth a try.
Anthony Nkosi
5/5.0
15, Jul 2023
Feels Like a Cloud
It?s soft, but not squishy. Lying down on it feels like sinking into a gentle hug. I have less neck strain now and don?t need as many pillows. It molds well to body shape and doesn?t make me feel overheated. Came in a compact box and was simple to set up.
Anna White
4/5.0
07, Jul 2023
Helps With Shoulder Pain
Bought this after dealing with chronic shoulder aches. After a couple weeks, I started noticing real relief. The foam gives way just enough while still supporting the rest of my body. It does warm up a bit during the night, but not enough to bother me. Sleep has been better overall.
Angelina Antoniou
3/5.0
28, Jun 2023
Good But Not Amazing
It's a decent mattress. Not a huge difference from my old one, but there?s less motion when my partner moves. Setup was easy, and it expanded quickly. Still figuring out if it?s the right firmness for me. Shipping was smooth though, and the packaging was clean and minimal.
Scarlett Singh
4/5.0
24, Jun 2023
Puffy Made a Noticable Difference
Coming from a spring mattress that left me sore every morning, Puffy has been a big step up. The foam adjusts quickly when I change positions, and it feels supportive without being too firm. I sleep mostly on my side, and I?ve noticed way less pressure on my hips and shoulders. The delivery was quick, though the box had a small tear?fortunately, the mattress inside was fine. One thing I really like is how quiet it is?no creaking or shifting sounds. It also sleeps cooler than my last foam mattress. There was a slight odor when first opened, but it cleared in a day. After three months, it still looks and feels brand new. I feel better rested, and that?s helped improve my focus and mood during the day. It may not be perfect, but it really changed how I sleep. I?d consider buying one again for the guest room.
Andrew Bell
5/5.0
19, Jun 2023
Best Sleep in Years
We?ve had it for a few months now, and I?m genuinely surprised by how much better I sleep. Used to wake up tired even after 8 hours. Now, I feel more rested. The build feels high quality. It contours well without that quicksand feel. A little pricey, but a great buy.
Caleb Patel
5/5.0
13, Jun 2023
Exceeded Expectations in Every Way
Wasn?t sure if buying a mattress online was a good idea, but Puffy totally changed my mind. From the moment it arrived, everything felt smooth and professional. Unboxing was quick, and the mattress expanded fully in a few hours. The real surprise came that night?it felt like sleeping on a cloud with just enough firmness to keep things aligned. My lower back pain, which I?ve dealt with for years, started fading after a week. I also no longer wake up hot, which is something I didn?t expect from memory foam. The cover is soft, and the build feels high-end. There?s no sagging or weird indentations even months later. Puffy also handles motion really well?my partner moves a lot and I barely notice. Honestly, it?s been one of the best purchases I?ve made this year. Great product, solid performance, and way more comfort than I expected.
Amelia Dubois
4/5.0
08, Jun 2023
Comfy With Minor Quirks
The mattress feels very nice, especially after a long day. It?s soft but supportive. One small thing is that it took about two days for the slight foam smell to fully fade. Other than that, the sleep quality is great. I don?t wake up sore anymore. It?s a solid mattress overall.
Zoe Sanders
4/5.0
04, Jun 2023
Good Sleep, Minor Trade-Offs
Overall, Puffy?s a great mattress with a few small quirks. The good: it?s super comfy, feels soft without being too mushy, and really does help reduce motion transfer. I?m sleeping through the night much more often now. It also stays pretty cool, even during summer nights. The setup was fast and straightforward. The not-so-good: edge support isn?t great if you sit on the side a lot, and it took a few days for that initial foam smell to go away. But once it aired out, no issues. It?s been three months and there?s no sagging or flattening. My sleep quality is way better now than before, so I?d still call it a win. Puffy strikes a nice balance between comfort and support. Not perfect, but very close. Would recommend to anyone looking for a modern foam mattress with a plush feel.
Allison Chen
5/5.0
29, May 2023
Sleep Feels Upgraded
Finally upgraded our old mattress and Puffy really made a difference. It cradles the body without making it hard to move around. My husband usually tosses and turns, but now sleeps longer without waking. Definitely helps with joint pressure. Wasn?t cheap, but so far, feels worth it. No strong odors either.
Nathan Howard
5/5.0
24, May 2023
From Sleepless to Dreaming Again
My sleep schedule was a mess before Puffy. I?d toss and turn for hours and wake up sore and tired. Things changed within a week of switching. The mattress has this soft top layer that cradles you gently, but there?s still a firm base underneath that gives enough support. I fall asleep faster now and stay asleep longer. It?s helped reduce my tension headaches too, which I think were connected to my poor sleep posture. The motion control is also excellent?I barely notice when my partner rolls over. We?ve had it for five months, and there?s been no sagging or denting in the foam. It?s held up really well and looks clean even with daily use. It?s also quieter than any mattress we?ve owned before?no creaks or odd sounds. Honestly, this mattress has made a major impact on our overall sleep quality. Couldn't be happier.
Alia Rossi
5/5.0
18, May 2023
No More Back Pain
After years of waking up sore, switching to Puffy has changed mornings for the better. It took about a week to get used to the feel, but now it?s amazing. Doesn?t sag or get too hot, which was an issue with my previous one. Really impressed with the overall quality so far.
