The Christmas Loft
August Rossi
Exactly What I Wanted
I?ve been searching for a specific vintage-style tree topper and finally found it here. It looks just like the one my grandma had! The item arrived safe and sound, well before the delivery estimate. The site was easy to use and checkout was a breeze. Truly brought back memories this season. Grateful for the find.
June Ngugi
Great, But Pricey
The decor I ordered was absolutely beautiful, no doubt about that. The snow globe and wreath look amazing on display. Only downside: a little on the expensive side compared to similar shops. Still, the quality kind of justifies the price. Everything came on time and well-wrapped. I?ll be back, just maybe during a sale.
Felix Toure
Outstanding Detail
Bought a few nostalgic pieces like a ceramic tree and vintage-style ornaments. They were absolutely beautiful. The detailing on the tree especially stood out?it lit up nicely and had that classic charm. Everything came securely packed and undamaged. The checkout process was smooth too. It?s clear they care about quality and customer satisfaction.
Audrey Ndlovu
Lovely Products
Ordered some traditional decorations for our living room?felt stockings, pinecone garland, and a few mini trees. All items arrived quickly and looked great. The mini trees were a bit smaller than expected, but still worked for the space. Everything was packaged well and there were no damages. They definitely have a unique selection that?s hard to find in stores.
Sawyer Kouassi
Makes the Season Special
My home feels like a Christmas movie set thanks to The Christmas Loft. The hanging snowflakes, garlands, and table runner all came together so nicely. Everything was well-made and beautifully wrapped. I had a quick question about one item and the support team replied within a few hours. This level of service makes a big difference during the holidays.
Isla Mbebe
Great Shopping Experience
Shopping on their website was super easy?tons of filters and clear photos. I ordered five items and got them within a week. They were all exactly as described. What I loved most was how detailed everything looked, especially the snowy village figurines. You could tell real effort went into crafting these. Will happily recommend to friends and family.
Declan Kante
Very Festive, Minor Glitch
Ordered lights, two nutcrackers, and a centerpiece. Everything looks great and feels premium. The lights had one section that flickered a bit at first, but it resolved itself. Still giving 4 stars because the overall setup in my home turned out lovely. Items were carefully packed, and delivery was on time. Will definitely order more next year.
Mason Sowah
Quality That Lasts
I purchased several pieces including their tabletop tree, wooden sign set, and stockings. The quality is outstanding?materials feel sturdy and look even better in person. Colors are vibrant, and the stitching on the stockings is done really well. My order arrived ahead of schedule, which was a plus. You can tell these pieces will last for years, not just a season.
Willow Diallo
Perfect Holiday Touch
The Christmas Loft truly added warmth to my home this season. I ordered a rustic wreath, LED garland, and a cozy throw blanket. All items came well-packaged and arrived within the expected delivery window. The wreath looked exactly like the photo?full and natural-looking. The LED lights worked perfectly and were easy to install. Everything has a hand-crafted, unique feel.
Silas Nkosi
Overrated
Tried them out because of the hype. Honestly, the items are average and overpriced. Won?t repeat.
Penelope Adebayo
Disapointing Quality
The tree skirt had loose threads and looked worn out. Didn?t match the price point.
Leo Rao
Not Worth It
Paid extra for priority shipping?still came late. Support team didn?t help at all.
Aurora Bhatt
Flimsy Ornaments
Ordered a set of snowflakes. Pretty, but super fragile. One cracked right out of the box.
Theodore Subramanian
No Holiday Cheer
My package arrived late and damaged. Didn?t even bother setting it up after that. Waste of money.
Jasper Agarwal
Almost There
Design was cute, but light string didn?t work. Replaced batteries, still nothing. Had to toss it.
Lucy Menon
Looked Rushed
Paint job was messy on my figurine. Edges weren?t even finished properly. Expected better.
Finn Chopra
Wrong Product Sent
Got the wrong item entirely. Took too long to get it replaced. Very sloppy handling.
Clara Iyer
Couldn?t Track My Order
Tracking number didn?t update for days. By the time it arrived, I?d already bought something else locally.
Milo Desai
Meh Experience
Wreath looked alright but shed everywhere when unpacked. Not very sturdy either. Wouldn?t buy again.
