AKKO
3.67/5.0
Anthony Rivera
2/5.0
27, Jul 2025
Needed Faster Resolution
I needed my laptop for work, and they took days to approve anything. Made things harder than they needed to be.
Mason Sowah
4/5.0
10, Jul 2025
Reimbursement Was Quick
My smartwatch stopped working after a drop, and I wasn?t sure if it?d be covered. AKKO reviewed my claim fast, asked for a few additional photos, and then reimbursed me fully after I got it repaired. I appreciated how they explained what was needed at each step. I did have to nudge support once for an update, but otherwise no complaints.
Amelia White
5/5.0
04, Jul 2025
Handled My Claim Like Pros
My MacBook charger port broke and I thought it wouldn?t be covered. But AKKO reviewed my claim quickly and paid for repairs. Didn?t expect such quick turnaround. Was impressed by their professionalism.
Ryder Scott
5/5.0
20, Jun 2025
Claim Process Was Smooth
Wasn't sure how complicated filing a claim would be, but AKKO made it surprisingly simple. Uploaded pics, submitted receipt, and got paid back within 48 hours. Can?t really ask for more. Definitely feels more modern and customer-focused than other warranty plans I?ve tried.
Finn Chopra
4/5.0
13, Jun 2025
Good Support, Great Value
Support team was helpful and polite. I got my headphones repaired and reimbursed within the same week. Coverage includes more than just phones, which is awesome. Only complaint is I wish there was a dedicated mobile app instead of just a mobile site.
Elizabeth Green
1/5.0
02, Jun 2025
Poor Experience Overall
From the beginning, I had issues uploading my device info. Support helped once, but it took forever. Then my laptop screen cracked and I submitted a claim. They kept asking for new documents every few days, dragging the process out. After two weeks, they finally denied it. Waste of time and money. I regret trusting them.
Grace Roberts
2/5.0
31, May 2025
Confusing Policy Details
Some parts of the policy are really unclear. When I filed a claim, I realized what I thought was covered actually wasn?t. Not user-friendly.
Rose Campbell
5/5.0
14, May 2025
Great for Students
AKKO was recommended by a classmate. With all my coursework relying on my laptop, I needed solid coverage. Broke the screen during finals week, and AKKO reimbursed me fast. Customer support responded in minutes. Feels like they actually understand student life.
Liam Rodriguez
4/5.0
24, Apr 2025
Support Was Helpful
Had some confusion adding my Apple Watch to the plan, but customer support cleared it up quickly. Everything else has been smooth so far. The idea of protecting multiple devices under one plan is what sold me.
Nora Varma
4/5.0
16, Apr 2025
Affordable and Useful
I pay less with AKKO than I used to with my phone carrier?s insurance, and I get more covered. Broke my screen while hiking and had it fixed locally?AKKO reimbursed me in just a few days. Minor delay with document review, but still happy with the experience.
Otis Schmidt
5/5.0
04, Apr 2025
Tech Insurance That Makes Sense
Compared to the overpriced plans from device manufacturers, AKKO is a breath of fresh air. I love how flexible it is. My phone was repaired using a local shop and I still got reimbursed quickly. Support even followed up to make sure I was satisfied. That kind of service is rare nowadays.
Michael Collins
2/5.0
30, Mar 2025
Claim Process Is a Hassle
Too many steps just to get my phone repaired. They kept asking for more documents even after I sent everything.
Olivia Davis
5/5.0
12, Mar 2025
Fast, Fair, Friendly
When my headphones stopped working, AKKO came through. Filed a claim, showed proof, and got reimbursed fast. Didn?t expect non-phone items to be covered so easily. Felt like I was taken care of. Great service for people with a bunch of gadgets.
Theodore Subramanian
5/5.0
05, Mar 2025
Perfect for My Workflow
As someone who works remotely and relies on tech daily, AKKO has been a huge help. My MacBook took a fall and the screen cracked. I filed a claim expecting a long, painful process, but I was approved in under 48 hours. I was allowed to use a local repair shop, and I got reimbursed shortly after submitting the receipt. What I liked most was the level of communication?they emailed updates at each stage. The pricing is fair, and the fact that I can cover both my phone and laptop under one plan is a major plus.