Layla Kelly
4/5.0
13, May 2023
Puffy Was the Right Choice
Took me weeks of reading reviews before deciding on Puffy, and I?m glad I didn?t rush the process. It?s the kind of mattress that immediately feels welcoming. Not too soft, not too hard?just right in the middle. I noticed a big difference in how rested I feel after just a couple nights. The pain I used to feel in my shoulders is practically gone. The shipping took a bit longer than expected, but the mattress arrived in great condition and was easy to unbox. I was worried about the mattress being too warm, but the temperature control has been surprisingly effective. The edge support isn?t amazing, but that?s something I can live with. It?s also great for couples because movement doesn't transfer much. All in all, a solid investment in sleep quality. Puffy lived up to most of my expectations. Would likely buy again.
Alexander Kante
4/5.0
06, May 2023
Soft Yet Firm
Wasn't sure about buying online, but the reviews convinced me. The mattress came tightly packed and took shape quickly. It feels soft at first touch but gives firm support underneath. It's taken pressure off my hips a lot. Price felt a little high, but the comfort makes up for it. Overall good experience.
Ryan Richardson
5/5.0
03, May 2023
Puffy Made a Real Difference
Buying a mattress online felt like a gamble, but Puffy really impressed me. From the fast delivery to the easy setup, everything went smoothly. But what really stands out is how much better I feel after sleeping on it. I wake up feeling more rested and with fewer aches. It contours to your body in a way that supports without sinking too much. It also seems to adapt well whether I?m sleeping on my back or side. The cooling feature is another major plus?it actually stays cooler than my previous memory foam mattress. I don?t wake up overheated anymore. I?ve had it for six months now, and the quality has remained consistent. There?s no noticeable sagging, and the fabric still looks new. I?ve even recommended it to family members. Puffy might not be the cheapest option out there, but it?s worth every penny for better sleep.
Alexa Johnson
5/5.0
27, Apr 2023
Cozy and Supportive
Puffy really hit a nice balance between plush and supportive. The memory foam hugs you in just the right way. Even during warm nights, it doesn?t feel overly hot. My partner and I sleep more soundly now. It?s been a real improvement from our older spring mattress. Great quality materials too.
Madison Cooper
4/5.0
22, Apr 2023
Nice Balance for Shared Sleeping
My partner prefers soft mattresses and I usually go for firm ones, so we were worried about finding something that suited both. Puffy has been a great compromise. It has enough give to keep her happy while still offering the support I need for my back. It also does an excellent job of isolating movement?she wakes up early and I don?t feel a thing. We?ve had it for a few months now and the surface still feels fresh, not sunken in like our old memory foam mattress. The only minor drawback is the edge support?it?s not very firm when sitting on the side. But when lying down, that?s not an issue. Overall, it?s comfortable, breathable, and easy to set up. I?m pretty satisfied with the purchase and wouldn?t hesitate to recommend Puffy to couples with different preferences. It?s made our shared sleep experience much smoother.
Aidan Gupta
4/5.0
14, Apr 2023
Worth the Wait
Delivery took a bit longer than expected, but the mattress was worth it. Comfort is top-notch, and it?s kept its shape nicely over a few months. The edges don?t sink too much either, which I like. Felt a little firm at first, but that settled after a week. Would consider it again.
Anthony Rivera
5/5.0
09, Apr 2023
Huge Upgrade From My Old Mattress
My previous mattress was a firm innerspring, and it was doing no favors for my back. Puffy was a total game-changer. It arrived in a surprisingly small box and inflated in no time. I expected it to feel too soft at first, but once I laid down, I realized it was the perfect blend of cushioning and support. The pressure relief is fantastic?I no longer wake up with sore shoulders or stiff joints. One big surprise was how quiet it is; no creaks, no bounce. Just solid, steady comfort. I?ve been sleeping on it for over six months now and it?s still holding its shape. It hasn?t started to sag like some foam beds do over time. The cooling layer seems to work well too, since I haven?t been waking up sweaty. Honestly, it feels like a luxury mattress without the luxury price tag. I?d definitely get another Puffy.
Adriana Costa
5/5.0
05, Apr 2023
Great Night's Sleep
Sleeping on a Puffy mattress has really made a difference. It?s soft enough to be cozy but still gives good support. Woke up without that usual lower back pain. Shipping was pretty fast too. The setup was a breeze and the mattress fluffed up in a few hours. Happy with the purchase overall.
Puffy
Puffy is a California-based company dedicated to creating premium mattresses and bedroom products that deliver optimal sleep. Founded in 2016 and launched in 2017, Puffy operates in the U.S. and Canada as a direct-to-consumer brand. Known for mattresses that feel like sleeping on a cloud, Puffy is recognized for its innovative Cooling Cloud™ technology and award-winning designs, including the all-foam Puffy Mattress, Puffy Lux Hybrid, and Puffy Royal Mattress. Featured on shows like The Ellen Show and The Talk, and awarded Best Mattress of 2022, Puffy proudly manufactures in the USA and sells directly online, no salesmen, no markups, just better sleep.
Address
15170 GOLDENWEST CIR.
92683 CA
WESTMINSTER
United States
Website
hipuffy.eu
Email
contact@hipuffy.eu
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