Violet Pillai
First and Last Time
Nothing went right. Shipment was late, item was wrong, and refund took forever. Not coming back.
Asher Nair
Poor Communication
Order got delayed and no one told me until I contacted them. Should be more proactive with updates.
Nora Varma
Looked Better Online
The tree topper was smaller than expected and didn?t fit well. It works, but doesn?t wow.
Wyatt Joshi
Late and Incomplete
Got my box after Christmas was over. One item missing. No follow-up from customer service. Very frustrating.
Ruby Mehta
Inconsistent Quality
Some pieces were great, others cheap-looking. Paint chipped on one of the wooden signs. Could be better for the price.
Isaac Khan
Missing Items
Half the order never showed up. Support said it was a system glitch, but no real apology. Still waiting on refund.
Hazel Gupta
Packaging Was Poor
Box arrived torn, and one ornament was broken. No padding inside at all. Could?ve been avoided with better care.
Gabriel Reddy
Not As Pictured
The garland I got wasn?t as full as shown online. Colors were dull too. Expected a more premium feel.
Stella Sharma
Too Much Hassle
Ordered three items, received two. Took a week just to get a response. Got the third one eventually, but too slow.
Owen Kumar
Not Worth the Wait
Items looked great online, but shipping took way too long. Decorations were okay, but not amazing. Felt underwhelmed after the wait.
Scarlett Singh
Nice Idea, Bad Execution
Wanted something special for our first Christmas in a new home. Ordered a full decor set, including tree skirt, stockings, and figurines. Out of seven items, two were missing, and one arrived with a broken antler. Customer service replied but kept asking the same questions I had already answered. It took two weeks to process a return. The replacements arrived after Christmas, which defeated the whole point. The design and style of their products are very appealing, but the experience getting them was a hassle. Felt like I had to manage the situation on my own rather than them handling it smoothly.
Caleb Patel
Still Waiting
Placed an order in early November for a themed nativity set. Got a confirmation but never received any tracking details. I emailed customer service twice?no answer. Tried calling during listed business hours, but no one picked up. Now it?s mid-December and still nothing. Finally got a message saying the item was out of stock and they had "system issues." Refund hasn?t shown up yet. Really frustrating because it threw off my whole decorating plan. I understand delays happen, but there should be better communication. An email update or call would?ve gone a long way. Based on this experience, I won?t be trying them again. The website is nice and the catalog looks great, but if they can?t deliver what they sell, it?s all pointless.
Zoe Sanders
Just Okay
Ordered four items for my holiday setup. Everything did arrive, but the packaging was very inconsistent?one item was wrapped well, others were just loose in the box. Thankfully, nothing was broken, but it left me wondering how they handle fragile items normally. The products themselves were average. The wreath looked fuller in pictures, and the garland sheds a lot. Customer service was responsive but only offered a small coupon code. I don?t think I?ll be ordering again unless I see major improvements in presentation and quality. It?s not the worst experience I?ve had, but it didn?t wow me either.
Nathan Howard
Overpriced for the Quality
Ordered a light-up village set and was honestly underwhelmed. The paint job looked rushed, with uneven lines and smudges. One piece didn?t even light up unless I pressed the battery box just right. It looks nice from far away, but up close the flaws are very noticeable. I contacted support but got a generic email in return and no real solution. For the amount spent, the quality just isn?t there. It?s a shame because the designs are cute and festive, but execution matters. I?d rather spend that money at a local craft fair where I can see the pieces in person. Just disappointed overall.
Layla Kelly
Poorly Packed Items
Received my order in a flimsy box with zero padding inside. Two of the ceramic ornaments were shattered, and the tinsel garland was tangled so badly it took an hour just to fix it. Sent an email to support and received a form letter asking for pictures. I sent them, and they replied days later with store credit, but I would have preferred a proper replacement or at least a refund. I had a timeline for setting things up, and the delay just threw everything off. It really felt like they were unprepared for holiday demand or just didn?t care about presentation. I really expected more considering the brand?s reputation. A simple fix like bubble wrap or foam would have avoided most of this. Not sure I?ll take the chance again.
Ryan Richardson
Looks Nice Online But...