Scarlett Singh
4/5.0
28, Feb 2025
Easy and Efficient
Signed up for AKKO after comparing it to other protection plans. The price was right and I could cover my phone and laptop under the same plan. Filed a claim when my laptop fan stopped working and got quick approval. Only downside is their email response time varies sometimes, but still happy overall.
James Allen
1/5.0
14, Feb 2025
Didn?t Cover What They Promised
My tablet got water damaged and I was told water damage was included in coverage. Filed a claim and they denied it, saying the device hadn?t been added properly?even though I followed their instructions. Support wasn?t helpful and kept sending the same template responses. After several emails, I gave up. Felt like I wasted my money. What?s the point if they won?t back you up?
Sawyer Kouassi
5/5.0
28, Jan 2025
Helped During a Crunch
I use my laptop for freelance work, and it stopped powering on during a big client deadline week. Filed a claim, got approval in a day, and had it repaired locally. AKKO reimbursed me fully once I submitted proof. I was honestly shocked at how fast it all moved. Saved me a ton of stress and money.
Emily Wright
1/5.0
21, Jan 2025
Frustrating Process
I paid for coverage thinking I?d be protected. When my phone screen broke, I went to a local shop and sent AKKO the receipt, like they asked. Then they said the shop wasn?t approved. There was no clear list when I signed up. Just a vague policy. They wouldn?t reimburse me unless I went through their approved list?which I couldn?t find easily.
Layla Kelly
5/5.0
10, Jan 2025
Fast Claim, No Hassle
My phone fell face down and the screen was a mess. Submitted a claim through AKKO, uploaded the receipt from a local repair shop, and within two days I had my money back. The process was so smooth I kept thinking I missed something. Customer service was polite and helpful, too. For the price, this kind of protection is a no-brainer.
Savannah Green
5/5.0
04, Jan 2025
Affordable and Trustworthy
The monthly rate is reasonable for what you get. I appreciate that even accidental damage is covered. Makes owning expensive tech less stressful. AKKO feels like that friend who always comes through when stuff goes wrong.
Violet Pillai
4/5.0
28, Dec 2024
Solid Experience Overall
Registered two phones and a laptop. The interface to manage them is super easy. My claim for a broken tablet screen was resolved in three days. Support was helpful and walked me through it. One hiccup with uploading a receipt, but they fixed it after I reached out.
Victoria Campbell
3/5.0
19, Dec 2024
Coverage Isn?t Universal
Tried to get my headphones fixed but apparently they don?t cover accessories like that. It?s not super clear on the site.
Emma Garcia
5/5.0
04, Dec 2024
So Glad I Found AKKO
Never heard of them until a Reddit thread mentioned AKKO. Signed up and loved how fast support replies. Broke my laptop hinge and had it fixed locally?AKKO covered the cost without any drama. Totally worth the monthly fee.
Alexander Adams
2/5.0
25, Nov 2024
Didn?t Feel Like a Priority
I thought AKKO was supposed to make things easy. Instead, my claim process felt cold and robotic. Responses from customer support were copy-paste emails, and it took days to get any clarity. My cracked phone screen wasn?t a hard case to handle. But their approval process was full of delays. I got the money back, but not before serious hassle.
Ruby Mehta
4/5.0
18, Nov 2024
Honest and Fair
Needed a protection plan that wouldn?t surprise me with small print. AKKO?s FAQ and onboarding process were both very clear. Filed a claim for my broken iPad screen, got reimbursed quickly. I did have to send one follow-up email when they missed a detail, but they fixed it right away.
Robert Stone
5/5.0
10, Nov 2024
Quick Repair Reimbursement
My phone?s back glass shattered, and I wasn?t sure if it?d be covered. Filed a claim, and AKKO approved it within a couple of hours. I used a local repair shop, sent in the receipt, and got paid back quickly. That kind of efficiency is rare these days.
Jude Weber
4/5.0
02, Nov 2024
Good Experience Overall
We used AKKO for our whole family?s devices and just had our first claim go through. My son dropped his tablet and the screen shattered. AKKO approved it fast, and we were reimbursed after the repair. I was impressed by how easy it was. Would be even better if they had weekend customer support.
Isabella Taylor
5/5.0
21, Oct 2024
Quick Help When It Mattered
Cracked my phone two days before a work trip and panicked. AKKO?s team helped me file a claim fast and I got it repaired before I left. Honestly impressed with their urgency. Wouldn?t travel without their coverage now.
Aurora Bhatt
4/5.0
14, Oct 2024
Lifesaver for Frequent Travelers
I'm on the road a lot for work, so I wanted a plan that could cover accidental damage while traveling. I ended up cracking my iPad screen during a layover and filed a claim through AKKO. The process was very user-friendly?even while traveling. They approved my claim fast and reimbursed me for the local repair I had done in Chicago. It made a stressful situation so much easier.
Eleanor Morris
3/5.0
06, Oct 2024
Okay but Inconsistent
My first claim was fine, but the second one was a mess. Different reps, different answers. No consistency.
William Lewis
4/5.0
28, Sep 2024
Friendly and Professional
Customer service was polite and professional when I asked questions. I like that I can cancel anytime and that they cover older devices too. Haven?t claimed yet, but feel confident I?m in good hands.
Felix Toure
4/5.0
13, Sep 2024
Good for Remote Workers
I?m a digital nomad and travel with my devices all the time. Having AKKO lets me feel a little more secure. When I broke my tablet screen in Bali, they let me use a local repair service, and once I uploaded the invoice, I was reimbursed in under a week. Very convenient.
Zoe Sanders
4/5.0
05, Sep 2024
Super Helpful Team
My MacBook screen cracked and I was worried about how long the repair process would take. AKKO?s team guided me through the steps and responded to my emails within a few hours. Got reimbursed quickly and didn?t face any surprises. I only wish they had a live chat feature for faster communication.
Chloe Hill
2/5.0
30, Aug 2024
Reimbursement Was Delayed
It took way too long to get my reimbursement. Every step was slow and I had to follow up multiple times. Service didn?t match the hype.
Samuel Rodriguez
5/5.0
14, Aug 2024
They Came Through for Me
My tablet got water damage and I panicked, but AKKO had my back. Their support was super responsive, and I got reimbursed after repair. Couldn?t be happier. It?s like having insurance that actually works when you need it.
Gabriel Reddy
5/5.0
03, Aug 2024
Big Win for Tech Users
I own a small content business, so I rely on my devices every day. Having AKKO cover both my laptop and phone under one plan is a lifesaver. Filed a claim after spilling coffee on my MacBook. The turnaround time was fast and reimbursement came through like clockwork. Couldn?t ask for better.
Penelope Adebayo
4/5.0
25, Jul 2024
Worth It for Tech Owners
With multiple devices in the house, AKKO made it simple to cover everything under one account. I cracked my laptop screen during a business trip and expected a difficult claim process. But AKKO handled it efficiently. I submitted proof, they reviewed the details, and within two days I was reimbursed. Support was responsive and professional. Overall, solid experience and decent value.
Aiden Jones
4/5.0
18, Jul 2024
Good Alternative to AppleCare
AKKO covers more and charges less. That was a win-win for me. Had to replace a cracked screen and they reimbursed me fast. Only issue was verifying my device, which took an extra day. Other than that, great experience.
David Evans
2/5.0
03, Jul 2024
Not Ideal for Urgent Issues
My phone broke during a trip and their process was so slow I had to buy a new one out of pocket.
Abigail Hall
1/5.0
26, Jun 2024
Too Many Loopholes
Their plan sounded amazing until I actually tried to file a claim. My headphones broke and I submitted everything. They denied it, saying the damage didn?t qualify under "accidental." Seriously? It was a drop! Also, support took ages to reply. It felt like they were finding excuses not to cover my claim. Didn?t expect this from a company with such good reviews.
Willow Diallo
5/5.0
17, Jun 2024
Great Coverage, Friendly Team
I rarely write reviews, but I had to this time. My experience with AKKO has been stellar. Signed up a few months ago and added my phone and gaming console. When I broke my phone?s screen, the claim was simple. They didn?t make me jump through hoops. Everything was handled in a timely manner and the staff was actually helpful and friendly.
Sarah Bailey
1/5.0
10, Jun 2024
Disappointing Claim Outcome
Had high hopes but they rejected my claim over a minor technicality. Felt like a waste of money.
Rowan Sowah
3/5.0
01, Jun 2024
Decent But a Bit Slow
Had to wait over 24 hours for a claim approval, which felt slow. That said, the reimbursement did come through and their reps were kind. Maybe they were just backed up that day. I?ll still keep my plan, just hoping future claims are faster.