Browsing the website was a joy?tons of cute seasonal finds that got me excited to decorate. I placed an order for five items. Unfortunately, when the package came, only three were included. The packing slip listed all five, but no note or explanation was provided. I emailed twice with no response. Finally, I got someone via chat who said the missing items were on backorder but that information was never shared during checkout. They did ship the remaining two later, but it felt disorganized and slow. One of the backordered pieces also had chipped paint on arrival. While some of the stuff is definitely pretty, I didn?t get the smooth, festive shopping experience I?d hoped for. Holiday shopping should feel joyful, not confusing. This just felt like work.
Madison Cooper
Mixed Experience Overall
Bought a few decorations for my small apartment. Some pieces were really nice, but others looked like cheap replicas of what was shown online. The wooden reindeer in particular had uneven paint and rough edges. It?s not what I imagined when I saw the pictures. The delivery was fast, I?ll give them that, and nothing was broken. Still, the quality felt inconsistent across the board. Their prices aren?t the cheapest either, so I kind of expected more attention to detail. Customer service was polite when I gave feedback, but they just offered a small coupon for a future purchase, which I don?t see myself using. The site is easy to navigate and the options look good visually, but my order didn?t fully meet expectations. Maybe they?re better during off-season when there?s less rush, but this wasn?t a smooth first impression.
Anthony Rivera
Broken Items and No Response
My order arrived in two parts. The first box was okay, but the second box came with several damaged items. A glass ornament was completely shattered, and the faux garland had missing lights. I sent photos to their customer service but didn?t hear anything back for over a week. Eventually, someone replied asking me to send more images, which I already had. The whole thing dragged out way too long, and I ended up just keeping the broken items because I didn't have the time to deal with replacements. It really put a damper on the holiday spirit. I wish the team had taken responsibility quicker or offered something more helpful than repeated email chains. The products have potential, but if they can't arrive intact or be replaced quickly, what's the point? The overall experience just wasn't worth the stress.
Sarah Bailey
Delay After Delay
Ordered well in advance hoping to decorate early, but the package arrived two weeks after the estimated date. Tracking information barely updated, and no one from their team reached out with any updates unless I contacted them first. When it finally arrived, one of the figurines had its arm snapped off, and the snow globe was leaking water. Felt frustrated because I planned everything around having this set ready by the first week of December. Reached out multiple times and kept getting generic responses. Ended up having to replace some things locally at the last minute. I know shipping delays happen, but the lack of proactive communication and poor packaging just made it worse. It?s disappointing because I really liked the selection on the site. Unfortunately, the service and delivery just didn?t live up to expectations.
Joshua Cook
Not What I Expected
The photos on the site looked stunning, but the actual items fell short. The wreath I ordered had glue strands hanging off it, and a few pinecones came loose in the box. I contacted customer service, and while they replied within a few days, they only offered a 10% refund. That felt a bit underwhelming considering the condition of the product. The packaging wasn?t secure, and I think that?s why some things arrived bent. I appreciated the variety they offer, but honestly expected better for the price. It didn?t ruin Christmas or anything, but I probably won?t be back for next year?s decorations unless they improve quality control. The whole return process seemed more complicated than it should be for something that was clearly damaged.
Hannah Murphy
Charming Touches
String lights are soft; shades are accurate. Batteries sold separately though.
Christopher Flores
Premium Finish
High-quality wooden tree sign and metal star. They elevate the loft?s decor.
Eleanor Morris
Decent but Flawed
Wooden letters cracked slightly; support offered refund. Satisfied with resolution.
Andrew Stewart
Great Holiday Mood
Felt the company cares?each piece had little note. Adds charm.
Lily Edwards
Cute Yet Practical
Received table runner and napkin rings; color slightly darker than pic but still matches.
Michael Collins
Loft Looks Festive
Battery-powered candles are realistic and safe. Wreath smells great.
Natalie Parker
Meh but Ok
Kit for ornament-making had missing bits. Support was kind though.
David Evans
Joyful and Simple
Purchases delivered ahead of time; easy to assemble. Some packaging fluff could be reduced.
Victoria Campbell
Lovely Seasonal Decor
Metal signs and wooden ornaments fit the loft vibe. Quality shows.
Joseph Phillips
Cheerful Additions
Bought stocking holders and a chart?both arrived unblemished and look festive.