Hazel Gupta
4/5.0
26, May 2024
Claim Went Smoothly
My Nintendo Switch got damaged in a move. I didn?t even know AKKO covered gaming devices until I double-checked. Filed the claim, and they approved it quickly. Only thing I?d improve is clearer status updates during the process, but I still got reimbursed without stress.
Ava Williams
5/5.0
09, May 2024
Reliable and Efficient
Lost my phone during a weekend trip, thought it would be a huge headache. AKKO surprised me. Process was super straightforward. Reimbursement was quick and the reps I spoke to actually cared. Way better than my last warranty company.
August Rossi
5/5.0
03, May 2024
Reliable and Transparent
Everything AKKO says on their website is pretty accurate. No tricks or fine print surprises. I?ve had two claims so far?one for a cracked screen and one for lost earbuds?and both were handled efficiently. The reimbursement came through quickly and they communicated well. It?s nice having a company that just works the way it says it will.
Lily Edwards
1/5.0
30, Apr 2024
Unhelpful During Claim
I provided receipts and pictures, but they kept asking for more ?proof.? It became a cycle of back and forth with no end.
Milo Desai
5/5.0
18, Apr 2024
Excellent Response Time
AKKO responded to my claim faster than I expected. Their customer service answered my questions within an hour and I felt guided the entire time. I had a cracked screen, and they covered the full repair cost. Way better than other insurance experiences I?ve had.
Elijah Harris
4/5.0
11, Apr 2024
Easy to Understand Coverage
The website made it super easy to understand what?s covered and what?s not. Didn?t feel like they were hiding anything. Only took a few minutes to get started. Haven?t needed a claim yet but glad I signed up.
Ronald Jackson
4/5.0
22, Mar 2024
No Headaches So Far
Using AKKO has been pretty seamless. Added two devices and got confirmation fast. Prices are reasonable for the peace of mind it brings. The claim process looks easy, though I haven't used it yet. I appreciate that they cover theft and damage, even for used phones.
Madison Cooper
1/5.0
19, Mar 2024
No Real Help
When I needed them, they weren?t there. Claim was denied and no one offered an alternative.
Oliver Jackson
4/5.0
08, Mar 2024
Plan Covers What I Need
Coverage includes both loss and accidental damage, which is what I needed. Signed up both my phone and gaming console. Just wish the confirmation emails came quicker. Other than that, it?s been easy to manage.
Isla Mbebe
4/5.0
01, Mar 2024
Solid Option for Families
We added all our devices under one AKKO plan?two phones, a laptop, and a tablet. Our teenager cracked his phone screen (again), and this time we were actually able to use insurance that worked. Got approval, used our regular repair place, and got reimbursed fast. I just wish they had a live phone line for urgent questions.
Sofia Baker
2/5.0
25, Feb 2024
Didn?t Cover My Repair
Thought AKKO would help when my laptop screen cracked. They denied the claim saying it wasn?t covered damage. I felt misled since accidental damage was advertised. Support didn?t explain much either.
Owen Kumar
5/5.0
13, Feb 2024
Replaced My Lost Phone
My phone was stolen while commuting and I was devastated. Thankfully, AKKO processed the claim in just a few days. I got reimbursed for a replacement and had zero issues. They clearly laid out the documents needed. Felt supported during a really stressful time. Definitely glad I chose them.
Sarah Hill
4/5.0
06, Feb 2024
Great for Accident-Prone Folks
I'm clumsy and drop things often, so AKKO seemed like a no-brainer. Covered both my phone and laptop under one plan. Their system's easy to understand and I appreciate the fast replies from their team. Already recommended to my cousin who breaks her phone all the time.
Rebecca Phillips
5/5.0
27, Jan 2024
Peace of Mind with AKKO
The whole process of signing up and adding my devices was smooth. It?s comforting knowing my phone and laptop are protected. Had a cracked screen last month, and AKKO handled it quickly. Loved how responsive their team was throughout. This service really takes the stress out of tech mishaps.
Lucy Menon
5/5.0
22, Jan 2024
Refreshing Customer Experience
Filing a claim with AKKO didn?t feel like a battle. Everything was clearly outlined, and they approved my cracked screen claim within a day. Uploading receipts and photos was easy. Felt more like working with a real team, not a faceless company.
Evelyn Walker
2/5.0
11, Jan 2024
Long Wait, Confusing Emails
The experience started well?nice site, easy signup. But after my phone got stolen, filing a claim turned into a confusing mess. Their emails were vague and kept delaying the process. At one point, I got two different answers from two reps about the same question. It took over two weeks to get any resolution. I was left without a phone during that whole time. Not what I expected at all.
Hannah Murphy
2/5.0
03, Jan 2024
Too Many Restrictions
I had no idea they don?t cover certain repair shops. I already fixed my phone before they told me.
Jackson Martinez
3/5.0
29, Dec 2023
Good But Needs App Update
The app is laggy on my phone and sometimes crashes. However, customer service is great and coverage is reliable. It?s just annoying to manage things when the app isn't working well. Hope they fix that soon.
Wren Dubois
4/5.0
21, Dec 2023
Covered My Camera Repair
Wasn?t even sure if my camera would be covered, but added it to my AKKO plan anyway. Sure enough, I dropped it while traveling and the lens cracked. Filed a claim and it got approved quickly. I had to wait 24 hours for the confirmation email, but otherwise it was a good experience.
Daniel Nelson
1/5.0
15, Dec 2023
Long Wait Times
Filed a claim and heard nothing for four days. Emailed them twice with no response. When they finally replied, it was a copy-paste message. Not impressed.
Stella Sharma
4/5.0
07, Dec 2023
Reliable Coverage
AKKO has done a great job keeping things simple. I?ve filed two claims?one for a cracked laptop screen and another for water damage to my phone. Both were approved without hassle. Only small complaint is their app sometimes lags on my Android. But overall, I trust them and recommend their plans.
Ryan Thomas
4/5.0
30, Nov 2023
Reasonably Priced Protection
Coverage cost is totally fair, especially considering how expensive tech repairs are these days. Filed a cracked screen claim and everything was sorted out within two days. Would?ve given five stars if the app was a bit easier to use on older phones.
Silas Nkosi
5/5.0
23, Nov 2023
Exactly What I Needed
I was nervous switching away from my carrier?s expensive plan, but AKKO turned out to be a way better experience. Not only is it more affordable, but the coverage is broader too. My camera lens cracked, and after submitting the photos and repair invoice, I had my money back within 48 hours. Everything went as explained, no shady small print or stalling.
Mia Thomas
5/5.0
12, Nov 2023
Better Than Expected
Thought this would be just another warranty gimmick, but AKKO?s legit. The dashboard is easy to use, and support actually responds. Got my AirPods replaced after a claim?no hassle. Very satisfied so far.
Joshua Cook
2/5.0
05, Nov 2023
Unclear Coverage Info
Coverage descriptions on the site are vague. I assumed more things were covered than actually are.
Clara Iyer
5/5.0
29, Oct 2023
Felt Like a Priority
My camera lens broke right before an important work shoot. AKKO expedited my claim and even followed up after. I was able to get it repaired just in time. It felt like they truly understood how urgent it was.
Caleb Patel
5/5.0
18, Oct 2023
Coverage That Actually Works
I always felt skeptical about warranty services until I used AKKO. When I dropped my phone, I expected a long, annoying claim process?but it was the opposite. Everything was handled online, and within 48 hours I had the approval. The repair shop was my choice, too. Highly efficient and fair pricing.
Riley Papadopoulos
4/5.0
11, Oct 2023
Easy Sign-Up, Solid Coverage
Signing up took barely five minutes, and everything was explained clearly. Their coverage seems to be better than most, especially for the price. Haven?t had to file a claim yet, but the dashboard is easy to navigate. Will be sticking with AKKO if things keep going this well.
Matthew Carter
1/5.0
04, Oct 2023
No Help with Stolen Phone
My phone was stolen and AKKO said I didn?t add it correctly?even though I followed their instructions. Denied the claim and wouldn?t budge.
Noah Wilson
4/5.0
28, Sep 2023
Works As Promised
So far, everything AKKO said they?d do, they?ve done. That?s rare. Their email communication is solid and I always know what?s going on. Haven?t needed to claim yet, but the setup and coverage are on point. Definitely keeping them.
Asher Nair
5/5.0
25, Sep 2023
A Real Lifesaver
Dropped my iPhone in the sink?totally ruined. Thought I was out of luck, but remembered I had AKKO. Submitted my claim, sent proof of the damage, and I got approved fast. Ended up with a replacement phone within a week. Extremely grateful for their fast handling.