Grace Roberts
Magical Decorations
Star string lights are soft and warm. Easy to hang and safe.
Matthew Carter
Fine but Not Great
Wreath was nice, though bow started fraying after setup. Customer service offered to exchange.
Chloe Hill
Perfect Festive Style
Felt like opening a gift?each piece packed thoughtfully. Loft feels cozier.
Daniel Nelson
Very Happy Purchase
Product quality felt premium even from photos online. Packaging eco-conscious.
Sofia Baker
Holiday Magic Inside
Bought a wooden sign and LED stars?they look adorable at night. LED brightness is just right.
Alexander Adams
Festive But One Flaw
Garland is full and lush; one end was slightly uneven but no big deal. Glow is lovely.
Elizabeth Green
Loft Is Ready
Metal lanterns and wreaths arrived on time and look sturdy. Lantern candles (battery operated) work well.
Kyle Costa
Excellent Customer Experience
Placed a large order and had one item arrive damaged?a small ceramic figurine. I emailed their team and got a personal response within a day. They immediately sent a replacement, no questions asked, and even included a small discount code for my next order. That level of service is hard to come by, especially during the holiday rush. The rest of the items were perfect. The light-up snowmen I ordered were an absolute hit with the kids, and the wooden signs look great over the fireplace. I also got a scented candle that fills the room with a cinnamon smell?it?s amazing. I felt genuinely cared for throughout the entire process, which made decorating even more enjoyable. With all the chaos that can come with the holidays, having a stress-free shopping experience like this makes a big difference. Very impressed and will be returning.
Samuel Scott
Nice Tree Accessories
Tree skirt and topper arrived neatly. Colors rich and quality feels good. Instructions for topper unclear but manageable.
Julian Svensson
Great Find
A friend recommended The Christmas Loft and I?m glad I checked them out. Ordered a decorative pillow set, candle holder, and reindeer figurine. The packaging was secure and nicely arranged. Everything arrived in great shape and looked as expected. The only hiccup was a small scratch on the base of one candle holder, but it was easy to cover with placement. The pillows were my favorite?plush and beautifully stitched. Website was easy to use and had more variety than I thought. I like how their stuff doesn?t feel generic. Definitely felt more ?homey? than anything I?ve bought at big box stores. I?ll be keeping them bookmarked for future seasons. Would love to see more bundle deals or themed collections on the site next year. That?d make gift shopping even easier. Still, solid first impression overall.
Emily Wright
Delightful Christmas Accents
Items arrived in eco-friendly wrapping and looked premium. Decorations fit overall aesthetic.
Colton Schmitz
Beyond Expectations
I ordered a tree topper, garland, and nativity set, and I was amazed by how carefully everything was packaged. Even the small pieces of the nativity were wrapped individually. The tree topper sparkles just right under the lights and fits snugly?no tilting or falling off. The garland came pre-lit and had little berry accents that made it feel premium. I also appreciated that there was no weird plastic smell, which I?ve gotten from similar products in the past. Customer service was polite and answered my questions about return policies promptly. While I didn?t need to return anything, it?s reassuring to know they care about support. These pieces brought such a cozy feel to our space and really completed our tree setup. Highly satisfied with the experience. This isn?t just decor?it?s the kind of stuff that creates real holiday memories.
Henry King
Warm Holiday Touch
Delivery tracking could be more precise, but packaging protected items well. Felt pleased opening each box.
Abigail Hall
Charming Festive Decor
Love the handcrafted snowflakes and candle garland. Perfect for loft ambiance. Price felt fair.
Brooke Olsen
A Winter Wonderland at Home
I purchased a large bundle for my living room including garland, snowflake lights, stockings, and a holiday banner. Unboxing everything felt like Christmas morning itself. The lights worked right out of the box and were simple to install. Stockings are soft and well-made?nothing flimsy about them. What I love most is that their pieces don?t feel mass-produced. The banner had stitching details that made it pop. Garland was fuller than expected and didn?t shed much, which is rare! The kids helped me decorate, and even they noticed the nice quality. One small bulb on the snowflake strand flickered but replacing the battery fixed it. This is easily one of the best online orders I?ve made for seasonal d?cor. I?ve already recommended the shop to friends and even sent a few links to my sister. Can?t wait to order again for next season!