Charlotte Martin
5/5.0
10, Sep 2023
Saved Me Big Time
Dropped my phone on concrete, screen shattered and camera broke. Thought repairs would cost me big, but AKKO saved the day. Got reimbursed for everything. Honestly wouldn?t have been able to afford it otherwise.
Sylvie Silva
5/5.0
07, Sep 2023
Worth Every Penny
My laptop hinge broke during travel and I needed it repaired ASAP. AKKO didn?t hesitate. I filed a claim, uploaded the repair details, and they approved it the next day. The whole thing was done within 72 hours. I?ve been telling all my coworkers to switch to AKKO.
Andrew Stewart
2/5.0
02, Sep 2023
Didn?t Feel Protected
Broke my device and thought AKKO would help. But the process was slow and ultimately not helpful. Not what I expected.
Ryan Richardson
2/5.0
27, Aug 2023
Let Down by the Process
Process started off smooth but ended up taking over two weeks for a basic repair. Not good for urgent needs.
Jasper Agarwal
5/5.0
20, Aug 2023
Took Care of My Laptop Fast
Had a hardware issue with my laptop and thought I?d be stuck without it for weeks. But AKKO let me choose a nearby shop, and I had my repair reimbursed within 48 hours. Their team even checked in to see how it went. Professional and thoughtful service.
Sophia Brown
5/5.0
15, Aug 2023
Great for Travelers
Was traveling when my phone screen shattered. Got it fixed locally and AKKO covered the cost. They made it super easy to upload the receipt and answer questions. Didn?t expect it to go this smoothly, especially while out of the country.
June Ngugi
5/5.0
09, Aug 2023
Easy from Start to Finish
AKKO made the entire process?from sign-up to claims?stress-free. When my iPhone screen shattered, I filled out the form, submitted the repair invoice, and they reimbursed me within 2 days. The instructions were clear and the reps I interacted with were polite and responsive. Way better than my experience with big-brand insurance providers.
Samuel Scott
2/5.0
01, Aug 2023
Not the Support I Expected
My claim for a stolen phone took nearly a month to resolve. I had to keep sending emails just to get updates. Each time, I got different reps and had to explain everything all over again. It was exhausting. The reimbursement came eventually, but I was without a phone for too long. Customer service really needs to improve their follow-through.
Natalie Parker
1/5.0
29, Jul 2023
Poor Communication
Every response from support took over 48 hours. I had to push them just to get basic updates. Felt like I wasn?t a priority.
Ruby Clark
5/5.0
19, Jul 2023
Honest and Reliable Service
AKKO gives off this honest vibe. No hidden fees, no weird clauses. I liked how upfront everything was. My friend's phone got stolen, and they helped her replace it super fast. Felt like a good safety net, so I joined too. So far, no regrets.
Wyatt Joshi
5/5.0
10, Jul 2023
Great for Students
As a college student, I can?t afford surprise repair bills. When my laptop screen cracked right before finals, AKKO helped cover the cost. The process was fast and not stressful at all. Their support team was friendly and efficient. So worth the small monthly fee.
Calvin Moreau
5/5.0
05, Jul 2023
Truly a Stress Saver
When you?re running a business and relying on tech, breakdowns can derail your work. AKKO made sure that didn?t happen to me. My laptop?s power supply gave out, and they covered the cost of repairs fast. I was kept in the loop the whole time. It?s rare to find a company that communicates this well.
Freya Pavlov
5/5.0
04, Jul 2023
Stands Out from the Rest
AKKO isn?t just hype?it actually delivers. My phone got stolen, and after sending over the police report and a few documents, I was reimbursed within 3 business days. It felt like they respected my time and didn?t treat me like a number. Very happy with how things turned out.
Harper Clark
2/5.0
02, Jul 2023
Miscommunication Made It Worse
Thought AKKO would be simple, but my claim for a broken phone screen turned into a long back-and-forth. Uploaded photos, gave receipts, but they kept asking for the same info again. Took over a week just to get approval. Support was polite but not on the same page internally. I eventually got reimbursed, but the process was way more drawn-out than expected. I really needed a quick fix and didn't get it.
Christopher Flores
1/5.0
29, Jun 2023
Very Slow Process
Took them more than a week to respond to a simple cracked screen claim. That?s just not acceptable.
Declan Kante
5/5.0
26, Jun 2023
So Glad I Switched
My old protection plan through my phone provider never covered anything. I switched to AKKO because of the better pricing and wider device coverage. When I spilled water on my MacBook, I was bracing for rejection?but the claim got approved in 24 hours. Money hit my account quickly after I sent the repair bill. Communication was clear and consistent. Total relief.
Benjamin Young
2/5.0
20, Jun 2023
They Lost My Trust
Dropped my laptop, cracked the screen, and filed a claim. Thought it?d be straightforward, but they kept rejecting my repair quote. They wanted me to use a different repair shop, but the nearest approved one was hours away. I felt like I was jumping through hoops. Eventually gave up and paid for repairs myself. AKKO seemed great until I actually needed to use it.
Isaac Khan
5/5.0
12, Jun 2023
Best Decision for My Tech
After years of overpriced phone protection plans, AKKO was refreshing. Transparent pricing, fast responses, and great claim support. I?ve filed one claim so far and it was resolved in 48 hours. Plus, they didn?t force me to go to a specific repair shop. Feels like they really care.
Lucas Anderson
4/5.0
06, Jun 2023
Smooth Signup, Clear Info
Found the sign-up process easy and loved how detailed the FAQ section was. They really explain things in plain language. Haven?t had to use the protection yet but it?s nice to know it?s there. Hopefully never need it, but glad I have it.
Leo Rao
5/5.0
31, May 2023
Seamless Claim Experience
I had my doubts, but AKKO proved me wrong. When my phone was stolen at a music festival, I thought it would be a nightmare to get it replaced. I filed a claim through their portal, uploaded police reports and receipts, and within a few days, the claim was approved. The reimbursement helped me replace my phone quickly. Their customer support team was always responsive.
Samantha Taylor
4/5.0
24, May 2023
Good Overall Experience
Signed up for the coverage for my new phone and laptop. Setup was easy and customer service answered all my questions. Haven?t filed a claim yet, so I can't speak to that part, but everything else has been smooth and straightforward so far.
Nathan Howard
5/5.0
18, May 2023
Really Solid Service
What stood out for me was how clear AKKO makes everything. Adding devices was easy, and the dashboard shows all the info you need. I filed a claim for my broken iPad screen and the approval came fast. They didn?t give me the runaround like other companies. Honestly, they exceeded my expectations.
Henry King
2/5.0
06, May 2023
Claim Denied for No Clear Reason
I filed a claim for my smartwatch after it stopped working. It had been added properly to my account and was under active coverage. After days of waiting, they denied it, saying something about "insufficient evidence of damage." I provided everything they asked for. Honestly, I don?t think they even reviewed it properly. Cancelled the plan right after.
Joseph Phillips
1/5.0
24, Apr 2023
Frustrated with Support
Couldn?t reach anyone on time when I needed help. Their chat kept disconnecting and emails took too long. Bad experience overall.
Audrey Ndlovu
5/5.0
16, Apr 2023
My Go-To Protection Plan
Been using AKKO for over a year now and have filed two claims?one for my phone, and one for my earbuds. Both times the experience was positive. Claims were approved quickly and customer service was responsive. Their team seems to genuinely care. It?s comforting knowing I don?t have to panic if something breaks or goes missing.
Jasmine Sharma
3/5.0
08, Apr 2023
Minor Setup Issues
Had a little trouble getting my phone verified at first, but support helped fix it. After that, it?s been working fine. Haven?t needed to file a claim yet. Coverage seems good but setup hiccups made me nervous at first.
AKKO
AKKO is the highest rated gadget insurance provider on Trustpilot and a top pick for device protection by Investopedia, Android Central, Gadget Review, and more. We offer affordable, flexible plans starting at just $5/month for phone protection, and $15/month for bundled coverage that includes your phone plus laptops, tablets, smartwatches, headphones, cameras, and more. Families can cover all household devices with plans starting at $25/month, while businesses and groups can get custom protection for phones, tablets, laptops, and Chromebooks. What truly sets AKKO apart is our fast, hassle-free claims process, with same or next-day repairs through a network of 3,000+ repair shops across the U.S. If you're looking for simple, comprehensive, and reliable protection for your devices, AKKO has you covered. Reach out today for a quote.
Address
San Francisco
United States
Category
Website
getakko.com
Email
contact@getakko.com
Telephone
1 (415) 523-9233