Benjamin Young
Solid Purchase
Decorative pillows are soft and festive but larger than expected. Shipping was fast though.
Ivy O'Connell
Charming But Room for Growth
Overall, my experience with The Christmas Loft was great. Their selection is huge and has lots of vintage-inspired designs that are hard to find elsewhere. I ordered a ceramic tree with mini bulbs, an ornament set, and a Christmas countdown sign. All items arrived in good condition and matched the pictures well. The ceramic tree is especially adorable?reminds me of something from the '70s. Only reason I gave four stars instead of five is because one of the bulbs from the ornament set was slightly loose and fell out during setup. Not a big deal, and I was able to fix it easily, but something to keep in mind. Still, everything felt high quality and worth the price. Their packaging was protective and shipping was surprisingly fast, even during peak season. Would definitely consider them again next year. A great find for traditional holiday lovers.
Evelyn Walker
Rustic Decorations Shine
Rustic wooden signs with holiday quotes look great in my loft. Colors are true and finish is smooth. Great find.
Hugo Davies
Just What We Needed
Was looking for something cozy and classic, and The Christmas Loft delivered exactly that. Got a set of flameless candles, a wooden ?Merry Christmas? sign, and a village light-up house. All arrived safely and looked even better in person. The wooden sign had slightly uneven paint, but it actually added to the rustic charm. Candles give off a warm glow and even flicker a bit?super realistic! The light-up house has a battery timer so I don?t have to keep switching it on and off. Everything fits perfectly into the traditional theme we?re going for this year. The website was easy to use, and checkout was smooth. It?s been a while since I felt this good about online holiday shopping. They definitely earned a repeat customer. Everything about the order felt thoughtful?from product to packaging. Highly appreciate the care they put into each piece.
James Allen
Pleasant Experience
First time ordering?finding sizes took a bit, but support helped immediately. Final look is delightful.
Eliza Goldberg
Made Our First Christmas Memorable
This was our first Christmas in a new house, and The Christmas Loft helped make it really special. We went all in?ordered wreaths, garland, stockings, and even a tree skirt. Everything was well-designed and gave off that warm, traditional feel we wanted. The colors were rich and vibrant, especially on the stockings, which were thick and stitched beautifully. Our wreath came pre-lit and looked amazing on the front door. Shipping was on time, and nothing was damaged. Even the packaging was neat and organized. I had a quick question about matching garland sizes and someone from their team replied the same day with suggestions. That kind of attention really stood out to me. It made decorating stress-free and honestly fun. We?ve gotten so many compliments from guests this year. It?s safe to say The Christmas Loft will be our go-to for seasonal decorations from now on.
Harper Clark
Beautiful Ornaments
Ornaments arrived well-wrapped; glass looked pristine. Kit came with some extra hooks. Easy holiday update.
Oscar Mancini
Truly Unique Decorations
After searching for days online, I found The Christmas Loft and was instantly drawn to their selection of classic and whimsical pieces. I ordered a rustic wooden advent calendar, two sets of hand-painted ornaments, and a tabletop tree. Each item had so much character. The advent calendar was a hit with my nieces?they loved opening the tiny drawers each day. The ornaments had small imperfections that made them feel handcrafted, not mass-produced, which I actually loved. My favorite piece though was the tabletop tree?it came with built-in lights and mini decorations already attached. So easy to set up and display. I also noticed the box included a thank-you card and a small packet of ornament hooks, which was a thoughtful extra. Shipping was quick, and everything arrived earlier than expected. This is the kind of shopping experience that makes you want to return year after year.
William Lewis
Really Nice Touches
Bought table centerpiece and candle holders. Both came intact, though candle holders are a tad smaller than I thought. Still adds charm to the dining area.
Maisie Jensen
Holiday Magic in a Box
The Christmas Loft really brought joy into my home this year. I ordered a mix of garlands, lanterns, and an adorable gnome figure. Every item came neatly packed with no damage at all, which I appreciated since many were delicate. The garland was lush and full, not like the thin ones I?ve received from other places. The lanterns gave off a soft, cozy glow that made our evenings feel extra special. What impressed me the most was the craftsmanship?every product had details that showed care and thought. Even the small gnome had hand-painted features! Customer service was fast when I had a question about shipping time. They were friendly and helpful. The whole experience?from browsing to delivery?was smooth and enjoyable. Will definitely keep them in mind for next season?s decor and maybe even gifts. They really helped make our Christmas feel magical this year.
Charlotte Martin
Loft Becomes Magical
Everything feels handcrafted and unique. Delivery time was spot-on. Packaging was protective and eco-friendly. Highly pleased!
Calvin Moreau
So Much Charm
I ordered a few vintage-style ornaments, and they are exactly what I hoped for. The painting on them is detailed and gives off a nostalgic, handmade vibe. My kids loved unpacking them with me. Everything arrived faster than I expected. It?s been a long time since I?ve felt this satisfied with an online holiday order.
Elijah Harris
Good but Minor Issues
Decor is lovely overall, though one small piece had a scratch. Support team replaced it quickly. Most items as pictured. Good value for festive accents.
Freya Pavlov
Wonderful Purchase
Received a wooden sign, LED wreath, and tree skirt. All three were top quality. Colors were deep and rich, materials felt strong. One of the best online decor purchases I?ve made. The LED wreath in particular stands out?super bright but not harsh. Fits perfectly on the front door.
Amelia White
Christmas Vibes At Home
Beautiful string lights and tree topper brought instant holiday spirit. Instructions for lights weren?t perfect, but figured it out easily. Love the glow in my loft.
Jude Weber
Happy With My Order
Items looked just like the pictures. Got a candle lantern and a decorative pillow set. The lantern works great and gives a cozy glow in the evenings. Pillows were plush and the embroidery is neat. Only wish there were more shipping options. I?d still recommend them to anyone wanting tasteful, seasonal home decor.
Oliver Jackson
Made Holidays Brighter
Happy with product quality; wood sign was beautifully crafted. Shipping took slightly longer than estimated but still arrived before Christmas. Would shop again.
Sylvie Silva
Just Lovely
This shop has a great eye for aesthetics. My order of stockings, figurines, and table decor arrived perfectly. The attention to detail is fantastic, and nothing felt mass-produced. Even the way the box was packed showed care. Everything?s now displayed around my loft, and visitors have complimented it a ton. Really adds a warm vibe.
Mia Thomas
Loft Looks Merry
Ordered a set of ornaments and a wreath?both arrived in sturdy boxes and look very festive. Customer service answered queries fast. Spending a little more than budget, but worth it.
Otis Schmidt
Beautiful Set
Got a set of matching mantle pieces?garland, lights, and candles. Everything looked cohesive and elevated our holiday look. Delivery was slightly delayed by a day, but no big deal. Items were still fresh-looking and well packaged. The garland had a light scent which was a nice touch. Would definitely shop again next season.
Lucas Anderson
Festive Atmosphere Delivered
Decorations arrived quickly and added real cheer. Packaging was good, with minimal damage. One item?s color slightly different than pictured, but still happy with purchase. Would buy another piece next year.
Wren Dubois
Very Impressed
Bought six different items ranging from ornaments to a window light display. All of them exceeded expectations. The window lights especially were so bright and festive. I also appreciated that everything was labeled clearly and came with simple instructions. They thought of all the little details that make decorating easy and fun. Highly enjoyable shopping experience.
Isabella Taylor
Cozy Seasonal Finds
Found a charming variety of holiday decor. Delivery was prompt, and communication clear. Quality exceeded what I expected for the price. Assembly instructions could be more detailed, but overall everything looks great in the loft space.
The Christmas Loft
The Christmas Loft, a family-owned business since 1980, brings the magic of the holidays to life both in our New Hampshire stores and online at www.christmasloft.com .Our website features thousands of seasonal treasures, including home décor, ornaments, trees, toys, sweets, and even Halloween décor. We provide fast shipping with tracking, email updates, easy returns, and friendly, full-time customer service. After more than 40 years, we remain committed to putting our customers first. We love Christmas and all it represents, and we look forward to sharing that joy with you.
Address
544 NH 16
03838
Intervale
United States
Website
christmasloft.com
Email
info@christmasloft.om
Telephone
6037458297
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